RFP - Ambulance

CITY OF BELLEVUE
REQUEST FOR PROPOSAL

RFP #06-122
Basic Life Support Ambulance Transport Services
Release Date:
Due Date and Time:
November 9, 2006
November 28, 2006, 4:00 p.m.
REQUEST FOR PROPOSAL

Notice is hereby given that proposals will be received by the City of Bellevue, Washington for:
RFP #06-122
by filing with the Service First Desk, 450 110th Avenue NE, Bellevue, Washington, 98004 until:
Date:
November 28, 2006
Time:
4:00 p.m.
Proposals submitted after the due date or time will not be considered. Contractors accept all risk of late
delivery of mailed proposals regardless of fault.
A detailed Request for Proposal (RFP) document, including general information, terms and conditions,
requested services, and the proposal evaluation process is available from the Citys Contracting Services
Office located at the above address or by calling (425) 452-7876. The RFP is also available on the Citys
website at www.cityofbellevue.org under Find, Bid Information and RFP Opportunities.
The City of Bellevue reserves the right to reject any and all submittals and to waive irregularities and
informalities in the submittal and evaluation process. This RFP does not obligate the City to pay any
costs incurred by respondents in the preparation and submission of a proposal. Furthermore, the RFP
does not obligate the City to accept or contract for any expressed or implied services.
The City is committed to a program of equal employment opportunity regardless of race, color, creed, sex,
age, nationality, disability, or sexual orientation. The successful Contractor must comply with the City of
Bellevues equal opportunity requirements.
Dated this 6th day of November, 2006
Jamie Robinson
Contracting Services Supervisor
Published:
King County Journal November 9 & 16, 2006
TABLE OF CONTENTS
Page
Section 1. General Information ................................................................................................................. 5
1.01 Introduction ............................................................................................................................... 5
1.02 Purpose of RFP ........................................................................................................................ 5
1.03 Background ............................................................................................................................... 5
1.04 Definitions ................................................................................................................................. 6
1.05 RFP Coordinator/Communications ........................................................................................... 7
1.06 Preliminary Schedule ................................................................................................................ 7
1.07 Response Format ..................................................................................................................... 7
1.08 Completeness of Proposal ........................................................................................................ 7
1.09 Proposal Response Date and Location .................................................................................... 7
1.10 Required Number of Proposals................................................................................................. 8
1.11 Pre-Submittal Meeting .............................................................................................................. 8
1.12 Contractors Cost to Develop Proposals ................................................................................... 8
Section 2. Terms and Conditions .............................................................................................................. 9
2.01 Questions Regarding the RFP .................................................................................................. 9
2.02 RFP Amendments ..................................................................................................................... 9
2.03 Withdrawal of Proposal ............................................................................................................. 9
2.04 Rejection of Proposals .............................................................................................................. 9
2.05 Proposal Modification and Clarifications ................................................................................... 9
2.06 Proposal Validity Period ............................................................................................................ 9
2.07 Proposal Signatures.................................................................................................................. 9
2.08 Contract Negotiation ................................................................................................................. 9
2.09 Public Records .......................................................................................................................... 9
2.10 Business Registration and Taxation ....................................................................................... 10
2.11 Non Endorsement ................................................................................................................... 10
2.12 Non-Collusion Certificate ........................................................................................................ 10
2.13 Insurance Requirements ......................................................................................................... 10
2.14 Asbestos or Hazardous Materials Abatement Work ............................................................... 10
2.15 Equal Opportunity Requirements ............................................................................................ 10
2.16 Other Compliance Requirements ........................................................................................... 10
2.17 Ownership of Documents........................................................................................................ 10
2.18 Confidentiality of Information .............................................................................................. 11
2.19 Hold Harmless ........................................................................................................................ 11
2.20 Cooperative Purchasing.......................................................................................................... 11
Section 3. Requested Services ............................................................................................................... 12
3.01 Duration of Services................................................................................................................ 12
3.02 Contractor Information ............................................................................................................ 12
3.03 Performance Expectations ...................................................................................................... 12
3.04 Detailed Cost Proposal ........................................................................................................... 12
3.05 Performance Standards .......................................................................................................... 13
Section 4. Proposal Evaluation ............................................................................................................... 27
4.01 Evaluation Procedures ........................................................................................................... 27
4.02 Scoring and Evaluation Factors .............................................................................................. 27
4.03 Contractor Presentation, Committee Interviews, and/or Site Visits ........................................ 27
4.04 Final Selection ........................................................................................................................ 28
4.05 Contract Award and Execution ............................................................................................... 28
FORM #1 PROPOSAL FORM .............................................................................................................. 29
FORM #2 COMPANY INFORMATION ................................................................................................. 31
FORM #3 CLIENT REFERENCES ....................................................................................................... 33

FORM #4 NON-COLLUSION CERTIFICATE ........................................................................................ 34
EQUAL OPPORTUNITY REQUIREMENTS ........................................................................................... 35
FORM #5 AFFIDAVIT OF EQUAL OPPORTUNITY COMPLIANCE..................................................... 37
ATTACHMENT A SERVICE AREA MAP .............................................................................................. 38
ATTACHMENT B INSURANCE REQUIREMENTS ........................................................................... 39
SPECIAL RIDER .......................................................................................................................... 40
Section 1. General Information

1.01
Introduction
Bellevue is located three miles east of Seattle, between Lake Washington and Lake Sammamish, and
about ten miles west of the foothills of the Cascade Mountains. The Citys resident population of 117,000
and daily workforce of about 130,000 make it Washingtons fifth-largest city. Bellevue is a prosperous,
increasingly diverse city that has evolved from a bedroom community into the economic and cultural hub
of the Seattle areas eastside. The City has developed its downtown core into a major business and retail
center while maintaining the safe, comfortable family neighborhoods for which it has long been popular.
1.02
Purpose of RFP
The Bellevue Fire Department is requesting proposals from private ambulance companies to become the
single contract provider of BLS transport services, working under the direct supervision of the Fire
Department and within the Bellevue Fire Departments entire service area.
In submitting this solicitation to the private ambulance community, the Department hopes to: a) maximize
the availability of all of its available Fire Department resources, b) ensure uniform and consistent
availability of BLS transport resources, c) ensure uniform and consistent ambulance response times to all
portions of the service area at all times of the day, d) ensure private ambulance availability during times of
disaster, and e) ensure consistent ambulance rates for all citizens within the area served by the Bellevue
Fire Department.
The term of any Agreement resulting from this solicitation shall be three (3) years. The Department does
not guarantee a volume of business. Actual volume will depend upon demand for service and the
successful Contractors performance.
1.03
Background
The Bellevue Fire Department coverage area emcompasses nearly 40 square miles and has a population
of approximately 137,000. The organization provides a variety of life-safety services to City residents, as
well as those who live in several other surrounding communities including Beaux Arts, Clyde Hill, Hunts
Point, King County Fire District #14, Medina, Newcastle, and Yarrow Point.
Today, the Bellevue Fire Department consists of 200 firefighters and 20 staff. The full time firefighters work
24-hour shifts out of nine fire stations located in Bellevue. The Fire Department has a minimum of forty five
(45) firefighters, paramedics and officers on-duty during each 24-hour period.
The Fire Departments nine fire stations are staffed with a company officer (Captain or Lieutenant) and a
minimum of two firefighters. They will cross-staff the apparatus consisting mostly of an engine and aid car.
Two fire stations have a Light Force (tandem ladder truck and pumper) and several stations have
specialized equipment that is staffed on an as-needed basis. A Battalion Chief supervises each shift.
In addition to fire suppression, members of the Bellevue Fire Department are responsible for EMS
response, hazardous material mitigation, technical rescue response, disaster services, advanced life
support services, and fire prevention activities.
The Department will respond to approximately 17,000 calls in 2006 and of those calls approximately 70%
(12,000) will be for EMS.
In addition to their first-response duties for EMS and fire incidents, Bellevue Fire Department aid units have
also been providers of BLS transport services within the Bellevue Fire Departments service area for nearly
40 years. As part of a plan to keep existing Fire Department resources available for initial and subsequent
emergency response, the Department will augment current patient transport capabilities by utilizing private
BLS patient transport services, allowing the Department resources to be available to meet increasing
requests for emergency response.
1.04
Definitions
For purposes of clarity and consistency, the following words shall have the described meanings in this
RFP unless the context clearly requires a different meaning.
Ambulance Unit means the vehicle and personnel provided by the Contractor responding to a request for
BLS service.
At Scene Time means the point in time when the ambulance unit reports it is physically stopped at the
correct incident location. In situations where the ambulance unit has been directed to respond to a
location other than the scene, e.g., staging areas for hazardous materials/violent crime incidents, or non
secured scenes, at scene time shall be the point in time the ambulance unit reports it has arrived at the
designated staging location. In instances when an ambulance unit fails to report when it has arrived at
scene, at scene time shall mean the point in time of the first communication or status transmission from
the scene by that ambulance unit.
Basic Life Support (BLS) means non-invasive emergency medical treatment services as defined in RCW
18-73 and WAC 246-976.
City means the applicable City requesting the services.
Agreement means the contract to be entered into for services between the City of Bellevue and the
Contractor who submits the proposal accepted by the City.
Contract Administrator shall mean the City of Bellevue Fire Chief or designee.
Contractor means any person, corporation, or other legal entity that operates an ambulance for hire and
in compliance with Federal, State, County, and Department rules and regulations.
Emergency Incident Code Red Response means for the purposes of the Agreement, a BLS level of
service with lights and sirens in which the Contractor begins as quickly as possible to take the steps
necessary to respond to the request from the Bellevue Fire Department.
Fire Department or Department means Bellevue Fire Department.
Fire Official means the Fire Chief or the Fire Chief's designee.
Incident Commander means the Fire Department person in charge of the emergency response at an
incident.
Liquated Damages means the amount of money specified in the Agreement to be awarded to the City of
Bellevue Fire Department in the event the Agreement is violated. Liquidated damages shall apply to
response time standards in the amount to be provided within the provisions and terms of the Agreement
and shall not be considered punitive.
Non-Emergency Code Yellow Response means for the purposes of the Agreement, a BLS level of
service without lights and sirens in which the Contractor begins as quickly as possible to take the steps
necessary to respond to the request from the Bellevue Fire Department.
Performance Standards are those standards as required in Subsection 3.05 of this RFP.
Region means the geographical boundaries of the Bellevue Fire Departments service area, King County,
Washington.
Request Received means the point in time when the incident address is confirmed by the Contractors
dispatcher or when the incident information enters the waiting incidents queue of the Contractors
dispatch system.
Response Time means the time interval from when the Contractors dispatcher receives a
request for service to the time an ambulance unit arrives at the scene of the incident.
RFP means this Request for Proposal.
1.05
RFP Coordinator/Communications
Upon release of this RFP, all Contractor communications should be made in writing and directed to the
RFP Coordinator listed below. Unauthorized contact with other City or Department employees regarding
this RFP may result in disqualification.
Name:
Address:
Telephone:
E-mail:
B.C. Mike Remington

Bellevue Fire Department
450 110th Avenue NE
Bellevue, WA 98004
(425) 452-6982
mremington@bellevuewa.gov
1.06
Preliminary Schedule
These dates are estimates and are subject to change by the City.
Event
RFP Release
Pre-Submittal Meeting
Proposal Responses Due
Proposal Evaluation Complete
Announce Apparently Successful Contractor
Contract Negotiations Complete
City Council Approval of Contract
New Contract in Place
Date
November 9, 2006
November 20, 2006
November 28, 2006
December 6, 2006
December 8, 2006
December 15, 2006
January 2, 2007
January 3, 2007
1.07
Response Format
Proposals should be prepared simply, providing a straightforward, concise delineation of the approach
and capabilities necessary to satisfy the requirements of the RFP. Technical literature and elaborate
promotional materials, if any, must be submitted separately. Emphasis in the proposals should be on
completeness, clarity of content, and adherence to the presentation structure required by the RFP.
Contractor proposals must be submitted in the format specified below. Contractors that deviate from this
format may be deemed non-responsive.
1.08
Completeness of Proposal
The Contractor must submit a completed FORM #1 PROPOSAL FORM signed by a Contractor
representative authorized to bind the proposing firm contractually. The Contractor must identify on the
form any exceptions the Contractor takes to the Citys RFP, or declare there are no exceptions taken.
The Contractor shall also complete and sign where indicated FORM #2 COMPANY INFORMATION,
FORM #3 CLIENT REFERENCES, FORM #4 NON-COLLUSION CERTIFICATE, FORM #5 AFFIDAVIT
OF EQUAL OPPORTUNITY COMPLIANCE, and all other documentation as outlined in the Request for
Proposal.
1.09
Proposal Response Date and Location
Proposals must be submitted to the City of Bellevues SERVICE FIRST DESK no later than 4:00 p.m.
November 28, 2006. The official clock for submission of proposal responses is located at the SERVICE
FIRST DESK (address listed below). All proposals and accompanying documentation will become the
property of the City and will not be returned. Contractors accept all risk of late delivery of mailed
proposals regardless of fault.
Office Location
Bellevue City Hall
First Floor, SERVICE FIRST DESK
450 110TH Avenue NE
Bellevue, WA 98004
Mailing Address
City of Bellevue
Finance Department/Contracting Services
P0 Box 90012
Bellevue, WA 98009-9012
Phone: (425) 452-7876
1.10
Required Number of Proposals
Six (6) originals of the Contractors proposal must be received by the date and time listed in Subsection
1.09. Proposals shall be submitted in a sealed envelope and must be clearly marked:
RFP #06-122
No facsimile or e-mailed proposals will be accepted.
1.11
Pre-Submittal Meeting
A pre-submittal meeting will be held on Monday, November 20, 2006 from 9:00 to 11:00 a.m. in
conference room 1E-120 of Bellevue City Hall, 450 110th Avenue NE, Bellevue. WA. Oral questions
and/or clarifications will be answered at this time.
1.12
Contractors Cost to Develop Proposals
Costs for developing proposals in response to the RFP are entirely the obligation of the Contractor and
shall not be chargeable in any manner to the City.
Section 2. Terms and Conditions

2.01
Questions Regarding the RFP
Requests for interpretation/clarification of the RFP document must be made in writing and submitted to
the RFP Coordinator. All oral communications will be considered unofficial and non-binding on the City.
2.02
RFP Amendments
The City reserves the right to request any respondent to clarify its proposal or to supply any additional
material deemed necessary to assist in the evaluation of the proposal.
The City reserves the right to change the RFP schedule or issue amendments to the RFP at any time.
The City also reserves the right to cancel or reissue the RFP. All such addenda will become part of the
RFP. It is the Contractors responsibility to check the Citys website for issuance of any amendments prior
to submitting a proposal response.
2.03
Withdrawal of Proposal
Provided notification is received in writing, proposals may be withdrawn at any time prior to the
proposal response date and time specified in Subsection 1.09. Proposals cannot be changed or
withdrawn after the time designated for receipt.
2.04
Rejection of Proposals
The City reserves the right to reject any or all proposals, to waive any minor informalities or irregularities
contained in any proposal, and to accept any proposal deemed to be in the best interest of the City.
2.05
Proposal Modification and Clarifications
Modification of a proposal already received will be considered only if the request is received prior to the
proposal response deadline. All modifications must be made in writing, and executed and submitted in the
same form and manner as the original proposal.
2.06
Proposal Validity Period
Submission of a proposal will signify the Contractors agreement that its proposal and the content thereof
are valid for 180 days following the proposal response deadline unless otherwise agreed to in writing by
both parties. The proposal will become part of the Agreement negotiated between the City and the
successful Contractor.
2.07
1)
2)
3)
4)
5)
Proposal Signatures
An authorized representative must sign proposals, with the Contractor's address and telephone
information provided. Unsigned proposals will not be considered.
If the proposal is made by an individual, the name, mailing address, and signature of the individual
must be shown.
If the proposal is made by a firm or partnership, the name and mailing address of the firm or
partnership and the signature of at least one of the general partners must be shown.
If the proposal is made by a corporation, the name and mailing address of the corporation and the
signature and title of the person who signs on behalf of the corporation must be shown.
The City reserves the right to request documentation showing the authority of the individual signing the
proposal to execute contracts on behalf of anyone, or any corporation, other than himself/herself.
Refusal to provide such information upon request may cause the Contractors proposal to be rejected
as non-responsive.
2.08 Contract Negotiation

City representatives may review in detail all aspects of the requirements and the submittal as part of the
contract negotiation process prior to any formal authorization of a contract by the City.
2.09
Public Records
Under Washington state law, the documents (including but not limited to written, printed, graphic, electronic,
photographic or voice mail materials and/or transcriptions, recordings or reproductions thereof) submitted in
response to this RFP (the documents) become a public record upon submission to the City, subject to
mandatory disclosure upon request by any person, unless the documents are exempted from public disclosure
by a specific provision of law. If the City receives a request for inspection or copying of any such documents it
will promptly notify the person submitting the documents to the City (by U.S. mail and by fax if the person has
provided a fax number) and upon the written request of such person, received by the City within five (5) days
of the mailing of such notice, will postpone disclosure of the documents for a reasonable period of time as
permitted by law to enable such person to seek a court order prohibiting or conditioning the release of the
documents. The City assumes no contractual obligation to enforce any exemption.
2.10
Business Registration and Taxation
The Contractor awarded the Contract will be subject to City of Bellevue Business Registration and Business
Taxation as presented in Chapter 4.20 and 4.08 of the Bellevue City Code. Questions about the Citys
Business and Occupation (B&O) Tax should be directed to the Citys Tax Office at (425) 452-6851.
2.11
Non Endorsement
As a result of the selection of a Contractor to supply products and/or services to the City, Contractor agrees to
make no reference to the City in any literature, promotional materials, brochures, sales presentations or the
like without the express written consent of the City.
2.12
Non-Collusion Certificate
Proposals submitted in response to this RFP shall include the Non-Collusion Certificate.
2.13
Insurance Requirements
The City will require the selected Contractor to comply with the insurance requirements as listed in
ATTACHMENT B and SPECIAL RIDER. Questions regarding insurance requirements can be discussed
with the City's Risk Management Office, (425) 452-2011. If your companys insurance coverage does not
meet the minimum levels required by ATTACHMENT B and the SPECIAL RIDER, please so state your
exception to this requirement at 4. Exceptions on the FORM #1 PROPOSAL FORM.
2.14
Asbestos or Hazardous Materials Abatement Work
If Asbestos abatement or hazardous materials work is performed, Contractor shall review the scope of work
with the Citys Risk Manager and provide insurance coverage limits appropriate for the scope of work. No
asbestos abatement work will be performed until coverage is approved by the Citys Risk Manager. NOTE:
No asbestos or hazardous material work is anticipated under any Agreement resulting from this RFP.
2.15
Equal Opportunity Requirements
The City is an equal opportunity employer and requires all Contractors to comply with policies and regulations
concerning equal opportunity.
The Contractor, in the performance of the Contract, agrees not to discriminate in its employment because of
an employees or applicants race, religion, national origin, ancestry, sex, age, physical handicap, or sexual
orientation.
2.16
Other Compliance Requirements
In addition to the nondiscrimination and affirmative action compliance requirements previously listed, the
Contractor awarded a Contract shall comply with federal, state and local laws, statutes, and ordinances
relative to the execution of the work. This requirement includes, but is not limited to, protection of public and
employee safety and health; environmental protection; waste reduction and recycling; the protection of natural
resources; permits; fees; taxes; and similar subjects.
2.17
Ownership of Documents
Any reports, studies, conclusions, and summaries prepared by the Contractor shall become the property
of the City.
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2.18
Confidentiality of Information
All information and data furnished to the Contractor by the City, and all other documents to which the
Contractors employees have access during the term of the Contract, shall be treated as confidential to the
City. Any oral or written disclosure to unauthorized individuals is prohibited.
2.18
Hold Harmless
The Contractor shall hold harmless, defend, and indemnify the City and the Citys officers, agents, and
employees against any liability that may be imposed upon them by reason of the Contractors failure to
provide workers compensation coverage or liability coverage.
2.19
Cooperative Purchasing
RCW 39.34 allows cooperative purchasing between public agencies (political subdivisions) in the State of
Washington. Public agencies that file an Interlocal Joint Purchasing Agreement with the City of Bellevue
may also wish to procure the goods and/or services herein offered by the selected Contractor. The
selected Contractor shall have the option of extending its offer to the City of Bellevue to other agencies
for the same cost, terms and conditions.
The City of Bellevue does not accept any responsibility for agreements, contracts or purchase orders
issued by other public agencies to the Contractor. Each public agency accepts responsibility for
compliance with any additional or varying laws and regulations governing purchase by or on behalf of the
public agency. The City of Bellevue accepts no responsibility for the performance of the Contractor in
providing goods and/or services to other public agencies nor any responsibility for the payment price to
the Contractor for other public agency purchases.
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Section 3. Requested Services

3.01
Duration of Services
The total duration of any Agreement resulting from this RFP, including any renewals or extensions, shall
not exceed three (3) years.
3.02
Contractor Information
The forms referenced below must be submitted with the Contractors proposal. Do not leave any space
blank. Areas that do not apply to Contractors proposal should be marked N/A.
FORM #1 PROPOSAL FORM Complete and sign per instructions.
FORM #2 COMPANY INFORMATION Complete per instructions
FORM #3 CLIENT REFERENCES - Complete table
FORM #4 NON-COLLUSION CERTIFICATE Complete and submit notarized certificate
FORM #5 AFFIDAVIT OF EQUAL OPPORTUNITY COMPLIANCE Complete per instructions
3.03
Performance Expectations
If the Contractor has had a contract terminated for default during the past five years, all such incidents
must be described. Termination for default is defined as a notice to stop performance due to the
Contractors non-performance or poor performance, and was either (a) not litigated; or (b) litigated and
such litigation determined the Contractor to be in default.
Submit full details of all terminations for default experienced by the Contractor during the past five years;
including the other partys name, address, and telephone number. Present the Contractors position on
the incident. The City will evaluate the facts and may, at its sole discretion, reject the Contractors
proposal if the facts discovered indicate completion of a Contract resulting from this RFP may be
jeopardized by selection of the Contractor.
If the Contractor has experienced no such termination for default in the past five years, so declare.
If the Contractor has had a contract terminated for convenience, non-performance, non-allocation of
funds or any other reason, which termination occurred before completion of the contract, during the past
five years, describe fully all such terminations, including the name, address and telephone number of the
other contracting party.
A Contractor response that indicates the requested information will only be provided if and when the
Contractor is selected as the apparently successful Contractor is not acceptable. Restricting the
Contractors response to include only legal actions resulting from terminations for default is also not
acceptable.
3.04
Detailed Cost Proposal
The Contractors proposal shall include direct and indirect costs to complete all tasks identified in
Subsection 3.05 Performance Standards. A cost breakdown shall be provided on FORM #1 PROPOSAL
FORM and should identify:
BLS Non Emergency Transport

Mileage Rate for BLS Non Emergency Transport
BLS Emergency Transport
Mileage Rate for BLS Emergency Transport
Maximum Annual Escalation Rate
Other Charges (if any)
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3.05
Performance Standards
3.05.1 Scope of Work

The contractor agrees the Fire Department is the sole and exclusive provider of initial BLS services within
the Departments service area and encompasses all calls generated by the 911 system.
The Contractor may do other work within the Departments service area (e.g., scheduled transports,
nonambulance medical transportation, special event standby coverage, HMO/government contract work,
etc.); provided, the outside work does not negatively affect the Contractor's peak load capacity, disaster
readiness, and overall efficiency, and does not detract from the Contractor's primary service
responsibilities to the Department.
3.05.2 Business and State of Washington EMS License
The Department will require the selected Contractor obtain a current business license to operate as a
business within the State of Washington as now enacted or hereafter amended for the duration of the
Agreement. Individual cities within the Bellevue Fire Department service area may require individual
business licenses in order to comply with local rules and ordinances. The selected Contractor shall obtain
and maintain the applicable business licenses and meet all conditions of applicable local or county code
throughout the duration of the Agreement. The Contractor shall also have and maintain a State of
Washington issued Ambulance Transportation License meeting or exceeding all statutory requirements in
compliance with the EMS License.
A copy of all licensing documents shall be submitted to the Bellevue Fire Department annually or as the
updated document is received.
3.05.3 Standard of Care
The Contractor shall continuously meet or exceed the patient care performance standards as provided by
State law and the most current King County Patient Care Guidelines for Basic Life Support. Additionally,
the Contractor shall have its own Medical Director to ensure compliance with the County Patient Care
Guidelines. In the event there are conflicts among these standards, the controlling standard shall be State
law, then the King County Patient Care Guidelines, and then the Contractors Medical Director.
3.05.4 First Responder
The Contractor agrees it is the responsibility of the Bellevue Fire Department to provide rapid initial BLS
response to all requests for medical assistance. Advanced Life Support (ALS) response is the
responsibility of the Bellevue Fire Department or other ALS providers within the King County Medic One
System. Advanced Life Support Transport shall be available upon request of the Department for general
transport purposes and as a primary responder in disaster or other large events requiring support from
the Contractor. Except when authorized by the Department, the Contractor shall not provide rapid initial
BLS or ALS response to medical emergencies within the Bellevue Fire Department service area.
When the Contractor arrives at an incident scene in response to Bellevue Fire Departments request, the
Contractors personnel shall report to the Incident Commander, or his/her designee, in charge of the
emergency who shall, when appropriate, designate the mode of transportation and the hospital to be
utilized. Patients in life-threatening, potentially life-threatening, or non-life-threatening conditions shall be
transported to area hospitals as directed by the Bellevue Fire Department.
In the event the Contractor receives a direct request for emergency medical assistance, the Contractor
shall immediately notify the Eastside 911 Communications Center so that a Fire Department first
response can be initiated.
In the event a non-life-threatening emergency being handled by the Contractor becomes an emergency
requiring Advanced Life Support care , the Contractor shall immediately notify the Eastside 911
Communications Center so an Advanced Life Support emergency response can be initiated.
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3.05.5
Special Request from the Department
Bariactic Patients. At times, the Fire Department will request a Bariactric Transport unit from the
Contractor. During this event, the Response Time requirement in Subsection 3.05.12 will be waived.
Hazardous Materials Response and Transportation. The Department may, at times, require a patient
or Fire Department employee be transported after contamination by a hazardous material or bio-hazard to
an appropriate medical facility. Under these conditions, it is imperative the Contractor have a mechanism
in place during and after transport to protect the attending Contractor employees and adequate resources
to decontaminate the transport unit prior to placing that unit available for continued use.
3.05.6 Patient Care Performance Standards Monitoring
The Contractor shall ensure its personnel complete documents related to responses and patient care,
including, but not limited to, Pre-Hospital Care Reports (PCRs), Against Medical Advice Summary Audits
(AMA), and ambulance response failure/unusual occurrence forms. Such documents shall be made
available to the Department upon request. The Contractor shall provide to the Bellevue Fire Department
th
by the 10 day of each calendar month a report summarizing its patient care performance during the
preceding month. Monthly, during the first three months of operation, and quarterly thereafter, the
Contractor and the Bellevue Fire Department shall meet to discuss matters of concern and to review
adherence to patient care performance standards and transport protocols. The purpose of these
meetings will be to maintain open and proactive communications, resolve problems, and to provide an
arena to confer about patient care performance on the part of the Contractor or Bellevue Fire Department.
3.05.7 Refusal of Transport
The Contractor shall not refuse to transport any person, when such person is determined by the Bellevue
Fire Department Incident Commander to fall under the category of having a life-threatening, potentially
life-threatening, other medical emergency, medical urgency, or a medical condition requiring
transportation. Charges for services shall be made only to a patient actually transported by Contractor.
Under no circumstances shall the Department have any liability whatsoever for the Contractors
transportation of the patient, or cost incurred by the Contractor whether or not they transport.
3.05.8 Transport Protocol
The Contractor shall transport a patient to a medical facility or hospital as directed by Bellevue Fire
Department personnel or to a hospital of the patient's choice. If a specific hospital is designated by
Hospital Control in a multiple casualty incident or by a paramedic or higher medical authority at the scene
of the emergency, the Contractor shall transport the patient to that facility. All patients in life-threatening,
potentially life-threatening, or other serious medical emergencies may be transported to area hospitals by
Bellevue Fire Department aid units, medic units, or ambulances as determined by the Bellevue Fire
Department Incident Commander.
3.05.9 Traffic Control Devices
The Contractor shall not install or operate any device or means on its units that can be utilized to control
traffic signaling devices, including, but not limited, to Opticoms and other similar traffic controlling devices.
3.05.10 Contractor Vehicle Maintenance Records Inspection, Personnel Training Records
Bellevue Fire Department shall, on an annual basis or as often as may reasonably be deemed
necessary, inspect the vehicle maintenance and personnel training records of the Contractor for
compliance, correction of deficiencies and to ensure compliance under the Agreement and in accordance
to Subsections 3.05.19 and 3.05.24.
3.05.11 Response Time Performance
Standards. Every calendar month, the Contractor shall meet or exceed the following standards within
the Bellevue Fire Department service area. Response times shall be measured in minutes and seconds,
and shall be timed-stamped by the Contractors computer aided dispatch (CAD) system.
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In the event the selected contractor cannot respond to a request for service, the Bellevue Fire
Department reserves the right to contact another ambulance company to provide the service.
Emergency Incident Code Red Response Performance Standard The Contractor shall
respond to ninety percent (90%) of all Emergency Incident Code Red requests within 14
minutes 59 seconds. The maximum response time is 19 minutes 59 seconds on any Code Red
request. All Emergency Code Red responses shall be made with lights and sirens in operation.
Non-Emergency Incident Code Yellow Response Performance Standard The Contractor

shall respond to ninety percent (90%) of all Non-Emergency Code Yellow requests within 19
minutes 59 seconds. The maximum response time is 24 minutes 59 seconds on any NonEmergency Code Yellow request. All Non-Emergency Code Yellow responses shall be made
without lights or sirens in operations.
Response Records Inspection. The Bellevue Fire Department shall have the right to request a copy of
any response records required to be maintained by the Contractor with a two (2) business day notification
to the Contractor.
3.05.12 Performance Incentive
During a calendar month and in the event the Contractor meets or exceeds a ninety-five percent (95%)
response rate for emergency and non-emergency responses in its primary coverage area, the Bellevue
Fire Department shall waive liquidated damages described in Subsection 3.05.28.1 for that month,
provided that during that month the Bellevue Fire Department has not performed BLS transport due to the
Contractor exceeding the maximum response time, failing to respond, failing to properly staff or equip
unit, failing to report on-scene, or for mechanical failure.
3.05.13 Exemption to Response Time Performance Standards
Exemptions. The Contractor may apply for, and the Bellevue Fire Department may grant, exemptions to
response time performance standards in situations beyond the Contractor's control that cause
unavoidable delays or no response. The Department shall examine each request for exemption and shall
take into consideration traffic, street blockages, severe weather, and other influencing factors. If the
Bellevue Fire Department determines the circumstances so warrant, the Fire Department shall grant an
exemption of the response from the performance standards. To be eligible for such an exemption, the
Contractor shall apply for the exemption with supporting documentation no later than the month following
the month of the occurrence. The following subsections describe situations where the Department may
grant an exemption.
Multiple Unit Response. In the event two (2) or more ambulance units are simultaneously
committed to one (1) incident, the first arriving ambulance unit shall be held to the response time
standard. The Department may grant an exemption for each ambulance unit starting with the
second unit provided the additional units arrive at the scene within 15 minutes. In the event that
two (2) units are independently committed to two (2) independent incidents, both units shall be
held to the response time standard.
Concurrent Responses. In the event three (3) or more ambulance units are simultaneously
committed to one (1) incident, and one (1) or more additional units are concurrently responding to
at least one (1) other separate incident, the Bellevue Fire Department may grant an exemption for
each unit starting with the third unit provided the additional units arrive at the scene within 20
minutes.
Declared Disaster. In the event an emergency is declared, as defined by RCW 43.06, the
Bellevue Fire Department may grant an exemption for all ambulance units during the declared
emergency.
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Canceled Request. In the event a request is canceled prior to or at the ambulance units arrival
on scene for reasons other than exceeding the maximum response time standard, the Bellevue
Fire Department may grant an exemption.
Response Location Errors. In the event the Eastside Communications Center provides an
inaccurate address, or if the location does not exist, the Bellevue Fire Department may grant a
response time exemption, except if the incorrect response is the result of an error made by
Contractor's personnel, in that event the Bellevue Fire Department shall not grant an exemption.
Response Location Change. In the event the Bellevue Fire Department changes the incident
location and the change delays the ambulance units response time because the unit must
reroute farther than one (1) block to respond to the call, the Bellevue Fire Department may grant
an exemption.
Response Delayed by Accident. In the event the ambulance unit is involved in an accident and
cannot continue to respond to the call, the Bellevue Fire Department may grant an exemption.
Response Requested to Area Outside Primary Coverage Area. In the event the Department
requests the Contractor respond to an area outside of its primary coverage area, the Bellevue
Fire Department may grant an exemption to the Emergency Response Performance Standard on
the condition that the Contractor uses diligence to respond to the scene within a reasonable time.
Response Time Performance Monitoring. The Contractor shall provide a report to the Bellevue Fire
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Department by the 10 day of each calendar month detailing its response time performance for the
service area designated in ATTACHMENT A SERVICE AREA MAP, during the preceding month and any
applications for exemptions. The Contractor shall document each instance wherein a response resulted
in a response time in excess of the response performance standard, and shall detail the reason for such
delayed response time. Contractor shall take all steps necessary to eliminate causes of poor response
time performance and upon request shall provide the Department with a summary of such corrective
actions.
3.05.14 Inquiries and Complaints
The Contractor shall provide prompt written responses and follow-up to inquiries and complaints. Such
responses shall be subject to the limitations imposed by patient confidentiality restrictions. The
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Contractor shall provide to the Bellevue Fire Department by the 10 day of each calendar month a list of
all complaints received and their respective dispositions. Copies of such complaints will be made
available to the Department upon request. Any complaint received by the Department shall be forwarded
to the Contractor for action, and the Contractor shall forward the disposition of the incident to the
Department within twenty-one (21) days of receipt.
3.05.15 Dispatch and Communications
Contractors Dispatch/Communications Equipment and Personnel. The Contractor shall furnish,
operate, maintain, replace or upgrade its dispatch and communications equipment, radios, telephone
equipment, computer aided dispatch system equipment, including hardware and software, and all other
equipment and software necessary for its provision of emergency BLS services.
Computer Aided Dispatching (CAD). The Contractor shall utilize a CAD system to record dispatch
information for all requests for service. Contractors CAD system shall generate, either automatically or
through manual entry, a dispatch record using generally accepted coding conventions and time-stamping
rules. The Department may require dispatch information to be provided on diskette or modem download
for integration and review. The Contractor shall ensure that all dispatching and communications with its
ambulance units is conducted in a manner that meets or exceeds all Federal, State, and Local
requirements, including Bellevue Fire Department policies and procedures.
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AVL/GPS System. The Contractor shall have and maintain an Automatic Vehicle Locator/Global
Positioning Satellite System that tracks location and status of all its available ambulance units.
Radio Frequency. The Contractor shall have a radio capable of receiving 800 MHz radio
communications from the Eastside Communications Center and the Bellevue Fire Department. The
Contractor will provide the primary Bellevue Fire Department to Contractor communications radio for
Contractors use. Access to the radio system will only be allowed between Bellevue Fire Department field
units and Contractors designated dispatch center. Access to the Regional Radio System and
authorization to use the designated talk group, will require Contractor to execute a separate agreement
with the Eastside Public Safety Communications Agency (EPSCA).
Communications between ambulance supervisor and the Bellevue Fire Department. The
Contractor shall return calls from the duty Battalion Chief or Medical Services Officer (MSO) within a ten
(10) minute return call time period.
Dispatch Communications. The Contractor shall record and maintain for a minimum of 90 days, by tape
or other voice recording media, all radio and telephone communications with and between persons or
agencies requesting ambulance service, its units, personnel, and the Eastside Communications Center,
including time track. Such recordings and records shall be made available to the Department upon
request.
Emergency Alerting Devices. The Contractor shall equip each ambulance unit with installed radio
communications equipment capable of notifying ambulance personnel of response needs. In addition,
each ambulance unit shall contain at least one (1) portable two-way radio to provide the driver or
attendant with alerting and two-way communications capabilities when away from the ambulance unit.
Patch Through Calls. Eastside Communications Center may, at its discretion, patch a 9-1-1 call directly
to the Contractors dispatcher without Bellevue Fire Department performing initial rapid response. The
call shall be considered a request for private ambulance service, and shall not be subject to the rates set
forth in the Agreement. The Contractor shall respond to the call as a non-urgent, non-emergency
request, and shall not be subject to response time standards and response time liquidated damages. If
the Contractors response time will exceed 15 minutes, the Contractor shall notify Eastside
Communications Center within 12 minutes. In the event the Contractors dispatcher determines a first
response is required, the call will be immediately patched back to Eastside Communications Center. In
the event the Contractors unit arrives on-scene and determines an ALS response is required, the
Contractor shall immediately notify the Eastside Communications Center.
3.05.16 Vehicle Markings and Advertising Restrictions
Markings on ambulance units shall not include seven (7) or ten (10) digit phone numbers or other
advertising. The only telephone number allowed is 9-1-1. The Contractors standard logo, including its
name, is permitted. Temporary display applications must be approved by Bellevue Fire Department prior
to use. The color on the ambulance shall not create confusion among the public as it relates to the color
scheme adopted by the Bellevue Fire Department of white over red or other color schematic that creates
confusion among the public as to the origin of the ambulance services. In no circumstances shall the
ambulance company utilize the term, medic, Medic 1, Medic One, Aid Unit, Fire Department
Medical Aid Unit or Medical Aid Unit or similar terminology creating confusion among the public as to
the type of agency that is delivering services to a particular area. Ambulance companies shall have the
word Ambulance on the transport vehicles with the company name and logo. Any change of color
schema, logos or other markings on the ambulance or other vehicles owned, leased or operated by the
Contractor shall be approved by the Bellevue Fire Department.
3.05.17 Equipment Maintenance
The Contractor shall be solely responsible for furnishing all equipment and parts for the maintenance of
vehicles, on board equipment, supplies, and facilities used by the Contractor in performance of its work.
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All equipment and supplies used by the Contractor must meet and comply with all standards established
by Federal, State, and Local laws, rules, and regulations.
The Contractor shall be responsible for its radio system, channel selection, securing, authorization for
use, and the proper operation of the radio system.
3.05.18 Contractors Personnel
Staffing. For each ambulance unit responding to requests for BLS service, the Contractor shall have at
least two (2) personnel who are certified and accredited as Emergency Medical Technicians-B ("EMT-B")
or higher certification. MCCU/Advanced life support vehicles shall have as minimum personnel a
Registered Nurse or Physician in addition to an EMT.
Conformance to Ambulance Ordinances. Staffing of such transport vehicles shall also conform to the
applicable Ambulance Ordinance for any Municipality that is a party to the Agreement.
Character and Competence of Personnel. The Contractor shall ensure ambulance personnel conduct
themselves in a professional and courteous manner. The Contractor and all personnel shall maintain a
drug-free environment and workplace. The Contractors personnel shall be competent and shall hold all
required licenses, permits and certificates in their respective trades or professions. The Contractors
personnel shall wear uniforms that clearly identify the Contractors business name as well as the name of
the particular employee. All personnel shall have a neat, clean appearance, shall be courteous to
patients, shall refrain from unprofessional conduct or the use of foul language, and shall abide by all
applicable Federal, State, and Department laws and regulations. The Department may demand the
removal of any employee or subcontractor of Contractor, subject to appropriate investigation and
determination, for misconduct or incompetent or negligent performance. Such persons shall not be
allowed to perform services under the Agreement without the written consent of the Fire Department.
3.05.19 Outside Work
The Contractor may do other work within the Fire Departments coverage area (e.g., scheduled
transports, non-ambulance medical transportation, special event standby coverage, HMO/government
contract work, etc.); provided, the outside work does not negatively affect the Contractor's peak load
capacity, disaster readiness, and overall efficiency, and does not detract from the Contractor's primary
service responsibilities to the Department.
3.05.20 Major Emergency and Disaster Response within the Department
Major Emergency or Disaster Declared. In the event the Fire Chief and/or the Bellevue City Manager
determine there is a major emergency or disaster, the Bellevue Fire Department may notify the Contractor
that the normal course of business under the Agreement may be interrupted. Immediately upon such
notification, the Contractor shall commit such resources as are requested by the Bellevue Fire
Department, given the nature of the incident, and shall assist in accordance with applicable disaster plans
and protocols.
Response Time Performance Standards. The Contractor shall be released by the Department from
response time performance standards and liquidated damages until notified by the Department that such
disaster assistance may be terminated; provided, however, that the Contractor shall use due diligence to
respond to the scene in an expeditious manner.
Department First Priority. The Contractor acknowledges that the Department is entering into a
Agreement with the Contractor for the benefit of the public. The Contractor shall consider the Fire
Department as a customer of its first priority and shall make its best effort to provide emergency and nonemergency BLS services to the Fire Department in a timely manner. The Contractor shall develop a
mechanism for the immediate recall of personnel to staff units during multi-casualty situations, times of
peak overload, or major emergency and disaster situations. This plan shall include the ability of the
Contractor to alert off-duty personnel.
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Major Emergency or Disaster Terminated. When major emergency or disaster assistance has been
terminated, the Contractor shall resume normal operations as rapidly as is practical considering
exhaustion of personnel, need for restocking, and other relevant considerations.
Incident Response to Other Local Jurisdictions. In the event a Bellevue Fire Department Command
Officer determines an incident affects a local or neighboring jurisdiction, the Bellevue Fire Department
may notify the Contractor that the normal course of business under the Agreement may be interrupted.
Immediately upon such notification, the Contractor may commit such resources as are requested by the
Bellevue Fire Department, given the nature of the incident, and shall assist in accordance with disaster
plans and protocols applicable in the locality where the disaster has occurred. Normal (i.e., not disasterrelated) mutual aid or multi-casualty incident assistance rendered by the Contractor shall be performed in
accordance with approved instant aid/mutual aid agreements, and EMS agency policies and procedures.
In the course of rendering such instant aid/mutual aid services, the Contractor shall not automatically be
exempt from response time standards otherwise imposed by the Agreement. The Contractor shall
manage any response to such instant aid/mutual aid requests in a manner that does not jeopardize the
Contractor's ability to render response time performance as required herein.
3.05.21 Inspections
Examination and Audit of Records. At any time during normal business hours, and as often as may
reasonably be deemed necessary, representatives from the City, Fire Department and the EMS Medical
Director(s) may observe the Contractor's operations. Additionally, the Contractor shall make available for
examination and audit, all contracts, invoices, materials, payrolls, inventory records, records of personnel
(with the exception of confidential personnel records), daily logs, conditions of employment, all
operational and procedure policy manuals, excerpts or transcripts from such records, all relevant fiscal
records and other data related to all matters covered by the Agreement.
Observe Operations and Ride Along. Representatives from the City and the Fire Department , may, at
any time, and without notification, directly observe Contractor's operation of its EMS Communications
Center, maintenance facility, and any ambulance unit post location. A City representative and the Fire
Department, may, after providing at least five minutes notice, ride as third person on any of the
Contractor's ambulance units, provided however, that in exercising this right to inspection and
observation, such representatives shall conduct themselves in a professional and courteous manner,
shall not interfere in any way with Contractor's personnel in the performance of their duties and
contractual responsibilities, and shall, at all times, be respectful of Contractor's employer/employee
relationship.
Time and Notification. The Departments right to observe and inspect Contractor's business office
operations or records shall be restricted to normal business hours, and reasonable notification shall be
given to the Contractor in advance of any such visit.
Cooperation. The Contractor will cooperate with and respond to the Bellevue Fire Department, its
Operations Staff and the City of Bellevue on all matters related to the provision of emergency and nonemergency BLS ambulance services.
3.05.22 Billing, Collection, and Reporting
The Contractor shall be responsible for all billing and collection functions related to services rendered
pursuant to the Agreement. The Contractor shall perform all such billing and collection functions in a
professional and courteous manner and in accordance with applicable Federal, State, and Local laws,
regulations, procedures and policies including, without limitation, collection and credit reporting laws.
The Contractor will not attempt to collect fees at the scene, en route, or upon delivery of the patient to a
health facility for services rendered.
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3.05.23 Contractor Rates

Compensation. The Contractors sole financial compensation for services rendered under the Agreement
shall be the rates billed and collected from patients and responsible third parties. The City of Bellevue
Fire Department, Fire District 14 and applicable cities, districts, local taxes, or subsidies shall not fund
any services provided by Contractor.
Rates. The Contractors rates are inclusive of all Contractors costs. Contractor shall not separately
charge, separately invoice, or separately itemize on invoices disposable supplies, equipment usage, or
recoupment of payments made to the City pursuant to Subsection 3.05.27. The maximum annual
escalation rate shall become effective on July 1 of each year starting with the year 2007.
Rates to be filed. The Contractor shall file with the Fire Chief its schedule of rates to be charged for
services during the period of the Agreement. The schedule of rates shall be subject to inspection and a
matter of public record under the Public Disclosure Act.
Rate Changes. Any rate changes requested by the Contractor shall be submitted first to the Department
for a thirty (30) day comment period prior to implementation by the Contractor.
The Department reserves the right to adjust the Contractors rates during this thirty (30) day comment and
review period based on the information received from the public, market research or other mechanisms to
determine fair market value for ambulance transportation services as defined by the Agreement.
Rates to Apply to Local Market. Rates as presented and approved by the Fire Department shall be
rates applicable to the local Seattle area market.
3.05.24 Contractor Payments to the City of Bellevue Fire Department
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Monthly Payment. By the 10 day of every calendar month, the Contractor shall make a payment of
$3,000.00 per month to the Fire Department. Payment shall be made payable to the The City of Bellevue
Fire Department to cover the Departments costs of administering the Agreement. Such costs include,
but are not limited to, the following:
The Departments costs associated with monitoring Contractors compliance with the Agreement;
and
The Departments incremental costs associated with medical control.
Adjustment for Inflation. The monthly payment amount shall be annually adjusted in August starting the
second year of the Agreement (and in August of subsequent years of the Agreement) using the preceding
calendar years annual Consumer Price Index for all urban consumers in the Seattle-Tacoma-Bremerton
metropolitan area as determined by the U.S. Department of Labor, Bureau of Labor Statistics, to eliminate
the effects of inflation.
3.05.25 Liquidated Damages
3.05.25.1 Provisions Thereof
The Contractor shall pay the following sums, not as a penalty, but as liquidated damages for failure to meet
or exceed patient care performance standards and transport protocols or for failure to satisfactorily perform
other duties under the Agreement. The City and the Contractor agree that the Citys damages would be
difficult to prove in any litigation and that these sums are a reasonable estimate of the damages sustained
by the City as a result of the Contractors failure to satisfactorily perform its duties under the Agreement.
Nothing in this section shall be construed to limit any remedies, including termination, provided for herein
with respect to any non-performance, breach, or default by the Contractor. Each and every call that does
not adhere to the scope of services - performance standards shall first be classified as an alleged
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performance failure. Each alleged performance failure shall be investigated by the Contractor and
evaluated by the Department. The Department shall determine whether there were appropriate or
acceptable extenuating circumstances that caused or significantly contributed to the performance failure.
The Contractor shall pay liquidated damages to the Department for all performance failures that are
determined to be the fault of the Contractor and not the result of an extenuating circumstance. All
payments for liquidated damages shall be made payable to The City of Bellevue Fire Department
Liquidated damages shall include, but are not limited to the following:
Action or Omission
For any Code Red emergency response to a
request that exceeds 14 minutes, 59 seconds
Liquidated Damage
The Contractor shall be assessed liquidated
damages at a rate of one hundred dollars ($100) per
minute or fraction thereof, for each minute to a
maximum of five hundred dollars ($500).
For any Code Yellow emergency response to a

request that exceeds 19 minutes, 59 seconds

damages at a rate of one hundred dollars ($100) per
minute or fraction thereof, for each minute to a
maximum of five hundred dollars ($500).
For any individual response exceeding the

maximum response time, or being cancelled due to
exceeding the maximum response time

damages of five hundred dollars ($500) per incident.
This $500 per incident assessment would be
exclusive and not in addition to the Code Red and
Code Yellow response assessments noted above.
In the event the Contractor fails or is unable to

respond

damages of five hundred dollars ($500) per incident.
In the event the Contractor fails to staff any

ambulance unit pursuant to Subsection 3.05.20

damages of five hundred dollars ($500) per unit
hour or portion thereof.
In the event the Contractor fails to arrive

in a timely manner and the Fire Department
transports the patient.

damages of five hundred ($500) per incident.
In the event Contractor fails to furnish

required information, reports, or
documentation within the time period
specified by the Agreement or by the
Departments request.
The Department may, at its option, impose

liquidated damages of fifty dollars ($50) per
day for each item of such information, report,
or document. Such liquidated damages shall
not be applied in cases where the cause of
such reporting deficiency was beyond the
Contractor's reasonable control.
If an ambulance vehicle experiences a

mechanical failure (breakdown) while
transporting a patient to a hospital.

damages of five hundred dollars ($500)
except when the Contractor has provided
timely and appropriate patient transfer and
when the Contractor has properly maintained
the vehicle.
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For failure to utilize an acceptable CAD

System.

damages of two hundred fifty dollars
($250) per day.
3.05.25.2 Aggregated Failure

If in any contract year the Contractor maintains a response time performance level at less than 90%
monthly compliance in any four (4) months or two (2) consecutive months, the Department shall have the
right to terminate the Agreement.
3.05.25.3 Invoicing and Payment of Liquidated Damages
No more frequently than monthly and at least quarterly, the Department shall invoice Contractor for any
liquidated damages assessed during the prior period. The Contractor shall pay the liquidated damages
within thirty (30) days of receipt of invoice. In the event the Department fails to invoice within 30 days of
the end of the prior period, the liquidated damages shall be deemed waived for the period.
3.05.25.4 Appeal of Liquidated Damages Assessment
The Contractor may request that the Departments Contract Administrator reconsider imposition of
liquidated damages. In instances when the Departments Contract Administrator has reviewed the
circumstances for imposing liquidated damages and determined that the grounds were sufficient to justify
the imposition of the liquidated damages, the Contractor shall have the right to appeal such determination
to the Fire Chief. The Contract Administrator shall report the reasons for the determination to impose
liquidated damages to the Fire Chief. The ruling of the Fire Chief shall be final.
3.05.25.5 Liquidated Damages Waived for Start-Up Period
The Department shall waive the response time liquidated damages described in Subsections 3.05.28.1
3.05.28.2 and 3.05.28.3 for the first six (6) months of the Agreement.
3.05.26 Termination
Written Advance Notice and Timing. Either party may terminate the Agreement by providing advance
written notice to the other party of that party's intent to terminate. The Department shall provide a ninety
(90) day notice to the Contractor and the Contractor shall provide a one-hundred eighty day (180) day
notice to the Department. A breach of the terms of the Agreement need not occur to terminate under this
section. If the Agreement is terminated, the Department has the right to offer the remainder of the
existing Agreement and its extensions to an existing provider within the Departments service area for
right of first refusal.
Payment to Department. In the event that the Contractor chooses to exercise its right to terminate under
this section, it shall pay to the Department a penalty of Twenty Five Thousand Dollars ($25,000.00), to
offset the Departments costs in procuring a new contractor.
Contractor Breach and Provisions for Early Termination. Conditions and circumstances that
constitute a breach of the Agreement include, but are not limited to the following:
Failure of the Contractor to perform in accordance with any of the provisions of the Agreement;
Failure of the Contractor to operate the system in a manner that enables the Department and the
Contractor to remain in compliance with federal or state laws, rules, or regulations;
Falsification of information supplied by the Contractor during the term of the Agreement, including
but not limited to altering the presumptive run code designations to enhance the Contractors
apparent performance or falsification of any other data required under the Agreement;
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Creating patient responses or transports so as to artificially inflate run volumes;
Failure of the Contractor to provide data generated in the course of operations, including but not
limited to dispatch data, patient report data, response time data, or financial data;
Excessive and unauthorized scaling down of operations to the detriment of performance during a
lame duck period;
Failure of Contractors personnel to conduct themselves in a professional and courteous manner

and present a professional appearance (Subsection 3.05.20);
Failure of the Contractor to maintain equipment in accordance with manufacturer recommended

maintenance procedures;
Failure of the Contractor to cooperate with and assist the Department after breach has been
declared;
Acceptance by the Contractor or Contractors personnel of any bribe, kickback or consideration of

any kind in exchange for any consideration whatsoever, when such consideration or action on the
part of the Contractor or Contractors personnel could be reasonably construed as a violation of
Federal, State, or Local law;
Payment by the Contractor or any of Contractors personnel of any bribe, kickback, or

consideration of any kind to any Federal, State, or Local public official or consultant in exchange
for any consideration whatsoever, when such consideration could be reasonably construed as a
violation of any federal, State, or Local law;
Failure of the Contractor to meet the standard of care as established by the Agreement;
Failure of the Contractor to maintain insurance in accordance with the Agreement;
Failure of the Contractor to meet response time requirements as set forth in the Agreement;
The filing of any bankruptcy or any other similar action, which, in the opinion of the Department,
places the performance of the Agreement at risk;
Failure to submit reports and information under the terms and conditions outlined in the
Agreement.
3.05.27 Departments Remedies

If conditions or circumstances constituting a breach as set forth above are determined to exist, the
Department shall have all rights and remedies available at law or in equity under the Agreement,
specifically including the right to terminate the Agreement.
3.05.28 Process for Termination of Agreement Due to Breach
In the event of breach, the Department will give the Contractor written notice, return receipt requested,
setting forth with reasonable specifications the nature of the breach. Within five (5) calendar days of
receipt of such notice, the Contractor will deliver to the Department, in writing, a plan to cure such breach.
The plan will be updated, in writing, every five (5) calendar days until the breach is cured. The Contractor
shall have the right to cure such breach within thirty (30) calendar days of receipt of notice of breach. If
the Contractor fails to cure such breach within the time period allowed for cure (such failure to be
determined by the sole and absolute discretion of the Department), or the Contractor fails to timely deliver
the cure plan, or updates to the Department, the Department may immediately terminate the Agreement.
The Contractor will cooperate completely and immediately with the Department to effect a prompt and
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orderly transfer of all responsibilities to the Department.

The Contractor will not be prohibited from disputing any findings of breach through litigation; provided,
however, that such litigation will not have the effect of delaying, in any way, the immediate transfer of
operations to the Department. These provisions will be specifically stipulated and agreed to by both
parties as being reasonable and necessary for the protection of public health and safety. Any legal
dispute concerning the finding that a breach has occurred will be initiated and shall take place only after
the transfer of operations to the Department has been completed, and will not, under any circumstances,
delay the process of transferring operations to the Department.
The Contractors cooperation with and full support of the Departments termination of the Agreement will
not be construed as acceptance by the Contractor of the finding of breach. However, failure on the part
of the Contractor to cooperate fully with the Department to effect a smooth and safe transition shall itself
constitute a breach of contract.
3.05.29 Lame Duck Provisions
Should the Contractor fail to prevail in a future procurement cycle, the Contractor will agree to continue to
provide all services required in and under the Agreement until a new contractor assumes service
responsibilities. To assure continued performance fully consistent with the requirements of the
Agreement through any such period, the following provisions will apply:
The Contractor will continue all operations and support services at the same level of effort and
performance that were in effect prior to the award of the subsequent Agreement to a competing provider;
The Contractor will make no changes in methods of operation, which could reasonably be considered to
be aimed at cutting Contractor services and operating costs to maximize profits during the final stages of
the Agreement; and.
The Department recognizes that if a competing provider should prevail in a future procurement cycle, the
Contractor may reasonably begin to prepare for transition of the service to a new contractor. The
Department will not unreasonably withhold its approval of the Contractors request to begin an orderly
transition process, including reasonable plans to relocate staff, scale down certain inventory items, etc. as
long as such transition activity does not impair the Contractors performance during this period.
3.05.30 Proprietary and Confidential Information
The Contractor acknowledges that the Fire Department is required by law to make its records available
for public inspection, with certain exceptions (see RCW Chapter 42.17). Department staff believe this
legal obligation would not require the disclosure of proprietary descriptive information that contains
valuable designs, drawings, or formulas. The Contractor, by submission of materials marked proprietary
and confidential, nevertheless, acknowledges and agrees the Department will have no obligation or any
liability to the Contractor in the event the Department must disclose these materials. The Contractor
agrees to abide by HIPAA rules and regulations as it relates to confidentially of patient information and
related issues.
3.05.31 Indemnification
The Contractor does hereby release and shall defend, indemnify, and hold the City of Bellevue, the
Bellevue Fire Department and its employees and agents harmless from all losses, liabilities, claims, costs
(including attorneys fees), actions or damages of any sort whatsoever arising out of Contractors
performing the services contemplated by the Agreement except to the extent attributable to the negligent
acts or omissions of the Department. The indemnification provided for in this section shall survive any
termination or expiration of the Agreement. If any action is brought against the Department by any
employee of Contractor, the indemnification obligation of Contractor set forth in this section shall not be
limited by a limit on the amount or type of damages, compensation or benefits payable by or for
Contractor under RCW Title 51, the Industrial Insurance Act, or any other employee benefit act. In
addition, solely for the purpose of giving full effect to the indemnities contained herein and not for the
24
benefit of Contractors employees or any third parties, Contractor waives its immunity under RCW Title
51. Contractor acknowledges that the foregoing waiver was mutually negotiated.
3.05.32 Insurance and Identification
No ambulance operators business license shall be issued, nor shall such license be valid after issuance,
nor shall any ambulance be operated in the City of Bellevue or participating municipality that requires a
business license, unless the operator maintains a policy or policies of insurance against claims for injuries
to persons or damages to property which may arise from or in connection with the performance of
activities associated with the operation of the ambulance company. Such insurance shall name the City of
Bellevue, and where required, the applicable municipality, as an additional insured. The ambulance
company shall also indemnify and hold the Bellevue Fire Department and municipality harmless from any
causes of action arising from the operation of the ambulance company. The minimum scope and limits of
coverage shall be set by the Department and municipalitys risk manager or other person designated by
the Fire Chief or City Manager. Evidence of such insurance shall accompany the application for license
and shall be maintained on a continuous basis through subsequent license renewal periods.
3.05.33 Compliance with Law
General Requirement. The Contractor, at its sole cost and expense, shall perform and comply with all
applicable laws of the United States and the State of Washington, the municipal code and ordinances of
the applicable city, and rules, regulations, orders, and directives of their administrative agencies and the
officers thereof. Without limiting the generality of this paragraph, the Contractor shall specifically comply
with the following requirements of this section.
Licenses and Similar Authorizations. The Contractor, at no expense to the Department of municipality
shall secure and maintain in full force and effect during the term of the Agreement all required licenses,
permits, and similar legal authorizations, and comply with all requirements thereof.
Taxes. The Contractor shall pay, before delinquency, all taxes, levies, and assessments arising from its
activities and undertakings under the Agreement; taxes levied on its property, equipment and
improvements; and taxes on the Contractor's interest in the Agreement.
3.05.34 Contractual Relationship
The Agreement does not constitute the establishment of the Contractor as an agent or legal
representative of the Department for any purpose whatsoever, and the relationship of the Contractor to
the Department by reason of the Agreement shall be that of an independent contractor. The Contractor is
not granted any express or implied right or authority to assume or create any obligation or responsibility
on behalf of or in the name of the Department or to bind the Department in any manner or thing
whatsoever. Both parties, in the performance of the Agreement, will be acting in their individual capacities
and not as agents, employees, partners, joint ventures or associates of one another. The employees,
subcontractors, or agents of one party shall not be deemed or construed to be the employees,
subcontractors, or agents of the other party for any purpose whatsoever. The Contractor shall ensure that
all Contractors employees, subcontractors, and agents are properly trained and fully equipped to perform
their assigned tasks.
3.05.35 Assignment and Subcontracting
The Contractor shall not assign or subcontract any of its obligations under the Agreement without the
Departments prior written consent. The Departments written consent may be granted or withheld at the
Departments sole discretion. Any subcontract made by the Contractor shall incorporate by reference all
the terms of the Agreement. The Contractor shall ensure that all subcontractors comply with the
obligations and requirements of the Agreement. The Departments consent to any assignment or
subcontract shall not release the Contractor from liability under the Agreement, or from any obligation to
be performed under the Agreement, whether occurring before or after such consent, assignment, or
subcontract.
25
3.05.36 Breach of Agreement

The Department considers any breach of the Agreement serious and will seek remedies commensurate
with the severity and magnitude of the event. Remedies could include but are not limited to corrective
measures, liquidated damages, probation or suspension, or termination of the Agreement. It is the intent
and desire of the Department to maintain a good working relationship with the Contractor while at the
same time ensuring service to the community.
3.05.37 Disputes
Any disputes or misunderstandings that may arise under the Agreement concerning the Contractor's
performance shall first be resolved through amicable negotiations, if possible, between the Contractor's
Project Manager and the Departments Contract Administrator, or if necessary shall be referred to the Fire
Chief and the Contractor's senior executive(s). If such officials do not agree upon a decision within a
reasonable period of time, the parties may pursue other legal means to resolve such disputes, including
but not limited to alternate dispute resolution processes.
26
Section 4. Proposal Evaluation

4.01
Evaluation Procedures
Proposals will be evaluated by the Selection Committee. The Selection Committee will consider how well
the Contractors proposal meets the needs of the City as described in the Contractors response to each
requirement. In evaluating the proposals, the City will be using a criteria evaluation process. Evaluations
will be based on criteria as outlined in Section 4.02. All proposals will be evaluated using the same
criteria and weighting.
4.02
Scoring and Evaluation Factors
Proposals will be evaluated by a Selection Committee appointed by the Fire Chief and comprised of
members of the Bellevue Fire Department, City of Bellevue staff, and a representative from another local
Fire Department. Proposals will be evaluated on a combination of the Contractors ability to:
Provide the required information and declare acceptance of the Fire Departments standards,
terms, and conditions, and submit all other documents as specified in this solicitation;
Declare proposed transport rates;
Propose a response coverage model to achieve the desired outcomes;
Comply with the performance standards as described in Section 3.05 and as measured, where
applicable, exclusively by Bellevue Fire Department;
Operate as part of a regional EMS/BLS transport system. This criterion takes into consideration:
The Contractors ability to seamlessly integrate with the existing BLS transport system
within the Departments response area . This includes integration and compliance with
existing BLS treatment and transport protocols and customs adopted by King County
Emergency Medical Services and the Central Region Trauma Council, as well as
integration with any neighboring jurisdictions BLS transport system.
The predicted operational needs dictated by any future joint operating agreements
between the Fire Department and any surrounding jurisdictions.
Provide other options or information that will make the proposal the most valuable and attractive
for the Department and its customers; and
Document previous experience providing service under similar exclusive transport contracts or
providing previous service in cooperation with the Department;
The evaluation factors reflect a wide range of considerations. While cost is important, other factors are
also significant. Consequently, the City may select other than the lowest cost solution. The objective is
to choose the Contractor capable of providing a reliable and effective solution within a reasonable budget.
Evaluations will be based on the following criteria:
Evaluation Criteria
Weight
Responsiveness/Completeness of Proposal
10
Fee Structure
40
Ability to Meet Performance Standards/ Response Coverage Model
30
Expertise & Qualifications
20
4.03
Contractor Presentation, Committee Interviews, and/or Site Visits
After the proposals have been evaluated, the Selection Committee will determine which Contractor(s)
may be invited to make a formal presentation and/or sit for a panel interview with the Selection
Committee. The City may choose to conduct site visit(s) to the Contractors place of business as part of
the evaluation process.
27
4.04
Final Selection
The Selection Committee will formulate their recommendation for award of the Contract. If applicable, the
recommendation will be forwarded to the City Council for formal acceptance.
4.05
Contract Award and Execution
The City reserves the right to make an award without further discussion of the proposal submitted.
Therefore, the proposal should be initially submitted on the most favorable terms the Contractor can offer.
The foregoing should not be interpreted to prohibit either party from proposing additional contract terms
and conditions during the negotiations of the final Contract.
The RFP document and the successful Contractors proposal response, as amended by agreement
between the City and the Contractor, including e-mail or written correspondence relative to the RFP, will
become part of the Agreement documents. Additionally, the City may verify Contractor representations
that appear in the proposal. Failure of the Contractor to perform as represented may result in elimination
of the Contractor from competition or in contract cancellation or termination.
The Contractor selected as the apparent successful Contractor will be expected to enter into an
Agreement with the City. If the selected Contractor fails to sign the Agreement within five (5) business
days following the delivery of the Agreement documents, the City may elect to negotiate an Agreement
with the next-highest ranked Contractor.
The City shall not be bound, or in any way obligated, until both parties have executed a Contractor
Contract. No party may incur any chargeable costs prior to the execution of the final Contract.
28
FORM #1
PROPOSAL FORM
To :
City of Bellevue
From: Contractor Name

Contractor Address
City, State, Zip Code
Telephone Number
In response to the Citys RFP, we offer the following proposal:

Unless otherwise noted below, fees are inclusive of all Contractors costs.
1.
Fee Structure
BLS Non Emergency Per Transport:
$___________ Mileage Rate Per Mile $___________
BLS Emergency Per Transport:
$___________ Mileage Rate Per Mile $___________
Maximum Annual Escalation Rate _____%
Other Charges (If any, please describe and itemize)
Index Used to Establish Rate_______________
_______________________________________________________________ $___________
_______________________________________________________________ $___________
_______________________________________________________________ $___________
Attach additional sheets if required.
2.
Delivery Approach/Plan
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
29
3.
Provide, if any, any additional options/information your company has to offer that will
make the proposal the most valuable and attractive for the City and its customers.
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
4.
Exceptions:
Except as noted below, the undersigned hereby agrees to comply with all the terms & conditions put forth
in the Citys Request for Proposal:
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Dated:
Signed:
Title:
30
FORM #2
COMPANY INFORMATION
GENERAL
Name of parent company:
__________________________________________________________
Washington State Ambulance License No.

Address of local company offices:
_____________________________________________
___________________________________________________
Length of time in business under same name:
_____________________________________________
Length of time in business in the King County Washington area: ________________________________

Gross revenue for the prior fiscal year (in US dollars):
______________________________________
Please provide a copy of the most recent audited financial statement for your company or credit
references that can verify the financial standing of your company.
PERSONNEL
List the number of personnel, their qualifications, and length of service with your company that will be
operating ambulances within the King County area.
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
Please provide a copy of all current EMT certificates for all personnel previously listed.
List the longevity and expertise of other key personnel including president, vice president and executive
officers of your company.
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
31
EQUIPMENT
Does your facilitys communication system have smart capable radios that can be programmed for direct
communications with the Eastside Communications Center and the Bellevue Fire Department?
Yes_____
No_____
Is AVL installed in all of your ambulances?
Yes_____
N0_____
List the year, make, model and date of purchase of all licensed ambulances that are or will be operating
within the King County area. Include the location or base of operations for each ambulance and any
specialized equipment, including age, contained in each ambulance.
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
OTHER COMMENTS: ________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________
32
FORM #3
CLIENT REFERENCES
Client Reference #1
Company Name
Contact Name
Title
Phone Number
Type of service provided to this
company
Client Reference #2
Company Name
Contact Name
Title
Phone Number
company
Client Reference #3
Company Name
Contact Name
Title
Phone Number
company
Client Reference #4
Company Name
Contact Name
Title
Phone Number
company
33
FORM #4
NON-COLLUSION CERTIFICATE
STATE OF
)
ss.
)
COUNTY OF
The undersigned, being duly sworn, deposes and says that the person, firm,
association, co-partnership or corporation herein named, has not, either directly or
indirectly, entered into any agreement, participated in any collusion, or otherwise taken
any action in restraint of free competition in the preparation and submission of a
proposal to the City of Bellevue for consideration in the award of a contract on the
improvement described as follows:
RFP#06-122 Basic Life Support Ambulance Transport Services
(Name of Firm)
By:
(Authorized Signature)
Title
Sworn to before me this
2006.
day of
Notary Public
CORPORATE SEAL:
34
EQUAL OPPORTUNITY REQUIREMENTS

General Instructions
Applications: The following materials pertain to the Equal Opportunity Requirements of the City of Bellevue as set
forth in Chapter 4.28.143 of the Bellevue City Code. All Vendors, subcontractors , consultants, vendors and suppliers
who contract with the City in a total amount of thirty-five thousand or more within any given year must comply with
these requirements.
Affidavit: Before being considered for a contract of the magnitude listed above, all Vendors will be required to submit
the Affidavit of Equal Opportunity Compliance as part of their proposal/qualifications or upon the request of the
Purchasing Manager.
Compliance: The City of Bellevue reserves the right to randomly select Vendors, subcontractors, consultants,
vendors or suppliers to be audited for compliance of the requirements listed. During this audit, the Vendors, etc. will
be asked for a specific demonstration of compliance with the requirements.
Noncompliance: A finding of a noncompliance may be considered a breach of contract and suspension or
termination of the contract may follow.
City contact: The Citys Compliance Officer is the Purchasing Manager, and specific questions pertaining to this
section may be directed to the Purchasing Division at (425) 452-7246.
Bellevue City Code Excerpt

Section 4.28.143 of the Bellevue City Code establishes the requirements for all contractual service providers:
All Vendors, subcontractors, consultants, vendors and suppliers who contract with the City of Bellevue in a total
amount of thirty-five thousand or more within any given year are required to take affirmative action and comply with
the following requirements of this section. There shall be included in any contract between such contractual services
provider and the City of Bellevue the following provisions:
1.
Vendor shall make specific and constant recruitment efforts with minority and womens organizations, schools,
and training institutions. This shall be done by notifying relevant minority and womens organizations.
2.
Vendor shall seek out eligible minority and women Vendors to receive subcontract awards. Appropriate minority
and women Vendors shall be notified in writing of any bids advertised for subcontract work.
3.
Vendor shall provide a written statement to all new employees and subcontractors indicating commitment as an
equal opportunity employer and the steps taken to equal treatment of all persons.
4.
Vendor shall actively consider for promotion and advancement available minorities and women.
5.
Vendor is encouraged to make specific efforts to encourage present minority and women employees to help
recruit qualified members of protected groups.
6.
Vendor is encouraged to provide traditional and nontraditional employment opportunities to female and minority
youth through after school and summer employment.
7.
Vendor is encouraged to assist in developing the skills of minorities and women by providing or sponsoring
training programs.
Willful disregard of the Citys nondiscrimination and affirmative action requirements shall be considered breach of
contract and suspension or termination of all or part of the contract may follow.
All Vendors, subcontractors , vendors, consultants or suppliers of the City required to take affirmative action must
sign the affidavit of compliance and submit with the bid proposal or upon the request of the Purchasing Manager. All
documents related to compliance steps listed above shall be presented upon the request of the Purchasing Manager.
The Purchasing Manager shall serve as the compliance officer for the city and is authorized to develop and issue
procedures for the administration of this section.
Interpretations
In order to more readily determine compliance with BCC 4.28.143, the following interpretations are provided:
Requirement 1. When a Vendor needs to recruit, they must notify minority and womens organizations, schools and
training institutions. Such notification can be in the form of an advertisement in newspapers or trade journals of
general circulation in the metropolitan Seattle area.
35
When the Vendor hires through a union hiring hall, the Vendor must be able to provide confirmation, upon request by
the City, that the hiring hall has an equal opportunity policy.
Requirement 2. When a Vendor intends to subcontract out any work they shall notify minority and women Vendors
for the subcontract work. The requirements to notify minority and women Vendors of any bids can be satisfied by
advertising in newspapers or trade journals that are of general circulation in the metropolitan Seattle area.
Requirement 3. If and when a Vendor hires new employees or contracts with subcontractors , the Vendor must alert
such employees and subcontractors to the Vendors commitment as an equal opportunity employer, etc. This
requirement may be complied with by posting a notice of equal opportunity commitment at the job shack, or by the
time clock.
Requirement 4. If and when a Vendor promotes or advances employees, the Vendor must consider all eligible
employees.
The City of Bellevue reserves the right to audit all Vendors for compliance with the requirements set forth in BCC
4.28.143.
36
FORM #5
AFFIDAVIT OF EQUAL OPPORTUNITY COMPLIANCE
certifies that:
Respondent
1.
If necessary to recruit additional employees, it has:

a.
Notified relevant minority and womens organizations, or
b.
Hired through a union hall with an equal opportunity policy.
2.
It intends to use the following listed construction trades in the work under the contract:
3.
In sourcing subcontract work for trades listed above, it has notified in writing appropriate minority and
women Vendors of bids for subcontract work.
4.
It will obtain from its subcontractors and submit upon request, an Affidavit of Equal Opportunity Compliance
as required by these bid documents.
5.
It has provided a written statement to all new employees or subcontractors indicating its commitment as an
equal opportunity employer.
6.
It has considered all eligible employees for promotion or advancement when promotion or advancement
opportunities have existed.
By:
(authorized signature)
Title:
Date:
37
ATTACHMENT A
SERVICE AREA MAP
38
op
39
SPECIAL RIDER
TO
ATTACHMENT B
INSURANCE REQUIREMENTS
For
Add the following to section A. Minimum Insurance:

5. Consultants Errors & Omissions or Professional Liability with limits not less than
$2,000,000 per occurrence and $5,000,000 as an annual aggregate.
6. Excess Insurance: A policy above the primary general liability and auto liability policies that
will provide a total limit of insurance of $5,000,000. The excess policy must be at a
minimum as broad as the primary policies, and shall name the City of Bellevue, its officials,
employees and volunteers as additional insureds with said insurance being primary and noncontributory. Said policy shall provide that coverage shall not be canceled except after thirty
(30) days written notice has been given to the City.
40

RFP - Ambulance

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RFP - Ambulance

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CITY OF BELLEVUE

REQUEST FOR PROPOSAL

REQUEST FOR PROPOSAL

November 28, 2006

King County Journal November 9 & 16, 2006

FORM #3 CLIENT REFERENCES ....................................................................................................... 33

Section 1. General Information

B.C. Mike Remington

Section 2. Terms and Conditions

2.08 Contract Negotiation

Section 3. Requested Services

BLS Non Emergency Transport

3.05.1 Scope of Work

Special Request from the Department

Non-Emergency Incident Code Yellow Response Performance Standard The Contractor

3.05.23 Contractor Rates

The Departments incremental costs associated with medical control.

For any Code Yellow emergency response to a

The Contractor shall be assessed liquidated

For any individual response exceeding the

The Contractor shall be assessed liquidated

In the event the Contractor fails or is unable to

The Contractor shall be assessed liquidated

In the event the Contractor fails to staff any

The Contractor shall be assessed liquidated

In the event the Contractor fails to arrive

The Contractor shall be assessed liquidated

In the event Contractor fails to furnish

The Department may, at its option, impose

If an ambulance vehicle experiences a

The Contractor shall be assessed liquidated

For failure to utilize an acceptable CAD

The Contractor shall be assessed liquidated

3.05.25.2 Aggregated Failure

Creating patient responses or transports so as to artificially inflate run volumes;

Failure of Contractors personnel to conduct themselves in a professional and courteous manner

Failure of the Contractor to maintain equipment in accordance with manufacturer recommended

Acceptance by the Contractor or Contractors personnel of any bribe, kickback or consideration of

Payment by the Contractor or any of Contractors personnel of any bribe, kickback, or

Failure of the Contractor to maintain insurance in accordance with the Agreement;

3.05.27 Departments Remedies

orderly transfer of all responsibilities to the Department.

3.05.36 Breach of Agreement

Section 4. Proposal Evaluation

Scoring and Evaluation Factors

Ability to Meet Performance Standards/ Response Coverage Model

Expertise & Qualifications

From: Contractor Name

In response to the Citys RFP, we offer the following proposal:

BLS Non Emergency Per Transport:

$___________ Mileage Rate Per Mile $___________

BLS Emergency Per Transport:

$___________ Mileage Rate Per Mile $___________

Maximum Annual Escalation Rate _____%

Other Charges (If any, please describe and itemize)

Index Used to Establish Rate_______________

Washington State Ambulance License No.

Length of time in business under same name:

Length of time in business in the King County Washington area: ________________________________

RFP#06-122 Basic Life Support Ambulance Transport Services

EQUAL OPPORTUNITY REQUIREMENTS

Bellevue City Code Excerpt

If necessary to recruit additional employees, it has:

Notified relevant minority and womens organizations, or

$_ Mileage Rate Per Mile $_

$_ Mileage Rate Per Mile $_