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Maslach Burnout Inventory (MBI)


Home / Academic Solutions / Academic Research Resources /
Directory of Survey Instruments / Maslach Burnout Inventory (MBI)
The Maslach Burnout Inventory (MBI) has been recognized for
more than a decade as the leading measure of burnout, incorporating
the extensive research that has been conducted in the more than 25
years since its initial publication. The MBI includes three
questionnaires the Human Services Survey, the General Survey,
and the one this report is on, the Educators Survey.
The MBI Surveys address three general scales:
Emotional exhaustion measures feelings of being emotionally
overextended and exhausted by ones work
Depersonalization measures an unfeeling and impersonal
response toward recipients of ones service, care treatment, or
instruction
Personal accomplishment measures feelings of competence
and successful achievement in ones work
The ES evaluates three dimensions of burnout in education, including
teacher, aides, and administrators. This instrument is very similar to
the HSS, expect that is specifically deals with educative
administrative stress in relation to students.
Formatting for the ES is a 22-item survey which uses a 7-point scale
for responses. An answer can range from Never to Every day.
Author
Maslach, Christina; Jackson, Susan E.; Leiter, P. Michael; Schaufeli,
Wilmar B., 1996.
Reliability and Validity
Several studies carried out by Iwanicki & Schwab (1981) and Gold
(1984) support reliability such as the three-factor structure and
internal reliability. Cronbach alpha ratings of 0.90 for emotional
exhaustion, 0.76 Depersonalization, and 0.76 for Personal
accomplishment were reported by Schwab; very similar ratings were
reported by Gold. Time periods of a few weeks, 3 months, and 1
year were used for test-retest reliability. Scores in the few week
range were the highest (.60-.82) whereas scores in the year range
were the lowest (0.54-0.60). The test manual covers validity for the
MPI by noting patterns that appear again in the field. For example,
male teachers score higher then female in the depersonalization scale,
which is consistent with other helping professions.
Learn more about the MBI or to Purchase
You can learn more about the MBI or purchase at the website of our
preferred partner, MindGarden.com.
About Mind Garden, Inc.
Mind Garden is an independent psychological publishing company of
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The MBI Surveys address three


general scales:
Emotional exhaustion
measures feelings of being
emotionally overextended and
exhausted by ones work
Depersonalization measures an
unfeeling and impersonal
response toward recipients of
ones service, care treatment, or
instruction
Personal accomplishment
measures feelings of competence
and successful achievement in
ones work

Mind Garden is an independent psychological publishing company of


leadership, coping, anxiety and many other assessments and
developmental materials. Since 1994, Mind Garden has sought to
preserve and grow important psychological assessments. Mind
Garden has an array of services related to online access and scoring
of instruments.
Mind Garden is unique in providing a rapid response to purchase of
permission to reproduce their products, via PDF. This is ideal for
Ph.D. candidates and researchers who need it now, as well as those
who may wish to use an instrument online with other instruments or
questions. Paper licenses are also available, providing one copy with
permission to reproduce. Mind Garden provides review copies of
instruments and scoring in the product manual so that you do not
need to order additional components to understand an instrument.
Administration, Analysis and Reporting
Statistics Solutions consists of a team of professional methodologists
and statisticians that can assist the student or professional researcher
in administering the survey instrument, collecting the data,
conducting the analyses and explaining the results.
For additional information on these services, click here.
Dissertations Using the Maslach Burnout Inventory
Below is a list of dissertations using the MBI. The full version of
these dissertations can be found using ProQuest.
Bradham, K. M. (2008). Empathy and burnout in nurses. Institute for
Clinical Social Work (Chicago)).
Tebandeke, A. Z. (2008). The relationship among sense of
coherence, job burnout, and health status of hospital psychiatric
nurses. Walden University).
Peery, A. I. (2006). Caring and burnout in registered nurses: Whats
the connection? North Carolina State University).
Poghosyan, L. (2008). Cross-national exploration of nurse burnout:
Predictors and consequences in eight countries. University of
Pennsylvania).
Hunnibell, L. S. (2006). Self-transcendence and the three aspects of
burnout syndrome in hospice and oncology nurses. Case Western
Reserve University (Health Sciences)).
Kahler, R. D. (1990). Burnout in the long-term care provider: An
assessment of burnout factors among clinical employees in nursing
homes. Southern Illinois University at Carbondale).
Burke, K. M. (1996). An investigation of burnout in new jersey staff
nurses: The effects of fear of success in nursing and narcissism. New
York University).
References
Maslach, C., Jackson, S. E., & Leiter, M. P. (1996). Maslach Burnout
Inventory. (3rd ed.). Palo Alto, CA: Consulting Psychologists Press.
Cordes, C. L., & Dougherty, T. W. (1993). A review and integration
of research on job burnout. Academy of Management Re- view, 18,
621-656.
Schaufeli, W. B., Maslach, C., & Marek, T. (Eds.) (1993),
Professional burnout: Recent developments in theory and research.
Washington, DC. View
Journals
Kokkinos, M. Constantinos (2006). Factor structure and
psychometric properties of the Maslach Burnout Inventory-Educators
Survey among elementary and secondary teachers in Cyprus. Stress
and Health, Vol. 22, Issue 1, 25-33.
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