STEVE FLEISHER

Collegeville, PA | (484) 390-1802 | drstevef@verizon.net

PROFILE
Motivated, personable business professional. Successful 25 year track record of profitable small
business ownership. Talent for quickly mastering technology. Diplomatic and tactful with professionals
and nonprofessionals at all levels. Accustomed to handling sensitive, confidential records. Produced
accurate, timely reports meeting stringent Medicare, HMO and other insurance guidelines.
Flexible and versatile -- able to maintain a sense of humor under pressure. Poised and competent with
demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments.
Excellent team-building skills.

RELEVANT BUSINESS EXPERIENCE

Successfully opened 2 offices from the ground up.

Experienced in initiating corporate structure for health care business. Established policies,
procedures and protocols for maximum efficiency
Managed: interviewing hiring, training, educating and motivating staff of 10 to perform at the
highest ethical standards for first class service for the patients.
Employed strategies and tactics that are utilized by the most successful businesses through
attending seminars and employing consultants.
Owned and ran chiropractic office that was in the top 5% of the profession with annual sales of
one million dollars and less than 45% overhead for 18 years.
Through education, changed health paradigm for my community.
Consulted with other professionals to help them develop similar programs in their offices to help
make them as successful as possible.
Cross marketing with other local businesses.
Coordinated 12 month marketing strategy.
Performed community outreach speaking engagements on health related topics.
Created and organized sales territory for East Coast region.
Opened new accounts and recovered lost ones.
Developed relationships with companies to achieve preferred vendor status.
Increased sales to current customers with back end products.
Developed East coast sales routes.
Recovered past customers.
Instrumental in acquiring vendor status with national corporations.
Maintained long term accounts adding back end products, increasing revenue.
Responsible for 40% of sales team activity.

SKILL SUMMARY
Business Development
Community Outreach
Business Analysis

Budget Setting
Vendor Evaluations
Wellness Programs

Public Speaking
Staff Management
Relationship Sales

Marketing Strategy
System Administration
Business Consultant

Resume of Steve Fleisher

Page 2

PROFESSIONAL EXPERIENCE
Communication: Reports/Presentations/Technology

Prepare complex reports for managed-care organizations and insurance companies, ensuring full
compliance with agency requirements and tight deadlines.

Author professional correspondence to customers and vendors.

Design and deliver series of classes for local businesses and associations, providing ergonomic
counseling and educating employees on proper lifting techniques to avoid injury.

Conduct small-group sessions on meditation/relaxation techniques.

Communicate medical concepts to patients using layman's terms to facilitate understanding.

Rapidly learn and master varied computer programs.

Customer Service/Marketing/Problem Solving

Oversee front-office operations and provide impeccable customer service:

--Built a clientele supported by 80% referral business.

Develop and implement annual strategic marketing plan for business:

-- Launched a thriving private practice, building revenue from $0 to over $250K in first three years
with minimal overhead.
-- Create special promotions, write/design print and outdoor advertising and coordinate all media
buying.
Won over a highly skeptical medical community as the first chiropractor to target MDs for
informative in-service demonstrations, classes and booths:
-- Presentations resulted in standing-room-only crowds of 50+.
-- Four MDs subsequently became patients and referred family and practice members.
-- Increased client base by one-third resulting from MD referrals.
Detail Mastery & Organization
Manage all aspects of day-to-day operations as owner and practitioner facility:
-- Facility rental/maintenance.
-- Patient scheduling for busy office averaging 500 appointments weekly.
-- Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.
-- Supervision of a total of 10 staff.
-- Compliance with all healthcare facility, HMO and insurance requirements.

WORK HISTORY.

Consultant/Sales, NCM ODOR

CONTROL, Brodheadsville, Pa 2013 - Present

President, MAIN STREET CHIROPRACTIC, Trappe, Pa. 1990 - 2012
Senior Doctor, BEHRMAN CHIROPRACTIC, Phoenixville, Pa. 1988 1990

CAREER HIGHLIGHTS_________________________________________
Main Street Chiropractic; Top 5% of the profession from 1994 2012

EDUCATION
Doctor of Chiropractic, LIFE CHIROPRACTIC COLLEGE, Marietta, Ga.
Pre-Med, LEHIGH UNIVERSITY, Bethlehem, Pa.

COMMUNITY INVOLVEMENT
Perkiomen Valley Chamber of Commerce Board of Directors, 1991 1997
Montgomery County Camp Cadet Founding Director, 1998-2002
Perkiomen Valley Chamber of Commerce, 2009-2012
Perkiomen Valley School District Student Health Advisor, 2010 2014