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Master of Business Administration - MBA Semester 3
MH0052-Hospital Organization, Operations and Planning
(Book ID: B1213)
Assignment (60 Marks)
Note: Answer all questions must be written within 300 to 400 words
each. Each Question carries 10 marks 6 X 10=60
Q1. Classify hospitals and explain the various functions of hospitals.
Answer. A hospital is an institution which is scientifically & economically
organized for prevention, diagnosis & treatment of diseases. The teaching
hospitals have facilities for the teaching & training of medical & paramedical
students & trainers, hospital may be operated by the government or private
agencies.
Classifications of hospital are given bellow:1. According to servicea. General hospital: - District hospital, Thana hospital.
b. Special hospital: - Medical college hospital, mental hospital, cancer hospital.
Q2. Define medical record. Describe the policies and procedures
adopted in the medical records department.
Answer. Definition:
A medical record is defined as a systematic documentation of patient
personal/social data along with history of his/her ailments, clinical findings,
investigations, diagnosis, treatment given, follow-up and final outcome
Listing the various policies and procedures:
1. Records retention policy
2. Medico Legal Cases (MLC) Record Maintenance
3. Court Attendance
4. Birth and Death Report
5. Generation of Statistics

Q3. Discuss the essential principles for managing hospital materials.

Answer. Listing the 7 essential principles:
The seven underlying principles are Quantity, Price, Source, Delivery Methods,
People and the most important one is Quality.
1. Quantity
2. Price
3. Source
4. Delivery
5. Methods

Q4. Discuss in brief the planning, design and staffing of a billing

department in a hospital.
Answer. Brief outline of billing department:
The Central billing department plays an important role, as liaison office
between the management and the patients, in addition to its prime duty of
billing. The immense patience, human relations and hospitality is the need of
the hour to alleviate the problems of patients who are in distress, as the words
spoken and deeds undertaken by the staff working at this department project
the theme of humanity.

Q6. Imagine that you are appointed as a consultant for setting up an

outpatient department in a tertiary care teaching hospital. What are
the planning considerations you have to keep in your mind before
executing the task?
Answer. An operating theater, also known as an operating theatre,
operating room (OR) or operating suite, is a facility within a hospital where
surgical operations are carried out in a sterile environment. Historically, the
term "operating theatre" referred to a non-sterile, tiered theater or
amphitheater in which students and other spectators could watch surgeons
perform surgery.

Spring-2016
Get solved assignments at nominal price of
Rs.125 each.
Mail us at: subjects4u@gmail.com or contact at
09882243490