Ethan Oprendek

802.236.9185 34 Rydon Acres, Brandon, VT 05733

ethan.oprendek@gmail.com

Profile

I'm an energetic go-getter who's dependability and passion for work make me useful in any
environment, learning new skills as needed and honing existing disciplines. My eagerness
and confidence tempered with experience and responsibility make me a positive force in any
team. By focusing on using integrity and communication to develop better relationships as
well as accomplish goals I am able to get the most out of myself and my co-workers.

Education

Full Sail Real World Education

Associate of Science Degree in Computer Science, 2007
Fair Haven Union High School
Graduated 2002

Skills

Interpersonal Skills
Excellent communicator utilizing written and verbal communication skills to effectively
convey ideas. Resourceful team builder with emphasis on optimizing positive attitude and
developing a strong work-culture through motivation.
Computer/Technical Aptitude
Experienced computer user/builder proficient with a wide variety of software and hardware.
Skilled with Microsoft Office suite and various custom systems.
Problem Solving Skills
Adept at developing creative solutions using past experience as well as available information.
Innovative thinker with experience resolving complaints and generating workable solutions.

Work Experience

Dec 2014-Present
Comcast Corporation, Rutland, VT
Business Sales Executive
Responsible for building customer-focused relationships with clients emphasizing growth
through technology and a partnership with Comcast
Managing accounts and prospects, prioritizing the most valuable options

Utilizing a deep understanding of technology and computerization to demonstrate the

smooth integration between business and technology
Working with a team to coordinate results and achieve success

April 2014-Dec 2014

Ethan Oprendek

802.236.9185 34 Rydon Acres, Brandon, VT 05733

ethan.oprendek@gmail.com

Ricoh America Corp., Williston, VT

Outside Sales Consultant
Responsible for over 400 accounts in the Southern Vermont territory

Maintaining existing relationships as well as prospecting new accounts

Using a consultative approach to discover new opportunities for product growth including
IT Services, Managed Services and Production services
Conducting customer-facing quote and solution presentations and processing orders
through SFA tools

April 2008-Nov 2013

Verizon Wireless, Rutland, VT
Retail Sales Consultant
Goal-driven sales performance with emphasis on customer experience and maximizing
profitability of each interaction
Utilization of interpersonal skills to facilitate the education of clients

Troubleshooting and resolving technical issues with devices and software

As a customer-facing employee I use problem solving skills in every interaction, reaching
solutions through communication and creative thinking

May 2007- April 2008

Algorithmic Implementations Inc., Manchester Center, VT
End-User Support Technician
In the call center at Algorithmic Implementations Inc. I was one of four technicians who
assisted disabled end-users with technical issues in 43 different countries
Responsible for resolution of trouble tickets within 40 minutes, using time management
and effective communication to execute solutions with the end-user
As part of the Quality Assurance and Support team I was also responsible for managing
the test lab and scheduling and conducting software bug tests to preemptively expose
future issues

References

Available upon request