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Change SP IPv4 addresses on a CX4/CX3/CX series array


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cnipa010_R006

This procedure describes how to change the IP addresses of the SPs on a CX series, CX3 series, or
CX4 series storage system after the IP addresses have been set at installation time.

Done

NOTE: If the storage system is utilizing CLARalert Centralized Dial Home, changing the IP address of
the SP will require CLARalert to be reconfigured for the new IP address.
If this procedure fails, contact EMC Customer Support and forward the following logs from both SPs:

C:\Emc\ManagementServer\<version>\cimom\cimomlog.txt
C:\Emc\ManagementServer\<version>\cimom\indicationslog.txt
C:\Emc\Management
Server\common\Providers\DirectoryProvider\NaviDirectory.xml

NOTE: If all else fails, it may be necessary to uninstall and reinstall Management Server on the
SPs.
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If the storage system to be reconfigured is in a domain by itself, please skip to the next step.
If the storage system to be reconfigured is the Master of a domain that contains other storage
systems, assign a new master and remove the storage system to be reconfigured from its domain as
follows:
1. Change the domain master:
a. Use Navisphere Manager to connect to one of the other arrays in the domain.
b. From the Navisphere Manager main menu, select File > Set Up Domain > Select
Master. The Configure Domain dialog box appears.
c.

In the Select Master window, highlight the new domain master and click OK.
Note: If you are not logged into the new domain master, you may be asked to log
into the array to be set as the domain master before the operation completes.

2. Remove the storage system from the domain:


a. Use Navisphere Manager to connect to one of the other arrays in the domain.
b. From the Navisphere Manager main menu, select File > Set Up Domain >
Configure Domain. The Configure Domain dialog box appears.
c.

In the Selected Systems field, highlight the storage system whose SP IP


addresses you want to change, and click the arrow to send it to the Available
Systems field.

d. Click Apply, and then click OK.


Exit Navisphere Manager.
If the storage system to be reconfigured is part of a domain that contains other storage

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systems, remove the storage system to be reconfigured from its domain as follows:
1. Use Navisphere Manager to connect to one of the other arrays in the domain.
2. From the Navisphere Manager main menu, select File > Set Up Domain > Configure
Domain. The Configure Domain dialog box appears.
3. In the Selected Systems field, highlight the storage system whose SP IP addresses you
want to change, and click the arrow to send it to the Available Systems field.
4. Click Apply, and then click OK.
5. Exit Navisphere Manager.
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Reset the security and domain information for SP A as follows:

a. Open a web browser and go to the setup page for SP A:


http://<Current_IP_Address_of_SP_A>/setup
b. Scroll to the bottom of the screen and click Destroy Security and Domain Information.
c. A warning screen will appear. Select Yes and click Submit to reset the security and
domain information for SP A.
d. Wait for the management server to stop and then restart.
e. Go back to the setup page for SP A:
http://<Current_IP_Address_of_SP_A>/setup
f. Scroll down and click Restart Management Server.
g. A warning screen will appear. Select Yes and click Submit to restart the management
server.
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Repeat the previous step to reset the security and domain information for SP B.

After the management server has been restarted on SP B, the arrays security and domain information
will be in an un-initialized state, similar to the way it is shipped from the factory.
.5

Changing the IP address


For FLARE releases 29 and later, there are 2 ways to perform this operation ONE IS REBOOTLESS
THE OTHER IS NOT!
1. Via naviseccli
If you change the IP address, subnetmask or gateway address (or both) via Navisphere
CLI, a SP reboot can be avoided

2. Via the Setup page


If you change the IP address, subnetmask or gateway address (or both) via the Navisphere

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Setup page, it will cause a SP reboot

Method 1:
Change the IP address of SPA using naviseccli command line. Using this method for an IP address
change will restart just the Management Server and NOT reboot the SPs.
Changing the IPaddress:
naviseccli -h SPA -user XX -password XX -scope 0 networkadmin -set -address 10.XX.XX
Changing the IPv4 Address on SP A, Port 0, Virtual Port 0 from 10.XX.XX to 10.XX.XX
This operation will cause a management server restart!
Do you wish to continue? (y/n) y

Repeat this to change the IP address for SPB

Changing the Gateway address:


C:\>naviseccli -h 10.64.248.64 -user admin -password password -scope 0 networkadmin
-set -gateway 10.65.248.1
Changing the IPv4 Gateway Address on SP A, Port 0, Virtual Port 0 from 10.64.248.1
to 10.65.248.1
This operation will cause a management server restart!
Do you wish to continue? (y/n) y

Changing the Network Name:


IMPORTANT:

Changing the network name using either method will cause a SP reboot!

Network name change will cause SP reboot:


naviseccli -h SPx -user XX -password XX -scope 0 networkadmin -set -name XXXXB
Changing the Name on SP A from XXXXA to XXXXB
This operation will cause a storage system reboot!
Do you wish to continue? (y/n) y

Note: See Knowledgebase solution emc255081 for further information.


Solution emc226993 for changing IPV6 configuration.

See also Knowledgebase

Method 2:
Change the IP address on the Setup page
CAUTION: The following three steps will cause the SPs to reboot one at a time. Verify that
any connected hosts have working failover or data unavailability could result from performing
the following procedures.
SP A:
a. Open a web browser and go to the setup page for SP A:
http://<Current_IP_Address_of_SP_A>/setup/
b. In the IP address field change the current IP address to the new IP address.

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c. Click Apply Settings.
The SP will reboot (may take up to five minutes).
d. Go back to the setup page for SP A using the new IP address:
http://<New_IP_Address_of_SP_A>/setup/
.6

Change the IP address of SP B:

a. Open a web browser and go to the setup page for SP B:


http://<Current_IP_Address_of_SP_B>/setup/
b. In the IP address field change the current IP address to the new IP address.
c. In the Peer IP Address field change the IP address to the new SP A IP address.
d. Click Apply Settings.
The SP will reboot (may take up to five minutes).
e. Go back to the setup page for SP B using the new IP address:
http://<New_IP_Address_of_SP_B>/setup/
f. Scroll down and click Restart Management Server.
g. A warning screen will appear. Select Yes and click Submit to restart the management
server.
Update SP A with the new Peer IP address:
h. Open a web browser and go to the setup page for SP A:
http://<IP_Address_of_SP_A>/setup/
i. Scroll down and click Restart Management Server.
j. A warning screen will appear. Select Yes and click Submit to restart the management
server.
.7

Perform the applicable procedure depending on the configuration:


If you removed the array from a domain that contains other arrays, restore the arrays security
and domain settings by adding the array back into its domain:
a. Use Navisphere Manager to connect to one of the arrays that are still in the domain.
b. From the Navisphere Manager main menu, select File > Set Up Domain > Configure
Domain. The Configure Domain dialog box appears.

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c.

In the Available Systems field, highlight the array whose SP IP addresses you want to
change, and click the arrow to send it to the Selected Systems field.

d. Click Apply, and then click OK.


e. Exit Navisphere Manager.
The array will use the security and domain settings defined for the domain.
If the array was originally in a domain by itself, restore the arrays security and domain settings by
using Navisphere Manager to reinitialize the array security and set up the array as the master of a
single-array domain:
a. Use Navisphere Manager to connect to SP A on the array.
b. The Confirm: Navisphere Security dialog box opens, indicating that global security is not
initialized. Select Yes to reinitialize the arrays security settings.
c.

Enter the global user name and password that was originally in use on the array.

d. Log in to the array with the user name and password you just entered.
e. From the Navisphere Manager main menu, select File > Set Up Domain > Select Master.
The Select Master dialog box appears.
f.

Highlight the IP address of SP A and click OK.

g. Exit Navisphere Manager.


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