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Uneducated and disadvantaged children are neglected problems in which systematic preventions and
solutions are still lacking in Thailand. The Office of National Economic and Social Development Board have
reported that about 1.4 million or 10 percent of children under 18 years old in Thailand are uneducated.
Also, the Office of The Basic Education Commission claimed that there are about 4.7 million students are
disadvantaged children, which is about 33 percent of all students in Thai educational system. Altogether,
uneducated and disadvantaged children are about 6.1 million or 43.57 percent of all Thai children. These
children are frequently limited their chances in good careers and futures, which unfortunately
disadvantage the countrys opportunities in human resource development.
Improving access equity to public services and welfares is the primary method to solve uneducated
and disadvantaged children problem. But nowadays, Thai governmental policies and strategies cant satisfy
basic needs of underprivileged children properly. This is because the policy makers lack of information
and systematic methods for determining and allocating governmental resources efficiently.
Figure 1 shows a sample case of underprivileged children care, in particular disable children, in
Thailand. We can see that disabled children cares are complicated and involve multiple stakeholders such
as (i) special education center, (ii) hospitals, (iii) departments under the Ministry of Social Development
and Human Security (SDSH), and (iv) local administration office (SAO).
https://www.facebook.com/ThailandChildWelfare
iSociety System
In this research, we focus on the disabled children as a case study for developing a systematic
method and tool to support policy makers in their resource allocation tasks as well as empower service
providers to efficiently and suitably providing cares to underprivileged children in their local communities.
The developed iSociety system has the following objectives.
1. To enable the need assessment of disabled children and improve access equity.
2. To promote Childs Health, Education and Community Care quality and continuity by enabling
multi-stakeholders collaboration.
3. To promote the sustainability of using the developed iSociety system as a tool for enabling
policy makers to decide policies and strategies for solving underprivileged children problems
appropriately.
Figure 2 shows the information collected within the iSociety system, which consists of the
following data items:
Personal Data includes personal profile, health and social right, and family information
Care plan includes health and social benefits corresponding to the identified needs.
Information exchanged among multi-stakeholders through iSociety system are in the reporting
forms as follows:
Care Agreement: shows health/social status and needs of each individual disabled child and
care plan altogether as care agreement. Case managers use this report to communicate
status and plan with disabled children and their family.
Area-based Report: shows the overview of health, social, and education status of disabled
children in the responsible area of a case manager. Case managers use this report to monitor
needs and cares within their responsible area.
Need Report: shows health/social/education status and needs of disabled children within an
area. Case managers use these report to communicate with hospitals/SAO or SDSH/School
respectively.
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3 Special education centers: (i) Mae Hong Son special education center (ii) Mae Sariang special
education center (iii) Pai special education center
2 departments under the Ministry of Social Development and Human Security: (i) Mae Hong
Son Provincial department of Social Development and human security, (ii) 43rd department of
social development and human security, Mae Sariang, Mae Hong Son
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Area-based Report
In the MHS model, we asked teachers at the special education centers to act as case managers in
the iSociety system. Case managers in MHS can see area-based reports that show the overall situation of
disabled children in their areas as in Table 1-3. Table 1 shows an overview of disabled childrens need in
each city of Mae Hong Son province.
Table 1: The needs of disabled children in each city of Mae Hong Son province
Area-based Disabled Child Needs
City
Population(person)
Insufficient
Income
(person)
Disability
Registration
(person)
Health
Complication
(person)
Assistive
Devices
(person)
Home
Improvement
(person)
Muang Maehongsorn
46
40
17
35
16
Khun Yuam
21
20
14
16
Pai
18
12
12
12
Mae Sareung
29
18
11
25
10
Mae La Noi
22
18
17
13
Sobmey
20
17
13
16
Pangmapha
36
34
24
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Case managers can also create reports comparing services and needs across the years as shown in
Table 2 or generating graph as shown in Figure 4.
Table 2: Basic Disable Child Needs and Received Benefits across the years
Overall Disabled Child Status
2014
Benefits
2015
Received
Need
Received
Need
(person)
(person)
(person)
(person)
Disability Registration
171
29
180
36
Allowance
135
65
152
64
Healthcare Insurance
28
172
21
195
Devices
194
211
Job Training
200
216
50
150
45
171
Employment
199
216
Scholarships
19
181
20
196
199
215
Education
Etc.
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Need Report
Case managers can create specific need reports to communicate with multi-stakeholders relevant
to disabled child care in the area. The social need report, shown in Figure 5, is used to communicate with
staff in SDSH and SAO about social needs of disabled children in the area. By selecting a data item, social
worker can see list of disabled children and their details.
SAO Report
Benefits
Need
(person)
1.Home Improvement
1.1 Bedding
12
1.2 Toilet
32
16
19
9.5
1.4 Roost
12
63
31.5
1.8 Staircase
1.9 Others
2. Assistive Devices
2.1 Catheter or diaper
person
4
24
12
36
0.5
No money
71
2.5
4.5
52
26
51
25.5
2.8 Others
23
11.5
3. Personal Assistance
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Need Help
Independent
(person)
(person)
(person)
Toileting
65
49
81
Bathing
50
45
101
Dressing
51
44
99
Eating
75
33
85
Transferring
67
49
80
Figure 6 shows an education need report which compares needs between year 2014 and 2015 in the
following items: (i) education assistive devices/technology, (ii) school environment improvement, (iii)
personal travel assistance, (iv) transportation, and (v) others.
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Care Agreement
Case managers can also create a care agreement which contains health/social/education status and
needs of each individual disabled child. Care agreement also contains care plan, i.e., a list of benefits
suitable for each individual. This care agreement can be used to communicate with disabled child and
his/her family as well as can be used in care conference among multi-stakeholder providing care to such
individual. Figure 7 shows ICF progress of each individual child in Mae Hong Son model.
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Benefit/Activity
Hearing aids
Healthcare
SAO
Education
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Social Need
Assessment Result
Goal Setting
Benefit Planning
About iSociety
For more information about the iSociety system, you can visit our Facebook page at
https://www.facebook.com/ThailandChildWelfare/. You can also visit our YouTube channel at
https://www.youtube.com/channel/UCROvx9x6fYplRMYHUUpfd2Q/playlists.
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