ABB Standard drives,

ACS550

Copyright 10/11/2012 ABB.

All rights reserved.

eLearning

Fault tracing

Objectives

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After this module, you will be able to

Pay attention to product specific safety issues

Explain if the drives are field repaired or not

Carry out systematic fault tracing using fault tracing

tables and other materials

Describe the features of product diagnostics

List the meaning of fault indications

Trace alarms and signals with the fault logger

Describe how to get help

Safety (1/2)
Only qualified electricians are allowed to maintain the drive.
The ACS550-01/U1 frame sizes R1R4 are not field repaired
units. Never attempt to repair a malfunctioning unit; contact the
factory or your local Authorized Service Center for replacement.
Never work on the drive, motor cable or motor when input power
is applied. After disconnecting the input power, always wait for 5
minutes to let the intermediate circuit capacitors discharge
before you start working on the drive, motor or motor cable.
Always ensure by measuring with a multimeter that:

Copyright 10/11/2012 ABB.

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1. There is no voltage between drive input phases U1, V1 and

W1 and the frame.
2. There is no voltage between terminals UDC+ and UDC-, or
BRK+ and BRK-.

Safety (2/2)
Even when power is removed from the input terminals of the
ACS550, there may be dangerous voltage (from external
sources) on the terminals of the relay outputs R01 to R03.
Do not make any insulation or voltage withstand tests on the
drive.
The motor cable terminals on the drive are at a dangerously
high voltage when the input power is on, regardless of whether
the motor is running or not.

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Even when the motor is stopped, dangerous voltage is present

at the power circuit terminals U1, V1, W1 and U2, V2, W2 and,
depending on the frame size, UDC+ and UDC-, or BRK+ and
BRK-.

General Information

If a unit drive is damaged, procedures are frame

specific

Frame sizes R1 to R4:

Defective units should not be repaired on site.

Exception: If the fault can be located in one of the following

options, the option can be replaced:
A Fieldbus-option, OREL-01, OTAC-01, FlashDrop or control
panels ACS-CP-xx

Frame sizes R5 to R8:

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The damaged components are replaced

R1R4

R5R6

R7

R8

 Copyright 10/11/2012 ABB.

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External causes of faults and warnings

Incorrect parameter settings, wrong motor data etc.

Incorrect AI signal level AI 0(2)-10 V or 0(4)-20 mA

Incorrect jumper setting of the AI signal

Incorrect sizing

Excessive ambient conditions

Supply network: voltage drops or missing supply

phases

Motor cables are too long

Improper functionality of the safety/limit switches

Know the circumstances!

Alarm and fault indications

The body of the drive

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LED indicators

Basic Control Panel

Alarm or fault code

Fault logger

LOC

F0010

FAULT

FWD

Assistant Control Panel

Alarm or fault message

The status LED

HELP button

Fault logger

LOC

FAULT

FAULT 1

OVERCURRENT
RESET 16:31 EXIT

Alarm and fault indications

LED indicators

Green LED (POWER)

When the green led is blinking the

drive is in alarm state

Red LED (FAULT)

When the red led is either lit and

steady or blinking the drive is in
fault state.

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To reset the fault, switch off the drive

power or (press RESET in the control
panel)

If an external source for start command is selected and is active,

the ACS550 may start immediately after fault reset.

Alarm and fault indications

Basic Control Panel

Alarm or fault code

Fault logger

Last 3 fault codes

Time stamp
Time elapsed after power-on =
number of days + time in ticks
(1 tick = 2 seconds)

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7 actual values

LOC

FAULT

F0010

FWD

Alarm and fault indications

Assistant Control Panel

Alarm or fault message

LOC

HELP button

FAULT

FAULT 1

OVERCURRENT
LOC

HELP

Check: Excessive motor load,

insuff. accel time, faulty
motor, motor cables or
connections.
EXIT

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16:31

OK

Fault logger

Last 3 fault messages

Time and date

7 actual values

RESET

16:31

EXIT

Alarm and fault indications | Assistant Control Panel

Fault logger mode

LOC

1. Main menu

2. Fault log

EXIT

16:31

LOC

FAULT LOG

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ENTER
01

1: OVERCURRENT
27.01.04 21:20:18
10: PANEL LOSS
10: PANEL LOSS

LOC

16:31

DETAIL

OVERCURRENT

FREQ AT FLT
10.8 Hz
SPEED AT FLT
326 rpm
TORQUE AT FLT
EXIT
16:31
LOC

4. Diagnostic information

FAULT LOGGER
CLOCK SET
PAR BACKUP

EXIT

3. Snapshot of actual values

MAIN MENU

01

3
DIAG

HELP

Check: Excessive motor load,

insuff. accel time, faulty
motor, motor cables or
connections.
EXIT

16:31

OK

Fault tracing with the Users Manual

Check the fault / warning messages from the control

panel or the PC tool

Use the Fault / Alarm tables in the Users Manual

(Chapter: Fault tracing)

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Fault / Alarm tables

ALARM / FAULT MESSAGES

ACS550 Users manual (file size: >8 MB)
Click the above link, wait for the document to load, and click the Bookmarks tab on the left.
Find chapter Fault tracing Alarm / Fault messages generated by the drive.
Links will open in a new window

If no fault can be found

1. Check connected hardware
2. Check external causes, such as

Environment conditions
Supply and load variations

3. Check the parameters

4. Call the local ABB service representative. Have
the following information ready:
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The type code

A list of options
The serial number e.g. 109920033
The software revision (parameter 33.01)
A description of fault/problem