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Growth Drivers: Video is a big driver. As digital video production costs have declined, the use of video has grown
significantly for marketing, education/training, as well as internal communications. And HD video is driving the file sizes
even larger. The use of video surveillance is also driving greater video content, and again HD is driving larger file sizes.
Beyond video, just think of all the content employees generate on a daily basis from Microsoft Office documents
(presentations, spreadsheets, word processing), to scanned images and/or pdf versions of documents, and then
engineering/architectural designs. Finally, companies are keeping all this data much longer now perhaps even forever
as they realize it has value well after the initial purpose has
expired.
The Problem: So whats the problem with this growth in
unstructured data? First, it drives up the primary storage
costs, which is an expensive tier of storage; and as discussed
its growing at a faster rate than historical growth rates. The
second problem is unstructured data doesnt compress or
deduplicate well, increasing the cost of data protection
(backup) and disaster recovery (DR), while increasing the
time required to perform backups. Backup software costs
increase, the backup/DR hardware costs increase, the
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network costs increase, and the time required for employees to managing this larger amount of data and infrastructure
increases. IT organizations just dont have budget to
support this explosive data growth by applying the same
tools and principles as in the past something has to give.
The Solution: The solution is to move static, unstructured
content to less expensive archive storage that still
provides content owners with access to their files. Moving
this content off primary storage has the added cost
benefit of reducing backup/DR costs too. Many customers
see cloud storage as a solution, and may have corporate
directives to implement cloud strategies. Its important to
note, that this is complementary to Quantums view and
our solution enables cloud implementation as a storage tier, including both public and private cloud.
3. TALKING POINTS/SETTING THE APPOINTMENT
Probe to understand if theres pain with the customers current storage solution. Utilize open-ended questions (vs.
yes/no questions) to get the customer talking and then listen for key triggers. Leads were generated from an email sent
with the following heading: Save 30% on Intelligent NAS Appliance with Automatic Tiering to Cloud, Tape and Object
Storage. We do have a program for a 30% discount, but at this point in the discussion, its important to probe for
problem/solution, so thats where the following talking points focus.
Examples to Start Dialog:
Tell me about your storage environment and how fast your data is growing
Tell me about your cloud strategy
How are your backup and DR processes going?
How is your storage budget?
Tell me about your unstructured data and how youre dealing with that content
Listen/Probe for:
We have customers that have reduced their overall storage spend by 60%, and even more. Is this something
youd like to learn more about?
Other customers have addressed the same _____________ (insert pain point) issue by deploying our intelligent
NAS appliance to automatically tier older content to less expensive storage. Can I schedule an appointment to
discuss this solution in detail?
We see customers typically with 40-60% of their data being static, unstructured content. By leveraging your
existing Scalar library as an archive target you can significantly reduce overall storage costs, while improving
user access to their files. Can I schedule an appointment to discuss this solution in detail?
We have a cloud solution that is simple to deploy and manage, that integrates a NAS interface with public
and/or private cloud storage. Is this something youd like to learn more about?
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Document #
Description
DS00480A
SB00115A
P00793A
5-5023
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