Mahindra Institute of Quality PGDOM

NAME:

Date:

Time: 70 Minutes Marks: 60

1. No negative markings
2. Only one answer for each question (more than 1 answer will not be considered)
3. Circle the most appropriate answer
Lean
1. Which company introduced TPM first?
a. Toyota
b. Vikram cement
c. nippon
d. Nippondenso
2. What is the 0th Step in JH Autonomous Maintenance?
a. Autonomus inspection
b. preperation
c. Planning
d. PDCA

a.
b.
c.
d.

3. What is the Basic first step of TPS House:

5S
Standardized Work
Team work
Stability

4.
a.
b.
c.

Crack & Rusty is come under which type of abnormality

5S
Unsafe Places
Unfulfilled Basic condition

d. Quality Defect Sources

5.
a.
b.
c.
d.

Which type of defect is required PM Analysis

B Type
D Type
C Type
A Type

6.
a.
b.
c.
d.

Line organization loss that can impede

Machine Loading time
Equipment efficiency
Human work efficiency
Effective use of production resource

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7.
a.
b.
c.
d.
a.
b.
c.
d.

Kanban to be used for

Creating the pull system
Reducing the process cycle time
Improve the utilization
Reduce the Breakdowns

8. What is the scientic study method for overburden

Painology
ergonomics
del
MOST

9. Data Box in a VSM should contain information based on ?

a. Engineering Standard
b. Process Control chart
c. What you observe on the day we draw our Map
d. Ideal state conditions of the line
10. The recommended Level for begining to map VSM for a Product family is
a. Corporate level All Business
b. Plant level Door To Door
c. At the process level Single Cell
d. Individual Machine level
a.
b.
c.
d.

11. What is deciding the capacity of the line

inventory
quality
bottle neck cycle time
Maintenance
12. The Toyota Production System principle requires that:
a. goods and services flow to the next available person.
b. goods and services flow to the next available machine.
c. all production lot sizes be exactly one.
d. employees actually doing the work must be actively involved making the
improvements in that work.
13. The just-in-time (JIT) system is a(n):
a. management system of people and procedures to fulfil all delivery deadlines.
b. production system of small-lot manufacturing to reduce work-in-process inventory.
c. materials management system for removing all inventories.
d. integrated system of managing resources, information, and decision
processes to eliminate waste.
14. The lean system concept will not work without the proper environment.
Which one of the following characteristics is most common to firms that have
successfully implemented a lean system?
a. Uniform assembly schedules
b. Specialized workforce
c. High rates of machine failures
d. Longer setup times

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15. There are many requirements for the successful implementation of the lean
system of production. Which one of the following is not such a requirement?
a. Uniform assembly schedule
b. Short setup time
c. Low machine failure and low defects
d. Substantial natural resources
16. Lean systems maintain inventory in small lot sizes because small lot sizes:
a. increase pipeline inventory, allowing the organization to buffer against demand
uncertainties.
b. increase the quality level of the product.
c. enable schedules to use machine capacities more efficiently.
d. increase manufacturing lead time because of the increase in waiting time
17. Lean systems use the standardization of components because
standardization:
a. decreases the demand for each component.
b. increases worker productivity.
c. allows for small lot sizes more easily.
d. decreases repeatability.
18. Companies using lean systems generally have:
a. many suppliers to ensure that material shortages never occur.
b. suppliers that are located nearby to decrease delivery lead time.
c. suppliers that are willing to accept short-term contracts.
d. suppliers who are low-cost producers
19. Which one of the following statements regarding the Toyota lean system is
TRUE?
a. It is particularly well suited for making irregularly used parts and customized
specials.
b. It is a push system, with orders pushed out in anticipation of future requirements.
c. Each container has either a withdrawal or production-ordering kanban.
d. The single most important factor in shaping the environment is having reliable
suppliers nearby.
20. Which of the following is a process consideration in the implementation of
a lean system?
a. Firms might have to change existing layouts.
b. Workstations typically will be moved farther apart.
c. A contract with strict job classifications will be adopted.
d. Plant access by rail will be necessary.
21. Value stream mapping DOES NOT contain
a. Material flow and information flow
b. Data box with cycle time, changeover time, up time
c. Customer and supplier icons and symbols
d. Process parameters and specifications

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Five S
a.
b.
c.
d.
e.

22. 5s is applicable to
Work Place
Home
Public Places
Private Places
All of the above

a.
b.
c.
d.

23. Sorting (1S) does the following

Removes all unused tools, parts and instructions
Place for each item is clearly demarcated and labelled
Clean the work place and all equipment
Keeps only essential things and removes what is not required

a.
b.
c.
d.

24. After sorting which of the following you retain

Not used for over 2 years
Damaged and not repairable
Contingency part not used for long years
Required but excess

25. Shining (Cleaning) is done for

a. Removing dirt and dust accumulated for long time
b. Giving a good look to the work place
c. Improving house keeping
d. Identifying hidden problems like cracks, leakages, dents, broken parts etc and fix
them
e. All of the above
a.
b.
c.
d.
e.

26. Visual Management System helps in

Quickly and instantaneously locating abnormalities
Provides understanding between normal and abnormal condition
Hides defects and abnormalities
Uses the sense of hearing, touch and smell.
Both a and b

DAILY WORK MANAGEMENT

27. Daily Management is applicable to
a. Workmen
b. Supervisors
c. Managers
d. Top Management
e. All of the above

28. Daily work Management is

a. Structured communication and review system at work place
b. A system where all functions and processes are standardized and never changed
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c. Not applicable to senior levels
d. Is independent of Policy deployment
29. Means for achieving the objectives of a higher level become the objectives
for the next level
a. Yes
b. No
30. DWM results in
a. Surface out all hidden problems
b. Improves communication
c. Setting priorities for succeeding year
d. Improves business performance
e. All of the above
31. DWM is the system that prevents backsliding of improvements by
a. Standardizing everything
b. Following the standards whenever convenient
c. Checking the results at random times
d. Following SDCA cycle
e. Both a & d
Work Station Standardization
32. Types of SOS
a. Analysis
b. Procedure
c. Man Machine Job allocation
d. Operator Job Allocation
e. All of the above
33. Dexterity training imparts
a. Basic skills
b. On job skills
34. L level of on job competency means
a. Capable of training others
b. Capable of performing operation and resolving any issues thrown up
c. Capable of performing operations with the help of SOS under standard conditions

35. High difficulty station (A) should be allotted to

a. L1 Basic skill level operator
b. L3 Basic skill level operator
c. I level on job skill level operator
d. Any of the above
e. None of the above
36. Implementation of WSS results in
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a.
b.
c.
d.
e.

Eliminate NVAs
Improve ergonomics
Improve quality
Improve safety
All of the above

37. Purpose of Man Machine job allocation SOS

a.
b.
c.
d.
e.

Reduce Idle time

Reduce waiting time
Improvement in engaging Man/Machine
How to perform job
All except d

Project Management
38. Why should assumptions be documented in a Project?
a. Assumptions might prove to be wrong. Knowing which assumptions were incorrect
allows baseline adjustments in case of project crisis.
b. Assumption analysis is a valuable tool and technique of Risk Identification.
c. Assumptions limit the project management team's options for decision making.
d. In case of schedule or budget overruns, the documentation of assumptions
supports a clear assignment of responsibility.
39. Tools and Techniques of Risk Response Planning include
a. Identifying, quantitative and qualitative analysis, monitoring and control.
b. Avoidance, transference, mitigation, acceptance.
c. Identification, assessment of magnitude and probability, assessment of costs of
response .
d. Risk management reviews

40. What are the five process groups used in the PMI methodology?
a. Initiating, Planning, Executing, Controlling and Closing
b. Initiating, planning, Executive, Testing, signoff
c. Requirement, system development, Testing, UAT, signoff
d. Initiating, planning, executing, Testing, Closure
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41. You are assigned as the project manager in a project with an aggressive
schedule. During a recent meeting your team complained about the high
pressure applied and the many hours of overwork time.
What is the preferred solution to handle the problem?
a. Try to obtain additional budget and time.
b. Improve team communication and availability of high quality data on risks. Use
this information to enable you to make well-founded decisions earlier.
c. The problem might be the customer disturbing project rhythm. Keep him on
distance from the team.
d. Apply fast tracking to shorten project duration without additional work.
42. What is created in initiating process group?
a. Project charter, requirements documentation
b. Project scope statement, various management plans
c. Project charter, project scope document
d. Project charter, stakeholder management plan
43. Which is true regarding projects?
a. A project is a unique service undertaken to create a temporary product.
b. A project is a unique endeavour undertaken to create a temporary service.
c. A project is a temporary endeavour undertaken to create a unique product or
service.
d. A project is a temporary product undertaken to create a unique endeavour or
service

44. The most crucial time for project risk assessment is:
a. When a problem surfaces.
b. During the planning phase.
c. During the close-out phase.
d. After the project schedule has been published.
45. Project should be terminated for all of the following reasons except:
a. Lack of team synergy.
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b. The project no longer meets the company's objectives.
c. The resources are not available to complete project activities.
d. Project funding has been significantly reduced.
46. An appropriate sequence for risk management activities is:
a. Risk Planning, Risk Identification, Risk Analysis & Risk response plan.
b. Risk identification, risk assessment, and risk planning.
c. Risk identification, risk mitigation, and risk management.
d. Risk identification, risk elimination, and risk mitigation
47. Supplier risk is highest with ___________.
a. Firm fixed price contract.
b. Cost plus incentives fee.
c. Cost sharing.
d. Fixed price plus incentives.
48. A fundamental tenet of modern quality management in projects holds that
quality is most likely to be achieved by:
a. Planning it into the project.
b. Developing careful mechanisms to inspect for quality.
c. Striving to do the best job possible.
d. Conducting quality circle activities.
49. What should a project manager do or follow to ensure clear boundaries
for project completion?
a. Scope verification
b. Complete a scope statement
c. Scope definition
d. Risk management plan

50. Which of the following are the Triple Constraints?

a. Product Scope, Time and Cost.
b. Project Quality, Time and Cost.
c. Project Quality, Schedule and Scope.
d. Project Scope, Time and Cost.
Data Analysis Tools
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51. Histogram is BEST used for
a. Graphically depicts the variability in population under study (a process or
lot)
b. Collection of data of a Process or Lot
c. Carrying out Root Cause Search of a Problem
d. Segregating vital few from trivial many
52. Step 6 of QC Story: Standardization (Permanent elimination of problem)
includes
a. Prepare / update the standards (documents like SOP, QCPC, etc)
b. Communicate new standards to key users
c. Educate & Train, as necessary
d. All the above
53. Which one of these is NOT part of 1st step of QC story approach
a. Problem Definition
b. Problem Justification
c. Root Cause Analysis
d. Emergency Response
54. When correlation coefficient is 0.95 and we find there is increase in Y with
increase in x in linear way based on scatter plot
a. There is positive correlation
b. There is negative correlation
c. We cannot estimate with above information
d. 70% of variation in Y is because of variation in x
e. a & d both
55. Effective brainstorming is one where
a. Carryout qualitative discussion to identify ideas
b. Focus on quality of idea generated and judge based on teams concession
c. Focus on getting more ideas than quality of ideas
d. Data is used for coming up with meaningful conclusion

Supply Chain Management

56. The purpose of supply chain management is

a. provide customer satisfaction
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b. improve quality of a product
c. integrating supply and demand management
d. increase production
57 The major decision areas in supply chain management are
a.

location, production, distribution, inventory

b.

planning, production, distribution, inventory

c.

location, production, scheduling, inventory

d.

location, production, distribution, marketing

58. The total logistics cost factors need to be balanced against the:
a. supply chain managers total experience
b. total expected transportation needs
c. customer service factors
d. lead time expectations
e. replenishment time forecasts
59. Which of the following is not true for forecasting?

a. Forecasts are rarely perfect

b. The underlying casual system will remain same in the future
c. Forecast for group of items is accurate than individual item
d. Short range forecasts are less accurate than long range forecasts
60. Buffer stock is the level of stock
a. Half of the actual stock
b. At which the ordering process should start
c. Minimum stock level below which actual stock should not fall
d. Maximum stock in inventory

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