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DiscoverhowtoBuildandManageavirtualworkforce.
DiscoverhowtoBuildandManageavirtualworkforce.
www.sta
www.staindia.com
india.com
http://www.staff-india.com/
Contents
Time to Reduce business costs ..3
How does outsourcing jobs work?.......................................................................4
How can different businesses or individuals benefit from outsourcing
with Staff India?...................................................................................................5
TheaverageUKsalaryalonewas2208
permonthin2014.
StaIndiaprovidesemployerswith
degreeeducatedprofessionalsforatyp
icalpayofonly2.99perhour($4.49).
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
http://www.staff-india.com/
TimetoReducebusinesscosts
Since the beginning of the global recession companies have continued to close
due to lack of business and continually high running costs. Businesses across all
industries have closed down, Business to Consumer and Business to Business
companies.
3 years on, hundreds of companies continue to go bust, unemployment continues to rise, and living costs continue to rise, globally, with perhaps the exception
of two nations in particular, India and China.
So what can businesses do to stay alive? How can they reduce their costs without compromising on getting the work done? The simple answer is offshore outsourcing. In particular outsourcing jobs.
This is easier said than done. The big companies such as IBM, Microsoft, Accenture and many others have done it. They can do this as they have the big pockets. But what about the small businesses who have 1-60 employees can they
outsource? Yes.
Companies like Staff India provide all the infrastructure, work stations, equipment, internet connectivity, and staff for small businesses who can essentially
employ a person from Staff India offices and have the employee working
directly for the company itself under its own management. Without having to
worry about the huge costs involved in opening another office abroad, without
having to learn the overseas employment markets and cultures.
Companies today are struggling to run their business, meet their customers
needs, and deal with rising cost pressures. This applies to all companies from
large corporations through to small and medium sized enterprises. In this tough
environment, it is critical for companies to focus on their core competencies and
make full use of their employees in their office. Outsourcing Jobs allows companies to take non-core functions, such as customer care or back office operations,
or less skills tasks that are time consuming, repetitive or in large volumes to be
handed over to employees in the developing countries like India and Philippines.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
http://www.staff-india.com/
Howdoesoutsourcingwork?
A Virtual Employee is simply an employee that works directly for you under your management, from another office, usually in another
country, as this allows businesses in UK and US to recruit capable employees for a fraction of the salary they would pay in UK or US.
The internet allows your virtual employees to work remotely, instructions can be passed and outputs provided through the internet via voice calls,
video calls, email, instant messaging etc.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
http://www.staff-india.com/
Howcandierentbusinessesorindividualsbenefit
FromoutsourcingwithStaIndia?
With Staff India, any company, no matter how small, can outsource. When you outsource with Staff India you use Staff Indias Indian office as an
extension of your office in your home country. Staff India takes care of all the outsourcing logistics so you dont have to.
Staff India recruits your employee(s), provides all HR services, all office hardware, (PC, fax, scanner, fast internet connection etc), office space,
office infrastructure etc.
You simply provide Staff India with a job description for the position(s) you want to outsource, have a chat with your dedicated Consultant, explain your needs and your dedicated consultant will do the rest. In practice the Staff India office becomes your offshore outsourcing office in India.
All the logistics entailed in outsourcing are thus removed and this enables small businesses to not only outsource but do so with absolute minimal
cost. With the typical cost of outsourcing with Staff India 299 per month per employee any company small or large can now outsource.
Outsourcing an employee from us is the same as hiring an employee in your own office, only difference is that you work remotely with them.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
http://www.staff-india.com/
Although your outsourced employee works from our office in the Indian sub continent, YOU are in complete control:
To work for you from our offices, your employee will be fully equipped with:
- Their own desk
- Their own Dell laptop
- Printer and scanner
- Commonly used software
- Peripherals such as webcam, headset etc
- Broadband internet connection
- Power generators for uninterrupted electricity supply avoiding cut-outs
- Air conditioning at all times
YourVirtualEmployeesarealwaysonline,
workingthesameocehoursasyou.
Theyareaccessiblereal me.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
http://www.staff-india.com/
DataEntryaperfectexample
Data entry consists of monotonous, repetitive, uncomplicated, tedious and boring work. Most importantly data entry is a burden for companies;
that work which on face value appears to have no value, requires no specialist knowledge, but yet must be done the solution? Outsource data
entry.
Why your company should outsource data entry?:
Considerably save on cost 2.99 per hour for full time employee
Better results; Indians are know for their hard work ethic. That the work is boring will have no impact on an Indian employees.
Reduce your burden; outsource data entryno more headaches.
Increase efficiency; if you outsource data entry you can concentrate on your important work. Save on office space and office hardware costs.
Save on management and technical support costs.
In summary?...outsource data entry.
If you outsource data entry with Staff India, you will obtain at least the same if not better results. How?
All employees are intelligent individuals, who are fluent in English and University graduates. Hence if you outsource data entry there will be no
difficulty in grasping or understanding your work.
Outsource data entry to very hard working Indian employees. That the work is tedious is of no hindrance; Indian employees will remain highly
motivated.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
http://www.staff-india.com/
Communica ngwithyourVirtualEmployee
All our employees work during UK GMT 9am5pm. This means they are available for communication whilst you are at work.
For clients outside the UK we provide employees to suit your time needs.
Laptop
All our employees are equipped with state of the art Dell Laptops imported from the UK. With modern high specifications they are able to work
efficiently and effectively focusing on delivering.
Email
Email has revolutionised how we send mail. We no longer need to post or wait to send text, or even pictures or videos. We can instantly email
anywhere in the world. All our employees skillfully exploit MS Outlook to communicate with UK clients. Within seconds they are able to communicate with you real time.
Skype
All our employees are equipped with Skype access. This allows us to communicate with our employees in our Indian office for free. Skype delivers excellent voice quality so its like calling someone in the UK. In addition Skype allows you to do conference calling with all your contracted
employees at no extra cost. Skype also has instant messaging features that allow chat and the ability to send and receive multimedia. You can
even get a landline telephone number from your own country and assign it to your employees skype.
Telephone
You will also get a local number that you can call, with your virtual employees extension,
should you wish to speak to them.
Video Calling
From time to time it may be necessary to do video calls. Perhaps the director from the
UK wishes to address the team introducing a new product or procedure. All employees
are equipped with web cams so that you can video call when you need to.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
Absolutelynohiddencosts.
Transparentcompe vepricing
Transparentbusiness
http://www.staff-india.com/
HowdoImonitormynewemployees
progressandperformance?
As outsourcing jobs to a foreign office is new to many business, we will offer our consultation for free to help you get started. We have been successfully operating our India office for 4 years to date, hiring Analysts, Marketers, Administrators etc, all of whom have successfully contributed to
the continued success and growth of Staff India.
Over the 4 years we have designed and implement various methods of monitoring and measuring our offshore employee performance. To begin
with, the first question on your mind probably is how do I know they are working? This question is quite easily answered by the minute, as you will
be liaising with them every day throughout the day requesting reports, documents, research etc, you know they are working.
Instant Communication
Except during breaks your employee should be available for contact immediately, either by phone or email. If you are communicating by email
your employees should be responding instantaneously throughout the day. This measures continued activity at the desk.
Logistics Manager
The Logistics Manager is responsible for ensuring everyone turns up at work and ensure employees are not taking excessive breaks or spending
too long off the desk. Every employee clocks in and out daily so we have a record of the times they arrive and leave, you can request to see this
should you wish.
Status Reports
You may want to request a status report from your employees at the close of business daily. The status report can be of any format you desire.
Our Consultants will spend time with you helping you design your status report achieve maximum effect. A status report captures;
A.
B.
C.
D.
Weekly KPIs
Key Performance Indicator sheets are a very good way of ensuring targets are achieved and your contracted employees deliver to your expectation. A typical KPI sheet contains the targets given by the line manager in the UK office and actual numbers achieved for different categories.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
http://www.staff-india.com/
WhattypesofjobscanIoutsource
Your dedicated Consultant will help you figure out what workload can be outsourced to our office without disrupting your business or slowing
down performance or growth. As this is new to you, we appreciate you may find it difficult to understand what work can be outsourced. Our Consultants' are here to help you.
At Staff India, we endeavor to meet the requirements of our clients by providing them with professionals who are self motivated and have a passion for teamwork with a strategic thinking. Employees in offshore Staff India offices are trained to deliver results and serve on a variety of different roles to our company. We are bringing this facility to businesses around the world looking to maximize ROI and outsource.
Below are a few possible positions to give you a flavour of the types of jobs you can outsource. The key is to think outside the box.
Think about all the activities in your business that do not require the assigned employee to be in the office. Collate all such activities and outsource to an employee at one of our offices, subsequently saving your up to 80% on your salary costs.
Our Consultants are ready to help. Book a virtual meeting with them to help understand what job roles you can offshore. Our Consultants will
learn your business, your staff and advise you on the possibilities and how much you can possibly reduce your costs by.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
10
http://www.staff-india.com/
ACaseStudySEOCompany
A Manchester based busy SEO company specialising in helping companies rank their website higher in searches hires multiple staff to execute
different aspects of the SEO for the clients.
The SEO company has staff focusing on a different aspects as such below:
a. routine social network marketing
b. optimising client websites
c. routine blogging, forums etc
Inital Cost for having 4 Staff:
The SEO company has some staff working remotely around the UK and others based in
Social Networker 1
their Manchester office. Initial discussions with Consultants immediately showed the need
Social Networker 2
to outsource the staff who were already working remotely.
In addition, it became apparent that much of the activity (apart from management) did not Website Optimiser
require presence in the office, most of the staff were able to work remotely.
Blogging, forums etc staff
Total Cost:
SEO company decided to pilot outsourcing with 4 existing roles for which each employee
was being paid 20,000 per annum.
Cost after Outsourcing 4 Staff:
The following savings were realised by the SEO company:
Social Networker 1
The Manchester based SEO company realised 70% savings within the first 3 months,
whereby the outsourced staff from Staff India delivered the same quality of work to the
same deadlines, without compromising communication with UK Management.
The company now aims to outsource half the workforce, with the help of our Consultants
strategies are currently being drawn up to offshore much of the internal company activities.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
11
per annum
20,000
20,000
20,000
20,000
80,000
per annum
5,988
Social Networker 2
5,988
Website Optimiser
5,988
5,988
Total:
23,952
Saving (70%) :
56,048
http://www.staff-india.com/
Whyoutsourcingbyyourselfisnotaviableop onforSmallBusinesses
The key aspect about our costs is to remember that with Staff India you employ highly educated professionals / office workers but only pay very
low Indian salaries.
The average UK salary alone was 2208 per month in 2014. Staff India provides employers with educated professionals for a typical cost from
2.99 per hour.
How Staff India makes outsourcing easy, cost saving, and realistic for any size company
Why Outsourcing By Yourself is not viable for 99% of Companies:
Only companies such as Dell, Shell, Microsoft etc can conventionally outsource, (go to to India or China and setup offices themselves) because
they are multi-billion dollar companies. Conventional offshore outsourcing is not however possible for 99% of companies for substantial
1) Costs
2) Time and
3) Effort is involved in:
Setting Up Abroad:
ii) hiring/purchasing a office
iii) purchasing all technology and office equipment
iv) researching best place to locate.
Understanding a new Culture: Where do you begin when it comes to setting up a office in a completely foreign country? Furthermore, if one
does not know the culture, customs and practices of a country then executing even a simple task can cause great difficulty. Without cultural and
local knowledge of how things are done in a country, outsourcing to a foreign country is a very difficult process.
Recruitment of Employees: How much research and time would you need to invest before you would know where to get the employees you
want?
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
12
http://www.staff-india.com/
HowStaIndiamakesoutsourcingEasy,Cheap,Realis candforAnyone
With Staff India anyone can outsource; all companies irrespective of size, self employed workers, employed workers or anyone wanting some
office assistance:
Cost: The complete cost when you outsource and employ a full time employee with Staff
India is typically 299 per month (dependent on the job role), thus making it very affordable.
Time and Effort: We let you use our office infrastructure. Furthermore, Staff India does all
the leg work so you don't have to. You simply tell us what type of employee you want and
we do everything from there.
Understanding a new Culture: You don't have to leave your country when outsourcing with Staff India. We manage your Virtual Employee, let
your employee use our office infrastructure and ensure everything runs efficiently. Accordingly you never have the problem of understanding a
new culture and understanding the ways in which tasks are executed in India .
Recruitment of employees: we have hundreds of employees working for foreign countries around the world, you tell us what type of employees you want and we match the appropriate employee 'sitting on the bench'.
Quantity of work: The time, money and effort required to set up offices abroad makes outsourcing small quantities of work not cost effective
and unrealistic. Staff India lets you use our outsourcing infrastructure so you don't have to put in place your own, thereby making the outsourcing
of even small quantities of work possible. With Staff India outsourcing even small quantities of work is now made possible and cost-effective beStaff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
13
http://www.staff-india.com/
Whatarethebenefitsofoutsourcingjobs
withStaIndia?
Outsourcing reduces your employee costs:
The full and complete cost of outsourcing with Staff India is from 299 per month, (typical cost). Outsourcing with Staff India will thus enable you
to considerably reduce your costs on employee salaries.
Outsourcing reduces your overhead costs:
A Virtual Employee works from Staff Indias offices in the Indian sub-continent. Staff India equips your employee with all the office hardware they
require to work for you, e.g. PC, scanner, printer, phone etc...Furthermore, all office infrastructure is also provided and maintained by Staff India
e.g. fast internet connection, office space, desks, electricity, a/c etc. Outsourcing considerably reduces your overhead costs, as you do not invest
in any such hardware or infrastructure. Additionally you are not required to maintain or upgrade your employee hardware/infrastructure.
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http://www.staff-india.com/
Staff India does the Outsourcing so you can concentrate on your work:
When outsourcing with Staff India; you outsource all from your PC. You never leave your country, setup an offshore outsourcing office, recruit
employees or invest in hardware. Staff India takes control of the whole offshore outsourcing process for you. You simply use the Staff India office
as an extension of yours. This leaves you with nothing to do, except work with your employee.
an employee works directly for you, with you and follows your instructions. You are in complete control; you instruct and communicate directly
with your employee.
Employee culture:
Due to the economic environment and culture in and around the Indian sub-continent, you will find your employee(s) to be exceptionally hardworking and highly motivated.
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http://www.staff-india.com/
fort required to establish offshore offices, outsourcing small quantities of work is not a cost-effective option.
With Staff India however, you can outsource any office work all from your PC. Hence, outsourcing even one position is a cost-effective and productive move. When outsourcing with Staff India you do so without ever leaving your country or setting up offshore offices. Thus with Staff India
outsourcing is a realistic and feasible option for companies of any size.
No Start up Fee:
When outsourcing with Staff India you pay nothing until you decide to actually go ahead and hire an employee. Staff India doesnt charge you any
start up fee. We offer free ongoing Consultation all the way, helping you realize the benefits.
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http://www.staff-india.com/
Staff India you can outsource from data entry to nuclear physics. All your outsourcing requirements are thus in one
place.
No Risk:
The contract between Staff India and client is devised such that the client takes minimal risk when outsourcing.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
17
http://www.staff-india.com/
Ge ngStartedwithStaIndia
How can Staff India provide educated professionals at such low costs?
The Indian Subcontinent is a very unique place, for it is a mixture of wealth and poverty. More and more people are becoming literate, with vast a
vast population in excess of 1 billion people, there are many graduates every year but very few jobs. With a huge supply of workers, salaries are
very low.
Despite booming economies millions of people in the Indian Subcontinent still live below the international poverty line of $1.25 per day.
In summary although the Indian Subcontinent has very strong academic institutions of an international standard, it still suffers from mass poverty
and subsequently the salaries of highly educated professionals are considerably lower than their counterparts in the first world countries. Why
else does Google, IBM, Microsoft, Oracle, Dell .etc (the list is endless) flock to the Indian Subcontinent?
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
18
http://www.staff-india.com/
What about the employee I need to outsource?
Upon making contact with us, either by phone, skype or email, one of our Consultants will have an in depth conversation with you to understand
your requirements. Our Consultants will aim to guide you in successfully outsourcing your jobs, this includes learning how to monitor your employee remotely, ensuring performance is delivered etc.
We then match you with an employee in our organisation who is assigned to contracting with the relevant skill set (subject to availability).
We contact you again to confirm availability and the cost of hiring the employees.
We do not charge any fees for this due diligence, hence no payment is required until you give us the go ahead that you want an employee from
us.
Are there any hidden costs with outsourcing? Does 299 pm cover all the costs?
There are NO hidden costs and nothing extra to pay. Stay bonuses, incentives etc are totally your choice if you wish to incentivise to try and enhance performance.
299 per month covers the cost of everything, employee salary, office usage with all facilities.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
19
http://www.staff-india.com/
StaIndiaRecruitmentProcess
Our staff are hand picked by our founder ex-Accenture Consultant, Naaz Miah. Our staff go through a 3 stage interview process. This ensures we
select the most capable candidates to work for Staff India and eventually for our clients.
Stage 1: A screening phase when hundreds of applicants will be assessed for the basic English and Maths skills.
Stage 2: A one to one interview with our directors to assess the applicants intelligence, enthusiasm, dedication and motivation.
Stage 3: A full day workshop to filter the best of the best through simulating a real working day for a UK company.
All our staff are educated to degree level. They possess excellent English speaking and writing skills. Most are educated with IELTS Level 6 (the
top most standard of English language recognition in Bangladesh).
All our staff are computer literate possessing competent skills in usage of MS Windows, MS Office and various other packages as well as extensive exposure to the internet. The vast majority of the day to day work of our staff is computer based.
Our staff have experience in skilfully exploiting the internet for business needs such as research, analysis, web development, marketing and communication.
Our staff undergo training regularly throughout the year by our very own directors who strongly believe in transferring their skills to others.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
20
http://www.staff-india.com/
StaIndiaOces
Our offices are furnished to UK standards, complemented by modern work stations, fully carpeted, full AC etc. We believe a comfortable working
environment yields better performance from employees, hence we have invested heavily on our office appearance.
Our offices are fully equipped with dedicated electricity, back up generators, broadband internet, printers and Dell laptops for every employee.
All our employees enjoy healthy remuneration packages, we believe in paying well to the unprivileged and talented. A generous monthly allowance for travel and food and transportation facility to go home during late hours.
Our employees work 9am5pm UK Time to complement our working hours in the UK. This allows us to be in constant communication with our
employees.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
21
http://www.staff-india.com/
OurGoal
Our aim of providing outsourcing facilities to UK small businesses is to support small business grow with reduced overhead, and provide tertiary
sector jobs for educated but unprivileged people in the India Sub Continent. Whilst small businesses in the first world are suffering, we have a win
win situation, outsourcing jobs will help small businesses survive.
The Indian sub continent has an increasing number of educated graduates in disciplines such as IT, Engineering, English Language but the country does not have the jobs to accommodate this growing skills set. This is an excellent resource for us UK companies to exploit. Exploiting this
resource allows us to cut our costs and make huge savings as well as support the unprivileged and give them jobs.
We are a fair company. We pay our employees significantly above the national average. This allows us to hire only the best and most capable as
well as provide for the unprivileged. After all we are making a saving, paying a little extra is still a saving for us.
As our company grows are will aim to support charities in the region to help the uneducated so that they too can improve their lives and work towards a brighter future, and maybe one day they can join our firm.
Staff India, 601 International House, 223 Regent Street, London W1B 2QD,
Tel: 0203 588 5889 | Email: offshore@staff-india.com Copyright 2010
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