EDUCATION

Joycelyn Ovalle

Texas A&M University- George H.W. Bush School of Government and Public Service, College Station, T.X.
Master of Public Service and Administration, Candidate, Public Policy Analysis
Concentration in State and Local Government

May 2016

Sam Houston State University, Huntsville, T.X.

Bachelor of Arts in Political Science and Criminal Justice, Magna cum Laude

May 2014

Coursework
Fundamentals of Public Service
Principles of State & Local
Government

Public Policy Formation

Public Finance
Budgeting in Public Service

Policy Analysis
Managing Projects
Statistical Methods in Practice

Economic Analysis
Econometrics
Urban Policy

Projects
Capstone Project for the Congressional Research Service
Fall 2015- present
Analyzed the volume, purpose, and impact of Dear Colleague letters, by coding 40,000+ letters, with a team of nine individuals.
Updated a Microsoft Access database with 279,000+ records used by all team members to perform qualitative and quantitative analysis.
Selected to present and deliver findings to the client at the Congressional Research Service.
Texas A&M Resilience and Cooperative Project
Spring 2015
Collected data on awareness and perceptions of disaster resiliency and climate change challenges faced by residents in the Sims Bayou
watershed in Houston.
Interviewed residents to inform scholars, City officials and civic leaders of local perceptions.
Translated survey protocol from English to Spanish to reach broader populations and produce a representative sample.

EMPLOYMENT & ORGANIZATIONAL EXPERIENCE

Graduate Assistant in Research, Texas A&M
Fall 2015- present
Ongoing project that focuses on assessing grant making patterns across Texas.
Built databases with 38,000+ cases focusing on board member and executive demographics, compensation, and grant making institutions.
Analyzed data trends through Stata to present preliminary findings and receive feedback at the West Coast Data Conference.
Analyst, U.S. Department of Energy- Office of HC Strategy, Budget, and Performance Metrics
Summer 2015
Enabled first-ever customized organizational reports by creating an Excel template, which converted raw data from the 2015 Federal
Employee Viewpoint Survey (FEVS) into graphical representations, and displayed into readily actionable content summaries.
Key analyst on the agency team that created a reporting template that automated 470+ organizational reports, which provided analysis
using internal trends, comparative measures, and external benchmarks.
Briefed executive personnel on compliance with various federal hiring programs and processes.
Research Assistant, SHSU
2013- 2014
Compared the use of Twitter among House Representatives in and out of campaign season.
Gathered qualitative and quantitative primary source data on social media communications through Twitter among 200+ U.S. House of
Representative members.
Presented findings to scholars at the Southern Political Research Conference.
Resident Advisor, SHSU
Planned and organized educational and social programs for more than sixty students.
Developed cohesive and supportive community by assisting residents with conflict resolution, social activities and mentoring.

2011- 2014

Project Assistant, Houston A+ Challenge (Non-Profit)

Summer 2010
Interviewed staff and board members of three non-profit organizations for potential merger to identify areas of synergy and potential conflict.
Performed general administrative duties including recording meeting minutes and informing organization of relevant developments.

SKILLS & COMPETENCIES

Languages: Native proficiency in Spanish. Productivity Software: Access/Project/Excel/PowerPoint/Word. Statistical Programs: SPSS/Stata

COMMUNITY INVOLVEMENT
Bryan High School, Tutor
Provided weekly after school assistance to students
DC Central Kitchen, Summer Volunteer
Helped prepare meals for disadvantaged residents in the District of Columbia.
College Station Citizens University Program, Participant
Attended weekly meetings and interacted with City officials to learn about the Citys management.

Fall 2014- present

Summer 2015
Spring 2015

PUBLICATIONS
Evans, H. K., Green, S. and Ovalle, J. (2014). Rockin' Robins: Do Congresswomen Rule the Roost of the Twittersphere? Journal of the
Association for Information Science and Technology, 65(7), 1305-1514.