GOOD EXAMLE

ROUTINE MEMORANDUM
[Detailed comments corresponding to each numbered item appear below the document.]
TO:
FROM:
DATE
1
SUBJECT:

All Employees
Joanne Sailor, Director of Human Resources JS
Current Date
NEW INSURANCE CARRIER PROVIDES ADDITIONAL BENEFITS

To lower your insurance premiums without reducing coverage, we have changed the company insurance
carrier to Jaynes Insurance Company. This change in carrier also signals several changes in procedures.
Specifically, the new policy
3

Requires pre-approval for nonemergency hospital stays at least three days in advance.
Reduces annual deductible from $500 to $250 for the policyholder and each dependent.
4

You can read a detailed explanation of these changes in a brochure to be distributed with your next
paycheck. As always, James Hill at extension 259 will be happy to answer any questions about your
insurance coverage and these changes.
Commentary
1
Describes the content of the message clearly in the subject line.
2

Opens clearly with the main idea, a change in insurance carrier will be beneficial to the receivers.

Organizes the change in procedures in a clean, simple-to-read list.

Ends positively by assuring receivers of access to additional information and further discussion.

Format Pointers
Is created without a template and includes standard memo headings (To, From, Date, Subject) that
transmits the memo. Lines up all words in the standard heading at the same point using the SUBJECT
line as a guide.
Keys the subject line in all capitals for additional emphasis.
Includes initials after printed name and title.
Uses single-spaced block paragraphs with a double space between paragraphs for easy readability.
Leaves right margins jagged.