Corporate Prole

Malaysia
Productivity
Corporation

Transformation Innovation Partnership

Contents
Introduction | Our Genesis

01

Strategic Intent

02

What is Productivity?

03

Malaysia | Towards High Income Economy

04

Average Annual Productivity Growth in Malaysia

05

MPC | Towards a Quantum Leap Impact on Productivity,

Quality, Competitive & Innovation (PQCI)

06

Key Focus Areas

-

Regulatory Review
Enterprise Innovation
Business Excellence
Global Competitiveness
Knowledge Management

07
08
09
10
11

Core Values

12

Flagship Products

12

Transformation Innovation Partnership MPC

01

Introduction
Our Genesis

1962

year

National
Productivity
Centre

Joint project between the United

Nations and the Federal Government
with lLO as the executing agency

1991

year

National
Productivity
Corporation

National Productivity Council

(Incorporation) Act No.19 amended
as the National Productivity Corporation

2008

year

Malaysia
Productivity
Corporation

The new name Malaysia Productivity

Corporation was gazetted on 21st
February 2008

Transformation Innovation Partnership MPC

02

Strategic

Intent

Vision

The leading organization in productivity

enhancement for global competitiveness and
innovation.

Mission

To deliver high impact services towards achieving

performance excellence through innovation for the
betterment of life.

Objectives
01.

Providing value-added information on productivity, quality, competitiveness

02.

Developing human capital and organizational excellence for building a

and best practices through research activities and databases.

knowledge-based society through training, systems development and

best practices.

03.

Nurturing innovative and creative culture for productivity and

competitiveness through partnership programmes.

Transformation Innovation Partnership MPC

03

What is
Productivity?
An outcome of better use of
resources that will improve
quality of life and sustain
prosperity

Need for managers and

workers to improve their
performance through
improving the quality of
products and services with
creativity and innovation

Productivity is something
positive and implies the
utilization of resources
efciently

Better Quality of Life

Outcome
Industries
Creating job and growing
the economy

Enabling business
with coherent policies

Shared values

Transformation Innovation Partnership MPC

04

Malaysia

Towards High Income Economy

Annual GNI / Capita

(USD15,000)

Enabling Malaysia
to reach high
income status by

Better Quality of Life

Higher Standard of Living

Higher Gross Domestic Product

1.4

Increase in
Employment

2.3

Higher Capital Intensity

12.8

Private Investment
Growth
*Quantitative Inputs

4.6
2.3

Productivity
Growth

Higher Total Factor

Productivity

Quality of
Systems

Workforce

Capital

*Qualitative Inputs

Transformation Innovation Partnership MPC

05

Average Annual Productivity Growth in Malaysia

target

2.4 %

2.3 %

4.0%

2.5 %

3.9 %

4.6 %

5.2 %

6.0%

2.0%

1980-1990

1991-1995

1996-2000

2001-2005

6%

GDP Growth

Productivity
Growth

Private Investment
Growth
Transformation Innovation Partnership MPC

2006-2009

4.6
12.8%

2010-2020

06

MPC

Towards a Quantum Leap Impact on

Productivity, Quality, Competitive & Innovation
(PQCI)

High Impact
Productivity &
Innovation Drivers 2010
2015

2005
2010 Competitiveness
& Innovation

2000
1995
1990
1960

Benchmarking &
Best Practices

Productivity & Efficiency

Enhancement

Research & System

Development

Management
Training & Advisory
Services

Transformation Innovation Partnership MPC

07

RR

Regulatory Review
Monitor, review, assess and provide recommendations for policy,
regulatory changes and on new regulations to enhance national
productivity and innovation.
Provide support for existing comittees on facilitating business.

Modernising Business Regulation

Comprehensive review of
existing regulations to
remove unnecessary
rules and compliance costs

Provide international best

practices on regulatory
review

Undertake relevant productivity

research impact of regulations
on the growth of local companies

Overseeing the
implementation

Transformation Innovation Partnership MPC

REGULATORY
REVIEW
(RR)

Undertake a cost-benet
analysis of new policies and
regulations to assess
the impact on the economy

Make recommendations to
the cabinet on policy and
regulatory changes that will
enhance productivity and
competitiveness

08

EI

Enterprise Innovation
Improve innovation at companies by creating and implementing
ecosystems to address the entire innovation value chain.

Outshine Performance
Through Innovation
Innovation Mindset

Inculcate innovation and creativity in

organization
Increase the awareness on the
importance of creativity and
innovation in organization

Culture
Development

Rate of innovation in organisational

strategy
Resources for innovation

Introduce new innovation paradigm

through organizational values and
behaviour

Knowledge for information management

Communication

Enhance the leadership system and

organisational direction

Culture
Development

Physical environment

ENTERPRISE
INNOVATION
(EI)

Connectivity

Nurture the mindset of employees in

improving the organisational innovation
capability

Share best practices

Benchmark excellent enterprise
performance

Enhance management of external

relationships, alliance and networks

Culture
Development

Capability

Inculcate sharing culture among

enterprises

Develop strategies for external

relationships and alliances

Capacity

Improve the capacity of the enterprise

towards higher efficiency in the following
aspects :

Culture
Development

Increase the enterprise innovation

capability through strategic planning
and innovation
Facilitate the deployment of competency
plans effectively
Provide productivity tool and techniques
in facilitating process improvement

Transformation Innovation Partnership MPC

09

BE

Business Excellence
Measure and certify companies and showcase role models to spur
competition and set best practices for others to emulate.
Set and enhance innovation standards with the Health check
framework.

Sustaining Productivity Growth Through

Business Excellence
People & Product
Innovation
Adopting, adapting and innovating
Business Excellence products and
materials
Developing and innovating
Quality Environment (QE)
Standards
Engagement for the development
of Practitioners, Assessors and
Consultants

BUSINESS
EXCELLENCE
(BE)

Organizational
Transformation

Intervention programmes in the forms

of training and consultancy
Audit based on QE Standards
Assessment based on Business
Excellence Framework

Prime Minister Industrial Excellence

Award
Industry Excellence Award
5S Certication
Certication for Practitioners,
Assessors and Consultants

Transformation Innovation Partnership MPC

Awards &
Recognitions

10

GC

Global Competitiveness
Develop global and national macroeconomic knowledge base on
Malaysias competitiveness.
Expand focus to state level benchmarking and support international
benchmarking for regulatory review.

Collaborate to Compete
Strengthen Public-Private collaboration
in areas of Trade & Investment, Productivity
and Efciency, Education, Health &
Environment and Technology & Innovation
Establish Taskforces and working groups
to enhance competitiveness
Develop Strategies and Action Plans

Dissemination of competitiveness
information through printed electronic
publications
Organise Round Table Discussions
(RTD), media engagements,conferences,
seminars and workshops

COMPETITIVENESS MONITORING

MANAGING PERCEPTION

GLOBAL
COMPETITIVENESS
(GC)

STRATEGIC NETWORKING &

ENGAGEMENT

Establish International and local collaboration

with competitiveness champions
Data acquisition and verication with partner
institutes
Develop national competitiveness linkages
Facilitate dialogues to address competitiveness
issues

STATE COMPETITIVENESS
STUDY

Provide benchmarks and best practices at

state and regional levels
Develop state and regional competitiveness
proling
Engagement with state level stakeholders to
enhance competitiveness

Transformation Innovation Partnership MPC

11

KM

Knowledge Management
Create knowledge base with productivity and industry reports
and provide fact based on productivity and innovation.
Support Regulatory Review and Enterprise Innovation with research
output.

Knowledge Sharing is Power

Driving productivity through
information technology and
multimedia support
Facilitate knowledge transfer and
disseminate using interactive
systems and applications

KNOWLEDGE
ACCESSIBILITY

Archive both tacit and explicit

knowledge, data and information
on productivity, competitiveness
and innovation

Upkeep the institutional

memory and referral centre
for information

Provide benchmarks for higher

performance and best practices
case experiences to expedite
learning

KNOWLEDGE
MANAGEMENT
(KM)
Establish Malaysia Industry
Productivity Database:
Productivity indicators for
industries to benchmark and
as input to policy maker.

Develop instruments and

indicators to facilitate
companies to improve
productivity

KNOWLEDGE
TRANSFORMATION
Create employee productivity
framework to measure and
reward employees based
on performance

Establish Customer Satisfaction

Index (CSI) to promote a culture
of service excellence
Research to identify issues and
recommendeation to improve and
enhance employees, companies
and industries productivity
performance

Transformation Innovation Partnership MPC

12

Core Values
3

Respect for
employees

Professionalism

Continuous
Improvement

4
2

Integrity

Continuous
Learning

Customer
Focus

A
LA
YS

Flagship Products

Penang

R
IA
PO
P RO
DUCTIVITY COR

IO
AT

2013

Kelantan

MALAYSIA
IN THE
GLOBAL COMPETITIVENESS
REPORT 2013-2014

Sabah

Terengganu

Pahang
Selangor

Sarawak

Johor
HEADQUARTERS
HEADQUARTERS

MPC PETALING JAYA

MALAYSIA PRODUCTIVITY CORPORATION

Lorong Produktiviti, Jalan Sultan,
46200 Petaling Jaya, Selangor
Tel: 603 - 7955 7266 Fax: 603 - 7957 8068
Email: marketing@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

A-06-01 Level 6, Blok A, PJ 8,
No. 23, Jalan Barat, Seksyen 8,
46050 Petaling Jaya, Selangor
Tel: 03-7960 0173/ 176/ 178/ 179 Fax: 03 - 7960 0211
Email: marketing@mpc.gov.my

MPC PETALING JAYA

MALAYSIA PRODUCTIVITY CORPORATION

Lorong Produktiviti, Jalan Sultan,
46200 Petaling Jaya, Selangor
Tel: 603 - 7955 7266 Fax: 603 - 7957 8068
Email: marketing@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

A-06-01 Level 6, Blok A, PJ 8,
No. 23, Jalan Barat, Seksyen 8,
46050 Petaling Jaya, Selangor
Tel: 03-7960 0173/ 176/ 178/ 179 Fax: 03 - 7960 0211
Email: marketing@mpc.gov.my

MPC REGIONAL OFFICES

MPC REGIONAL OFFICES
NORTHERN REGION OFFICE

SOUTHERN REGION OFFICE

SABAH REGION OFFICE

MALAYSIA PRODUCTIVITY CORPORATION

Beg Berkunci 206, Jalan Tun Hamdan Sheikh Tahir,
13200 Kepala Batas, Seberang Perai Utara,
Pulau Pinang
Tel: 604 - 575 4709 Fax: 604 - 575 4410
Email: nro@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

No. 8 Jalan Padi Mahsuri, Bandar Baru UDA,
81200 Johor Bahru, Johor
Tel: 607 - 237 7422 / 237 7644 Fax: 607 - 238 0798
Email: sro@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

Level 2, MAA Tower, No. 6, Lorong Api-Api 1,
88000 Kota Kinabalu, Sabah
Tel: 6088 - 233 245/456 498 Fax: 6088 - 242 815
Email: mpcwsb@mpc.gov.my

SARAWAK REGION OFFICE

EAST COAST REGION OFFICE

TERENGGANU OFFICE

MALAYSIA PRODUCTIVITY CORPORATION

Lot 894, Lorong Demak Laut 3A,
Taman Perindustrian Demak Laut,
93050 Kuching, Sarawak.
Tel: 6082 - 439 959 / 439 960 Fax: 6082 - 439 969
Email: sko@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

Aras 7, Wisma TNB, Jln. Gambut,
25000 Kuantan, Pahang
Tel: 609 - 513 1788 / 513 1789 Fax: 609 - 513 8903
Email: mpcwpt@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

No. 23-03 KT Business Centre,
Jalan Sultan Mohammad, Padang Hiliran,
21100 Kuala Terengganu, Terengganu
Tel: 609 - 622 8215 Fax: 609 - 631 6010
Email: mpctrg@mpc.gov.my

NORTHERN REGION OFFICE

SOUTHERN REGION OFFICE

SABAH REGION OFFICE

MALAYSIA PRODUCTIVITY CORPORATION

Beg Berkunci 206, Jalan Tun Hamdan Sheikh Tahir,
13200 Kepala Batas, Seberang Perai Utara,
Pulau Pinang
Tel: 604 - 575 4709 Fax: 604 - 575 4410
Email: nro@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

No. 8 Jalan Padi Mahsuri, Bandar Baru UDA,
81200 Johor Bahru, Johor
Tel: 607 - 237 7422 / 237 7644 Fax: 607 - 238 0798
Email: sro@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

Level 2, MAA Tower, No. 6, Lorong Api-Api 1,
88000 Kota Kinabalu, Sabah
Tel: 6088 - 233 245/456 498 Fax: 6088 - 242 815
Email: mpcwsb@mpc.gov.my

SARAWAK REGION OFFICE

EAST COAST REGION OFFICE

TERENGGANU OFFICE

MALAYSIA PRODUCTIVITY CORPORATION

Lot 894, Lorong Demak Laut 3A,
Taman Perindustrian Demak Laut,
93050 Kuching, Sarawak.
Tel: 6082 - 439 959 / 439 960 Fax: 6082 - 439 969
Email: sko@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

Aras 7, Wisma TNB, Jln. Gambut,
25000 Kuantan, Pahang
Tel: 609 - 513 1788 / 513 1789 Fax: 609 - 513 8903
Email: mpcwpt@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

No. 23-03 KT Business Centre,
Jalan Sultan Mohammad, Padang Hiliran,
21100 Kuala Terengganu, Terengganu
Tel: 609 - 622 8215 Fax: 609 - 631 6010
Email: mpctrg@mpc.gov.my

KELANTAN OFFICE
KELANTAN OFFICE
MALAYSIA PRODUCTIVITY CORPORATION
Pejabat Negeri Kelantan,
Tingkat 3, Wisma PERKESO,
Jalan Kota Darulnaim,
15538 Kota Bharu, Kelantan
Tel: 09 - 741 6260, 09 - 741 6262 Fax: 09-7416263
Email: mpckel@mpc.gov.my

Transformation Innovation Partnership

www.mpc.gov.my
Toll Free : 1-800-88-1140
Email: GlobalCompetitiveness@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

Pejabat Negeri Kelantan,
Tingkat 3, Wisma PERKESO,
Jalan Kota Darulnaim,
15538 Kota Bharu, Kelantan
Tel: 09 - 741 6260, 09 - 741 6262 Fax: 09-7416263
Email: mpckel@mpc.gov.my

Transformation Innovation Partnership

www.mpc.gov.my
Toll Free : 1-800-88-1140
Email: GlobalCompetitiveness@mpc.gov.my

Transformation Innovation Partnership MPC

Like us on

www.facebook.com/MPCHQ

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Transformation Innovation Partnership

HEADQUARTERS

MPC PETALING JAYA

MALAYSIA PRODUCTIVITY CORPORATION

Lorong Produktiviti, Off Jalan Sultan,
46200 Petaling Jaya, Selangor.
Tel: 603 - 7955 7266
Fax: 603 - 7957 8068
Email: marketing@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

A-06-01 Level 6, Blok A, PJ 8,
No. 23, Jalan Barat, Seksyen 8,
46050 Petaling Jaya, Selangor.
Tel: 03 - 7960 0173 / 176 / 178 / 179
Fax: 03 - 7960 0211
Email: marketing@mpc.gov.my

MPC REGIONAL OFFICES

NORTHERN REGION OFFICE

SOUTHERN REGION OFFICE

MALAYSIA PRODUCTIVITY CORPORATION

Beg Berkunci 206, Jalan Tun Hamdan Sheikh Tahir,
13200 Kepala Batas, Seberang Perai Utara,
Pulau Pinang.
Tel: 604 - 575 4709
Fax: 604 - 575 4410
Email: nro@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

No. 8 Jalan Padi Mahsuri, Bandar Baru UDA,
81200 Johor Bahru, Johor.
Tel: 607 - 237 7422 / 237 7644
Fax: 607 - 238 0798
Email: sro@mpc.gov.my

SABAH REGION OFFICE

SARAWAK REGION OFFICE

MALAYSIA PRODUCTIVITY CORPORATION

Level 2, MAA Tower, No. 6, Lorong Api-Api 1,
88000 Kota Kinabalu, Sabah.
Tel: 6088 - 233 245 / 456 / 498
Fax: 6088 - 242 815
Email: mpcwsb@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

Lot 894, Lorong Demak Laut 3A,
Taman Perindustrian Demak Laut,
93050 Kuching, Sarawak.
Tel: 6082 - 439 959 / 439 960
Fax: 6082 - 439 969
Email: sko@mpc.gov.my

EAST COAST REGION OFFICE

TERENGGANU OFFICE

MALAYSIA PRODUCTIVITY CORPORATION

Aras 7, Wisma TNB, Jalan Gambut,
25000 Kuantan, Pahang.
Tel: 609 - 513 1788 / 513 1789
Fax: 609 - 513 8903
Email: mpcwpt@mpc.gov.my

MALAYSIA PRODUCTIVITY CORPORATION

No. 23-03 KT Business Centre,
Jalan Sultan Mohammad, Padang Hiliran,
21100 Kuala Terengganu, Terengganu.
Tel: 609 - 622 8215
Fax: 609 - 631 6010
Email: mpctrg@mpc.gov.my

KELANTAN OFFICE
MALAYSIA PRODUCTIVITY CORPORATION
Pejabat Negeri Kelantan,
Tingkat 3, Wisma PERKESO,
Jalan Kota Darulnaim,
15538 Kota Bharu, Kelantan.
Tel: 09 - 741 6260 / 741 6262
Fax: 09 - 7416263
Email: mpckel@mpc.gov.my

www.mpc.gov.my
Toll Free : 1-800-88-1140
Email : marketing@mpc.gov.my