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Public personnel in any country are mostly talked and major issue in the
government service. They play an important role in the service. They can
make serious impact on nation. Both it can be positive and negative. Their
effectiveness and efficiency is based on the system of countrys recruitment,
selection, training and promotion. If these procedures are transparent and
not biased then there is possibility to get high quality personnel. And in this
study I like to find out the overall system of procedure of personnel
management in the public sector in Bangladesh, their problem and also
present some recommendation that how to get rid of these problem.
Introduction
Management framework does not need to be exaggerated in
the face of the changing role of public administration in recent
decades due to external and internal pressures that have
forced governments worldwide to redefine the role of the state
and recalibrate public administration capacities
-Keuleers, 2004
Bangladesh is a developing country. Our civil service has inherited from
British civil service. After 40 years of independence our civil service is still
not modernized. Though there are lots of problems in public personnel
management of Bangladesh because of internal and external pressure, its
changing slowly. Reform and reconstruction initiative are taken in a regular
basis. Now personnel management of Bangladesh civil service is lot more
flexible and public oriented.
But in contrast with developed countries our civil service far behind from
expected efficiency and effectiveness because we still have a huge problems
and obstacle in our public personnel management.
Development
Bangladesh :
of
Public
Personnel
Management
in
the top. Civil servants, especially the elite ones, were specially recruited and
indoctrinated for holding both policy making and policy implementing
positions at the Secretariat and at the field level. These officers had more
scope of promotion than others.
The government of Bangladesh has a two-tier administrative system. The
upper tier is the central secretariat at the national level consisting of the
ministries and divisions to provide policies and to perform clearinghouse
functions. The other tier consists of line departments/directorates attached
to the ministries and divisions that are mainly responsible for general
administration, service delivery to citizens and implementation of various
government development programs at the sub-national level. (Ahmed, 2002:
327).
At present, the Bangladesh civil service has more than one million civil
servants in 38 ministries, 11 divisions, 254 departments and 173 statutory
bodies (ADB, 2005). The internal organization structure of a ministry reflects
a hierarchical order. A minister is in charge of a ministry and is normally the
political head of that ministry. A ministry consists of at least one division. A
secretary or, in his absence an additional secretary, is considered the
administrative head of the ministry. He/she conducts and looks after the
duties of a division, which includes routine operation, supervision of its
staffing and organizational processes. He/she is also the adviser to the
minister regarding policy and administrative issues. A division can further be
divided into wings. A joint secretary is the head of a wing and has the power
to submit cases directly to the minister for decisions. In practice, such cases
are first submitted to the secretary/additional secretary for his consideration
before being placed before the minister. A wing is composed of branches.
The head of a winga joint secretarysupervises the activities of the
branches within his wing. Each branch is under the charge of a deputy
secretary. Below the branch is the section. Headed by an assistant secretary,
it is the basic working unit of a division. An assistant secretary disposes all
cases based on clear precedents. Below the level of assistant secretary,
there are a considerable number of office personnel (Zafarullah, 1998: 8387).
Departments are also attached to each ministry/division. The departments
determine the blueprint for implementing various decisions taken by the
ministry/division by providing technical information and advice. Who heads
these departments or directorates depends on their importance. In some
cases, an officer enjoying the pay grades and benefits of a secretary heads a
Placement:
Ministry of Public Administration is the agency that responsible for
placement of BCS (administration) cadres. Other officers are
administrated according to their respective career placement planning
by the respective cadre controlling ministries.
iv.
From
From
From
From
that they were satisfied with the career plans developed for them. Then
PASS was given some recommendations about career planning of
Bangladesh Civil Servants. Some of them are as following:
1. The career plans exist for only a minority of staff and frequently
drawn up without consulting them. Among senior civil servants,
career plans are generally non-existent and unsatisfactory where
they do exist.
2. Provide professional development opportunities for individual
officers. This has to be determined in the context of the ACR and
career development needs.
3. Attention should be given on science of management and
developed scientific principles of management including
scientific classification of organizations, it may be useful to
categories ministers/ divisions into functional cluster. The
recommended clustering is based on broad functions. These are
enumerated below:
Executive: These organizations are entrusted with the
responsibility of directing, controlling and monitoring whole or
parts of the governmental machinery.
Regulatory: They are empowered to make rules and
regulations and oversee their enforcement.
Service-oriented/Welfare: They offer direct services of
various kinds of either the general population or special target
groups.
Development: They are involved in nation building tasks,
social and economic uplift and infrastructure development.
Promotional: They serve to promote a particular field of
activity in which the country made little progress in the past
or which needs further governmental entrepreneurships.
Staff/advisory: They are involved in activities, which are
auxiliary to the main purposes of advising the government on
the implications of policy making.
Research: They undertake detailed studies and examinations
to provide input into the policy making process and
governance
International: These organizations liaise and maintain
contacts with foreign countries and international organizations
or various aspects of social, political and economic affairs.
Here, the recruitment and selection process of BCS can be described on the
basis of following major parts.
Historical Background
Legal Framework for Recruitment to BCS
Regulatory Authority for Recruitment
Methods of Recruitment
Direct Recruitment Process in BCS by Competitive Examination
Recruitment on Merit and Quota system
Role and effect of quota system
Recruitment by gender
Historical Background
The importance of the bureaucracy dates back to the colonial period, when
the Indian Civil Service provided elite, educated, and dedicated body of
professional administrators. After the partition of India in 1947, when almost
all administrative organs had to be created afresh, both East Pakistan and
West Pakistan heavily relied on the managerial expertise of professional
managers from the old Indian Civil Service. When Bangladesh became
independent in 1971, the members of the civil service who joined the new
nation brought with them the heritage of the colonial system. This heritage
included administrative competence, which proved invaluable in running a
young Bangladesh and an expectation by the elite of benefits and power.
In mid-1988 the civil service was composed of twenty-eight separate
services. There were twenty grades, with promotion to higher grades based
on merit and seniority, dependent on annual confidential reports filed by the
individuals' supervisors. Recruitment to the civil service occurred through
open competition within a quota system.
Legal Framework for Recruitment to BCS
The Constitution of the Peoples Republic of Bangladesh has granted the
equal employment opportunities for the public at all level. The constitutional
provisions relating to the Recruitment are
Article 29(1):
Methods of Recruitment
The BCS is a broad based service with all its member cadres as class I
Gazetted officers. The PSC along with different ministries are liable to recruit
personnel in the BCS cadres. Basically, there are three types of recruitment
procedures to the different cadres of the BCS.
Need Assessment
Budget allocation for recruitment
Advertisement
Screening the application form
Preliminary Test
Written Test
Viva Voce
Medical Test
Review and revision of organ gram and equipment of the public offices
Periodical inception and review of staff position in ministries, divisions,
departments, attached and subordinate offices for optimum utilization
of manpower.
Compilation of data or statistics relating to civil employees for use by
the government for manpower planning.
The MOF is responsible for making necessary budget allotment for new posts
created. In BCS, the need actually assessed on the basis of two kinds of
posts-posts under Revenue Budget, standard set up of particular post or
position such as secretary, Additional secretary or Joint secretary and Posts
under Development Budget, manpower that are required to complete the
development projects.
Advertisement
After allocation of budget, the MOPA asks Public Service Commission (PSC) to
circulate through the newspaper. Then PSC gives advertisement through
After the collection of application form from the candidates, the information
and documents provided are checked and cross checked and the applications
are rejected that are incomplete and that have error.
Preliminary Test
The open competition for BCS examination for class 1 officer is based on the
following tests.
Preliminary Test
Written Test
Viva Voce
Medical Test
Among them the preliminary test is the first step towards the open
competition. Here, BPSC is responsible to conduct the preliminary test for the
selection of suitable person for the written test of class 1 officers with other
services examination.
Date
08/03/2010
14/08/2009
28/11/2008
Written Test
Those who will pass the preliminary test should take part in the written test.
According to Second Schedule of BCS Recruitment Rule 1981, BCS
examination consisted of 1,600 marks. But it was reduced to 900 marks in
1984; and again it was 7 increased to 1000 (Ali, 2007:61-62), which is still
going on. However the subjects and marks of BCS examination are shown in
Table below.
Mark
s
200
200
200
100
100
200
200
1200
Seri
al
No.
Name of
Examinati
on
No. of Vacancies
Preliminary Test
Written Test
28th
BCS
Viva
Voce
Recommenda
tion of
Commission
No. of
Recruitme
nt
attende
d
passe
d
attend
ed
pass
ed
1720
12094
6
1178
5
1048
3
588
1
578
3
2190
2082
29th
BCS
1581
12394
9
1353
6
1137
0
721
7
652
3
4062
1480
30th
BCS
2367
14739
5
9059
864
0
2367
5810
employees is that their jobs are unskilled and it is very difficult to measure
the merits of candidates for such jobs.
Type of Quota
Merit (outside District
quota)
Physically
handicapped/Mentally
retarded
District Quota(on the
basis of population)
Freedom fighters
Women
Tribal
Ansars/Village
Defense Members
Remaining(for the
general
candidates of the
district)
Total
10
30
10
05
30
15
05
10
10
30
100
100
The legal principle that exceptions (like quota) shall not exceed general
principle was dishonored by preserving 55 percent posts for various
quotas.
The constitution permits quota in favor of backward sections of the
citizens. The district quota system prescribed proportional
representation of regions in the public services. It has no necessary
relationship with backwardness of people as warranted by constitution.
The existing 55% of non-merit quota system in BCS violates the Article 29 of
our constitution which speaks only about under privileged group. But 30%
quota for freedom fighters or their offspring, 10% for district and 10% for
women are not included in under privileged group. The number of women in
BCS on merit basis is increasing rapidly. They are performing so well in the
competitive examinations. As a result, such kind of reservation is likely to be
an obstacle rather than a special facility for them. The 10% district quota has
been set considering the population volume of the districts. Candidates of
overcrowded districts get the privilege of the districts quota, while those of
less populated districts are deprived. The quota for freedom fighters is
disproportionately larger than their share in population, and this is why,
adequate candidates from this category are not available. As a result,
candidates whose performance is poorest in comparison with other quota
categories fill up the posts in the category of freedom fighters. The present
quota for tribal candidates are not adequate and these quota hindrances
their participation in BCS. As a result, they would not get jobs even their
performance is better than other quota candidates from the district.
Recruitment by Gender
Here we have the opportunity to look at the data on the women participation
in BCS through the mirror of BCS recruitment and posting of various cadres.
28th BCS
Division
No. of
qualified
candidates
No.
Succeeded in
Preliminary
Examination
No.
Succeeded in
Written
Examination
No.
Recommende
d
male
Dhaka
Rajshahi
Chittagong
Khulna
Barisal
Sylhet
Total
22,12
7
19.21
%
2287
8
19.87
%
1370
1
11.90
%
1341
2
11.65
%
5416
4.70
%
1905
1.65
%
7943
9
68.98
%
femal
e
11,91
7
10.35
%
9225
8.01%
male
2744
23.30
%
femal
e
832
7.06
male
1448
24.62
%
femal
e
459
7.81
%
male
493
22.51
%
Fema
le
267
12.19
%
2557
21.71
%
619
1149
5.26% 19.54
%
277
4.71
%
361
16.48
%
137
6.2%
6341
1475
5.51% 12.52
%
402
839
3.41% 14.27
%
230
3.91
%
313
14.29
%
120
5.48
%
5042
4.38
367
743
3.12% 12.64
%
155
2.64
%
211
9.63
%
73
3.33
%
2307
651
2.00% 5.53%
185
342
1.57% 5.82%
892
.77%
51
.43%
97
1.65%
114
1.94
%
28
.48%
55
2.51
%
18
.8%
2456
20.85
%
4618
78.52
%
1263
21.48
%
100
4.57
%
42
1.92
%
1520
69.41
%
1724
14.64
%
171
1.45%
35724 9322
31.02 79.15
%
%
670
30.59
%
27th BCS
Male
Female
No of qualified No passed
candidates
Preliminary
Examination
71.26%
82.18%
28.74%
17.82%
No passed
Written
Examination
82.49%
17.51%
No.
recommend
ed
74.62%
25.38%
Following two tables show that in both the BCS examination one fourth are
the female member appointed in Bangladesh civil service. It can be inferred
that the female participation or the nominated percentage of female in the
BCS examination have not increased significantly. Such data shows that
Problems
There is no up to date recruitment policy followed by the government. The
recruitment policy of 1982 is still followed by the government with some
modifications only.
The long time taken to recruit is another dimension of recruitment problem.
Furthermore, a large number of applicants appear at the examination that
makes it difficult to conduct the examination more effectively. Though all the
cadres are recruited at the same level, they do not have the same chances
for career mobility and job enrichment. Every government have the tendency
to make the BCS in favor of them which is seen through the corruption in
recruitment, selection and transfer process. The major problem regarding
recruitment is the problem of quota system. There is lack of transparency
and accountability in terms of the utilization of the quotas in different posts.
The quota system create the chance to corrupt in the recruitment system as
a result, the real suppressed groups are deprived from getting any type of
facilities. At present, there are no more freedom fighters of eligible age, after
40 years of independence. Now a days, the 30% quota has been allocated to
their children. This is only a Pandora box and makes things extremely difficult
for employees to administer. Moreover, such provision of quotas discourages
many brilliant candidates to join in the civil service as there is no more pride
to enter on merit. That increase inefficiency in the service delivery of the civil
services.
Recommendations
PSC is the concerned authority at entry level recruitment in BCS. So a
transparent and efficient PSC is important to make the recruitment system
more effective. BPSC should be unquestionably free from political influence,
works closely, openly and cooperatively with other stakeholders, at both
operational and strategic levels to maximize the human resource
development and management potential within civil service. Excessive
domination over PSC from MOPA makes it difficult to conduct the recruitment
system accurately. So the control of MOPA should be restricted. The
recruitment should be based on merit rather than quotas. The quota system
should be revised and a more practical percentage of quotas should be fixed
up.
References
The reliance on the above elements has its ups and downs. It is necessary to
trace the origins of such elements and the extent to which these changed
over time or have not changed at all.
The historical antecedents of evaluating performance of civil servants as a
means to determine their suitability for promotion dates back to the colonial
days .Initially, the principle followed was seniority. In 1833, the Charter Act
relating to the administration of India introduced some new principles, which
gave more weight to competence and performance than to merit (Misra,
1970). Under this act, the EICs civil service came under much stricter
disciplinary control of the Government of India.
On January 28, 1834, the Governor-General in Council passed an order that
laid down principles of promotion. This order tended to discard the age-old
principle of seniority being the only basis of promotion. The order
emphasized merit and made room for juniors to supersede the seniors. This
principle, per se , is supportive of meritocracy but must always be
transparently administered. If the evaluation of merit is not based on
objectivity and dispassion, any departure from the seniority principle can
result in great deal of mischief.
To operationalize the principle of determining merit or competence, it was
necessary to gather information on the competence, character and
qualifications of civil servants. The decision was, therefore, taken that every
controlling officer should publicly report on half yearly basis upon the
conduct, character and qualifications of their subordinates. The superior
officers would review the reports and submit the same to the government
with their opinion.
In case of failure to report on any misconduct, the superior officer was held
responsible for any effect of such misconduct. Initially, the report used to be
called character roll and it was not either confidential or secret. However, it
became Secret following a decision by the Governor-General in Council in
1835 (Misra, 1970). Later, it was classified s confidential and the reports
came to be known as ACR.
The method thus introduced became firmly embedded in the system of civil
service, management with some modifications from time to time. In course
of time, seniority and merit combined the two principles for promotion
prospects, although the Court of Directors of the EIC objected to the system
of confidential reporting in 1836.
Merit
Merit is determined on the basis of the ACR. ACR provides the overall
assessment of a civil servant. It gives specific opinion on the suitability or
otherwise of a civil servant for promotion to higher positions. ACR further
provides assessment with regard to a civil servants moral and intellectual
integrity. If the assessment is adverse, possibilities for promotion are badly
affected.
Test /Examination through BPSC (Assistant Secretary to Senior
Assistant Secretary)
Responsible body: Public Service Commission
Dealing Grade: Assistant Secretary to Senior Assistant Secretary
Promotion from junior scale to senior scale constitutes the primary stage for
movement upwards. Promotion to the senior scale is contingent on a
qualifying examination called
Number of Applicants
Number of Applicants
2246
2163
Date f Examination
17-02-08
02-03-08
1234
1234
1202
1109
1102
1068
826
615
908
Number of Applicants
Number of Applicants
1711
1648
Date f Examination
18-8-2008
23-8-2008
1534
1522
1522
639
793
526
Number of Applicants
Number of Applicants
1580
1502
Date f Examination
13-3-2009
22-3-2009
494
733
490
337
384
403
Number of Applicants
Number of Applicants
2859
2709
Date f Examination
28-8-2009
7-9-2009
1796
2003
1743
1432
1325
1397
Description
Number of Applicants
Number of Applicants
3355
3113
Date f Examination
26-2-10
8-3-10
2787
2949
2844
1602
1914
1591
1442
1195
1296
Number of Applicants
Number of Applicants
3416
3196
Date f Examination
17-9-10
24-9-10
2624
2818
2807
860
1306
1001
761
809
832
Chairman-Relevant secretary
Member- Joint Secretary of Finance Ministry and Joint Secretary of
public Administration and head of the department.
Superior Selection Board (SSB) & Council Committee
In 1972, this Board was formed. It was abolished after 1991 and revived
again during the second half of the nineties following a High Court verdict.
The SSB was earlier supplanted by what is known as the Council Committee
on Superior Appointment and Promotion consisting of Ministers. The
SSB/Council Committee would recommend cases for promotion to Grade
and above. The recommendation has to be finally approved by the Prime
Minister or the Head of Government. The system thus is highly centralized.
SSB now consists of the Cabinet Secretary as Chairmen. Members of the
Board are:
Law Secretary
Home Secretary and
Public Administration Secretary who is also the Secretary to the
committee
The Secretary of a Ministry has to propose promotions to eligible
officers in a prescribed form. He has to attend the meeting of the
Board in person to answer any questions raised by the members of the
Board.
In considering cases of promotion, SSB follows more or less the same
procedures as DPC: the scores in ACR, adverse remarks, Departmental
cases and corruption cases. SSB also considers cases for appointment
to Deputy and Joint Secretaries from other cadres or those to be
appointed on contract.
In respect of selection for appointments to the position of Deputy
Secretary from different cadres. SSB makes recommendations on the
basis of a quota reservation system. The quota reservation is shown in
the following table:
Positions
Length of
service as a
condition of
Eligibility
Deputy
Secretary
10 years
service with
5 years
service in the
Senior Scale
15 years
70
service with
5 years
service as
Deputy
Secretary
20 years
70
service in the
cadre with
Joint
Secretary
Additional
Secretary
Quota
Allocated for
BCS
(Administratio
n) in
Percentage
75
Quota
Allocated for
Other Cadres
(Percentage)
Rate in ACR
(Percentage)
25
80
30
85
30
85
minimum 3
years as Joint
secretary
Secretary
22 years
service in the
_____
_____
cadre with 5
years in
Secretariat
post and 2
years as
Additional
Secretary
Source: Public Administration Ministry Notification No EM/SA-4/21/94(Part2)/29, February 10, 1998
_____
Recommendations
Introduction of the effective civil service act without any delay.
Quota reservation in promotion system should be abolished.
Politicization in promotion should be stopped or introduction of
spoil system
Promotion examination up to Deputy Secretary under PSC should
be established
Merit should only be the criteria of promotion
Qualified candidates should be introduced in designing
appropriate mechanism to evaluate performance
There needs to be a self change in the attitude of the civil
servants towards promotion
Efficiency bar of promotion should be reformed
The SSB and Cabinet Committee should be clearly documented
and transparent
A new selection Board of promotion should be introduced
According to Gladden, An effective system of promotion thus has
to achieve 3 most important goals:
I. To select the best man for the higher position
II.
To satisfy those to whom it is applied that is fair and just.
III.
To achieve a creative influence on whole staff structure.
[Source: Gladden, Civil Service or bureaucracy]
Bibliography, References
Secretary
2009
2010
2011
29
18
13
Additional
Secretary
135
00
31
Joint
Secretary
254
163
05
Deputy
Secretary
279
307
09
Achievem
ent in
Percentag
e
70
Achiev
ed
manmonth
52.50
63.33
47.50
133.33
100.00
Formulate customer focused, gender balanced and environmentfriendly development policies, programs and strategies;
Asses personal leadership, behavioral strengths and weaknesses and
promote interpersonal relations in administration;
Use information communication technology (ICT); and
Sl.
NO
.
1.
2.
3.
4.
5.
6.
7.
Practical exercise;
Cade study;
Seminar;
Syndicate work;
Field visit etc.
Name of the Courses
Duration
Target
ed No.
of
partici
pant
Actual
No. of
partici
pant
Achi
eved
manmont
h
29
Achi
eve
men
t in
Perc
enta
ge
97
05/07/2009
to
17/09/2009
26/07/2009
to
08/10/2009
25/10/2009
to
07/01/2009
22/11/2009
to
04/02/2010
29/09/2009
to
12/11/2009
25
25
27
90
67.5
0
25
23
62.1
6
57.5
0
25
24
73
60.0
0
25
28
93.3
3
42.0
0
17/01/2010
to
02/03/2010
25
27
90
40.5
0
14/02/2010
to
03/03/2010
14/03/2010
to
27/04/2010
25
26
88
65.0
0
25
25
84
62.5
0
72.5
0
Total
200
209
84.6 467.
8
5
Concluding remark:
Although there are lots of problems prevailing in the civil service of
Bangladesh but nevertheless still we have potential in terms of improving
our human resource management which is fundamental for the effective
service delivery. Its high time government should look after the issues and
problems of public personnel management for the purpose of creating a
modern cutting edge bureaucracy. As because the overall development is
dependent on the proper functioning of the civil service and the
development of civil service is dependent on the personnel management,
this is needles to confer that particular focus on these issues discussed
above are paramount to be taken in notice with priority for ensuring a well
organized and properly functional civil service.