DRAFT - Opera Cluster Wizard Installation PDF

Opera Hotel Edition
Opera 4.0.03 Cluster Installation

Version 4.03
October 21, 2006
Opera Hotel Edition Opera Cluster Wizard Installation.doc
Copyright
2006 MICROS Systems, Inc. All rights reserved. No part of this publication may be reproduced,
photocopied, stored on a retrieval system, or transmitted without the express prior written consent of the
publisher. MICROS Systems, Inc. retains the right to update or change the contents of this document
without prior notice. MICROS Systems, Inc. assumes no responsibility for the contents of this document.
OPERA is a trademark of MICROS Systems, Inc.
On Oracle and the On Oracle logo are trademarks of Oracle Corporation.
Information in this document is subject to change without notice.
MICROS Systems, Inc. makes no warranty of any kind with regard to this material, including but not limited
to the implied warranties of marketability and fitness for a particular purpose.
MICROS Systems, Inc. shall not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material.
Document Number:
MICROS Systems, Inc.

Fidelio Technologies Inc.
2640 Golden Gate Parkway, Suite 211
Naples, FL 34105
Voice: (239) 643-7999 / Fax: (239) 643-7911
MICROS SYSTEMS, INC.
PAGE 2
OCTOBER 2006
Table of Contents
VERSION 4.03 ...............................................................................................1
INTRODUCTION ................................................................................................4
PREREQUISITES ...............................................................................................4
ASSUMPTIONS .................................................................................................4
REQUIRED OPERATING SYSTEM CHANGES ....................................................5
Server Naming ............................................................................................................. 5
Disk Automount ............................................................................................................ 5
Network Configuration ................................................................................................... 5
CD Rom Drive............................................................................................................... 7
Enable Remote Desktop ................................................................................................. 7
Change TEMP and TMP variables ..................................................................................... 8
Startup and Recovery .................................................................................................... 9
Performance Settings ...................................................................................................10
Automatic Updates .......................................................................................................11
Internet Explorer Enhanced Security ..............................................................................11
Distributed Transaction Coordinator ...............................................................................12
SINGLE SERVER INSTALLATION ........................................................................12

SAN / DISK CONFIGURATION ............................................................................12
SAN Configuration check...............................................................................................12
Manual SAN configuration .............................................................................................14
Windows Disk Configuration ..........................................................................................20
CLUSTER INSTALLATION WIZARD .....................................................................26
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OCTOBER 2006
Introduction
This document describes the installation process using the cluster installation wizard, for the MICROS Cluster
System for Opera Version 4.0.03 and higher.
Please note that Oracle Fail Safe clusters are no longer supported with the introduction of this new solution
from Version 4.0.03 and higher.
Prerequisites
1.
For installation purposes, this document will assume that the installer has the technical ability to understand
the information and instructions within this document and will follows the steps contained in this document
to the letter.
2.
All installation steps outlined below should take place at the console. Using Windows2003
remote desktop with the /console option also works. Terminal server, VNC, Webex and
PCANYWHERE are not supported methods of installation. Do not install any software across a
network share. Install from local CD drives or hard drives.
3.
The cluster servers should not be a domain controller, DHCP, Wins or DNS server.
4.
The hardware required is a HP Packaged Cluster, or two servers (DL380, DL385, DL580, DL585) attached to
an MSA 500 Disk Array using SCSII cabling.
5.
The servers have been pre imaged with a Micros created Operating System Image. This image will be
different for each Major Account Client.
6.
Both Network Interfaces of both servers should be plugged into a switch. The use of a cross over cable
is not supported.
7.
At this time, this document only covers 32-Bit installations.
Assumptions
The servers are imaged with Windows 2003 Standard or Enterprise Server.
In this example the cluster server names are set as NPLCLUST1 and NPLCLUST2. The server naming
conventions are left up to the site. Most Major Account Clients have established naming conventions valid
throughout their estate. The same applies to the IP addressing scheme of the servers.
This document also assumes that the hardware is setup correctly and configured per the hardware vendors
specifications and guidelines. If there are any hardware issues, including configuration, please contact your
hardware vendor.
The installation example in this document is per the OPERA standards outlined in the document.
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OCTOBER 2006
Required Operating System Changes

Server Naming
Most Major Account Clients have specific naming / IP addressing standards. Make sure you are using the
latest standards available for the specific MAC hotel you are installing. You can find this information on the
MAC specific Share point site.
Rename both servers to their appropriate name.
Disk Automount
Automount of new partitions needs to be enabled on both nodes.
Open a command prompt and type diskpart
Once in diskpart, type automount enable
Network Configuration
Select My Network Places Properties
Rename the NICs to the following:
NIC 1: Public
NIC 2: Interconnect
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OCTOBER 2006

ATT: The number of the NIC can be determined by looking in the Device Name column
Select Advanced and make sure that the Public NIC is listed before the Interconnect
Leave the Network Interface Cards on DHCP as they will be assigned during the wizard driven installation
process. Make sure the Interconnect NIC is plugged into a switch. The use of cross over cables for the
Interconnect NICs is not supported in the Opera 4.0.03 cluster.
For each NIC on both servers, go into File and Print Sharing
Select Maximize data throughput for network applications
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OCTOBER 2006
CD Rom Drive
Rename the CD Rom drive to E:\ if it is not done already. Create a D:\ Partition on the remainder of Disk0.
Enable Remote Desktop

Go into System Properties Remote Desktop and tick Enable Remote
Acknowledge the below warning by clicking OK
PAGE 7
OCTOBER 2006
Change TEMP and TMP variables

To install properly across all nodes, the Oracle Universal Installer will need to use the temporary folders
defined within Windows. The TEMP and TMP folders should be the same across all nodes in the cluster. By
default these settings are defined as %USERPROFILE%\Local Settings\TEMP and %USERPROFILE%\Local
Settings\TMP in the Environment Settings of My Computer. This needs to be done for the user and system
environment variables.
For OPERA standards redefine these as TEMP = C:\TEMP and TMP = C:\TEMP for all nodes. Once this
variable has been set, go to the command prompt and type MD C:\TEMP.
Select Start > Settings > Control Panel. Double-click System, and then click the Advanced tab.
Click Environment Variables
PAGE 8
OCTOBER 2006
Startup and Recovery

Select Start > Settings > Control Panel - System, and then click the Advanced tab.
Click Setting on the Startup and Recovery section.
Change Time to display to 10 seconds
Make sure Automatically Restart is not selected
Select Small Memory dump on the debugging information section
Select Edit on the startup options and Modify the boot.ini file. Change the Execute entry to
/NoExecute=AlwaysOff
PAGE 9
OCTOBER 2006
Performance Settings
Select Start > Settings > Control Panel - System, and then click the Advanced tab.
Select Settings in the Performance section
Set Visual Effects to Adjust for best performance
Go to the Advanced tab Virtual Memory Change Set the size of the paging file to 4092
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OCTOBER 2006
Automatic Updates
Select Start > Settings > Control Panel - System, and then click the Automatic Updates tab.
Set Automatic Updates to Turn off
Internet Explorer Enhanced Security

Select Start > Settings > Control Panel Add or Remove Programs Add/Remove Windows Components
Verify Internet Explorer Enhanced is deselected. If not then please do so.
PAGE 11
OCTOBER 2006
Distributed Transaction Coordinator

Stop and set the Distributed Transaction Coordinator Service to Disabled
Single Server Installation

Install Opera 4.0.03 Single Server Edition to the D:\ drive of both servers as per the Single Server
Installation document.
SAN / Disk Configuration

SAN Configuration check
Shut down both servers.
Check that both servers are correctly attached to the MSA 500.
PAGE 12
OCTOBER 2006

Power on the SAN and wait until both MSA controllers display Startup Complete
Power on NODE1 and than NODE2
Log in as local administrator on the first node
Go to Start Programs HP System Tools HP Array Configuration Utility HP Array Configuration Utility
Select Local Application Mode and click OK
On the left hand side, you should see 2 controllers like below. If that is not the case, review the connection
between the servers and the SAN
REMARK: On some servers, you will see 3 controllers like below. You can ignore the 642 controller as its
sole purpose is providing a SCSI port to connect the servers to the MSA 500. This controller does not need
configuration.
Select the MSA500 G2. The configuration should look like below. If that is not the case, follow the manual
steps below to configure the MSA.
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OCTOBER 2006
Manual SAN configuration

When the MSA is not configured yet, it should look like below
On the right hand side, select Create Array and select disk 1 and 8
PAGE 14
OCTOBER 2006
Select Create Logical Drive
Accept the default settings and select OK (Check Fault Tolerance is set to RAID 1+0)
Click the Save button
PAGE 15
OCTOBER 2006
Confirm the warning message
You now have created the first logical drive
On the right hand side, select Create Array and select disk 2 and 9
Select Create Logical Drive
PAGE 16
OCTOBER 2006
Accept the default settings and select OK (Check Fault Tolerance is set to RAOD 1+0)
On the right hand side, select Create Array and select all remaining drives by selecting Select All
PAGE 17
OCTOBER 2006
Change the Fault Tolerance to RAID 1+0 and select OK
PAGE 18
OCTOBER 2006
The result will now look like below
Exit the ACU
PAGE 19
OCTOBER 2006
Windows Disk Configuration

The database files, archive logs and night audit reports will be stored on OCFS drives (Oracle Clustered File
System). This makes the drives available from both nodes at any given time.
The following steps should only take place on NODE1 of the cluster unless stated differently.
Right click My Computer Manage Disk Management
In order to create the Extended Partitions, right click the unallocated region of a basic disk and choose New
Partition. Note that Dynamic disks are not supported. If prompted to write a signature, than do so, but
make sure to de-select the option to upgrade to dynamic disks.
In the Create Partition wizard, select Next
Select Extended Partition and select Next
Allocate the complete disk (note that size value is different in this screen shot than it would be I reality)
PAGE 20
OCTOBER 2006
Confirm creation option and select Next.
Repeat these steps for the 2 remaining disks.
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OCTOBER 2006

The result should look like below.
Right click the first Extended Partition and select Create a Logical Drive
The New partition wizard will appear. Click Next
PAGE 22
OCTOBER 2006

Select Logical drive
Allocate the entire disk
PAGE 23
OCTOBER 2006

Select Do not assign a drive letter or drive path
Select Do not Format
PAGE 24
OCTOBER 2006

Confirm by selecting Finish
The result should look like the below
Reboot both servers

After reboot, remove all drive letters assigned to these 3 disks (typically the letters are assigned on NODE2)
PAGE 25
OCTOBER 2006
Cluster Installation Wizard

On NODE1, copy the contents of the Micros Cluster CDs into a temporary folder (eg C:\temp\Disk1 /
C:\temp\Disk2)
Before starting the wizard, make sure on both servers the OracleServiceOPERA and the
OracleProcessManager is stopped and set to Manual Startup.
Run The Setup.exe
Click Next and you will be prompted for the Cluster Name and Public Node Names.
PAGE 26
OCTOBER 2006

Click Next and enter the IP information for NODE1
PAGE 27
OCTOBER 2006

Click Next and enter the IP information for NODE2
Enter the virtual IP address on which the Application Server will run.
PAGE 28
OCTOBER 2006

The wizard will now install and patch Oracle Clusterware on both nodes.
The Oracle Universal Installer will run some checks and be launched.
PAGE 29
OCTOBER 2006
Because we are not using additional NICs for the VIP addresses, the following message will appear. Click
OK and Click Next on OUI screen.
After clicking Next, the following appears. Acknowledge by clicking OK.
PAGE 30
OCTOBER 2006
The installer will Exit.

When the following screen appears, navigate to the location where you have copied Disk 2
The Oracle Universal Installer will be launched again in order to apply a patch. Both cluster nodes are
selected. Click Next.
PAGE 31
OCTOBER 2006
The patch set will be applied on both nodes.
Additional patches are being applied. This takes a while. Do not close any DOS windows popping up.
PAGE 32
OCTOBER 2006
When this window appears, the wizard is moving the database files to the I: drive on the shared storage.
Note that the wizard recreates a new control file containing the new location of the datafiles, it is not just a
copy.
Press Finish in order to end the installation.
Both Nodes will be restarted when pressing OK.
PAGE 33
OCTOBER 2006
Application Server changes

Open the Cluster Control utility and you will be prompted that no services are running. Please select to activate a
database and application server node.
Configure Application server to use IP address

We will use the OAppCfgEd Tool to configure the application server for the use of the virtual IP address
rather than the hostname. Also, the configuration files will be set up in a way that database connectivity to
both cluster nodes is possible. This process needs to be performed on both nodes.
Open OAppCfgEd on the active node. On the Configured entries section, select the Opera schema and select
Edit
PAGE 34
OCTOBER 2006

Click in the Schema name box and press the space bar.
The Update Config will now be high lighted.
Press the Update Config button and the configuration files will get updated.
Click the Back button. Now, back on the configured entries, tick the Use IP Address entry and make
sure the virtual address is selected.
Click Apply and confirm the message.
Select Close and confirm the application server bounce.
PAGE 35
OCTOBER 2006
Failover the application server and repeat the above mentioned steps using the OAPPCFGED utility.
PAGE 36
OCTOBER 2006

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Opera Hotel Edition

Opera 4.0.03 Cluster Installation

Opera Hotel Edition Opera Cluster Wizard Installation.doc

MICROS Systems, Inc.

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

SINGLE SERVER INSTALLATION ........................................................................12

CLUSTER INSTALLATION WIZARD .....................................................................26

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

At this time, this document only covers 32-Bit installations.

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Required Operating System Changes

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Select Maximize data throughput for network applications

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Enable Remote Desktop

Acknowledge the below warning by clicking OK

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Change TEMP and TMP variables

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Startup and Recovery

Change Time to display to 10 seconds

Make sure Automatically Restart is not selected

Select Small Memory dump on the debugging information section

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Internet Explorer Enhanced Security

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Distributed Transaction Coordinator

Single Server Installation

SAN / Disk Configuration

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Manual SAN configuration

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Select Create Logical Drive

Click the Save button

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Confirm the warning message

You now have created the first logical drive

Select Create Logical Drive

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Click the Save button

Confirm the warning message

MICROS SYSTEMS, INC.

Opera Hotel Edition Opera Cluster Wizard Installation.doc

Change the Fault Tolerance to RAID 1+0 and select OK

Click the Save button