SUPPLIER PROFILE QUESTIONNAIRE (SPQ)

(All questions must be answered)

Purpose
The purpose of this SPQ is to obtain sufficient information in order to evaluate the suitability of potential suppliers to meet
WABCO's requirements.
Suppliers are invited to complete the SPQ and to submit it, together with any relevant supporting information.
By filling in this questionnaire, please do not change its content and format. The completed document should be provided
to WABCO in electronic format.
The information that a supplier submits in this questionnaire will be treated as strictly confidential.
Supplier declaration
Supplier confirms that the information contained in this SPQ response is correct at the time of completion. Any changes
relevant to this questionnaire will be notified to WABCO without undue delay.
In addition to this SPQ WABCO expects all its Suppliers to comply with WABCO General Terms & Conditions which are
being available on WABCO web page.

Date Completed:

(yyyy-mm-dd)

Company Name:
Address:
Web page:
Company registration number:
(typical official registration number for country example: DUNS, KRS, etc.)
Contact Person:

Position:

E-Mail Address:
Phone Number:

Fax:

Main product families / core technologies:

Zinc castings
Aluminum castings
Iron castings
Machining
Surface protection
Rubber parts
Plastic parts

Electronic components
Electronic assemblies
Electrical cables
Connectors
Connector / PCB frames
Motors
Mechanical Assemblies
Electro-mechanics

Forging
Cold pressing
Springs
Sheet metal parts
Turning
Standard parts

Other:
(Attach a copy of company presentation)
In which of the following regions do you have production facilities:
Europe

APAC

India

Southeast
Asia

North
America

Latin
America

Do you currently conduct any business with WABCO? If yes, please specify

Yes

No

Have you conducted business with WABCO in the past? If yes please specify

Yes

No

Are you ISO 9001 certified?

Yes

No

Yes

No

Yes

Are you ISO/TS 16949 certified?

No

Do you adhere to all legal and statutory requirements (i.e. child labour)
Page 1 of 5

SUPPLIER PROFILE QUESTIONNAIRE (SPQ)

(All questions must be answered)
I.

General:

Are you a part of group or holding company?

Type of company ownership (private, public, family, quoted on a stock exchange etc.)

Do you have any joint-venture with other companies? If yes, please name

Owners, shareholders and % of share

How many legal entities do you have?

Name your main customers and how much those customers have of your total business (in %)
Customer
Location (country)
Business share (%)
1
2
3
4
k

Year:
Sales
:
Automotive share in sales / year:

Export share in sales:

10

Attach a copy of your balance sheet, cash flow and profit & loss statement from the last 3 years

Annual Sales:
(Last 3 years)

Year:
Sales
k
:
12 Indicate following financial ratios: Financial charges / sales ratio
Cash flow / sales ratio
Debt to equity ratio
Liquid assets / balance sheet ratio
11

Sales forecast
(Next 3 years)

13

Indicate shareholders equity:

14

Investments done during the last 3 years:

Year:
Investment:

15

Describe main investments made during last 3 years:

16

Investments planned for the next 3 years:

Year:
Investment:

17

Describe main investments planned for the next 3 years:

18

Do you use factoring?

19 Do you agree to use self-billing?

20

Total number of employees:

21

Proportion between direct / indirect employees

Page 2 of 5

Yes

No

Yes

No

%
%
%
%

Yes

No

Yes

No

SUPPLIER PROFILE QUESTIONNAIRE (SPQ)

(All questions must be answered)
Quality
Engineering
Sales
Purchasing
Logistics
Projects

22

Number of employees per department:

23

Average absenteeism level (yearly basis)

24

In which of listed departments do you have contact persons speaking English:

Logistics
Quality
Sales
Engineering

25

Is your labor force unionized?

If yes give number of strikes since 2000:

II.

Manufacturing Capacity

26

Describe your working pattern / capacity utilization:

Days / week:
Shifts / day:

27 Current Capacity Utilization (%):

Yes

No

Yes

No

Hrs./ Shift:
%

28

Do you perform capacity review for short, medium and long term?

29

Describe your in-house facilities, location and type of activities

Country, City
Manufacturing Assembly Engineering Toolshop

Storage

Others:

Others:

30

Are any processes/operations sub-contracted (welding, surface protection, assembly etc.)?

If yes, please describe and identify sub-contractors used:

Yes

No

31

Have you incorporated the Lean Manufacturing approach in your organization?

Yes

No

III.

Equipment & Machinery

32

Do you have a formalized and documented preventive maintenance program?

Yes

No

33

List or attach a list of your Manufacturing Equipment:

34

Describe your in-house Measurement Equipment (type of the machine / gauges / flowmeter etc.)
Manufacturing
Assembly
Calibration
Tool shop

35

Are the processes checked and released by the specialist for industrial safety?

Yes

No

36

Do you have equipment to perform cleanliness test on parts?

Yes

No

Page 3 of 5

SUPPLIER PROFILE QUESTIONNAIRE (SPQ)

(All questions must be answered)

Yes

No

IV.

Product Development and Testing

37

Do you have a lab support facility? If yes describe lab equipment, staffing, etc.

Yes

No

38

Do you have on-site prototype capability?

Design?
Build?

Yes
Yes

No
No

39

Do you have on-site tool-making capability?

Design?
Build?
Maintenance?

Yes
Yes
Yes

No
No
No

40

Do you utilize simulation tools:

Mould flow
FEM

Yes
Yes

No
No

41

What kind of CAD System do you use (eg. Pro-Engineer, CATIA ...)?

42

Do you utilize any system like for example APQP (system for preventive quality planning related to
development projects)? If yes describe

Yes

No

43

Do you perform and document design FMEA?

Yes

No

44

Do you have facilities, expertise and resources to provide technical assistance in the design and
development of your products?

Yes

No

45

Are you familiar with the IMDS requirements?

Yes

No

46

Do you provide IMDS information for parts you supply to your customers?

Yes

No

V.

Quality:

47

Do you measure and track external PPM level?

If yes what is your external PPM level for the last 12 months?

Yes

No
N/A

48

Do you have a documented procedure for handling customer claims?

Yes

No

49

Do you have failure analysis testing capabilities (i.e. hardness measurement, material analysis, cycle
testing, etc.)?

Yes

No

50

Do you have a formalized supplier evaluation / approval system?

Yes

No

51

What requirements do you officially put on your suppliers?

ISO 9001 certificates
ISO / TS 16949 certificates
Others (please specify)

Yes
Yes

No
No

ISO 14001 certificates

EDI system connection

52

Do you monitor your suppliers performance for:

Quality:
Delivery:

53

Do you perform and document process FMEA?

Yes

No

54

Do you have a complete and documented gauge control system?

Yes

No

55

Do you utilize Statistical Process Control (SPC) Methods?

Yes

No

Yes

No
N/A

56 Do you measure and track internal PPM level?

If yes what is your internal PPM level for the last 12 months?
57

What is your scrap rate as % of sales?

58

What is your total non quality cost (including scrap rate) as % of sales?

59

Have you incorporated the Six Sigma approach in your organization?

Yes

No

60

Do you maintain an up-dated Quality Management System manual?

Yes

No

Page 4 of 5

SUPPLIER PROFILE QUESTIONNAIRE (SPQ)

(All questions must be answered)
ISO 9001
ISO / TS 16949
Other, list

61

Types of valid quality certificates:

62

Do you have insurance for legal liability, product liability and costs of recall?

Yes

No

63

Are you able to do a calibration of measurement equipment in-house?

Yes

No

64

Do you have a formalized and documented lot traceability system?

Yes

No

VI.

Safety, Health and Environment

65

Are you ISO 14001/EMAS certified?

Yes

No

66

Are you ISO 18001/OHSAS certified?

Yes

No

67

Do you utilize such preventive safety tools like S-FMEA or similair?

Yes

No

68

Number of accidents from the last 12 months

VII.

Management Control & Audit

69

Do you have a business contingency plan to ensure continuous supply in the event of for example
strike, bancrupcy of the subsupplier, flood, fire etc.

Yes

No

70

Do you measure and track on time delivery rate to your customers?

If yes what is your % on time-time delivery to customers for the last 12 months

Yes

No
N/A

VIII.

Project Management

71

Describe your project management skills and approach

IX.

Productivity

72

What is your cost reduction performance per year?

73

Are you committed and prepared to share cost reductions generated by process improvements,
proposed design / material changes?

Yes

No

74

Do you provide open book costing (cost breakdown) to your customers?

Yes

No

X.

Logistics

75

Do you use a Kanban system?

Yes

No

76

Are you prepared to ship parts on a JUST-IN-TIME delivery basis?

Yes

No

77

Is your order entry system computerized? Specify the system

Yes

No

78

Is EDI connection possible?

Yes

No

79

Do you have a computerized material requirements planning system? Which?

Yes

No

80

What is your stock level:

actual
raw material
work in progress
finished goods

in value [k]
target
/
/
/
/

in number of days
actual
target
/
/
/
/

81

Are you prepared, if requested, to quote using and use returnable containers?

Yes

No

82

Do you have Bar Code Capabilities (VDA Labels)?

Yes

No

83

Are you prepared, to quote and deliver through the consignment stock or bonded warehouse?

Yes

No

Page 5 of 5