SUMIT V.

RAI
A1-202 Anusuya Enclave,
Opp- Shinde Chatri Wanawadi
Pune – 411 040
 : +91 9021777598
+91 9860251168
Email id: sumit.rai79@gmail.com

CAREER OBJECTIVE: A highly dynamic , team spirited and result oriented

professional seeking to combine academic training with work experience to make a
significant contribution in the retail industry – in sales, business development, customer
relations and strategic planning skills.

WORK EXPERIENCE:

 VIP INDUSTRIES LTD. - Nasik

(Working since October, 2009 to till date)
Designation: Store Manager

Responsibilities:
- Manage total store level operations, including staff hiring, training, evaluation
and work schedules.
- Responsible for every phase day-to day store operations.
- Established sales goals, managed budget and devised sales forecasts.
- Responsible for personnel management, merchandise selection, presentation
and store operations.
- Worked directly with vendors to confirm and verify shipments.
- Handle budget planning and tracking, accounting and payroll.
- Formulate daily and weekly sales and activities reports.
- Handle the inventory control, accounts, merchandising and store
maintenance.
- Achieved the highest sales growth and good customer service in city; store
was chosen as a model store for city.
- Take essential measures for coordinating particular events and promotions.
- To obtain information about customers, competitors, market in general and
updating to the management on the same.
- To regularly update & educate the stores staff on company policies and procedures
so as to ensure adherence of same by all concerned.
- Responsible for growth in revenue and sales for the particular outlet.
- Timely and regular update to management on all critical activities/issues.
- Suggesting and preparing an advertisement strategy in a region to generate sales
through footfall.
- Develop a customer retention strategy for repeat purchases in the store.
  CROSSWORD BOOK STORE LTD. – Pune
(Worked from February 2007 upto 25th October, 2009)
Designation: Department Head/ Head Cashier

Responsibilities:
- Interacting with customers.
- Employee management and supervision/retention.
- Training, coaching and motivating personnel.
- Material distribution to other corner stores and the order status.
- Visual merchandising.
- Handling customer complaints and taking necessary actions.
- Generating and reviewing reports and reporting to senior management.

 CLUB MAHINDRA – Pune

(Worked from October 2006 upto February, 2007)
Designation: Customer Support Executive

Responsibilities:
- Attending customers and guiding them into fulfilling their requirement.
- Suggesting customers to decide the best offers suitable for them.

PROFESSIONAL QUALIFICATION:

-
Diploma in Computerized Financial Accounting,(Including MS Office and
SAP; retail) Tally 6.3(2003)
ACADEMIC QUALIFICATION:

 Pursuing Post Graduate Diploma in Retail Management from Symbiosis Institute

of Management, Pune.
Course Includes:
- Retail, Sales and Services Management
- Marketing Management, Supply Chain Management
- Management Information Systems
- Consumer Behavior
- Principles and Practices of Management

 Completed B.A. (specializing in Psychology) from Deen Dayal Upadhyay,

Gorakhpur University, Gorakhpur- UP in the year 2006.

STRENGHTS:
- Patience and adaptability.
- Believes in hard work with sincerity.
- Handling responsibilities under pressure.
- Good understanding of Customer Relationship Management.
- Creative and visionary thoughts.
PERSONAL DETAIL:

Date of Birth : September 7th 1985

Gender : Male
Marital Status : Single
Languages Known : English, Hindi (Speak, Read and Write).
Interests : Listening to music, Interacting with people even I like all
adventures activity such as, Trekking, Rock climbing, and
traveling too.

Reference:
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PLACE : SUMIT V. RAI