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a.
b.
c.
d.
External environment
General environment
Task environment
Internal environment
In the task environment, organizations that function in the same industry and who provide similar
goods to the same type of customers are called:
2.
a.
b.
c.
d.
suppliers.
customers.
competitors.
producers.
When two or more companies combine to become a single company, this is called a(n):
a.
b.
c.
d.
conglomerate.
merger.
joint venture.
monopoly.
The set of key values, beliefs, and norms that are shared by employees of the organization are called
the organization's:
a.
b.
c.
d.
culture.
definition.
stories.
patterns of dress.
Which type of organizational culture supports a rational and orderly way of doing business?
.
a.
b.
c.
d.
External culture
IT culture
Consistency culture
Achievement culture
Division of work
Unity of command
Scalar chain
Unity of direction
The current employees of a company are part of what type of environment for
the organization?
a.
b.
c.
d.
External environment
General environment
Task environment
Internal environment
domestic management.
altruistic management.
comparative management.
international management.
Conventional
Preconventional
Guiding/encouraging
Postconventional
Which type of managerial goal is designed to be reasonable but require hardwork by the manager in order to accomplish this goal?
a.
b.
c.
d.
BHAG
Stretch goal
Easy goal
Ineffective goal
weaknesses.
strengths.
opportunities.
threats.
Diversification
Vertical integration
A cost leadership focus
Short-term focus
department.
coalition.
division.
directive.
The duty of an employee to perform a task that has been assigned to him by a
manager is called that employee's:
a.
b.
c.
d.
accountability.
prerogative.
mission.
responsibility.
What type of change is a CEO trying to make in the organization when she asks
all of her Vice-presidents to attend a four-day seminar on strategic planning
offered by the American Management Association?
a.
b.
c.
d.
People change
Culture change
Norming change
Storming change
When a top manager takes a junior manager "under her wing" and helps that
manager to learn how to deal with the political and business aspects of the
organization, this process is called:
a.
b.
c.
d.
performance appraisal.
mentoring.
an assessment center.
telecommuting.
job evaluation.
skill-based mentoring.
compensation.
competency-based pay.
The idea that highly-qualified female managers voluntarily leave the workforce
sometime in their careers is a US trend called a(n):
a.
b.
c.
d.
opt-out trend.
ethnocentric trend.
monoculture trend.
cultural audit trend.
attribution.
self-concept.
person-job fit.
emotional intelligence.
influence
co-op
c.
d.
dominate
consider
A leader who has the ability to inspire and motivate managers to work harder
than they normally would is called a(n) ________ leader.
a.
b.
c.
d.
dominating
charismatic
transformational
transactional
When a factory line worker finds that his job has been changed to include a
series of tasks that were not part of his job previously, this is an example of:
a.
b.
c.
d.
job enlargement.
job enrichment.
job characteristics.
task identity.
sender.
receiver.
decoder.
noise.
When members of a group are trying so hard to act as a "cohesive team" that
they do not express their opinion when it contradicts the shared opinion of the
team, this is called:
a.
b.
c.
d.
barnstorming.
groupthink.
brainstorming.
norming.
Storming
Norming
Adjourning
Forming
An objective such as: "Our company will increase its market share in soft drinks
next year by two points" is called a(n):
a.
b.
c.
d.
unachieveable goal.
hopeful outcome.
non-specific goal.
standard of performance.
JIT.
IT.
PERT.
MBO.