Escolar Documentos
Profissional Documentos
Cultura Documentos
Project Report
On
Summer Training Conducted at
Titled
Market analysis and customer satisfaction
Submitted in Partial fulfillment for the
Award of degree of
Bachelor of Business Administration
(2011-12)
PREFACE
Project work is done to get a practical knowledge. It is done by the management
student to gain knowledge and get a professional outlook in the world of business. It
is aimed for to understand the difference between the theoretical and practical
knowledge.
This project report is prepared to get practical knowledge, by preparing ourselves for
present and future analysis of the financial management& Organization policies. In
this 45 days project, I have gained a lot of information and knowledge about the
functioning of Organization. SHREE CEMENT LTD is one of the most growing
industries in our economy.
Preeti Tyagi
B.B.A- 1st Year
ACKNOWLEDGEMENT
I express my sincere thanks to my project guide, Mr. Gopal Tripathi, Designation
Head of Marketing, Dept., for guiding me right form the inception till the successful
completion of the project. I sincerely acknowledge him/her/them for extending
their valuable guidance, support for literature, critical reviews of project the
supporting staff of Marketing Department, for their help and cooperation throughout
our project. And the report and above all the moral support he/she/they had provided
to me with all stages of this project
Preeti Tyagi
B.B.A- 1st Year
EXECUTIVE SUMMARY
This project deals with the assessment of satisfaction level of the retailers towards
the Shree Cement Brand in terms of quality and quantity, and factor that are
responsible for the satisfaction level. We have focused our research on Shree
Cement due to the slow growth rate instead of having huge market possibility.
With the help of Questionnaire we have analyzed each and every factor that is
responsible for the satisfaction level of the retailer toward Shree Cement. Study also
included the market demand for the cement, market share, competition analysis to
know the exact position of cement in the market.
We have focused toward retailer scheme and its impact on the retailer and
sale promotion of the cement.
Most important factor that are responsible are profitability margin , problem
related to quality, problem related to the monetary coupon , problem related to the
disbursement amount all these factor really hampering the retailers relationship with
the company. We have also discussed the challenges in front of the company and
its recommendation.
We planned to target the retailers and dealers to collect data regarding
position of shree ultra red oxide cement that :
1. What are weaknesses in the marketing strategies of company?
2. How many satisfied retailers are there in jodhpur region?
3. What factors must be adopted to enhance retail market.
4. What are the promotional activities adopted by company?
TABLE OF CONTENTS
S. No.
Particulars
Pg. No.
1.
6-23
2.
3.
24-34
Research Methodology
35-36
4.
5.
6.
7.
8.
9.
10.
37-39
40-46
SWOT
47
Conclusion
48
49
Appendix
50-59
Bibliography
60
REGIONAL DIVISION
The Indian cement industry has to be reviewed in terms of five regions: North Punjab, Delhi, Haryana, Himachal Pradesh, Rajasthan, Chandigarh, J&K
and Uttaranchal
West Maharashtra and Gujarat
South Tamil Nadu, Andhra Pradesh, Karnataka, Kerala, Pondicherry, Andaman &
Nicobar and Goa
East Bihar, Orissa, West Bengal, Assam, Meghalaya, Jharkhand and Chhattisgarh,
and
Central Uttar Pradesh and Madhya Pradesh
Shree Cement Unit I & II is located at Beawar, 185 Kms. from Jaipur off the DelhiAhmedabad highway. Amongst the plants in the state it is nearest from its marketing
centers.
Bangur Cement Unit (III,IV,V & Vi) is lacated at RAS,28 Km from Beawar in pali Dist.
Shree Cement Grinding Unit (KKGU) is located at Khush Khera Dist. Alwar Nearest
to Delhi.
Regd. Office & Works:
Shree Cement Ltd.
Bangur Nagar, Post Box No. 33 Beawar 305901
Rajasthan India
Corp.Office:
21, Strand Road, Calcutta- 700001.
Success Driver
PEOPLE AS PROGRESS DRIVERS
Shree believes that what is present in the minds of people is more valuable than the
assets on the shop floor. All the companys initiatives are directed to leverage the
value of this growing asset.
TEAMWORK
Shree leverages effective team working to generate a sustainable improvement.
LEADERS AT EVERY LEVEL
Shree believes in creating leaders -not just at the organizational apex but at every
level, resulting in a strong sense of emotional ownership.
CULTURE OF INNOVATION
Shree believes that what is good can be made better -across the organization.
CUSTOMER FOCUS
Shree is committed to deliver a superior quality of cement at attractively affordable
prices.
SHAREHOLDER VALUE
Shree is focused on the enhancement of value through a number of strategic and
business initiatives that generate larger and a better quality of earnings.
COMMUNITY AND ENVIRONMENT
Shrees community concern extends from direct assistance to safe and dependable
operations for its members and the environment.
10
Markets classification
Markets
States
Primary
Rajasthan
Secondary
Tertiary
Markets
Each cement manufacturer has a primary and secondary market. The former is one,
which is the closest to the production centre where it fetches the best realizations
while the latter is usually at a distance where realizations are lower.
In an industry where consumer loyalties change every rupee, Shrees biggest
achievement was that it built an emotional bond with its stakeholders.
The company innovated the launch of corrosion resistant grade like Red
Oxide Cement, winning innovations in a staid industry.
Shree put its products deeper within most territories. Besides, it invested in
logistics to reach retail shelves faster. As a result, Shrees products moved
quicker off retail shelves: every 0.65 seconds in 2001-02 and every 0.58
seconds in 2002-03. As the companys primary customers - dealers accelerated the rotation of their working capital, they maximized their return
on capital, ensuring brand loyalty.
Marketing presence
Over the last three years, Shree considerably strengthened its marketing presence.
Since the company is based in Rajasthan, the state is the companys principal
market.
Rajasthan is Indias largest cement producing state and Shrees is the largest single
location plant in northern India. The companys northern-most positioning within
Rajasthan makes it the closest among all Rajasthan manufacturers to Delhi,
Haryana and some parts of Punjab, a significant cost edge. The company enjoys a
market share of about 11 per cent in north India.
Challenges
Due to the nature of the product - bulky, low priced - it became increasingly difficult to
sell the product across a large territory. Besides, higher realizations in distant
territories did not mean that the gain would accrue to the company since the
incremental freight would neutralize the price advantage. As a result, it became
important to arrive at a median between realizations and distribution costs and earn
a comfortable margin.
ERP implementation
Network that delivers online, real-time access to information and processes. Towards
this end, the company is adopting the Oracle e-Business Suite ERP with Tata
Consultancy Services as the implementation partner. Imbibing the best practices of
companies worldwide, this ERP suite will impact all processes of the company, right
from procurement, through operations, to sales and distribution. It involves a
complete re-engineering of business processes to make them more high-performing
and tuned towards the global order.
Progressive Management
Shree Cement supplemented its attractively low capital investment per tone
with one of the lowest manufacturing costs in the Indian cement industry.
12
Starting with 6 lac tones per annum of cement in 1985, the capacity was upgraded to
7.6 lac tones in 1993. Second plant with installed capacity of 1.24 million tones per
annum was commissioned in 1997, in record time of 18 months, raising total
capacity to 2.0 MTPA. Even during recession in the industry, it was possible for it to
enhance capacity further to 2.6 MTPA due to its strategic location and better brand
image and is the largest single location plant in North India. The company's installed
capacity accounted for 15 percent of Rajsthan's total capacity in 2002-03 and 2.5
percent of Indian's production in 2002-03. Cement production increased 3.42% from
2.747 million tones in 2002-03 to 2.841 million tones in 2003-04.
Once again, the low cost was the result of scores of initiatives across all levels within
the company. Some resulting in small savings. Some in big. But each primarily
driven by the belief that what was being done could be done better.
Cooler fans were configured to a higher capacity so that heat could recuperate
better. A better raw mix helped Shree reduce the proportion of high cost limestone
and saved the company Rs 0.44 cr.
Jo soche woh paave
Shree has invested wisely in its people assets over the last few years to sustain a
culture of excellence through the following initiatives:
The company trained and multi-skilled so that members could deepen and
extend their competencies across the house keeping, maintenance, risk
Jo soche woh paave also deals with some really simple solutions. Like the
inevitable 8.30 am traffic jam of employee vehicles - 60 cars and 300 twowheelers - at the factory gate. This posed an accident risk. I suggested that
another gate be opened for car entry only. This suggestion was accepted and
13
Cement - 43
Grade
355
.084
(mm)
Auto-clave expansion
Max. 0.8
.075
(%)
Setting Time (Mins)
Initial
Final
Compressive Strength
Min. 30
Max. 600
-
115
176
-
(MPa)
15
3 days
7 days
28 day
TUFF Cemento 3556
Min 23
Min33
Min. 43
IS Specification
38
50
63.5
3556
Fineness
43 Grade
Min.330
406
Min.30
110
Min.600
Max. 10
175
1.0
Max. 0.800
Min.16
0.068
39
Min.22
49
BIS
Shree Ultra
Grade
Specification
Cement 53-
53 Grade
225
Grade
385
Max. 10
1.0
Fineness (m / kg)
Soundness
Le chatelier expansion
(mm)
Auto-clave expansion (%) Max. 0.8
Setting Time (Mins)
Initial
Min. 30
Final
Max. 600
Compressive Strength
(MPa)
3 days
7 days
28 days
27
37
53
16
0.606
111
166
41.3
54.7
67.6
17
CEMENT MANUFACTURING
RAW MATERIAL PREPARATION
Limestone of differing chemical composition is freely available in the quarries. This
limestone is carefully blended before being crushed. Red mineral is added to the
limestone at the crushing stage to provide consistent chemical composition of the
raw materials. Once these materials have been crushed and subjected to online
chemical analysis they are blended in a homogenized stockpile. A bucket wheel
reclaimer is used to recover and further blend this raw material mix before transfer to
the raw material grinding mills.
Transport belt conveyor transfers the blended raw materials to ball mills where it is
Fig 1: Limestone
ground. The chemical analysis is again checked to ensure excellent
qualityExtraction
control of
the product. The resulting ground and dried raw meal is sent to a homogenizing and
storage silo for further blending before being burnt in the kilns.
Fig 3: Kiln
FUELS
The heat required to produce temperatures of 1,800C at the flame is supplied by
ground and dried petroleum coke and/or fuel oil. The Petcock is imported via the
companies' internal wharf, stored and then ground in dedicated mills. Careful control
of the mills ensures optimum fineness of the Petcock and excellent combustion
conditions within the kilns system.
BURNING
18
The raw meal is fed into the top of a pre-heater tower equipped with four cyclone
stages. As it falls, the meal is heated up by the rising hot gases and reaches 800C.
At this temperature, the meal dehydrates and partially decarbonizes. The meal then
enters a sloping rotary kiln, which is heated by a 1,800C flame, which completes the
burning process of the meal. The meal is heated to a temperature of at least
1,450C. At this temperature the chemical changes required to produce cement
clinker are achieved. The dry process kiln is
shorter than the wet process kiln and is the most
fuel-efficient method of cement production available .
Fig 3: Central Control Room
COOLER UNITS
The clinker discharging from the kiln is cooled by air to a temperature of 70C above
ambient temperature and heat is recovered for the process to improve fuel efficiency.
Some of the air from the cooler is de-dusted and supplied to the coal grinding Plant.
The remaining air is used as preheated secondary air for the main combustion
burner in the kiln. Clinker is analyzed to ensure
consistent product quality as it leaves the cooler.
Metal conveyors transport the clinker to closed storage areas.
FILTERS
Dedicated electrostatic precipitators deduct the air and gases used in the Clinker
Production Line Process. In this way, 99.9% of the dust is collected before venting to
the atmosphere. All dust collected is returned to the process.
CONSTITUENTS
Different types of cement are produced by mixing and weighing proportionally the
following constituents:
Clinker
Gypsum
Limestone addition
19
TYPES OF CEMENT
Cements are of two basic types grey cement and white cement. Grey cement is
used only for construction purposes while white cement can be put to a variety of
uses. It is used for mosaic terrazzo flooring and certain cements paints. It is used as
a primer for paints besides has a variety of architectural uses. The cost of white
cement is approximately three times that of grey cement. White cement is more
expensive because its production cost is more and excise duty on white cement is
also higher. Shree Cement does not manufacture white cement at present.
CEMENT
GREY
PORTLAND POZZOLONA
WHITE
ORDINARY PORTLAND
Pozzolona used in the manufacture of Portland cement is burnt clay of fly ash
generated at thermal power plants. PPC is hydraulic cement. PPC differs from OPC
on a number of counts. Pozzolona during manufacturing consumes lot of hydration
heat and forms cementious gel. Reduced heat of hydration leads to lesser
shrinkage cracks. An additional gel formation leads to lesser pores in concrete or
mortar. It also minimizes problem of leaching and efflorescence.
Shree Cement Ltd is a Rajasthan based company, located at Beawar. The company
has installed capacity of 9.1 mn tonnes per annum in Rajasthan. It is a leading
cement manufacture company in North India and has been participating in the
infrastructure transformation of India for over two decades now. It started operations
in the year 1985 and has been growing ever since. Its manufacturing units are
located at Beawar, district Ajmer, and Ras, district Pali, in Rajasthan. It also has
grinding units at Khushkhera; district Alwar in Rajasthan, near Gurgaon.. It has three
brands under its portfolio viz. Shree Ultra Jung Rodhak Cement, Bangur Cement and
Tuff Cemento. The multi-brand strategy makes Shree the number one cement player
in Rajasthan, Haryana and Delhi. The company wills also establishing two grinding
units at Suratgarh (Rajasthan) and two grinding units at Roorke (Uttaranchal), which
will likely to be commissioned by the end of this financial year.
ACC LIMITED
Being formed in 1936, ACC has a capacity of 22.40 million (0.53 million tonnes of
Damodar Cement and Slag and 0.96 million tonnes of Bargarh Cement). ACC Super
is one of the companys well established brands. It is planning to expand the
capacity of its wholly-owned subsidiary Damodar Cement and Slag at Purulia in
West Bengal. This is aimed at increasing its presence in the eastern region.
The Aditya Birla Group is the worlds eight largest cement producer. The first cement
plant of Grasim, the flagship of the Aditya Birla Group, at Jawad in Madhya Pradesh
went on stream in 1985. In total, Grasim has five integrated grey cement plants and
six ready-mix concrete plants. The company is Indias largest white cement producer
with a capacity of 4 lakh tonnes. It has one of the worlds largest white plant at
Kharia Khangar (Rajasthan). Shree Digvijay Cement, a subsidiary of Grasim, which
was acquired in 1998, has its integrated grey cement plant at Sikka (Gujarat). Finally
Grasim acquired controlling stake in Ultra Tech Cement Limited (Ultra Tech), the
demerged cement business of L&T. Grasim has a total cement capacity of 31 million
tonnes and eyeing to increase it to 48 MT by FY 10. Grasim has a portfolio of
national brands which include Birla Super, Birla Plus, Birla White and Birla Ready
mix and also regional brands like Vikram Cement and Rajshree Cement.
BINANI CEMENT
A fierce competition with a 2.2 MTPA plant is located at Binanigram, Pindwara, and a
village in Sirobi in the state of Rajasthan. Its a tough nut player which is outside
CMA (Cement Manufacturers Association) and is prime reason for driving prices low
in markets. Offers a good quality product at cheap rates and has very good brand
image. Sales are focused in the North India, Gujarat and Rajasthan. It holds around
14% of the Rajasthan market.
JK
An entrenched competitor that has brands across the price spectrum with JK
Nembahera leading the pack. Also operates in the white cement market with Birla as
its only competitor. It lost significant market when Ambuja came to Rajasthan.
22
Beawar,
Ajmer
(Rajasthan)
21, Strand Road, Kolkata
Cement Manufacturing
B.G. Bangur
H.M. Bangur
M.K. Singhi
The advent of globalization has brought marketing to the forefront of all the business
activities. Increased competition has resulted in a customer driven market with ever
rising consumer expectations. At SHREE, marketing is not merely identified
innovative measures to sell its products, but to proactively gauge their changing
needs and produce accordingly.
Indian cement industry clocked an impressive growth of 9.8% during FY 07-08. As
against it , SHREE registered a growth of 31% in sales volume. Net sales value
showed rise of 51%.
Market share
Shrees strategy of quality advertising combined with active field marketing helped it
increase its market share in north India. Company maintained its leadership position
in the key market of Rajasthan, Delhi & Haryana. Company increased its market
share in North India to 16.4% against 13.9% of last year.
Our focus on increasing marketing share in areas which are closer to their plants
offer them the advantage of low radius. The strategy benefited them in significantly
increasing their market share in the nearer markets of Rajasthan and Haryana.
Going forward they aim to further consolidate and increase our presence to attain the
leadership mantle in the entire North Indian market.
equity and overall increase market share in North India. Shree was able to acquire
newer market and extend its domination to the existing market. Increased growth
indicates Shree s superior preparedness to tap the emerging business opportunity.
Institutional sales
The institutional sales segment witnessed increased demand due to heightened
activities in infrastuctureand commercial real estate such as multiplexes, malls, IT
office space etc. Considering the high demand potential of this segment, they
stepped up their efforts to increase sales, to institutional customer. The results were
encouraging as the institutional sales witnessed a massive 76% rise during the year.
They were able to acquire quality conscious and prestigious customer.
25
Customer satisfaction,
a business term, is a measure of how products and services supplied by a company
meet or surpass customer expectation. It is seen as a key performance indicator
within business and is part of the four of a Balanced Scorecard.
In a competitive marketplace where businesses compete for customers, customer
satisfaction is seen as a key differentiator and increasingly has become a key
element of business strategy.[1]
However, the importance of customer satisfaction diminishes when a firm has
increased bargaining power. For example, cell phone plan providers, such as AT&T
and Verizon, participate in an industry that is an oligopoly, where only a few suppliers
of a certain product or service exist. As such, many cell phone plan contracts have a
lot of fine print with provisions that they would never get away if there were, say, a
hundred cell phone plan providers, because customer satisfaction would be way too
low, and customers would easily have the option of leaving for a better contract offer.
There is a substantial body of empirical literature that establishes the benefits of
customer satisfaction for firms.
Measuring customer satisfaction
Organizations need to retain existing customers while targeting non-customers. [2]
Measuring customer satisfaction provides an indication of how successful the
organization is at providing products and/or services to the marketplace.
Customer satisfaction is an abstract concept and the actual manifestation of the
state of satisfaction will vary from person to person and product/service to
product/service. The state of satisfaction depends on a number of both psychological
and physical variables which correlate with satisfaction behaviors such as return and
recommend rate. The level of satisfaction can also vary depending on other factors
the customer, such as other products against which the customer can compare the
organization's products.
26
Work done by Parasuraman, Zeithaml and Berry (Leonard L) [3] between 1985 and
1988 delivered SERVQUAL which provides the basis for the measurement of
customer satisfaction with a service by using the gap between the customer's
expectation of performance and their perceived experience of performance. This
provides the researcher with a satisfaction "gap" which is semi-quantitative in nature.
Cronin and Taylor extended the disconfirmation theory by combining the "gap"
described by Parasuraman, Zeithaml and Berry as two different measures
(perception and expectation) into a single measurement of performance relative to
expectation.
The usual measures of customer satisfaction involve a survey[4] with a set of
statements using a Likert Technique or scale. The customer is asked to evaluate
each statement in terms of their perception and expectation of performance of the
service being measured.
Methodologies
American Customer Satisfaction Index (ACSI) is a scientific standard of customer
satisfaction. Academic research has shown that the national ACSI score is a strong
predictor of Gross Domestic Product (GDP) growth, and an even stronger predictor
of Personal Consumption Expenditure (PCE) growth. On the microeconomic level,
research has shown that ACSI data predicts stock market performance, both for
market indices and for individually traded companies. Increasing ACSI scores has
been shown to predict loyalty, word-of-mouth recommendations, and purchase
behavior. The ACSI measures customer satisfaction annually for more than 200
companies in 43 industries and 10 economic sectors. In addition to quarterly reports,
the ACSI methodology can be applied to private sector companies and government
agencies in order to improve loyalty and purchase intent. Two companies have been
licensed to apply the methodology of the ACSI for both the private and public sector:
CFI Group, Inc. applies the methodology of the ACSI offline, and Foresee Results
applies the ACSI to websites and other online initiatives. ASCI scores have also
been calculated by independent researchers, for example, for the mobile phones
sector,[5] higher education,[6] and electronic mail.[7]
27
29
For Business to Business (B2B) surveys there is the InfoQuest box[1]. This has been
used internationally since 1989 on more than 110,000 surveys (Nov '09) with an
average response rate of 72.74%. The box is targeted at "the most important"
customers and avoids the need for a blanket survey
Empowering People
At SHREE they consider their people as their greatest assets. They drive growth and
achieve long term sustainability of their business. Their culture fosters differential
thinking, empowering people by investing in their professional growth. The company
strives to be recognize as the best place for the best people to do the best work.
Promoting Progress
SHREE cement was awarded the best employer award for 2007 by the employers
association of Rajasthan. Shree prides itself in promoting progress by creating and
maintaining a work environment which is conducive to both professional and
personal growth. The exceptional performance of people manifest itself in the overall
performance of the company and growing outlay for human resources.
The company trained and multi-skilled so that members could deepen and
extend their competencies across the house keeping, maintenance, risk
management, team building and environment, health and safety functions.
31
32
ADVERTISING
Need for Advertising: Cement has evolved into a highly commoditized product category. Due to
competitive pricing within the industry, there was not much differentiation among the
various brands on offer.
People too did not pay much attention to this product unless there was a need felt.
Hence people who were currently making their houses or were soon to embark on
such a project became the target market.
Because of the product being commoditized, there was a need for differentiation for
which there were some changes made to the product.
Shree Cement Ltd was not advertising its products for the past few years but looking
at the competitive market and opportunities ahead it introduced a new ad campaign
which was targeted to differentiate its products from other cement brands. It
introduced an ad campaign showing the anti rusting capability of the Red Oxide
Cement of the company. But still the presence of the company has not been as
intense as other brands have like Ambuja and Grasim etc
33
3. RESEARCH METHODOLOGY
3.1. Title of the Study:
Market Analysis and Customer Satisfaction
135
34
This show the rapid growth in construction at Jodhpur and huge market scope for the
cement.
Finally, Project guide (Shri Gopal Tripathi) ask me do survey on COMPARAIVE
RESEARCH OF SHREE ULTRA RED OXIDE CEMENT WHIT OTHER BRANDS
AMONG RETAILAIRS.
3.4.1. DATA SOURCE
Research included gathering both Primary and Secondary data. Primary data
is the first hand data, which are selected a fresh and thus happen to be original in
character. Primary Data was crucial to know various retailers views about cement
and to calculate the choice of this brand in regards to other brands.
Secondary data are those which has been collected by some one else and
which already have been passed through statistical process. Secondary data has
been taken from internet, newspaper, magazines and companies web sites.
135
35
4.
From the present study which is based on survey the following facts are come out,
there is some factors which influence sale of two wheeler.
4.1. Factors Influence Sale of cement:
Features:
Price:
Availability:
Quality:
4.2. Findings:
Surprising result are that 90% builder and contractor are aware of our product and
Builder are impressed with its quality, finishing, and Strength. But 75 % builder and
contractor decision are based on their contractor and retailer suggestions.
BINANI IS TOP SELLING BRAND IN JHALAMAND ARES
Reasons
-
Contractor Choice
Customer Preference
36
Contractor Choice
Customer Preference
Banana Is Top Selling Brand IN Mahogany Badin / Kudu Housing Board Areas
Reasons :
-
Contractor Choice
Customer Preference
Contractor Choice
Customer Preference
38
2000
1800
1600
1400
1200
1000
800
600
400
200
0
Binani
JK Laxshmi
Birla
Bangur
Ambuja
Shree
Tuff Cemento
Ultra Tech
Chetak
M/Ton
41
70
Binani
JK laxmi
Birla
Ultratech
Ambuja
Bangur
Shree Ultra
Tuff cemento
JK Nimbahera
60
50
40
30
20
10
0
43
44
70%
Quality
60%
Price
50%
Advertisment
40%
Retailers
Suggestion
Contractors
Choice
Availability
30%
20%
10%
0%
45
1 6. SWOT Analysis
SWOT ANALYSIS FOR SHREE CEMENT LTD
STRENGTHS
Focused strategy
Lowest cost producer of cement in north India
A secure source of raw materials
High penetration in government projects
Largest single plant capacity in India
Shree power plant, which is producing electricity enough for RAS plant
WEAKNESS
Less dealer incentives as compared to its competitors
Color of the cement has not been perceived greatly, green color was most
preferred
Poor advertising and brand promotion
OPPORTUNITIES
THREATS
2
3
4
7. Conclusion
9. APPENDIX
QUESTIONNAIRE (RETAILERS)
48
Binani
Tuff Cemento
JK Nimbahera
Abuja
Ban gaur
)
(
JK Larksome
Ultrachic
Non-Branded Product
_________________________________________________________
__
Quantity
Price
49
W/s Price
Retail
1.
2.
3.
4.
Ques3. What is the Price of different Brands ?
Ques4. Which brand product is most preferred by you in terms of quality?
Ques6. Which of the following offer given by company satisfy you most ?
Bonus
Gift
Special offer
International tour
Retailer suggestion
Contactor Choice
Availability
Place:
Date:
(Signature)
51
Brands
Binani
II
800 -
III
IV
100 -
50
VI
VII
20 35
VIII
M/Ton
1005
Avg.W/s
Avg.
Price
R/
220-225
Price
223-
JK Lakshmi
800 -
100 11 -
50 -
961
225-230
230
231-
Birla
600 -
100 -
700
220-224
234
225-
Ultra
35
75
225-230
230
230-
226-230
234
231-
Ambuja
40 -
100 -
15 -
115
Bangaur
11 50
10 50
150
271
218-222
234
225-
Tuff
15 50
65
217-221
228
224-
Cemento
228
LOCATION SURSAGAR
Brands
Banana
Shree
Ambuja
Bangaur
Tuff Cemento
25
35
II
30
30
72
10
III
15
94
30
-
M/Ton
70
94
60
72
45
Avg.W/s Price
Avg.
220-225
217-221
226-230
218-222
217-221
R/ Price
223-230
225-228
231-234
225-228
224-228
Brands
Binani
II
III
IV
25 75 100 50 -
VI
30
VII
75
VIII
15
M/Ton
370
Avg.W/s
Avg.
Price
R/
200-203
Price
200-
JK Lakshmi
50 20 30
25
225
350
200-205
207
205-
Birla
215
215
200-205
210
205-
200-207
207
205-
Ambuja
90
50 -
50
190
210
Tuff Cemento
60 50 30
140
200-205
205210
Brands
Binani
JK Lakshmi
Birla
Bangur
Ambuja
Shree
Tuff Cemento
Ultra
Chetak
Kamdhenu
II
III
IV
10
35 10
15
35
20
VI
VII
VIII
M/Ton
15 40 35
10 40 10
30
30
10
15
95
10
10
200
115
45
10
180
130
140
110
125
15
10
20
10
10
140
50
15
70
10
15
20
15
50
70
75
10
Avg.W/s
Avg.
Price
200-203
200-205
200-205
200-204
200-207
200-205
200-205
R/ Price
200-207
205-210
205-207
205-207
205-210
205-210
205-210
Brands
Binani
JK Lakshmi
II
25
25
III
25
M/Ton
50
25
55
Avg.W/s Price
Avg.
200-203
200-205
R/ Price
200-207
205-210
Birla
Shree
25
50
25
50
56
200-205
200-205
205-207
205-210
Brands
Binani
JK Lakshmi
Bangur
Ambuja
Ultra
600
II
III
IV
50
40
51
40
60
60
50
100
25
M/Ton
Avg.W/s Price
Avg.
300
45
40
25
130
351
695
140
170
200-203
200-205
200-204
200-207
200-207
R/ Price
200-207
205-210
205-207
205-210
205-210
MADHUBAN
RATANADA
CHOPASNI
1005 70
961 -
370
350
200
115
50
25
130
351
1825
1802
200-203
200-205
200-207
205-210
Lakshmi
Birla
Bangaur
Ambuja
Shree
Tuff
700
75
115
271
65
72
60
94
45
215
190
95
140
45
10
180
35
140
25
50
695
140
-
985
852
675
545
390
200-205
200-204
200-207
200-205
200-205
205-207
205-207
205-210
205-210
205-210
Cemento
Ultra
Chetek
Kamdhenu
170
110
125
15
280
125
15
200-205
200-205
200-205
205-210
205-210
205-210
SURSAGAR
LAL SAGAR
JHALAMAND
Binani
JK
Brands
M/Ton
Avg.
Avg.
W/s
R/ Price
Price
10. BIBLIOGRAPHY
BOOKS:
. G- Krishna swami, Principle & practice of life insurance, 2009, First edition
58
2007, First
edition
George Rosen
Retail Management: A
national
business environment
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