Name/Station_____________

Microsoft Digital Literacy:

The Internet and World Wide Web

Test Item File
The Internet and World Wide Web Test Item File contains 37 test items
that cover the 3 course lessons. We recommend that you select 30
items that represent a balance across the lessons to create a student
test. Please note that while all the test items are drawn from the online
assessments, not all of the online assessment items are included (for
technical reasons) so the numbering convention does not match the
online experience.
Lesson 1: The Internet:
Objective 1.1 Define what the Internet is and its uses.

1. You use your computer to chat with a friend who lives in another
country.
Which network lets you transfer the messages between your computer
and your friend's computer?
A.
B.
C.
D.

Intranet
Internet
Local area network (LAN)
Ethernet

2. You visit your friend's house and find her searching for books on the
Internet.
Which of the following describes the status of your friend's computer?
A.
B.
C.
D.

Online
Offline
Stand by
Logged of

3. At home, your grandfather watches you working on your computer.

He recently heard about the Internet and wants to know what it is.
How will you define the Internet to him?
A.

A program installed on a computer

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B. An electronic device for printing documents
C. A worldwide collection of computer networks
D. A power backup source
Objective 1.2 Identify the different components required for an Internet
connection.

41. Your friend runs the local grocery store. He wants to provide online
services for his
customers and therefore needs to set up an Internet connection.
Which of the following components does he need to set up the
connection?
Select two.
A.
B.
C.
D.
E.

Personal computer
Printer
Modem
Web cam
Floppy drive

5. Your neighbor has moved to another country. He informs you about his new job.
You want to congratulate him by sending an e-mail message.
Which of the following devices must you use to connect your computer to the
Internet?
A.
B.
C.
D.

Printer
Scanner
Modem
Sound card

62. You own a small bookstore. Because of the popularity of the

Internet, you decide to provide
online services for your customers.
Where will you go to get an Internet connection for your
computer?
A.
B.
C.
D.

Software development company

Hardware company
Internet cafe
Internet service provider (ISP)

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7. You purchase a computer so that you can work from home. You
request an Internet connection from an Internet service provider (ISP).
Which of the following physical devices will the ISP use to connect your
computer to the Internet?
A. Cables
B. Speakers
C. Scanners
D. Floppy disks
83. Alan wants an Internet connection for his new laptop. He does not
want to connect to the
Internet through cables.
Which of the following components will Alan use to connect his
computer to the
Internet?
A.
B.
C.
D.

Floppy drive
Modem
WiFi card
Display card

Objective 1.3 Identify the features of different types of Internet

connections.

94. Wide World Importers has clients in various countries. It requires

its employees to work in
shifts and communicate with each other through the Internet.
Therefore, it needs an
Internet connection that is fast and always available.
What type of Internet connection does Wide World Importers
use?
A.
B.
C.
D.

Dial-up
Dedicated
Digital
Modem

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105. You go to your friend's house to play an online game. You hear
modem tones when your
friend's computer sends a request to the Internet service provider
(ISP) to establish the
Internet connection.
What type of Internet connection does your friend use?
A.
B.
C.
D.

Dial-up
Broadband
WiFi
Dedicated

116. You have a computer at home. The computer is connected to the

Internet through a dial-up
connection. Every time you connect to the Internet, you send a
request to the Internet
service provider (ISP).
Which device establishes this connection?
A.
B.
C.
D.

Sound card
Modem
Microphone
Speaker

Objective 1.4 Explain the meaning of the term bandwidth in relation to the
different types of Internet connections.

127. Four of your friends simultaneously download a large article from

the Internet.
If your friends have the connections shown in the following
exhibit, who will be
the last one to finish downloading the file?
A.
Nikhil
B. David
C. Susan
D. Ken
Lesson 2: The World Wide Web
Objective 2.1 Define the WWW and its relation to the Internet.

138. You want to use the Internet to view a list of the latest movies.

Name/Station_____________

Which of the following must you use to access the Internet?

A.
B.
C.
D.

Microsoft Notepad
Microsoft Paint
Web browser
Address book

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149. Your friend wants to create and publish a Web page. He tells you
that he wants to learn the
language that is used to create a Web page.
Which language will you suggest to him?
A.
B.
C.
D.

Wireless Markup Language

Hypertext Transfer Language
Hypertext Markup Language
Standard General Language

Objective 2.2 Explain how Web addresses work.

1510. Your friend creates and publishes a Web site. You want to open it
on your computer.
Which of the following options will you need to easily identify
and access the
Web site?
A.
B.
C.
D.

Domain name
Alphanumeric code
American Standard Code for Information Interchange (ASCII)
Your friend's name

16. Sabina creates a Web site for the first time. She wants to know
which protocol her Web browser uses to display Web pages.
Which of the following protocols does her Web browser use?
A.
B.
C.
D.

File Transfer Protocol (FTP)

Hypertext Transfer Protocol (HTTP)
Simple Mail Transfer Protocol (SMTP)
Internet Protocol (IP)

117. Your brother sends you an e-mail message that includes various
URLs.
Which one of the following is a valid URL?
A.
B.
C.
D.

http://www.margiestravel.com
www\\margiestravel.com
http://com.margiestravel.www
http\\:www.margiestravel.com

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Objective 2.3 Navigate and explore Web sites by using Microsoft Internet
Explorer.
18. You open the home page for www.alpineskihouse.com. On the home page, you
see a link for the weather report. You want to view the weather report in a separate
window, but you do not want the home page to close.
What will you do to view the weather report in a separate window?
A.
B.
C.
D.

Type the keyword weather in the address bar and then click New Page.
Click the link for the weather report.
Right-click the link for the weather report and then click Open in New Window.
Type the keyword weather in the Search box.

Objective 2.6 Define what browser plug-ins are and their uses.

129. Your friend recommends that you view a course demonstration on

the Internet. However,
you are unable to open the Web site because enhanced files are
embedded in it.
Which software do you need to install on your computer to
view the
demonstration?
A. Web browser
B. Web portal
C. Search engine
D. Plug-in
20. You watch your cousin play games on the Internet on his computer.
Later, you are unable to access the same Web site on your computer
because enhanced content is embedded in it.
Which software must you install on your computer to play the game?
A.
B.
C.
D.

Web portal
Web browser
Plug-in
Search engine

2113. You are listening to music on a music Web site. However, you
cannot play certain songs,
because new features are embedded in them.

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Which software must you install on your computer so that you
can play the
new songs?
A.
B.
C.
D.

Plug-in
Microsoft Paint
Microsoft Notepad
Address book

2214. You purchase a computer and a modem. You connect the

computer to the modem. Now you want to send an e-mail message to
a friend..
In addition to the computer and the modem, what do you need
to send an e-mail
message to your friend?
A.
B.
C.
D.

Personal digital assistant (PDA)

Internet service provider (ISP)
Web cam
Fax machine

Lesson 3: Communicating on the Internet:

Objective 3.1 Explain how e-mail works.

23. You recently bought a computer and set up an Internet connection.

You want to compose, send, receive, and store e-mail messages on
your computer by using Microsoft Office Outlook Express. Your
operating system is Microsoft Windows XP. You access the Internet
through an Internet service provider (ISP).
Which of the following options must work properly for you to send and
receive e-mail messages by using Outlook Express? Select three.
A.
B.
C.
D.
E.
F.

E-mail server
E-mail client
Home page on your ISP Web site
E-mail account page on your ISP Web site
Internet connection
Authoring program

2154. You are explaining the concept of e-mail to your friend.

Which of the following options will you use as an analogy?

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A.
B.
C.
D.

Postal mail
Telephone directory
Fax machine
Digital diary

2516. Peter wants to exchange e-mail messages with his friends and
colleagues.
Which of the following entities does he need to exchange email messages?
Select two.
A.
B.
C.
D.
E.

Computer
Internet access
Printer
Plug-in
Search engine

2617. You need to send a message over the Internet to your friend
Paula.
What information do you need to send a message to Paula?
A.
B.
C.
D.

Telephone number
E-mail address
Home address
Company address

27. You want to tell a friend about the significance of e-mail.

Which of the following options can you use to explain the significance of e-mail? Select two.
A.
B.
C.
D.
E.

You can access it anywhere in the world.

You can use it to send text and picture messages.
You can use it to send fax messages.
You can use it to scan pictures.
It allows you to record audio.

28. Salman is curious about e-mail. He asks you about the medium that is used to send an e-mail message.
Which of the following options will you use to answer his question?
A.
B.
C.
D.

Fax machine
Postal service
Courier service
Internet

29. Your friend has received a promotion. You want to send an e-mail message to
congratulate him. You want to create a Microsoft Hotmail account to send this
message.

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Arrange the steps in the list below in the order in which you will proceed to create a
Hotmail account.
Steps
A. Enter account information.
B. Create an e-mail address.
C. Open www.hotmail.com.
D. Click the link for the new account.
Objective 3.3 Manage e-mails.

30. As you read your e-mail messages in Office Outlook Express, you
notice that some messages require a follow-up activity.
What will you do to ensure that you remember to do the follow-up
activity for the messages?
A.
B.
C.
D.

Create a To Do list.
Sort messages by name.
Set a flag.
Move the e-mail messages to a new folder.

3118. Anna has used e-mail for more than a year. She now has
difficulty keeping track of the
contact details of all the people with whom she communicates.
Identify the method by which Anna can easily access all of the
contact details
in alphabetical order.
A.
B.
C.
D.
4

Create Signature
Use Address Book
Sort by name
Set a Flag

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Objective 3.4 Identify the features of different types of online communities.

3219. Your brother wants to create an online journal to document a

special event so that all of
your friends can view the pictures and illustrations.
Which of the following online communities will help him create
this online
journal?
A.
B.
C.
D.

Blog
Chat group
Newsgroup
Bulletin board

3320. You want to chat with your friends over the Internet.
Which program must you install to do this?
A.
B.
C.
D.

Microsoft
Microsoft
Microsoft
Microsoft

Windows Messenger
Paint
Office Word 2003
Office Excel 2003

Objective 3.6 Explain how Web authoring software helps you create and
publish Web pages to communicate with an audience.

3421. You are working on an assignment to create a Web site.

Which of the following programs will you use to create the Web
pages for the
Web site?
A.
B.
C.
D.

Microsoft
Microsoft
Microsoft
Microsoft

Paint
Office FrontPage 2003
Office PowerPoint 2003
Office Excel 2003

35. Your friend wants to know about Office FrontPage 2003.

Which of the following terms will you use to describe FrontPage?

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A.
B.
C.
D.

Web browser
Web authoring tool
Spreadsheet
Graphics tool

3622. You want to tell Michael about the uses of Office FrontPage
2003.
Which of the following uses will you mention?
A.
B.
C.
D.

Take photographs
Create graphics
Send e-mail messages
Create Web sites

3723. David wants to publish a Web site. He has an Internet

connection from an Internet
service provider (ISP).
Which one of the following features provided by an ISP will
enable David to
publish the Web pages?
A.
B.
C.
D.

File Transfer Protocol (FTP)

Hypertext Transfer Protocol (HTTP)
Simple Mail Transfer Protocol (SMTP)
Simple Network Management Protocol (SNMP)