The document discusses travel and provides a cloze exercise and multiple choice questions to complete sentences about travel with words provided in a box. It begins sentences about airline customer satisfaction, passenger misbehavior on long flights, the effects of poor service and delays, and flight crews dealing with dangerous passenger behavior. It also includes a sentence about diverting a flight to another city due to bad weather.
The document discusses travel and provides a cloze exercise and multiple choice questions to complete sentences about travel with words provided in a box. It begins sentences about airline c…