Bill No : 37940192

| Bill Period : 05.12.15 to 04.01.16

5 3

MR. RAGHAVENDRA PRABHU

| Bill Date : 05.01.16 | Your Plan: V Talk 199 STD

Vodafone No : 9686577121

Happy to help

LAKSHMI VENKATESHWARA NILAYA

D CROSS BRINDAVA LAYOUT
LB SHASTRY NAGAR
BANGALORE 560017
KARNATAKA

Alternate Contact No : 8197136210

SMS BILL to 199 (toll free)

Relationship No : 66432819

Email us at
vodafonecare.kar@vodafone.com

No. of Connections:

Call on 98860 98860 or 199

Previous balance

Payments

Rs.981.84

Adjustments

Rs.982.00

Charges for this bill period

Rs.0.00

Amount Due:

Due Date:

Rs. 975.38

23.01.16

Amount due on or
before 23.01.16

Rs.975.54

Amount due
after 23.01.16

Rs.975.38

Rs.1075.38

Pay previous balance if any, immediately to avoid disconnection. Pay your current charges by 23.01.16 to avoid late payment charges.

Summary of charges for this bill period

One time Charges
Monthly Charges

(Rs)
0.00
848.00

Call Charges

0.00

Conference Call Charges

0.00

SMS Charges

4.00

Mobile Internet Charges

0.00

National Roaming Charges

0.00

International Roaming Charges

0.00

VAS Downloads

0.00

Discounts / Other charges

0.00

Other credits / Charges

Sub Total
S Tax @14% + Swachh Bharat Cess @0.5%

Total

0.00
852.00
123.54
975.54

Many ways to pay your Vodafone bill

TM

Pay Online

Pay using m-pesa

Log on to Vodafone Website, www.vodafone.in and go to "Quick Bill Pay" to pay using
your credit card, debit card or netbanking. Simply SMS QUICKPAY to 199 (toll-free). OR
log on to Vodafone Live! From your Vodafone Mobile phone.

Pay your bill from your mobile using Vodafone m-pesa. To register for m-pesa,
visit a nearest Vodafone Store or call up 55400 (toll-free).

Pay using MyVodafone App

Call 199 (Toll-Free) from your Vodafone number & follow the voice
instructions to pay your bill using your credit card.

Log on to MyVodafone App on your Smartphone and pay using your credit card, debit
card or netbanking. You can download the app free of cost from PlayStore or Apple
Store on your Smartphone.

Pay through Direct Debit

Give standing instructions to automatically debit your bill amount from your bank
account or credit card. To sign up for Direct Debit, call 199 or visit nearest
Vodafone Store or log on to www.vodafone.in.

Pay on IVR
Pay at Vodafone Stores
Walk-in to a nearest Vodafone Store and pay by cash, credit or debit card. You
can also drop your cheque into the Payment Drop Box.

Pay using Citi Reward Points

Make your bill FREE! Pay with Citi Reward Points.

Imp: Cheque/DD should be payable to "VODAFONE No. 9686577121 ".

As per Govt of India Notification, Swachh Bharat Cess @ 0.50% will be levied on all Telecom Services in addition to the Service Tax of 14%. This is applicable on all bills generated on or
after 15th Nov, 2015.
3rdFlr,A Block,MarutiInfotech Ctr,Koramangala Intermediate RingRd,AmarJyoti Layout,Bangalore-560071.Tel:8071713000,Fax:8071713030
Vodafone Mobile Services Ltd:
Service Tax Registration No : AAACS4457QSD009
CIN : U64202DL1992PLC088087
Regd. Office : C 48, Okhla Industrial Area, Phase II, New Delhi-110020. Tel:+91 11 71718000, Fax:+91 11 26385081, www.vodafone.in
pg 1 of 5

Were Happy to Help

TM

Call us on 199 from your Vodafone mobile or call on 98860 98860

from any other network.
You can also visit www.vodafone.in ,email us at
vodafonecare.kar@vodafone.com or fax us on 080 -71711010
For complaints, service activation/deactivation and
tariff change requests call 198 (toll free) from your Vodafone mobile.
Note : Charges of 50p/3 mins will be applicable when you choose to speak
to an agent on dialing 199 from your Vodafone mobile.

Write to Us at

Manager, Customer Service, Vodafone Mobile Services Limited, 3rdFlr, A Block,

MarutiInfotech Ctr, Koramangala Intermediate RingRd, AmarJyoti Layout,
Bangalore-560071.
Be sure to get the docket number (your unique complaint/request number)
and quote it in all future communication.
If youre not satisfied with our responses, contact our Nodal Officer.
Name: Mr.Santosh Kumar
Phone: 080 7171 1111 | Fax: 080 7171 1010
Email: nodal.kar@vodafone.com
You can also appeal to our Appellate Authority.
The appeal form for complaints can be downloaded from our website.
Name: Mr.Binoy George
Designation: Head - Customer Service
Phone: 080 7171 1111 | Fax: 080 7171 1010
Email: appellate.kar@vodafone.com
Contact them with the docket number, from Monday to Friday, between
9.30 AM to 6.00 PM at the above address

Helpful Information for You

Billing information:
For last bill summary, unbilled amount, credit limit,
last 3 payments, etc., dial *111#
You can also send an SMS to 199 for the following:
Last bill summary :SMS MBILL
Data balance : SMS DATA BAL
Bill in regional language : SMS LBILL

To activate ISD Calls*:

SMS ACT ISD to 199 (*Deposit as applicable)
For itemised bill (Charges as applicable):
Log on to www.vodafone.in or SMS ACT IB to199

Subscribe to e-bill:
SMS ACT GOGREEN to 199
SMS EMAIL (space) email ID to 199 to register your email ID

To change address:
Visit your nearest store with the new address proof.
For more information call 199 (toll free).

Reporting loss of SIM:

Call Vodafone Care immediately at 199 (toll free)
or 98860 98860 , and inform us. The connection will be
barred immediately.

Avoidable Charges
Late payment charges
Outstanding Amount

Late Payment Charges

About Your Tariff Plans

Rs 100 299

Rs 25

No migration fee will be charged when migrating to any plan

No increase in your tariff plan for 6 months from enrollment of tariff
No charge will be levied for any service without your explicit consent
Security deposit will be refunded within 60 days of closure of
the account, beyond which, we will pay you an interest
of 10% per annum on the deposit
To calculate the financial implications of your tariff plan, visit
www.vodafone.in
It is advisable to change the tariff plan at the end of the bill cycle

Rs 300 499

Rs 50

more than Rs 500

Rs 100

Reconnection charges
In case of disconnection due to non payment, you can get reconnected
at a cost upto Rs 150 (plus service tax). The amount will be
charged in your subsequent bill.

Bounced cheque charges

Value Added Services

If the cheque amount is below Rs 1000/- then the bounced

charges are Rs 100.If the cheque amount is above Rs 1000/- then the bounced charges are Rs 200.

i. From entertainment to infotainment, get our best services

hand-picked for you, call 123 (toll free)
ii. To deactivate any service, SMS STOP to 155223
or call 155223 (toll free)

Dynamic Credit Limit

Manage Your Vodafone Account Online

- Register for My Vodafone by visiting
www.vodafone.in/myvodafone
- Download MyVodafone App on your smartphone.
SMS MYVF to 199

International Roaming
a. International rates for Data usage vary from Rs 5.50/10 KB
to Rs 10/10 KB, depending upon the country of visit.
Please visit www.vodafone.in for details.
b. Applications within your handset might be set for auto sync/auto refresh.
Kindly change settings to manual sync/manual
refresh when travelling overseas.
c. SMS on International Roaming is charged at Rs 15/SMS (1 SMS = 160
characters)
To activate International Roaming *before you fly overseas,
SMS ACT IR to 199 (*Deposit as applicable)
Save up to 95% on International roaming with Vodafone,
SMS IROAM to 199 to check IR discount benefits
on International Roaming

Tips for You!

Free Data usage on your connection is also applicable on

usage carried out on any Vodafone network within India.

To find your dynamic credit limit, SMS BILL to 199 (toll free).
Your dynamic credit limit depends on the security deposit youve paid,
your average monthly usage, payment track record and onhow long
youve been with us. You may be asked to make an interimpayment
if your usage is more than your dynamic credit limit.
However, Vodafone at its discretion allows usage beyond the credit limit
based on your payment history, without changing the credit limit. Your payment
will be basis actual calls made.
To increase your credit limit you have to make an additional payment
towards your security deposit.

Complaints and Requests

To check the status of your complaints and requests for the last 3 months,
log onto My Vodafone. Select "Complaints and Requests"
under the "My Account - Support" section.
To avoid unwanted telemarketing calls, register your Vodafone number in
NDNC Registry - call1909 (toll free) or SMSSTART 0 to 1909 (toll free).

All contents of this bill will be deemed correct by you if you dont inform us
of any discrepancy within the due date.

Rounding Rule
Call duration is rounded upwards for fractions of a second. Data usage is rounded upwards
to the nearest multiple of 10 Kilobytes. SMS beyond 160 characters (i.e. including blank
space,words, numbers, special characters,symbols etc.) is considered as two (2) or more
SMS (as the case may be).

Your Usage Details

MR. RAGHAVENDRA PRABHU
Bill Period : 05.12.15 to 04.01.16
Your Postpaid Plan :

Vodafone No :

9686577121

Local Pulse Rate:

VF 2 VF 60 Seconds and VF 2 Others 60 Seconds

Dynamic Credit Limit:

Rs.1300 ( for details refer back of page 1)

V Talk 199 STD

Outgoing
Call Rates

Local
( Rs /Pulse)

STD
( Rs /Pulse)

VF 2 VF

0.5

0.5

Local

0.5

VF 2 Others

0.5

0.5

National

0.5

VF 2 Landline

0.5

0.5

International

Video Calls

Outgoing SMS Rates

Rs/SMS

Above tariff details do not include any VAS tariffs, Roaming Charges, SMS to special numbers, free minutes, special promo packs or special promo features like Nightspeak, Family & Friends, CUG, etc
For further details on international call rates, visit
www.vodafone.in

Rental Period

Charges (Rs)

Discounts (Rs)

Net Charges (Rs)

(05.12.15 to 04.01.16)
(05.12.15 to 04.01.16)

199.00
649.00
848.00

0.00
0.00
0.00

199.00
649.00
848.00

Call Charges
Local
STD
Total

Usage (Min:Sec)
105:00
2:00
107:00

Charges (Rs)
47.50
1.00
48.50

Discounts (Rs)
47.50
1.00
48.50

Net Charges (Rs)

0.00
0.00
0.00

SMS Charges
SMS Local

Usage (SMS)
6

Charges (Rs)
3.00

Discounts (Rs)
0.00

Net Charges (Rs)

3.00

SMS National

1.00

0.00

1.00

Total

4.00

0.00

4.00

Usage
(in KB)
87758

Usage
(in MB)
85.70

Charges (Rs)

Discounts (Rs)

Net Charges (Rs)

0.00

0.00

0.00

2030

1.98

0.00

0.00

0.00

89788

87.68

0.00

0.00

0.00

Monthly Charges
Plan Rental
Blackberry From VF EntPlus@899
Total

Mobile Internet Charges

Blackberry
Internet
Total

Data Conversion: 1MB = 1,024KB; 1GB = 1,024MB /1,048,576KB

Service Tax

(Rs)

Service Tax @ 14.00%

Swachh Bharat Cess @ 0.50%
Total

119.28
4.26
123.54

Payment Details

Date

Payment Received

22.12.15

Total

(Rs)
982.00
982.00

Note: If your tariff plan offers you free SMS, BlackBerry and/or GPRS, details of the usage are not provided in this itemized bill. These details
can be found in your Vodafone bill downloadable from My Vodafone on www.vodafone.in

SMS BILL to 199 (toll free) for bill information

pg 3 of 5

Itemised calls
Vodafone No. :
9686577121
Local Pulse Rate: VF 2 VF 60 Seconds and VF 2 Others 60 Seconds

MR. RAGHAVENDRA PRABHU

DD/MM/YY-Time

Number

Duration
(Min:Sec)

Charges
(Rs)

919686577121

Outgoing calls
Local
07/12/15-13:13:51
07/12/15-13:15:14
07/12/15-14:40:57
07/12/15-20:53:50
07/12/15-22:01:23
08/12/15-14:03:48
08/12/15-14:15:59
08/12/15-19:50:34
08/12/15-22:06:58
09/12/15-12:59:17
09/12/15-13:00:46
09/12/15-13:27:39
09/12/15-15:35:33
09/12/15-15:38:21
09/12/15-20:47:19
09/12/15-20:47:54
10/12/15-12:00:23
10/12/15-12:01:11
10/12/15-14:08:09
10/12/15-17:58:03
10/12/15-18:03:33
10/12/15-21:51:35
10/12/15-22:08:01
10/12/15-23:19:48
11/12/15-12:20:50
11/12/15-12:48:03
11/12/15-13:20:42
11/12/15-13:27:32
11/12/15-19:09:43
11/12/15-19:12:34
12/12/15-13:31:27
14/12/15-13:26:14
14/12/15-16:59:45
14/12/15-18:40:57
14/12/15-19:02:29
14/12/15-20:35:53
15/12/15-18:09:14
15/12/15-20:03:49
15/12/15-21:42:27
15/12/15-21:53:48
15/12/15-22:00:00
16/12/15-12:27:57
16/12/15-18:53:29
16/12/15-19:38:20
17/12/15-13:32:21
17/12/15-17:24:44
17/12/15-21:19:40
17/12/15-22:18:02
17/12/15-23:40:29
18/12/15-10:54:00
20/12/15-11:04:32
20/12/15-13:12:44
20/12/15-13:23:23
20/12/15-19:53:06
21/12/15-14:33:36
21/12/15-14:46:38
22/12/15-14:13:35
27/12/15-21:19:21
27/12/15-22:31:44
28/12/15-17:43:25
31/12/15-16:42:29
31/12/15-20:29:18
31/12/15-20:45:50
31/12/15-20:46:05
31/12/15-21:00:32

DD/MM/YY-Time

Number

Duration
(Min:Sec)

Charges
(Rs)

919686577121

#919886725749
#919740609618
919901157988
919686579211
919902018721
#919740609618
918050328193
919902018721
#917259642467
#919886725749
918050328193
#919886725749
#7411647052
#919986475438
#919740609618
#919535616141
#919740609618
#919740609618
919538945159
#919740609618
919686579211
#919901722522
#919901722522
18001030405
918050328193
918050328193
#919740609618
#919886725749
#919886725749
#919740609618
#919740609618
#919886725749
918050328193
#917259642467
919742716690
#917259642467
#917259642467
#919740609618
918030497745
#919740609618
#919740609618
#919742124449
919916856869
#919901722522
#919886725749
#917259642467
#919686577123
#917259642467
#918050973740
#919886725749
#918050973740
#918050973740
#917259642467
#917259642467
18001800918
08033003300
918050328193
#919945562936
9844454646
#919945562936
#919902018731
#917760833100
#917760833100
#917760833100
#918748966086

1:00
1:00
4:00
2:00
1:00
2:00
1:00
2:00
1:00
2:00
1:00
1:00
2:00
1:00
1:00
1:00
1:00
1:00
1:00
1:00
1:00
1:00
2:00
8:00
1:00
1:00
1:00
1:00
1:00
1:00
1:00
1:00
2:00
1:00
1:00
1:00
1:00
1:00
1:00
1:00
3:00
2:00
3:00
1:00
1:00
1:00
1:00
1:00
1:00
1:00
2:00
1:00
2:00
1:00
2:00
3:00
1:00
2:00
2:00
4:00
1:00
1:00
1:00
1:00
1:00

0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **
0 **

Local
31/12/15-21:12:13
01/01/16-00:18:03
01/01/16-02:38:09
01/01/16-02:42:37
02/01/16-11:39:41
04/01/16-17:53:14
04/01/16-18:04:17
Total

#918748966086
#8970862343
918050328193
918050328193
#918050285778
#919740609618
#919686577123
72 Calls

1:00
2:00
1:00
1:00
1:00
1:00
1:00
105:00

0 **
0 **
0 **
0 **
0 **
0 **
0 **
0.00

919686577121

STD
09/12/15-12:58:36
20/12/15-10:55:18
Total

#918333898799
919537011906
2 Calls

1:00
1:00

0 **
0 **

2:00

0.00

918050328193
919902018721
#918197136210
#918197136210
919686579211
919686579211

0:00
0:00
0:00
0:00
0:00
0:00

0.5
0.5
0.5
0.5
0.5
0.5

6 Messages

0:00

3.00

919537011906
919537011906

0:00
0:00

0.5
0.5

2 Messages

0:00

1.00

Usage
(in KB)
1781
1588
2560
1174
3372
3617
4789
3004
4670
3209
2544
1997
2979
3032
4032
4907
3738
2047
2533
2913
3608
1204
3205
2472
279
5344
2322
3557
5281

Charges
(Rs)
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

87758

0.00

Usage
(in KB)
80
610
30
220

Charges
(Rs)
0
0
0
0

919686577121

Messages
SMS Local
09/12/15-13:01:45
09/12/15-21:14:23
10/12/15-14:06:10
10/12/15-14:06:32
20/12/15-10:54:00
20/12/15-10:54:09
Total
919686577121

SMS National
20/12/15-10:54:35
20/12/15-10:55:00
Total
919686577121

Outgoing calls
Mobile Internet (Usage in KB)
03/12/15
04/12/15
05/12/15
06/12/15
07/12/15
08/12/15
09/12/15
10/12/15
11/12/15
12/12/15
13/12/15
14/12/15
15/12/15
16/12/15
17/12/15
18/12/15
19/12/15
20/12/15
21/12/15
22/12/15
24/12/15
25/12/15
27/12/15
28/12/15
29/12/15
31/12/15
01/01/16
02/01/16
04/01/16

Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry
Blackberry

Total
919686577121

Mobile Internet (Usage in KB)

09/12/15
11/12/15
12/12/15
15/12/15

Internet
Internet
Internet
Internet

** indicates calls at discounted rate

# indicates calls to mobile numbers not on Vodafone

SMS BILL to 199 (toll free) for bill information

pg 4 of 5

Itemised calls
Vodafone No. :
9686577121
Local Pulse Rate: VF 2 VF 60 Seconds and VF 2 Others 60 Seconds

MR. RAGHAVENDRA PRABHU

DD/MM/YY-Time

Number

Duration
(Min:Sec)

Charges
(Rs)

919686577121

Mobile Internet (Usage in KB)

16/12/15
18/12/15
19/12/15
20/12/15
24/12/15
04/01/16
Total

Internet
Internet
Internet
Internet
Internet
Internet

Usage
(in KB)
30
120
30
370
190
350

Charges
(Rs)
0
0
0
0
0
0

2030

0.00

SMS BILL to 199 (toll free) for bill information

pg 5 of 5