Siemens Speedstream 3610

SIEMENS Residential Class
3610
VoIP Router
Users Guide
Part No. 007-6620-001
Software License and Limited Warranty

! Copyright 2004-2005, Siemens Subscriber Networks, Inc.
All rights reserved. Printed in the U.S.A.
Siemens Subscriber Networks, Efficient Networks, the Efficient Networks logo, and SpeedStream(tm) are trademarks of Siemens AG. All other names may be
trademarks, service marks or registered trademarks held by their respective companies. This document is for information purposes only,Siemens Subscriber
Networks is not responsible for errors or omissions herein. Siemens Subscriber Networks reserves the right to make changes to product specifications without notice.
SIemens Subscriber Networks, Inc. End User Software License and Warranty
INSTALLATION OF THE HARDWARE AND SOFTWARE PROVIDED BY SIEMENS SUBSCRIBER NETWORKS, INC (SSN). CONSTITUTES ACCEPTANCE BY
YOU OF THE TERMS OF THE FOLLOWING SOFTWARE LICENSE AND LIMITED WARRENTY. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE RETURN
THE HARDWARE AND SOFTWARE AND SOFTWARE IN ITS ORIGINAL PACKAGING TO THE VENDOR FROM WHICH YOU PURCHASED IT FOR A FULL
REFUND OF THE PURCHASE PRICE.
The following describes your license to use the software (the"Software") that has been provided with your Siemens customer premise equipment ("Hardware") and
the limited warranty that Siemens Subscriber Networks provides on its Software and Hardware. Siemens Subscriber Networks reserves any right not expressly
granted to the end user.
Software License
The Software is protected by copyright laws and international copyright treaties. The Software is licensed and not sold to you. The definition od Software includes,
but not limited to, system and operating software marketed by Siemens Subscriber Networks, including firmware, embedded software, software provided on media,
downloadable software, software for configuration or programmable logic elements, and all Siemens Subscriber Networks maintenance and diagnostic tools
associated with the above mentioned software. Accordingly, while you own the media (such as CD ROM or floppy disk) on which the software is recorded, Siemens
Subscriber Networks or its licensors retains ownership of the Software itself.
1. Grant of License. You may install and use one (and only one) copy of the Software in conjunction with the Siemens Subscriber Networks provided Hardware.
You may make backup copies of the system configuration as required. If the Hardware is being installed on a network, you may install the Software on the network
server or other server-side devise on which the Hardware is being installed and onto the client-side devices.
2. Restrictions. The license granted is a limited license. You may NOT:
sublicense, assign, or distribute copies of the Software to others;
decompile, reverse engineer, disassemble or otherwise reduce the Software or any part thereof to a human perceivable form;
modify, adapt, translate or create derivative works based upon the Software or any part thereof; or
rent, lease, loan or otherwise operate for profit the Software.
2. Transfer. You may transfer the Software only where you are also transferring the Hardware. In such cases, you must remove all copies of the Software from any
devices onto which you have installed it, and must ensure that the party to whom you transfer the Hardware receives this License Agreement and Limited Warranty.
3. Upgrades Covered. This License covers the Software originally provided to you with the Hardware, and any additional software that you may receive from
Siemens Subscriber Networks, whether delivered via tangible media (CD ROM or floppy disk), down loaded from Siemens Subscriber Networks, or delivered
through customer support. Any such additional software shall be considered "Software" for all purposes under this License.
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export or re-export the Software to any countries that are subject to export restrictions.
5. No Other Rights Granted. Other than the limited license expressly granted herein, no license, whether express or implied, by estoppel or otherwise, is granted
to any copyright, patent, trademark, trade secret, or other proprietary rights of Siemens Subscriber Networks or its licensors.
6. Termination. Without limiting Siemens Subscriber Networkss other rights, Siemens Subscriber Networks may terminate this license if you fail to comply with any
of these provisions. Upon termination, you must return the Software and all copies thereof.
Limited Warranty
The following limited warranties provided by Siemens Subscriber Networks extend to the original end user of the Hardware/licensee of the Software and are not
assignable or transferable to any subsequent purchaser/licensee.
1. Hardware. Siemens Subscriber Networks warrants that the Hardware will be free from defects in materials and workmanship and will perform substantially in
compliance with the user documentation relating to the Hardware for a period of one year from the date the original end user received the Hardware.
2. Software. Siemens Subscriber Networks warrants that the Software will perform substantially in compliance with the end user documentation provided with the
Hardware and Software for a period of ninety days from the date the original end user received the Hardware and Software. The end user is responsible for the
selection of Hardware and Software used in the end users network. Given the wide range of third-party hardware and applications, Siemens Subscriber Networks
does not warrant the compatibility or uninterrupted or error free operation of our Software with the end users systems or network.
3. Exclusive Remedy. Your exclusive remedy and Siemens Subscriber Networkss exclusive obligation for breach of this limited warranty is, in Siemens Subscriber
Networkss sole option, either (a) a refund of the purchase price paid for the Hardware/Software or (b) repair or replacement of the Hardware/Software with new
or remanufactured products. Any replacement Hardware or Software will be warranted for the remainder of the original warranty period or thirty days, which ever
is longer.
4. Warranty Procedures. If a problem develops during the limited warranty period, the end user shall follow the procedure outlined below:
A.Prior to returning a product under this warranty, the end user must first call Siemens Subscriber Networks at (888) 286-9375, or send an email to Siemens
Subscriber Networks at support@efficient.com to obtain a return materials authorization (RMA) number. RMAs are issued between 8:00 a.m. and 5:00 p.m.
Central Time, excluding weekends and holidays. The end user must provide the serial number(s) of the products in order to obtain an RMA.
B.After receiving an RMA, the end user shall ship the product or defective component, including power supplies and cable, where applicable, freight or postage
prepaid and insured, to Siemens Subscriber Networks at 4849 Alpha Road, Dallas Texas 75244, U.S.A. Within five (5) days notice from Siemens Subscriber
Networks, the end user shall provide Siemens Subscriber Networks with any missing items or, at Siemens Subscriber Networkss sole option, Siemens
Subscriber Networks will either (a) replace missing items and charge the end user or (b) return the product to the end user freight collect. The end user shall
include a return address, daytime phone number and/or fax. The RMA number must be clearly marked on the outside of the package.
C.Returned Products will be tested upon receipt by Siemens Subscriber Networks. Products that pass all functional tests will be returned to the end user.
D.Siemens Subscriber Networks will return the repaired or replacement Product to the end user at the address provided by the end user atSiemens Subscriber
Networkss expense. For Products shipped within the United States of America, Siemens Subscriber Networks will use reasonable efforts to ensure delivery
within five (5) business days from the date received by Siemens Subscriber Networks. Expedited service is available at additional cost to the end user.
E.Upon request from Siemens Subscriber Networks, the end user must prove the date of the original purchase of the product by a dated bill of sale or dated
itemized receipt.
5. Limitations.
The end user shall have no coverage or benefits under this limited warranty if the product has been subject to abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modifications, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation,
or other acts which are not the fault of Siemens Subscriber Networks, including acts of nature and damage caused by shipping.
Siemens Subscriber Networks will not honor, and will not consider the warranty voided, if: (1) the seal or serial number on the Product have been tampered
with or (2) there has been any attempted or actual repair or modification of the Product by anyone other than an Siemens Subscriber Networks authorized
service provider.
The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts.
Siemens Subscriber Networkss limit of liability under the limited warranty shall be the actual cash value of the product at the time the end user returns the
product for repair, determined by the price paid by the end user for the product less a reasonable amount for usage.Siemens Subscriber Networks shall not be
liable for any other losses or damages.
The end user will be billed for any parts or labor charges not covered by this limited warranty. The end user will be responsible for any expenses related to
reinstallation of the product.
THIS LIMITED WARRENTY IS THE ONLY WARRENTY SSN MAKES FOR THE PRODUCT AND SOFTWARE. TO THE EXTENT ALLOWED BY LAW, NO
OTHER WARRENTY APPLIES, WETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRENTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
6. Out of Warranty Repair. Out of warranty repair is available for a fixed fee. Please contact Siemens Subscriber Networks at the numbers provided above to
determine out of warranty repair rate. End users seeking out of warranty repair should contact Siemens Subscriber Networks as described above to obtain an RMA
and to arrange for payment of the repair charge. All shipping charges will be billed to the end-user.
General Provisions
The following general provisions apply to the foregoing Software License and Limited Warranty.
1. No Modification. The foregoing Limited Warranty is the end users sole and exclusive remedy and is in lieu of all other warranties, express or implied. No oral or
written information or advice given by Siemens Subscriber Networks or tis dealers, distributors, employees or agents shall in any way extend, modify or add to
the foregoing Software License and Limited Warranty. This Software License and Limited Warranty constitutes the entire agreement between Siemens Subscriber
Networks and the end user, and supersedes all prior and contemporaneous representation, agreements or understandings, oral or written. This Software License
and Limited Warranty may not be changed or amended except by a written instrument executed by a duly authorized officer of Siemens Subscriber Networks.
Siemens Subscriber Networks neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or
liability beyond that which is expressly provided for in this Limited Warranty including the provider or seller of any extended warranty or service agreement.
The Limited Warranty period for Siemens Subscriber Networks supplied attachments and accessories is specifically defined within their own warranty cards and
packaging.
2. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND OTHER DAMAGES. TO THE FULL EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SSN OR
ITS LICENSORS BE LIABLE, WHETHER UNDER CONTRACT, WARRENTY, TORT OR ANY OTHER THEORY OF LAW FOR ANY SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRPUTION,
PERSONAL INJURY, LOSS OR IMPAIRMENT OF DATA OR BUSINESS INFORMATION, EVEN IF SSN HAS BEEN NOTIFIED OF THE POSSIBILITY OF
SUCH DAMAGES. SSNS OR ITS LICENSORS LIABILITY TO YOU (IF ANY) FOR ACTUAL DIRECT DAMAGES FOR ANY CAUSE WHATSOEVER, AND
REGARDLESS OF THE FORM OF THE ACTION, WILL BE LIMITED TO, AND SHALL NOT EXCEED, THE AMOUNT PAID FOR THE HARDWARE/
SOFTWARE.
3. General. This Software License and Limited Warranty will be covered by and construed in accordance with the laws of the State of Texas, United States (excluding
conflicts of laws rules), and shall insure to the benefit of Siemens Subscriber Networks and its successor, assignees and legal representatives. If any provision of
this Software License and Limited Warranty is held by a court of competent jurisdiction to be a invalid or unenforceable to any extent under applicable law, that
provision will be enforced to the maximum extent permissible, and the remaining provisions of this Software License and Limited Warranty will remain in full force
and effect. Any notices or other communications to be sent to Siemens Subscriber Networks must be mailed by certified mail to the following address:
Siemens Subscriber Networks, Inc.
4849 Alpha Road
Dallas, TX 75244
U.S.A.
Attn: Customer Service
SIEMENS 3610 VoIP Router

Users Guide
Table of Contents
Chapter 1 Introduction
Hardware Description................................................................................................................................... 2
Front Panel...................................................................................................................................... 2
Back Panel ...................................................................................................................................... 3
Default Values .............................................................................................................................................. 4
Password ........................................................................................................................................ 4
LAN Setup....................................................................................................................................... 4
Other Default Settings..................................................................................................................... 4
Chapter 2 Installing the Router
Step 1: Shut Off All Equipment..................................................................................................................... 6
Step 2: Connect Equipment Cables ............................................................................................................. 6
No Home Router ............................................................................................................................. 6
Connected Through a Home Router ............................................................................................... 7
Step 3: Turn On Equipment.......................................................................................................................... 7
Step 4: Verify DSL Connections ................................................................................................................... 8
Direct Connection to DSL Modem................................................................................................... 8
Connecting to DSL Modem Through Home Router ........................................................................ 8
Connecting to the Router ............................................................................................................................. 8
Chapter 3 Data Setup
System ....................................................................................................................................................... 10
Time Settings .................................................................................................................................11
Password Settings ........................................................................................................................ 12
Remote Management.................................................................................................................... 13
WAN........................................................................................................................................................... 14
Dynamic IP.................................................................................................................................... 15
PPPoE........................................................................................................................................... 16
Static IP ......................................................................................................................................... 17
DNS............................................................................................................................................... 18
LAN ............................................................................................................................................................ 19
NAT ............................................................................................................................................................ 20
Address Mapping .......................................................................................................................... 21
Virtual Server ................................................................................................................................ 22
Special Application ........................................................................................................................ 24
Firewall....................................................................................................................................................... 25
Access Control .............................................................................................................................. 26
MAC Filter ..................................................................................................................................... 28
URL Blocking ................................................................................................................................ 29
Schedule Rule............................................................................................................................... 30
Intrusion Detection ........................................................................................................................ 32
DMZ .............................................................................................................................................. 34
DDNS ......................................................................................................................................................... 35
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Users Guide
UPnP.......................................................................................................................................................... 36
Tools........................................................................................................................................................... 37
Configuration Tools ....................................................................................................................... 38
Firmware Upgrade ........................................................................................................................ 39
Reset............................................................................................................................................. 40
Status ......................................................................................................................................................... 41
Internet Connection....................................................................................................................... 42
Device Status ................................................................................................................................ 43
Security Log .................................................................................................................................. 44
DHCP Client Log........................................................................................................................... 45
Chapter 4 Voice Setup
SIP Setting ................................................................................................................................................. 47
Advanced Setting ....................................................................................................................................... 49
Port Advanced Setting ............................................................................................................................... 52
Call Forwarding .......................................................................................................................................... 54
Call Screening............................................................................................................................................ 55
TOS & VLAN Setting.................................................................................................................................. 56
FAX Setting ................................................................................................................................................ 57
STUN Setting ............................................................................................................................................. 59
Feature Access Code................................................................................................................................. 60
VoIP Status................................................................................................................................................. 62
VoIP Status.................................................................................................................................... 63
Call Log ......................................................................................................................................... 64
Chapter 5 Calling Scenarios
Normal Call ................................................................................................................................................ 65
Call Forwarding .......................................................................................................................................... 65
Call Waiting ................................................................................................................................................ 66
Unattended Transfer .................................................................................................................................. 66
Attended Transfer ...................................................................................................................................... 67
Conference Call ......................................................................................................................................... 68
Call Return ................................................................................................................................................. 69
Redial ......................................................................................................................................................... 69
Consultation Call ........................................................................................................................................ 70
Configuring Functions via Phone ............................................................................................................... 71
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Chapter 1
Introduction
The VoIP Router is a device that combines a Voice Gateway and a Broadband Router in a single unit. VoIP
(Voice Over Internet Protocol) refers to delivering voice (audio) and video over the internet using IP. The
Broadband Router is designed to share a single Internet access among the PCs on your LAN and to provide
Internet security for those PCs. The VoIP Router also provides Voice over IP (VoIP) functionality that enables
the user to make voice calls over the Internet.
The VoIP Router is equipped with:
Two voice interfaces.

One WAN Fast Ethernet 10/100BaseTX port.
One LAN Fast Ethernet 10/100BaseTX port.
The VoIP Router is SIP compliant for Voice over IP (VoIP) and it is compatible with most any Broadband
Internet Service with built-in DHCP and PPPoE clients. The services offered by the VoIP Router are:
DHCP Server
Network Address Translation (NAT)
Caller ID, call transfer, call waiting, and call forwarding
QoS process
The VoIP Router has the ability to prioritize voice over data through IP Layer QoS, Ethernet Layer CoS
(Classes of Service), and VLAN Tagging.
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Hardware Description

Users Guide
The VoIP Router has LEDs that provide status indication that can be used for troubleshooting purposes.
Front Panel
The VoIP Router includes an LED

display on the front panel for
system power and port indications
that simplify installation and
troubleshooting.
Light
Power
Indications
Green
The VoIP Router is receiving power.
Slow Blink
The VoIP Router is loading firmware.
Off
Power off or failure.
Off
SIP proxy registration has failed.
Slow Blink
Registration in progress.
Green
Successfully registered with the SIP proxy server.
Phone 1-2
Green
The phone is off hook.
(Voice)
Fast Blink
Ring for incoming voice calls.
Slow Blink
Message waiting.
Off
The phone is on hook.
Internet
Green
Session connected.
(PPPoE and
Slow Blink
Registration in progress.
DHCP)
Off
Session failed.
WAN
Green
WAN connection is functioning correctly.
Flashing Green
The VoIP Router is transmitting/receiving data.
Off
WAN connection is not established.
Ethernet
On (green)
LAN connection is OK.
(LAN)
Flashing
The LAN port is sending/receiving data. The blink rate is based

on the amount of data transmitting or receiving.
Off
No LAN port connection.
VoIP
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Color

Users Guide
Back Panel
The back panel contains the following items:

Item
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Description
Phone2, Phone1
Connect your telephone sets to these ports.
Reset
Press this button for more than 5 seconds to reset and restore
the default factory settings.
Ethernet
Fast Ethernet port (RJ-45). Connect the device on your local

area network to this port (i.e., a PC, hub, or switch) with an
Ethernet cable.
WAN
Fast Ethernet port (RJ-45). Connect your cable/DSL modem to

this Ethernet port with an Ethernet cable.
12V=1A (power)
Connect the included 12 Vdc power adapter.
Default Values

Users Guide
Default Values
Password
By default there is no password. For security and management reasons, we recommend that you set up a new
password after you first login to the system. Once you have changed the password, it is important that you
write it down and keep this information in a safe location. If you happen to forget the password, you can push
and hold the reset button for at least 5 seconds, or until all of the LEDs flash. Your VoIP Router will be reset
back to the factory default settings. By resetting the VoIP Router, you will loose all changes you have made to
date. Any customization (for example, your PPPoE user name and password) will need to be reentered.
LAN Setup
IP Address
192.168.1.1
Subnet Mask
255.255.255.0
DHCP Server
Enabled
DHCP IP Range
192.168.1.2 to 192.168.1.253
Other Default Settings
Time Zone
(GMT-0800) Pacific
Firewall
Off
UPnP
Off
DDNS
Off
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Chapter 2
Installing the Router
This chapter describes the steps necessary to install the router on you home network. Some of the steps taken
depends on if your PC is connected directly to a DSL modem, or if your PC is connected to a DSL modem
through a home router.
Connected directly to DSL modem.
Connected to DSL modem through a

home router.
Before installing the VoIP Router, verify that you have all the items listed below.
VoIP Router
Power Adapter
RJ-11 Cable
RJ-45 Cable
If any of the items are missing or damaged, contact your local distributor. Also, be sure you have all the
necessary cabling before starting the install.
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Users Guide

Step 1: Shut Off All Equipment
Step 1: Shut Off All Equipment

These instructions apply for a single computer connected directly to a cable/DSL modem and for one or more
computers connected through a home router. Be sure to shut down and unplug each device separately in the
following order:
1. Shut down and power off your computer. If you have multiple computers connected to a home router in
your configuration, shut down and power off all computers connected to your router, including those
connected wirelessly.
2. If the cable/ADSL modem has a power switch, turn the power switch to off.
3. If you have a home router in your configuration that has a power switch, turn the power switch to off.
4. Unplug the modem from the power outlet. (Leave your modem powered down for at least 5 minutes.)
5. If you have a home router in your configuration, unplug the home router from the power outlet.
Step 2: Connect Equipment Cables

Instructions for connecting your equipment depends on whether or not you are using a home router in your
configuration.
If you are not using a home router, the VoIP router is placed between your PC and modem.
If you are using a home router, the VoIP router is placed between the router and modem.
No Home Router
If you are not using a home router, the VoIP router is placed between your PC and modem.
1. Using an RJ-45 cable, connect the Ethernet port on your PC to the Ethernet port on the VoIP router.
2. Using an RJ-45 cable, connect the WAN port on the VoIP router to the Ethernet port on the cable/DSL
modem.
3. Using an RJ-11 cable, connect your telephone or fax machine to the Phone1 or Phone2 port located on the
back of the VoIP router.
4. Connect the power adapter included in your kit to the back of the VoIP router, but DO NOT plug it into a
power outlet yet.
5. Plug the power supply for the cable/DSL modem into a power outlet.
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Users Guide

Step 3: Turn On Equipment
Connected Through a Home Router

If you are using a home router, the VoIP router is placed between your router and modem.
1. Using an RJ-45 cable, connect the Ethernet port on your PC to the Ethernet port on your home router.
2. Using an RJ-45 cable, connect the WAN port on your home router to the Ethernet port on the VoIP router.
3. Using an RJ-45 cable, connect the WAN port on the VoIP router to the Ethernet port on the cable/DSL
modem.
4. Using an RJ-11 cable, connect your telephone or fax machine to the Phone1 or Phone2 port located on the
back of the VoIP router.
5. Connect the power adapter included in your kit to the back of the VoIP router, but DO NOT plug it into a
power outlet yet.
6. Plug your power supply for both the home router and the modem into a power outlet.
Step 3: Turn On Equipment

Be sure to turn the equipment on in the order indicated below:
1. Make sure the cable/DSL modem has been turned off for at least five minutes.
2. Turn the power switch on the cable/DSL modem.
3. Wait until all appropriate indicator lights are lit indicating the modem has synchronized with your cable/DSL
provider.
4. Plug the power supply for your VoIP router into a power outlet.
5. If you have a home router, turn it on.
6. Turn on your computer/computers.
7. If you use PPPoE to access the Internet through a DSL modem, perform the procedure described in Step
4. If you access the Internet using DHCP or a Static IP address, skip to Step 5.
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Users Guide

Step 4: Verify DSL Connections
Step 4: Verify DSL Connections

If you use PPPoE to access the Internet through a DSL modem, you must set your device to obtain IP
addresses automatically. How you do this depends on whether you are connecting directly to a DSL modem or
connecting to a DSL modem through a home router.
Direct Connection to DSL Modem

If you are connected directly to a DSL modem, make sure your computer is configured to obtain IP addresses
automatically. Refer to your computers user manual for details on how to do this. Once this is done, you will no
longer need to activate the software installed by your DSL provider to access the Internet. The VoIP router will
do this automatically.
Connecting to DSL Modem Through Home Router

If you are connected to a DSL modem through a home router, make sure your home router is configured to
obtain IP addresses automatically. Refer to your home routers user manual for details on how to do this.
Connecting to the Router

The SpeedStream Router contains an HTTP server that allows you to connect to the Router and configure it
from your Web browser (Microsoft Internet Explorer or Netscape Navigator, versions 5.0 or later). To establish
a connection from your computer to the VoIP router:
1. Open your Internet Explorer or Netscape Navigator Web browser.
2. In the Address bar, enter 192.168.1.1 and press Enter. This displays the Login window.
3. Click LOGIN. (By default there is no password. We recommend that you set up a new password after you
first login to the system.) This displays the Home page.
4. Configure your VoIP router using the information provided in the following sections of this guide.
Data Setup to access tools to configure router data communication.

Voice Setup to access tools to configure router voice communication.
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Data Setup
Chapter 3
To set up the general functions, such as system settings, LAN settings, and firewall settings, click Data Setup
from the Home page. This displays the Data Setup page.
The left navigation pane of this page offers links to the following configuration pages:
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System
Access basic configuration tools for the router.
WAN
Configure the WAN connection on the router.
LAN
Configure the Local Area Network.
NAT
Configure Network Address Translation (NAT).
Firewall
Configure firewall security.
DDNS
Tie a domain name to a temporary IP address.
UPnP
Configure Universal Plug and Play.
Tools
Access a set of tools for maintaining the router configuration

settings and firmware upgrades.
Status
View information about the router and router connections.

System

Users Guide
System
Use the System option to access basic configuration tools for the router. To configure basic features on the
router, click System from the left navigation pane. This expands the System link on the left side of the page
and displays the System Settings page on the right side.
Expanded
link set
Expansion of the System link shows three options for accessing configuration pages related to the router
system settings:
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Time Settings
Select the time zone NTP server.
Password Settings
Set a password for accessing the router.
Remote Management
Configure remote access to the router.
10

Users Guide

System
Time Settings
Use the Time Settings option to set the date and time on the router. The date and time are stamped on security
log, firewall log, and call log entries.
Once a time zone is selected, you can configure the router to automatically synchronize the time on the router
with a public time server over the internet. If you choose this method, you must specify both a primary and
secondary server to use for synchronization.
To set the current date and time on the router:
1. Click System>Time Settings on the left navigation pane. This displays the Time Settings page.
2. Select a time zone to use from the Set Time Zone drop-down menu.
3. Optionally select the check box next to Enable Automatic Time Server Maintenance. Select this option if
you want the time to be automatically synchronized with a public time server over the internet.
4. If you enabled automatic time server maintenance, select the public time server you want to use for
synchronization from the Primary Server and Secondary Server drop-down menus. If the primary server
is not available for synchronization, the secondary server is used.
5. Click Apply to accept the changes.
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Users Guide

System
Password Settings
By default, there is no password assigned to access the router, for security reasons you should assign a new
password as soon as possible. To configure a password to access the router:
1. Click System>Password Settings on the left navigation pane. This displays the Password Settings page.
2. In Current Password, enter the current password. If there is no current password, leave this field blank.
3. In New Password, enter the new password you want to assign for router access.
4. In Re-enter Password for Verification, enter the new password again.
5. In Idle Time Out, enter the number of minutes that must pass without activity before the router
automatically logs out. The default is 10 minutes.
6. Click Apply.
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Users Guide

System
Remote Management
The Remote Management should be enabled if you allow HTTP access to the router over the Internet from a
remote station. Once enabled, a remote user can login to the router using the WAN IP. The default port
number is 8080.
Unless you have a need to access the router from outside your network, this feature should remain disabled,
which is the default.
To enable remote management:
1. Click System>Remote Management on the left navigation pane. This displays the Remote Management
page.
2. In Host Address, enter the IP address of the device from which you will access the router. Specify 0.0.0.0
if you want to allow access from any device.
3. Click the Enabled checkbox.
4. Click Apply.
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WAN

Users Guide
WAN
The Wide Area Network (WAN) is a geographically dispersed telecommunications network that includes public
(shared user) networks. Every device that connects to the Internet must have an assigned IP address that is
unique from every other IP address. How you want this address assigned to the router must be configured on
the router. This can be one of the following:
Dynamic IP. Dynamic addressing assigns a temporary IP address to a requesting device from a pool of IP
addresses.
Static IP. A static IP address is a number that is assigned to a computer by an Internet service provider
(ISP) to be its permanent address on the Internet.
To configure the connection to the Wide Area Network, click WAN from the left navigation pane. This expands
the WAN link on the left side of the page and displays the WAN Settings page on the right side.
Expanded
link set
Expansion of the WAN link shows four options for accessing configuration pages related to the WAN interface:
Dynamic IP
Use a DHCP service to assign an IP address to the WAN interface.
PPPoE
Configure router to act as a PPPoE client.
Static IP
If you have been assigned a static IP address by your ISP, define the static IP
address for the router.
DNS
Define the DNS server to use for mapping domain names to addresses.
Optionally, you can access these same configuration pages from the WAN Settings page by selecting the
desired option and clicking Configure.
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Users Guide

WAN
Dynamic IP
Because there is a limited number of available IP addresses, IP addresses have to be shared among many
devices by temporarily assigning an IP address to a requesting device from a pool of IP addresses. The
temporary IP address is called a dynamic IP address. It is dynamic in that when a device is no longer
connected to the Internet, that IP address is put back in the pool for reassignment. When the device wants to
connect to the Internet once again, it is assigned another, most likely different, IP address from the address
pool.
Dynamic IP addresses are assigned by a DHCP server. The router broadcasts a request for service. A DHCP
server responds to the request. The router and DHCP server negotiate the assigned WAN IP address and
other information necessary to connect the router to the Internet.
To identify the DHCP server:
1. Click WAN>Dynamic IP on the left navigation pane. This displays the Dynamic IP page.
2. Optionally enter a host name of the router in Host Name. Although Host Name is optional within the router
software, your ISP may require it. Check with your ISP to determine this.
3. Your ISP may request that you use the MAC address of the Network Interface Card installed on you PC. In
this case, click Clone MAC Address to use the MAC address of the PC connected to the LAN interface of
the router as the MAC address of the WAN interface.
4. Click Apply.
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WAN
PPPoE
PPPoE (Point-to-Point Protocol over Ethernet) is a method used to connect multiple computer users on an
Ethernet LAN to a remote site through a common modem or similar device. PPPoE can be used to have a
group of users share a common Digital Subscriber Line (DSL), cable modem, or wireless connection to the
Internet. PPPoE combines the Point-to- Point Protocol (PPP), commonly used in dialup connections, with the
Ethernet protocol, which supports multiple users in a local area network.
If the router acts as a PPPoE client, then the ISP needs a way to uniquely identify and authenticate the router
connection, both for managing traffic as well as tracking line usage. To configure the router as a PPPoE client:
1. Click WAN>PPPoE on the left navigation pane. This displays the PPPoE page.
2. In Username, enter the user name provided by your ISP for accessing the internet using PPPoE.
(Sometimes the ISP does not require a user name.)
3. In Password and Please retype your password, enter the password assigned by your ISP to your
PPPoE account.
4. In Service Name, optionally enter the Domain Name of your ISP. Although Service Name is optional
within the router software, your ISP may require it. Check with your ISP to determine this.
5. In MTU, enter the maximum number of bytes that can be transmitted in a single packet.
6. In Maximum Idle Time, enter the maximum number of minutes the Internet connection can be idle before
the connection to your ISP is dropped. If you wish to enable incoming calls, set the idle time to 20 and
enable Auto-reconnect.
7. Optionally enable Auto-reconnect to automatically re-establish a dropped connection due to idle time
maximum as soon as you attempt to access the Internet. If you wish to enable incoming calls, enable
Auto-reconnect and set the Maximum Idle Time to 20.
8. Click Apply.
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WAN
Static IP
A static IP address is a number that is assigned to a computer by an Internet service provider (ISP) to be its
permanent address on the Internet. If your ISP assigned you a static IP address, you must configure the router
to recognize that address.
To configure a static IP address:
1. Click WAN>Static IP on the left navigation pane. This displays the Static IP page.
2. In IP address assigned by your Service Provider, enter the static IP assigned by your ISP.
3. In Subnet Mask, enter the subnet mask assigned by your ISP.
4. In Service Provider Gateway Address, enter the gateway address assigned by your ISP. A gateway is a
network point that acts as an entrance to another network. The computers that control traffic within your
company's network or at your local Internet service provider (ISP) are gateway nodes.
5. Click Apply.
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WAN
DNS
For speed and convenience, most service providers provide a Domain Name Server (DNS) for routers using
DHCP or PPPoE method of connection. A Domain Name Server is a mapping of IP addresses to Web
addresses. If you type a Web address in your browser, the DNS can resolve that address to a specific IP
address. If there is a DNS sever that you would rather use over the one provided by your service provider, you
can specify that DNS server using this feature. To configure a DNS:
1. Click WAN>DNS from the left navigation pane. This displays the DNS page.
2. In Domain Name Server (DNS) Address, enter the IP address for the primary DNS server.
3. In Secondary DNS Address, optionally enter the IP address for the secondary DNS. If the primary DNS
server is unavailable, the secondary DNS server is used.
4. Click Apply.
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LAN
LAN
A local area network (LAN) is a group of computers and associated devices that share a common
communications line or wireless link. The router must be assigned an IP address for the local network.
Configuration includes setting the IP address as well as setting DHCP Server functionality.
DHCP (Dynamic Host Configuration Protocol), is a TCP/IP service protocol that provides dynamic leasing of IP
addresses and other configuration information to client hosts on the network. DHCP runs over UDP utilizing
ports 67 and 68. The router can act as a DHCP server, which automatically assigns an IP address and related
information to each computer on the LAN when a computer on the LAN boots up.
To configure the LAN:
1. Click LAN from the left navigation pane. This displays the LAN Settings page.
2. In IP address, enter the IP address of your Local Area Network.

3. In IP Subnet Mask, enter the subnet mask of your Local Area Network.
4. For DHCP Server, select Enabled or Disabled to enable or disable the router to act as a DHCP server.
5. If you enabled DHCP on the router, you must specify the following DHCP server parameters:
Select the length of time an IP address is leased to a client before it expires from the Lease Time dropdown menu. Once this lease time expires, the IP address is released by the DHCP server and is again
available for lease.
In Start IP and End IP, set the start and ending address range of the pool of IP addresses that can be
assigned by the DHCP server. The default range is 192.168.1.2 through 192.168.1.253.
In Domain Name, optionally enter the domain name assigned by your ISP if one was assigned. (The
domain name may be dynamically assigned by the router.)
6. Click Apply.
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NAT

Users Guide
NAT
NAT (Network Address Translation) is the translation of an Internet Protocol address (IP address) used within
one network to a different IP address known within another network. Typically NAT is used to map local
network addresses (that is, addresses known inside the LAN) to one or more global addresses (that is
addresses known outside the LAN).
In this way, NAT provides a level of security by hiding the private IP addresses of your LAN behind the single
public IP address of your router. All connections pass through the router and are translated by NAT. Network
addresses on inbound traffic are translated from public to private IP addresses; while addresses on outbound
traffic are translated from private IP addresses to the routers public IP address.
If you want to use NAT, you must create a NAT table that maps the local (inside) IP addresses to a global
(outside) IP address. To configure NAT:
1. Click NAT on the left navigation pane. This expands the NAT link and displays the NAT Settings page.
Expanded
link set
Expansion of the NAT link shows three options for accessing configuration pages related to NAT configuration:
Address Mapping
Maps private network IP addresses to one or more public addresses.
Virtual Server
Configure the router to act as a virtual server.
Special Application
Configure applications, such as Internet gaming and video

conferencing, that require multiple connections.
Optionally, you can access these same configuration pages from the NAT Settings page by selecting the
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NAT
Address Mapping
The router supports multiple public IP addresses. It allows IP addresses used in a private network to be
mapped to one or more addresses used in the public Internet. This is especially useful in multimedia
applications such as gaming and VPN.
To configure address mapping:
1. Click NAT>Address Mapping on the left navigation pane. This displays the Address Mapping page. You
can configure up to 10 address mappings between a set of private IP addresses and one public IP address.
2. In Global IP, enter the public IP address to be used for a range of private IP addresses.
3. In from and to, enter the beginning and ending private IP addresses for the range of addresses to be
converted to the Global IP address.
4. When all mappings are completed, click Apply.
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NAT

Users Guide
Virtual Server
You can configure the router to act as a virtual server. A virtual server consists of a group of computers with
server programs on your LAN that can be accessed through a single public IP address. When a service
request (like e-mail, streaming video, voice, large document file transfer) is received from a remote user via the
public address, the request is automatically redirected to the private IP address of the local server that will
handle the service request. Network addresses on inbound traffic are translated from public to private IP
addresses; while addresses on outbound traffic are translated from private IP addresses to the routers public
IP address.
The translation is performed based on specific criteria defined for the mapping (that is, the communication
protocol used, as well as the LAN and public ports involved, in the service request). If the incoming request
matches the criteria, the packet is forwarded to the specified LAN IP address.
The communication protocol can be either UDP (User Datagram Protocol) or TCP (Transmission Control
Protocol). Both these communication protocols use the Internet Protocol (IP) to transmit data packets between
computers.
Any server machine makes its services available to the Internet using numbered ports, one for each service
that is available on the server. For example, if a server machine is running a Web server and an FTP server,
the Web server would typically be available on port 80, and the FTP server would be available on port 21.
Clients connect to a service at a specific IP address and on a specific port.
For example, when you use your computer to request an FTP file transfer from a server on the Internet, the
communication protocol (TCP or UDP) appends the port number of 21 to the request so it will be passed to the
FTP process on the designated server. By convention, 21 is associated with FTP requests.
Some services or processes have conventionally assigned permanent port numbers known as well-known port
numbers. Each kind of application that communicates using TCP or UDP has a designated (well-known) port
number reserved for it. The following table lists some popular applications and protocol/port number mappings.
Application
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Protocol
LAN Port Number
Telnet
TCP
23
FTP
TCP
21
SMTP
TCP
25
POP3
TCP
110
H.323
TCP
1720
SNMP
UDP
161
SNMP Trap
UDP
162
HTTP
TCP
80
PPTP
TCP
1723
PC Anywhere
TCP
5631
PC Anywhere
UDP
5632
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NAT
To configure a virtual server, you must create a table that maps a public IP address to the appropriate private
IP address based on the requested service. To configure the router as a virtual server:
1. Click NAT>Virtual Server on the left navigation pane. This displays the Virtual Server page.
2. In LAN IP Address, enter the private IP address of the device on the LAN to handle the service request.
3. From the Protocol Type drop-down menu, select the communication protocol used to transmit the
request. This can be TCP or UDP. Any requests coming through using that protocol are redirected to the
device identified by LAN IP Address.
4. In Lan Port, enter the well-known port number associated with the application that services the request.
5. In Public Port, enter the port number(s) on the public side that applies for this definition.
6. Select the Enable check box to enable the entry.
7. Click Add to add the entry.
Note: To modify an entry, make the desired changes and click Modify. To delete an entry, click Delete.
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NAT
Special Application
Some applications, such as Internet gaming and video conferencing, require multiple connections. If you run
any of these applications, you must configure multiple Public Ports for each well-known port (Trigger Port). You
can either do this manually or by selecting a popular application from a list.
Manual Definition
To manually configure multiple connections for an application:
1. Click NAT>Special Application. This displays the Special Applications page.
2. In Trigger Port, enter the well-known port normally associated with the application you are configuring.
3. Under Trigger Type, select the communication protocol normally used to transmit data for the application.
4. In Public Port, enter the public port(s) to open for connections for the application.
5. Under Public Type, select the communication protocol to use for the public port connections.
6. Select the Enabled box to enable the port of special applications.
7. Click Apply.
Automatic Definition
1. From the Popular Applications drop down menu 1) select an application to add, 2) from the Copy to drop
down menu, select the line number where you want to add the application, and 3) click Copy to.
2. Select the Enabled box to enable the port of special applications.
3. Click Apply.
These applications cannot work when Network Address Translation (NAT) is enabled. You must disable NAT if
you want to run these special applications.
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Firewall

Users Guide
Firewall
A firewall protects a private network from users on other networks. The router provides firewall protection by
restricting connection parameters to limit the risk of intrusion attempts and by defending against a wide array of
common intrusion types. When the firewall is enabled, extra checking is performed for each of the packets
passing through the router. This extra checking may affect the performance of the device, so it should be used
on an as-needed basis. By default, the firewall is disabled. To enable the firewall:
1. Click Firewall on the left side of the navigation pane. This displays the Security Settings (Firewall) page.
2. Select Enable then click Apply. This displays the Security Settings (Firewall) page with an expanded
Firewall link.
Expanded
link set
Expansion of the Firewall link shows six options for accessing configuration pages related to Firewall
configuration:
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Access Control
Control what services are available on individual PCs.
MAC Filter
Control what client devices can access your network.
URL Blocking
Restrict access to undesirable Web sites and Web content.
Schedule Rule
Control the time of day/week that the service is blocked.
Intrusion Detection
Block common hacker attacks.
DMZ
Configure a computer to allow unrestricted two-way

communication with servers or individual users on the Internet.
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Firewall
Access Control
The Access Control feature controls what services are available for individual PCs. If you enable Access
Control, you must define the services available for each PC on your network in the Normal Filtering table. Up to
10 PCs can be added to this table.
Before configuring Access Control, consider the following:
If you are going to block WWW with URL Blocking for any PC, you must first configure what URLs to block
based on the URL or keyword. This is done from the URL Blocking page.
If you are going to select a period of time in which blocking is active other than the default of Always
blocking, you must define the schedule using the Schedule Rule page before you add the rule.
To enable filtering and add PCs to the filtering table:
1. Click Firewall>Access Control on the left navigation pane. This displays the Access Control page.
2. For Enable Filtering Function, click Yes or No to enable or disable filtering.

3. If you enabled filtering and want to add a PC to the filtering table, click Add PC. This displays the Access
Control Add PC page.
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Firewall
4. In Client PC Description, enter a description of the PC you are adding.

5. In Client PC IP Address, enter the IP address or range of addresses of the PC(s) you are adding.
6. Click the Blocking checkbox in the row of the service you want to block from the PC being configured. If
you are going to block WWW with URL Blocking for any PC, configure what URLs to block based on the
URL or keyword. This is done from the URL Blocking page.
7. If you want to specify a user defined service, scroll to the bottom of the page.
8. Provide the following information:
For Protocol, select the protocol to block. This can be TCP or UDP.
For Port Range, specify the range of ports that apply for this filtering definition.
9. From the Scheduling Rule drop-down menu, select the scheduling rule that applies to PC. If you are
going to select a period of time in which blocking is active other than the default of Always blocking, you
must define the schedule using the Schedule Rule page before you can select it.
10. Click Apply. The new access control filter will appear in the access control filter table.
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Firewall
MAC Filter
MAC filtering controls what client devices can access your network. If MAC filtering is enabled, only those
devices included in the approved list have access. Up to 32 devices can be added to the approved list
To enable MAC filtering and add devices to the approved list:
1. Click Firewall>MAC Filter on the left side of the navigation pane. This displays the MAC Filtering Table.
2. For MAC Address Control, select Yes to enable MAC filtering or No to disable MAC filtering. If MAC
filtering is disabled, any device has access to your network.
3. If you selected Yes to enable MAC filtering, do one of the following:
Under MAC Address, enter the MAC address of each device that can access your network. Up to 32
devices can be added to this table.
Scroll to the bottom of this page. From the DHCP Client List drop down menu, select the DHCP client
you want to add to the MAC filter list, and from the Copy to drop down menu, select the line number
where the MAC address should be added.
4. Click Apply.
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Firewall
URL Blocking
URL blocking restricts access to undesirable Web sites and Web content. To block specific Web sites or
content:
1. Click Firewall>URL Blocking on the left navigation pane. This displays the URL Blocking page.
2. Under URL/Keyword, enter the full URL address or a keyword you want to block.
3. Once all URLs and keywords are defined, click Apply. You will be requested to confirm the additions.
4. From the Access Control page, click the Blocking check box next to the HTTP with URL Blocking line for
the PC where you want Web access to be restricted.
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Firewall
Schedule Rule
When you block a service from a PC, you can control the time of day/week that the service is blocked. By
default, the service is always blocked. To specify an alternate blocking schedule:
1. Click Firewall>Schedule Rule from the left navigation pane. This displays the Schedule Rule page.
2. Click Add Schedule Rule. This displays the Edit Schedule Rule page.
3. In Name, enter the name assigned to this schedule rule.

4. In Comment, enter a description of the rule. This field will not accept spaces.
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Firewall
5. In Activate Time Period, enter the Start Time and End Time for the selected the day or days of the week.
End Time must exceed Start Time. For example, to create a filter that prevents your children from
accessing an application between 8:00 PM and Midnight, enter the following information.
6. Click Ok. The schedule rule is added to the list.
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Firewall
Intrusion Detection
Intrusion detection is performed when the Stateful Firewall is enabled. With this feature enabled, the router can
block common hacker attacks, including IP Spoofing, Land Attack, Ping of Death, IP with zero length, Smurf
Attack, UDP port loopback, Snork Attack, TCP null scan, and TCP SYN flooding.
You can configure which packets to inspect, for example, Packet fragments, TCP connection packets, UDP
session packets, etc. The Stateful Firewall gathers and maintains state information about each session.
Stateful firewall intercepts outgoing packets and gathers information from them (for example IP address
information, port number) to create state information for that session. When an incoming packet is received,
the Stateful Firewall checks the packet against the state information it has maintained and accepts the packet
if the packet belongs to the session.
To configure intrusion detection:
1. Click Firewall>Intrusion Detection from the left navigation pane. This displays the Intrusion Detection
page. See the following page for a continuation of the contents of this page.
2. Under the Intrusion Detection Feature title, place a check in the checkbox next to the intrusion detection
feature you want to activate.
3. Under the Stateful Packet Inspection title, place a check in the checkbox next to the application you want
the router to support.
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Firewall
4. Scroll down to display additional fields on the Intrusion Detection page.
5. If you want to be informed by email when a hacker attempt is made to enter your network, provide email
information.
6. In Connection Policy, enter the information that controls the connection. It is recommended you accept
the defaults unless you are an advanced user.
7. Scroll down to display additional fields on the Intrusion Detection page.
8. In DoS Detect Criteria, enter the information to use during attack detection. It is recommended you accept
the defaults unless you are an advanced user.
9. Click Apply.
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Firewall
DMZ
If you have a local client PC that cannot run an Internet application from behind the NAT firewall, you can
configure that computer to allow unrestricted two-way communication with servers or individual users on the
Internet. This provides the ability to run programs that are incompatible with firewalls.This feature is primarily
used for gaming. This function is recommended for use only when you require this special level of unrestricted
access as it leaves your router and network exposed to the Internet with no firewall protection.
Computers that will be exposed to the Internet for two-way communication must be assigned a static IP
address. To configure two-way communication and assign static IP addresses:
1. Click Firewall >DMZ from the left navigation pane. This displays the DMZ (Demilitarized Zone) page.
2. For Enable DMZ, click Yes to enable DMZ.

3. If you click Yes to enable DMZ, under Public IP Address, enter the public IP address assigned to the PC
that you want to configure for two-way communication with the Internet. By default, the first DMZ entry has
the WAN IP address of the assigned router.
4. Under Client PC IP Address, enter the IP address assigned to the device you want to configure with twoway communication with the Internet.
5. Once you have configured all the desired PCs to be allowed two-way communication with the Internet,
click Apply. Only those PCs configured in this list will have two-way communication with the Internet.
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Users Guide

DDNS
DDNS
If your network assigns dynamic IP addresses, but you use applications that require a static IP address, you
can purchase dynamic DNS (domain name system) service from a third-party. A dynamic DNS (domain name
system) service is a company that charges a small fee to arrange for computers to find you using your dynamic
IP address. When a user that has DDNS connects to the Internet with a dynamic IP address, the dynamic IP
address is registered with the DNS server, and the DNS server forwards the correct address to any requesting
computer.
Two DDNS service providers are supported on the router: TZO.com and DynDNS.org. You must apply for
DDNS service from one of the above providers to get a Key. You can then enable the DDNS service using this
page.
To configure DDNS once you have registered for DDNS service from one of the supported providers:
1. Click DDNS from the left navigation pane. This displays the DDNS (Dynamic DNS) Settings page.
2. For Dynamic DNS, click Enable or Disable to enable or disable DDNS.

3. If you click Enable, select the DDNS provider you used from the Provider drop-down menu.
4. In Domain Name, enter the domain name assigned to you by your DDNS provider.
5. In Account/Email, enter the account name or email name assigned to you by your provider.
6. In Password/Key, enter the password or key assigned to you by your provider.
7. Click Apply.
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Users Guide

UPnP
UPnP
The Universal Plug and Play architecture offers pervasive peer-to-peer network connectivity of PCs of all
types, intelligent appliances, and wireless devices. UPnP enables seamless connectivity between the VoIP
Router and various networked devices. For example, if you want to use Windows XP Messenger application,
this feature should be enabled.
To enable UPnP:
1. Click UPnP on the left navigation pane. This displays the UPnP Setting page.
2. Click On for UPnP functionality.

3. Click Apply.
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Tools

Users Guide
Tools
The router provides a set of tools for maintaining the router configuration settings and firmware upgrades. To
access this tool set, click Tools on the left navigation pane. This expands the Tools link and displays the Tools
Settings page.
Expanded
link set
Expansion of the Tools link shows three options for maintaining the configuration settings and firmware
updates.
Configuration Tools
Tools to save and retrieve configuration data.
Firmware Upgrade
Upgrade router firmware.
Reset
Reset the router.
Optionally, you can access these same configuration pages from the Tools Settings page by selecting the
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Users Guide

Tools
Configuration Tools
The configuration tools include backup, restore, and restore to factory defaults. To access the configuration
tools, click Tools>Configuration Tools from the left navigation pane.
To save the routers current configuration to a file named "backup_config.bin" on your PC. If you made any
customized settings to the router, you may want to save a back-up on a disk, click Backup Router
Configuration and click Next.
To restore the saved configuration to the router, click Restore from saved Configuration file and click
Next. You will be asked for the location of the file you want to restore.
To restore the router configuration to the original factory settings by performing a power reset, click Reset to
Factory Defaults and click Next.
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Tools
Firmware Upgrade
Periodically updated firmware will become available. The router provides a utility to upgrade your firmware
from a file. With a firmware upgrade, changes to the routers firmware, user interface, and voice module may
occur. To upgrade the routers firmware:
1. Click Tools>Firmware Upgrades from the left navigation pane. This displays the Firmware Upgrade page.
2. In Firmware File, specify the location of the file containing the upgrade. You can click Browse to browse
to the file location.
3. Click Apply.
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Tools
Reset
In the event that the system stops responding correctly or in some way stops functioning, you can reset the
router. With a reset, router settings are not changed. To perform the reset:
1. Click Tools>Reset from the left navigation pane. This displays the Reset page.
2. Click Apply. The reset is complete when the power light stops blinking.
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Status

Users Guide
Status
You can view information about the router and router connections using the Status feature. To view status
information, click Status on the left navigation pane. This expands the Status link and displays the Status
page.
The Status page displays MAC addresses and hardware/software versions.

Expansion of the Status link shows four options for viewing status information:
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Internet Connection
View internet connection information.
Device Status
View device status.
Security Log
View attempts to access your network.
DHCP Client Log
View DHCP client log.
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Users Guide

Status
Internet Connection
The Internet Connection page displays the current internet connection status and related information, including
the connection status of the Internet interfaces, WAN port IP, Subnet Mask, Gateway IP and Primary/
Secondary DNS IP.
To display internet connection information, click Status>Internet Connection from the left navigation pane.
This displays the Internet Connection page.
Optionally click Release to release the internet connection.

Optionally click Renew to refresh the address given by the DHCP server.
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Status
Device Status
The Device Status page displays the current setting of this router, including IP address, Subnet mask, DHCP
server, Firewall, and UPnP.
To display device information, click Status>Device Status on the left navigation pane. This displays the
Device Status page.
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Status
Security Log
The Security Log lists every attempt to gain access to your network. To view the Security Log, click
Status>Security Log on the left navigation pane. This displays the Security Log page.
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Status
DHCP Client Log

The DHCP Client Log displays the IP addresses assigned to PCs on your network. To view the DHCP Client
log, click Status>DHCP Client Log on the left navigation pane. This displays the DHCP Client Log page.
Click Refresh to update current IP allocation records.
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Chapter 4
Voice Setup
To set up voice functions, such as call forwarding, call log, and call screening, click Voice Setup from the
Home page. This displays the Voice Setup page.
The left navigation pane of this page offers links to the following voice related configuration pages:
SIP Setting
Configure Session Initiation Protocol (SIP) as instructed by

your service provider.
Advanced Setting
Set VoIP call parameters and codec priority.
Port Advanced Setting
Configure the phone set port connected to the router.
Call Forwarding
Configure call forwarding.
Call Screening
Configure call screening.
TOS & VLAN Setting
Configure QoS functionality.
FAX Setting
Configure faxing.
STUN Setting
Configure STUN functionality.
Feature Access Code

VoIP Status
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View VoIP status.
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Users Guide

SIP Setting
SIP Setting
The Session Initiation Protocol (SIP) is a standard protocol for initiating an interactive user session on the
internet that involves multimedia elements such as video, voice, chat, gaming, and virtual reality. SIP is a
request-response protocol that handles client requests and server responses. Requests can be sent through
any transport protocol, such as UDP or TCP. SIP determines the end system to use for the session, the
communication media and media parameters, and the called party's desire to engage in the communication.
Once these are assured, SIP establishes call parameters at either end of the communication, and handles call
transfer and termination.
Your ISP should provide you with the information on this page. To configure SIP:
1. Click SIP Setting on the left navigation pane. This displays the SIP Setting page.
2. In SIP Listen Port, enter the port that listens for SIP messages coming from external SIP hosts like SIP
server, SIP user agents, etc.
3. Under Proxy Setting, enter the following information that identifies the SIP server that will act as the SIP
proxy and redirect server:
In Proxy IP enter the IP address of the proxy SIP server.

In Proxy Port enter the port number of the proxy SIP server.
4. Under Registrar Setting, enter information that identifies the registration server. This is the server that
registers SIP-enabled endpoints. It is often the same server as the outbound proxy server.
In Registrar IP, enter the IP address of the registration server.

In Registrar Port, enter the port number of the registration server.
In Expire Time, enter the number of seconds after which the connection will expire. The connection
must re-register to the SIP proxy within the expire time. The default register expire time is 1800 seconds.
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5. You may need to scroll down to see the second half of this page.
6. The router supports two phone lines. To enable the VoIP function on a phone, click the check box next to
Phone 1 Enable/Disable and/or Phone 2 Enable/Disable.
7. In User ID, enter the phone number you registered with your ISP.
8. In Display Name, enter the name you want people to see when making a connection over the phone.
9. In SIP Domain, enter the IP address assigned to the SIP domain. This address should be provided by your
ISP.
10. In Realm, enter an identifier that identifies this phone connection. This should contain at least the name of
the host performing the authentication and might additionally indicate the collection of users who might
have access. This will show users which username and password to use for authentication.
11. In User Name, enter the name to use for authentication for this phone line from the SIP server or soft
switch.
12. In User Password, enter the password to use for authentication for this phone line from the SIP server or
soft switch.
13. Click Apply.
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Users Guide

Advanced Setting
Advanced Setting
Set VoIP call parameters and codec priority on the Advanced Setting page. A codec is any technology for
compressing and decompressing data. To set VoIP call parameters:
1. Click Advanced Setting on the left navigation pane. This displays the Advanced Setting page.
2. Check the Support Call Waiting box to enable the call waiting function on the router.
3. Check the Caller-ID Presentation box to view the callers phone number for incoming calls.
4. Select a caller identification type from the CID Type drop-down menu. This can be one of the following:
FSK (Frequency-Shift Keying)

FSK is a method of transmitting digital signals. The modem converts the binary data from a computer to
FSK for transmission over telephone lines, cables, optical fiber, or wireless media, and converts
incoming FSK signals to binary data for the computer. Data is sent between the first and second ring.
DTMF (Dual tone multi-frequency)

DTMF is the signal generated when a key is pressed on a touchtone phone. With DTMF, each key you
press on your phone generates two tones of specific frequencies. Data is sent before the first ring.
5. Check the Support User-Agent Header box to include this information in the header of packets. User
Agent (UA) is an application that contains both a UA client and UA server.
6. Check Support RFC2833 to enable out-of-band signaling. In out-of-band signaling, the signal is on a
separate channel from the telephone call.
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Advanced Setting

Users Guide
7. Select the call hold method used from the Call Hold Version drop-down menu. This can be RFC2543 or
RFC3264.
8. Select the desired ring tone from the Telephone Tone Country Setting drop-down menu.
9. In Telephone Hook Flash Timer, enter the maximum number of milliseconds in which the hook flash
timer must be detected.
10. In No Detection Less Than, enter the minimum number of milliseconds in which a hook flash must be
detected.
11. In Dial Plan, enter the dial plan to use. The plan contains a series of digit sequences enclosed in
parentheses ( ) and separated by the | character.
(XX|XX)
digit sequences
Each digit sequence within the dial plan consists of a series of elements, which are individually matched to
the keys pressed by the user. Any element can be repeated zero or more times by appending a period (.
character) to the element. Hence, 01. matches 0, 01, 011, 0111, etc. Elements can be one of
the following:
Individual keys 0, 1, 2 . . . 9, *, #.
The letter x matches any one numeric digit (0 .. 9)
A subset of keys within brackets (allows ranges): [ set ] (e.g. [389] means 3 or 8 or 9)
Numeric ranges are allowed within the brackets: digit - digit (e.g. [2-9] means 2 or 3 or or 9)
Ranges can be combined with other keys: e.g. [235-8*] means 2 or 3 or 5 or 6 or 7 or 8 or *.
When a user dials a series of digits, each digit sequence in the dial plan is tested as a possible match. The
matching sequences form a set of candidate digit sequences. As more digits are entered by the user, the
set of candidates diminishes until only one or none are valid.
Any one of a set of terminating events triggers the PHONE ADAPTER to either accept the user-dialed
sequence and transmit it to initiate a call, or reject it as invalid. The terminating events are:
No candidate sequences remain and a complete match was not made. The number is rejected.
Only one candidate sequence remains and it completely matches.
If the number is barred by the dial plan (barring is discussed later), the number is rejected.
If the number is not barred, the number is accepted and transmitted after any transformations
indicated by the dial plan.
A timeout occurs. The digit sequence is accepted and transmitted as dialed if incomplete, or
transformed as per the dial plan if complete.
The number is explicitly sent by the user pressing the pound (#) key. the digit sequence is accepted and
transmitted as dialed if incomplete, or transformed as per the dial plan if complete.
12. To replace the # character with a %21 in a SIP message, check the box next to Replace # with ASCII
code in Request -URI. If this box is not checked, the # character is sent unchanged.
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Users Guide

Advanced Setting
13. You may need to scroll down to see the second half of this page.
14. Specify the RTP Packetization Period. This can be 5, 10, 20, or 30 ms.
15. Several voice compression codes are supported with this device. Select the desired codecs from the
Available Codecs list and move them to the Selected Codecs list using the direction arrows.The
Selected Codecs list is listed in priority order from first to last. You can move a selection up or down in
priority using the Up and Down buttons.
16. If you moved G.723 to the Selected Codecs list, select the G.723 type to use from the G.723 Type dropdown menu.
17. Click Apply.
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Users Guide


Configure the phone ports connected to the router. There are two phone ports: Port 1 and Port 2. Five items
that control the audio quality can be configured on this page:
Volume Gain Control: If enabled, control of receive and send audio levels of each phone can be managed.
Jitter Buffer Control: The jitter buffer receives and adds small amounts of delay to packets so that all the
packets appear to have been received without varying delays (called Jitter). Jitter buffers allow for the
smoothing out of digital audio signals that experience variable transmission delay across a network such as
the Internet).
An adaptive jitter buffer dynamically adjusts the amount of jitter buffering to take into account the variable
delay of a network (such as the Internet) over time. When network conditions allow for low delay transfer of
audio signals, the jitter buffer is made very small to reduce any perceived audio delays. When network
conditions result in long delays in the transfer of audio signals, the jitter buffer is expanded in size to take this
delay into account and provide the best possible audio quality under these conditions.
Echo Canceller: A signal processing device or circuit that reduces the effects of echo signals. Echo
cancellers are essential for communication systems that have long signal processing delays such as long
distance voice, satellite, and digital mobile telephony lines
Comfort Noise Generation: Creates a noise signal that is inserted as background noise on a
communication line to help the call participants sense that the line is still active when none of the participants
are talking.
Voice Activity Detector: Detects the presence or absence of speech and to convey this information to
Comfort Noise Generation feature.
To configure the phone ports:
1. Click Port Advanced Settings from the left navigation pane. This displays the Port Advanced Setting
page. There are two phone ports. You can configure each phone port individually.
2. For Volume Gain Control, select either On or Off to activate or deactivate this feature. If you select On,
specify the receive volume level by selecting the desired volume from the Input drop-down menu, and
transmit power level by selecting the desired volume from the Output drop-down menu.
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Users Guide

3. For Jitter Buffer Control, Specify one of the following:
Select Fixed to specify the fixed number of milliseconds between packets. Be sure to specify the
number of milliseconds in the Delay field.
Select Adaptive to dynamically adjust the amount of jitter buffering between the Initial delay and
Maximum delay in milliseconds. Be sure to define the Initial delay and Maximum delay milliseconds.
Select Off to inactivate jitter buffering.

4. For Echo Canceller, select On or Off to activate or deactivate echo cancelling.
5. For Comfort Noise Generation, select On or Off to activate or deactivate this feature.
6. For Voice Activity Detector, select On or Off to activate or deactivate this feature.
7. Click Apply.
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Users Guide

Call Forwarding
Call Forwarding
Call forwarding can be configured on the router. Each phone line can be configured separately. To configure
call forwarding:
1. Click Call Forwarding on the left navigation pane. This displays the VoIP Call Forwarding page. You can
configure two separate phone lines for call forwarding from this page.
2. Check the Enable Call Forwarding box to enable call forwarding.

3. Select one of the following to control what calls are forwarded:
Unconditional
Forwards all calls.
Conditional
Forwards only the calls that meet the specified conditions. This can be one or both of the following
conditions:
Check the Busy box to have calls forwarded when the line is busy.
Check the No Answer after # seconds box to have calls forwarded when the line is not answered for
the specified time. Be sure to enter the number of seconds that must pass before the call is
forwarded.
4. In Forwarded Phone Number, enter the number to forward the call.
5. Click Apply.
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Users Guide

Call Screening
Call Screening
Both incoming and outgoing call screening can be configured on the router. A rule set for each can be defined
that controls how calls are screened. To configure call screening:
1. Click Call Screening on the left navigation pane. This displays the VoIP Call Screening page.
2. Click the Do not disturb box to reject all incoming calls.

3. Click the Anonymous Reject box to reject calls that do not have a caller ID (anonymous calls).
4. Under Incoming Calls Rules, click one of the following to control incoming calls. Be sure to enter the
phone numbers you want to allow/deny in the phone list.
Allow
Never screen calls from the specified numbers no matter what the settings.
Deny
Always screen calls from the specified numbers no matter what the settings.
5. Under Outgoing Calls Rules, click one of the following to control outgoing calls. Be sure to enter the
phone numbers you want to allow/deny in the phone list.
Allow
Never screen calls to the specified numbers no matter what the settings.
Deny
Always screen calls to the specified numbers no matter what the settings.
6. Click Apply.
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Users Guide

TOS & VLAN Setting
TOS & VLAN Setting

Mission-critical and real-time Internet applications demand a network that provides high bandwidth and low
latency. Such applications cannot tolerate unpredictable degradations of network services. Therefore, network
services must contain features that provide adequate assurance of sustained service levels. Quality of Service
features actively manage network resources to sustain service levels for priority applications. You can use the
TOS and VLAN Settings page to implement a level of quality of service. This takes two forms:
TOS: Paths through the Internet vary widely in the quality of service they provide. The optimal path for a
packet depends, in part, on the application. Routing protocols have been developed that can compute the
optimal path for a type of service (TOS). TOS denotes how the network should make trade-offs between
throughput, delay, reliability, and cost. This applies to RTP and SIP (voice) packets.
VLAN: A Virtual LAN is a group of devices on different LANS that can communicate with each other as if
they are on the same physical LAN. VLANs are based on logical instead of physical connections, permitting
you to group devices logically into a single broadcast domain based on something other than geographic
location, such as user workgroups, primary applications, and so forth. Once logically grouped, you can
confine traffic for a group of devices to just the devices in the logical group reducing traffic to the rest of the
network.
By default, the TOS facility and VLAN are disabled. To enable TOS or VLAN:
1. Click TOS & VLAN Setting on the left navigation pane. This displays the TOS & VLAN Setting page.
2. Leave Enable selected next to Enable or disable QoS module function.

3. In WAN Out Bandwidth, enter the bandwidth transmit speed in kbps for the WAN connection. The default
speed is 102400, which is actually higher than the physical bandwidth of the WAN interface (100 Mbps).
To keep VoIP packets from being dropped, this should be set to a value less than (by at least 128 to 256
kbps) the actual WAN bandwidth provided by your broadband supplier. Dropped packets can result in
difficulty initiating/maintaining voice calls and distorted voice quality.
4. Optionally click TOS Enable to enable TOS functionality and specify the hexadecimal value to use for
Control Packets (SIP) and Data Packets (RTP).
5. Optionally click VLAN Enable to enable VLAN capability.
6. If you enabled VLAN functionality, click either Control (SIP), Data (RTP), or both to enable VLAN
functionality for that aspect. Typically if you select one, both would be selected.
7. Enter the VLAN ID and Priority for the selected items. Typically, this would be the same for both.
8. Click Apply.
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Users Guide

FAX Setting
FAX Setting
Faxed documents are transmitted in digital form as electrical signals through the telephone system. The
receiving fax machine converts coded images back to text. If you want to accept faxes through the router, you
must set the parameters to use when receiving faxes. To configure fax settings:
1. Click Fax Settings on the left navigation pane. This displays the Fax Settings page.
2. Click FAX Setting Enabled to enable faxing.

3. Select the T38 Version to use for accepting faxes from the T38 Version drop-down menu.
4. Select the rate management method to use from the Rate Management drop-down menu. This can be
one of the following.
Local
TCF_TRANSFERRED
5. Select the maximum bit rate to use when receiving a fax from the Max Bit Rate drop-down menu.
6. Select the options to use when receiving a fax. This can be one or more of the following. Note, transcoding
is a technology used to adapt computer application displays and Web content so that they can be viewed
on any of the increasing number of diverse devices on the market.
Fill Bit Removal

Transcoding MMR
Transcoding JBIG (Joint Bi-level Image Experts Group)
A transcoding method responsible for the compression algorithms used to produce image files that are
supported by Web browsers and typically used for complex images such as photographs. JBIG is
intended for images sent using facsimile encoding and offers significantly better compression than
Group 3 and Group 4 fax encoding.
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Users Guide

FAX Setting
7. In UDP Max Buffer Size, enter the maximum buffer size used for a UDP transmission.
8. In UDP Max Datagram Size, enter the maximum size allowed for a UDP data packet.
9. Select the UDP Error Correction method(s) to use when receiving a fax. This can be one or more of the
following:
Redundancy
FEC (Forward error correction)
Each character is sent twice. The router checks both instances of each character for adherence to the
protocol being used. If conformity occurs in both instances, the character is accepted. If conformity
occurs in one instance and not in the other, the character that conforms to protocol is accepted. If
conformity does not occur in either instance, the character is rejected and a blank space or an
underscore (_) is displayed in its place.
10. Click Apply.
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Users Guide

STUN Setting
STUN Setting
SIP requires explicit IP addresses and doesn't traverse NAT firewalls. Because NAT allows an IP address to
be used to identify the router on the Internet while sharing that address with dozens of devices, and SIP uses
explicit addressing and User Datagram Protocol (UDP), the receiving device tries to establish a link with a
device that is aware only of a local address.
To accommodate this problem, you can configure STUN (Simple Transversal of UDP through NAT). STUN
works by using a lightweight UDP protocol and an external STUN server to identify the type of translation
performed by NAT firewall(s), and then identifies the exact translation the NAT has chosen to do on a particular
UDP connection used for RTP or SIP.
By default STUN is disabled. To enable STUN:
1. Click STUN Setting on the left navigation pane. This displays the STUN Setting page.
2. In STUN Server Domain, enter the domain where the STUN Server resides.
3. In STUN Server Port, enter the port number for STUN traffic.
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Feature Access Code

Users Guide
Feature Access Code

Feature access codes are a quick way of using your phone to program phone line services. Each has a predefined access code. If you want to specify a different access code for a feature, enter the desired code in the
text box next to the feature you want to reconfigure.
A description of available features is provided below.
Call Return
Returns a call to the last party that called you.
UnAttend Transfer Code
Transfer a party on the line to another phone. (Press flash, dial the
access code, dial the number of the phone where you want to transfer
the call, hang up.)
Attend Transfer Code
Make a second call while on the line with another party. (Press flash,
dial the access code, then the number of the party you want to call.
Use flash to toggle between calls.)
Call Forward All Act Code
Activate call forwarding of all incoming calls.
Call Forward Busy Act Code
Activate call forwarding of incoming calls when the line is busy.
Call Forward No Ans Act Code
Activate call forwarding of incoming calls when the caller does not pick
up the phone in the prescribed timeout.
Call Forward Busy and No Ans
Activate call forwarding of incoming calls when the line is busy or when
the caller does not pick up the phone in the prescribed timeout.
Act Code
Call Forward DeAct Code
Deactivate call forwarding.
Call Forward Set Target Code
Set the number where calls should be forwarded when call forwarding
is activated.
Call Forward Set Timeout Code
Set the amount of time that must pass before an incoming call is
forwarded due to no answer.
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Feature Access Code

Users Guide
Block CID Act Code
Activates blocking of your caller ID, which prevents your phone number
from being displayed by the party you are calling.
Block CID DeAct Code
Deactivates blocking of your caller ID.
Block CID Per Call Act Code
Activates blocking of your caller ID for a specific call. (Dial the access
code, then the number of the party you want to call.)
Block CID Per Call DeAct Code
Deactivates blocking of your caller ID for a specific call. (Dial the

access code, then the number of the party you want to call.)
Block ANC Act Code
Activates blocking of incoming calls whose caller ID is anonymous.
Block CID ANC DeAct Code
Deactivates blocking of anonymous calls.
Do Not Disturb Act Code
Activates Do Not Disturb. The phone will not ring when this feature is
activated.
Do Not DIsturb DeAct Code
Deactivates Do Not Disturb.
Call ReDial Code
Redials the last number you dialed.
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VoIP Status

Users Guide
VoIP Status
The router provides status information related to VoIP. To access this information, click VoIP Status on the left
navigation pane. This expands the VoIP Status link and displays the VoIP Status Information page.
Expansion of the VoIP Status link shows two options for viewing status information.
VoIP Status
View information about phone port status, including port type,

SIP URI, and register status.
Call Log
View all incoming and outgoing calls.
Optionally, you can access these same pages from the VoIP Status Information page by selecting the desired
option and clicking View.
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Users Guide

VoIP Status
VoIP Status
To view information about phone port status, including port type, SIP URI, and register status, click VoIP
Status>VoIP Status on the left navigation pane. This displays the VoIP Status page.
Click Refresh to update the current VoIP status.
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Users Guide

VoIP Status
Call Log
The call log lists all incoming and outgoing calls, as well as details about each call. To view the call log, click
Status>Call Log from the left navigation pane. This displays the VoIP Call Log page.
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Chapter 5
Calling Scenarios
This chapter describes how to make calls using the 3610 VoIP Router using several different calling scenarios:
Normal Call
Call Forwarding
Call Waiting
Unattended Transfer
Attended Transfer
Conference Call
Call Return
Redial
Configuring Functions via Phone
Normal Call
This section describes how to make a
normal call where A calls B.
1. A offhook and receives DIAL tone.
2. A dials Bs phone.
3. Bs phone rings.
1) A receives
dial tone
2) A dials B
3) B rings
4) B answers
4. B offhook (answers).
5. A can talk to B.
5) A can talk to B
Call Forwarding
This section describes what happens
when A calls B, but B has enabled call
forwarding to C.
1) A receives
dial tone
2) A dials B
3) C rings
4) C answers
3. Cs phone rings.
4. C offhook (answers).
5. A can talk to C.
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5) A can talk to C
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Call Waiting

Users Guide
Call Waiting
when A calls B, then C calls B when
call waiting is enabled on B.
1) A receives
dial tone
2) A dials B
3) B rings
4) B answers
3. Bs phone rings.
5. A can talk to B.
6. C offhook and receives DIAL tone.
5) A can talk to B
7. C dials Bs phone.
7) C dials B
6) C receives
dial tone
8. B hears CALL WAITING tone.*

9. B can press hookflash to switch
between A and C.
* If call waiting is disabled, C would
hear a BUSY tone.
8) B hears call waiting tone
9) B can press hookflash to

switch calls
Unattended Transfer
when A calls B and B transfers the call
to C unattended.
1) A receives
dial tone
2) A dials B
3) B rings
4) B answers
3. Bs phone rings.
5. A can talk to B.
6. B presses hookflash, which places
A on hold. (A hears HOLDING
tone, B hears DIAL tone).
5) A can talk to B
6) B presses
hookflash
7) B dials *10
7. B dials *10, which is the UNATTEND

TRANSFER access code.
8. When B hears PROMPT tone,
B dials C.
9. B will hear RINGBACK
tone and hangs up.
8) B hears prompt 9) B hears Ringback

tone, hangs up
tone and dials C
10) A can talk to C
10. As call is transferred to C.
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Attended Transfer

Users Guide
Attended Transfer
when A calls B and B attends a transfer
to C.
1) A receives
dial tone
2) A dials B
3) B rings
4) B answers
3. Bs phone rings.
5. A can talk to B.
A on hold. (A hears HOLDING tone,
B hears DIAL tone).
5) A can talk to B
6) B presses
hookflash
7) B dials *11
7. B dials *11, which is the ATTEND

TRANSFER access code.
8. When B hears PROMPT tone, B
dials C.
8) B hears prompt tone

and dials C
9) C rings
10) C answers
9. Cs phone rings.
11. B can talk to C.
12. B onhook. As call is transferred
to C.
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11) B can talk to C
12) B hangs up and A can talk to C
67

Conference Call

Users Guide
Conference Call
when A calls B and B attends a transfer
to C.
1) A receives
dial tone
2) A dials B
3) B rings
4) B answers
3. Bs phone rings.
5. A can talk to B.
5) A can talk to B

A on hold. (A hears HOLDING tone,
B hears DIAL tone).
6) B presses
hookflash
7) B dials C
7. B dials C.
8. Cs phone rings.
8) C rings
9) C answers
10) B can talk to C

11. B presses hookflash. A, B, and C
can talk to each other.
11) B presses hookflash

A, B, and C can talk to each other
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Call Return

Users Guide
Call Return
when A calls B, B misses the call, and
B uses CALL RETURN to call A.
1) A receives
dial tone
2) A dials B
3) B rings; no answer
3. Bs phone rings but B misses the call.
4. B offhook and receives DIAL tone.
5. B dials *01, which is the CALL
RETURN access code.
4) B returns call,
gets dial tone
5) B dials *01
6) A rings
6. As phone number rings automatically.
Redial
when A redials the last dial out number.
2. A dials *00, which is the REDIAL
access code.
1) A receives
dial tone
2) A dials *00
3) Last dialed number

rings
3. The last dial out number is

automatically dialed.
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Consultation Call

Users Guide
Consultation Call
when A calls B, then B consults with C,
then B wants to talk with A again.
1) A receives
dial tone
2) A dials B
3) B rings
4) B answers
3. Bs phone rings.
5. A can talk to B.
5) A can talk to B
6) B presses
hookflash
6. B needs to consult with C, so

places A on hold. (A hears
HOLDING tone, B hears DIAL tone).
7) B dials C
7. B dials C.
8. Cs phone rings.
8) C rings
9) C answers
10) B can talk to C

11. B wants to talk with A again,
without C. B and C hang up.
12. Bs phone rings.
11) B and C hang up
12) B rings
13) B answers

14. A can talk to B.
14) A can talk to B
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Users Guide

Following is a list of functions that can be configured by dialing access codes on the phone.
Function
Access Code
Redial
Offhook, dial *00
Call return
Offhook, dial *01
Forward all
Offhook, dial *02, then onhook
Forward on busy
Forward no answer
Forward disable
Set forward target
Offhook, dial *08, wait DIAL tone, dial target number, dial # to
finish
Set no answer forward timeout value
Offhook, dial *09, wait DIAL tone, dial timeout value (ex. 20),
dial # to finish
Unattended transfer
First party on hold, hookflash, dial *10, dial target number, on

hook
Attended transfer
First party on hold, hookflash, dial *11, dial target number
Block CID enable (privacy)
Block CID disable
Block CID enable for this call (privacy)
Offhook, dial *13, wait DIAL tone, dial peer phone number
Block CID disable for this call
Offhook, dial *14, wait DIAL tone, dial peer phone number
Do not disturb enable
Do not disturb disable
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SIEMENS Residential Class

Part No. 007-6620-001

Software License and Limited Warranty

SIEMENS 3610 VoIP Router

SIEMENS 3610 VoIP Router

Two voice interfaces.

SIEMENS 3610 VoIP Router

The VoIP Router includes an LED

The VoIP Router is receiving power.

The VoIP Router is loading firmware.

Power off or failure.

SIP proxy registration has failed.

Successfully registered with the SIP proxy server.

The phone is off hook.

Ring for incoming voice calls.

The phone is on hook.

WAN connection is functioning correctly.

The VoIP Router is transmitting/receiving data.

WAN connection is not established.

LAN connection is OK.

The LAN port is sending/receiving data. The blink rate is based

No LAN port connection.

SIEMENS 3610 VoIP Router

The back panel contains the following items:

Connect your telephone sets to these ports.

Fast Ethernet port (RJ-45). Connect the device on your local

Fast Ethernet port (RJ-45). Connect your cable/DSL modem to

Connect the included 12 Vdc power adapter.

SIEMENS 3610 VoIP Router

Other Default Settings

Installing the Router

Connected directly to DSL modem.

Connected to DSL modem through a

SIEMENS 3610 VoIP Router

Chapter 2 Installing the Router

Step 1: Shut Off All Equipment

Step 2: Connect Equipment Cables

SIEMENS 3610 VoIP Router

Chapter 2 Installing the Router

Connected Through a Home Router

Step 3: Turn On Equipment

SIEMENS 3610 VoIP Router

Chapter 2 Installing the Router

Step 4: Verify DSL Connections

Direct Connection to DSL Modem

Connecting to DSL Modem Through Home Router

Connecting to the Router

Data Setup to access tools to configure router data communication.

Access basic configuration tools for the router.

Configure the WAN connection on the router.

Configure the Local Area Network.

Configure Network Address Translation (NAT).

Configure firewall security.

Tie a domain name to a temporary IP address.

Configure Universal Plug and Play.

Access a set of tools for maintaining the router configuration

View information about the router and router connections.

Chapter 3 Data Setup

SIEMENS 3610 VoIP Router

Select the time zone NTP server.

Set a password for accessing the router.

Configure remote access to the router.

SIEMENS 3610 VoIP Router