Bill No : 23388121

| Bill Period : 28.09.15 to 27.10.15

12 2

MS. VINITA SINGH

Vodafone No : 8587975392

Happy to help

HCL TECHNOLOGIES 5 25671

C/O ASHOK H NO-94/9
KISHANGARH VASANT KUNJ
NEAR FORTIS HOSPITAL
DELHI 110070

Previous balance

| Bill Date : 28.10.15 | Your Plan: E_Connect_3G_ 375

Relationship No : 143848060

Email us at
corporatecare.del@vodafone.com
Call on 98110 98110 or 199
Transfer Balance to prepaid, Dial*130#
(Toll free)

Payments

Rs.492.06

Alternate Contact No : Not Available

SMS BILL to 199 (toll free)

Adjustments

Rs.500.00

No. of Connections:

Charges for this bill period

Rs.0.00

Amount Due:

Due Date:

Rs. 643.56

15.11.15

Amount due on or
before 15.11.15

Rs.651.50

Amount due
after 15.11.15

Rs.643.56

Rs.743.56

Pay previous balance if any, immediately to avoid disconnection. Pay your current charges by 15.11.15 to avoid late payment charges.

Summary of charges for this bill period

One time Charges

(Rs)
0.00

Monthly Charges

375.00

Call Charges

183.10

Conference Call Charges

2.10

SMS Charges

0.00

Mobile Internet Charges

0.00

National Roaming Charges

11.29

International Roaming Charges

0.00

VAS Downloads

0.00

Discounts / Other charges

0.00

Other credits / Charges

Sub Total
Service Tax @ 14.00%
Total

0.00
571.49
80.01
651.50

Many ways to pay your Vodafone bill

TM

Pay Online

Pay using m-pesa

Log on to Vodafone Website, www.vodafone.in and go to "Quick Bill Pay" to pay using
your credit card, debit card or netbanking. Simply SMS QUICKPAY to 199 (toll-free). OR
log on to Vodafone Live! From your Vodafone Mobile phone.

Pay your bill from your mobile using Vodafone m-pesa. To register for m-pesa,
visit a nearest Vodafone Store or call up 55400 (toll-free).

Pay using MyVodafone App

Call 199 (Toll-Free) from your Vodafone number & follow the voice
instructions to pay your bill using your credit card.

Log on to MyVodafone App on your Smartphone and pay using your credit card, debit
card or netbanking. You can download the app free of cost from PlayStore or Apple
Store on your Smartphone.

Pay through Direct Debit

Give standing instructions to automatically debit your bill amount from your bank
account or credit card. To sign up for Direct Debit, call 199 or visit nearest
Vodafone Store or log on to www.vodafone.in.

Pay on IVR
Pay at Vodafone Stores
Walk-in to a nearest Vodafone Store and pay by cash, credit or debit card. You
can also drop your cheque into the Payment Drop Box.

Pay using Citi Reward Points

Make your bill FREE! Pay with Citi Reward Points.

Imp: Cheque/DD should be payable to "VODAFONE No. 8587975392 ".

As per Govt of India notification, Service Tax on Telecom Services stands revised from 12.36% to 14.00% with effect from June 1, 2015. New Service Tax rates will be applicable on all
Bills generated on or after June 1, 2015.

C-48, Okhla Industrial Area, Phase II, New Delhi-110020. Fax:112694015

Vodafone Mobile Services Limited :
Service Tax Registration No : AAACS4457QST001
CIN : U64202DL1992PLC088087
Regd. Office : C 48, Okhla Industrial Area, Phase II, New Delhi-110020.Fax: 112694015, www.vodafone.in
pg 1 of 34

Were Happy to Help

TM

Call us on 199 from your Vodafone mobile or call on

98110 98110
from any other network.
You can also visit www.vodafone.in ,email us at
vodafonecare.del@vodafone.com
or fax us on 11-26940154
For complaints, service activation/deactivation and
tariff change requests call
198 (toll free) from your Vodafone mobile.
Note : Charges of 50p/3 mins will be applicable when you choose to speak
to an agent on dialing
199 from your Vodafone mobile.

Write to Us at

Manager, Customer Service, Vodafone Mobile services Limited, c-48,

Okhla Industrial Area, Phase II, New Delhi-110020
Be sure to get the docket number (your unique complaint/request number)
and quote it in all future communication.
If youre not satisfied with our responses, contact our Nodal Officer.
Name: Monica Pathak
Phone: +91 11 71032210
| Fax: +91 11 26940154
Email: nodal.delhi@vodafone.com
You can also appeal to our Appellate Authority.
The appeal form for complaints can be downloaded from our website.
Name: Manish Jain
Designation: Head - Customer Service
Phone: +91 11 71032211
| Fax: +91 11 26940154
Email: appellate.delhi@vodafone.com
Contact them with the docket number, from Monday to Friday, between
9.30 AM to 6.00 PM at the above address

Helpful Information for You

Billing information:
For last bill summary, unbilled amount, credit limit,
last 3 payments, etc., dial *111#
You can also send an SMS to 199 for the following:
Last bill summary :SMS MBILL
Data balance : SMS DATA BAL
Bill in regional language : SMS
LBILL

To activate ISD Calls*:

SMS ACT ISD to 199 (*Deposit as applicable)
For itemised bill
(Charges as applicable):
Log on to www.vodafone.in or SMS
ACT IB to 199

Subscribe to e-bill:
SMS ACT GOGREEN to 199
SMS EMAIL (space) email ID

to 199 to register your email ID

To change address:
Visit your nearest store with the new address proof.
For more information call 199 (toll free).

Reporting loss of SIM:

Call Vodafone Care immediately at 199 (toll free)
or 98110 98110 , and inform us. The connection will be
barred immediately.

Avoidable Charges
Late payment charges
Outstanding Amount

Late Payment Charges

About Your Tariff Plans

Rs 100 299

Rs 25

No migration fee will be charged when migrating to any plan

No increase in your tariff plan for 6 months from enrollment of tariff
No charge will be levied for any service without your explicit consent
Security deposit will be refunded within 60 days of closure of
the account, beyond which, we will pay you an interest
of 10% per annum on the deposit
To calculate the financial implications of your tariff plan, visit
www.vodafone.in
It is advisable to change the tariff plan at the end of the bill cycle

Rs 300 499

Rs 50

more than Rs 500

Rs 100

Reconnection charges
In case of disconnection due to non payment, you can get reconnected
at a cost upto Rs 150 (plus service tax). The amount will be
charged in your subsequent bill.

Bounced cheque charges

Value Added Services

If your cheque returns unpaid by your bank, youll be charged

up to Rs 200. It may also result in withdrawal of services.

i. From entertainment to infotainment, get our best services

hand-picked for you, call
123 (toll free)
ii. To deactivate any service, SMS STOP to 155223
or call 155223 (toll free)

Dynamic Credit Limit

Manage Your Vodafone Account Online

- Register for My Vodafone by visiting
www.vodafone.in/myvodafone
- Download MyVodafone App on your smartphone.
SMS MYVF to 199

International Roaming
a. International rates for Data usage vary from Rs 5.50/10 KB
to Rs 10/10 KB, depending upon the country of visit.
Please visit www.vodafone.in for details.
b. Applications within your handset might be set for auto sync/auto refresh.
Kindly change settings to manual sync/manual
refresh when travelling overseas.
c. SMS on International Roaming is charged at Rs 15/SMS (1 SMS = 160
characters)
To activate International Roaming *before you fly overseas,
SMS ACT IR to 199 (*Deposit as applicable)
Save up to 95% on International roaming with Vodafone,
SMS IROAM to 199 to check IR discount benefits
on International Roaming

Tips for You!

Free Data usage on your connection is also applicable on

usage carried out on any Vodafone network within India.

To find your dynamic credit limit, SMS

BILL to 199 (toll free).

Your dynamic credit limit depends on the security deposit youve paid,
your average monthly usage, payment track record and onhow long
youve been with us. You may be asked to make an interimpayment
if your usage is more than your dynamic credit limit.
However, Vodafone at its discretion allows usage beyond the credit limit
based on your payment history, without changing the credit limit. Your payment
will be basis actual calls made.
To increase your credit limit you have to make an additional payment
towards your security deposit.

Complaints and Requests

To check the status of your complaints and requests for the last 3 months,
log onto My Vodafone. Select "Complaints and Requests"
under the "My Account - Support" section.
To avoid unwanted telemarketing calls, register your Vodafone number in
NDNC Registry - call 1909 (toll free) or SMS START 0 to 1909 (toll free).

All contents of this bill will be deemed correct by you if you dont inform us
of any discrepancy within the due date.

Rounding Rule

Call duration is rounded upwards for fractions of a second.

Data usage is rounded
to the nearest multiple of 10 Kilobytes.
SMS beyond 160 characters (i.e. including blank
space,words, numbers, special characters,symbols etc.) is considered as two (2) or more
SMS (as the case may be).

Your Usage Details

MS. VINITA SINGH

Vodafone No :

8587975392

HCL TECHNOLOGIES 5 25671

Local Pulse Rate:

VF 2 VF 60 Seconds and VF 2 Others 60 Seconds

Bill Period : 28.09.15 to 27.10.15

Dynamic Credit Limit:

Rs.600 ( for details refer back of page 1)

Your Postpaid Plan :

E_Connect_3G_ 375

Outgoing
Call Rates

Local
( Rs /Pulse)

STD
( Rs /Pulse)

VF 2 VF

0.2

0.5

Local

0.2

VF 2 Others

0.3

0.5

National

0.5

VF 2 Landline

0.5

0.5

International

Video Calls

Outgoing SMS Rates

Rs/SMS

Above tariff details do not include any VAS tariffs, Roaming Charges, SMS to special numbers, free minutes, special promo packs or special promo features like Nightspeak, Family & Friends, CUG, etc
For further details on international call rates, visit
www.vodafone.in

Rental Period

Charges (Rs)

Discounts (Rs)

Net Charges (Rs)

(28.09.15 to 27.10.15)

375.00
375.00

0.00
0.00

375.00
375.00

Call Charges
Local
Local to CUG
STD
Total

Usage (Min:Sec)
905:00
2521:00
179:00
3605:00

Charges (Rs)
247.10
0.00
89.50
336.60

Discounts (Rs)
115.50
0.00
38.00
153.50

Net Charges (Rs)

131.60
0.00
51.50
183.10

Conference Call charges

Usage (Min:Sec)

Charges (Rs)

Discounts (Rs)

Net Charges (Rs)

Local

7:00

2.10

0.00

2.10

Total

7:00

2.10

0.00

2.10

SMS Charges
SMS Local

Usage (SMS)
19

Charges (Rs)
3.80

Discounts (Rs)
3.80

Net Charges (Rs)

0.00

SMS National

0.50

0.50

0.00

SMS Special numbers

0.00

0.00

0.00

21

4.30

4.30

0.00

Usage
(in MB)
555.04

Charges (Rs)

Discounts (Rs)

Net Charges (Rs)

Internet

Usage
(in KB)
568360

0.00

0.00

0.00

Total

568360

555.04

0.00

0.00

0.00

Usage
(Min:Sec/SMS/MB)
3:00
11:00
3

Charges (Rs)

Discounts (Rs)

Net Charges (Rs)

1.35
8.80
1.14

0.00
0.00
0.00

1.35
8.80
1.14

11.29

0.00

11.29

Monthly Charges
Plan Rental
Total

Total
Mobile Internet Charges

Data Conversion: 1MB = 1,024KB; 1GB = 1,024MB /1,048,576KB

National Roaming Charges

Incoming Calls
Outgoing Calls: Local/STD
SMS
Total
Service Tax @ 14.00%

(Rs)

Service Tax@ 14.00%

Total

80.01
80.01

SMS BILL to 199 (toll free) for bill information

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