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Jr. Customer Service Executive Jobs at Tata Communication

Admission: PG Programmes for 2016-17 at University of Hyderabad
Engineering Special: Comprehensive Study Material for CSE & IT

Sakshi Bhavita Online Edition www.sakshieducation.com/bhavitha.aspx

K.V. Gnana Kumar
Director
DBS, Hyderabad.

MODEL QUESTIONS
1. Alice Vaidyan is the Chairman
and Managing Director of which
of the following Insurance Companies?
a) New India Assurance
b) Life Insurance Corporation
c) Birla Sun Life Insurance Co.
Ltd.
d) National Insurance Company
e) General Insurance Corporation of India
2. Prepayment charges are exempted for:
a) Housing Loans
b) Education Loans
c) Agri. Loans
d) Corporate Loans e) a, b & c
3. Minimum and Maximum period
of Certificate of Deposits:
a) 15 days & 1 year
b) 30 days & 1 year
c) 7 days & 1 year
d) 7 days & no limit
e) None
4. The Reserve Bank established
which board to encourage
transparency in lending and fair
pricing and customer servicing?
a) Board of Financial Supervision (BFS)
b) Banking Ombudsman
c) Banking Codes and Standards
Board of India
d) Deposit Insurance and Credit
Guarantee Corporation
e) All of the Above
5. In strategic alliance, the alliance
partners:
a) Merge with each other
b) One partner acquires the other
c) Remain separate entities
d) It is a type of convertion
e) None of the above
6. Maximum SLR to be maintained
by banks is:
a) 50% of Net Demand and Time
Liabilities (NDTL)
b) 40% Net Demand and Time
Liabilities
c) 30% Net Demand and Time
Liabilities
d) 60% Net Demand and Time
Liabilities
e) None of the above
7. With regard to nomination to Illiterate account, which of the following statement is correct?
a) Can extend in favour of literate only
b) Nomination facility is not available
c) Consent from Nominee is required

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Maximum SLR to be maintained by banks is:

d) Witness is a must e) None
8. A customer is entitled to get a duplicate DD in place of the lost
one, provided:
a) He gives due intimation to the
issuing branch
b) Payment of DD not already
made by the drawer branch
c) Execution of an indemnity
Bond
d) All of the above
e) a and b
9. Bank stakeholders include:
a) Shareholders
b) Customers c) Employees
d) a & b only e) a, b, c
10. Agency which purchases NPA
from banks is called:
a) Asset Management Company
b) Assets Reconstruction Company
c) Consolidation Company
d) Financial Reconstruction Company
e) None of the above
11. Working capital means:
a) Capital Requirements for the
day-to-day transactions
b) Excess of current assets over
current liabilities
c) Fixed assets - Current assets
d) None of above e) b and c
12. E.P.S. in share market stands for:
a) Earnings Per Share
b) Electronic Payment System
c) Employee Pension Scroll
d) Equated Payment System
e) None of these
13. Housing Loans granted to individuals up to Rs.___ for construction of houses (excluding loans
granted by banks to their employees) are treated as priority sector advances:
a) 1 lakh
b) 10 lakhs
c) 25 lakhs
d) 20 lakhs
e) 15 lakhs
14. When the contents of the Negotiable Instrument are modified by
the drawer, it is treated as:
a) Forgery
b) Fraud
c) Material alteration
d) Suppression of facts e) None
15. Operational risk is the risk of loss
arising from various types of:
a) Human error
b) Failed systems and procedures
in the bank
c) Breakdown in internal controls
d) All of the above
e) a and b
16. Exercise of nomination by the
depositor is:
a) Optional to the depositor
b) Mandatory in case of single

SBI

Clerks
Special

Financial
Awareness
named accounts
c) Mandatory in case of joint
accounts
d) Mandatory for locker accounts
e) None
17. Which of the following statements is not correct with regard to
Tax Saver Scheme of Banks?
a) Tax exemption is available for
the deposit amount under section 80C of IT Act
b) Period of deposit is allowed
up to 5 Years
c) TDS is applicable, if interest
payment is above Rs.10,000 in
a financial year
d) Maximum amount of deposit
allowed is Rs. 5 Lakhs
e) c & d
18. What is the total Priority Sector
Lending target for Foreign banks
with 20 branches and above to
be increased to ____ by 2018?
a) 32 %
b) 34 %
c) 36 %
d) 40 %
e) None of the above
19. No security is required for obtaining Educational Loan up to an
amount of:
a) Rs.4.0 lakhs b) Rs.3.5 lakhs
c) Rs.5.5 lakhs d) Rs.6.5 lakhs
e) Rs.7.5 lakhs
20. EEFC a/c means:
a) Exchange Earnings Foreign
Currency a/c
b) Exchange Earnest Foreign
Currency a/c
c) Exchange Earners Foreign
Currency a/c
d) Exchange Equated Foreign
Currency a/c
e) None of these
21. As per SEBI guidelines, in a Book Building process the cap in
the price band:
a) Should be at least 10% of the
floor price
b) Should not be more than 20%
of the floor price
c) No limits
d) a and c
e) None
22. The targets and sub-targets set under priority sector lending (PS-

L) for all scheduled commercial

banks are calculated on ___
a) Adjusted Net Bank Credit
[ANBC]
b) Credit Equivalent Amount of
Off - Balance Sheet Exposure
c) Either Adjusted Net Bank Credit [ANBC] or Credit Equivalent Amount of Off - Balance
Sheet Exposure
d) Adjusted Net Bank Credit [ANBC] or Credit Equivalent Amount of Off - Balance Sheet Exposure, whichever is higher
e) All of the Above
23. When banks give home loans, the
nature of charge created is:
a) Hypothecation
b) Mortgage c) Assignment
d) Pledge
e) None
24. Depositories hold securities in
which of the following forms?
i. Demat, ii. Physical
a) Only (i)
b) Only (ii)
c) Either (i) or (ii)
d) Both (i) and (ii) e) None
25. The nature of charge created while advancing against LIC policies is:
a) Assignment
b) Lien
c) Pledge
d) Set-off
e) a and b
26. Universal Banking means____
a) International Banking
b) Wholesale Banking
c) Offering multiple Financial
Products
d) All of the above e) a and b
27. In Core banking system:
a) Branches are connected to a
central host
b) Branch automation modules
and delivery channels are incorporated
c) Transactions are done centrally and online
d) All of the above e) a and b
28. Cheque truncation can be done by:
a) Using MICR data
b) Using electronic image of the
cheque and processing it at
CTS centre
c) Using data processing
d) a & b
e) None
29. RBI acts as the Banker to the___
Governments:
i. Central
ii. State
a) Only (i)
b) Only (ii)
c) Either (i) or (ii)
d) Both (i) and (ii)
e) None of the above
30. The committee which has recommended for establishment of data
warehouse is:
a) Vasudevan Committee

b) Rangarajan Committee
c) Saraf Committee
d) Shere Committee
e) b and c
31. Which of the following does not
match?
a) Regulator of insurance market
IRDA
b) Regulator of capital market
SEBI
c) Regulator of money market
RBI
d) Regulator of forex market
SEBI
e) All of the Above
32. This gives added value to products(is part of the product) in an
attempt to augment their products with values and associations
that are recognised by and are
meaningful to their customers:
a) Promotion
b) Brand
c) Product
d) Price
e) c and d
33. Who among the following was
selected to succeed Arun Kumar
Jain as the new Chairperson of
the Central Board of Direct
Taxes (CBDT)?
a) Sushil Chandra
b) Atulesh Jindal
c) Laxman Das
d) Subrat Kumar Ray
e) Sudha Sharma
34. The Central Board of RBI comprises, a Governor, 4 deputy governors and ____ directors.
a) 5
b) 7
c) 10
d) 15
e) 9
35. S.S. Tarapore passed away in
Mumbai on February 2, 2016. He
was well-known for his work in
the field of:
a) Diplomacy
b) Banking
c) Civil Service d) Law
e) Agriculture
36. Prime Minister Narendra Modi
unveiled the Start-up India action
plan to encourage new ventures
on January 16, 2016. Income of
start-ups will be exempted from
tax for how many years?
a) 1
b) 2
c) 3
d) 4
e) 6

KEY
1) e
5) c
9) e
13) c
17) d
21) b
25) a
29) d
33) b

2) e
6) b
10) b
14) c
18) d
22) d
26) c
30) a
34) d

3) c
7) d
11) a
15) d
19) a
23) b
27) d
31) d
35) b

4) c
8) c
12) a
16) a
20) c
24) a
28) b
32) b
36) c