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M. O.

E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 04
Date: 10 Aug 2014
Page 1

APPENDIX 1 TO PART 3
QUALITY AUDIT FORMS

AUDIT C/L REF. No

DESCRIPTION

MOQA- 01

FACILITY/ PERSONNEL REQUIREMENTS

MOQA- 02

CERTIFYING STAFF- EQUIPMENT, TOOLS AND MATERIAL

MOQA- 03

ACCEPTANCE OF COMPONENTS- MAINTENANCE DATA

MOQA- 04

PRODUCTION PLANNING- CERTIFICATION OF MAINTENANCE

MOQA- 05

MAINTENANCE RECORDS- OCCURRENCE REPORTING

MOQA- 06

M.O.E- PRIVILEDGES/ LIMITATION/ CHANGES/ OF THE


ORGANIZATIONTION- COMPLIANCE IAW THE M.O.E.

MOQA- 07

PRODUCT SAMPLING- (AIRCRAFT WORK IN PROGRESS)

MOQA- 08

COMPONENT SUPPLIERS

MOQA- 09

TOOLS CALIBRATION ORGANIZATION

MOQA-10

SAFETY & QUALITY POLICY

MOQA-11

LINE STATION

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 2

QUALITY AUDIT- INSPECTION


FORM

MOQA- 01

FORM MOQA-01
Page 1 of 3
Issue: 01/ 06 Nov 2012
Rev.:00

FACILITY/ PERSONNEL REQUIREMENTS


Requirement Ref.: 145.A.25, 145.A.30

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

Auditee:

NAME / DATE / SIGNATURE

Auditor:

NAME / DATE / SIGNATURE

Accountable Manager Notified ( Name / Date / Signature ):

Quality Manager:

NAME / DATE / SIGNATURE

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 3

QUALITY AUDIT FORM No: MOQA- 01

Page 2 of 3

FACILITY/ PERSONNEL REQUIREMENTS


AUDIT CHECK LIST
Ref: Part- 145 (145.A.25, A.30)
AUDIT SCHEDULED:
Manual
Ref

AUDIT PERFORMED:
Audit Subject

Annotation

NCR
No

FACILITY REQUIREMENTS
FACILITIES ARE APPROPRIATE FOR ALL PLANNED WORK

145.A.25
(a)

PROTECTED FROM THE WEATHER ELEMENTS


WORKSHOPS AND BAYS ARE PROPERLY SEGREGATED
ENIRONMENTAL AND WORK AREA CONTAMINATION IS PREVENTED

145.A.25
(b)

OFFICE ACCOMODATION IS APPROPRIATE FOR THE MANAGEMENT OF :


1. PLANNED WORK
2.QUALITY
3.CERTIFYING STAFF
4.PLANNING
5. TECHNICAL RECORDS
SECURE STORAGE FACILITIES ARE PROVIDED FOR COMPONENTS, EQUIPMENT,
TOOLS AND MATERIAL
STORAGE CONDITIONS ENSURE SEGREGATION OF SERVICEABLE AICRAFT
COMPONENTS, MATERIAL, EQUIPMENT AND TOOLS FROM UNSERVISEABLE
ONES
STORAGE CONDITIONS ARE IAW THE MANUFACTURERS INSTRUCTIONS

145.A.25
(c)

TEMPERATURE MAINTAINED TO A COMFORTABLE LEVEL


DUST AND OTHER AIRBORNE CONTAMINATION ARE KEPT TO A MINIMUM
ADEQUATE LIGHTING IS PROVIDED
ACCESS TO STORAGE FACILITIES IS RESTRICTED TO AUTHORISED PERSONNEL
NOISE MAINTAINED TO A MINIMUM LEVEL AND NOISE PROTECTION
EQUIPMENT IS AVAILABLE TO THE PERSONNEL

145.A.25
(d)

LINE MAINTENANCE WORKING ENVIRONMENT IS WATCHED, I.E. EXTREME


TEMPERATURES, MOISTURE, SNOW, WIND, LIGHT, DUST,
SECURE STORAGE FACILITIES ARE PROVIDED FOR COMPONENTS, EQUIPMENT,
TOOLS AND MATERIAL. STORAGE CONDITIONS ENSURE SEGREGATION OF
SERVICEABLE COMPONENTS AND MATERIAL FROM UNSERVICEABLE
AIRCRAFT COMPONENTS, MATERIAL, EQUIPMENT AND TOOLS. THE
CONDITIONS OF STORAGE ARE IN ACCORDANCE WITH THE MANUFACTURER'S
INSTRUCTIONS TO PREVENT DETERIORATION AND DAMAGE OF STORED
ITEMS. ACCESS TO STORAGE FACILITIES IS RESTRICTED TO AUTHORIZED
PERSONNEL.

PERSONNEL REQUIREMENTS
145.A.30
(a)

145.A.30
(b)

THE ORGANISATION HAS APPOINTED AN ACCOUNTABLE MANAGER WITH


CORPORATE AUTHORITY
THE ORGANISATION HAS NOMINATED A PERSON OR GROUP OF PERSONS,
WHOSE RESPONSIBILITIES ENSURE THAT THE ORGANISATION COMPLIES WITH
PART-145 REQUIREMENTS
PROCEDURES ARE AVAILABLE TO MAKE CLEAR WHO DEPUTISES THE
NOMINATED PERSON/S IN THE CASE OF LENGTHY ABSENCES

QUALITY AUDIT FORM No: MOQA- 01

Page 3 of 3

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 4

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001
145.
A.30 (c)

THE ACCOUNTABLE MANAGER HAS APPOINTED A


RESPONSIBILITY OF MONITORING THE QUALITY SYSTEM

145.A.30
(d)

THE ORGANISATION HAS A MAINTENANCE MAN-HOUR PLAN SHOWING THAT


HAS SUFFICIENT STAFF TO PLAN, PERFORM, SUPERVISE, INSPECT AND
QUALITY MONITOR THE ORGANISATION
THE ORGANISATION HAS ESTABLISHED AND CONTROLS THE COMPETENCE OF
PERSONNEL INVOLVED IN ANY MAINTENANCE, MANAGEMENT AND/OR
QUALITY AUDITS
THIS INCLUDE AN UNDERSTANDING OF THE APPLICATION OF HUMAN
FACTORS AND HUMAN PERFORMANCE ISSUES

145.A.30
(e)

PERSON

WITH

HUMAN FACTORS INITIAL TRAINING


HUMAN FACTORS RECURRENT TRAINING (EVERY 2 YEARS)

145.A.30
(f)

PERSONNEL CARRYING OUT AND/OR CONTROLLING A CONTINUED


AIRWORTHINESS NON-DESTRUCTIVE TEST OF AIRCRAFT STRUCTURES AND/OR
COMPONENTS ARE APPROPRIATELY QUALIFIED FOR THE PARTICULAR TEST
I.A.W. EUROPEAN OR EQUIVALENT STANDARD RECOGNISED BY THE HCAA

145.A.30
(g)

IN THE CASE OF LINE MAINTENANCE THE ORGANISATION HAS APPROPRIATE


AIRCRAFT TYPE RATTING
ED CERTIFYING STAFF QUALIFIED IN ACCORDANCE WITH PART 145.A.35

145.A.30
(h)

IN THE CASE OF BASE MAINTENANCE THE ORGANISATION HAS APPROPRIATE


AIRCRAFT TYPE RATED CERTIFYING STAFF QUALIFIED IN ACCORDANCE WITH
PART 145.A35

Remarks: ( Please explain the reasons for N/A, N/P annotations above)

Auditor:

Auditee:

Signature:

Signature:
Station/ Contact

AcM Notified
Signature:

QUALITY AUDIT- INSPECTION


FORM

FORM MOQA-02
Page 1 of 3
Issue: 01/06 Nov 2012
Rev.:00

M. O. E
PART- 3
QUALITY
SYSTEM
QUALITY AUDIT
FORM
No:
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
MOQAPage 2 of 3
Page02
5

CERTIFYING STAFF- EQUIPMENT, TOOLS AND MATERIAL


AUDIT CHECK LIST
CERTIFYING
STAFF- EQUIPMENT, TOOLS AND MATERIAL
Ref:
Part- 145 (145.A.35, A.40)
MOQA- 02
AUDIT SCHEDULED:

AUDIT PERFORMED:

Requirement Ref.: 145.A.35, 145.A.40

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

Auditee:

NAME / DATE / SIGNATURE

Auditor:

NAME / DATE / SIGNATURE

Quality Manager:

NAME / DATE / SIGNATURE

Accountable Manager Notified ( Name / Date / Signature ):

Manual
Ref

Audit Subject
CERTIFYING STAFF

Annotatio
n

NCR
No

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 6

AMC
145.A.35 (a)

THE ORGANISATION ENSURES THAT THE CERTIFYING STAFF HAVE AN ADEQUATE


UNDERSTANDING OF THE RELEVANT AIRCRAFT AND/OR COMPONENTS TO BE
MAINTAINED TOGETHER WITH THE ASSOCIATED ORGANISATION PROCEDURES

AMC
145.A.35 (b)

THE ORGANISATION MAY ONLY ISSUE A CERTIFICATION AUTHORISATION TO


CERTIFYING STAFF IN RELATION TO THE BASIC CATEGORIES OR SUBCATEGORIES
AND ANY TYPE RATING LISTED IN THE AIRCRAFT MAINTENANCE LICENCE

AMC
145.A.35 (c)

CERTIFYING STAFF ARE INVOLVED IN AT LEAST SIX MONTHS OF ACTUAL


RELEVANT AIRCRAFT OR COMPONENT MAINTENANCE EXPERIENCE IN ANY
CONSECUTIVE TWO YEAR PERIOD

AMC
145.A.35 (d)
AMC
145.A.35 (e)
AMC
145.A.35 (f)
AMC
145.A.35 (g)
AMC
145.A.35 (h)
AMC
145.A.35 (I)
AMC
145.A.35 (j)
AMC
145.A.35 (k)
AMC
145.A.35 (l)
AMC 145.A.35
(m)

CERTIFYING STAFF RECEIVE CONTINUATION TRAINING EVERY TWO YEARS


CERTIFYING STAFF CONTINUATION TRAINING PROGRAM IS ESTABLISHED
PROSPECTIVE CERTIFYING STAFF IS ACCESSED FOR COMPETENCE,
QUALIFICATION AND CAPABILITY
CERTIFICATION AUTHORISATIONS CLEARLY SPECIFY THE SCOPE AND LIMITS OF
SUCH AUTHORISATION
CERTIFICATION AUTHORISATIONS ARE IN A STYLE THAT MAKES ITS SCOPE CLEAR
TO THE CERTIFYING STAFF
ONLY THE QUALITY MANAGER ISSUES CERTIFICATION AUTHORISATIONS
THE ORGANISATION MAINTAINS A RECORD OF ALL CERTIFYING STAFF
THE ORGANISATION PROVIDES CERTIFYING STAFF WITH A COPY OF THEIR
AUTHORISATION
CERTIFYING STAFF PRODUCE THEIR CERTIFICATION AUTHORISATION TO ANY
AUTHORISED PERSON WITHIN 24 HOURS
CERTIFYING STAFF MINIMUM AGE IS 24 YEARS

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 7

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

QUALITY AUDIT FORM No: MOQA- 02


EQUIPMENT, TOOLS AND MATERIAL
AMC
145.A.40 (a)

THE ORGANISATION HAS AVAILABLE AND USE THE NECESSARY EQUIPMENT,


TOOLS AND MATERIAL TO PERFORM THE APPROVED SCOPE OF WORK

AMC
145.A.40 (b)

TOOLS, EQUIPMENT, AND TEST EQUIPMENT, AS APPROPRIATE, ARE


CONTROLLED AND CALIBRATED ACCORDING TO AN OFFICIALLY RECOGNISED
STANDARD AT A FREQUENCY TO ENSURING SERVICEABILITY AND ACCURACY
CALIBRATION RECORDS AND TRACEABILITY TO THE STANDARDS ARE KEPT BY
THE ORGANISATION

Remarks: ( Please explain the reasons for N/A, N/P annotations above)

Auditor:

Auditee:

Signature:

Signature:
Station/ Contact

AcM Notified
Signature:

Page 3 of 3

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 8

QUALITY AUDIT- INSPECTION


FORM

MOQA- 03

FORM MOQA-03
Page 1 of 3
Issue: 01/06 Nov 2012
Rev.:00

ACCEPTANCE OF COMPONENTS- MAINTENANCE DATA


Requirement Ref.: 145.A.42, 145.A.45

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

Auditee:

NAME / DATE / SIGNATURE

Auditor:

NAME / DATE / SIGNATURE

Quality Manager:

NAME / DATE / SIGNATURE

Accountable Manager Notified ( Name / Date / Signature ):

QUALITY AUDIT FORM No: MOQA- 03


ACCEPTANCE OF COMPONENTS- MAINTENANCE DATA

Page 2 of 3

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 9

AUDIT CHECK LIST


Ref: Part- 145 (145.A.42, A.45)
AUDIT SCHEDULED:
Manual
Ref

AUDIT PERFORMED:
Audit Subject

Annotation

ACCEPTANCE OF COMPONENTS
ALL COMPONENTS ARE CLASSIFIED AND APPROPRIATELY SEGREGATED
AMC
145.A.42 (a)

AMC
145.A.42 (b)

SERVICEABLE AND UNSERVICEABLE COMPONENTS ARE PROPERLY TAGGED


DOCUMENTATION CONTAINING CONFORMITY TO SPECIFICATION
MATERIAL, BOTH RAW AND CONSUMABLE, IS READILY AVAILABLE

OF

THE ORGANISATION ENSURES THAT ANY PARTICULAR COMPONENT IS


ELIGIBLE TO BE FITTED WHEN DIFFERENT MODIFICATION AND/OR
AIRWORTHINESS DIRECTIVE STANDARDS MAY BE APPLICABLE
PROCEDURES FOR FABRICATION OF RESTRICTED RANGE OF PARTS TO BE
USED IN THE COURSE OF UNDERGOING WORK IS CLEARLY IDENTIFIED IN THE
ORGANISATIONS EXPOSITION
COMPONENTS REACHING THEIR CERTIFIED LIFE LIMITS OR CONTAINING A
NON-REPAIRABLE DEFECT ARE CLASSIFIED AS UNSALVAGEABLE OR
REPAIRABLE AND ARE NOT PERMITTED TO RE-ENTER THE COMPONENT
SUPPLY SYSTEM

MAINTENANCE DATA
AMC
145.A.45 (a)

THE ORGANISATION HOLDS AND USES APPLICABLE CURRENT MAINTENANCE


DATA IN THE PERFORMANCE OF MAINTENANCE, INCLUDING MODIFICATIONS
AND REPAIRS, RELEVANT TO ANYONE AIRCRAFT OR COMPONENT
MAINTENANCE DATA PROVIDED BY THE CUSTOMER IS HELD WHEN THE
WORK IS IN PROGRESS

AMC
145.A.45 (b)

CHECK AVAILABILITY OF MM, IPC, WD, C.M.M., SRM, ETC. (HARD COPIES OR
MICROFILMS)
A) REVISION STATUS
- M.M.s ...........................................
B) SUBSCRIPTIONS UPDATE
- I.P.C.s .........................................
C) REVISIONS DELIVERY TIME
- W.D.s .........................................
TEMPORARY REVISION STATUS
- C.M.M.s .......................................
- S.R.M.s .......................................
- Other ...........................................
CONDITION OF MANUALS

AMC
145.A.45 (c)

THE ORGANISATION HAS ESTABLISHED PROCEDURES TO ENSURE THAT IF


FOUND, ANY INACCURATE, INCOMPLETE, OR AMBIGUOUS PROCEDURE,
PRACTICE, INFORMATION OR MAINTENANCE INSTRUCTION CONTAINED IN
THE MAINTENANCE DATA USED BY MAINTENANCE PERSONNEL IS RECORDED
AND NOTIFIED TO THE AUTHOR OF THIS DATA

AMC
145.A.45 (d)

N/A

AMC
145.A.45 (e)

THE ORGANISATION PROVIDES COMMON WORK CARDS OR WORKSHEET


SYSTEM TO BE USED THROUGHOUT RELEVANT PARTS OF THE ORGANISATION

AMC
145.A.45 (f)

THE ORGANISATION HAS READILY AVAILABLE


MAINTENANCE DATA FOR USE WHEN REQUIRED
PERSONNEL

ALL APPLICABLE
BY MAINTENANCE

AMC
145.A.45 (g)

THE ORGANISATION ENSURES THAT ALL MAINTENANCE DATA IT CONTROLS IS


KEPT UP TO DATE

NCR
No

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 10

QUALITY AUDIT FORM No: MOQA- 03

Page 3 of 3

Remarks: ( Please explain the reasons for N/A, N/P annotations above)

Auditor:

Auditee:

Signature:

Signature:
Station/ Contact

AcM Notified
Signature:

QUALITY AUDIT- INSPECTION


FORM

MOQA- 04

FORM MOQA-04
Page 1 of 3
Issue: 01/06 Nov 2012
Rev.:00

PRODUCTION PLANNING- CERTIFICATION OF MAINTENANCE


Requirement Ref.: 145.A.47, 145.A.50

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 11

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

Auditee:

NAME / DATE / SIGNATURE

Auditor:

NAME / DATE / SIGNATURE

Quality Manager:

NAME / DATE / SIGNATURE

Accountable Manager Notified ( Name / Date / Signature ):

QUALITY AUDIT FORM No: MOQA- 04

Page 2 of 3

PRODUCTION PLANNING- CERTIFICATION OF MAINTENANCE


AUDIT CHECK LIST
Ref: Part- 145 (145.A.47, A.50)
AUDIT SCHEDULED:
Manual
Ref

AUDIT PERFORMED:
Audit Subject

Annotation

NCR
No

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 12

PRODUCTION PLANNING
AMC
145.A.47 (a)
AMC
145.A.47 (b)
AMC
145.A.47 (c)

THE ORGANISATION HAS A SYSTEM TO PLAN THE AVAILABILITY OF ALL


NECESSARY PERSONNEL, TOOLS, EQUIPMENT, MATERIAL, AND MAINTENANCE
DATA TO ENSURE THE SAFE COMPLETION OF THE MAINTENANCE WORK
THE PLANNING OF MAINTENANCE TASKS, AND THE ORGANISING OF SHIFTS,
TAKES INTO ACCOUNT HUMAN PERFORMANCE LIMITATIONS
WHEN HANDING OVER THE CONTINUATION OR COMPLETION OF
MAINTENANCE TASKS FOR REASONS OF SHIFT OR PERSONNEL CHANGEOVER ,
THE RELEVANT INFORMATION IS ADEQUATELY COMMUNICATED BETWEEN
THE PERSONNEL

CERTIFICATION OF MAINTENANCE
AMC
145.A.50 (a)
AMC
145.A.50 (b)

CRS IS ISSUED BY APPROPRIATELY AUTHORISED CERTIFYING STAFF


CRS IS ISSUED BEFORE FLIGHT AT THE COMPLETION OF ANY MAINTENANCE

AMC
145.A.50 (c)

NEW DEFECTS OR INCOMPLETE MAINTENANCE WORK ORDERS IDENTIFIED


DURING THE MAINTENANCE IS BROUGHT TO THE ATTENTION OF THE
AIRCRAFT AEA OR OWNER FOR THE PURPOSE OF OBTAINING AGREEMENT TO
RECTIFY SUCH DEFECTS OR COMPLETING THE MISSING ELEMENTS OF THE
MAINTENANCE WORK ORDER

AMC
145.A.50 (d)

N/A

AMC
145.A.50 (e)

IF THE ORGANISATION IS UNABLE TO COMPLETE ALL MAINTENANCE


ORDERED, IT MAY ISSUE A CRS WITHIN THE APPROVED AIRCRAFT
LIMITATIONS
THE ORGANISATION WILL ENTER SUCH A FACT IN THE AIRCRAFT CRS BEFORE
THE ISSUE OF SUCH CERTIFICATE
CHECK FOLLOWING PROCEDURE IS FOLLOWED :

AMC
145.A.50 (f)

WHEN AN AIRCRAFT IS GROUNDED AT A LOCATION OTHER THAN THE MAIN


LINE STATION OR MAIN MAINTENANCE BASE DUE TO NON AVAILABILITY OF A
COMPONENT WITH THE APPROPRIATE RELEASE CERTIFICATE, IT IS
PERMISSIBLE TO TEMPORARILY FIT A COMPONENT WITHOUT THE
APPROPRIATE RELEASE CERTIFICATE FOR A MAXIMUM OF 30 FLIGHT HOURS
OR UNTIL THE AIRCRAFT FIRST RETURNS TO THE MAIN LINE STATION OR
MAIN MAINTENANCE BASE, WHICHEVER IS THE SOONER, SUBJECT TO THE
AIRCRAFT AEA OR OWNER AGREEMENT AND SAID COMPONENT HAVING A
SUITABLE RELEASE CERTIFICATE BUT OTHERWISE IN COMPLIANCE WITH
APPLICABLE MAINTENANCE AND OPERATIONAL REQUIREMENTS.
SUCH COMPONENT WILL BE REMOVED BY THE ABOVE PRESCRIBED TIME
LIMIT UNLESS AN APPROPRIATE RELEASE CERTIFICATE HAS BEEN OBTAINED
IN THE MEANTIME.

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

QUALITY AUDIT FORM


No: MOQA- 04
Auditee:

Auditor:
Signature:

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 13

Page 3 of 3

Remarks: ( Please explain the reasons for Signature:


N/A, N/P annotations above)
Station/ Contact

AcM Notified
Signature:

QUALITY AUDIT- INSPECTION


FORM

MOQA- 05

FORM MOQA-05
Page 1 of 3
Issue: 01/06 Nov 2012
Rev.:00

MAINTENANCE RECORDS- OCCURRENCE REPORTING


Requirement Ref.: 145.A.55, 145.A.60

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001
Auditee:

NAME / DATE / SIGNATURE

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 14

Auditor:

NAME / DATE / SIGNATURE

Quality Manager:

NAME / DATE / SIGNATURE

Accountable Manager Notified ( Name / Date / Signature ):

QUALITY AUDIT FORM No: MOQA- 05

Page 2 of 3

MAINTENANCE RECORDS- OCCURRENCE REPORTING


AUDIT CHECK LIST
Ref: Part- 145 (145.A.55, A.60)
AUDIT SCHEDULED:
Manual
Ref

AUDIT PERFORMED:
Audit Subject

MAINTENANCE RECORDS
THE ORGANISATION RECORDS ALL DETAILS OF MAINTENANCE WORK
CARRIED OUT
AMC
145.A.55 (a)

AMC
145.A.55 (b)

AS A MINIMUM THE ORGANISATION RETAINS RECORDS NECESSARY TO PROVE


THAT ALL REQUIREMENTS HAVE BEEN MET FOR ISSUANCE OF CRS,
INCLUDING SUBCONTRACTORS RELEASE DOCUMENTS
THE ORGANISATION PROVIDES A COPY OF EACH CRS TO THE AIRCRAFT AEA
OR OWNER, TOGETHER WITH COPIES OF ANY SPECIFIC APPROVED
REPAIR/MODIFICATION DATA USED
THE ORGANISATION RETAINS A COPY OF ALL DETAILED MAINTENANCE
RECORDS AND ASSOCIATED DATA FOR 2 YEARS FROM THE DATE THE
AIRCRAFT TO WHICH THE WORK RELATES WAS RELEASED FROM THE
ORGANISATION

AMC
145.A.55

RECORDS ARE STORED IN A SAFE WAY WITH REGARD TO FIRE, FLOOD AND
THEFT
IF APPLICABLE, COMPUTER BACKUP DISKS, TAPES ETC. ARE STORED IN
DIFFERENT LOCATION FROM THAT CONTAINING THE WORKING DISKS, TAPES
ETC.

OCCURRENCE REPORTING

AMC
145.A.60 (a)

AMC
145.A.60 (b)
AMC
145.A.60 (c)
AMC
145.A.60 (d)
AMC
145.A.60 (e)

THE ORGANISATION REPORTS TO THE HCAA, THE STATE OF REGISTRY AND


THE ORGANISATION RESPONSIBLE FOR THE DESIGN OF THE AIRCRAFT OR
COMPONENT ANY CONDITION OF THE AIRCRAFT OR COMPONENT IDENTIFIED
BY THE ORGANISATION THAT HAS RESULTED OR MAY RESULT IN AN UNSAFE
CONDITION THAT HAZARDS SERIOUSLY THE FLIGHT SAFETY
THE ORGANISATION HAS ESTABLISHED AN INTERNAL OCCURRENCE
REPORTING SYSTEM AND IS DETAILED IN THE MAINTENANCE ORGANISATION
EXPOSITION
THE ORGANISATION MAKES SUCH REPORTS IN A FORM AND MANNER
APPROVED BY THE HCAA
WHEN THE ORGANISATION IS CONTRACTED BY A COMMERCIAL AEA TO
CARRY OUT MAINTENANCE, THE ORGANISATION WILL ALSO REPORT TO THE
AEA ANY SUCH CONDITION AFFECTING THE AEAS AIRCRAFT OR COMPONENT
THE ORGANISATION PRODUCES AND SUBMITS SUCH REPORTS AS SOON AS
PRACTICAL BUT IN ANY CASE WITHIN 72 HOURS FROM THE TIME OF
OCCURRENCE

Annotation

NCR
No

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 15

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 16

QUALITY AUDIT FORM No: MOQA- 05


Remarks: ( Please explain the reasons for N/A, N/P annotations above)

Auditor:

Auditee:

Signature:

Signature:
Station/ Contact

AcM Notified
Signature:

Page 3 of 3

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 17

QUALITY AUDIT- INSPECTION


FORM

FORM MOQA-06
Page 1 of 4
Issue: 01/06 Nov 2012
Rev.:00

M.O.E- PRIVILEDGES/LIMITATION/ CHANGES


OF THE ORGANIZATION- COMPLIANCE IAW THE M.O.E.

MOQA- 06

Requirement Ref.: 145.A.65, 145.A.70, 145.A.75, 145.A.80, 145.A.85

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

Auditee:

NAME / DATE / SIGNATURE

Auditor:

NAME / DATE / SIGNATURE

Quality Manager:

NAME / DATE / SIGNATURE

Accountable Manager Notified ( Name / Date / Signature ):

QUALITY AUDIT FORM No: MOQA- 06


M.O.E- PRIVILEDGES/LIMITATION/ CHANGES

Page 2 of 4

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 18

OF THE ORGANIZATION- COMPLIANCE IAW THE M.O.E.


AUDIT CHECK LIST
Ref: Part- 145 (A.70, A.75, A.80, A.85, GM.145.A.65(C1)
AUDIT SCHEDULED:
Manual
Ref

AUDIT PERFORMED:
Audit Subject

MAINTENANCE ORGANISATION EXPOSITION

AMC
145.A.70 (a)

THE ORGANISATION HAS ESTABLISHED A MAINTENANCE ORGANISATION


EXPOSITION
DOCUMENT CONTAINING THE MATERIAL SPECIFYING THE SCOPE OF WORK
DEEMED TO CONSTITUTE APPROVAL SHOWING HOW THE ORGANISATION
INTENTS TO COMPLY WITH PART-145 REQUIREMENTS

AMC
145.A.70 (b)

THE EXPOSITION IS AMENDED AS NECESSARY TO REMAIN AN UP-TO-DATE


DESCRIPTION OF THE ORGANISATION

PRIVILEDGES OF THE ORGANIZATION


a)
AMC
145.A.75

to maintain any aircraft for which it is approved at the locations


identified in the approval certificate and in the exposition
b) N/A
c) Maintain any aircraft for which it is approved at any location subject to
the need for such maintenance arising either from the unserviceability of
the aircraft or from the necessity of supporting occasional line
maintenance, subject to the conditions specified in the exposition
LIMITATIONS ON THE ORGANIZATION

AMC
145.A.80 (a)

The organisation shall only maintain an aircraft for which it is approved


when only the necessary facilities, equipment, material, maintenance data
and certifying staff are available
CHANGES TO THE ORGANIZATION

AMC
145.A.85 (a)

The organisation shall notify HCAA of any proposal to carry out any
changes before such change take place to enable HCAA to determine
continuing compliance with Part 145 and to amend, if necessary, the
approval certificate, except that in the case of proposed changes in
personnel not known to the management beforehand, these changes must
be notified at the earliest opportunity

Annotation

NCR
No

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 19

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

QUALITY AUDIT FORM No: MOQA- 06

AMC
145.A.85 (a)

Page 3 of 4

The organisation shall notify HCAA of any proposal to carry out any
changes before such change take place to enable HCAA to determine
continuing compliance with Part 145 and to amend, if necessary, the
approval certificate, except that in the case of proposed changes in
personnel not known to the management beforehand, these changes must
be notified at the earliest opportunity
COMPLIANCE IN ACCORDANCE WITH THE M.O.E.

2.1
2.2
2.3

SUPPLIER/S EVALUATION
ACCEPTANCE / INSPECTION OF COMPONENTS & MATERIALS FROM OUTSIDE
CONTRACTORS
STORAGE, TAGGING & RELEASE OF COMPONENTS & MATERIAL TO AIRCRAFT
MAINTENANCE

2.4

ACCEPTANCE OF TOOLS AND EQUIPMENT

2.5

CALIBRATION OF TOOLS AND EQUIPMENT

2.6

USE OF TOOLING AND EQUIPMENT BY STAFF - TRAINING OF STAFF

2.7

CLEANLINESS OF MAINTENANCE FACILITIES

2.8

MAINTENANCE
COMPONENTS

2.9

REPAIR PROCEDURES FOLLOWED

2.10

AIRCRAFT MAINTENANCE PROGRAM COMPLIANCE

2.11

AIRWORTHINESS DIRECTIVES PROCEDURES FOLLOWED

2.12

OPTIONAL MODIFICATION PROCEDURES FOLLOWED

2.13

MAINTENANCE DOCUMENTATION IN USE & ITS COMPLETION

2.14

CONTROL OF TECHNICAL RECORDS

2.15

RECTIFICATION OF DEFECTS ARISING DURING BASE MAINTENANCE


2.13)

2.16

RELEASE TO SERVICE PROCEDURES FOLLOWED

2.17

RECORDS FOR THE AEAS

2.18

REPORTING OF DEFECTS TO THE AEA AND MANUFACTURER

2.19

RETURN OF DEFECTIVE AIRCRAFT COMPONENTS TO STORES

2.20

DEFECTIVE COMPONENTS TO OUTSIDE CONTRACTORS

2.21

CONTROL OF COMPUTER MAINTENANCE RECORDS SYSTEM

2.22

CONTROL OF MAN-HOUR PLANNING VERSUS SCHEDULED MAINTENANCE

INSTRUCTIONS

&

RELATIONSHIP

TO

AIRCRAFT

&

(AS IN

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 20

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

QUALITY AUDIT FORM No: MOQA- 06


2.23

CONTROL OF CRITICAL TASKS

2.24

PROCEDURES FOR ENGINE RUNNING, TOWING AND TAXING

2.25

PROCEDURES TO PREVENT MAINTENANCE ERRORS

2.26

SHIFT / TASK HAND-OVER

2.27

NOTIFICATIONS OF MAINTENANCE DATA INACCURACIES TO THE TC HOLDER

2.28

PRODUCTION PLANNING

L2.1
L2.2

LINE MAINTENANCE CONTROL OF AIRCRAFT COMPONENTS, TOOLS,


EQUIPMENT, ETC.
LINE MAINTENANCE PROCEDURES RELATED TO SERVICING / FUELLING / DEICING, ETC

L2.3

LINE MAINTENANCE CONTROL OF DEFECTS & REPETITIVE DEFECTS

L2.4

LINE PROCEDURE FOR COMPLETION OF TECHNICAL LOG

L2.5

LINE PROCEDURE FOR LOAN AND POOLED PARTS

L2.6

LINE PROCEDURE FOR RETURN OF DEFECTIVE PARTS REMOVED FROM


AIRCRAFT

L2.7

LINE CONTROL OF CRITICAL TASKS

3.9

EXEMPTION PROCESS CONTROL

3.10

CONCESSION CONTROL
PROCEDURES

3.11

QUALIFICATION FOR SPECIALISED ACTIVITIES (NDT, WELDING, ETC.)

3.12

CONTROL OF MANUFACTURERS WORKING TEAMS

3.13

HUMAN FACTORS TRAINING

3.14

COMPETENCE ASSESSMENT OF PERSONNEL

FOR

DEVIATION

FROM

THE

ORGANISATION

Remarks: ( Please explain the reasons for N/A, N/P annotations above)

Auditor:

Auditee:

Signature:

Signature:
Station/ Contact

AcM Notified
Signature:

Page 4 of 4

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 21

QUALITY AUDIT- INSPECTION


FORM

MOQA- 07

FORM MOQA-07
Page 1of 3
Issue: 01/06 Nov 2012
Rev.:00

PRODUCT SUMPLING- (AIRCRAFT WORK IN PROGRESS)


Requirement Ref.: AMM

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

Auditee:

NAME / DATE / SIGNATURE

Auditor:

NAME / DATE / SIGNATURE

Quality Manager:

NAME / DATE / SIGNATURE

Accountable Manager Notified ( Name / Date / Signature ):

QUALITY AUDIT FORM No: MOQA- 07

Page 2 of 3

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 22

PRODUCT SUMPLING- (AIRCRAFT WORK IN PROGRESS)


AUDIT CHECK LIST
Ref: M.M
AUDIT SCHEDULED:

AUDIT PERFORMED:

A/C REG No:

LINE MAINTENANCE

Manual
Ref

Audit Subject
WORK IN PROGRESS
1. Work pack properly presented and used
2. Availability of tooling / equipment necessary for the inspection / task
3. Tools calibration timex
4. Availability of steps / ladders / fire extinguishers
5. Vehicles clear of obstructions
6. Removed panels / cowlings properly secured
7. Cockpit controls secured, tagged
8. Circuit Breakers for systems under work pulled & tagged
9. Personnel safety (gloves, goggles, safety shoes)

M.M

10. Tasks supervision


AFTER WORK COMPLETION
1.
2.
3.
4.
5.
6.

CHECK ON BOARD AIRCRAFT


Life Vests
Portable fire extinguishers
Goggles
Axe
Flashlights
Condition, Time expiration (where applicable) of all the above
A-CHECK / C-CHECK CHECK

1. Sample one complete work pack after a Check is completed


2. Completeness
3. Previous pending items closed
4. Pending items properly routed

Annotation

NCR
No

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 23

QUALITY AUDIT FORM No: MOQA- 07


Remarks: ( Please explain the reasons for N/A, N/P annotations above)

Auditor:

Auditee:

Signature:

Signature:
Station/ Contact

AcM Notified
Signature:

Page 3 of 3

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 24

QUALITY AUDIT- INSPECTION


FORM

MOQA- 08

FORM MOQA-08
Page 1 of 3
Issue: 01/06 Nov 2012
Rev.:00

COMPONENT SUPPLIERS
Requirement Ref.: EASA PART 145, EASA PART M, EU-OPS 1, MOE

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

Auditee:

NAME / DATE / SIGNATURE

Auditor:

NAME / DATE / SIGNATURE

Quality Manager:

NAME / DATE / SIGNATURE

Accountable Manager Notified ( Name / Date / Signature ):

QUALITY AUDIT FORM No: MOQA- 08


COMPONENT SUPPLIERS

Page 2 of 3

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 25

AUDIT CHECK LIST


Ref: EASA PART 145, EASA PART M, EU-OPS 1, MOE
AUDIT SCHEDULED:

AUDIT PERFORMED:

ORGANIZATION:

LOCATION:

Manual
Ref

Audit Subject

COMPANY :
COMPANY EXPOSITION/ MANUAL

145.A. 70

Names of Key Post Holders. Are they listed in Company Exposition? Check
capability list and validity.
..............
..............
..............
.............
STORAGE FACILITIES & OFFICE ACCOMODATION

AMC
145.A.25 (b)
(d)

Cleanliness, environment. Adequate size for the amount of staff concerned


RECEIVING AREA

145.A. 25
(d)

Check for cleanliness, records, quarantine, certification, segregation


BONDED STORE
Check for cleanliness, records, certification, EASA Form 1 / JAA Form 1
and FAA 8130. Correct identification and storage procedures.
Dangerous items such as Oxygen Bottles, Fire Extinguisher Cartridges etc.
to be stored separately.
Check Shelf Life system for accuracy.
Carry out a cross check of the details on the label on an item in the Bonded
area against the records and incoming certification.
REPAIR & OVERHAUL
Check for cleanliness, the work process, work cards and tracking thereof.
Part identification and control.
TOOLING
Calibration process and control. Records and recall procedures. Storage,
location and tracking process.
QUALITY SYSTEM
Is there a Quality Assurance Programme. Audit programme and evidence
in working practices.
How the feedback details are actioned?

Annotation

NCR
No

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 26

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

QUALITY AUDIT FORM No: MOQA- 08

Page 3 of 3

BOGUS PARTS
Is there an effective system in place to address the problem of bogus parts?
How are suspected bogus parts processed? (Quarantine procedures)
How are staff informed about the problem of Bogus Parts?
TECHNICAL PUBLICATIONS
Validity, storage, cleanliness of area.
Control of Revisions, amendment procedure. Are revised publications
being received from the AEA?
Check sample of manuals for correct revision status, and procedure for
checking revision
TRAINING
Check training programme including continuation training and human
factors for content, validity and records for all personnel.
Training on Companys Procedures and Publications
Remarks: ( Please explain the reasons for N/A, N/P annotations above)

Auditor:

Auditee:

Signature:

Signature:
Station/ Contact

AcM Notified
Signature:

QUALITY AUDIT- INSPECTION


FORM

MOQA- 09

FORM MOQA-09
Page 1 of 4
Issue: 01/06 Nov 2012
Rev.:00

CALIBRATION TOOLS ORGANIZATION


Requirement Ref.: ORG STANDARDS, MOE, AGREEMENT

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 27

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

Auditee:

NAME / DATE / SIGNATURE

Auditor:

NAME / DATE / SIGNATURE

Quality Manager:

NAME / DATE / SIGNATURE

Accountable Manager Notified ( Name / Date / Signature ):

QUALITY AUDIT FORM No: MOQA- 09

Page 2 of 4

CALIBRATION TOOLS ORGANIZATION


AUDIT CHECK LIST
Ref: ORG STANDARDS, MOE, AGREEMENT
AUDIT SCHEDULED:

AUDIT PERFORMED:

ORGANIZATION:

LOCATION:

Manual
Ref

Audit Subject

Annotation

NCR
No

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 28

QUALITY MANAGEMENT SYSTEM


Is there a Quality Assurance/Quality Control QA/QC program/manual
Is there a Quality Assurance/Quality Control QA/QC program/manual
Are there internal/external audit programs?
Does the audit program have appropriate corrective actions
processes for findings?
Are audit complied satisfactory?
INSPECTION
Is there a documented receipt inspection procedure?
DATA CONTROL
Is there a procedure to ensure that their technical data is current?
Is there a process to maintain a revision process and record of document
status?
r

Is there a process to have approved procedures to control manual


revisions that are on loan or borrowed?
Is there a process that records deviations from OEM specifications?
TOOL CALIBRATION
Is there a calibration program for equipment/tooling?
Are all calibrated tools listed?
Are the standards used to calibrate equipment and tooling traceable
back to a National Standard?
Are there procedures in place to prevent the use of uncalibrated
equipment/tooling?
TRAINING
Is there a documented training program?
Are the technicians/inspectors included in that training program?
Does that training program include any refresher training?

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 29

QUALITY AUDIT FORM No: MOQA- 09


FACILITIES
Are storage areas separate from the work area?
Is there storage area environmentally controlled?
Is there an Electrostatic Discharge Sensitive Equipment policy and is that
policy supported by training (where appropriate)?
WORK PROCESSING
Is there a process to validate tooling or equipment used in the calibration
process that differs from the manufacturers requirements?
Has the organization been certified as an equivalent and how
was it substantiated?
Is there a copy of its operating and maintenance manuals?
Is there a process to identify and track customers equipment?
Does the work records contain?
A description of work performed
pre calibration check details
date of completion
work package reference number to allow full traceability?
Are there procedures relating to out of tolerance actions and
discrepancies noted during calibration?
CERTIFICATION
The organization should be able to provide a copy of any certification
held.
Calibration Certificates should be required to record:
a. name and address of facility;
b. unique identification of report;
c. description of item being calibrated(tested);
d. identification of specific method;
e. results of measurement including correction charts and tables;
f. a statement of measurement uncertainties achieved and any limitations
of detection that apply;
g. an indication of any tests (if applicable) that have been subcontracted out
to other facilities;
h. Printed details, signature and title of an authorized member of the facility
that accepts responsibility for the report and the testing work upon which it
was based;
i. Means of traceability of the measurement results to the National
Standard including identification of the test equipment; and
j. Environmental conditions under which the calibration was performed.

Page 3 of 4

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 30

QUALITY AUDIT FORM No: MOQA- 09


Remarks: ( Please explain the reasons for N/A, N/P annotations above)

Auditor:

Auditee:

Signature:

Signature:
Station/ Contact

AcM Notified
Signature:

Page 4 of 4

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 31

QUALITY AUDIT- INSPECTION


FORM

FORM MOQA-10
Page 1 of 2
Issue: 01/06 Nov 2012
Rev.:00

QUALITY AND SAFETY POLICY

MOQA- 10
Requirement Ref.:

Part -145.A.65

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that theP-145 Organization conforms to company and
regulatory requirements, procedures and practices. The Auditor should refer to the MOE & QUALITY
Manuals to ensure that management & Quality processes and procedures are being complied with. The
checklist that follows can be used as a guide to sample any number of areas. It is to be conducted by
the designated HERMES AIRLINES Quality Auditor at intervals defined in the HERMES AIRLINES
Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

Auditee:

NAME / DATE / SIGNATURE

Auditor:

NAME / DATE / SIGNATURE

Accountable Manager Notified ( Name / Date / Signature ):

Quality Manager:

NAME / DATE / SIGNATURE

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 32

QUALITY AUDIT FORM No: MOQA-10


Manual
Ref

Page 2 of 2

Audit Subject

Annotation

NCR
No

SAFETY AND QUALITY POLICY


AMC
145.A.65 (a)

THE ORGANISATION HAS ESTABLISHED A SAFETY AND QUALITY POLICY FOR


THE ORGANISATION AND IS INCLUDED IN THE MAINTENANCE ORGANISATION
EXPOSITION
THE ORGANISATION HAS ESTABLISHED PROCEDURES APPROVED BY THE
HCAA THAT TAKE INTO ACCOUNT HUMAN FACTORS AND HUMAN
PERFORMANCE
MAINTENANCE PROCEDURES ESTABLISHED COVER ALL ASPECTS OF
CARRYING OUT THE MAINTENANCE ACTIVITY, INCLUDING THE PROVISION
AND CONTROL OF SPECIALISED SERVICES

AMC
145.A.65 (b)

CRITICAL TASKS :
THE ORGANISATION HAS ESTABLISHED PROCEDURES TO MINIMISE THE RISK
OF MULTIPLE ERRORS AND CAPTURE ERRORS ON CRITICAL SYSTEMS,
ENSURING THAT NO PERSON IS REQUIRED TO CARRY OUT AND INSPECT IN
RELATION TO A MAINTENANCE TASK INVOLVING SOME ELEMENT OF
DISASSEMBLY/REASSEMBLY OF SEVERAL COMPONENTS OF THE SAME TYPE
FITTED TO MORE THAN ONE SYSTEM ON THE SAME AIRCRAFT DURING A
PARTICULAR MAINTENANCE CHECK
WHEN ONLY ONE PERSON IS AVAILABLE TO CARRY OUT CRITICAL TASKS THEN
THE WORK CARD OR WORKSHEET MUST INCLUDE AN ADDITIONAL STAGE FOR
RE-INSPECTION OF THE WORK BY THIS PERSON AFTER COMPLETION OF THE
SAME TASKS
THE ORGANISATION HAS ESTABLISHED MAINTENANCE PROCEDURES TO
ENSURE THAT DAMAGES ARE ASSESSED AND MODIFICATIONS AND REPAIRS
ARE CARRIED OUT USING DATA APPROVED BY THE HCAA OR BY AN
APPROVED PART-21 DESIGN ORGANISATION, AS APPROPRIATE

QUALITY AUDIT FORM No: MOQA- 10

Page 2 of 2

Remarks: ( Please explain the reasons for N/A, N/P annotations above)

Auditor:

Auditee:

Signature:

Signature:
Station/ Contact

AcM Notified
Signature:

QUALITY AUDIT- INSPECTION


FORM

FORM MOQA-11
Page 1 of 3
Issue: 01
Rev.:04 / 10 Aug 2014

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

MOQA- 11

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 34

LINE STATION
Requirement Ref.:

EASA 2042/03, MOE

Audit / Inspection Reference :

Attached Pages:

Scope of this Audit / Inspection:


The Scope of this Audit / Inspection is to ensure that the P-145 Line Station conforms to company and
applicable regulations requirements, procedures and practices. The Auditor should refer to the MOE,
EASA 2042/03 & Quality Manuals. The checklist that follows can be used as a guide to sample any
number of areas. It is to be conducted by the designated HERMES AIRLINES Quality Auditor at
intervals defined in the HERMES AIRLINES Quality Audit Programme.
Non-conformities:
Any Non-conformity found during the audit shall be recorded on form HA-QF-01 Non-Conformity
Report.
Non-conformities will be given an item number and response time level number. The signature of the
organisation responsible Manager / Auditee will indicate acceptance of the Non-conformities and
response time.
A copy of the NCR will be given to the Auditee concerned, who will then promulgate the identified Nonconformities to those staff responsible; reviewing any procedures considered necessary. They will
ensure that the details of all corrective actions are recorded on the NCR.
Response time Level Numbers on Findings are:
\

Level 1: Airworthiness Item Immediate Action Required. Level 2: Up to 90 days.


Annotation:
C=Conformity. NCR/X=Non Conformity Report / Number. N/P=Not Performed. N/A=Not Applicable.
Review of previous audit reports and relevant non-conformities:
Summary of Audit & Non-conformities Reports Noted:

(For additional remarks may use the back side of this page)

Auditee:

NAME / DATE / SIGNATURE

Auditor:

NAME / DATE / SIGNATURE

Accountable Manager Notified (Name / Date / Signature):

Quality Manager:

NAME / DATE / SIGNATURE

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 35

QUALITY AUDIT FORM No: MOQA- 11

Page 2 of 3

LINE STATION AUDIT CHECK LIST


AUDIT SCHEDULED:

AUDIT PERFORMED:

LINE STATION:
Manual
Ref
145.A.10
Scope

Audit Subject

NCR
No

1. Review Contracts.
2. Confirm Access on Server.

145.A.25
Facility
Requirem
ents

1. Quarantine Records
2. Approval Certificates
3. Health and Safety Notices
4. Humidity and Temp
5. Tech Library suitable
6. Wheel Change Equipment
7. Noise protection
8. Stores Housekeeping
9. Goods in sample
10. Goods out sample
11. Bonded Store Item check
12. Bonded store security
13. Oil- Hyd- Grease Store Housekeeping
14. Oil- Hyd- Grease Batch Check
15. Rack markings
16. Stores Documentation
17. Form 1 sample

145. A.30
Personnel
Requirem
ents.
145.A.35
Certifying
Staff

1. Man-hour plan
2. Mechanic Assessments
3. P-147 Training certificates
4. Part- 66 Licence
5. Part -145 Approval
6. Sufficient Staff
7. P-145 Training Certificates

145.A.40
Equipmen
t, Tools &
Materials

1. Tool housekeeping,
2. Calibration Records,
3. Asset Number Check,
4. Tooling inventory,
5. Calibration sample,
6. Jack load tests

145.A.42
Acceptan
ce of
Compone
nts

Annotation

1. Release certificate
2. Staff awareness
3. Form 1 Format
4. Material sample
5. 8130 Dual release check

QUALITY AUDIT FORM No: MOQA- 11

Page 3 of 3

M. O. E
PART- 3
QUALITY SYSTEM
Doc No: HA-MOE-001
Manual
Ref
145.A.45
Maintena
nce Data

145.A.47
Productio
n
Planning
145.A.50
Certificati
on of
Maintena
nce
145.A.55
Maintena
nce
Records
145.A.60
Occurren
ce
Reporting
145.A.65
Safety &
Q. Policy
145.A.70
MOE

Issue: 01 Date: 06 Nov 2012


Rev: 00
Date:
Page 36

Audit Subject

Annotation

1. Local data check


2. Access to data on server
3. Revision status
4. Internet site sample
5. Regulations access
6. Local data control
7. Staff to demonstrate access to regulations
1. Handover Book Sample
2. White board planner
3. Customer work orders displayed
4. Out of phase check control
5. Shift overlap
1. Tech log sample
2. Staff Stamp Check
3. ADD Control
4. Duplicate inspections /Critical tasks
5. AMM references
1. Storage of Records
2. Archiving
3. Scanning to server
4. Fire Protection
1. Staff awareness
2. MOR Records
3. Sample EOR
1.Read and sign records

1. Staff awareness
2. Confirm Aircraft maintained i.a.w. MOE

Remarks: ( Please explain the reasons for N/A, N/P annotations above)

Auditor:

Auditee:

Signature:

Signature:
Station/ Contact

AcM Notified
Signature:

NCR
No

INTENTIONALLY LEFT BLANK

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