Escolar Documentos
Profissional Documentos
Cultura Documentos
Contact Information
C/o Kapil Singh E-mail: -
prem84mcse@gmail.com
S-74, Opposite Mother Diary
mcsepremgupta@gmail.com
Near of ‘D’ Park
Pandav Nagar, New Delhi-92
Voice on: - 09911108931
B.sc (Math) A+, N+, MCSE & CCNA (2.3 Years of Experience in IT (H/W & Networking)
As a Desktop & Server support Engineer
JOB OBJECTIVE
Looking forward to join an esteemed organization and work with a core Team to provide cost
Effective
and customer centric service using technical skills for the accomplishment of self As well as
organizational goals.
Now working in Minter graph Pvt Ltd as a Desktop & Remote Support Engineer in
NOC Team
From 4 Dec 2009 to Till Date
Worked in Techpark India Pvt Ltd as a Desktop Support & IBM Service Engineer in
NMG Team
From 5 July 2008 to 3 Dec 2009 Client site: - CSC sector -62
Noida
Worked in IACM as an H/W Support Engineer from 1 Jan 2008 to 4 July 2008
JOB RESPONSIBILITIES
Working on the Helpdesk & service desk of Mintergraph , Mindshare services & Telelogic
Configuring & Troubleshoot of E-mail Clients (MS-Outlook 2003, Outlook Express, & lotus
notes6.5.2.)
Installing and maintaining the local & N/W printer, Scanner & POS Printer
Troubleshoot problems All Desktop & Laptop Hardware and OS Configuring of Driver &
Devices.
Configuration New user PC & Profile, IP Address and LAN, WAN services maintaining.
Support to Remote Users Using Remote Desktop, Net meeting, Team View, showmypc &
Logmein
Backup / Transferring Data and Mail from old PC to New Pc Whenever Needed.
Installation of MS Office 2003 & 2007, Antivirus and user need Software.
Provide technical support for DNS, DHCP, Proxy, N/W & application related problems
H/W Assembling & troubleshooting of all kind of PC
Understanding of the OSI Reference Model,User Accounts, Workgroups & Domains.
Windows: - 98, XP prof., Server 2003, Exchange server 2003, MS-Outlook, Outlook
Express,
Lotus notes 6.5.2, Proxy Server, AD, DC, DNS, DHCP, VPN, WINS, RIS, IIS, and MS
Office.
PROFESSIONAL QUALIFICATION
ACADEMIC QUALIFICATIONS
PERSONAL DOSSIER
PERMANENT ADDRESS