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so we could hear twice as much as we speak

God gave us one tounge and two ears

the facts

we hearing 300-750 words per minute


we just listening 90-125 words per minute
Department Psychology University of Calgary : 2012

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BAGUS ADITYA
DEPT. OF CRIMINOLOGY

DIMAS PUTRA P
DEPT. OF COMMUNICATIONS

HANIF JUNISAF A
DEPT. OF
INTERNATIONAL RELATION

KHAIRUNNISA
DEPT. OF CRIMINOLOGY

SHINTA EKA F
DEPT. OF COMMUNICATIONS

3
facts
about
listening

Listening,
however, is something you consciously
choose to do. Listening requires
concentration so that your brain
processes meaning from
words and sentences.
Listening leads to learning.

#1
Listening

/
=

Hearing

Hearing is simply the act of


perceiving sound by the ear.
If you are not hearing-impaired,
hearing simply happens.

hearing just
using your ears

#2
Most people tend to be
"hard of listening"
rather than
"hard of hearing.

listening use
your ears, focus attention
and heart

You might be surprised to learn


that your words only convey about 7% of
what you're trying to say.
The other 93% is communicated through
facial expressions and the tone of your voice.

#3
Most people usually only remember about
17 to 25% of the things they listen to

listening
by numbers
There are actually four distinct listening
styles that you can employ, and about
40% of people are using two or more
at any given time.

Your ears work a little faster


than your mouth. The average number
of words you're able to listen to
per minute is around 450.

People spend between 70 and 80%


of their day engaged in some form
of communication, and about 55%
of their time is devoted to listening

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10 cfofective listening e
f
o
-

Stop Talking !
Put the Speaker at Ease

Pay Attention to Physical Gestures

Listen for what is not said


Know exactly what the speaker
are saying

be aware of tune out words

concentrate on hiddenmeaning
be patient

hold your temper


empathize with the speaker

10

identify
yourself !

#1
when you find the area of conversation....
good
listeners

bad
listeners

seizes oportunities

tunes out dry topics

#2
content or delivery ?
good
listeners

judges content, skip delivery over

bad
listeners

tunes out if delivery is poor

#3
how to hold your fire ?
good
listeners

doesn t judges till comperhension is complete

bad
listeners

tend to attend into argument

#4
how to listen ideas ?
good
listeners

bad
listeners

listen to central ideas

listen for facts

#5
how flexible you are to taking the note ?
good
listeners

adjust to topic and organizational pattern

bad
listeners

Busy with forms, not the content

#6
when you listening...
good
listeners

work hard, exhibits alertness

bad
listeners

show no energy, fakes attention

#7
when you get distractions in conversation...
good
listeners

avoid distractions, tolerate bad habits

bad
listeners

distracted easily

#8
when emotional arise in conversation...
good
listeners

interprets the emotional words

bad
listeners

react to emotional words

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