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AU G U S T 2 015
Exhibit 1 of 1
a flexible workforcewith a mix of full-time, parttime, and temporary staffthat can adapt
to schedules that may change on a daily and
weekly basis
robust performance-management processes and
systems, with clear productivity and service-level
targets,2015
to ensure that all stores are on board and
PoR#4
comply
with
the plan
Smarter schedules
Exhibit
Stores should be allotted the same amount of time for the same task, with some
adjustments based on each stores unique context.
Time for activity
Standard
time
Target time for an
activity; should be
the same for entire
store network
Store-specific
time driver
Additional time
needed due to local
store characteristics
(eg, store layout,
average basket size)
Quantity
Number of times
the activity is
performed; variable
(can be derived
from historical data)