Escolar Documentos
Profissional Documentos
Cultura Documentos
Robert S. Krzywicki
Michael B. Keesey
April 21, 2011
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
Agenda
Safety Contact
Grounding
- Definition of Culture
- 12 Elements
- Bradley Curve
Safety Perception Survey details (Mike Keesey)
How is it used and what can we learn? (Bob Krzywicki)
Q&A
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
* HSC (HEALTH AND SAFETY COMMISSION), 1993. Third report: organizing for safety. ACSNI Study Group on Human Factors. HMSO, London.
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
Leadership
Leadership
What are the
organizational structures
that enable the pursuit of
safety excellence?
Management
Management Commitment
Commitment
z
z Policies
Policies && Principles
Principles
z
z Goals,
Goals, Objectives,
Objectives, && Plans
Plans
z
z Procedures
Procedures && Performance
Performance Standards
Standards
z
z
Structure
Structure
Line
Line Management
Management Accountability
Accountability &&
Responsibility
Responsibility
z
z Safety
Safety Personnel
Personnel
z
z Integrated
Integrated Organization
Organization Structure
Structure
z
z Motivation
Motivation && Awareness
Awareness
z
z
Processes
Processes &
& Actions
Actions
z
z
Effective
Effective Communication
Communication
z
z
Training
Training && Development
Development
z
z
Incident
Incident Investigation
Investigation
z
z
Observations
Observations && Audits
Audits
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
ep
d
en
t
en
Safety Performance
Injury Rate
e
tiv
ac
Re
Reactive
Safety by Natural Instinct
Compliance is the Goal
Delegated to Safety Manager
Lack of Management
Dependent
Involvement
Supervisor Control,
Emphasis, and Goals
Management Commitment
Condition of Employment Independent
Fear/Discipline
Personal Knowledge,
Commitment, &
Rules/Procedures
Standards
Value All People
Internalization
Training
Personal Value
Interdependent
Care for Self
Ind
Help Others Conform
Practice, Habits
ep
en
Individual Recognition Others Keeper
de
Networking Contributor
nt
Care for Others
Inter
depe
Organizational Pride
nd
ent
Safety Culture
Weaker Safety Culture
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
Agenda
Safety Contact
Grounding
- Definition of Culture
- 12 Elements
- Bradley Curve
Safety Perception Survey details (Mike Keesey)
How is it used and what can we learn? (Bob Krzywicki)
Q&A
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
%
Presence of safety values
Extent that safety is built in
Influence of safety values
Priority individuals give to safety
Priority respondents think others give to safety
Extent safety rules are enforced
Belief that injuries can be prevented
Involvement in safety activities
Recognition for safety achievements
%
Extent that safety rules are obeyed
Knowledge of safety performance
Quality of safety rules
Extent line management is held accountable for safety
Rating of the safety organization
Rating of the safety department
Level of safety where the cost-benefit break-point occurs
Effect of a drive for safety on business performance
Satisfaction with the safety performance of the organization
%
Thoroughness in investigation of injuries and incidents
Safety meeting attendance
Rating of the safety of facilities and equipment
Extent individuals feel empowered to take action in safety
Rating of modified duty and return-to-work systems
Quality of safety audits
Frequency of safety meetings
Quality and effectiveness of safety meetings
The presence of off-the-job safety programs
Extent of safety training
Extent of involvement in safety audits
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
Benchmark Best
Our Benchmark Best sites are manufacturing sites in the oil, textile,
electrical, and chemical industries. To be considered Benchmark
Best, a site must meet the following size and safety performance
criteria:
z
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10
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
11
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
12
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
13
Survey Comparison
Relative Culture Strength
Overall
Benchmark Best 107
Example Company 55
Location A 50
Location B 51
Location C 63
World Class
Leadership
111
53
50
51
55
Structure
108
59
49
51
72
892
154
247
72
80
Overall Relative Culture Strength is a proprietary score that includes all of the questions from the Safety
Perception Survey. The Leadership, Structure, and Processes and Actions scores are based on questions in
those categories.
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
14
51 Industries
broad range including: energy, food,
paper, chemicals, manufacturing and
transportation
41 Countries
3,450 locations
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
15
e
tiv
ac
Re
NAICS
211
212
221
2211
2212
311
322
324
325
327
331
336
424
481
48-49
4862
D
ep
d
en
t
en
Ind
ep
en
de
nt
6
4
Entire
Organization
Industry
Oil and Gas Extraction
Mining (except Oil and Gas)
Utilities
Electric Gen., Transmission, and Distribution
Natural Gas Distribution
Food Manufacturing
Paper Manufacturing
Petroleum and Coal Products Manufacturing
Chemical Manufacturing
Nonmetallic Mineral Product Manufacturing
Primary Metal Manufacturing
Transportation Equipment Manufacturing
Merchant Wholesalers, Nondurable Goods
Air Transportation
Transportation and Warehousing
Natural Gas Pipelines
Inter
depe
n
dent
Benchmark Best
40
60
Avg
RCS
54
61
52
46
59
35
40
47
64
55
45
44
55
29
42
57
2
0
Avg
TRR*
1.4
3.5
3.5
3.2
4.3
6.2
3.7
1.9
2.7
5.9
7.2
6.0
4.7
8.7
5.7
2.3
80
100
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16
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
17
Agenda
Safety Contact
Grounding
- Definition of Culture
- 12 Elements
- Bradley Curve
Safety Perception Survey details (Mike Keesey)
How is it used and what can we learn? (Bob Krzywicki)
Q&A
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
18
The Goal
Goal is
The
is Zero
Zero
The Path is Via Strengthening Safety Culture
Structure
Structure
D
ep
d
en
t
en
Total
Recordable
Rate
e
tiv
ac
Re
Leadership
Leadership
Ind
ep
en
de
nt
4
2
Inter
depe
n
*
0
40
60
80
dent
100
Processes
Processes &
&
Actions
Actions
19
Improving culture
Strong
Strong
Leadership
Leadership
Safety stand-downs
Signage
Appropriate
Appropriate
Structure
Structure
Focused
Focused
Processes
Processes
and
and Actions
Actions
Is this how you feel sometimes?
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
20
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
21
%
Presence of safety values
Extent that safety is built in
Influence of safety values
Priority individuals give to safety
Priority respondents think others give to safety
Extent safety rules are enforced
Belief that injuries can be prevented
Involvement in safety activities
Recognition for safety achievements
%
Extent that safety rules are obeyed
Knowledge of safety performance
Quality of safety rules
Extent line management is held accountable for safety
Rating of the safety organization
Rating of the safety department
Level of safety where the cost-benefit break-point occurs
Effect of a drive for safety on business performance
Satisfaction with the safety performance of the organization
%
Thoroughness in investigation of injuries and incidents
Safety meeting attendance
Rating of the safety of facilities and equipment
Extent individuals feel empowered to take action in safety
Rating of modified duty and return-to-work systems
Quality of safety audits
Frequency of safety meetings
Quality and effectiveness of safety meetings
The presence of off-the-job safety programs
Extent of safety training
Extent of involvement in safety audits
Copyright 2011 DuPont. All rights reserved. The DuPont Oval Logo, DuPont, and The miracles of science are registered trademarks or trademarks of DuPont or its affiliates.
22
Apr-11
Mar-11
Feb-11
Jan-11
Dec-10
Nov-10
Oct-10
Sep-10
Aug-10
Jul-10
Jun-10
May-10
Apr-10
Mar-10
Feb-10
BP Closing Price
A case study.
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23
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24
www.sustainablesolutions.dupont.com
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