South Columbia University BHR 3352

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Session 2015-2016.

BHR 3352 Unit 2 Assessment

Question 1

The process of getting detailed information about jobs is known as:

Question 2

The SBAR method:

Question 3

As manager of a local grocery store, you decide to allow customers to place items on a short conveyer
belt to save the cashier the physical strain of bending forward and reaching into carts to retrieve the
items for billing. This change is congruent with the __________ approach to job design.

Question 4

Which of the following is a strategy of OSHA to increase ergonomic job design?

Question 5

The U.S. Army's "An Army of One" campaign, designed to create a generally favorable impression of the
Army as a good place to work in, was an example of:

Question 6

Which of the following methods is best suited to diagnose the underutilization of a certain minority
group in an organization?

Question 7

Designing jobs that meet mental capabilities and limitations generally involves:

Question 8

A telework arrangement is generally difficult to set up for:

Question 9

Which of the following aspects of recruitment most influence the characteristics of the positions to be
filled?

Question 10

What is the goal of ergonomics?

Question 11

Compare and contrast knowledge, skills, abilities, and other characteristics (KSAOs) and tasks, duties,
and responsibilities (TDRs) as they relate to different processes of job analysis.

Question 12

What are internal sources of recruitment? What are the advantages and disadvantages of using this
source?

Question 13

Describe the process of workflow analysis. Provide an example of workflow analysis in your
organization.
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BHR 3352 Unit 2 Assignment

Unit II Article Critique Use the CSU Online Library to locate and review a scholarly article found in a peer
reviewed journal related to analyzing work, designing jobs, HR planning, or recruiting. In peer reviewed
journals, the articles were reviewed by other professionals in the field to ensure the accuracy and
quality of the article, which is ideal when writing an Article Critique. Research Tip: When researching

using the databases, you can limit your search to only peer reviewed articles. To do this, look for the
phrase limit results, and select peer reviewed articles. Once you have selected your article, follow
the below criteria: There is a minimum requirement of 500 words for the article critique. Write a
summary of the article. This should be one to three paragraphs in length, depending on the length of
the article. Include the purpose for the article, how research was conducted, the results, and other
pertinent information from the article. Discuss the meaning or implication of the results of the study
that the article covers. This should be one to two paragraphs. This is where you offer your opinion on
the article. Discuss any flaws with the article, how you think it could have been better, and what you
think it all means. Write one paragraph discussing how the author could expand on the results, what
the information means in the big picture, what future research should focus on, or how future research
could move the topic forward. Discuss how knowledge in the area could be expanded. Cite any direct
quotes or paraphrases from the article. Use the author's name, the year of publication and the page
number (for quotes) in the in-text citation. Use APA format.
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BHR 3352 Unit 3 Assessment

Question 1

To be ready to learn, employees need basic learning skills, especially __________, which includes being
able to use written and spoken language, solve math problems, and use logic to solve problems.

Question 2

Predictive validation:

Question 3

Predictive validation is more accurate than concurrent validation because:

Question 4

You want to establish the validity of a test designed for computer technicians using a predictive
criterion-related validation strategy. To do so, you must administer the test to:

Question 5

Which of the following primary variables that could influence an employee's performance can be most
affected by training?

Question 6

Identify the stage of training needs assessment that involves asking the following questions: "Do
performance deficiencies result from a lack of knowledge, skill, or ability?" "Who needs training?" "Are
these employees ready for training?"

Question 7

A(n) __________ is a combination of employee characteristics and positive work environment that
permit training.

Question 8

What kind of a training plan are managers most likely to support?

Question 9

For tests that measure abstract qualities like intelligence or leadership skills, validity would best be
established by:

Question 10

Which of the following processes identifies the tasks, knowledge, skills, and behaviors that training
should emphasize?

Question 11

Discuss at least three different approaches to diversity training. Your response should be at least 75
words in length.

Question 12

Why are drug tests a controversial component of the personnel selection process? What are some of
ways in which organizations can avoid problems associated with drug testing?

Question 13

Traditional job interviews have demonstrated low validity and reliability, and are a relatively expensive
method of personnel selection. Recommend steps that organizations can take to avoid these pitfalls.
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BHR 3352 Unit 4 Assessment

Question 1

Succession planning is a form of employee development that is:

Question 2

Employee development that consists of four broad categories and approaches that can be combined is:

Question 3

When conducting employee feedback, the "problem solving approach" is used when:

Question 4

Which of the following is a method for measuring performance that assigns a certain percentage of
employees to each category?

Question 5

Which of the purposes of performance management is to help the organization achieve its business
objectives?

Question 6

A basic career management system involves the following steps:

Question 7

Lawsuits related to discrimination or unjust dismissal may arise if:

Question 8

Which of the following statements BEST describes a mentor?

Question 9

The Myers-Briggs Type Indicator, assessment centers, benchmarks, and the 360-degree feedback are all
examples of what?

Question 10

Which of the following BEST describes a protean career while trying to become the "norm" in today's
ever changing society?

Question 11

Evaluate the importance of employee feedback from the managers stand point, as well as, the
employees stand point. Discuss the three approaches managers can take to conducting feedback. In
your opinion, what is the approach you would prefer and why?

Question 12

Define the three broad purposes for performance management, and provide an example of a situation
that relates to each purpose.

Question 13

You have just been promoted to manager of your department. Your supervisor has asked that you
review the current performance management system measures in place, and make any possible
suggestions. Would you enlist input from the employees in your department? Why, or why not? List and
interpret the criteria you would use to evaluate the current performance management system.
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BHR 3352 Unit 4 Assignment

Unit IV Case Study The Supreme Court has held that the selection guidelines in the federal
governments Uniform Guidelines on Employee Selection Procedures also apply to performance
measurement (Noe, Hollenbeck, Gerhart, & Wright, 2011, p. 249). Locate a recent court case or lawsuit
related to discrimination or unjust dismissal by a performance management system. BHR 3352, Human
Resource Management 3 Write a paper at least 500 words in length about the selected court case of
lawsuit. You are required to use at least your textbook and a court case as source material for your
paper. Be sure to include the following in your paper: A brief description of the selected court case or
lawsuit. A discussion of the purpose of performance management. An analysis the criteria and
methods used for measuring performance management in the court case or lawsuit. A discussion of
the legal and ethical issues related to performance management in this court case or lawsuit. All
sources used, including the textbook, must be referenced; paraphrased and quoted material must have
accompanying citations in APA format.
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BHR 3352 Unit 5 Assessment

Question 1

Interactional justice is perceived when:

Question 2

Which of the following companies would be subject to the Workers' Adjustment Retraining and
Notification Act?

Question 3

How do cities combat the problem with minimum wage being lower than the poverty level?

Question 4

The relative pay for different jobs within a company is called:

Question 5

To make sure practices and policies match regarding pay, HR managers should compare:

Question 6

Which of the following is an example of voluntary turnover?

Question 7

Which of the following BEST describes a procedure that measures the relative worth of compensable
factors?

Question 8

An example of involuntary turnover would be:

Question 9

A lawsuit where a former employee attempts to establish that there has been a violation of implied
agreement or public policy is typically suing for:

Question 10

Which of the following BEST describes pay structure?

Question 11

Describe and evaluate the criteria employees use to evaluate the fairness of a pay structure.

Question 12

Define voluntary and involuntary turnover, and compare and contrast the effects that each type of
turnover has on an organization.

Question 13

An organizations pay should comply with the laws. Elaborate on the legal requirements in regards to
pay within an organization.

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BHR 3352 Unit 6 Assessment

Question 1

Which of the following is an example of an employee being paid based on a piecework rate?

Question 2

Which of the following is a legally required benefit an employer must provide?

Question 3

Which of the following lists the three common types of group incentives?

Question 4

By the year 2014, health insurance will NO longer be an optional benefit. Automatic enrollment in health
insurance will be required for:

Question 5

The difference between a cash balance plan and a defined-benefit plan is:

Question 6

In addition to pay, what are some important aspects of making incentives work?

Question 7

Which of the following are provided by the Social Security Act and the amendments that were later
added by Congress and referred to as Old Age, Survivors, Disability, and Health Insurance (OASDHI)?

Question 8

The difference between profit sharing and stock ownership is:

Question 9

What is a disadvantage of a cafeteria-style benefits plan?

Question 10

Which of the following states that employees MUST have a choice about whether to retire?

Question 11

You are the HR Supervisor responsible for developing the company objectives that will be listed in the
new benefits package. What needs to be considered when selecting employee benefits?

Question 12

In your opinion, what types of optional benefits have come to be expected by employees, and why
would it be a good idea for employers to offer them as part of their benefits package?

Question 13

Compare and contrast the three common types of retirement plans offered by employers, and indicate
whether they are contributory or noncontributory plans. What are the advantages and disadvantages of
each one to the employee and to the employer?
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BHR 3352 Unit 7 Assessment

Question 1

The right-to-work laws:

Question 2

The four components of a total pay package include:

Question 3

Global expansion is fueled by a(n):

Question 4

Most companies use the balance sheet approach to determine:

Question 5

What is the key reason host country nationals are hired to fill most foreign positions?

Question 6

Concerning unions, evidence shows that:

Question 7

Repatriation is the process of preparing:

Question 8

Labor relations goals for management include:

Question 9

When companies establish performance management methods in other countries they need to
consider:

Question 10

Culture is the most important influence on human resource management in international markets
because it often determines:

Question 11

List and describe the four different approaches to bargaining, and give an example of a situation for
each approach.

Question 12

What is the National Labor Relations Act (NLRA)? What is protected, and what practices have been
deemed unfair by amendments to the NLRA? Who enforces the NLRA, and how?

Question 13

Why are labor unions formed; what is their purpose; and why has membership seen a decline in recent
years?
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BHR 3352 Unit 7 Assignment

Unit VII Article Critique Use the CSU Online Library to locate and review a scholarly article found in a
peer reviewed journal related to: Unions, Labor Relations, or International Human Resources
Management. There is a minimum requirement of 500 words for the article critique. Write your critique
in APA format. Begin with an introduction that defines the subject of your critique and your point of
view. You will first need to identify and explain the author's ideas. Include specific passages that
support your description of the author's point of view. Defend your point of view by raising specific
issues or aspects of the argument. Offer your own opinion. Explain what you think about the argument.
Describe several points with which you agree or disagree. Explain how the passages support your
opinion. Conclude your critique by summarizing your argument and re-emphasizing your opinion. For

each of the points you mention, include specific passages from the text (you may summarize, quote, or
paraphrase) that provide evidence for your point of view.
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BHR 3352 Unit 8 Assessment

Question 1

HRM program success can be measured by:

Question 2

Which of the following is a benefit of an e-HRM?

Question 3

Which of the following is a benefit of using HRM technology?

Question 4

In addition to higher productivity and efficiency, high-performance work systems may also include what
other outcomes?

Question 5

Which of the following is the BEST way for HR to improve efficiency within an organization?

Question 6

Which of the following are the requirements for creating a performance management system that
supports organizational goals?

Question 7

Which of the following is an HRM function that promotes ethical behavior?

Question 8

What investments can contribute to a high performance organization?

Question 9

An organization that values and supports life-long learning by continually acquiring and sharing
knowledge is which of the following?

Question 10

Organizations with integrated high-performance work practices experience:

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BHR 3352 Unit 8 Final Exam

Question 1

Which one of the following represents an ethical principle of a successful company?

Question 2

Lawsuits related to discrimination or unjust dismissal may arise from which of the following?

Question 3

The SBAR method:

Question 4
The computer software system designed to help managers solve problems is the:

Question 5

Part of planning an effective performance management system includes the following criteria:

Question 6

An example of voluntary turnover would be which of the following?

Question 7

What effect does the use of employee empowerment have on recruiting?

Question 8

What is the second step in human resources planning? Explain the significance of this step.

Question 9

Why do unions generally place a high priority on negotiating checkoff provisions and provisions relating
to union membership or contribution in their contracts with management? Also, list and discuss the
various checkoff provisions and provisions relating to union membership or contribution.

Question 10

Employees are valuable assets to an organization. How can human resource management support the
organization to enhance employees knowledge and skills, to empower employees, and to build good
teamwork?
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