Escolar Documentos
Profissional Documentos
Cultura Documentos
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Agenda
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PLDS Introduction
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E-mail
Notification
w/ LAC
Customer
Access or
Avaya/BP on
behalf of
customer
PLDS
(plds.avaya.com)
Database of customer license and support
entitlements
Automated SAP order feed with mapping
of material codes to license/support
entitlements
Customer e-mail notification of new
entitlements with License Activation
Code (LAC)
License Management
License activation and license file
delivery
License upgrades (paid or pre-paid)
License moves and re-hosts
Software downloads
Product software
Upgrades & service packs
License
File
Product
Software
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Click View/
Request Roles
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Check the
box for
PLDS user
and click
Save
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2. Upgrade entitlements, both paid and pre-paid (e.g. +U) when sold by another partner or ordered by customer directly
on Avaya.
3. Existing license hosts to which none of the activated licenses were sold by the partner.
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View Entitlements
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https://plds.avaya.com
Log in using your Avaya SSO credentials
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View Entitlements
Click Assets
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View Entitlements
Then click View Entitlements
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SAP Search
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Quick Activation
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Check Registration
Make sure customer detail is correct then hit next
In most cases this information is correct, this step is a tool formality
If not correct, contact your sales team it will not impact activation but should
not be ignored either.
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14BZ59486A498D4C527BFDB0
Avaya Proprietary. Use pursuant to your signed agreement or Avaya policy.
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Further Training
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PLDS Support
Avaya Level 3
team
Avaya Level
2 team
Issue
Resolved
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12 digit MAC address (HOST ID) only if assistance with activating the
license in PLDS will be required.
If obtaining the LAC is urgent have ticket flagged as Business Critical when
talking with the helpdesk.
10/6/2014
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Avaya Licensing
Terms and Definitions
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Description
Options
Entitlement
PLDS entitlement reference number, unique to PLDS not an SAP number used for searches
Company
Group Name-ID
Application
Product
Product ID
Title
Version
Entitlement Type
Total Quantity
Total quantity of licenses (note may be multiple entries if placed on different orders)
Available Quantity
Status
LAC
License Activation Code Code issued back to SAP when PLDS accepts the order
Purchasing Company
Business Partner
Expiration Date
Used for Software Support coverage, upgrade advantage, support advantage, etc..
Sales/Contract #
Customer PO
Guardian SPDR
Yes or blank, determines whether the license is covered by the Guardian Service Pack Dot Release process. Not
fully implemented for all products.
Used with Guardian to identify end support contract date. Not fully implemented.
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Thank You !
Avaya Proprietary. Use pursuant to your signed agreement or Avaya policy.
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