TVS LOGISTICS SERVICE LIMITED

CONTENT:
Introduction
Quality policy objective
Inbound logistics
Out bond logistics
Transportation
TVS group companies
Automated warehouse
Logistics function
Storage function method
Types of warehouse
Material handling
Transport system
SAP
Conclusion

TVS LOGISTICS SERVICE LIMITED

INTRODUCTION:
The TVS group traces its origin rural transport services, founded in 1911
in Tamil Nadu, India. TVS group is one of the leading supplier automotive components in
India. TVS logistics hub is situated in puzhal in Chennai and corporate office in
Ekkatuthangal near Guindy. The total warehouse space is approximately 70,000 sq ft.they
supply leading automobile company like Ford, Ashok Leyland, Sundaram fastens, Rane,
Tata. Most of the work done through mechanically like fork lift, manual truck. They mainly
supply three places in India are Pune, Jamshedpur, and Gurghon. This process is called line
haul.
They are maintaining proper security system. The warehouse have seven bay, these are
1. LINE HAUL
2. MILK RUN 1
3. MILK RUN 2
4. ASHOK LEYLAND
5. BRAKES INDIA
6. RANE
7. SUNDARAM FASTNERS LTD
1. LINE HAUL:
Movement of goods from one place to another place it covered more than 1500
km is called line haul. The line haul places are pune, Jamshedpur, gurgoan.
2. MILK RUN 1:
It is the process of collecting the raw material from local supplier and stored then
distribution as per the customer requirement.
They used daily 14 vehicles for milk run process for the entire project. Their supplier
location is below 50 km.
Ashok Leyland gives the schedule that basis they collecting. More numbers of
material collected Ashok Leyland. They allocate three vehicles in T.V.S only.

They collecting raw material from Chennai. The vehicle move to morning and then
come back evening. Then stored the material in warehouse and send to these places ALWAR,
BHADHARA, UTHARKHAND, Sometimes they are doing cross docking.
3. MILK RUN 2:
In this process raw material goes to hosur plant 1, plant 2.
4. ASHOK LEYLAND:
In this process daily raw materials goes to ALWAR, BHANDHARA, and
UTTARKAND.
5. BRAKES INDIA LIMITED:
In this process daily raw materials goes to BRAKES INDIA LIMITED
6. RANE:
These processes nowadays out of service.
7. SUNDARAM FASTNERS LIMITED:
In this process SFL have 71 customers. They have three plants they are Padi,
Madurai, and Pondicherry.
QUALITY POLICY:
We are committed to add value to our customers operation by providing quality
logistics service through adoption of good management practice in the entire supply chain.
QUALITY OBJECTIVE:
We have the Q7 quality objective based on
1. Delivery time,
2. Customer claims,
3. Damage less transmit,
4. Good logistics practice,
5. Total customer satisfaction
INBOUND LOGISTICS:
TVS Logistics plans incorporate the principles of JIT kanban scheduling and ensures
timely availability of parts and components for production with virtually bare minimum
inventory. The collection system from vendors are developed and monitored. The system is
supported by the powerful track it system. Inbuilt features include variances analysis on a

daily basis and course correction. Premium freight is kept low for customers. The in plant
inventory savings are direct visible saving that our customer enjoy. The concept of hubs and
consolidation of despatches are practised with efficiency.
OUTBOUND LOGISTICS:
Primary and secondary distribution of auto components and CBU, distribution of
finished products and spare parts as well as reverse logistics are a natural integration to the
chain and with a history in handling automobile spare parts sales and distribution, the
company extends its proven best practices to the industry. Handling of premium freight
movements is undertaken with reliability and speed.
OUR PROCESS:
The processes of company follows best of industry benchmark in internal processes are

Accepted key deliverable.

Servqual bench marking of operation.

SOP for each and every activity.

Transport management.

Capacity utilization and

Vendor management.

WAREHOUSING:
They have 70000 sq ft. warehousing area; TVS logistics adopts the best practices in
warehouse management. The company is also involved in running in plant warehouses for its
customer. Key areas on housekeeping, efficiency norms on line picking, retrieval and storage
patterns, safety are all standard practices. With flexible manpower the processing, final
delivery, are also outsourced to TVS logistics. In keeping with the demand of customer needs
the company is involved in preparing the automotive components in tie up with global
experts in this field.
TRANSPORTATION:
This is the operation which geographically move and position inventory
Include Road,Rail,Water,Air and pipeline
Is the largest element of logistic cost
Reduces invrntory,storage and materials handling
Transports roles becoming increasingly important in supply chain

TYPES OF LOGISTICS:
MILITARY LOGISTICS:
The design and integration of all aspects of support for support for the
operational capability of the military forces (deployed or in garrison)and their equipment to
ensure readiness/reliability and efficiency.
BUSINESS LOGISTICS:
That part of the supply chain process that plans,implements, and controls the
efficient effective flow and storage of goods,service and related information from point of use
of consumption in order to meet customer requirements.
EVENT LOGISTICS:
The network of activities,facilities, and personal required to organize,
schedule and deploy the resource for event to take place and to efficiently withdraw after the
event.
SERVICE LOGISTICS:
The acquisition,scheduling, management of the facilities/Assets personal and
materials to support and sustain a service operation of service operation of business.
TVS GROUP COMPANIES:

Axles India limited

Brakes India limited

Delphi TVS

India Japan lighting private limited

India motor parts and accessories limited

India Nippon electrical limited

Irizarry TVS limited

Lucas India service limited

Lucas TVS

Sundaram auto components limited (plastic division)

Sundaram auto components limited (rubber division)

Southern roadways limited

Sundaram brake linings limited

Sundaram Clayton limited (brakes division)

Sundaram Clayton limited (Die casting division)

Sundaram dynacast private limited

Sundaram fasteners limited

Sundaram Industries limited

Sundaram industries limited (Tyre solution division)

Sundaram textile limited

Turbo energy limited

TVS automotive Europe limited

TVS auto parts private limited

TVS cherry private limited

TVS components limited

TVS electronics limited

TVS finance & services limited

TVS interconnect system limited

TVS lank private limited

TVS logistics Iberia S.L

TVS logistics service limited

TVS Lean logistics private limited

TVS Logistics SIAM limited

TVS motor company limited

TVS sewing Needles limited

TVS srichakra limited

TVS srichakra limited (Moulded products division)

T v sundaram iyengar & sons limited

Wheels India limited

VEHICLES:
They are using three kinds of vehicle they are
1. LCV-low capacity vehicle
2. MCV-Medium capacity vehicle
3. HCV-Higher capacity vehicle

AUTOMATED WAREHOUSE:
Automated warehouse automatically controls flow of both material information, by
using automatic transfer equipment, with stacker cranes and conveyors as well as the
automatic storage facilities, with in a high rise stack building which is wholly controlled by
computers.
LOGISTIC FUNCTION:
Order processing
Inventory control
Storage

LOGISTICS AS A LINE FUNCTION:

Transportations
Material handling
Logistical packaging
Information analysis, processing and flow

STORAGE FUNCTION
Pallets
Racks
Shelves
Bins
Modular Storage
Automated Storage and Retrieval

STORAGE METHODS:
High storage density
Minimum travel distance
Ease in material movement
Ease in material storage and retrieval
Material and human safet

STORAGE METHODS
Block storage:

ADVANTAGES:
Simplest system
No investment

 Stacking on platform or floor

Wide variety of products can be stored

DISADVANTAGES:
Limitation on stack height
Loading/unloading problem
Some time the goods will contaminate or damage

PALLET STORAGE:
ADVANTAGES:
Helps in optimum utilization of storage space
Increases stability of products during transportation
Lower handling cost due to unitizing
Increases speed of material flow
Reduces frequency of material handling
Facilitates handling loads with machines
DISADVANTAGES:
Does not give complete protection to product from environmental effects?

TYPES OF WAREHOUSE:
Field warehouse
Located near the place of consumption
For servicing the customers and channel partners
Customs warehouse
Located near to air and sea ports
for goods meant for imports and exports
Proximity to market
Reliability in service

WAREHOUSE STATERGY:
Flexibility in operations
Storage space
Through put
Material handling
Location flexibility
Economies of scale

WAREHOUSE SITE SELECTION:

Market proximity

Infrastructure (Road, utilities, communication)

Transportation cost

Availability of space

Taxes and levies

ADVANCED MATERIAL HANDLING EQUIPMENT:

Regulation Pneumatic tube system
For handling material in powered form
Semi-automatic system
Sorting devices
Robotics
Automatic guided vehicle system
Material handling on a fixed path
Computer operated guided vehicle
Speed of operation 150-250 feet per minute
Automatic system
Human factor eliminated
Operator required for programming and controls
Productivity

TRANSPORT SYSTEM:
KM based
Weight based
Trip based (fixed transport)

MAIN CONCEPT:
POD received the customers already DQC order the Process
SAP:
Padi-Stock transfer
Madurai-stock transfer only doing this plant.
Main process is Material in record.
Stocking Checking
Invoicing Process
Collecting Data very quickly

DIRECT MATERIAL:
receiving the material as per the requirements
From and to address Will not be same.

About TVS Logistics

TVS Logistics is an ISO 9001:2008 Certified company a part of the TVS Group of companies
with a turnover in excess of US $ 6 billion, offering complete logistics solutions and specialists
in Warehousing, Distribution, Transportation, In plant logistics support for automobile OEMs,
auto parts suppliers and buyers.

TVS Logistics was started as a business unit of TVS & Sons (www.tvs.in) and was later
established as a separate company named, TVS Logistics Services Limited (TVS LSL) in
December 2004.
TVS Logistics has an annual turnover of over Rs. 1,200 Crores and controls about 3 million
sq.ft. of warehouse space in India.
With operations in UK, Spain, Thailand, USA, Germany and China, through warehouses
located both in India and abroad. Through Joint Ventures mentioned in the above countries,
TVS Logistics provides seamless supply Chain solutions to its clients. TVS Logistics has been
considered as the best choice for low cost sourcing and complete logistics management of
automotive components from India.
Key highlights of TVS Logistics Services Ltd

Over 16 years of rich experience in managing warehouse operations

Strength of over 7000 strong head counts

Fleet volume exceeding 800 nos. in supporting Material Handling Solutions

Daily average of 650 trips to support Milk run activities for OEMs

Around 950 vehicles plying on road, with the option of GPS tracking facility, to meet
the Line haul activities.

TVS LSL SUBSIDIARIES

1. Indian Presence

TVS RHR Finished Vehicles Logistics Solutions limited

TVS Dynamic Global Freight Services Limited

TVS Commutation Solutions Limited

TVS GMR aviation Logistics Limited

Flexlol Packaging (I) Limited

2. Global Presence

Mesco,USA

TVS SCS Limited, UK

TVS Logistics SIAM Limited, Thailand

TVS Auto Serv GMBH, Germany

TVS Logistics Iberia SL., Spain

TVS Automotive Europe , UK

Rico Logistics Solution, UK

Wainwright Industries, USA

Board of Directors

Suresh Krishna

Chairman

Suresh Krishna hails from the TVS family. He pursued his M.A. in Literature from the
University of Wisconsin. Wisconsin & Managing Director of Sundram Fasteners Limited
(SFL).

R.Dinesh

Managing Director

R Dinesh hails from the TVS family and is the Managing Director of TVS Logistics Services
Limited, since September 1, 2008. Apart from TVS Logistics, he also serves as the Joint
Managing Director of TVS & Sons Private Limited and heads various other businesses that
come under these companies.

S Ram

Director

S Ram hails from the TVS family and has an M.S. degree in Production Engineering from
Birmingham University, UK. He serves as the Chairman and Managing Director of Axles India
Limited and Chairman of Wheels India Limited.

Tarun Khanna

Director

Tarun Khanna is the Jorge Paulo Lemann Professor at the Harvard Business School (HBS). He
joined the faculty in 1993, after obtaining an engineering degree from Princeton University
(1988) and a Ph.D. from Harvard (1993).

Gopal Srinivasan

Director

Gopal is the founder and the Chairman of TVS-Electronics, Director of TVS Logistics, and
several other TVS Group businesses. Gopal is a management graduate from University of
Michigan, USA. Over the course of his career, Gopal has founded several companies operating
in diverse sectors including computer peripherals, technology, financial services, and auto
components.

Ravichandran

Executive Director

Mr. Ravichandran is a management graduate from the prestigious Indian Institute of

Management, Ahmedabad. He is a specialist in the Indian logistics industry, particularly in the
automobile sector.

Culture, Value & Ethics of the organisation

Cultural Capabilities
Relentlessly Lean

People will continually examine and justify all expenses before it is

incurred

People will partake in continual improvement projects and initiatives

enabling elimination of waste

People will take quick decisions and not delay action

Proactive Collaborative Innovation

Proactively engage with the customer to providing cost effective value

added services

Anticipate the problem and prevent occurrence

People to involve other stakeholders including customers in their

decision areas

Passionately Reliable

People will continually improve processes to meet customer

deliverables

People will continually examine and understand customer requirements

and get feedback on the way they are meeting those requirements

People will consistently fulfil what they promise to the customer

Value-TVS Way
Professional Integrity

I will close all issues within agreed time lines

I will lead by example, in a transparent manner

I will ensure strict adherence to norms

I will always act in the best interests of the organisation

I will not incur any expenses which is not budgeted

I will obtain the acceptance of superiors/right stakeholders before I

Cost Optmisation

incorporate any cost increase in the system

I will continuously eliminate waste and maximize resource utilization

I will ensure service delivery as agreed in SLAs and KDs

I will develop processes to improve and maximize service quality

I will value and enhance my relationship with all stake holders

Service Delivery

Vision Statement
To provide unique value added supply chain solutions and create a committed partnership-like
approach with customer relations.

Quality Policy
We are committed to add value to The organisation customers operations by providing quality
logistics services through adoption of good management practices in the entire supply chain.
We will enhance customer satisfaction levels by:

Partnering with customers as well as service providers

Understanding and responding to customers needs and expectation

Furthering customer relationship practices, and

Continually improving The organisation internal processes as well as end-toend supply chain processes

Advantages of TVS LSL

Corporate Governance in TVS Logistics decodes to corporate citizenship that is responsible
for delivering quality and maximizing value for all the stakeholders of the organization. A good
corporate governance framework creates and drives value in all the business processes.
The organisation critical governance areas are:
Workplace Management: Creating a workplace environment that enables career planning,
development, and succession.
Marketplace Responsibility: Delivering quality services to our customers and continuously
upgrading on the service level standards.
Environmental Stewardship: Commitment to reduce environmental impact and strive for
preserving a green supply chain.
Community Engagement: Creating a platform that helps the firm to engage in community
welfare activities.
Sustained Financial Performance: Efficient performance management systems in place to
constantly monitor the firms financial goals in the long run.
Some of The organisation corporate level programs and events are:

PIP, Matsya, and COLO that focus on developing The organisation organizational
culture and inducing a learning-oriented atmosphere

Upakara, The organisation corporate social responsibility program

Prakriti, to expand The organisation intellectual capital and instill team spirit at the
workplace

Solutions
The organisation solutions provide the complete array of services from collection to storage
and delivery. The organisation customize the services to the size of The organisation
customers project and the complexity of their processes.

Services Offered

Transportation Solutions including Inbound / Outbound Logistics & Milk run

collections

Warehouse Management Solutions In Plant, Spare Parts Warehouse & Export KD

pack Plant

Freight Management Solutions

Asset based Management Solutions

Materials Management Solutions

A. Transportation Solutions
Trust TVS LSL for your need on transportation solution for Inbound /Line haul /
Redelivery/FG Distribution. With our specialized operation team, efficient management &
monitoring system, we provide the best in the class process & cost effective solutions.
Differentiating Solution

Plan For Each Part (PFEP)

GPS Tracking solution for all the trucks

a. GPS, Door sensor system for all the dedicated trucks

b. Wired GPS units for temporary / one time usage trucks

Customized vehicle and solution

Efficient consolidation with wide network

Milk Run
We specialized in the Plan For Each Part (PFEP) based Milkrun solutions & consolidation
across country through Hub & spoke concept. Our Milkrun Solutions are currently provided to
OEMs / Tier I / Tier II companies In India, Thailand & UK

Milkrun System Key Result Areas

Fixed Window Time

JIT sequenced / Kanban order Milkrun Collections

Dynamic cube optimizing monitoring system

Safe Martial Transport

Schedule Vs. Collection real time information

Increased Collection frequency with same cost

Line Haul
Line haul operations account for the major part of the transportation. With large fleet network
and Having the Hub location at all major consolidation location points, the cost effective
transportation is operated. The availability of a large and varied fleet allows TVS logistics to
be flexible in the mode of transportation used thereby optimising costs for its customers while
still maintaining a keen focus on service vs cost performance of the supply chain.
Key Result Areas

Higher consolidation efficiency

Best in industry transit time

Dedicated service providers

Trained truck drivers

Safe Transportation

Re-Delivery
The capability to distribute from warehouses / hubs to plants and factories just in time or the
ability to manage medium and short haul transportation is integral to the success of any supply
chain in todays world. The ability to store material and redeliver to customer as and when

required, provides the customer the flexibility that is required in modern supply chains. A large
fleet of dedicated vehicles allows us to scale up and scale down our operations thereby keeping
the supply chain cost optimised for the customer even in periods of variable demand.
Key Result Areas

Long or short term storage

Proper Cross docking

Container stuffing/De-stuffing

Computerized inventory control

B. Warehouse Management Solutions

Complete Warehouse Management Solution
At TVS Logistics, we provide end to end aftermarket warehousing solutions that cover our
customers complex logistics processes. We effectively address volatile demand chains, vast
geographical diversity, and focusing on our clients lead times. We customize our solutions to
meet our customers business needs and optimize their inventory and assets.
Our solutions are tailored to your specific supply chain need investment in infrastructure can
either be done completely by TVS Logistics or we can suggest how to best improve and
optimize the current systems.
Value Adds
a. Warehousing Expertise: Expertise from a total 31 warehouses all across India
b. In-house WMS Suite Msys: Enables us to deliver world class services to clients
and end customers and is the true service differentiator in the world of logistic. The Msys Suite
contains applications for ERP, Warehouse Management

System, Demand Forecasting &

Planning, Product Data Management, Mobile Resource Management, Business Intelligence

Reporting, Supplier Information Portal and Parts Catalogue
c. Automation: TVS Logistics has moved into the automation arena to improve
productivity and reduce reliance on manpower. The steps we have taken to automate labor

intensive operations are proving very beneficial in terms of productivity and cost to several of
our customers
d. Warehouse Design: Start to finish warehouse design and racking layout
e. Modern Racking for Efficient Operation: Modern material racking methods for
increased productivity
f. Barcode Scanning: Barcode scanning implementation for total stock control from
receiving to dispatch
Warehousing services and scope of activities offered:
a. Core Services: Sourcing and Procurement, Receiving, Quality and Quantity,
Checking, Unit consolidation (packing in customers packaging in customer specified MPQ),
Labeling, Put-away, Inventory Control & Variance Reduction, Shelf Life and FIFO, Order
Management, Picking, Packing, Dispatch planning, Invoicing and Complete Warehouse
Management
b. Other Services offered: Material Handling Equipment, Maintenance of Warehouse and
MHEs, Kit Making, 5s & House keeping, Security, Special Handling (preservation,
special packaging, & other activities as required by the customer) and Safety Management

C. Freight Management Solutions

A wide network of offices and warehouses across the major ports and hinterland in India and
with access to the overseas facilities of TVS Logistics across the globe
A close and very successful cooperation with a medium size efficient and resourceful global
freight solutions provider with over 160 offices in all the six continents of the globe
Global Integration solutions include

Pre shipment and post shipment services includes air freight, ocean
freight, inward, outbound, handling over dimensional and special
equipment

Customised surface transport includes dedicated trucking facilities, a

cell for export packaging and optimizing container cube optimisation,
air and ocean consolidations

Customs clearances with direct EDI link to sea ports and airports

VMI Services and JIT deliveries with warehousing at destinations

Sea, Air import and Export

Value added services like, quality inspection at destination, effective

container

cube

utilization,

robust

packaging

and

continuous

improvement
1. Annual contracts with shipping lines and special rates with air carriers.
2.

IATA ( International AIR Transport Association) approval to operate as Air Cargo

agents and approval to operate as MTO ( Multi Modal Transport Operator) by the
Director General of Shipping , Government of India, with the authority to issue its own
House Air waybills and Bills of Lading.

3. Membership of major industry bodies including ACAAI ( Air Cargo Agents

Associations in India), FFFAI ( Federation of Freight Forwarders Associations in
India), MMA ( Madras Management Association), FIATA ( International Federation of
Freight Forwarders Associations ), CII ( Confederation of Indian Industry) and AMTOI
( Association of Multimodal Transport Operators of India)
4. A team of dedicated motivated and customer focussed personnel across all the
disciplines and verticals.

D. Asset Based Management Solutions

TVS LSL ventured into providing a new value added service namely the Material Handling
Solutions to engineering and automobile majors. All the Material Handling Solutions required
in the plant are provided with manpower to operate and maintain the equipment.
This gives the customer the advantage of high machine uptime. The products are backed by
trained drive and efficient service team.

E. Materials Management Solutions

TVS Logistics has more than a decade of experience in material handling solutions for our
clients. We train our manpower on material handling equipments like scissor lift, floor crane
and pallet truck from a certified training facility. We have advanced material handling
equipments and the expertise to deal with complex processes.
At present, our clients include large scale and medium scale engineering industries, automobile
manufacturers and the FMCG sector. Our material handling services include owning and
operating the material handling equipment for our clients by:

Competitive priced solutions

Superior quality machines

Trained manpower

Regular Maintenance

Investors
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and
investment management firm that provides a wide range of services to a substantial and
diversified client base that includes corporations, financial institutions, governments and highnet-worth individuals. Founded in 1869, the firm is headquartered in New York and maintains
offices in London, Frankfurt, Tokyo, Hong Kong and other major financial centers around the
world. In 2008 and 2012, Goldman Sachs made investments in TVS Logistics Services
equaling Rs. [1,208 million].
KKR & Co. L.P. (together with its affiliates, KKR) is a leading global investment firm
managing assets through a variety of investment funds and accounts covering multiple asset
classes. Founded in 1976, KKR seeks to create value by bringing operational expertise to its
portfolio companies, through active oversight and monitoring of its investments and by
leveraging its powerful network of global relationships. In 2012, KKR, invested Rs 2,424
million.

Case Studies
Warehousing Management
1. Speeding up the process of VOR Dispatch
2. Improving the Forward Supply Chain for a National Automaker
3. End-To-End Logistics for Test-launch by a National Automaker
4. Warehousing Stabilization of new Plant for a National Car-maker
5. Effective Warehouse Run Time Management
6. Effective Warehouse Space management

1) Speeding up the process of VOR Dispatch

Situation and context:
Due to delays in traceability of materials in our bin location(s), several VOR challans had to
be transferred to other plants and warehouses. The materials received without VOR tags had to
be kept in a separate identified location for quarantine purposes. The existing approach of
dealing with the VOR issues had significantly reduced the throughput of the warehouse and
demanded additional time and effort from the warehouse operations team.
Solution
TVS Logistics engaged its in-house warehouse audit team to analyze the issue and set
aggressive targets. We conducted scenario based drills on challan dispatch and formed a
standardized process to resolve issues of traceability of parts and locations. A special Delivery
Inspection authority was allocated for VOR challans dispatch.
Results and Benefit

All VOR items were successfully dispatched within six hours of release with 100%
compliance to the client norms

The Bin audit team was able to dispatch 2500 VOR challans every day on-time without
failure

The Additional time required to handle VOR challan issues reduced from an overhead
of 27% to 3%

MBA PROJECT TOPICS

FINANCE

ADD VALUE IN WHOLESALING

WORKING CAPITAL MANAGEMENT
AWARENESS OF MUTUAL FUND AMONG INVESTORS
TRIGGERS OF REAL ESTATE VALUATION
COMPARISON BETWEEN TWO INVESTING COMPANIES
CHART PATTERN ANALYSIS IN SECURITIES MARKET
CREDIT APPRAISAL SYSTEM
FINANCIAL PERFORMANCE OF CO-OPERATIVE BANK
FINANCIAL PERFORMANCE ANALYSIS
INVESTMENT OPPORTUNITIES IN MAJOR CITIES IN INDIA AND USA
FINANCIAL COST EFFICIENCY
INVESTORS PREFERENCE TOWARDS MUTUAL FUND
INVESTORS LIFESTYLE AND INVESTMENT CHARACTERISTICS
AWARENESS OF TRADING ACTIVITY AMONG PEOPLE
INVESTOR PERCEPTION IN REAL ESTATE
FINANCIAL ANALYSIS
KARVY-BEST PERFORMING EQUITY DIVERSIFIED MUTUAL FUND
NON PERFORMING ASSETS
PUBLIC AWARENESS OF INSURANCE
AWARENESS AMONG THE TRADERS ABOUT THE SETTLEMENT OF ONLINE TRADING
PORTFOLIO MANAGEMENT
WORKING CAPITAL MANAGEMENT
TECHNICAL ANALYSIS AND EQUITY STOCK
INVENTORY MANAGEMENT
IMPROVEMENT OF PROFITABILITY
INVESTMENT OBJECTIVES & PREFERNCE
CREDIT MANAGEMENT
DEBIT REPAYMENT
ACTIVITY BASED COSTING FOR AUTO DIVISION
BEST PERFORMING SCRIPTS OF NIFTY
THE EFFECT OF ACTIVATION ELEMENTS
FACTORS INFLUENCED THE CHOICE OF MUTUAL FUNDS
FEASIBILITY OF LCL MARKET STUDY AT COIMBATORE/TIRUPUR CLUSTER
GIFTING SYSTEM
IMPLICATION OF BIOMETRICIN THE CURRENT SCENARIO
IMPORT & EXPORT TARIFFIC

IDENTIFICATION OF INNOVATIVE SAVINGS PRODUCTS FOR IASC

INVESTMENT AVENUES
STRATEGIES ON DERIVATIVE TRADING
TREASURY MANAGEMENT
VALUE AT RISK
TRADING SYSTEM

MARKETING

RETAILERS PERCEPTION AND LOYALTY

POLICY HOLDERS ATTITUDE AND SATISFACTION
MARKETING STRATEGY ADOPTED FOR SELLING DIFFERENT MOBILES
MARKET POTENTIAL FOR TURNKEY CONFERENCING
MARKET FEASIBILITY
EFFECTIVE RETAIL DISTRIBUTION IN INSURANCE
DEALERSHIP NETWORK & EFFECTIVENESS OF DISTRIBUTION SYSTEM
DEALERS ATTITUTE IN TILES
CUSTOMER PREFERENCE FOR MULTI FUNCTION PRODUCTION
CUSTOMER PERCEPTION ON MUTUAL FUND
CUSTOMER TASTE AND PREFERENCE
CUSTOMER SATISFACTION
CUSTOMER SATISFACTION ELECTRONIC PRODUCTS
CUSTOMER PREFERENCE TOWARDS PHOTO STUDIO
CUSTOMER PERCEPTION ON PERFORMANCE OF COMMODITY FUTURES
CUSTOMER PERCEPTION ON THE PERFORMANCE OF EQUITY TRADING
CUSTOMER PERCEPTION ON INSURANCE
CUSTOMER PERCEPTION ON PERFORMANCE OF MUTUAL FUND
CUSTOMER BEHAVIOUR
CUSTOMER AWARENESS
CUSTOMER PREFERENCE TOWARDS PROMOTIONAL ACTIVITIES
BRAND IMAGE
COMPARATIVE STUDY ON BRAND LOYALTY
CONSUMER PREFRENCE TOWARDS BRANDED AND ASSEMBLED COMPUTERS
BRAND AWARENESS
BRAND PREFERNCE DISTRIBUTION CHANNEL
DEVELOPING MARKETING STRATEGIES
DISTRIBUTION & PROMOTIONAL STRATEGIES
EFFECTIVENESS OF RURAL DISTRIBUTION
GLOBAL SCENARIO & MARKET POTENTIAL

IMPORT CONSOLIDATION
LOGISTICS OPERATION
MANAGEMENT AUTOMATION
MARKETING MIX
MICRO DYNAMICS
GLOBAL SUPPLY CHAIN MGT & LOGISTICS
MARKET CHARACTERISTICS
MARKET NATURE
MARKET SHARE ANALYSIS
INDUSTRIAL DRIVES
THE MARKET FOR LIGHTNING ARRESTORS
MEDIA STRATEGIES
MARKETING STRATEGY FOR MULTI HEAD COMPUTER EMBROIDERY MACHINES
CUSTOMER PERCEPTION FOR ONLINE TRADING
EFFECTIVENESS OF BLACK-SCHOLES MODEL IN THE INDIAN OPTIONS MARKET
MARKETING GIFT VOUCHERS TO CORPORATES
THE PROCESS OF BILLING (SPECIAL ATTENTION TO THE RECURRING COMPLAINTS ON BILL NOT
RECEIVED)
PROFITABILITY MEASURES & ANALYSIS
PRODUCTIVITY STUDY
PROMOTIONAL EFFECTS

WELFARE MEASURES IN SUGAR MILL

WELFARE MEASURES IN EXPORT COMPANY
JOB SATISFACTION AMONG EMPLOYEES
STAFF PERFORMANCE APPRAISAL SYSTEM
RECRUITMENT POLICIES
POTENTIAL PERSON TO BECOME A FINANCIAL ADVISOR
ORGANISATIONAL CLIMATE
JOB STRESS AMONG PRIVATE AND GOVT EMPLOYEES
JOB SATISFACTION AMONG EMPLOYEES
INSURANCE AS A CAREER
EMPLOYEES WELFARE
EFFECTIVENESS OF TRAINING
ABSENTEEISM
ATTRITION IN BPO
ATTRITION AND RETENTION
TRAINING AND DEVELOPMENT

H.R

SATISFACTION OF HANDLOOM WEAVERS

ORGANISATIONAL CLIMATE I
IMPACT OF INTRA ORGANISATIONAL RELATIONSHIP
EMPLOYEE CAREER PLANNING
ENTREPRENEURIAL MOTIVATION AND BEHAVIOR
ALTERNATE PAYROLL
AUTOMATED SELECTION SYSTEM
CHANNEL RECRUITMENT & DEVELOPMENT
COMPETENCY LEVEL
COMPETENCY MAPPING
CUSTOMER EXPECTATIONS
JOY AT WORK PLACE
RECRUITMENT PROCESS
SERVICE LEVEL SATISFACTION
PERFORMANCE APPRAISAL.

Productivity
1. A study of productivity in manufacturing sector in Pacific Island
Countries: (Study to measure productivity and analyze problems and
provide solutions. Students can select any country of their choice for their
study. Students can also select any particular industry of their choice)
2. What is ailing productivity in Pacific Island Countries? A comparative
study of productivity in manufacturing sector in Pacific Island Countries.
3. A study of productivity in small and medium manufacturing enterprises in
Pacific Island Countries:
4. A study of productivity in government services in Pacific Island Countries:
Problems and Solutions.
5. Enhancing productivity in services sector through effective operations
management: A study of banking organizations.
6. Enhancing productivity in services sector through effective operations
management: A study of Insurance Industry.
7. Is measuring productivity in services sector difficult? An empirical study.

Operations and Strategy

8. Role of effective service operations in survival and growth of
organizations: A study of Tourism Industry in Fiji/Samoa (Resorts)
9. Customer service as a competitive strategy: A study of banking
organizations.
10. Global Operations Strategy: Mass customization an end of mass
production.
11. Strategic issues in logistics and Supply Chain Management
12. Strategic Operations Management practices of Global manufacturing
organizations.
13. Factors affecting evolution of manufacturing in Pacific Island Countries; A
study of Fiji (Historical and Current perspective)
14. Study of operations management in insurance organizations; A case of
LICI, Fiji
15. A study of effects of operations strategy on the business strategy of an
organization
16. Study of Operational efficiency of Nadi airport.
17. Global Strategy: Operations strategy of Fiji water
Project Management
18. Reengineering the Business Processes in Sugar industry in Fiji
19. Management by Projects: Application of project management techniques
to manufacturing/ services operations
Forecasting
20. A study of forecasting practices in manufacturing sector in Fiji: FMF
Industries
21. Forecasting the seasonality and trends in health care: A study of Suva
Private Hospital
22. Forecasting practices in Telecommunications Industry: A study of
Telephone Fiji Limited/Vodafone/ Fintel

23. Applying Time series forecasting to tourism industry

24. Using regression and correlation Analysis in forecasting the demand for
hospital services.
25. Demand forecasting for a retail company.
Design of Goods and services
26. Collaborative product development with customers and suppliers.
27. Use of cross functional teams in Product/service design.
28. Designing and delivery of services in hospitals: An examination of
operations management problem in health care
29. Managing service operations in restaurants
30. Innovation and planned obsolescence: A study of Nokia
31. Innovation in design as tool for sustained competitive advantage
32. Outsourcing in manufacturing sector: Long term implications for
developed and developing nations.
33. Global Outsourcing in manufacturing : Opportunities for Pacific Island
Countries
34. Global Outsourcing in services Industry : Opportunities for Pacific Island
Countries
35. Process Strategy: Creating value through mass customization.
36. Product differentiation strategy- Role of operations management
Process and Capacity Planning
37. Study of opportunities for transformation of traditional apparel industries
with flexible manufacturing systems: A study of Fijian apparel Industry
38. Retail Operations management at Wall-Mart: Lessons learnt
39. A study of capacity planning in Tourism sector in Fiji/Samoa
40. Impact of process changes on customer perception of waiting times in
Banking Industry

41. Service Process Design in banking industry /insurance industry

42. Measuring service delivery process in banking Industry; A study of XXX
bank (Student can select any bank of his choice)
43. Managing successful retailing operations in a multi channel environment
Location and Layout Strategy
44. Mass customization and effects on plant layout
45. Effectiveness of cellular layout under dynamic demand.
46. Demand chain management in manufacturing and services
47. Service location strategy: A study of (Dhanerao) resorts
48. Effect of layout on productivity of employees (Students can select anIndustry)
49. Effect of layout on customer satisfaction(Students can select an Industry)
Supply Chain Management and Logistics
50. Impact of Supply Chain Management on a firms over all performance:
Study of manufacturing industry in Fiji (FMFetc).
51. Supply Chain: as strong as the weakest link
52. Study of impact of revolutionary technologies on inventory management:
RFID, Inventory and Supply Chain Management
53. Supply Chain management at Wal-Mart: lessons for retailing industries
54. Effect of Globalization on Supply Chain management (Students can
select industries)
Inventory Management
55. Are economic order quantity models effective: An empirical study.
56. Effect of lead time uncertainty on safety stocks
57. Inventory tracking systems: RFID in managing the inventories
58. Study of applicability of inventory models to health care industry

59. Pull system and inventory reduction

60. Efficiencies in large distribution systems: A case of MH super market Fiji
61. Online retail organizations (e-tailers) and inventory management
62. Controlling inventory costs in consumer good industries.
Aggregate planning
63. Matching Demand and supply in service organizations with aggregate
planning.
64. Application of aggregate planning models in Pacific Island countries.
65. Successful services operations management with aggregate planning.
MRP and ERP
66. Study of high failure rate in ERP projects.
67. Effect of Operations strategy on MRP
Just In Time and Lean production
68. A comparative study of lean and mass production systems: Toyota and
Ford systems.
69. Effect of culture on Lean manufacturing System:
70. Study of Kanban and applicability in Pacific countries
Total Quality Management
71. Improving Service Quality Hospitals/ Financial organizations/
telecommunications/Internet Service Providers ( Any one Industry)
72. A comparative study of incremental change (TQM) and radical change
(BPR) in operations management
73. Measuring quality in services industry: Academic institutions
74. Service quality assessment in Suva private Hospital/ CWM hospital
75. Statistical Process Control and applicability to service oriented industries.

76. Total Quality Management in Tourism industry in Fiji/Samoa

77. Kaizen and benefits to operations.
78. Can TQM provide sustainable competitive advantage for small
businesses?
Human resources in Operations management
79. Effect of learning curves on hospital operations management.
80. Building a better buyer seller relationship with Partner Relationship
management..
81. Turning workers into problem solvers: a case study of Toyota
82. A study of customer service and customer satisfaction in outpatient
department in CWM Hospital
83. Managing conflict between Operations and Marketing
84. Effect of employee motivation, training and satisfaction on Quality
85. Foreign knowledge workers as a strategic option: A case of Malaysian IT
industry.
86. Using balanced scorecard in partner and Employee Relationship
management
87. Operations management as a tool for better customer relationship
management
IT, Electronic Commerce and Operations Management
88. Challenges to Operations management in pure on line organizations: A
study of Amazon.com
89. Creating synergy in operations of Click and Mortar organizations: A study
of Barnes and Noble.
90. A study of operations management in IT (software) organizations
91. A study of operations management in call centers
92. Information sharing and cross functional integration for creating effective

supply chains
93. Effect B2B e commerce on operations management:
Maintenance Management
94. Total productive maintenance

Find below list of titles for Supply Chain Management

Purchasing Management

Total Quality Management

Inventory Management

World Class Manufacturing

Six Sigma

Logistics and Distribution Management

Global Supply Chain Management and Outsourced Manufacturing

Legal aspects in Supply Chain Management

ERP and Web-based Supply Chain Management