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LB160
Professional communication skills for business
studies
Book 2
Writing Successful Essays
Session 1
What is an essay?
Introduction
The world of business studies is a world of texts.
Essays are different because who writes them and why they
are written.
They are written:
exclusively by students
as a way of learning about an aspect of business
or for assessment purposes
What are essays like?
Essays are texts
They consist mostly of words
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Written language
changes of direction,
language
Written style
Context-independent (not
speaking.
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impersonally
language
Many, generally short, clauses
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Instruction words
Examples
is about
Description
Summarize
Define
What or how
From your
something is
understanding
Describe
things are
of the
organizational
context for
Illustrate
management,
define the
terms
'environment'
and
'structure'
Explanation
Explain
Analyse
How something
Explain why
works
Nike is the
How something
influences
Analyse
(university essays
Discuss
training shoe
company in
something
Discussion
biggest
the world
What people
Discuss how
think about
business
something
processes
might affect
Evaluate
an
Assess
organization's
ability to
Compare
compete
contrast
effectively
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Academic grammar
Academic vocabulary
Tends to be more
Specialized academic
formal, more
specialized, more
using specialized
abstract, more
packing of ideas in
vocabulary is more
individual words; it
of grammar called
opinion
academic grammar.
words in specialized
Check agreement
combinations.
Session 2
The process of essay writing
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Producing an essay
Inputs
Essay title
Course material
Personal experience
PROCESSES
Reading course material
Processing the course concepts
Considering the relevance to the essay title
Outlining the essay
Designing the essay
Consider reading expectations
Thinking
Writing drafts
OUTPUTS
Essays
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Secondary sources
and responses to
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questionnaire.
documents or data.
Provide an explanation or
means of interpreting the
data.
Note making
It is one of the active reading techniques.
Using abbreviated forms
Examples of abbreviated codes:
Contracted words, acronyms, and symbols.
Acronym e.g. MNC (multinational corporations)
Effective note making
The effectiveness of not making will be by how well they
capture the key elements of the source text.
Mapping and framing
Mapping
Framing
form
Therefore, your notes will be organized with such a framework
in mind.
Reviewing your mind map
Brainstorming mind map represents a starting for the
development of your ideas for your essay.
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Session 3
The design of an essay
Introduction
Successful essays are essays that are fit for purpose.
The idea of this course is that you can learn a lot from
studying how essays are designed.
Each time you write an essay, you will have to use your
understanding of essay design to make a new design.
How do essays develop professional communication skills?
Essays develop the skill of argument.
Practicing essay writing develops the skill of writing
persuasively.
A successful essay has a convincing and a coherent
argument.
The skills developed on writing successful argument
essays give the basis of successful workplace writing.
What is an argument?
Arguments are made up of two main elements:
Claims and basis.
To make this claim convincing, there need to be a basis for it.
In an argument essay there are two kinds of basis:
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Essay design
Criteria for evaluating the argument of an essay
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Good introduction tell the reader what to expect in the essay and
strongly influence how they understand the essay.
If you don't make it clear to them what the meaning is, they will
make some kind of sense out of it.
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General
background to the
topic: general
effects of large
corporations in
places where they
operate
Gradually
moving to
more
specific
Central
Claim
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CLAIM
What does
the writer
claim?
Why does
this writer
claim this?
CLAIM
EXPLANATION
EVIDENCE/DATA
BASIS
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Connectives
previous sentence.
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Session 4
Writing a critical discussion
In this session, the idea of argument is developed even
further by looking at what it means to be 'critical' in
your writing.
Understanding what is required
The verb of the word critically: to criticize, this word is
commonly associated with something negative, such as
complaining to the manager of a shop about the poor
service you received.
In the context of writing an academic text: critical
discussion is positive. It means to evaluate ideas:
To judge the strength and weakness of a particular
explanation, theory or idea, using a considered argument
to support your points.
Critical discussion is a good example of an academic style
of writing.
Understanding the topic
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2.
3.
4.
5.
6.
Appropriate
Appropriate
Appropriate
Appropriate
Appropriate
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Fact verbs allow the writer to express facts, such as is, for
example: The UK currency is sterling.
If a writer knows that a statement is not generally accepted as
a fact, either because it is in the future and no one can be
sure, or because there are differences of opinion about it,
they can show this with a modal verbs such as: may, might,
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Session 5
Writing a 'costs and benefits' essay
There is no summary for this session because it is all
about practicing to introduce an essay about MNCs so
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Quoting
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Is when you use the exact words that someone has said or
written as support or evidence for the points that you make in
your essay.
Quoting follows particular conventions as follows:
Quotations can be used for a single word, parts of a sentence
or several sentences
The quoted words are normally enclosed within single quotation
marks- ''.
Words should be quoted as they are in the source text and
using the same punctuation.
All quotations should be accompanied by an in-text reference,
indicating precisely where they came from.
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List of references
This is a detailed compilation of all the sources of information
that you refer to in your essay. It should be under the heading
references or 'bibliography' at the end of your essay. The list
is normally presented in alphabetical order of the authors'
surnames.
In-text referencing
List of references
essay
references or 'bibliography'
writing, (summarizing,
paraphrasing, quoting or
reporting)
The list is presented in
alphabetical order of the
authors' surnames.
They generally contain the same kind of information but vary in
how this is ordered and punctuated.
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1 a Journal article
Author's
Initial(s)
surname
Year of
Publication
Title of
Title of
work
journal
In inverted
Italicized or
commas
underline
Volume
No.
Page
nos
Initial(s)
surname
Year of
Publication
Title of work
Publisher
Place of
publication
Italicized or
underline
In
brackets
Initial(s)
Surname or
Year of
Publication
institution
In
brackets
Title of
Website
Date
work
address
accessed
Italicized
Underlined
In square
or underline
brackets
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Initial(s)
surname
Year of
Title of
Publication
work
In brackets
In
in
Author's
Initial(s)
surname
Title
of
work
inverted
commas
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Page
nos
Incomplete sentences
manufacturing policy.
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policy.
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Spelling
English spelling can cause problems because it is not
systematic. It is important to double-check any words that you
are not sure about in a dictionary or computer-based spellchecking facility. However, be careful with the latest as It is
not foolproof.
Punctuation
Review the punctuation of your text.
Applying the essay writing checklist
Apply the essay writing checklist to your essay and identify
your particular strength and weaknesses, then move to the
next stage.
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Further reading
The internet
It is important to take time when using internet sources to
assess their relevance and reliability with respect to your
work.
Integrating text
The next step is to integrate this new information into the
original draft essay which you wrote earlier, (in session 5).
Combining new content into the argument of an essay requires
reworking of the whole essay to ensure a seamless fit.
This impact on all three parts:
The introduction
The body
The conclusion
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This final session of book 2 brings together all the essaywriting processes that you have encountered in this book.
You have processed a range of additional source material,
revised your essay outline to accommodate new ideas and
perspectives, and finished by redrafting and editing your essay
using a personalized version of the essay-writing checklist.
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material- is
information from
study and
research correct
its context?
following features of a
successful essay:
features:
and appropriate
for the task?
1 relevant
information from
1.
Text structure is
appropriate to the task
1.
Appropriate use of
vocabulary
reading is used
1.
Clause structure
follows
1.
Generally correct
spelling
recognizable and
appropriate
patterns of
English
2 irrelevant
information from
reading is avoided
3 information from
3. Beginning of the
reading or other
research is
interpreted
2. Appropriate use of
business concept
words
2. Correct subject-
3. Appropriate use of
other abstract words
3. Consistent and
verb agreement
2. Appropriate word
processing
3. Paragraphing
appropriate choice
reflects essay
are oriented to be
of tense, correctly
structure
argument
formed
correctly
4 information from
reading or other
4. Argument moves
between high level
4. Appropriate use of
combinations of words
4. Correct
singular/plural
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4. Capitals, italic,
research is
generalizations and
transferred
correctly
examples
5 information is
integrated with
the text
6 text is free
from plagiarism
noun agreement
5. Appropriate
relationship with
reader
6. Appropriate evaluation
language
the argument
7 bibliography is
constructed
correctly
8. Information flow in the
argument is linked and
connected
9. Statement of conclusion
follows from argument
and relates to title
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punctuation, etc.
Done
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