Sun Industries

Procedure for Internal

Quality Audits

Doc No: SI/QSP/003

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DEPARTMENT: MANAGEMENT REPRESENTATIVE

DOCUMENT TITLE: INTERNAL QUALITY AUDIT
1.0 PURPOSE
The purpose of this Procedure is to explain how Internal Quality Audits shall be conducted in all aspects of the
organizations Quality System with a view to establishing that the Quality System is being fully implemented
throughout the organization and that it is effective.
2.0 SCOPE
This Procedure applies to all internal auditing activities, which are undertaken by or on behalf of the organization.
3.0 RESPONSIBILITY
It is the responsibility of the Management Representative to ensure that the Internal Auditing is being done
satisfactorily.
4.0 REFERENCE
Quality System Manual Section No: 800
5.0

DEFINITION

None
6.0 PROCEDURE
Internal Quality Auditing is one of the most important aspects of the Quality System because, Internal Quality
Auditing affords an opportunity to both the person being audited, i.e. the auditee, and for the auditor to consider
ways of improving the organizations operations.
6.1 AUDITORS
All Auditing is conducted by qualified and experienced auditors. The internal auditor should have attended at least
one training programme on ISO 9001:2000 Awareness and Internal Quality Audit. The auditor shall be chosen for a
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Sun Industries

Procedure for Internal

Quality Audits

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particular audit based on qualified internal quality auditor list and preferably auditors shall be selected from
departments independent of the activity being audited.
6.2 PLANNING OF INTERNAL QUALITY AUDITS
Management has a comprehensive plan for Internal Quality Audits which embraces all the organizations activities
and ensures that audits are carried out at least twice each year on all areas of its activities. Some areas of work,
which are the key to the organizations business may undergo Internal Quality Audits at more frequent intervals.
During the implementation of the Quality System Internal Quality Audits were carried out as soon as an activity was
considered to be ready for an Audit. Proper records of findings are made of all audits, including the preliminary
ones. The overall Schedule for Internal Quality Audits throughout the organization is given on the Internal Audit
Schedule, Form SI/QSF/002. The Programme shows the dates when Internal Audits shall be conducted on different
areas of operation throughout the organization. Audits can be delayed or postponed in exceptional circumstances,
but only with the approval of the Management Representative and the Managing Director.
6.3 INTERNAL AUDIT REGISTER
The Register of Internal Audits, Form SI/QSF/003 , enables the status of internal audits to be readily determined at
any given time. The Management Representative is responsible for maintaining the Register at all times. The
Register shall be filed before the Internal Audit Schedule.Prior to any audit, the Management Representative
records the date of the audit in the Register and allocates the next sequential number, the Audit Number, to the
Audit. All subsequent documents associated with the particular Audit is given this Audit Number. The activity being
audited is stated on the Register.
6.4

METHODOLOGY OF AUDIT QUESTIONS

Based on the scope of audit circulated to all auditees, auditor shall audit quality system and its effectiveness by
direct interaction with the auditees and concerned departmental heads.
6.5 FINDINGS OF INTERNAL AUDITS
Whenever an auditor discovers that there is a discrepancy between what should be taking place and what is taking
place in an area of work, the discrepancy shall be recorded on an Non-conformance/Corrective & Preventive Action
Report, Form SI/QSF/004... The auditee shall also sign the form, thus indicating his or her agreement with the
findings. If the auditor, or the auditee, makes Observations with a view to improving the Quality System
documentation and/ or preventing the possibility of Nonconformance being raised in the future.
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6.6 CORRECTIVE ACTION

The Form SI/QSF/004. shall need other entries. Someone, for instance, shall have to state on the form what
corrective action is to be taken in order to rectify the situation so as to prevent the recurrence of the nonconformity.
The person responsible for such action has to be named and his/her signature obtained. The date by which the
changes are implemented also has to be given.
6.7 VERIFICATION OF CORRECTIVE ACTION
It is the responsibility of the Management Representative to add his or her signature to the form once verification of
the action has been confirmed and verification of corrective action shall be preferably completed in a time bound
period as agreed between the auditor and the auditee.
6.8 COMPLETION OF REGISTER OF INTERNAL AUDITS
Following completion of an internal audit, the Management Representative shall enter the relevant information on
the Non-conformative / Corrective & Preventive Action Report Form SI/QSF/004. If no nonconformances have been
found the Audit Completed section can be signed off immediately.
6.9 MANAGEMENT REVIEW COMMITTEE
The Internal Quality Audit Reports are considered at each Management Review Meeting. They are used as the
basis for any discussions on the successful implementation of the organizations Quality System. The effectiveness
of the existing Quality System is another matter, but the Management Review Committee has the authority to
introduce changes via the Management Representative with a view to improving the effectiveness of the Quality
System in meeting the requirements of the Quality Policy statement and the declared objectives of the organization.
7.0 QUALITY RECORDS
All the documents associated with Internal Quality Audits shall form part of the organizations Quality Records.
These shall be retained for a minimum period of three years. Non- conformative / Corrective & Preventive Action
Reports SI/QRF/004. shall be filed consecutively eventually, but as an interim measure all outstanding Action
Reports shall be filed together in one group. As each outstanding Corrective Action is signed off by the
Management Representative the form shall be transferred to its appropriate sequential position in the completed
section of the file.
7.1 RECORDS
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Procedure for Internal

Quality Audits

Internal Audit Schedule

Register of Internal Audit
Non-conformative / Corrective & Preventive Action(s) Report

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SI/QSF/002 ..
SI/QSF/003 ..
SI/QSF/004.

8.0 ENCLOSURE
None

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