1999-10 The Computer Paper - Ontario Edition

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ca
CANAD A 'S C O M P U TE R I N F O R M A T I O N
S O URCE
CREE
N EW S
FEATURES
REV I EW S
G R E A T E 'R T O R O N T O E D I TI O N
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Tech Enterpr
O CT O B E R
1999
V OL U M E
12
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ITEMS
ElQRYTNINO YOU
NEED TO GET YOUR
FANILY STARTED
SET YOUR
FANILY ON THE
NET NOWI
A powerful PC for under1300*bucks
The Family Sialter mmeswilh an Intel' Celemnuo

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Dlive AGFASnapScan1212PScanner andLegmark
with the printer, memory,monitor and

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Kardon speakers
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HermanKardonHK-195Speakefs andTeenL
This Dell EValueremmmendation wil

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Suite 99 with Money 99 Basic
t Ymr InternetAccess~
Variable CD-ROM
SoundBlasler 64V Sound Card
earning
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DESION YOLIR OWN OLL

Every DELLcomputer is made the day you order, so if you don't seethe DELL
E Value solution you want here, just go onlme or on the phoneandconligure
yourDELLtoyour spedllcations, from proceuor to RAMto monitor and more.
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PEACE OF. MlND

Every DELL
Dimension comeswith a 3 year limited wnrrantyv which indudes thegrst
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Mon-Friearn-IepmEST Sntfoam<pm EST SunIgpm-SpmEST Service avaiiaMein English nndFrench.
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paymensarebasedan salesprices depictedfor a 46Nmsr term.Cashprice of produchis asshown.Cmls quot@Iexdudeappgtsble taxesandshippingcharges.Full castaf borrowing ot an
annualrateof 1899eb.Financeexample s1299
at 1899eaperannuminterest rateequahssngs permonthfor 48Morrihs. Total payable: st86984.Fullcostofborrawing: ss6484.'%en. ismunhue ~
Price.HNPPINGANDAPPUCA8IETAgESNOTINCtUOED.UINHEDTIMEOFFEA,PMCB ANDSPKIFICA1IONSVAUDINCANADAONlyANDSUSIKf TOCHANGEWIIHOUTNOOK Solbaamdoesnut hdude doc- g
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www.dell.ca
PerfectFIat'" technology is better with...

Selecting the right PC is only half the
battle. Today, how you top it off is just as
important. Because while most PCs have
become pretty much the same, what' s
exciting is the monitor on top. Innovations
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Take the new ViewSonic GF775 17" (16.0"
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At ViewSonic, we offer the N1 best
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Computing experience.
For more information on the company
that's won over 550industry awards,
visit our website at: wwwView$oniccom
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Dmmhtr 1999
July l999
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'StanfordResources,Inc. Quarterly Monitrak ReportQ1 '99 and DisplaySearchQuarterly Supplyvs. DemandStudyCRT's Ql '99.
LCDMonitors, Q1'99. SpeaTjcationssubject to changewithout notice. Copyright 1999, ViewSonicCorporation. All rights reserved.
Corporatenamesandtrademarks statedherein arethe properly of their respectivecompanies. Intel andthe Intel Insidelogoare
registeredtrademarksof InteL
Vie wSonic
on top
www.ViewSonic.corn
FEATURES
16 Maximizing your component upgradevalue
34 Inkjet heaven
O'I
It's an ideal season to buy a color inkjet printer
20 A PC upgrade case study

24 Evergreen CPU on card speeds performance
40 Inkjet printer survey
25 The CPUupgrade domino eff

ect
50 Paper quality affects inkjet output
Why you can't just replace

a Pentium with a Pentium m
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DEPARTMENTS
From the Editor ....
......,....6
Letters.
.........1 0
What's New..
.........1 2
Computer Directoiy ...
.......1 41
Classified.
.......1 43
User Groups
.143
Calendar .
.....144
Advertising Index ...
.......1 39
NE,WS R REVIEWS
29 The G4 amves
98 Nomad raises bar for MP3 devices
Jobs unveils fastest Mac yet, OS 9 atSeybold
100 Clild drive: highmpacity storage for your laptop
30 E-future outlined, Merced unveiled
101 Modular OmniBook offers flexibility
Intel outlines vision at developer forum
54 New color, publishing products at Seybold

55 5un offers free StarOffice apps online
113 Dwce Suite Training: Grabbing Web data
57 E-book bandwagon filling up

New reading technologies, services
113 The Visual Basic Tutorials: Part 4

Statement syntax
104 Which is better: cable or ADSL?
COMING UP
November 1999
IYebcentnctty
Handheld computers
tarorks and beyond
Ad Deadline
Tues. Sept. 28
Distri
bution
Fri., Oct. 15
December 1999
Annnalgiltgidde
A cenpu5w
for Christmas
Paymllsofhvat
Ad Deadline
Tue., Oct. 26
Distribution
Fri., Nov. 19
102 A lot to like in mid-range Presario
113 Linux for Newbies Part 3: ... Install!
106 Many kids' sites collect private info
121 Quick Tips: Typographical dos and don'ts

63 From trainspotting to knowledge management
How to develop a KM strategy for your company
123 Reverso Pro translates text, Web pages
63 Knowledge-management players: a selection

68 How notto manage knowledge
127 Guides to Office 2000

You' veseenthe software suite, now read the books
71 Search engines: the light that failed

73 Managing customer relations through your PC
82 lAN Une: Windows 2000 Server
130 Basilisk II, a free Macemulator
and Terminal Services

133 Resources toaid literacy
Reading doesmore than provide goodjobs
88 Linux Inside:Ramping upUnux security

90 Linux 2.4 kernel near release
135 MP3 makesthe world go round
91 Collaboration isSmartSuite's strength

Lotus's officesuite offers power, breadth of features
108 Ghostscnpt sogood it's scary
137 Weaving your ownWeb site: Part 49

An in4epth look at CascadingStyle Sheets:Part 8
138 Top 10 cult movieWeb sites
150 I don'twanna wait...
Call (416} 588-1580

for ad information
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OCTOBER1999 THE COMPUTERPAPER GREATERTORONTO EDITION
PC gives reader cold shoulder
G8 replies:Freeze-ups are apparently a fact of
Exactly what happens when your computer
freezes up?
It happens to mine at least twice a week,
and I literally have to pull the plug on it. I
have Windows 98 and otherwise everything
is OK. Because I can't shut it down normally,
when I start it back up and it rescans, it tells
me that shutting it down this way is a no-no.
Is this a general fault of Windows 98?
Alex
www.tc .ca
devicedrivers" associated with the various

life with computers, whether they an,' running devices Integral to the system. For example,
Windows 98, Macintosh OS, or yes, even graphicscard device drivers are a notorious
Thereare,ofcourse,many otherdevices in a
computer that could be contributing to the freezeups,Itcould be your 8IOS, sound card,mouse
source of PC lockups. The graphics driver is supposedto refresh thescreen,change resolution or

supply a 3D graphic image, but the driver containsan obscurebug (orcallsa Windows system
sojhvarecomponent) that causes a fault. The
computerwait
s for a resultthat never occurs.
Result:
a lockup or dreaded 'blue screen of
death."
driver, IAM timing, or even a bug in your word

processor.
In some localities, youmay encounter additionalfreezeupsasa resultofpoweranomaiies.
To minimize lockups in any operating system,
checkfornewerdevicedrivers forallthe components in your system (especially those related to
whatever task you were performing when the
lockupoccurr
ed!). You should update your
W indowscomponentsto thoserecommended by
the Windows Update (and pay Microso jt $34.95
for the Windows9S SE Setup CD-ROM if you
Windows NT, although the latter is theoretically

less prone to freezing up.
They can happen when the program or hardware att
empts to access memory or another
resource(a requested int
errupt" or hardware
feature) that isn't available or doesn't respond in
the expected way. Unexpectedbehaviors are most
commonly the result of a bug in the so-called
want the
absolutelatestrelease) andgetan unini
YOU' VE GOT TO SEEIT IN
COL OUR.
Ba
terruptible power supply (UPS) devicewith

power-conditioning features.
I personally find two lockups a week to be
"about normal for Windows9S, although the
machine I am typing this on
which is powered
by an overclocked Celeron with a Matrox G200
graphics card and Windows9S SEis actually
remarkably stable, considering all the use I give
it. There's probably not much you can do to
improve it.
WordPerfect does too read HTML
I found your artide on the new office suites
very informative [see "Exploring the Suites,"
September 1999 issueJ, but I still have one
question. I use WordPerfect 8.0 (suite) and
have never had a problem with it being able
to read an HTML document, so it came as bit
of a surprise to read "And we were shocked to
see that WordPerfect's HTML and PDF capabilities were' publish-only unlike [Mcrosoft]
Word that can at least read and write HTML"
Does this mean that WordPerfect has
removed this capability, because it has
already been able to do this in the previous
version?
Rabia
JSrepli
es:You,ofcourse,areright.WordPerfect
does read H7ML files but not PDF
but does
write both with distinctive quirkiness (as do the
other major suites, less PDF).
I blew this one. What I meant to say about
Corel WordPerfect 2000 is that unlike its
Microsojt peer, which reads and writes HTML as
an offidal storage format (with caveats), Corel
has not yet promoted HTML to "ojficial read
status (measured by the inclusion of the jile type
in the open dialogue combo-box of supported
read file types). However, HTML has official
write status (i.e. it's in the file types supported for
Our >440 dpi lets you see them. How many can you find? Two?Three?
Thanks to an Epson printer, these amazing dancers are now appearing
right before your eyes. Sure, other printers might show you how well they
blend in. But with ours, youseehow muchthey stand out. All four of them.
PRESENT
ING THEWORLD'S fIRST1440 DPI INKJETPRINTERS
Only EPSONStylus'printers have the PerfectPicture Imaging
Systerri for: 144o x?2o dpi Micro Piezo technology for a
cleaner dot Quick-dry inks Fastprint speeds PC/Mac

compatibility Optional internal ethernet. Formoreinfo, call
I-8oo-GO-EPSON
or visit www.epson.corn.
NSONSNaCPaSaNBBNIP II
B II
B ISON Sill C I I I B. B I I B
StylusColor HO,MSRP$319,Stylus Color 740,MSR

P$439. Dealer, maysell for less.
RiSeSmayWy. EPSan and EPSON Style ae anteed
tradenah Of SeikO
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On CarP. feaRCtue and NinOReZOare SaderWkS0( EPSanAneria InC 1998EPS
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writing).
The real problem is that the format by which
Corel, Lotus, and Microsoft store HTML files
(with identical layouts) is so different that when
you try to read H7ML files from a differentsuite,
you dont get what was originally saved. So
HTML, which was to bring about ready file interchangeaNlity among the suites, still falls far
shortofitsgoal.Isuspectthemajorplayersmay
have a vested interest in incompatibility. They
have managed to preserve for a decade and
counting non-interchangeability
much to the
misery of end users.
last Syteunfair
to Japanese anhnatlon
I read your article on the subject of Japanese
animation [see "The Last Byte" August 1999,
by Jeff Evans], and as a Japanese who temporarily lives in North America, Pm concerned this type of article promotes a biased
view of our people and sodety. I would like
Continued on page$2
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OCTOBER
1999 THE COMPUTER PAPER CREATERTORONTO EDiTiON www.tc .ca
Kodaig expands dlgicam line

The DC290 is an extension of the
Kodak has added two new two-megapixel DC260/265 line and has a 2.1 megapixel
cameras to its digital lineup, the DC290 and CCD, which takes images that offer good
DC280.
detail even when printed out in tabloid
Kodak IC2eO
(llx14 in.) format. New to the line is the

option of saving files in uncompressed(TIFF)
format. The DC290 also includes aUSBinterface, which was introduced on the DC265
model. Suggested list price is $1,699.
The DC280 is the latest in the DC240
line and offers a maximum image resolution
of 1,760x1,168 pixels. The suggested list
price is $1,199.
Kodak also introduced two modelsthe
DC215 Zoom (silver) and the Millenium
2000 Special Edition= in its new compact
line. Both offer Zx optical zoom lensesand a
maximum resolution of 1,152x864 pixels.
The Zoom will cost $599 while the
Millenium 2000 has a Itst price of $749.DT
Kodak, http:
//www.kodak.ca
New HP lines
Hewlett-Packard (Canada) Ltd. announced
an entire portfoho of personal printing and
imaging products
including next-generation thermal inkjet printers
in its biggest
printing/imaging launch ever.
The new productswhich refresh (and in
most casessupercede) the lineup announced
in 1998, provide home and small-business
customers with a broad array of statecf-theart printing and imaging products at virtually all price points and acrossall segments.
The announcementcoinddes with burgeoning demand for personal printing and
imaging products. On average, HP says it
ships more than two million inkjet products
each month and now has an installed haseof
more than 90 million units.GB
Hewlett-packard, httpl/www.hp.corn
New HP PC Imaging products

Among the new imaging products HewlettPackard announced were the PhotoSmart
C500 digital camera (estimated price $1,149)
and the HP PhotoSmart P1000 printer (estimated price $599). Together the new models
allow users to print photos directly from
their digital cameras, without using a PC.
Also unveiled was the PhotoSmart C200
digital camera (estimated price $429), which
is being marketed for first-time digitalxamera buyers.
At the launch, HP added Premium Plus
Photo Papers
to its lineup. The papersare 9 mm
(.36 in.) thick
the same as silver-halide
prints
which allows users to create and pant
photographs at home with the imageguality
and feel of professionally finishedphotographs.
HP also launched a newe-imaging service
that will allow users to upload, store, manage
sL
and share photos over the Internet.~B
New HP mWtl-function devices

Hewlett-Packard added the OfficeJet T Series
Better gct your hands onthis onc.

Thc ncw Canon BJC-6000 Color Bubble Jet printer finally offers proof that higher Intelligence
can bc found onplanet Earth. it has a warp speed of up ta 8 pagespcr minute of rich,
laser-quality block printing, and 5 pages Incolour. High resolution printing at 1440 x 720 dpi combinedwith Canon's
exclusive Phutogealism systemand OropModulation Technology producesastronomically sharp, phato realistic images.
The BJC-.6000 also comesequipped with Canon'sThink TankSystem which features individual
r
inktanks and an ink sensorthatrcduccs waste and saves you mancy.
+O
so impressivethat Justabout everybodywants to get their hands on Dnc.
See What We Mean.

For Canon printer product information or for the dealer nearest you call 1-8aa-28$-1121.
NATIONAL FutureShop, CompuSmart tfgESTERN STAPLES, Computer City, Office Depot, Visions,The Brick, IKONOflice Solutions
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CanonIs aregistered trademarkaml DJC, enhhleJek ConanThink Tank System,photoReogsm, DroptgodetaeonTechnologyand 'SeeWhat We stean" aretrademarksotCanon inc,
to its line of multi-function devices. The
OfficeJet T45 and T65 models (estimated

prices $799 and $999, respectively), which
integrate color printing, scanning, copying
and fax functions into one unit, are designed
for horne office use.GB
New scanners cover the spectrum
Hewlett-Packard added new high-quality
ScanJets at both ends of its scanner lineup.
The easy-to-use HP Scarlet 3300C color
scanner (estimated price $229) was added at
the entry level, while the fast HP ScanJet
6300C6350C and 6390C Professional Series
scanners (estimated price $599, $749 and
$1349, respectively), provide excellent
hnage quality and increased productivity at
Continued onpage W
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OCTOBER
1999 THE COMPUTERPAPER GREATERTORONTO EDITION www.tc .ca
Continued from page12
optimal speed and print quality in every developer, . the I n stitute o f So f t ware
print mode. Pricing for the cartridges was not Academia Sinica's Sino-Software System
the higher end of the line. GB.
available. GB
Company, to develop the system. Compaq
State-of-the-art cartridges
and Beijing Founder Electronics have a joint
The new Hewlett-Packard No. 78 tri-color
Compaq to develop Chinese Llnux
systems integration business in Beijiny,
inkjet print cartridge, designed for use with BEIJING (NB)
Compaq China has begun
which Compaq inherited when it bought
t he HP DeskJet 970Cse and the HP the development of a simphfied Chinese edi- Digital,
PhotoSmart P1100/P1000 printers, contains tion of the increasingly popular Linux operCalled Red Flag Linux, the new distrib;
key technological advancements that deliver ating system.
ution will reportedly be the first to support
incredibly realistic photographic images,
The vendorannounced ithad teamed up simplified Chinese and GBK, a popular
brilliant, fade-resistant color images, and with Beijing Founder Electronics and Unix simplified Chinese character set. It will also
~+.'
'
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'
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will also manage onsite installation, testing,
.:8
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'
provide TrueType simplified Chinese display and printing.

Compaq China has contributed its Linux
knowledge and an AlphaServer DS20 system
to the partnership, while the Institute of
Software Academia Sinica Sino-Software
System Company is providing its experience
in Chinese Linux development. Beijing
Founder, which is one of the country' s
largest technology groups, promises applications and services knowledge.
Beijing Founder and the Institute will provide a free technical support hotline and service center for Red Flag Linux customers. They
and maintenance, and open a software developer certification center offering technical
support to Red Hag Linux developers.
*I
.*.-
Keeping bookmarks private

TOKYO (NB)
Webroot Software has taken
the wraps off version 3.0 of its Internet privacy software, Private Bookmarks. The software allows Netscape Navigator and Internet
Explorer users to securely store bookmarks
and protect them by password. The software
is primarily aimed at users who share a computer with others, such as children, co-workers or roommates. The software costs
US$29.95.
Webroot, http://www.webroot corn
!'
a y I
~ LOST KjTTEN
Nokla phones speak Asian languages
B lack and ~ l e e .
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pleaie call %54-3078.: '""''~
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Nokia has announced that
its 3210 mobile phone is capable of handling
*
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at least 34 different languages including

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Asian languages, such as Filipino, simplified

and traditional Chinese, Bahasa Indonesia,
Bahasa Malaysia, Vietnamese, and Thai.
The Nokia 3210 translates each of its
menus into these languages. The dual band

phone works on 900 MHz and 1800 MHz frequencies. It allows users to send not only text
messages but also graphics attached to the
text messages.
The phones are available in a variety of
colors and a
ptterns.
Nokia, http://www.nokia.corn
Sony's emulator injunction denied

TOKYO (NB)
Sony Corp. has been denied a
preliminary injunction it sought to prevent a
Continued on pageSI
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OCTOBER999
I THE COMPUTERPAPER GREATERTORONTO EDITION www.tc .ca
SOL V I N O T H E UPCIRADE PUZZLE
aximizin
c orn onentu
Sy Ross INad?onalcl
uppose you don't want to do anything
as dramatic as a CPU or motherboard
upgrade, but still want to enhance performance by upgrading various components
in your aging system. This is a complex issue
because the performance increase you ean
expect from changing a single component
depends on its interaction with many other
components in the system. There are, however a few spedfic upgrades that usually give
a noticeable boost to your system's performance
RAIIN
Right back since the dayswhen engineers flgured out how PCs could address more than
640 KB of memory, it has been recognized
that adding RAM wiII give you the most bang
for your performanee<nhancement buck.
RAM is relatively inexpensive and adding
more can immediately make a difference in
how fast your computer operates in just
-about all applications.
The caveat is that operating systemsseem
to have "sweet spots,'" asfar as installed RAM
goes, below which performance suffers and
above which performance doesn't dramaticaliy improve. For systemsrunning Windows
95/98, the sweet spot seems to be 64 MB. If
your system has 16 MB of RAM, you' ll enjoy
noticeable performance boosts if you top up
to 32 MB or64 MB. You may even notice
improvements at 128 MB of RAM, but the
perceptible improvements begin to fall off
beyond that.
Anther problem with RAM is that it
would be nothing stopping you from moving up within the same generation of Intel
CPU. You could quite quiddy nd happily
replace your 350 MHz Pentium II chip with a
450 MHz Pentium II chip, for example.
However, with the cost of the latter hovering
around $350, it might not seem cost effective. Fortunately, some Pentium II motherboards will support the insertion of a
Pentium III chip. But here again a number of
factors come into play, First of all, you have
to ensure'that your current motherboard will
support the Pentium III. Most will, but they
also require a BIOS upgrade to become
Pentium III capable.
Then there's the cost, An informal sean of
retail stores advertising in TCPsSeptember
meant that 4 MB of RAM had to constitute issue put the mst of a 600 MHz Pentium III
four 1 MB chips, or if you wanted 16 MB of chip at around $1,050. In the same issue,
RAM, you needed to plug in four 4 MB soine stores were advertising complete syschips
two 8 MB chips would not work.
tems (sans monitor) using 400 MHz
Pentium II and even 450
More recently, you needed to fill the RAM
MHz Pentium
slots in pairs. Today's motherboards support
single memory cards.
Some older (say, pre-1995) motherboards have very persnickety RAM
requirements. They might support
SIMMs and DIMMs but only in
very specific slots or combinations of slots or in very spedfic numerical combinations
(for example, four 2 MB
SIMMs might be okay
but not four 2 MB
DIMMs).
Owners of newer
computers who want
to boost their RAM
Thus, when you go shopping for RAM,

you may be confronted with a descriptio
such as "16MB 60 nsEDO 72-pin" or "64 MB
PC100 SDRAM DIMM." As you might expect,
the existence of these variations means you
have to be aware of the type of RAM your
motherboard wIII support. So, what could
Intergeiaeratlonal CPU upllrades

When Intel introduced the Pentium II
processor, it created a great divide in PC
motherboard design. Simply put, the
Pentium II used a different method of plugging into the motherboard, so that if you
had a Pentium-based PC and wanted to
upgrade to a Pentium 11,you could no longer
just pull the slower chip out and pop a hster
one in.
If you want to span the generations, you
have to either replace the motherboard along
with the CPU, or use analternative processor
made by AMD or Cyrix. However, there
If you were fortunate enough to get a

high quality video card to start with, it is
likely that you can simply increase the
amount of video RAM installed on the card
to better deal with all this new visual infor-
mation. The oldest video cardssat in the ISA

(or a VESA) slot and had, maybe, .5 or 1 MB
of video RAM.
If your computer has PCI slots, there's a
good chance your video card is a PCI type; If
it is a factory-installed unit, it probably came
with 2 MB or, perhaps, 4 MB of video RAM,
which could be increased to 8 MB. Maxing

out the RAM capacity of your video card will
enhanceperfonnance. And even ifthe RAM
in your current video card ean't be increased,
it is possible to purchasevery good PCI video
cards with 8MB of RAM installed for under
$100. It's a very good place to put your
money.
You may be tempted by the performance
claims offered by AGP-basedvideo cards, but
remember that an AGP video card needs an
AGP slot. Unless you have a recent motherboard with an AGP slot, or are willing
to upgrade your motherboard, stick with a
good PCI video card.
Hard drtva
Installing a larger hard
drive is one of the more
common upgrades for
older computers as
,space hungry applications and downloads
from the Internet tend
to fiII up our once astronomical 2 GB and 4 GB
drives. There is an added
advantage too in that
larger, newer hard drives

are actually faster at writing and retrieving information than their older,
smaller cousins.
exam
ple,
smaller numbers indicating faster RAM.
Size: The final designation is the familiar

8 MB, 16 MB, etc., referring to the capacity of the module.
7ype: PC100 RAM, for example, is a new
type of RAM designed for newer 100 MHz
motherboards.
ra evaue
have been a simple upgrade bemmes somewhat complicated. Most computers come
with a motherboard manual, which should
detail what kind of RAM you can use.
A tip: if you can't find the motherboard
manual and your retailer can't cross-reference by computer model or motherboard
make, you can always puHone of your existing RAM chips and take it to your retailer,
who if knowledgeable
should have no
probably finding complementary RAM.
One of the mmplications that older
motherboard owners will encounter is the
dictates of how the motherboard "'sees"and
addressesRAM. At one time, motherboards
required at least four of their (usually) eight
RAM slots be fiBed at any one time, This
complement are less

likely to have to perform such acrobatics.
Many can simply puII a
pair of old 8MB DIMMs
out of their machine
and insert a single 64
Packaging design: SIMM (single in-line MB DIMM, for
memory module, 72-pin) or DIMM {dual Some models of motherin-line memory module, 168-pin) typi- board even accommocally describe the physical packaging and date a combination of
technologies so there is a
the type of connector used.
Performance characteristics: EDO slim chance your old
(extended data out) and SDRAM (syn- RAM can be used in cona
chronous dynamic RAM) refer to junction with the new
RAM, or ean even become alegaread/write performance characteristies,
Speed: A designation of 70 nanosemnd cy component in a motherboard upgrade
(ns) or 60 ns refers to the speed, with and combined with newer RAM later.
comes in a variety of types. Although computer ads might make it sound simple to purchase and install RAM, you must have the
right type in the right configuration to work
properly with your motherboard.
The most common RAM nomendature
you' ll encounter describe the following:
our
But the drive controller
built into older motherboards was designed to meet

standard IDE specifications,
which have a maximum data
transfer rate of 2.5 Mbps. Newer
motherboards use adesign standard
called ATA (or Enhanced IDE) that is
Continued on page 1$
III processors for around

the same price.
Video card
As computing marches inevitably
toward greater and better visualization as an interface {having gone
from binary text, through icons,
through animation, to 3D visualizafion
in a single decade), the video card is an
extrenely logical component to upgrade
as new games,multimedia applications
and even the Internet continually look
for more power in that department,
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Maxlrnlzln9 uplrasle value

Continued from page 16
VSB
Universal serial bus (USB) is an improved
method of connecting external devices to
more complex. It can operate in four modes:
your computer. As more peripherals now
Mode I (2.5 Mbps), Mode II (5 Mbps), Mode

III (13.3 Mbps), and Mode IV (16,6 Mbps).
This means you can take an old. IDE hard
drive and put it into a newer system because
come with USB support, you may want to
the ATA controller is backward compatible

to Mode I. You can' t, on the other hand,
connect a new ATA hard drive to the old
standard IDE controller because the drive
will be looking for Mode II-plus abilities that
do not exist, You therefore have to ensure
t hat your m o t herboard's controller i s
designed to the ATA standard before pur-
add this capability to your computer. One

simple way is to buy a PCI expansion card
that contains USB connectors.
Bottom line
Overall, the decision to upgrade at the levels
described above relies heavily on the answers

to a few key questions:
What do you want to use your computer for? This is where you look
ahead. Perhaps you' re only doing

word processing and sending email
now, but thinking maybe you'd like to
start using a C D-R drive, do some
chasing a new hard drive.

The newest hard-drive technology is
called Ultra ATA and runs at 66 Mbps. ATA
controllers will not support those speeds so it
would be a waste to purchase an Ultra,ATA
hard drive for its performance specs then
desktop publishing, or watch DVD

movies. This is when ail of the factors
and variables we' ve looked at really

have to be studied. Depending on
hook it up to a regular ATA controller. The

drive will operate, but will not meet the optimal specifications.
what you' re starting with, an invest-
ment in RAM, a video card, and a

faster modem might fulfill your anticipated needs. If you' re too far behind
in technology, however, a whole new
Other storage
Any backup or storage device in use today

will be compatible with any upgrades you
system might be i n o rder simply
make to your computer as long as it is supbecause of the costs and installation
headaches involved in purchasing
ported by the operating system.
The only genuine "upgrade" in this catemulti
pleindividual components.
gory is going from a regular floppy drive to What is your major complaint about
an LS-120 drive (also called a SuperDrive),
your current system? This simplifies
things somewhat because you can always
This drive looks like a regular floppy drive
singularly address any reasonable combut uses 3.5-inch disks that can hold up to
120 MB of data. Fortunately, LS-120 drives
plaint, If you find your most often used
are backward compatible and will still read
applications are simply too slow, more
RAM will help. If you find your Internet
and write to both HD 1.44 MB and DSDD

720 KB 3.5-inch diskettes.
access is too slow and you have a

14.4Kbps or 28.SKbps modem, a new
Moslem
modem will perk things up nicely. On
Just about all Internauts express discontent
the other hand, if you find CD-ROMs
with the speed of their modem but, unfortu,nately, the restrictions i

by tele'phone-line technology mean that the cur-
and animated games are jumpy or jam
rent v.90 standard (with top data transfer
throws us back to the considerations

cited above.
m
posed
rates of 56Kbps) is as fast as it's likely to get,

Unless you hook up to an entirely different Internet access technology such as
cable, or ADSL
few upgrades are going to
make an appreciable difference in performance here. There will be feature differences
between modem models telephony abili-
ties, for example

but even the upgrading of
the CPU, motherboard and RAM will have
only limited effects on how quickly you can

access and download information.
up the system, you' re looking at a more
serious and costly upgrade, which
How much money are you willing to

spend for how much of a performance increase? This is the trickiest
question of all. Any computer component can be upgraded, but the degree to
which an upgrade is noticeable depends

not only on your starting and finishing
points, but also on what components
you are willing to upgrade in tandem
with others.
One related upgrade that could show an

The simple answer is that there is no simappreciable improvement for Web surfing
would be installation of a newer, faster video ple answer, U
card. While data transfer rates would not be
affected, it could noticeably eut the time

required to draw and manipulate Web
images.
Thanks to Reza Dorafshani, senior engineer for IIIEC
in Canada,for providing sameof the mnretechnical

background information for this article.
Lease toewn programs available,
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S OLVIN C
T H E U P CsRADE P U Z Z L E

u r a e case stu
By Rod Lamlrand
Cs vary so widely in age and spedfic components used in their construction that it is
difficult to balance useful general informa-
tion with details specific to a particular platform.
computer that contains a 200 MHz Pentium
Here we present a specific upgrade experience.
MMX processor and an ASUS PSSTVP4

motherboard. The system had 32 MB of RAM
The machine
My upgrade candidate was a two-year-old
and a 2 MB ATI video card.
The need for more speed
How EasyDoesSurf TheNet

Make It To
GetOnTheInternet' ?
How areyouboiling water?
The 200 MHz processor was fine until I

brought the 450 MHz Pentium III home.
Then the slower processor really began to
drag. Using the BAPCo benchmark software,

SYSmark 98, I ran the five-hour, comprehensive, overall system performance tests on the
200 MHz system and achieved a score of 64.

SYSmark tests use a reference platform,
which, in the case of SYSmark 98, is a 233
MHz Pentium II with 64 MB SDRAM and a 4
MB Matrox Millennium video card. That system's performance on the test are assigned a
score of 100. Thus, my 200 MHz Pentium
system was performing at 64 percent of the
reference system.
To give you an idea of the performance of
other systems in comparison to 'my old

Pentium, I tested a Compaq Presario 1670
notebook powered by a 350 MHz AMD K6-2
processor and achieved a score of 109. My
450 MHz Pentium III with 128 MB RAM
scored 187
roughly triple the performance
of my old machine.
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Step one: upgrading the processor

The first thing I did was try to simply insert
a faster processor,. No go. Intel does not make
an overdrive processor for the 200 MHz
Pentium MMX. I checked my motherboard
manual, which said it did not support any-
thing faster than a 200 MHz processor. That

left two options: upgrade the motherboard as
well, or look for a processor upgrade adapter.

The first option, replacing the motherboard, means also replacing the RAM, and
possibly the PCI video card, too. It could also
mean getting rid of some of the ISA cards for
their PCI equivalents. The whole thing
would be a big job and expensive. No point

then, as buying a new computer would be
DMLK
simpler and possibly cheaper,

The second option was to find a processor upgrade adapter. After a short search I
found ARP Technology of Santa Clara, Calif.
(http J/www.aptekus.corn). It has a US$60

adapter for my m otherboard that would
allow me to plug a 333 MHz AMD K6-2
processor into it. You can shop around for

the best price for the processor or, for $164
plus a couple of dollars for shipping, the

company will send you the chip inserted
into the adapter. This is the option I chose.
When it arrived I pulled the old fan and
processor off the motherboard and installed

the new processor with its built-in fan.
On bootup, there was an ominous, loud
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beep, and then the BIOS said I had a 486DX-
S running at 75 MHz. Otherwise everything

was fine. I talked with ARP Technology's representative who told me the incorrect BIOS
reading would have no effect on the speed or

effectiveness of the processor but that I could
fiix it with a BIOS upgrade if I wanted.
I had been avoiding a BIOS upgrade for

N e T
4gs
Caledon Orangeville 905 584 1845
Georgetown/Milton/Acton 905 873 2602
years, but decided it was time to take the
plunge. It wasn't easy to get the right BIOS

image file from my motherboard manufacturer, or to follow the instructions to actual-
Continued on page29
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THE COMPUTER PAPER GREATER

TORONTO EDITION
A pC upgrade case study

Contr'nued frvm page 20
ly do it, but a few hours later I had accomplished this and the computer stopped beeping and properly recognized the new processor. I ran the SYSmark 98 benchmark and
achieved a score of 8~ 31 percent increase
from its previous score of 64!
Step tvnro: RAM
The ASUS PSSTVP4 can use 72-pin RAM or
S OlVING TH E U PGRADE PU 2 t L E
www.tc .ca OCTOBER 1999
in the '70s and the new, sleek, 1200cc mod-
run a number of games with the new card, in
els my wife won't let me buy.
particular the ones that come on the Matrox

CD, and there is no comparison with the old
video performance.
It turns out that the reason for the small

increase is that I had run all my tests with the
screen resolution at 600x800 and 256 colors.
The benchmark program suggested a more

realistic 1,024x768 at 65,000 colors. The
video was set to such a low resolution that it
wasn't faxing the card. To change the resolution I would have to run all the tests again, I
didn't have two or three days to do it. I did
mark, according to Matrox. The 8 MB G200

SD will cost approximately $179.
Addlnng lt up
So, for the total cost of $423 plus tax (RAM,
Undoubtedly the G200 would improve
$80; video card, $179; processor upgrade,

$164) I had upgraded my 200 MHz Pentium
MMX system with 32 MB and a 2 MB video
card to an 333 MHz AMD K6-2 system with
64 MB with an 8 MB video card. Pretty good.
Continued on page32
overall system performance to a much

greater degree than it did in my tests, in any
situation where graphic performance was
more demanding. Heck, the card can display
1,600x1,200 if you want and scored top
marks in the WinBench 98 Business bench-
168-pin RAM but not both at the same time.

I wanted to go from 32 MB to 64 MB. An
additional 32 MB of EDO RAM was going to
cost $80. If I went to the faster SDRAM, I
would have to abandon the EDO. But, since
64 MB of SDRAM was only $90, I bought it,
Besides being cheaper, it would also be more

compatible with newer computers if I wanted to reuse it in the future.
This, however, is where I hit a snag that
lasted a couple of days and made the whole
upgrade process a real bore. After installing
the new RAM the computer only showed 16
M B both o n
Writing
T h e f l a es
Nom...
t h e b o o t s creen and i n
Windows. Perhaps it was a BIOS problem

again and the system was really using all 64
MB. I tried to use the excellent MicroSCOPE
2000 diagnostic program, which had always

worked in the past, but it wouldn't even
boot. I ran the SYSmark 98 tests a couple of

times, but it failed about three hours in on
each attempt, saying there was insufficient
RAM. I even tried installing two other BIOS
image file upgrades. No dice,

The manual said the motherboard would
only use 8, 16, or 32 MB memory cards. Was
that because there were no 64 MB DIMMs
when the manual was printed, or was it due
:a
to the design limitations of the board itself?

After driving an hour into town and an
hour back for the second time in two days I

returned with two 32 MB SDRAM chips and
installed them. No go. With one chip in, the
system saw only 8 MB. With both in it saw
only 16 MB. Either way no BIOS settings or
other tricks could get them to work. When
the store reopened after the weekend, I drove

into town again, this time with the machine,
the motherboard manual, and my original

32 MB of EDO RAM, and pulled a few strings
to get the top service guy to help me.

To make a long experience into a short
story, we decided that there was no reason
the SDRAM shouldn't work (the company
assured me that it has installed PC100 RAM
in hundreds of machines built for 66 MHz
RAM without any problems), and the best
thing to do was buy extra EDO, which I did.
The results were disappointing. The resulting
SYSmark 98 benchmark score was 86 an
increase of less than four percent.
Step three: video card

The Matrox Millennium G200 SD has been
on my mind recently because it continues to
CD
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win awards and comes in a PCI version. My

motherboard doesn'f have an AGP slot. I
contacted Matrox and it sent over the 8 MB
card with an additional 8 MB snap-in module if needed. I replaced the ATI card with the
G200, using only 8 MB, and ran the tests

again.
What? Only a two point increase, once
again less than four percent faster. Why so
little? The G200 is an amazing card. The difference between it and the two-year~id,
2 MB card it replaced is like the difference
between the 250cc motorcycle I used to ride
Q B El p Q B
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Phone(416158-1311 Fmc(416)5341?32
Visit aar website at: www.yamahaca
SOLVINC TH E V P C RAOE PUZZLE
OCTOBER1999 THE COMPUTERPAPER GREATERTORONTO EQITION www.tc ca
rocessor on car s' ee s er ormance

Iy Rod Lamlrand
Technologies in. Oregon, The company's

AcceleraPCI is a processor and RAM combi'le looking for ways to upgrade nation that live on a PCI card. You simply
my Pentium computer, I discov- stick the card into a free PCI slot and it transered a new product fu5m Evergreen forrns your computer into a 433 MHz
Celeron with 64 MB of RAM. I had the prodAcceierapCl

uct installed and working in 20 minutes.
Now this is exciting. If you have a 75
MHz or faster Pentium-basedcomputerwith
a standard PCI card slot, you are very Bkely a
Thinlang out loud.
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Passion for printing ideas.
candidate for this amazing upgrade. First

some numbers. Before the upgrade my 2{}0
MHz Pentium MMX-based system scored 64
on the BAPCo SYSmark 98 test and 12.3 on
the Ziff-Davis CPUmark test. After the simple
installation, the machine scored 155 on the
SYSmark 98 test and 31.3 on the CPUmark.
As a basis for comparison, my 450 MHz
Pentium III system with 128 MB of RAM
achieved only slightly higher scores of 187
and 341, respectively.
An easy upgrade
First, I went to the company Web page and
downloaded a mall zipped flle that created a
special boot disk The program on the disk
runs a diagnostic routine outside of Windows
to testyour system. Evergreen says about 10
percent of 75 MHz or faster Pentlum processors will not be able to use the new product
although some could if the video card is also
upgraded. If your machine gets the OK, fork
over the $600 and you can proceed.
Once I installed the card, I had to boot to
an induded floppy disk, which tested my
system again, then rebooted and flashed my
BIOS. The system rebooted a last time, after
which I had a very fast computer. I didn' t
have to change a thing. Windows did ask for
the Windows disk, but other than that there
was nothing else to do.

The only unusual side effect of the
process is that the system now boots to its
normal startup screen and shows the original
processor, then runs the usual memory test
(you can't remove your old processor or RAM
after the upgrade because it is needed to start
the computer), then an additional message
comes up showlIng the Evergreen BIOS,
processor speed and memory test.
I must admit this is a very cool technology and easy to install. Considering
that it really does give a substantial boost
to your whole system without having to
upgrade anything else, I believe the cost is
worth the benefit. Evergreen speculates
that two factors may even bring the price
down by the time you read this: the price
of the Celeron is bound to fall, and
economies of scale could bring Evergreen's
production costs down. Either way it
sound like there is a promising future for
this new technique.O
SOLVING THE UI'GRAOE I UtZLE
OCTOBER 1999

r a e o m i n o e e Ct
Why you can't just replace your Pentium with a Pentium III
Sy Ross MacOossalsl
s complex as
t hings were in t h e
old PC days of 386 and
486 SX, DX, DXZ, and DX4 central processing units (CPUs) the
question of upgrading was not a case

of whether but of how. Today, "whether"
may be the key questiori you face. That' s
lowed (the Pentium Ii, Celeron, and Pentium (I/O), drive controllers (hard drive, floppy, "just popping in a new CPU." The motherare all
board change may compel you toward the
III), a change was made in th way they con- etc.), video card, and SCSI card
attached to the motherboard.
purchase of additional new components for a
nect to the motherboard. The Socket 7
When Intel introduced the Slot 1 design, couple of reasons: because your old ones may
design used to plug the Pentium chip into
the motherboard was replaced by something it raved about the technological advances it not work with the new motherboard, or
called Slot 1 when the Pentium II was intro- offered. However, many analysts were skepti- because they may defeat or mitigate the
duced (a Slot 2 variation is now also cal of the move, viewing it as a manoeuvre anticipated performance enhancement by
available for Xeon-class processors, motivated more by Intel's desire to shut CPU bottlenecking the flow of data.
as weR as a Socket 370 design for competitors AMD and Cyrix out of future
Yeur existing RAM is a case in point. A
some Celeron processors). This computer sales.
great deal of development has taken place in
makes it impossible to simIntel could not lay claim to ownership of the speed and design of RAM chips and you
ply pull a Pentium chip the Socket 7 design, so CPU competitors were may find t hat y our o r iginal SIMMs or
out of a system and slip able to simply reverse-engineer equivalent DIMMs do not work with your new mothera Pentium II, Celeron functionality while using the existing Socket board, or can"t take advantage of the faster
er Pentium III in
7 architecture. Since Intel awned the Slot 1, bus speeds supported by the new motherits place.
even if the competing CPU makers devel- board. Though the price of RAM has fallen
In order to oped chips comparable to the Pentium II precipitously ever the past decade, it isn' t
P
upgrade from (and they have), they wouldn't have access free quite yet, so RAM will introduce an addia Pentium to Slot I, and by extensionother advanced tional cost to t hat chip-and-motherboard
features built into Slot 1 motherboards. The upgrade you' ve been contemplating.
alternatives were either to come up with a
Another example is your existing videe
connection scheme of their own, or to motor card. Upgrading from a Pentiurn to a
along with the existing Socket 7 design.
The latter has happened, and the main
because there has been such a dramatic
result is that today, at least for consumer-oriented motherboards, you will find two main
types: Slot 1 types for Intel processors, and
decrease in the cost of new, complete computer systems that it may in fact be cheaper,
and more hassle free, to buy a new PC than
to upgrade your old one.
So, the task for those with Pentium and
older computers becomes a rather complex

weighing of the cost of upgrading versus simply buying a new computer.
The great CPU cmvlsle
At the heart of every system lies the CPU.
Most people immediately turn to the CPU
when upgrading comes to mind because it is
the hub. Though all components influence
the performance of your PC, they must aB
talk to the CPU at some point in the computing process.
However, between the first Pentium chip
and the generations of Intel CPUs that fel-
'
Pentium II or III will maximize the potential
performance for graphics and multimediarelated applications (games, DVD, desktop

publishing, etc.). However, this potential will
be hampered by the old 2 MB or 4 MB PCI

"Supe~ 7" boards used in systems powered by video card carried over from your original
non-Intel CPUs such as the AMD K6-2.
This means that if you want to upgrade

your pre-Pentium II CPU to something more
to a Pentium II or m
current, you' ll surely have to buy a new mothgeneration chip, then,
erboard as weII if yeu want to stay with Intel.
you must also upgrade the
And, eve if you decided to upgrade to a
motherboard to one with the correct type of more advanced processor that uses the
socket and architectural support for that Socket 7 connector, there would still be comchip.
pelling reasons to upgrade the motherboard,
For example, Super 7 motherboards will have
Motherboard dlvergessce
an accelerated graphics port (AGP) and supThe motherboard is that main circuit board
inside your computer to which all other
components connect. The CPU sits on it, but

all the other parts of your computer the
RAM, modem, sound card, Input/output
p ort PC100 RAM, both o f
w h ich wi ll
enhance system performance.
system. You will likely see some improvement over the original configuration after
your upgrade but not nearly in proportion to

the money laid out. You would therefore
want to buy a new AGP video card that new
resource-hungry applications demand, again
adding to the overall cost of the upgrade.
Another component you may need to
change is the case and power supply. Many
recent Pentium Il motherboards have a new
physical design, called ATX, which will not

fit in cases designed for older AT-style moth-
erboards. Moreever, the power supply connector is different on Pentium II mother-
Legacy versus new components
boards, so even if the board fits into your
And this leads to anether domino effect of
a
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THE COMPUTER PAPER GREATERTORONTO EDITION
www.tc,ca
NElN%
O CTOBER 1999
arrives
Jobs unveils fastest Mac yet, OS 9 at Seybold
Sawtooth. These models are all compatible ately starting at US$1,599 (US$1,499 without
By Oraeme Bennett
a modem). It's estimated that the 450 MHz

le chiefexecutive Steve Jobs began Apple recently unveiled for its iBook portable and 500 MHz models will have prices ranghis keynote address to the Seybold (Apple Canada says volume shipments of the ing from US$2,499 and US$3,499, respectively. They will be available later this fall,
p ublishing conference i n
S a n iBook can be expected here in October).
In addition to the three configurations of
The highest-priced G4 model also breaks
Francisco in August with what is now a
with the AirPort wireless networking option
A pp
G4 desktop models, Apple announced that

additional build-towrder variations will be
available through its online store.
familiar refrain: he noted the company's seventh consecutive profitable quarter, reviewed
the previously released iMac, 63 PowerBook

and iBook (the latter already dassifiably a hit with 140,000 pre-ship-
new OS is the result of Apple's effort to create

an Internet "'co-pilot,' with an improved, e-
comme~ce savvy version of the Sherlock

search engine first released in MacOS 8.5.
Dubbed Sherlock 2, the new release features not only the ability to search a myriad
of search engines (with the ability to add
your own plug-ins to search new collecflons

of data), but also the ability to search for
prices and in-stock status details

sort of an
Mac OS 9
Jobs announced that Mac OS 9 will be avail-
ment orders), touted the ever-
decreasing backlog of warehoused Apple inventory(now
'4
4'A
down to a super-efficient 0.6

days worth), and reiterated
Internet shopping assistant. With vice president of worldwide sales, Phil Schiller, Jobs
able in October for US$99. He used Mac OS demonstrated Sherlock 2 by looking up

9's "voiceprint login" feature to gain access Apollo 11 memorabilia for sale at auction
to the demo machine and unlock a "keychain" of all other passwords. He said the
sites and retail stores around the world,
Continued on page3l
Apple"s commitment to
streaming media by showing off the company's latest efforts in digital video
www.samsungcanada.corn
and audio, courtesy of

Q uickTime 4. 0 a n d
QuickTime TV.
Jobs d e monstrated
>c
QuickTime 4.0 by showing off a dip from Star

Wars: Phantom Menace
(again!), which he says has now been downloaded 28 million times, for an aggregate new ground by being the first Mac ever to
total of more than 450 terabytes of down-
loaded data. He also showed a pair of touchyfeely iBook ads, a UFO-themed AirPort advert
include a DVD-RAM drive a writable optical

drive with up to 5.2 GB of storage capacity
per disc and the ability to play DVD movies.
AII of the 64s feature a 100 MHz bus,

and a clip from Disney's forthcoming Toy
Story 2, produced, as many audience
mem- ATI's Rage 128 graphics chip, 16 MB of
bers clearly seemed to know, by Pixar, Jobs' graphics memory, I MB of Level-1 backside
cache, USB and FireWire ports. The 450 MHz
other company.
and 500 MHz models, however, are the real
He also noted the other successesin what
has possibly been Apple's best year ever: dream machines. In addition to the DVD
4,380 new or updated applications for storage and AirPort wireless networking
Macintosh, bringing the total to more than
LeadingEdge
. Technol
ogy!
stirjtas scil
,perform
ance!
"'I-
options noted above, they have optional Zip
15,000; and reports that more than 90 per- drives, double the memory bandwidth, more
cent of iMac users in North America are con- RAM expansion (up to 1.5 GB), UDMA/66
support, and support for the new Apple
nected to the Internet.
Cinema Display
a gorgeous 22-inch digital
LCD Ietterbox-format (1,600x1,024 pixels)
64 vs. Perstium III
But the real fireworks happened in the sec- flat-panel screen.
As with last years' G3s, the new G4 deskond half of Jobs' two-hour presentation,
when he unveiled Apple's latest efforts: the tops are designed to be expandable.
most powerful Power Macintosh yet, thanks Although they lack serial ports, ADB, SCSI
to the joint development efforts of Apple, and a floppy drive, the easywpen side panel
IBM and Motorola. The processor, technical- reveals several improvements "under the
ly known as the PowerPC MPC7400, was
hood" that high-performance enthusiasts
characterized by Jobs as a supercomputer on will covet:

a chip. He backed up this claim with a demo
of the 6 4 o u t performing Intel's fastest
Pentium IH chip using Intel's own tests by
up to 294 percent.
The G4 in keeping with Apple's other
Ra ge 128 16 MB video (in a 2x AGP

implementation on the Sawtooth mod-
els);
three 66 MHz PCI slots (the company has
stated no plans to produce a version with
more slots or multiple CPUs);

releases of late, is also an extremely handsome computer. Apple has reworked the case up to 100 GB of internal storage;
design of last year's blue-and-white 63s in a a DVD-RAM drive (mid-range units come
with DVD-ROM and the cheapest models
striking silver and graphite grey with clear
with a CD-ROM drive) and MPEG-2
handles. The result is a computer that is far
more elegant
and more conservative lookdecoding for DVD playback support.
ing than the mildly garish 63.
Also interesting, but not mentioned in
Jobs detailed the features of three confligurations, including an immediately availaBle the demo, is that the power button puts the
loweredmodel based on whatamountsto machine into a low-power sleep mode, with
a 64 daughtercard in the G3"s Yosemite a rapid-resume feature much like the inook,
motherboard design, and a pair of high-end which has a motherboard similar to the
screamers incorporating an all-new high-per- Sawtooth Macs.

formance m o therboard c o de-named The 400 MHz 64s are available immedi-
Challenge the Limits.
0 l999 SamsungE1enronics Carwb Inc.

Slch45lkf BfldDplkF4t Oft ItglSt8%d ~
of
Sansung fhxtnmicsCo., Ud.
~6
Jt tJKW S
OCTOBER 1999 THE COMPUTER PAPER GREATERTORONTO EDITION
ture out inc ,
www.tc .ca
er c e U n vei e
Computing visions shared at Intel Developer Forum

By Jeff Evans
n his keynote speech to participants at the B arrett outlined the company's vision for the
Fall 1999 Intel Developers Forum (IDF) in f u t ure of computing, in which e"every home is
e
early September, Intel chief executive Craig an e-home, every business is an e-business."
Barrett predicted the Internet would
grow rapidly over the next six years, from

about 200 million users today to a billion in
the year 2005. Helping to enable that growth
would be a 2 5 -fold i n crease in g lobal
Internet server capacity. Subsidizing that
growth will be the businesses hoping to get a
+ Ip~ M 4 ',,;u l
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are already a few companies (including Intel)

doing billions of dollars a year in lnternetbased business-to-business transactions.
Dozens of companies had a hand in planning the forum's presentations, exhibitions

and seminars, Barret said, noting that IDF
could now as easily stand for "Industry
Soccrclffcaolocmi
Developer Forum." Participants included

ATI, Matrox, Lucent, Hewlett-Packard and
ViewSonic. Barrett also showed the first book
ttehouc 7SOtauCosaTV, evideo, RCA,eodAudio

ocutpuc A+ho Output
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4 Full-screen Underscan/Overscan
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control access to all functions
While business-to-consumer e-commerce

gets the most of the press coverage, Barrett
said, the big part of the story is business-tobusiness e-commerce. He noted that there
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The highlight of the keynote was the first

public demonstration of computers using the
IA-64 hMercedo chip to run sofhvare recom-
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Internet will have to grow faster than the

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server farms, traffic directors, services and

applications have to be put in place.
Barrett was pleased to announce a truce
in the input/output (I/O) wars: promoters of
two competing standards, NGIO and FIO,
have agreed to merge into one format. He
emphasized that for the potential of the

Internet to be realized, cooperation to create
truly open standards was essential.
Bluetooth
In a special inedia preview the day before the
IDF opened, technology reporters were treated to a l ive demonstration of Intel's
Bluetooth wireless technology.
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on the Internet, according to Barret, who

predicted that in the future, 20 to 80 percent
of new PCs will be connected. To support
t his growth t h e i n f rastructure for t h e
capacity to support five times as many users

by 2005, he said. All the building blocks of
Pfcr
4h Vtdsc recording and editing

S Video tape post-processing 8 production
4h Nonlinear Video Editing
4 Video image capture and prccessinQ
And more: OPU Fairs for Pentlum ll/III,

Socket 7/S70, Single/Dual/Triplo Fans- FOr eelerOn
INEAR IIOTION JPEG YIDEO EDITING
B ridging P C / Ma c & V i d e o
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included demonstrations of real-time 3D rendering and Linux Apache server software,

Barrett said there is stiB a long way to go
in making PCs easy for real people to use,
saying that Intel and the PC community
have to make computers that adapt to
humans instead of expecting humans to
adapt to computers.
The reason people buy PCs today is to get
~~ ~
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piled for the new processor. Merced's debut
Otrume
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Sce th Speak
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your PC
Simon Ellis, the marketing manager of

Intel's mobile/handheld products group, and
Frank Spindler, vice-president of Intel's
Architecture Business Group outlined the
development of a wireless technology standard intended to make network connectivity
THE COMPUTER
PAPER GREATERTORONTO EDITION www.tc .ca
automatic and secure for users of all kinds of

PCs and digital communications devices.
Basically, Bluetooth is a technology standard aimed at allowing any compatible electronic device to emit very low energy radio
signals to connect with other devices and
transmit data at high speed, over a secure
connection. In the demonstration, a notebook PC and a Nokia phone were tumed on
in the same room and were able to "flnd"
each other, and, at the users' command, connect and transfer data.
Over 1,000 companies are developing
Bluetooth products and solutions, and Intel
appears confident that the technology will
grow dramatically over the next few years.
NKw$ NIQ
OCTOBER 1999
of computers can now be made with digital

graphics output tailored for a114!gita! flatpanel screens. Rat-panel monitors can be
manufactured more cheaply without the
extra electronic components required to convert video signals from analogue to digital.
The DVI initiative gets extra impetus
from the recent unveiling of the Microsoft
Reader software. The Reader's ClearType textdisplay enhancement software works best on
a digital flat-panel display,
The world Is flat

In other news from the IDF, the Digital
Display Working Group, a cooperative computer industry association led by Intel,
announced the adoption of the Digital
Visual Interface (DVI) standard, "a robust,
comprehensive and extensible industry spec-
most advanced real-time 3D rendering

engine. Company representatives launched
the GeForce 256 at the IDF, where seminars
on 3D technology have been drawing strong
crowds.
The GeFarce 256 chip is scheduled to
appear in graphics cards now being manufactured by third-party hoard makers.
Limited numbers of GeForce 256-based addNVIPIA rocits %P graphics landscape
Nvidia Corp. tmveiled its latest 3D graphics in graphics cards are expected to hit store
chip, the GeForce 256, which it daims is the
Although flat-panel monitors remain significantly more expensive than CRTs, a
downward trend in prices is expected to
resume next year as the Asian economies
continue to recover, and investments are
made in new, more efficien tlat-panel fabrication plants.
no e
in
ification that defines the digital interface
between digital displays and high-performance PCs."

The new standard is supported by monitor makers such as Samsung, ViewSonic and
NEC, graphics chip and card makers such as
ATI, NVIDIA, S3 and Matrox, as well as Intel
and IBM.
Until now, the market has been dominat-
ed by older, analogue cathode ray tube (CRT)

displays, despite evidence that the flickering
display of analogue monitors can lead to eyestrain, fatigue and headaches. Flat-panel
monitors potentially offer a superior, crisp
and stable all&gital display, but due to
graphics output compatibility issues, they
have generally been required to accept an
analogue RGB video signal.
With the adoption of DVI, large numbers
'I
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The C4 arrives
Continuedfrom page Z9
During the demo, Jobs also invited IBM's
Ozzie Osborne (no, not the rock star!) to
demo the recently announced IBM Via Voice
for Mac. The demo, although impressive in
its ability to enter text and transfer it to
Microsoft Word with simple voice commands, produced a few recognition errors
that betray the main complaint we' ve had
with IBM's offering: lower accuracy compared to Dragon NaturallySpeaking and
other voice-recognition solutions available
on the PC platform. Still, it's great to see this

class of productivity application on the Mac
at last.
Mac OS 9 also features a few other key
improvements. AppleScript can now be used

over TCP/IP, leading to the tantalizing possibility of automating publishing tasks over
the Internet. This was demonstrated during
a kII!er presentation by Schiller, who showed
one Mac in San Francisco delivering data
from a
F i l e Maker database, while
AppleScript controlled another Mac, ostensibly in New York, retrieving images from a
collection, retizing them in Photoshop, and
sending them over the Internet to the flrst
machine's AppleScript, which assembled
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them with the database text onto a page pro-
duced in Adobe's just-released InDesign publishing program, The new OS will also be
able to update itself over the Internet. 3
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shelves on by the end of September. Prices recent past, to enable real-time animations
A PC upgrade case stocky
have not been announced, but NVIDIA

said they "will be priced for PC enthusi-
that are doser to the visual standards of feature films such asToy Storyor A Bug's Life. In
Continued from page2S
the superheated graphics chip market, PC

makers, gaming enthusiasts and 3D graph-
The performance increase is about 40 per-
II
In a demonstration, a plain vanilla PC

equipped with a GeForce 256-based graphics card effortlessly animated massively
complex 3D animated characters, objects
and environments. Sophisticated real-time
ocean w aves, f i sheye-lens p a n ning,
detailed machinery, and animated characters with realistic gestures, lip-synched
speech, flexible hair and expressive facial
movement were afl rendered convincingly
in real time with the aid of the new chip.
NVIDIA claims the GeForce contains
more transistors than the Intel Merced
processor, and with four 64-bit pixel "pipes,"
can render images at a continuous rate of 15
million polygons per second, and 480 million pixels per second. The new chip incorporates a host of graphics industry firsts: first
256-bit 3D processor, first integrated geometry transform engine, first integrated dynam-
cent if you add a bit extra (2.5 percent) for

the likely benefits the video card would have
shown if I had run the tests properly.
But even without the numbers to show
the increase, subjectively, the machine feels
snappier. It's often said that you can't perceive a speed difference of less than 1Q percent, but with the changes to the system,
there is definitely a speed increase here.
I also downloaded a free utility from Ziff-
ics professionals aU flit quickly to the chip

king du jour, and for now at least, NVIDIA
appears to be the leader of the pack.
IBM, Compaq, Dell and HP are among
the PC vendors incorporating Nvidia chips
in their PCs, and Creative Labs and Asus
are among the add-in card makers building

boards based on them. Intel is incorporating Nvidia chips on some of its motherboards. CI
Davis (hllp Jtwww.zdnet.corn) called CPUmark,
www.tc .ca
which is a less extensive processor test. In this

test the 200 MHz achieved a score of 123.
After the upgrades it scored 13.6. My 450 MHz
Pentium Ul-based system scored 34.1. I also
ran WinTune, a series of tests that can be
downloaded for free (httpl/www.winmag.corn/),

which are a little shaflow but still useful.
Although not as complete as the SYSmark 98
tests, WinTune 98 has one great advantage,
When the test is complete (10 minutes or so)
you can load the results in your browser, log
on to the company's Web page and compare

your machine to hundreds of others in its
database. Check it out, if you want to know
how your computer stands up to others. 0
AMD Athlon debuts

dvanced Micro Devices Inc., the perpetual also-ran in the Windows PC chip marathon, has announced shipment of its new Athlon
microprocessor. AMD claims the new chip, running at a dock speed of 65Q MHz, is faster than any Pentium UI chip from industry
leader Intel.
According to AMD, dozens of PC makers have ordered the chip, including industry giants IBM and Compaq. The top-end version is not
cheap, with the wholesale price for the 650 MHz chip running about $1,295. The 500 MHz version will cost about $375.
ic lighting engine, and first four-pixel ren-
PC makers have, in the past, supported "clone" chip makers such as AMD and Cyrix because non-Intel chips were cheaper and to encour-
dering pipeline. It also includes support for

Microsoft DirectX 7.0 features, including
age some price competition in the Windows PC chip market.

The strategy has worked: Intel has had to redouble efforts to invent new generations of chips more quickly, and has cut its Pentium U and
III chip prices aggressively. Intel even produced the ultra-cheap Celeron chip Une to gain a share of the fast growing sub-$1,000 PC market.
For its part, AMD suffers from a mixed reputation. On the plus side, it has developed some good products at very attractive prices.
However, it has had some well-publicized quality control problems.
Ironically, even Intel is probably hoping AMD enjoys a measure of success with the Athlon chip family. There have been rumblings of
anti-trust action against Intel, which nearly has a monopoly on the Windows PC chip market, similar to Microsoft's alleged monopoly over
PC operating systems,
Just as Microsoft invested in Apple when that company appeared to be in danger of sinking, so Intel might prefer that AMD enjoy at least
moderate success with its new chip. Intel executives may find the p'rospect of competing with AMD less troublesome than dealing with the
U.S. Department of Justice in the courtroom.
cube environment mapping, projective textures, and vertex blending.

Add-in graphics cards based on the
GeForce 256 will come with a base 32 MB
of graphics memory, with a maximum of
128 MB. Maximum display resolution supported is 32-bit color at 2,048x1,536 pixels
at 75 MHz.
NVIDIA aims to allow games designers
and animators to move past the blocky, lowdefinition 3D characters and objects of the
Jeff Evans
M(0)+U][T(O)R .
p g ) (O) fj
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ABUS V3405 TNT 15MB w/TV43ut RIVA TNT 125blt PCI/AGP $175
COLORGRAPHIC Bvolutlon4 Quad Display PCI $1,395

COLORGRAPHIC Predator-2 Dual Display PCI/AGP 3995
MATROX MILLENNIUM G400 MAX 32MB 4X AGP 350Nhz 334$

55ATROX 5BLLENNIUN G400 32MB AGP 4X AGP 300Nhz $249
55ATROX MILLENNIUM G400 15NB AGP 4X AGP 300Nhz 3179
WiTROX MARVEL 6200-TV 154n4 20830+Vldeo PCI/AGP 8359
ELBA GloriaXXL G55X4000 16IIIB+24MB AGP 32,495
ELSA ERAZOR4II3D 4X AGP 32MB TNT-2 OpsnGL Retell$349

ELBA E5IAZOR4I 3D AGP 15NB TNT OpenGL Retail w/Game $179
NATRox RAINBow RUNNER+ MYsTIGUE220 4558 RETAIL 3149
DIAMOND VIPER 770 32MB NVIDIARIVA TNT-2 4X AGP $240

3DFX VOODOOS 2000/3000 serlea 1555B 324rit 3155 I 3245
SIGNA DESIGN Real Magic Hollywood Plus DVD Decorder $149

Nswi M4M Nvidis Rive TNT 32558 AGP 0 nGL Video Card 3179
-'::Migl.:-'
ELSA Gloria-XL Glint MX 16 VRAN 24 EDO PCI $1,995

ELSA Gloria Synergy SMB S-Video ln/Out PCI/AGP $250
ELSA Gloda Synergy< 32MB 4X AGP TNT AGP $449
SYMMETRIC GLyder 55ax4 64blt BMB SDRA55PCI $249
Crsstlve Sound Blsster Uve PCI 3D Digital SPDIF In/Out $275

Creative Sound Blsster Live PCI 3D Stereo Sound Value $89
Diamond MonsterSound MX400 A3D-2 PCI 3D Sound $129
Turtle Beach Multi Sound FIJI with Digital I/O Klt SPDIIF 3450
IT ' '.:,.
TuNe Beach Montegoz t2uadztte 15blt Stereo Sound Card $175
Beech Nontego2 A3D PCI 15bit Stereo Sound Card $125
55ATROX Oigisuite DTV w/Adobe Premiere 5,1RT $12,955 Turtle
Lansing ADAMS I ADA-70 I ACS 45.1 $255 I $21 9 I $129
NATROX Dlgisulte LE with Adobe Premiere 5,1RT $5,095 Altsc
NATROX RT-2050 Complete Anaiog+DV Solution $1,BM Cambttdge Home Theater AC3 Speakers with Subwoofer $395
55ATROX Dtglsuits LE Audio/Video Breakout Box $CALL Cambridge Pc-Works +Point Speaker with Subwoofer 3139
55ATROX Olgtoeaktop Dual Screen Controller $2,150
55IRO Video DVD1005 RT DVD VideoEdIIng Ktt $12,905
NI5IO Video OC1000 RT 55PEG4 Video Editing Kit $4,895
DeskStar
sx E4DE DYD450M
DRIYE SCANhhAKER X6
Rest Magic Hollywood Plus FLATBED Sggx1200 DPI 22 GB Hard Drive

mo ss
PCI DVD Decoder Card 35bitCOLOR PRL Poa'f Ultra46 2MB Cache
smnaswnn
evvsn Vl ewsorllc QF 77S
AccslGraphlcs GNX 3D 2000 BSNB 3.3MPls AGP $2,795

AccelGALAXY 52NB Dual Screen AGP OpsnGL $2,095
AcceIECUPSEN2 w/15MB 3DRAN+16MB AGP 31,895
Nswlll AccslEas Ughtnlng 1200 AGP 3D OpGL $1,195
AcceLSTAR II w/BIIB SGRAM OpenGL AGP/PCI 3259
3D Labs OXYGEN&55X 2000 SBMB 192BX1080 32,950

3D Labs OXYGEN45P55Duel Monitor Ready 84MB $1,855
Dynamic Pictures OXYGEN402 32NB PCI SDRA55$1,495
Newl 3DLabs OXYGEN GVX 3D GLINT R4 32NB $1,450
Newt 3D Labs OXYGEN VX-1 3D GLINT R4 32NB $450
Newt 3D Labs OXYGEN ACX 3D Psrmldla-2 BMB $219
1 MantnFREE
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Newl Pioneer DVD&eaordable SCSI Internal w/DVD CD $8,1$8

Newt Pioneer 6X DVD45OM E4DE Internal slot based $149
Pansonlc SXwrlteI 20Xresd SCSI Internal CD45eeorder $449
Penssonlc CD454X/SX SCSI Internal with EssyCD Creator 3295
NIRO Video DCSOVideo Edtdng Kit w/Component $2,995

MIRO Video DCSS Pro wlBreak out Box+ SF 4.5XP $1,395
55IRO Video DV300 DV Fire-Wire Kit wl Premiers 5 $1,150 Panasonlc CD45 4X/BXIDE Internal with EasyCD Creator 3275
BIRD Video DV200 DV Rrs-Wire Kit wl Premiere LE $555 Plextor PlexWriter BXwrite/20Xresd SCSI CD45 Int/Ext $595/695
Plextor UltraPlex 40X Ultra/Wide SCSI CD45OMBMB/sec. 3219
Canopus DVRex451 Adobe Premhne 5.1 8 BorlsFX $3,
Toshlbe BXN2X 3rd Generaaon Internal SCSI DVD45OM $19$
Csnopus DVRsptor FtreWIre Kit wl Premiere 5.1 $1,150 Speclall
Toshiba 40X Internal SCSI-2 CD45055 6MBlsec. 3129
Csnopus DVRaptor FlrsWirs Kit wl Premiere 5.1LE $850 Yameha 6418sBX record I4X re-W ri
te I16X read Internal $449
Hollywood FX 3.1 for Premiere/SpesdRszor Wlngg/NT $595 Ysmahs 4416 CD4t-W IDE Internal with Ess CD Creator 375
"
'
$229 l<95
NEWI
Vlewsonic 21" P817 204SX536N 8$Hz.28dp 32,350

VlswSonlc 21" PS15 Nl LR PnP TCO .25dp $1,450
Vlewaonic19 PT795 NlLR PnP TCO .25dp $1,250
Vtewsonic19" PS790 Nl LR PnP TCO Ngdp $850
VlswSonic 17" GF775 1600X1200 PnP ~p $619
VlewSonlc 17" G1775 1800X1200 PnP .26dp $52$
MBsublshl 22" 2020U 1BSSX1450 PnP .25dp $1,995
Mltsublshl19" 900U 1600X1250 PnP .25dp 31,995
Silicon Gmphlcs 19" 1500SW LCD FlatPanel $3,995
Sony 24" Multlscsn Wggg Trlnitron .28dp $4,286
Sony 21" Muttlsaan 500F TI1nitron .22dp $2,$50
Sony 21" 55uittscsn 50SPS Trlnltron dgdp $2,095
Sony 21" Ilultlscsn 520GS Trlnitron .25dp $1,850
Sony 1$" Multlscan 400F Trlnltron .22dp $1,550
Sony 19" 55ultlscan 400PS Trlnltron .25d 31,049
-
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IBM 36GB U2W SCSI 5.3ms 4558 7,200 RPM 32,0$5

IBN 15.2GB U2W SCSI 5.3ms 455B 10,000R $1,255
IBN 9.1GB U2W SCSI 5.3ma 4MB 10,000 RP55 3795
IBM Ultrastar $.1GB U2W SCSI 7ms 7200RPI5 3479
IBM DeskStar GXP 34GB ATA4S gms 7200RPBI $555
IBM Deskstar GXP 27GB ATA45 Sme 7200RPN $595
IB55 DeskStar GXP 25GB ATA4NI gma 5450RPN 3455
IBM DeskStar GXP 22GB ATA45 Sms 7200RPIN $449

IBM DeakRar GXP 1SGBATA48 gms 7250RPN $395
IBM DeskStsrGXP 14GB E4DE gme 720SRP55 8255
SEAGATE Cheetah 35GB Uitra2/Wide SCSI $2,055
SEAGATE Cheetah 1BGB Uttraz/55lde SCSI $1,255
BEAGATE Cheetah SGB Ultra2/Wide SCSI 5ms $795

SEAGATE Banscuda 50GB Ultraz/Wide SCSI 31,9$0
SEAGATB Bsnscuds 36GB Ultrsg/Wide SCSI $1,?95
SEAGATE Barracuda 18GB Ultra2/Nde SCSI $950
SEAGATE Barracuda 9.1 Ultrs2/Nde LVD SCSI $550
SMART
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SCSI VtdeoRAID4X System 150GB $5,855
SCSI VldeoRAID 4XSystem 57GB $4,095
SCSI VldsoRAID 4X System 51GB $3,295
N~i
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$599
AGFASnapsaan 1212U USB 1250dpi 5225

Newi 3COM BIBPicture USB Webcsm 5215
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MicRDTEKXBLEscsl ssgx1200 ssbit5345
MICROTEN XS PRU 500X1200 35bn 1SS

Newt WACOM INTUOS 12X15 Tablet 51,075
Newt WACOM INTUOS 12X12 Tablet 5725
Newt WACOII INTUOS SX12 Tablet 5550
Newt WACOM INTUOS BXS Tablet 5455
Newt WACOM INTUOS 4XB Tablet 5255
I
ABUS P284IB SX DUAL P-2/3 SCSI $575
ASUS P2847 BX OVAL Pentlum2I3 3415
ASUS P284I BX P-2/3AGP SCSI 3475
Mewl ASUS PSB~-2/3 64aci slots $155
ASUS P28+' Intel 450$X P-2/3 AGP $175
Newl ABIT BES P4I3 UftraDM45 $CALL
ABIT BXB4 dlgBX Pentlum4/3 AGP 5195
ABIT BN4 440BX Ceieron 370 AGP 5155
INTEL MS440GXT XEON NB 150Nhs 55$5
INTEL SE440SX4 P4I with Audio $245
TYAN Single or Dual Main Boards $CALL
Glga&yts AMD K-7 AMon Beard 527$
,
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ISBN PERFORMANCE NODULES 12SMhx
512MB 100MHz Bns CAS2 $2,995

256MB 100MHz Bns CAS2 ECC $749
128MB 100MHz Sns CAS2 ECC $349
256MB 125MHz sns CAS2 REG $699
128MB 125MHz Bns CAS2 REG $295
84MB 125NHz Sns CAS2 REG 3149
':.': .. UI:-:
AMD K-7 Athlan 500Nhz $1,150

AIID K-7 Athfan 550Mhz 5555
AMD K-7 Athlan 505Mhz 5550
Intel Pengumiil 555Mhz $559
Intel Pentlumds 550Mhz $74S
Intel PensunHII 505Mhz 5355
Intel Penuumdfl 455Mhz 5255
e I I
Tel: 416-665.4455
'
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OCTOBER1999 THE COMPUTERPAPER CREATERTORONTO EDITION www.tc .ca
T C P TEST LABS
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Improvements in print quality and speed,

along with price reductions make this an
ideal season to buy an inkjet printer
By Sean Carruthers
1731D &172IR7
researcherwas testing the effects of elec-
15/17 04aa 0.26
trical charges on thin film. Stray ink that
720lz
happened to be under the film at the time
DT-1436D/1536D
14 /15" 0.26
46/54KHz
OAYTEK rnonltors - first ln sales,

Irst in value.
1-877-DAYTEK-1
3 %98 a s
Web: http: //www.daytek.ca
E-mamrinfoidaytek.ca
DAFT'
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were added. With the introduction of the

three-color cartridge, users were able to
switch between plain black and multi-color
output.
Since then, a few design innovations
have helped to improve output quality. First,
the black and color cartridges have been
paired up in most models, for smoother
printing with more realistic color blending,
Secondly, improvements in the technology
have allowed smaller nozzles to appear in
greater numbers on the print head, increasing the resolution of the printout, and the
accuracy of ink placement on the page.
Lastly, the speed has Increased, partially
because of the greater number of nozzles, but
also becausethey can be fired at a higher fre-
o you remember the first printer

you ever hooked up to your PC?For
me, it was a nine-pin dot matrix
printer that spit out a page of really creaky,
hard-to-read text every couple of minutes.
As for graphics, it could output some really
blocky black and white graphs, and if it was
a good day the pins wouldn't rip their way
through the paper. At the time, it was
amazing to be able to print out documents
at home, and the quality of the output only
seems shaky in retrospect.
Since those days, the seemingly ubiquitous dot matrix printer has been
replaced by the inkjet. Although the more
general field of inkjet technology has quency.
The upshot of these improvements is
been around even longer, modern inkjet
techniques were discovered by happy that much more can be done with inkjet
accident while a He w lett-Packardprinters now than in the early days of the
nlomonerlon
ssl 15aaD/ i,~-
eaven.
aa
reacted to the charge, shooting out.

Today's inkjet printers work on basically
the same principle, except the charge is
delivered to a whole array of smaller inkfilled chambers, at high frequency
and
now, the ink is there on purpose.
Although this technology (known as
thermal inkjet) remains one of the most
popular ways of get5ng ink on paper, there
are other methods in the broader field of
inkjet printing. Notable among these are
Canon's bubble jet technology, which is a
variation of thermal inkjet, and the mechanical micro-piezo technology used by Epson
in its line of inkjets.
When it was introduced as a consumer
device, the inkjet printer was pretty basic,'
delivering text and basic graphics using
nothing but black ink. The quality was definitely a step up from dot-matrix printing,
but the real potential of inkjet technology
wasn't realized until color ink cartridges
technology. The ability to blend ink colors at high resolution means inkjet print-
ers are capable of photographic reproduction that is almost indistinguishable from

prints made by conventional photofinishing methods. This high resolution
coupled with the speed also allows text
documents to be printed with the speed
and quality usually assodated with laser
printers.
We last had a chance to look at inkjets
for The Computer Paperin 1998, and even
then the field was quite impressive. A year
later, it's even more so. While the resolution level most manufacturers use as their
standard hasn't changed dramatically,
some of the technology backing up that
resolution has been improved. Nozzle
counts on some machines are up, and
droplet size is down, allowing more accu-
already low pricing on some of the models

we' ve had a chance to look at this month,
many manufacturers are offering substantial rebates after purchase (ask around, and
you' re bound to find a couple of excellent
models with good rebates). That, coupled
with the adoption of higher-end inkjet
technology into entry-level models, makes
this an excellent time to consider buying
an inkjet printer.
The tests
We tested all of the printers we received on
the same computer system, a 233 MHz
Pentium II-based PC with 32 MB of RAM,
nmning Windows 98. We tested all printers
using a variety of tasks, induding presentation and draft text (both using Microsoft
Word 97), and for both graphics and photographic output (using JASCSoftware's Paint
Shop Pro 5).
Speed was also tested. The maximum
rated draft speed is a bit of a minefield
because each manufacturer uses different
criteria. Often a document requiring very

minimal ink coverage is used, but this certainly differs from manufacturer to manufacturer. To even out the playing field, we
took a full page of text and printed it out
on each of the inkjets. When working
with documents that require more ink
coverage, users will invariably find print
speeds are slower than those listed by the
manufacturer. It's worth noting that
results will also be affected by different
system configurations. So individual users'
results will vary.
Prices included in this article were provided by the manufacturers at the time of
testing. It's worth noting that suggested
retail
prices and estimated streetpricesare
rate printing with lesscolor bleeding. Speed just that: suggested and estimated.
Because of the fast pace of change in the
is up across the board.
Topping it all off, the competitive computer industry and the volatility of
nature of the inkjet market has causedpric- the Canadian dollar, prices are subject to
ing to drop-substantially. In addition to the
Continued on page36
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OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca
Ingalet heaven!
Continuedfrom page 94
Highnghts
some fluctuation. They are also subject to
some regional variation.
Thecgnljiljatgg
At 720x360 dots per inch (dpi), the BJC-1000

has the lowest resolution of the printers we
looked at this month. Despite that, its print quali-
ty was quite good.

The BJC-1000
usesaone-cartridge design,
meaning users have to switch between the
Canon IJC-1000
Suggested retail price: $186
includedcolor cartridge andan optional black

cartridge depending onthe job.
planning to print a lot of text should spring for

the optional black cartridge, which will be more
efficient and offer crisper output.
Rated print speedsarea maximum of 4 ppm

(pages per minute) in draft text mode, and under
1 ppm in color, Printing black text using the
color cartridge lengthens print times.
Photographic reproduction is onthe grainy side,

but is still good. It suffers a bit from the lack of
the black cartridge, but not too much. An option-
When printing text using the color cartridge,

black text is ragged but still readable. Users
al photographic cartridge is alsoavailable.

When printing graphics, solid colors are a bit
speckled and there's little differentiation between
subtle shades of black when using the color car-
in doe.
The BJC-1000 is a compact unit, which will save

space on the desktop. The smaller design omits
a paper output tray, instead feeding the sheets
out to the front of the printer.
The paper input area only holds 50 sheets at a
time, which maybe too small for some users

(the slower print speedsmaynut makethis
INTRODU
CINGTHEANGEl 8100 SIARTNOTE:
printer the ideal choice for users with larger print
12.1" HPA LCD SVGA
800X600 (upgradable)
jobs anyway).
The BJC-1000 ships with the Canon Creative
software bundle.
For the casual user who isn't in a realhurry
Intel Celeron 366 MHz (upgradable)
for high-quality output, the BJC-1000 is a

pretty good choice. The output is decent,
32MB SD RAM (upgradable)
and while the speed isn't exactly ripping, the

price point is quite good.
The biggest inconvenience for users will
4.1 GB Hard Drive (upgradable)
be swapping the cartridge between batches
24x CD ROM 8 Floppy Drives
of black text and color pages for best output
quality, although the included color car,tridge can handle black text if users are satis-
(Simultaneously Integrated)
fled with the quality of the output; As an
DVD ROM 8 LS 120 Drives (optional)
entry-level inkjet, it is sure to please a lot of

users.
The BJC-1000 is best suited for generalpurpose home use.
Intel 440ZX Chipset with 100 MHz FSB

Built-in 56 Kbps V.90 Data/Fax Modem
Canon IIJC-S100
S-Video tV Out port for presentations
Suggested retail price: S374
Ni-MH Battery (Lithium. Ion optional)

Windows '98 Installed8 Carrying Case
Only 11n X 9.4n X 1.5" Overall and 5.8 Ibs
m1 yr Parts and Labour Warranty (Extendable)
($65/MONTH OAC}
This is the very latest, custom<onfigured Angel SmartNote. And like all Angels,
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Call Angel now. Get your hands on this full-featured compact notebook with a price
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Stuilent Special!
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Add aCanonBK 1000colour

printer
for only S99!
(S119-S20moil in rebate.)
ET7e rJrone needs a persdmal AngeL
Add aCanonBK BO
portablecolourprinter
for onlyS389!
' plusshipping,hmullmgamlapplimhletone.
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fsfSJ 424 9442

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The BJC-5100 is rated for a maximum speed of

10 ppm when using two black cartridges (only
one is included with the printer). When using the
included combination of blackandcolor, users

can more reallsticaliy expectprint speedsof
between
4 and5 ppm.Thosewhowantfaster
output of blacktext pagesshould consider purchasing theextra blackcartridge.
The color cartridge comes
with individual ink
tanks for blackandcolor, which meansusers
can replacethemseparately instead of purchasing a whole new print head.
This modelsports a resolution of 1,440x720, up

fromCanon'
sprevious720x360standard,and
with noticeable improvement inoutput quality.
This is one ofthefewprinters in its class to handle tabloid-size (11x17 inch) paper.Although
they don't fit into theauto paperfeeder, tabloid
sheets can befed manually into the rear of the
printer. Thosewhowant to print on larger paper
Continued on pageSS
8'w
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0 e
VltlTH PRE-I AIO ACCOUNT
* g0.29 is I averagernonttdt cost ol our g54.N tinct. tax) annual

subscriplonlNCNOIGtheBnonthbonusoler. Allsutnofp5onsntust bepaid
in full, inad+ace,andquotedrnonthljt prtces4ggg includeapplicablefaces.
I
4,.4
PerYear
Per Month
Unit 108 - 16 Four Season Place, Toronto, Ontario M9B 6E7

Serving the Toronto, Vancouver, Calgary, Hamilton, Newmarket, and Oshawa areas.
mQ Tcp TssT LA$$

TORONTO EOITION www.tc .ca
isn't as obvious as it could be.

Photographic reproduction is very good, with
minimal speckling and aitifacting. Even when
blown up to tabloid size, the quality of photographic output remains high.
All of the pieces of the printer come pre-
Inkjet heaven!
Continued from pageS6
should give this model aserious look.
Black text output is verygood,although it can
sometimesappearraggedaroundtheedgeson
lower grades ofpaper.
Color reproduction is generally quite good, as
attac
hed,makingsetupquickandeasy.
Because of the accommodation for tabloid-sized
output, this is the largest unit looked at this
month. Those with limited desktop space may
find it's too large.
are graphics, although there is occasional

slight speckling in solid patches.
Differentiation between subtle shades of grey
The printer ships withCanon'sCreativePro soft-
ware bundle, which includes Adobe's

PhotoDeluxe, Office In Color, Design Essentials
and Web Record.
One of the newer printers from Canon, this
model fits in the mid- to higher-end consumer category. It incorporates a higher maximum resolution than the model it updates
(the BJC-S000), but retains the larger form
factor and can output on tabloid paper.
While the output quality of text can be
ragged on certain paper stock, it's still quite
good, and the photography quality is also

very good. For general printing, it is quite
handy andusable.Foraselectgroup ofusers,

the printer's ability to handle tabloid-size
sheets will ultimately give it the edge over
other similarly priced printers with better
output quality,
The BJC-5100 is best suited for generalpurpose home use with a focus on photo-
graphic printing, home office use, and

tabloid printing.
Canon SJC-6000
Suggested retail price'
.$499
Internet
iNetoenie
"""" Business
I nternet S o l u t i o n s I n c
iiighlighta
Not only is the BJC-6000 a two-print head
design, the print head is reusable and each color
Up to 26B of transfer
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special photographic print head,which bfings

the printefs total colors to six.
Black text is crisp andlegible, though color text
sometimesappears ragged, Draft text appearsa
g:,
.:~::fO
oifleee
iIICreaae bu'S
bit more ragged, but is still legible.
Graphic reproduction is good,with solid color

patches and good differentiation between subtle
shades of black.
;- ,~ ~ g ,.
Save time
Reduce costs
Remain competitive
The printer is rated for a speed of 6 ppm in draft

m ode.
We were able to achieveabout6 ppm
using our test pages.

At times the printer puts a lot of ink down onto
the page, causing potential problems with soak-
'E-Comm'sine
8$$ Security ~<
8erver t:o-location
'
rppollse arid forwardlllg
UP8 Backup
setup.
. The maximum resolution for the BJC-6000 is
f,440x720, up from Canon's traditional maximum resolution of 720x360.
Photographic reproduction is verygood,with
minimal artifacts when using the color and black
cartridges. For better photographic reproduction,
users can replace the black print head with a
'l can pLlt my wicigets

on the web snd sel
f+.
thsmtothevdRdr
"-':,Vp to 100MB of Neb space
'
comes in aseparate replaceableink tank, This

allows users to replaceindividual colors as needed, rather thanreplacing thewhole print head
becausethey'verun out of a single color.
All of the piecescome pre-attached, for easy
ing (or curling after thepagedries).

The BJC-6000 is abit louder than manyof the
other units tested this month, whichcould
become an issue in quieter environments.

There is an optional USB kit to make the printer
USB andMac OS compatible.
Th e pdnter ships with Canon's Creative Pro software bundle, which includes Adobe's
PhotoOaluxe, Office In Color, Design Essentials
and Web Record.
At the higher end of Canon's inkjet line we
have the BJC-6000, which also sports a high-
er resolution and features a design geared to

use ink more efficiently. The increase in print
Finally somethin for everyone!

e e I I I I
quality is noticeable, with high-quality photographic reproduction and good black text.
About the only thing wanting on the basic
unit at this price point is a USB port built
into the printer, but users who want USB
connectivity (netabiy Mac users) can buy the
upgrade kit. This may only be a miner inconvenience, though, as users are bound to be
more interested in this printer's individual
color cartridge design. In the iong run, the
ability to replace colors separately could be a

big money-saver,
Continued on page49
s
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dia l up use
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66 AEI subscribersarealways freeto switch to anyplan

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Gatineau/Hull:
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Toronto:
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"h(819) 561-1697
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1 877 305-4155
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you waiting for?
pa
OCTOBER1999 THE COMPUTERPAPER GREATERTORONTO EDITION www.tc .ca
T C P T E$T LAB%
Canon
Canoo
LIC-1000
LIC4100
C&888
C&888 LIC4NO
Eysoo
Epso&
atjf losColor440 S ylos Color 740
Ioilott-Isookonl I lotslott+8&tanl l l ewlottW&konl

D&SLlot 002C
0& &LI&t 000CSI S e sblot 070Cso
bubble 'et
1,440x720
192/72
bubble et
1,440x720
16Q/144
144/144
thermal ink et
600x600
304/192
thermal ink'et
600x&00
304/192
10
4
S.7 12.5
498x28x22.2
19.&x11x&.7
48d& A
8
6
5.9 13
47.5x32.5x20.5
18.7x12,&x8.1
4& dB A
13O
micro iezo
720x720
64/63
2.5
4
4
52 11.5
42. 9 x23.1x15.5
16.9x9.1x&,1
45dB A
6
4
5.2 11.5
43. 4 x29.2xt &.7
17.1x10.4x6.6
47dB A
1OO
8
4
5.5 12
44. &x18.5x35.5
17.5&x7.2x13.8
42d A
100
10
4
5.5 'l2
44.& xt&.5x35.5
17.5&x7.2x13.8
42dBA
1 black, 1 color
ynn3.1/95/9&/NT
arallel
Canon Creative Pro
software pack
1 black, 1 cotor
1 black, 1 color
1 black, 1 color
1 black,1 eachCMY 1 black, 1 color
1 black, 1 color
W t n 3,1/95/9&/NT W i n 3.1/95/98/NT Wi n &.1/95/98/NT,
Mac Win3.1/95/98/NT, DOS Win3.1/95/9&/NT,DOS Win3,1/95/98/NT
arallel
parallel
rallei, serial 8, USB arallel, USB
relief, USB
arette, USB
Canon Creative Pro
Disney Daily Blast,
A d obe PhotoDeluxe 2, HP Printing
HP Printing
HP bundle,
Essentials
By Design ONce,
software pack
Adobe PhotoDetuxe 2, Broderbund
Pdnt Shop, Possibilities
Office In Color
American Greetings Disney Daily Blast
Creatacard, StickerPix
Pdnt method
bubble' I
Maximum resolution d i
720x360
64/48
Noaxles black/color
Rated draft speed m color
0.6
Rated draft s eed m black 4
M'
b f I
3
Wei ht k Ib
2.2 4.85
Dimensions xDxH cm
3&x17.4x16
Dimensions WxDxH in
14.2x&.9x&.3
Rated noise levet max.
45dB A
Input tray sheet capacity
Cartrid es
Ddvers
Interfaces
1 color
Win 3.1/95/96
arallel
Canon Creative
software pack
micro Iezo
1,440x720
thermal ink'et
600x600
304/408
10
12
4
6.6 15
44x 4 3x19.67
17. 3 2x16.93x72
46dB A
150
Letter 8.5x11 in.

L al 8.5x14in
Tabloid 11x17 in
A4 8.2&x11,69 in.
85 7.17x10.12 in
Envelo es
es
es
no
es
no
no
no
es
88
8S
es
es
no
es
88
8S
BS
es
es
es
Trans arencies
Glo pa r
Index cards
Labels
es
es
NA
es
NA
Printer rice
Color cartrtd e cost SR P
BLackcartrid 8 cost SR P
$186 SRP
$59
$46
$374 SRP
$92 w/ rinthead
$61 w/ rinthead
$499 SRP
$69 w rinthead
$60 w/ rinthead
$229 SRP
$38
$46
$399 SRP
$46
$46
$429 street
$55
$50 .
$579 street
$55
$M
$599 street
$45
$50
Warren
1 ear
800-848-4123
www.canon.corn
1 ear
800-&484123
800-84&4123
1 ar
800-807-7766
www.e son.corn
1 ear
&00-387-3&67
www.h .corn
1 ear
600-387-3&67
www.h .corn
800-387-3&67
www.canon.corn
1 ear
800-&07-7766
www.e son.corn
Web site
www.canon.corn
' Mixed text and color graphics.
Please note: Agpricing information is provided to us by the manufacturers or thdir representatives at the time of testing. Becauseof the nature of the industry, prices aresubject to change without notice.
Nettnicro Warehouse Sale
klyha 6smyaterSystems
60 Amber St. Unit 10, Markham, L,3R 2Z9

Tel: (905 948-8229 Fax: (905)948-1228 Email:netmicro@accessv.corn
Viewsonic E77t 27 17
15" .2&
$175
t 7 28
$2& e
to" 2 6 $ 47 5
Viewsonic E773 25 t T
Viawsonic 6773 2& 17
Veiwsoriic E790 .26 I 9
Viawsonic 6790 Z& 19
Qptiquest Q71 .27 t 7'
QptiCiueat V&S $8 to'
Samsung
tT 750S $319
te goop $619
IitiHIIE
326 Fujitsu ot Qe
4.3G Fujitsu st 1 9
6.46 Fujitau st 39
6.46 Quariturnst43
6.46 Mactor $141
&,4g Fujitau $1 5&
&.46 Quaniumst Ba
8.46 Mactor $1 57
t 3G fujitsu $ t&6
1 36 Quantum $205
t 76 Fujiisu $ 2 48
t 6.26 Quant $329

9.16 Qua UW $468
946 IBM u2w $4&2
9.16se auw $778
Creative DVD35X $1 Qe
ToshibaDVD6X $tt5
Mitsumi CDRW $212
Ricoh CDRW
st29
HP 7510l
$285
HP &t tot
$335
Y arnaha 6416 $ 4 2 9
Blank CD
Sumaung Cd $1.&&
B asf CD
$1.5 2
M hsui CD $ 2 . 10
DK
$1.99
Canon BJC-1000 $99

Canon BJC-200SE $129
Canon BJC-5000 $223
gggii5I
S3 Virge 4M AGP
ATIRagaiic 4M AGP
ATI Ragaiic BM AGP
ATIXperi 2000 32M
ATI Fury 32M Retail
A&US TNT2 32M
A&US TNT2 Glass 3&m
Creative TNT2 1 &M
Creative TNT2 32M
Viper V770 Ultra 32m
Viper v770 t &M
Voodoo3 2000 1 6M
Vouduc 3 3000 1&M
Matrox G400 32M DU
Matrox 6400 16M
mmgsm
$339
$399
$455
$555
$628
$309
$569
$32
$34
$56
$1 26
$194
$32&
$1 26
otee
$226
$146
si24
$174
$275
$185
st?&
UBR 5&K v.eo pcl

Aopen S&K
v.eo
40x ACER
44x Cybardriva
4&XCraaova
Sox Asus
$82
$44
$56
$49
$61
$82
Sound CArd
SB 128 PCI
SB Live Value
PIII450MHz
Caleron 400 PPGA
Calaron 488
Pit 400Mha
PC-100 128M
Tel. ($05)73M744 Fax(005)738't570
st 3&
$119
$136
$1 17
$25
$36
Matsonic MB/ AMD k62-400

32M Ram/&M VGA AGP
Sound/Modern S&Kv,&0/Lan
44x CD-ROM4.36 Fujisu/
KB/Mouse/ATX280W Case
1.44 FDD/8 akar
$549
999
$348
$18 9
$39
Asus P2B USB MB

120INB SDRAM 100Mhz
ATI-All-in Wonder Pro
1A4 Floppy Drive
1A4 Floppy Drive
SAGB UltraDINA HDD

ATX Mid Tower Case
40X CD Rom
Sb84 Wave Sound
200W Speaker
SSK V.90 Voice INodem
104 Keys Keyboard
PS/2 WheelMouse
10GB UltraDMA HDD

ATX INid Tower Case
Hitachi DYDEE SX Drive
Sb120 PCI Wave Sound
120W Stereo Speakers
SSK V90 Voice INodem
104 Keys Keyboard
PSI2 Wheel INouse
$1,200.00
15" .28mm 1024'788

17" .27mm 1280a1024
$72
cl
$278
$105
Danison St.
$159
$235
usinass Hours
Subwoofer 3pcs $35
$235
Mon . - Friday 9:00-19:00
3B mouse with Pad $5
PC- 1 00 64M
$146
Sat u rday 1 0 :00-17:00
Logitach Quick Camera USB $109 Call for updated price. Geveminant 8 Corp. are wafcomad.
Prices Subject to change without notice. All Pricas have 4'/o cash discounted already before tax.
HP1100
HP21 00
Epson 740
Epson 440
M S Natural KB
Intel 440BX USB MB

84MB SDRAM 100INhz
ATI SMB AGPX2 Video
p,soo.oo
Imago Digital Color Nloniter
Amber St. x
Intel
Pent i um III
450Mhz
Intel
P t
II
400INhz
$780.00
Intel
Celeron A
366Mhz
Pll 440BX Pro USB MB
84INB SDRAM 100Mhz
SMB AGP Video
1A4 Floppy Drive
SAQB UitraDINA HDD
AT Mid Tower Case
40X CD Rom
84 Bits PCI Sound
120W Speaker
58K V.90 Fax INodem
104 Keys Keyboard
Serial Mouse
Pii 400 Mhx/PC-t QQ &4M

Soyo BSA~ BX 440 ia Pill
ATI Rageiic BM AGP
SB 128 PCI
Fujisu 8.4G/ 1.44FDD
Motorola 5&K V.&0 PCI
44X CD-RQM/Mitsumi KB
Supmid Case 250W ATX
300W S aker/ Inteii mouse
$1 35
2050St88100AvenueNeat Unit 2, Concord
caiaran 3&6/Fan
32M Ram/ Soyo Motherboard
ATi Rage lic 4M AGP
Fujitsu 3.26/1.44 FDD
Yamaha 128 Sound Card
Motorola S&k V.&QPCI
44X CD-ROM
Keyboard PS2/Mouse/Pad
S mid case ATX/180w S ak
st29
Asus P3BF
Asus P299
Soyo BA+
Soyo ZX440
Abit BH&
Asus PSAB
mmmi85
Motorola 5&k V.eo PCI
www.h .corn
y210 pD
)32S Op
One INonth FREE Internet Access

~gg~
with Every System Purchased by sar:
Other Configurationsalsoavailable
Please call for further information!
Iinifnum1 year original fnanufacturer's warranty plus 2 years labour wftrranty
THE COMPUTER PAPER CREATER

TORONTO EDITION www.tc .ca O CTOBER 1999
Loxmark
X11
lexmark
l31
ma
,Q
TC P, TEST LABS
Loxmark
l51
Loxmark
DEC
Photo Jetprlfdar 6778 sayoracrlyt 656C
Xerox DocaPrlat
ABC
XeroxDooaPrlat
NBC
Xerox DotmPrint
C11
thermal ink'et
1,200x1,200
208/192
thermal ink'et
1,200x1,200
206/192
bubble 'et
1,200x600
64/64
thermal ink et
1,200x600
48/72
2.5
thermal ink et
1,200x1,200
206/192
4
thermal ink'et
1,200x1,200
NA
5
10
6
49
46.4x29.5x22
1 8 . 1x11.5x8.6
43dB A
100
6
4.1 9
43.2x20.3x15.2
17xax5
47de A
100
5
4.72 10.4
46x 3 6.8x25
14.8x14.2x7.9
not rated
120
4
5 11
41.28x29.2x26.7
16.25x11.5x10.5
4668 A
125
6
4.1 9
43. 2x20.3x15.2
17.0xs.gx6.0
47de A
100
4
6 13.2
43.6 x17x21
17.16x6.69x8.26
52(IB A
1 black, 1 color
Wi n 3.1/95/NT
arallel
Color ValuePack
1 black, 1 eaCMY
Win3.1/95
parallel
Ar c Soft
PhotoStudio Suite
1 black, 1 color
1 black, 1 color
Win 3.1/95/NT
Win3.1/95/98
parallel
arapel
Live Pix
Arcsoft
P h otoStudio Suite
I'
thermal ink'et
Print method
thermal in et
Maximum resolution d i
1,200x1,200
1,200x1,200
Nozzles black/color
208/192
208/192
Rated draft s eed pm color
2.5
~L naI 3.5
Rated draft s eed m black
4
Maximum number of colors
3
6
Wei htk Ib
1.8 4
3.72 8.2
Dimensions WxDxH cm
37.3x21.3x15.5
46, 8 x28x20.3
DimensionsWxDxH inches 14.7x8.4x6.1
18.15x11.02x7.99
Rated noise level max.
41.2 dB A
45dB A
100
Input tray sheet capacity
100
I
Cartrid es
Drivers
Interfaces
Extras
1 color
Win3.1/95/98
parallel
1 hoto,1 color
1 black, 1 color
1 black, 1 color
Win3.1/95/98/NT,OSI2 Win3.1/95/98/NT,0$2 Win3.1/95/98/NT
parallel
parallel, USB
parallel,
Corel PrintHouse
Corel PrintHouse
Magic 4.0
Magic 4.0
es
es
es
es
es
es
es
es
es
es
no
no
no
no
es
es
es
es
no
es
yes
no
es
es
es
es
es
es
es
es
es
es
es
es
es
es
es
es
es
es
es
Letter 8.5x11 in
L al 8.5x14in
Tabloid 11x17 in
A4 8.26x11.69 in
BS 7.17x10.12 in.
Envelo es
Trans arencies
Gloss pa er
index cards
Labels
es
es
no
es
es
es
es
es
es
es
Printer rice
Color cartrld e rice SRP
Black cartrid e rice SRP
$149 ESP
$59
$49
War ran
Contact
Web site
1 ear
1 ear
1 ear
1 ear
1 ear
800-539-6275
800-539-6275
800-539-6275
800-5394275
80IHI32-4636
www.lexma(k~dacom www.lexmark-canadacom wwwlexma(canada.corn www.le(markwnadacom www.nec.corn
es
es
es
es
es
es
$279 ESP
$59
$49
'
es
$379 ESP
$61
$49
$549 ESP
$59
$49
The DVD1000, combined with the powerful
yet easy-to-useMinerva Impresssion for DVD

authoringsoftware, allowsyouto easily create
your own DVDswith all the quality and
interactivity you find on today's studio titles.
DVDs canbe played in homeDVDplayers, as

well as computer-basedDVD-ROMdrives.
I
r'r
I,
I I
487 Queen St East

Toronto, Ontario
;=
'
::
A=.WWW.ictech.ca
=-<41D
>DSD-0001IHTE~~H
. , . . . =
3 ears
3 ears
800-832-6979
800-832-6979
w w w.teamxrx.com w w w.teamxrx.corn
SGI
R9.0
5000
3D Models 3D LABS
Incredible selection - cars, humans,
furniture, appliances, plants,
GVX1
military, boatsand alot more. Fully
Vx1
texture mapped- readyto use.
Open GL
$750
Software's VideoSpiceRackEffects for 300 great transitions, andthefull version of Minerva

Impression for DVD
the fully featured DVD Authoring Software.
$299 SRP
$82
$63
Canada's Largest
AuthorizedVAR
Sonic Foundry ACIDMusic to easily create royalty free music and effects tracks, Pixfilan
$229 SRP
$279 SRP
$ 2 0 each $60/set $70
$20
$60
3D Studio
The PinnacleSystemsDVD1000is a professional real-time dualstreamvideo editing and

DVD authoringsolution. Video is always100%MPEG-2 for thehighest level of data
efficiency without compromise toquality.
The DVD1000includes all the tools you needto createprofessional quality video productions
that can bedelivered onvideotape, interactive MPEG-2CD-ROMandfully featuredDVD.The
DVD1000includes AdobePremiere RT5, the leading real-time professional digital video
editing application, PinnacleSystemsTitleDeko for Hollywoodquality graphics andtitles,
-'
es
es
es
Discreet
Pinnacle DVD10DO
- Afordable Video Editing 8 DVDAuthoring
es
es
3 ears
800-832-6979
www.teamxrx.corn
DVD Solutions
Starting at:
$3795
es
es
es
es
es
es
es
$269 ESP
$70 w. nnthead
$35.
es
no
es
P L I 'I
8 Input Lhre Production Switcher,
Reallme 3D DlpealWaryENects,
On-Line Video Edaor,
~W~<g
The World's First
Uue Character Generation,

Dual Channel D1 Still Store,
2 Time BaneCnrrecters,
Real-Time N BrOadCaSt L. e Videopaint,

TeleViaiOn StudiO ln aBOXAnimation6 Composipnp
Non-Linear - Time piachlne
Matrox Digisuite 8 DTV,

Incite,
Zapex MPEG-2
Encoders
Apollo ExpertDVDProduction,
Sonic DVDit,DVDAuthor Quick,
Canopus,Astarte MACDVD, FAST
Pioneer
DVD,PanasonicDVO-RAM
tf;
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~ -5 ' --'L
750 Cochrane Dnve, (vtarkham, Ontario, Canada L3R 8E1

Toll-Free: 1-800-26-E P ROM
Tel: (905) 944-9000 F ax: (905) 944-1 200
ht tp://www. ep rom. corn
I'I I CRO-S'| AH
I N T E R N AT I 0 N A L
h ttp://www.msh corn.tw
Year 2000
f res~<rj
M5) pro(loots available at the foi(owiog locatioiis:

APLUSSOFTWARE APLUS SOFTWARE ASF COMPUTER
5601 SleelesAve W I 280 Cniler?cSiren< 33 Falby Court
North York
Tor onto
Alar
(4'l6) 744.000(
i416) 321-8894 <.116) 569-1542
AURILLIONMICRO SYSTFMS CLEARVIEW TFCHNQLOGIES

77 M!r low Ave
500 RexdaloBlvd
Toronto
Toronto
1416l 4GI-7914
(416) 254-8729
OPENIv)ARKETCQMP<ITER
HONSON COMPUTER MAX<BYTEIIIC
289 CollegeSl.
5<50 YongeSi
500 Slonechuich RdW
Toiontn
North York
Hamilton
(416i 967 9333
I11 6) 250.8254 (905) 318-7370
OTA FNTERPRISES
PERSONALCOMPUTER
COMPUMEMORIES
3088 Bluer Sl. W
Toronto
<41Gi 232-2777
REDWINiO
COMPUTER LTD
326 CollegeSi
95 WeelBeaverCreek
550 BathRoad
tiironlo
Rrchmnnrt Hill
Kingston On)min
(41G) 922nl177
(905) 882.4685
(613! 384-9388
COMPUT
AN
3350 Merritlwlle Hignviav
TAOrO(d
(905i 98 1-8388
ROCKETCOMPUTER SYSTEM
?3 Milliken Blvd Unit eeu
Scarborough
(416i 609-0946
COMPUTERS8 PERIPHERALS COMPUTERS 8 PERIPHERALS COMPUTERS 8 PERIPHERALS

2899 SteelesAvemieWest I
! 7 8 Kennedy Roar)
316 CollegeSlice<
North York
Scarborough
Toionlo
r-i16)
667.1668
('16)
285.7725
(416) 927.9279
THE ONS
GROUP
UN<STAR
CQAIPUTER
51 Delta P!rk Blvd
514 Parliament Sl
Bramoton
<416I 337-4G57
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The Spemtication rs sublecl lo change,vrlhoulnotice 'Penlium isa register!'d Irademark of inlet Corpore<ron ' MMX/Celeronis! Irarlemark et Inlet Corporation 'All bran<I nam
THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca OCTOBER 1999
Inklet heaven!
Continued from page3$
cause soakingandpaper-curling problems.
The BJC-6000 is best suited for more
demanding home users with an interest in
,~ T C P TEST I.ASS gQ
740 offers one ofthe highest resolutions.
Black text is very good, and while draft text is

ragged, it's also good. Subtle shades of black
aren't well-distinguished in graphics.
The printer comes with a good software bundle,
including Disney Daily Blast, Adobe PhotoDeluxe
2, American Greetings Creatacard. and StickerPix
Lite.
The Stylus Color 440 is positioned as an
entry-level printer, but it i s well-featured
with great output. Users looking for faster,
higher quality output should cast an eye to
the 740 model, but for the casual user or the
user on a budget, this has everything you' d
The Color Stylus 740 is best suited for the

demanding home user, digital photo enthu-
Connectivity on this model is emphasized, with
the standardparallel port accompaniedbya USB

port and aserial connector for Macusers, USB
siast, or for use in a small office or home
office (SOHO)environment.
setup was quick and easy.

The printer is rated for a maximum 6 ppm, which
photo output or for use in a home office.
is on the slow side compared to some of the
Epson Stylus Color 440
other machines tested here. Wewere able to
Suggestedretail price: $229
achieve 5 ppm.
Black text quality is excellent. Draff quality is a
bit pixellated, but still readable.
Photographic output is also excellent, although
the ink is laid rather heavily onto the paper, causing soaking problems and paper curling when
want: good output, good support, and a good
the ink dries.
software bundle.
Graphic reproduction is excellent, with good difIt is best suited for general-purpose home
ferentiation between subtle shades of black,
Setup is fairly easy, requiring only the rear paper
use with some photographic output.
support to be attached.
At 47 decibels, the printer is on the loud side.
Epson Stylus Color 740
The whirring and grinding during printing could
be problematic in quieter environments.
The 740 is also available in the new Apple iMac
and iBook color scheme, as the Stylus Color
Highlights
i740. Owners of the older units may purchase a
The 440 has a maximum speed of 4 ppm in draft
new lid in any of the five iMac colors.
mode, which is about right for its price point. We
The printer comes with a good software bundle,
were able toget about 3ppmusing our test
including Adobe PhotoDeluxe 2, Broderbund
pages.
Print Shop, and Disney Daily Blast.
Setup is fairly easy as all pieces except the rear
This printer was a favorite when the Test Lab
paper support come pre-attached.
got a chance to look at it l ate last year.
The 720x720 resolution is lower than other
Though it now seems a bit slower than some
Epson printers, but still provides very good text
of the newer inkjets units being offered, in
and photographic output quality.
most other ways the 740 still holds up welL
Users can-upgrade the printer to support USB
It offers excellent output, a good software
connections.
bundle, and excellent interface options.
Photographic reproduction is good, although ink ltlghllghts
Where speed isn't the overriding concern,
At 1,440x720 dpi resolution, the Stylus Color
is applied rather heavily, which could potentially
this printer still makes a very nice choice.
Hewlett-Packard OeskJet882C
Highlights
The printer is rated for a maximum of 8 ppm in
monochromedraft mode. With our averagepage

of text, we achieved about 7 ppm.
The 882C comes with both parallel and USB
interfaces. USB setup was quite easy with our
test PC.
When the cover is opened, the ink containers
slide over automatically for easyremoval,
Black text was crisp and legible even in draft

Iilode.
Photographic reproduction wasvery goodwhen

using photo paper, although minor banding was
present at times. Graphics print clearly, with
good differentiation between subtle shades of
black,
The printer's maximumresolution is 600x600,

but it uses HP's Photo Bet II technotogy to
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OCTOBER
1999 THE COMPUTERPAPER GREATERTORONTO EDITION www.t .ca
T C P T EST LABS
achieve amuchhigher picture quality.

At 42 decibels, the printer was very quiet.
+ Get Internet music in your palm
Portable, hghtweight, digital audio
player
which can store and playback
14P3 files
CO quahtymusic without skipping
Record and play voice messages
Ag of the pieces
earnspre-attached, cutting
dawn onsetuptime.
HP Printing Possibilities software isbundledwith
the printer andfeatures PrintMaster Geldpublishing suite, ProfessorFranldin's Instant Photo
Effects. Microsoft Picture It! Express,and
Oisney's Blastonlinesoftware.
HP's inkjets have sometimes been criticized
for their 600x600 dpi resolution, which
seems low when compared to the 1,440x720
or 1,200x1,200 resolutions offered by rival
manufacturers' printers. Rather than increasing the nmnber of dots, HP focuses on making the most out of the dots that are already
there on the page with its Photo Ret H technology.
The technology's added accuracy definitely shows in the newer members of the
DeskJet line, with photographic and text
reproduction easily rivaling the products
with the higher resolution. Even with a
lower cost, the 882C also boasts that print
quality, a sturdy and very usable design, and
quiet operation. Wth the addition of USB
conn~vity, it offers excellent value and
performance in one handy package.
The Deskjlet 882C is best suited for the
demanding horne user, digital photo enthusiast, or for use in a SOHO environment.
Hevidett-Packard Desk)et Sf?$Cjri
Suggestedretell price: 6679
Informative LEO display

Weightonly 99 gm with batteries
Available 32/64 MB version
the 895Cxi takes. one step up to provide the

same level of satisfaction for a larger office
The Z11usesonly onecartridge at a time, which
The HP Deskjet 89S Cxi is best suited for
expensive, anddoesn't producetrue black.

Lexmark offers 1.200x1,200 tothe entry-level
market with this printer, agowlngusers to print
high-quality photographic imagesevenan a lowend model.
Alsa new totheentry-level category is the AccuFeed system,which is found onthe higherend
Lexmarkmadeis.This systemfeeds paperusing
applied torque,and isdesigned toeliminate jams
and misfeeds.evenwith thicker media.
means the user is limited to black or color.

Pringng black from the color cartridge can be
environment.
the digital photo enthusiastor for use in a

SOHO environment.
Hewlett-Packard l?eskjatE?7OCse
Suggestedretail price: 6699
The Z11 ships with the color cartridge included,

Users who will be printing a lot of black text
ifighflghts
The printer is ratedfar a draft speedaf 12 ppm
for black text. Wewereable to achievejust under

8 ppm usingour test page.
Resolution for the printer is 600x600dpi, but
this is enhancedusing HP'sPhatoRet II technology, for better dot placement,'Re higher norris
count on this modelhelps deliver the higherquality output at ahigher speed.
At 46 decibels, theprinter's noise level canaccssionally be intrusive. especially theclacking
noise producedwhenthe printer moves from
one sheet toanother.
Text quality Is excellent. It ls clearandlegible
even in draft made.
Photographic reproduction is excellent, evenon
plain bondpaper,Printing on photo paperyields
even better results. Graphicreproductian is
should purchasea black cartridge to avoid using

up costly color ink, andfor crisper blackreproduc5on.
Color reproduction is generally good,although it
suffers a bit from thelack af a blackcartridge.
Graphics reproducefairly well, with good differentiation of shadesof black, althoughcolors are
a bit light.
Black text is a bit muddy when using the includ-
ed color cartridge, but is generally high-quality

and legible. Printing with the black cartridge
makes text crisp andlegible. In draft mode,text

is a bit moreraggedaroundthe edges, but is slill
very legible.
At just over 41decibels, the printer is very quiet.
When thecover Is opened,the cartridge moves
aver for easyremoval ar changing.
excegeril, with good dNerengation between sub-
Optional digital camera module
ROM RIVE
igg blights
The printer is ratedfor a maximumof 10ppm in
monochrome
draft mode, but it will mare realistically deliver between6 and 9 ppmwith higher
coverage oftext. Addingcolor text drops that
score to between
6 and7 ppm, which is still
quite good.
Black text wascrisp andlegible, evenin draft
mode.
P. '-'e"'
High data transfer rate

Superior error recovery from scratched
discs
Read OVO format and ait CO formats
One-Couchaudio play function
i- 877-DAYTON
K-1
a x9 tfa s
Web: http: j/www.daytek.ca
E-mali:
Infoi daytek.c
a
DAYTE
V a n c o u v e r + To r o n t o
Color print speed was generally quite good, and

reproduction was excellent when using photo
paper. Photographic reproductionwasexcellent

Graphic reproductian is verygood. Theprinter
handles subtle variations in shadesof blackweIL
The 8950xI comeswith both parallel andUSB
inter
faces.TheUSBsetupwasquiteeasyonour
test PO.
The 695Cxihasa maximum resolution of

600x600dpi,whichisenhanced usingHP's
PhotoRet Il technology.
At 42 declbels, it printed quite quietly.
When theeever is opened,the ink containers

slide overautomatieagyfor easyremoval.
Ag of the piecescamepre-attached, euNng
dawn setup time.
The printer comes
with HPPrinting Essentials
saftwareGO,which includes Office In Colorand
Photo Recall.
The 89SCxi is a bigger sibling to the &82C in
a few ways. Although it is still the same physical size and has the same interface options,
it offers better and faster reproduction of
both text and photography. Where the 882C
is perfect for more demanding SOHO users,
tle shades ofgrey.

In addition to the parallel Interface, the 970Cse
has USB connectiv@ for greater gexibility.
The printer comes with an twowided printing
module thatcan beattachedto the backof the

machine asneededar simply Ielt on full time.
Ag the pieces
comepre-atlached, for quick and
easy setup.
When the cover
is opened.the Inkcartridges
automatically slideover into loading/unloading
position.
The printer comeswith an HPsoftware bundle
We were a bit shocked when we found out

how inexpensive this printer Is, because it
manages to take a number of things that
Web PrintSmart,and Fontgmart, aswell as By
have been featured in Lexmark's higher-end
Oesign OfficeandONceIn Color.
This model is the newest addition to HP's printers and brings them down to the entryextensive line of inkjet printers. The 970Cse level field. The biggest sacrifices here are its
fs rated at a speedy 12 ppm, and offers excel- s inglewartridge design an d s lo w p r i n t
that includes Instant Oelivery, Photo Web site,
lent quality output of both text and graphics.
speed it is a lot slower than other models
using the same technology. Those are very

small prices to pay, however, for a printer
Although the printer's maximum resolu- that offers so much high-end technology at
tion is 600x600, HP's PhotoRet ll technology such an affordable price.
The Lexmark Z11 is best suited for generproves once again that it's not necessarily
how many dots you have, it's what you do al-purpose home use, and for home office
with them that counts. The induded duplex- users on a hght budget.
ing (automatic double-sided printing) modLexmark Z31
ule is the icing on the cake.
The HP DeskJet 970Cse is best suited for Estimated street price: $279
digital photo enthusiast, or for use in a Rig hllg his
The Z91 Isratedfor a speedof 6 ppmin black
SOHO environment.
and 3.5 ppm incolor, but wewereable to
achieve aslightly lower number.
Letrmark Z11
All of the pieces
comepre-attached. PapersupEstimated street price: $149
ports
fald
down
andthe paper output tray slides
Hlgbilghls
under themachinewhennot in use,making
The Z11 is rated atppm
4 for blackand2.5 ppm
setup quick andeasy.
for color output, whichputs it at thefront of its
The Z31 uses
dual
a -carlrldge design for optimal
category in terms afspeed. Wewere able to
print quality without cartridgeswitching,-The
achievebetween3 and 4 ppm.
Most of the piecescomepra-attached, wgh only
printer ships with oneblack andanecolor cartridge. Userscan replacethe blackcartridge wilh
the rear papersupport requiring installation.
The photographic output quality is excellent
right out of the box.
THE COMPUTER
PAPER GREATERTORONTO EDITION www.tc .ca OCTOBER 1999
an optional photocartridge for better photographic reproducgon.

The printer is capabl
ofea resolution of
1,20Qx1,200,for high-quality text andgraphic
reproduction.
Photographic reproduction was
excellent.
Like theZ11,the 231usesthe Accused system
to prevent paperjams andto automatically feed
paper of varying sizes.
Black text Is crisp andreadable,evenin draft
mode. Photographic reproduction IsexcelienL
When thecover is opened,the cartridge moves
over for easyremoval or changing.
The 231 comes
with Coral's PrintHouse Magic
4.0 software.
Control Panelsolvedthis fairly easily.

At 48 declbels, theprinter operatesfairly quietly.
Black text is quite crisp andlegible. Qraft mode
black text Is moreragged, but still quite legible.
Color reproduction is good
andphotographic
reproducgon isexcellent. For better photographic
output, userscanInstall a photo cartridge
instead of theblack cartridge, bringing thetotal
number of colors to six.
Graphic reproducgon
is generally quite good,
although subtleshadesof black weresomewfxrt
indistinct, and attimes the Z51lays the ink abit

heavily onto sections requiring morecoverage,
leaving thepaper soggy.
The 251usesLexmark's Accu-Feedtechnology,
for more accuratepaper feeding andalignment.
Ail of the pieces
comepre-attached, for quick
setup. In addmon,the paper support folds down
and acts as adust cover overthe paper input
area, whenthe machine is not in use.
The Z51 comes
with Coral's PrlntHouseMagic
4.0 software.
TCP TEST LABS
While the Z31 offers highland

technology in
a lowermost padtage, the Z51 goes one step

beyond. The Z51 incorporates a new print
head technology featuring smaller droplet
size for more a~
repr o duction fess
overlap and bleeding), and bumps up the
print speed substantially. A bit of paper curling could be a problem for sheets with higher ink coverage. Otherwise, this printer offers
exceptional output for both text and photo-
Smart
Choice
I NTE R N E T
A C C E SS
$9.95/Month/35 Hours
$19.95/Month/90Hours
$49.95/6Month/35 Hours
$100.00/6Month/90H ours
$99.95/12Month/35 Hours
$180.00/12Month/90Hours
Web Design R Hosing

As you'd expect from the name Z31, this
printer is positioned smack-dab between
Lexmark's Zll and Z51 models. It's faster
than the entry-level Zl 1, provides highquaiity output, and features the paper handling
and tw~ rt ridge design of the higher<nd
Z51 version. Those looking for even faster
5 pages web design
Lejttnarh ZSC
Estimated street price: $379
5 urer dial-up account
Search engine registration Guest book St hit counter

CGI/Java programming
Pm f essional consultation
1 year hosting
1 year dial-up account
10 user dial-up account
35 hours/month included s cciah $995.00
Dedicated 64K Bt 12BK
100 h o rns per month

Annual fee: $395.00
200 h o urs per month
Annual fee:$750.00
ISD N also available
'Second Email Account

*Personal wab page Up te 3 Mb 8c design
"Microphone with 1 Month plan
PS2 Mouse with 6 Month plan
~56K Modem with 12 Month plan/Each System Purchased
output should read on for the Z51 model,

but the Z31 is a perfect compromise for users
looldng for high quality and performance
without having to spend too much money.
The Lexmark Z31 is best suited for the
digital photo enthusiast, or for use in a
SOHO environment.
Corporate Packages
Scan n ing 8t graphics
~FREE 1 Month Internet Acceces with each Syetcna
Intel Pentium II 400c Blow Out System

Iruej Itakunll400c MHz
64MB PC100 S DRAM.
4.3 Gig Hard disk
SMB AGP Video
PS2 Mouse
Intel PentiumII 400 Power System
IIMB(up to P ill 550) Intel PcntiumII 400 MHz

1.44 MB Floppy drive
64MB PC100 SDRAM
44X CD ROM
8.4 Gig Hard disk
16 Bit Sound
ATI 8MB AGP Video Card
104 Keyboard
PS2 Mouse
Matsonic Mother Baud
1.44 Floppy drive

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16 Bit Sound
104 Keyboard
200%' Stereo Speakers

I month FREE Planeteer Internet access
120 W Stereo Speakers

I month FREE Planetccr Internet access
Intel I'jtmztiumlH450 3DFX Pblissiongil Sysfetn

Intd BnuumlII 45Q MHz A sua 8 ntium P2B-ATX Mother Board
128 Mb PC100 SDRAM 1 44 Mb Floppy drive

8.4 Gig hard disk
Pana s onic DVD CDROM
Highgghts
Lexmark refers to theresolution of the Z51 as

1,200x1,200-plus, The "plus" indicates the
smaller drop sizeused. which results in less

overlap andmore accurate reproduction.
The printer is ratedfor a top speedof10 ppm.
butwe achieved between7and8ppm.
The printer candetect whatIdndof cartridgesare
Installed, whichsavesthe usersomeconfigura
tion of the printer software.
The Z51featuresthe option of parallel and USB

interfaces.Wheninstalling the printer using USB,
we encountered aminor configuration problem,
with the printer settings defaulting to theparallel
port. Switching theconnection from LPT1to
USB Inthe printer's manual settings in Windows
3DFXVoodoo3 16MB
Sou n d Bjaaer live Value
PS2 Mouse
104 Keyboard
200W Speakers w/Subwoofer
1 month FREE Pjaneteer Internet access
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Inltjet heavenl
Text quality is good in both reguland

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mode.
Photographic output is verygood.
Most of the piecescomeattached, requiring only
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Xerox DocuPrlnt XISC

Suggestedretail price: 8279
Highlights
The XJBG
has a top resoludon of 1,200x1,200
dpi for very high-quality output.
The printer is ratedfor 8 ppmoutput. Wewere
able to achieveabout 6 ppm.
The sheet-feedingmechanismautomatically
adjusts for paperthickness, to avoid jamming
and misfeeding.
The printer comeswith Xerox's' three-yearwar

ranty.
Xerox is well-known as a document company, and its inkiet printers are a good addition to its long line of document-creation
devices. At the lower end, the XJ6C offers a
lot of quality for a fairly low price. The separate color ink tanks offer a bit of efficiency
that many users will find very attractive.
The longer warranty period is also a nice
bonus.
The Xerox DocuPrint XJ6C is best suited
for general home use with occasional photographic output.
Developer! DBA
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www.ill dussys.corn
Black text is very crisp, and draft mode output is
very legible.
Photographic output is excellent. Forbetter photographic output, userscan replacethe black
cartridge with aphoto cartridge, bringing the
total number of colors to six.

Graphics reproducewell, although there isn't as
much dNerentiation betweensubtle shadesof
black as with othermachines.
At 47 decibels, the printer may be too loud for
some quieterenvironments.
Setup of this printer is a bit more involved,
requiring the attachment of a few pieces.
The pdnter featuresXerox's three-yearwarranty.

The printer ships with acopy gf Arcsoft's
PhotoStudio Suite.
The XJ8C is a step up on the quality ladder,

with high-quality output both for text and
photographs. The machine would be a great
addition to any desktop where both text and
color output are needed. Xerox's very long
warranty period only bolsters that. (Note:
This model is now officially out of active
production, but will be on store shelves for a
while longer, at a discount from previous
pricing.)
Continued on page$0
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951 Denison St. Unit 23

Narkham, Ontario, L3R3W9
By VINCE QI BEREARDO
Placingyour company ou the Internet
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you do nothave allthe facts. Seme
Internet companies actually increase
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your corporatename ia registered as
ouHuc you need to ensure your ISP haa
teu thouaaudnew names are being the abiHty to meet all your future
Echo Online2
r egistered e ach d a y b y o t h e r Internetneeds. Echo Online has ths

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( i e .
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rcc apace,you will of course also need te
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f'rom most Internet providera fie.
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customers/yourco
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~ i
Tco TEST lASS
Inkjet heavessl

High
lights
With a maximum resoiubon of 1,200x1,200 dpi,

this printer is a good choice for high-quality text
The Xerox DocuPrint XJSC is best suited

and photographicoutput.
for more demanding home users, digital cam- The printer is ratedfor a top speedof 9 ppm.We
era enthusiasts, or for use in a home office.
were able toachieveabout 6 ppm.
Black text is crisp andlegible, evenIn draft
Xerex DoctsPrlnt C11
mode,
Photographic reproduction isexcellent.
Suggestedretail price: $299
Graphics print well, with goodsolid colors, and
good differentiation betweensubtle shadesof
black.
At times theink is applied to thepaper rather
heavily, whichcouldcausesoaking problems, or
paper curling asthe ink dries.
At 52 decibeis, this is the loudest printer tested
this month, whichcould beof concern to users
in quieter operating environments.

The printer also comes with Live Pix software.
Quite a bit of setup is required, with a number
of pieces to beattached.
Although the speed is on the slow side (as
As with other Xerox products, the DocuPrint C11 with other printers at this price point),
also comeswith a three-year warranty.
the Zll f e atures technology straight out
The DocuPrint Cl 1 is one of the workhorses of the highg,,end of Lexmark's consumer

of Xerox's inkjet printer line. It's got great inkjet line, including 1,200x1,200 resoluresolution, excellent output quality for both tion a n d t he Ac c u-Feed system.
text and photographic material, and is gen- Considering the quality you get for this
erally speedy. The higher price may put off low price, it may even interest more
some more casual users, but those looking demanding usersl
for a dependable printer should find this one
meets their needs quite well.
Hewlett-Packarsl Deskjet 970Cse
The Xerox DocuPrint Cll is best suited For sheer performance, this model is a winfor digital camera enthusiasts, or for use in a ner. It has a high print speed, features both
SOHO environment.
parallel and USB connections, and has outstanding print quality. The photographic
reproduction is so good that it even looks
amazing on plain paper. Although higher
IIl~ii I@
l.exmark Z11
priced, those who are looking for high-quali-
889P'S
Chaiae
For users on a budget, this
ty output are bound to find the extra investment worthwhile. U
one is really hard to beat.
We provide excellent
Repair 8 Upgrade Services
Nhile Vou Nait:
~e
e Open6 days a week.

(including 5at 10 am..- 4 pm.)
Professional diagnosis
Parts 4, Upgrades
lFor Oesktops 4 Netehoeks}
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Prices already cash
discounted.
s VISA/AMEX/ MasterCard
Debit Card accepted.
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(O.JLC.) 8'
rentais available.
All Pnces sre subject to ohsnge wiriest noftoe.

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TORONTO EDITION www.tc .ca OCTOBER 1999
NKWS
Nicropoint Computers
U.S. legislation drives

PC users to Canada
920 Denison St., Unit 1, Mar@ham (Warden Ave. 4 Denison St.) Mo n - Fri 9:30-7:30
TEL (905) 4704111
FAX (905) 470-6112
Sat - Sun 10:00-5:00
One month free internet kit for system purchasing!!!
MONTREAL (NB) A proposed U.S. Justice Department bill that would allow police to secretly enter homes and disable security features on computers has driven tens of thousands of
Americans to request privacy protection from Canadian firm Zero-Knowledge Systems, the
Celeron-366 $589
Celeron400 $609
CeleronM3 $649'
AMD K6-2350 $619

AMD K6-2 450 $679
Pentium-III 500 $1159
company announced in late August,

Zero-Knowledge president Austin Hill said when newsof the proposed measure broke
a week earlier, his office was flooded with calls and messages from American Internet
users inquiring about the availability of his company's security system, called Freedom,
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which uses a sophisticated network of encoding and remote servers to obscure Internet
"trails."
"We' ve received email, telephone messages, and thousands of Freedom beta sign-ups from
people looking to secure their privacy. It's highly ironic that a Canadian company is being
flooded by requests to protect American citizens from their own government," Hill said.
Zero-Knowledge is presently beta-testing Freedom, which provides "total" privacy for
Web, email, newsgroup, and chat-room activities by encrypting data and rerouting it through
independently operated servers scattered worldwide.
Hill says an improved beta version will soon enter testing and that, based on the latest flood
of interest, his company is scaling-up to accommodate what he says will be, "millions and millions of computer users all over the world," once the product hits the market later this year.
According to reports published since the the announcement of the legislation, U.S. officials will seek authorization through the Cyberspace Electronic Seel/rity Act for FBI and local
police to covertly enter private homes and disable computer encryption programs. The pro-
posal would dramatically increase police powers by allowing agents to tamper with personal
computers to surreptitiously monitor personal communications.
"It's disappointing that U.S. consumers must look to other countries for protection from
a government they feel is overstepping its investigative authority," David Sobel, general counsel for the Electronic Privacy Information Center in Washington, told Hill following the
announcement of the proposed bill. "The United States should be in the forefront of privacy
technology, not trying to circumvent it."
Montreal-based Zero-Knowledge says it benefits from Canada's support for the development of strong privacy solutions, in contrast with what it says is the U.S. government's stringent controls on encryption and privacy technologies. 0
Zero-Kno
wledge,httpf/www.zeroknowledge.corn
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Adobe, Corel launch new color,
publishing products at Seybold

Public beta fer Acrobat 4.0 for Mec
Sy s temsissuedan openlnvitationtoMacintosh The featured plug-ins perform functions Web Capture, for converting Web pages
or sites into Adobe Portable Document
At the Seybold SF '99 publishing conference, users to putidpatein the publicbeta testing for previously only available to Windows users.
Format (PDF) files, which can be saved,
According to Adobe, the four plug-ins are:
held in San Francisco in late August, Adobe its new Acrobat 4.0 Mac plug-ins.
viewed offline, printed, or stored;
a plug-in that supporbi digital signatures
for authenticating and safeguarding data;
Document Compare, for opening two or
more PDF files side-by-side;
and a plug-in that aaows Acrobat users to
automatically send Ilies via email.
The minimum Mac system requirements
to run the plug-ins (which can be downloaded at the Adobe site) are a Power Mac
running System 7.5.3 (8.6 is required for Web
Capture), with 6 MB of RAM for Acrobat, 60
MB of available hard disk space, a CD-ROM
drive, and an Acrobat 4.0 licence.MJ
mi in
Adobe,http//betat.adobe.corn/
acrobat macplugin /download.html
Adobe unveils PressReady
PressRei
i
e neman
u i'
Get back in control with Internet Call Manager

You'll see who's calling while you surf.
You'll get to handle those calls evenanswer them live.
no Cal
ler I, Call Waiting,
Youwon't need anything
special hardware or an open browser.
specila
Youwon'tpaythroughthenose it
'sle
ssthan I/O thecostofa
second phoneline aslowa-ss5/ month.
int'erri.et;
a all er
Adobe also announced the release of

PressReady, its professional printing and
proofing tool for select desktop color inkjet
printers.
The software is a new host-based Adobe
PostScript 3 RIP optimtaed for professionallevel desktop inkjet printers. It indudes
advanced color management based on ICC
color profiles, along with tools to create and
print color-managed PDF files. The company
says PressReady allows users to create affordable, high-quality color prints from their
inkjet printers using Adobe PostScript 3,
Adobe PDF technology and industry color
standards. For graphics professionals, Adobe
says, it offers representative color output earlier in the print publishing workflow, and
reduces the chance of costly mistakes when
print jobs go to press.
"The goal in designing this product was
to deliver industry standards to the desktop
in an easy-to-use utility based on the environment graphics professionals already
know," says Susan Altman Prescott, director
of marketing for Adobe's,professional printing products.
PressReady includes a free 18-month subscription to the PressReady Internet Update
Program, which allows partidpants to download software support for new printers.
PressReady currently supports the Canon
Continued on puge$6

TORONTO EDITION www.tc .ca OCTO8ER 1999
uno ers ree

t ar i c e a s
Starportal to enable browser access
SACK :=TO:-'SCHOOL
SPECIALl""
'= "-'
: =: :
7'
to office productivity tools

Sy Sob 1Noosls
NEW YORK CITY (NB)
Sun Microsystems
tion from Microsoft's product to Sun' s

product much easier, according to Sun
president and chief operating officer Ed
I nc. is t aking o n
Zander,
M i c rosoft Corp. b y
'announcingthe purchase of a company

whose products are Micorsoft Office-like,
but that can be delivered to any Web
browser. In the process, Sun's vision of
"networked computing" or "networked
services" has taken a big step toward reality.
Sun called its new StarPortal a "major
initiative" that will move word processing, presentation graphics, spreadsheet
a nd other office software tools off t h e
desktop to any Web browser

and eventually to portable devices.
Sun officials announced the StarPortal
initiative and discussed its networked ser-
StarPortal is essentially a Web-based

version of Staroffice that combines a Javabased client with the software to enable
browser access to o f f ice p r oductivity
tools. Through StarPortal, users will be

able to access their office "desktop" and
synchronize changes from any Web
browser.
Software developers will be able to

integrate StarPortal features via a component model Sun will develop, company
officials also said. Through this program,
for example, a Web-based financial service
could embed within an investment application a basic spreadsheet component,
'
i'
Set-up
E-mail and Web Page
Technical Support
56K Digital Technology
vices future at a news conference in New

York City in late August.
Sun is carrying out its plan via its proposed acquisition of Star Division Inc. of
Fremont, Calif. Financial details of the
buyout were not made available.
In order to entice users away from
products like Microsoft Office and toward
which would then be made available to

customers through a Web browser.
Sun will also provide source code
under licensing terms, officials said. The
its StarPortal product, Sun will offer the
fications to these technologies and provide t h e s o u rce c o d e u n d e r S u n' s
ince 1989 The Connection is one of the first

ompanies to offer Internet service to Canadians.
ou know you' re getting a dependable service.
Community Source Licence.

Staroffice and StarPortal are also
multi-platform capable, Zander said,
meaning the products can run on Solaris,
e Connectionoffers reliable Internet service and

conomical rates for complete personal use, small
usiness and virtual Web hosting.
desktop version of Staroffice for free via

download at its Web site. A CD-ROM of
the software is also available for a US$9,95
shipping fee. Printed documentation and

support can also be purchased.
The Staroffice software is completely
compatible with the Microsoft Office
product family, including Word and
Excel, and is designed to make the transi-
company will make available the binary

version of Staroffice to end-users and the
binary version of StarPortal to service
providers. Sun will also publish the speci-
%he Connectionmeets your Fersonal and

rporate needs! 'Itle make it easyi
Linux, OS/2 and Windows. StarPortal is
also Java client-ready, he said, and is scalable so it can run on thin Web clients and
I '
' bygn44
C A N
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Web applications that cannot handle fat .

clients like Microsoft Office.
"We' re not interested in going out and
trying to compete with Microsoft's Office
fat-client product," Zander said. "This is a
network play, this is a service-distributed
play, this is a Net economy play. This is a
play to enable users to get easy access to
simple office productivity applications
from the network."
Early-access versions of the StarPortal
office productivity suite will be available
later this fall. The company said it is targeting spring 2000 for final delivery. Sun
will sell service and support for StarPortal,
officials also said.
Sun said it will work with key partners
like certain Internet service providers
(ISPs) and network hosting services to
accelerate the adoption of StarPortal.
The new strategy fulfills Sun's "anyone, any time, anywhere from any device
computing" strategy, Zander said. "It' s
building Webtone and datatone that' s

synonymous vrlth dialtone."
"The network's where it's at, and applications and services [will] move to the
network," he said. Sun and its partners
will move services to the network by
building powerful back-end servers with
the space and transmission capabilities to
store these applications in a secure environment."
Sun's goal is not modest: "To Webenable and browser-enable every device
that has a microprocessor in it; whether
it's your car, whether it's your television,
vrhether it's your desktop, whether it' s
your airline seat or hotel room," Zander
said. Sun aims to "provide the network
infrastructure in terms of software and
technology to allow you to connect these
Web front-ends to these very sophisticated back-ends through a portal-based computing environment."
Staroff ice,httpJ/www.sun.corn/staroffice
Adlohe, Corel leuncla new products

Continued from page$4
trol over their color quality.

In addition to the two main appBcaiions CorelDraw 9 and Corel Photo-Paint
BJC-8500, Epson Stylus Color 800, 8SD, 9 the suite i n cludes: Heidelberg
IS20, and 3000 models, and Hewlett- ColorOpen ICC LE for generating color
Packard DeskJets 89SC, 1120C, and profiles for input, display and output
2000C. The list of supported devices will devices; a monitor luminance sensor; Agfa
ITB Scanner Target for creating ICC probe updated at the PressReady site.
PressReady has an estimated street files for scanners; The Secrets of Color
price of US$249, with a special introducto- Management and FromDesign to Distribution
ry offer of US$149 through Dec. 31, ln theDigital Age,in PDF format; The Color
Guide and Glossary,in PDF format; Corel
1999. Mf
Adobe,
httpJ/www.adobe.corn/prodindex/press- Service Bureau profiier; Microsoft Visual
Basic for Applications 6.0; Canto Cumulus
ready
Desktop LE 4.0; Bitstream Pont Navigator;
CoreITexture; CorelTRACE 9; CorelCorelbraw now ln color
Corel Corp. has added color management Capture 9; Digim are Digital Watersoftware
from
Heide l ber germarking; Human Software Squizz!; and a
Druckmaschinen AG to its CorelDraw 9 library of graphics, photos, and TrueType
Graphics Suite, calling the new version fonts.
The Premium Color Edition will be
CorelDraw 9 Premium Color Edition.
Corel says the new edition, which has available in English, German, French,
a suggested retail pdce of $1,550 (or $775 Italian, Spanish and Brazilian-Portuguese
to upgrade from competing products), within 60 days df the North American
offers service bureaus, output centres and release. A Japanese language version is
professional designers phenomenal con- scheduledforrelease in 2000. MI
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THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca O CTOBER 1999
- oo
NKWS
an wa on i in u
Microsoft, Fatbrain, Adobe unveil new reading technologies, services
onsumer skepticism and high prices will be a driving force in the growth of the
have been blamed for the slow adop- . emerging e-book market.
electronic-reading devices with its high-quality typography. He predicted that in fewer

tion of e lectronic-book (e-booki
The application i s p r opelled by than 15 years, more than half of all book
Microsoft's ClearType technology, which the titles sold will be electronic. "Advances in
devices, such as the Rocket eBook and
SoftBook, and e-book technology in general, company says makes digital text as readable computer displays and storage have made
In late August, however, Adobe, Fatbrain and as the words on a printed page. Microsoft electronic reading possible," Brass said,
Microsoft each announced new electronic- Reader also comes with a built-in dictionary "Microsoft Reader will make it widespread
reading technologies and services that may and storage capabilities, tools to help users and profitable."
help speed the pace of acceptance.
jump to any part of the document they' re
Microsoft, http: //www.microsoft.corn
reading, and a copyright-protection system.

MicrosoftReader
NB AtSeybold SF '99 publishing conference
in San Francisco, Microsoft Corp. introduced
a software application it claims will make it
easier for computer users to read text on their
screens. The software giant is hoping the
Microsoft Reader's clean, uncluttered copy
The company expects to ship a beta version

of Microsoft Reader in the fall, but did not
reveal an estimated price for the product.
In his keynote address at Seybold, Dick
Brass, vice-president of technology development at Microsoft, claimed the Microsoft
Reader will change the pace of adoption of
Adobe Systems
Adobe Systems had e-book news of its own at
will allow publishers and retailers to make

electronic content available for distribution
and sale over the Internet.
The partners include Bames BT Noble,
Everybook,
Fa t b r ain.corn, 1st B ooks,
Glassbook, Iornega, Octavo, Salon.corn,
Seybold Publications, Simon R Schuster, and
Xerox.
"Our objective is to provide publishers,
distributors, and retailers a quick and secure
route to distribute and sell documents via
the Internet," said Joe Eschbach, vice-presi-
Seybold, announcing the pre-release of two dent of Adobe. "Since many publishing
new technologies, Adobe PDF Merchant and
Web Buy, for testing and implementation by
a group of Adobe partners.
houses already use PDF for printing and

archiving, we wanted to develop a technology built from the open, publicly available
The company says the two technologies
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OCTOBER
WHAT'S NEW
become popular. AltaVista, the original giant

computers earlier this year. In that case,Sony of Internet search engines, seems to have
San Diego software company from selling an won a temporary restraining order, which adapted that theory to the Internet age, by
hanging out a sign on the Web that offers
emulator that allows PlayStation games to Connectix is now appealing.
freeInternet service.
run on PCs.
The result has been a stampede, with a
Free
beer
strategy,
AltaVlsta
st
yl
e
The U.S. District Court for t4e Northern
new subscriber registering every five seconds,
District of California denied a motion for the
on average, since the service launched.
injunction that Sony had been seeking
AltaVista representatives are confident the
against Bleem Inc.
new service will easily reach iis target of one
"This decision is huge for Bleem," said
million users by the end of the year.
David Herpolsheimer, president and chief
Although many European Internet serexecutive officer of Bleem in a statement.
vice providers (ISPs) offer free basic Internet
The ruling means Bleem can continue
.-Illt~ N Q A%%A~
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at
service, anything approaching a full-featured
developing, marketing and selling its emulaInternet subscription has generally carried a
tor software in the run up to a trial, which has
price tag in North America.
been set for April 24. Bleem saysit has already
ANA4 t Sf aw r
~
a
AltaVista's solution has been to incorposold 80,000 copies of the emulator, which is
rate
software from 1stUp.corn (a company.
designed for use on Windows-basedPCs.
Mlc(OPUM ~
AltaVista has a 19.9 per cent stake in), which
A Sony representative in Tokyo declined
combines a sophisticated automatic subto comment on the ruling.
scription signup service with a micro-portal
Sony is alleging copyright infringement
Web browser.
and violation of trade secrets against Bleem
The micro-portal is key to the free subin developing the device. Similar charges There's an old saying that hanging out a sign
that were brought against Connectix Corp. that says free beer is the quickest way to scription, since it remains visible and plays a
mix of user4etermined information content
for Its Virtual Game Station system for Apple
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Create Neh Qalihlcs

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ebgraphicsandphotoediting projeds. Advancededitabietext andgraphic designtoolswill
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New featsnaVectordrawingtoots Editabtetext withtet on apath Nulticolcurgradient options
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Jgsc Softvgare
00
E-booh bandwagon fllllng up

Continuedfrom page $7
Fatbrain.corn has lofty goals for its new

service, which i s c a l led e Matter.
Fatbrain.corn chief executive officer, Chris
format they already use. With more than
MacAskill, predicts eMatter will take the pub-
free Acrobat Reader software, is the mecha-
No needfor importing gtaphicscreated in otherapplications
Only $
guishable from ordinary dust.

Unlike regular wisps of bellybutton lint
or cat dander, however, MEMS would be
packed with microscopic wireless transceivers, sensors, lasers, and wrapped in a selfpowering skin of solar energy cells.
According to Randy Katz, an engineer
working on the project at the University of
California at Berkeley, research prototypeson
a much larger scale (5 mm long) have already
been constructed. Says Katz, "This remarkable package has the ability to sense and
communicate, and is self powered."
Katz publicly revealed the project at the
Mobicom 99 mobile-computing conference
in Seattle. He claimed that in tests, transmissions from the MEMS prototype were monitored from a range of 21 km (13 miles). Katz
said a basestation or receiver unit could be a
handheld device, much like a pair of binoculars. Applications for smart dust might
indude surveillance of hazardous locations
and space exploration.
Future developments in smart dust, Katz
and advertising. And therein lies the key to the claimed in theNew Scientistreport, indude
mystery of how AltaVista can give away free building distributed intelligence into the
Internet serviceusers have to put up with dust to produce "swarm behavior."
New Scientist,httpl/www.newscientist.corn/ns/
some advertising on their desktops. The free
19990828/newsstoty2.htmi
service is not currently available in Canada.
In other news, Compaqsold a majoflty of
its AltaVista division to CMGI Inc. AltaVista is IBM Netflnlty servers under $$,000
now AltaVista Company, a self4escribed pre- IBM Canada has announced the release of
mier online mediaandcommerce network JE the Netfinity 3500 M10 server, aimed at businesses that need a cost-effective networking
solution based on either the Microsoft
The dust may bewatching you
It may just be the silly season, but a report in Windows NT or Linux operating systems.
The Netfinity 3500 M10 is certified as
the New Scientistdaims that digital smart
dust is being developed that could eventual- compatible with the four current major flaly be floating around inside your house, vors of Linux, which have becomeextremely
popular as the OS ofchoice for cost-effective,
watching you.
According to a report in the current reliable Web serving. I B M c l aims the
online edition of the magazine, a serious Netfinity 3500 also offers full RAID hard
attempt is underway to develop microme- drive array support for Linux.
The company also claims the 3500 M10
chanical systems (MEMS) the size of dust
motes, which would be light enough and
Continued on page60
70,000 Acrobat Reader downloads per day, lishing world by storm much as eBay and
have influenced theauction
Adobe is expanding the market and building M P3 technology
and
music
arenas.
the technology to facilitate its growth."
The company is targeting both authors
Adobe PDF Merchant is a server-based
technology that can be integrated into exist- who can't find publishers and publishers
ing ecommerce and transaction servers. It who want to deliver content that is often
manages encryption of PDF files and the dis- costly to print, such as outcf-print materitribution of keys to access them. Web Buy, als, training manuals and company. research
which Adobe will indude as a feature of its papers. EMatter also allows magazine pub-
sass gy a n
JaschintShop Pe 6 isone ofthe mostpowerful
CIIc
po w
small enough to float in the air, indistin-
t o c c 4 C
Siit on eebsiteat wwwjasc.cornorcall

JascSofhrueCanadaltd.atW IN -3SS-SS59fordetails
SaeeaasSae hr pw'as vmasd th'spahi
ocqyright
598 Jsc$albwe, ha Nl tighhrsenel hirt 5hophahatadssak afJsc sobee, sa a oscr oahwls as theympsly aftier rspslie ower.
nism that will allow consumers to purchase

and view electronic content produced using
Adobe PDF Merchant. Acrobat Reader with
Web Buy will be available by the end of the
year, and AdobePDFMerchant in early 2000.
The pre-release of the Acrobat Reader
with Web Buy and a demo of the buying
experience, which includes downloadable
electronic content, is available at Adobe's
Web site.
Megan Johnston
Adobe,hiipJ/www.adobe.corn
lishers to resell articles that have been printed in previous editions.
An author who wants to publish a document uploads it to the Fatbrain.corn Website

as an Adobe PDF,Microsoft Word, Postscript,
or text file, sets a price, addssummary information and places it into one of thousands
of subject categories. Foreachdocument sold
on Fatbrain.corn, the author gets a 50 percent cut. To entice new customers, the company is offering 100 percent royalties on all
work sold between Oct. 18 and Jan. 1.
Authors will also be charged a monthly listing fee of $1 per title starting in April.
Fatbraln.corn'selwatter
Fatbrain.corn-is offering several titles for
NB
Fatbrain.corn, an online seHer of technical books, introduced a technology that free as an introduction to its eMatter service.
lets book publishers and individual authors You can search by topic and download titles
sell digitized documents online and keep at the Fatbrain.corn site. Ci
Fatbrain.corn,htipl/www.fatbrain.corn/smatter/
half the profits.
'
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Intel Celeron 366/400 (w/o Fan).....,....

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Intel Celeron 366/400 (w/o Fan)..................

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Intel Celeron 366/400 {w/o Fan) .......

IntelCelemn 433/466/500 (w/o Fan)
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and ANSI X3212 TP-PMD standards
TV output optiono*
Intel Cefeton 366/400 (w/o Fan).........

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A P R O F E S S I O N A L D I S P L A Y C O M PA N Y
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TORONTO EDITION
MEN $
www.tc .ca
Palm files lawsuits to protect turf

"from directly or indirectly copying, importing, exporting, distributing, or selling in any
medium (certain portions of the) copyrighted
Palm OS (TM) source code, or object code, or
any software derived therefrom."
Califo
rnia court.
Bob Robinson, executive director of marThe injunction, based on daims that the
Royal daVinci (htlpJ/www.royal,corn/)infringes keting for the Royal products, said oa modion Pahn's copyrights, prevents the defendants fied version jof th e daVinci software] is
being mitten" that will not infringe on
Palm's copyrights and Royal intends to
bring the revised product bark to market
soon.
While keeping its competitors scrambling, Palm continued to launch new prod-
handheld computing devices.

Temporary restraining orders were issued
by both courts, and on Aug. 10 Palm
received a preliminary injunction from the
Computing (hitp J/www.palm.corn/) subsidiary

filed suit in Hong Kong against Echolink
Com Corp. is going to court to protect Design Ltd. This was followed the nextday
the operating environment of its fabu- with the fili n in a U.S. Federal Court in
lously successful line of Palm handheld California of a suit against against Olivetti
(Royal) and CompanionLInk Software
the
romputing devices.
On July 21, which roughly coindded hardware manufacturer and operating syswith the Palm Hle launch, 3Com's Palm tem developer, respectively, of Royal daVinci
Sy Jim Omupts
--l ~~ ,='~
& =-COMPUTER:SV(9TKMS
~ " '' ~~
ucts. On Aug. 3, it announced the limited
Intel Pentium 233MMX $549

In'tel Pll3 33 celeron $ 5 9 9
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Intel PentiumIII 4 50 $
ymrs Pmts
nnd5 Pmrsinbetu Intel Pentium III 500
wnlrnntr.
Intel Pentium II 550
AMDK6 n
4SQID $629
Intel Pentium II 600
AMDK6-B 400 3 D $ 5 99
Special
759
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$09
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INTEL
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Intel Pentium75(USED 16MB)
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Intei Peedum II 400
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New Palm challessllers

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release of the Palm Ine Special Edition,

which has a flip lid and transparent housing.
The device will only be available through
some U.S. educational institutions, but if it
proves popular one would expect a full production run might follow, despite its higher
production costs.
devices. Among them are the eDiary by Fuga

Corp. (hltp://www.fuga.corn), the Helio by
VTech Information (hltpJ/www,vlachlnfo.corn/),
and the OSPro by Oregon Scientific
(hllp J/www.oragonsciantific.corn/).
Representatives of these new products
dedined to comment on the lawsuits filed by
Palm. Fuga did say, however, that its unl(lue
patented software is substantially different
from the Palm OS. 0
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A selection of
KM players
TME
COMPUTER
PAPER'S
Managingcustomerrelations
through your
computer .......73
Ramping up toWindows2000
Server and
Terminal Services... 82
Baan Company
http: //www.baan.corn
Along with SAP, Baan is one of the prindpal suppliers of business-process software solutions to major corporations.
Company slogan: This is simply better
business.
Cha'ngepolnt Corp
http//www.changep
oint.corn
This Canadian firm is a pioneer in the

development of professional services
automation (PSA) for the computer
industry. PSA software handles functions
such as customer relationship management (CRM), project management, and
time and expense tracking. As such, it
can be a key tool in both maintaining
good customer relations and visualizing
and optimizing the effidency of compa-
rom trains ottin
ny activities.
IBM
http J/www.ibm.corn
IBM has embraced the Internet with a

vengeance, moving its focus from dosed,
proprietary m a inframe-and-terminal
solutions to compatibility with the new
world of Java, open source Linux, the
Web browser user interface, and true
Internet-enabled interoperability from
mainframes to handheld computers.
Under its "e-business" uinbrella,
knowledge management is a major part
OCTO
BER1999
TECHNOLOGY
SOLUTIONSFORBUSINESSINCANAOA
to
o w e e m ana ement
By Jeff Evans
are intended to allow information and

intellectual capital to be applied to
"best practices": the most effective
way of doing business.
Many of the inventions underlying the progress of civilization
were forms of knowledge-management technology, even if they
5'
nowledge Management (KM)

is the key to organizing an
cean of electronic data and
Notes messaging and collaboration technology. Notes has become a strategic

component of many small, mid-size and
large organizations' knowledge-management systems.
IBM and its third-party developers
and business partners can either participate in or directly supply virtually any
hnd of knowledge-management system.
employees' diverse activities into

an efficient, successful operation.
It's also key to encouraging effective collaboration among members of an enterprise. In the last
couple of years, the Internet has
brought KM tools of varying cost
and completeness within the reach
of organization of every size, at the
same time that networking technology
has transformed how all kinds of businesses operate.
In an age when information is king,
knowing how to create and use knowledge
assets effectively spells the difference between success and failure.
Lotus Development Corp.

http: //www.lotus.corn
Originally focused on its 1-2-3 spreadsheet product, Lotus eventually realized
Intellectual capital
An intelligently run modem organization will use its constantly
changing electronic archives and databases of knowledge as part of
the dedsion makiing toolkit to deal with change successfully. It must
that Microsoft could not be beaten as the
Trainspotting is not enough

Trainspotting, or to be a trainspotter, is to be obsessed with the
anivals or departures of trains. A trainspotter will sit for hours watching the trains come and go, laboriously developing a handwritten
train schedule, when he or she could simply walk over to the local
also leam to value and maximize the potential benefits of the cre-
station and pick one up. It is a metaphor for unproductive use of time
market leader in PC business software

suites, and that the Notes messaging and
collaboration technology had huge
potential for success in the new world of
dient-server and Internet computing.
After being acquired by IBM, Lotus
has concentrated on adding more collaborative, project management and business process (induding e-commerce) features to notes. Lotus has also led the
enterprise networking market in including elements of America Online's instant
messaging (IM) technology in Notes,
with its latest version of SameTime software. When fully implemented, this latest version of SameTime will allow for
much easier, more flexible and productive virtual meetings, l
and project organization.
Continued on page66
ative, living thoughts of its employees, customers and associates. If it spent collecting and organizing information.
wants to grow and continue to serve not only its internal needs, but
One of the most common errors in KM is the assumption that just
the demands of a rapidly changing world, any organization has to saving data is enough. Corporations convert old documents into digrealize that its future depends on fostering a
ital form, and capture new customer
electronically, and then let it
gS tp bpj] the information
capital" wisely.
sit in data warehouses, unused. This is
Computer t e chnology p r ofoundl'y
changes the ability of organizations to manIt isn't a new problem. By some estiage knowledge, but it requires conscious and
mates, less than five percent of paperwork
determined leadership to use new technology
is ever looked at again by a human being
for the best long-term success.
after it is filed away. Electronic files offer
the potential to be searched and analyzed
The things that maJre us smart
much more cheaply and quickly than
As the technical ability to digitally collect, store, organize and retrieve paper records, but the question still remains: for what purpose?
information improves, there remains one underlying question: "What
do we want to do with all this stuff?" There's simply too much hap- The College of Knowledge ecology
pening for one human mind to comprehend. For computers to boil The key to any knowledge-management strategy is to relate a conthe info sea down to useful form, we have to tell them what we want. stantly changing resource of collected data and human thought to
A knowledge-managementmethodology has to be developed to the mission-critical objectives of an organization:
handle and use the info load. All knowledge-management systems
Continued on page64
of all IBM's integrated solutions. IBM
itself has embraced the culture of continand creative collaboration.

ual learning
After its decline in the face of competition from other PC makers and client-
server computing in the early '90s, IBM

acquired Lotus, mainly to ow n L otus
earning
weren't called that at the time.
Writing, mapmaking, the sdentific

method, trained bureaucracies,
public education, standards of
weights and measures, libraries,
moveable type and the printing press
have all been critical parts of the history ofhuman knowledge management.
These technologies from simpler times didn't necessarily make us wiser, but they did
make us "smarter" in our ability to organize larger scale societies and economies.
Ppr compute
jg fp Seg dpwn tp useful
form, we have tp tell

them what we wmt
ggg T ECH E N T E R P R I S E

From tralnspottlng to management
es to analyze market activity and trends,
and its traders make bets worth billions
computes the most effident ways to

deliver goods on time and keep its trucks
filled with payloads.
Th e CIA needs to sift through its databas- A bank collects dossiers on its millions of
es of satellite photos, telecom intercepts
customers, and has its computers guess
and agents' reports, then make a best
when it's most likely to be productive to
guess about what foreign governments or
send individualized marketing informaterror groups are planning to do.
tion to them, to get them to sign up for
A t r ucking company combines global
credit cards, invest in bonds, or renew
positioning system (GPS) data from its
mortgages.
trucks with its database of waybills, and A brokerage firm uses networked databas-
on how the market will move.

Junk-mail companies buy and sell electronic "sucker lists" to rope in new business, and constantly monitor the effectiveness of their pitches to increase productivity.
Canada's Ministry of Justice converts
printed Canadian statutes and case law
into digital form, makes the resulting
database searchable online by thousands

of judges, and enables network-based collaboration between members of the
Supreme Court.
The Canadian Parliament passes legislation to let federal political parties have
spedal access to confidential Canadian
electronic census data, to more effidently manipulate voters' opinions (see "junk
mail," above).
A h o me-based business selling maple
syrup products over the Internet maintains a Web site, develops an email list of
its customers, and uses off-the-shelf

Windows or Mac software to automate its
contact management, phone messaging,
faxing, invoicing, payments receivable
and collectable, payroll, taxes and bookkeeping on a PC.
To an ever increasing degree, having an
effective knowledge-management system in
place is a condition of survival.
The knowledge-management process
The ultimate goal of knowledge management is to combine living human beings'
experience and creativity with all the other
relevant knowledge available, to help an
organization make the best decisions and
operate according to best practices.
Successful knowledge management
requires all the components of a complete
solution to be in place, in order for it to
work. A partial system either won't work at
all, or will give poor quality results. The
building blocks of a knowledge-management
system are:
1. A knowledge-managementplan, which
indudes a business case for knowledge
management and criteria for measunng
its benefits in the organization.
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eb-bised iite managemellt tools mean nefrainingiequled.
2. Leadership and support for the KM strategy from managers and informed and
willing participation by employees.
3. The integration of various building block
technologies into a viable KM system,
which in current practice is based on
computer database, networking and server technologies, MissionMtical information has to be captured quickly, cheaply
and accurately into digital form, safely
stored and backed up, organized into
searchable databases, and made accessible for analysis and action by authorized
users.
4. Automated production, sales, reporting,

collaboration and/or decision support
capability. Typically, specialized software
is required to allow people to collaborate
and share information, and to continual-
e
I
ly analyze the information from databases, the internet, or a data warehouse. The
system should allow for the automation
i l l
oo 'tt
ste
of mission critical processes (such as

order entry, dispatching, invoicing, and
electronic payment), as well as continually update reports on operations. At the
enterprise level, enteiprise resource planning (ERP) systems are employed by over
70 percent
of Fortune 1090 companies (a
list of most profitable firms, compiled by
this U.S. magazine) to improve effidency
of planning, supervising and conducting
operations.
5. A plan and procedures to allow the organization's
kno w ledge-management
processes to grow and'improve over time.
KM systems have to allow for learning
Continued on page66
OCTOBER 1999 THE COMPUTER PAPER CREATER

TORONTO EDITION
T ECH E N T E R P R I S E
www.tc .ca
ten times as much before the system is up

and running.
spite of the cost, the ERP software marclose
coo p eration fpgg thgQ QVp f)qKp Qt a
m as
a jor
ERP
vendor,ket Inamounts
such
JD
Edwards,
to about $5 billion by some
and criticism, to accommodate dynamic between senior mane asily start a t e stimates and total r e lated costs f o r
change and evolution of the business, agers, IT staff, and all O
f pBpCIWOfk WRS OVATE$250,000.
can
ERP systems ERP/knowledge-management investments
migration to new technologies, changes other m a jo r d e partare designed to allow may run as high as $50 billion. Major firms
in personnel, new suppliers and cus- ments. An outside conJ
extre m ely sophisticat- active in developing software for ERP solutomers, changes in product lines, and
sultant or KM solution
h
'
ed planning and con- tions, such as SAP, PeopleSoft, Bean, Oracle
new policies, products and business mod- provider will likely be
h
g ft
trol of manufacturing, and IBM, will either be able to recommend
els. In particular, the Internet is offering required to assist with
distribution, market- authorized ERP or knowledge-management
the means for knowledge management to Planntn and i n i t i al
it
WaS
filed
aWaar
Y
ing, a n d o ther busi- partners or consultants, or can provide conbecome much cheaper, simpler and more implementation.
sulting services themselves. Maintaining the
n ess operations. A
widely available to smaller organizations.
Traditionally, Iaige
organizations have been the focus of most for- c o mplete implementation generally takes a knowledge-management program will then
How to implement a KM plan
mal knowledge-management activity. A large c o uple. of years to finish. And the $250,000 entail either hiring and training in-house
Depending on the size and complexity of your organization typically has a lot more informa- f i g ure quoted is just for the software. The knowledge-management staff, and/or conorganization, you may already have an in- tiontodealwith,andmuchmoreinternaland f u l l p rice tag, including networking, hard- tinuing to use outside consultants.
ware and related costs, is typically about
Continued on page 70
house information technology (IT) depart- external cbllaboration to organize.
so, d o pmg
From trainspotting to management

Contimied from page64
KM strategy will involve
A fairly basic software installation from
By gp~q qgtHggtqg
]pokqd gt agajg b~
A selection of KM players
Microsoft
sion of IM software, and offered it as apotential standard to the Internet standards committee tasked with developing an open standard for instant messaging.
http: //www.microsoft.corn
Microsoft appears intent on doing everything
Open Text
ly of server and PC software.

"Inspired" by America Online's IM software, which allows for easy real-time conversation and collaboration on the Internet,
Microsoft developers created their own ver-
industries, Sun and its third-party developers

have promoted Internet standards and Java
of pervasive "network computing."
for providing powerful, collaborative working environments for organizations.
SAP
http: //www.sap.corn
for everybody in the knowledge-manage- http: //www.opentext.corn

ment field: the question is, will it be able to
do it well, and on the first try? Although it
claims, somewhat justifiably, to be very
inventive, Microsoft is also expert at adapting
pre-existing technologies (such as a Web
browser) to its proprietary operating system
and integrating it closely with its large fami-
A maker of UNIX servers and workstations

that power much of the financial, scientific,
engineering and Internet service provider
In general, Oracle's database solutions are

often reputed to be better, while Microsoft's
are cheaper. Oracle founder and chief executive officer Larry Ellison is a major proponent
Canada's Open Text Corp. provides a range of

software and consulting and support services One of the premiere ERP/knowledge-manageto enable organizations to operate "collabo- ment solution vendors, provides high-end
rative knowledge management across the management and communication software for
clients such as Mercedes-Benz and other Fortime
organization."
1000 customers (a list of most-profitable firms,
compiled by this U,S. magazine). Moving with
Oracle
the times, SAP claims to have embraced Linux
http:
//www.oracle.corn
The major database software vendor, Oracle is as an option in its product mix.
in a fierce fight with Microsoft to provide the
engines that index, store, and make knowl- Sun Mlcrosystems
edge available over networks and the Internet. http: //www.sun.corn
Tivoli
http //www tivoli corn
Another IT management software company
acquired by IBM, Tivoli offers software and
services that help manage the life cycle of
knowledge assets as they grow and increase
in complexity, allow secure deployment of

vital business information, and improve the
performance of existing enterprise resource

planning (ERP) investments.
Je/f Evans
C O M P U T E R P R O D U C T S D I STR I BUT O R
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OCTOBER 1999 THE COMPUTER PAPER GREATERTORONTO EDlTION
T ECII E N T E R P R I S E
From tralnspottlng to management
sultant can help recommend the develop-
Continued front page ig6
ment of an appropriate ERPsystem, as part of

the overall knowledge-management strategy.
SIUIEs meet ERp
Some of the catalysts spurring mid-sized

organizations to jump into knowledge man-
For small to medium businesses (SMEs) with

smaller needs, smaller budgets and often limited IT departments, it may be necessary to
select a consultant or solution provider to
practices and competitiveness.

Th e Internet, which has at last provided a
cheap, truly standards-based platform for
global collaboration, f. commerce and
messaging, and allows more players to

afford the price of entry to a professional
knowledge managementand ERP system.
agement now are;

The need to replace or upgrade all computer systems in preparation for YZK and
the Euro currency conversion. It doesn' t
assist with the basic analysis of needs and

planning for a KM system. Based on discus-
Small beat smart
make sense just to replace hardware For a very small company with limited budwithout looking at improving business get, there's typically less internal informa-
sions with the business's managers, the con-
www.tc .ca
tion and fewer human relationships to man-
age, potentially permitting a simpler and

cheaper information system to yield good
results. Smart use of PC-based client/server
computer tools to maximize knowledge of
your market, customers, sales, cash flow and
future plans and activities can be a good
investment:
A do-it-yourself entry into knowledge
management for a s m al l b u sinesswill
include:
Personal research on knowledge management and development of a plan.
Use ofInternet technologies,an off-theshelf, standard business PC, and server
software and hardware with some customization as required. Creative use of
Internet resources (such as listed below),

I
I I I
I I
regular study of knowledge-management

publications, and attendance at KM
industry events and training (see the list
of contacts and events, below) are the
price for becomirlg KM-ready.
Entry-level KM tools for a small office

approximate, on a smaller scale and at less
NM
333NHz
complexity many of the elements of an

ERP/knowledge-management s o l ution,
iNIK-
Software options include the f o llowing
examples, by category:
NEWl INac 63 QLNA

QA'$ LOWI$1 PRICH
NUNe3/400NHzNiaitowey
SSgtoitng
hnt 63/QIMHzpop
lerpf preferrer
64/4N NHz,64MS,1NI Saduidemdm

alarge 106fgHD,SN modem,8-KQN
$C A
INDE m , R ~ SUSS
led" hdt 56gbp Shd

at~ V~
hemsip/mamh'
dNSvideoRIM,hlwdforgarnet
2bmitdnU50ports,andma* morel
ladmhn
15mndgmediamai tarw/gpeabers
eor rres
rarrre rrr roorrlro
NNIP. PowerNacG4/4$0NHz Niaigower
Nac Portajtjes300NHz -400Njtz

63/350/64NS/4eg/Gt/56h/]4 4 drtHoMafih f 52 569
63/4N/64 NS/6
Gtg/Ot/56h/144drgvoMatgm 4 999
NHMN
itoolr~ GS/300/3 SD/32HtD .........OIL
Server, Microsoft Back Office, or Linux

server software.
ag]S
Hew "cobalSl
t ue EZ4tpenmtnitawer
Keyboard,Mourn,Nag05S,d fnduded
r 22616UI Wddbad
63/3% MHz,
4N, mul450Nlzmodeh
24XGt,IDVDepgenalon400Nlz
Hew ldNt dlh
Rngo12030grophffp
l
New "shaltSlue' IZ-Openni nttnwer
Keyboard,Mome, Nor 05S.6 fnduded
$3$5$
ar manna,
msheen, aephaal
e%fffh spsfam
shipphnmf4kfetm 'Pp, Meah sfnpfkn Ihaamlar 'PP
Email software: M i crosoft O u t look,

Netscape Communicator, Eudora.
Accounting software: AccPac for more
substantial small businesses, Intuit's line
of finance software for very small busi-
f>)$$
nesses.
TP mmem
, mkenn, nepnsnd
Take up to3is monthsto pay, with nopaymentsfor 90 days onall Macintoshsystemsanil peripherals!
New, on-the-spot, 15minuteleasing approval. Personal I Business.*
iua, ihk, gmh, aa fn eat ila gpphlogoaafaeperrr ef gpphfeafona Ia. makernahaaks aepramnr ofrlmr raponprshkha
' aamaat
Trahlaesmapparel aagr,gosnook raa, hsiaal Iar paraaah agoaa. fuv lanai a pgeels. Tnnl ahiWrelm hoaapengr so orna.
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apaa erqkia uaohoaalinenim aakrdrd kehr hr atpralan h rue alosaprpnk lae all fa ha adshipeagaaa& II
nia ahlsnm
daageegfea mga! Oprfraaaaassamair'an sf paagseTins adkdarr ae
Pr o ject p lanning software: Microsoft
Project.
PowerNac03/3$0-4$0 NYiitower
Hew 450
Nlz 64,wghRrewireSU5$
aImge20Gighardddve,120MS 64/450 SHl r
16NS AII
Rage120grfgkirg
DVD-R
OM/O, 100MSZlpdnvo
I
HN f+ Nue ~4tpfmndfitewer
Wi n d ows or Mac database software, customized to th e organization's needs:

Microsoft Access or FileMaker Pro.
Server software: Microsoft Small Business
Internet search software: see below,

De sktop PC office application suite: typic ally Microsoft
Off i c e ( w hich h a s
become the standard), but also Corel
PerfectOffice ahd Lotus Smart Suite.
Sales force automation (SFA)/contact
management
(CM) applications:
Symantec ACT!, Maximizer or GoldMine
(CM packages), and phone/fax software.
+os
gg ND ay
parermlsoSppp
ruoo
tnanSCSI ahepeaatamtehpps
aSCSO
LartnSCa 9.1elenhfthmt
hpps
a aSCSD .............
tactnscsl ILzafapneRPa
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MAC, EXPO
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scsl spactatf 48 Qescst
arrenaaed.............. 0 aae
taChcnt 9.1etatymtetttsftg...................... dte
taanSCSt SPEQktf
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Hffrip
Pepfnppmmanrrfrfw-ZkrrpsagyDrffran
tarte Snl 9.1 Ofg
Ila Uttra.zfast/whfeSnt hanaml ... $ Sge
tean Snl IS,Z rdatpaUtha2 Peag/aatdaSCQhderaml ... Sa'9
torteSCS
t Pflft Ihe 2 afe aatdn
Snt hmmt/mNn..... 449
Smwn& Srnpsge-eamfplarnSrnnrarer/rmeefn
tarh ffeaatm lZAZ-lkz maatnhte
Ctpaea nnferaet... 3 kae
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age reamhan Odfeet
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/nngnsmd . 419
800 669'2$24
- Nimday
teyrky 9466N-6N PM-
tk ra 1
goNl efaa faa alatdmPawerfttsarhChaaep .... 3 CILL
SZ Nl Segka fepeg
Pnarttrah Cteaenesp ....,...... Cklh
2 4-2$ S I P l E N I E R
keap,iZaNlamtZSeanSenna fe
aalenn ........ Ckhh
72 Ph Sntnmidahter aaairemnry, PnarerNar, attac ..... Clhl
kattfrSttRkfefnreer Oefrtame Ohaaaaamrr .......... CALL
fridnp
,tanm-Ppm;SefnrdeyeoiSnndny,learn kern
hnlnmeflee atda, Enhihilian Place, national Trade renlre
Immnery
poursdmagghnhathe firnwmgmr- ptgmemler arfnnto)
loghp
degedndggtentaCOMPUVISFEgy
6 romprdgr5upersoleaftb over512,SSS,SN el predurt et
blnmmtprheg.seveuple giyg nnaaide snlartfen of nea,med,
overs
tockednnddogeoalpredurt.Over90extihgnrp,Soily
com
puter aurtfen.Freelolbp onUnuzondmere. Test-drive intort
games
fn Armde. Infernal Gslk.thttn aa IPCMultimedia PC.
ON( DOLLNOjI'
kata
est thing to a universally accepted global

information medium yet invented, it is very
f lhtan S YSSaetnfbn~....... . O th
Onn-Ssaa
lege n2eaeen
/ gppaaaay ... 8P9$
plastic: it can be molded into almost any

form, for any purpose. For many workers,
ranging from employees of large organiza-
SpftatarIndividvrdnrFrnnryfr Adnfhnhpnwith this togpon

Olltellef la hnaullamAR
EAnfnfTE
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squareand theme park The Internet should

not be regarded as simply a possibly difficult,
possibly marginal extra market.
Because Internet technology is the clos-
Nhffll2120-dan nlzfttt Iziihe, ZSSt .. 3 89
PL%.annizn Qkhe) ............ a la

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The peer man's (and woman' s)

KRfl system: Internet search
The Internet is quickly evolving into the
global shopping mall, library, school, town
tions to operators of small businesses, selfemployed professionals or students, an official knowledge-management solution may
be either too expensive to be practical or too
specializedto be useful for some tasks.The
Internet is p o tentially a h i g hl y u seful
knowledge-management resource for certain p u rposes, particularly t h ose t h at
involve searching for information on new or

unanticipated topics.
The Internet can be very effective for
locating new potential suppliers or customers, or making contact with individuals
gQ
OCTOBER1999 THE COMPUTERPAPER CREATERTORONTO EDITION vvww.tc .ca
T E C H ENTERPRISE
Kl i
aI
COlllp lllpellp
e>~r spppt w~t
I
Etobi c o k e
'
suae Bloor St. W est
Knowledge management is a concept that

can help illuminate the most important
ea
challenge and opportunity to organizations

in the globalized economy, that of constantly learning, communicating and changing
to stay effective and successful. A knowledge-management strategy is useful even po
the smallest business, if only because It
focuses management's attention on the
worth of the people who work for the organization. and the importance of their individual and collective creativity to achieving
the objectives of the company.
QEW
I
Mis s i s s a u
L o c a t i o n : e - mail:stanisoidirecLcom
Conclusion
sumpaeowne ee weal x
a Loc a t i o n : e.mail:andzikoidirect~m
600 Burnhemthorpe Rd. West //2 Mississauua, On LSB 2C4
Et ob i c o k e, On MeX 1Ca
Tel: (QOS) ee6-7770 Fax: (QOS) eee-7776

Saturday 10AM-ePM !! !NOW Sunday 12.OO-SPM (Etobicoke location only! u)
T el: ( 4 1e ) 2 3 2 - 2 7 7 7 F ax: (4 16 ) 2 3 2 - 2 4 0 1
BUSINESS HOURS: Iuonday - Friday 1OAM - 7pui
:
':
.
;:
-.
-"
:;
:ComjiuterRijairi:
,
'Upgrades'
and
- Ti aisle rri'i.'..Tr
c.
"'-" U ' aike to:Peutlw'n > Pj.*ntiumMINX,' PeutiumlI':,: Peiitium

:.Saftrple:S~toivis:.:.-:I
- -
I
J
g S
~ g
I e g
6.4GB (Qms/256KB cache)................159
.-
Over the next few years, all Internet-
<I S
based business solutions will include powerful process management, commerce, collaboration and planning capabilities as
built in features. This cheap, powerful intel-
g
I &
e j
Sound Blasler PCI128 .......................89
(9ms/258KB cache)................179 TTX 15" SVGA n.i..............................209 .Sound Blasler 16 Sound Card............45
Trade your used computer 8.4GB
13,6GB (Qms)256KB cache)...,.......219 TTX 17 SVGA n.i.0.27...................329 SB 16 Compalible Card.......................25
for a new (call for details)
20.4GB (9ms/512KB cache).............329 TTX 17 SVGA n.i. 0.25...................379 Yamaha WF192XG Waveforce PCI....79
27.2GB (9ms/512KB cache).............409 TTX 19" SVGA n.i. 0.25...................599 Yamaha ISA sound card......................29
WESTERN DIGITAL 7200 m ATA66 15" Imago digllal .28 1280x1024......199
9.1GB 9ms UDMA66-7200rpm.........249 17" Imago digIIal.27 1280x1024......309
18.0GB QmsUOMA66-7200rpm.......359 1F Hansol .26 1600x1280.............629
Now we have AMD K7 ready 20.5GB 9ms UOMA66-7200rpm.......419 Viewsonic
17" 0 uesi Q71 ...........389
27.3GBQmsUDMA68-7200rpm...'...A59
motherboards
Trade your FasIPage or EDO
WESTERN DIGITALATA66
30bil parallel scanner......................89 memory for faster Sdram I!BI
6,4GB
9ms
UDMA66.......................179
We have Pe Burne n AT-form
8.4GB 9ms UDMA66......................199 Soho Master 30 scanner (new)........119 S-Dram DIMM 32MB PC100MHz......call
moths ard Ideal for u
es
10.2GB Qms UDMA68...................... 209 Hewlett Packard 4200C USB............269 S-Dram DIMM 64MB PC100MHz...ces
We ennyMolherboards byHouston,
S-Dram DIMM 128MB PC100MHz... call
13.0GB
9ms UDMA66........................229
Aba, Acer, ASUS. Gigabyle, Microslar,
S-Dram DIMM 258MB PC100MHz....cas
Intel,Supermicro,Tekram,Tyan. SOYO, 20.0GB Qms UDMA66........................339 OKI Okipage 8W 600DPI...................389
Hewlett Psckard1100 LaserJel.....,..599
& Dual CPU molherboards........call
ABIT BE6, BP6, BH6, BX6 rev 2.0 .....call Voodoo3 200016mb agp or pci,......149 Hewlett Packard 2100 LaserJel.......1039 S-Dram OIMM ECC PC100..............call
ASUS P3B,P2BS,P2BF P3B-F,PSA...
Voodoo3 3000 16mb no video.........179
S-Dram DIMM 32MB 10ns.................call
Voodoo3 3000 16mb agp or pd.......249
2
S-Dram DIMM 64MB 10ns ..............call
Voodoo3 3500 16mb agp ...............379
Trade your FastPage or EDO Voodoo2 3D video card 12MB...........139 EpsonStylus440.640.740...............call S-Dram DIMM 128MB 10ns...............caa
memory for faster Sdram!! Ill Viper 770 32/16mb agp............249/169 Epson Stylus 1520..............................599 72 fn Standard SINN o dules
600pedeeneunVS 3512KB PCI..........1129 Craeve Rive TNT2 16MB AGP...........149 Canon 2000........................................169
55Dpedeeneum 3 512KB PCL..........859 Crabve Rive TNT2 32MB AGP...........229 HP610...,........,..., ..:.....................169 EDO 72pin 4/8/16/32MB.........9/25/49/89
FaslPage 4/8/16/32MB..........9/25/49/89
500euPeneune 3 512KB PCI...........559 ATI All in Wonder 128 16mb agp......259
450pedPenvundb 3 512KB PCI............459 ATI Xpett 2000 32MB AGP..............139 For Incredible deals on software go
1MB SIMM module 30 pins....................2
50(keJPeneum 8 Celeron PCI,.........389 ATI Xpert 12816MB AGP................119 Io our web page (bui hurry up, limited
46~ envumn 8 Celeron PCI..........309 ATI Xpert 99 8MB AGP.......................99 quenuties,overslock items dearance) 4MB SIMM module 30 pins..................19
HP Printers- Memo U r ades
400pedPenbum n Celeron PCI......,...249 ATI Xperl 98 8MB AGP or PCI.............79 www . Com umemories.corn
HP 2100 16MB..............................139
AMD K7 550.......................................899 ATI TV Wonder (TV Tuner).............119
HP4,4P,4+,4V,4MV,5,5p,6p 4MB.......69
RIVA TNT 16MB AGP..........................99 Solhvare advertised below comes
wilh Retail Box (no OEM! Il)
HP5/6Mp 4/8/16MB .............59/89/125
Diamond Monster Fusion 16MB.........129
OEM software with Computer Only
HP lip/Ilp+/III/illp 2 /4MB...........99/129
r
External HDD via parallel port ....call
Adaplec CD Creator 3.5 ...................139 HP II/IID 2/4MB...............,.......119/149
Promise faslrak33 raid mirror..........119 Coral WP Suite 8.0 OEM (w system)...49
s I
We carry 2.5' Hard drives (notebooks) Promise faslrak66 raid mirror..........239 Corel Word Perfect Suite 2000 oem...79 MS Natural USB K
89
Promise
PCI
Ulfra66
66MB/s
(new).....89
e
yboanl.................
6.5GB Fulnsu, Toshlbs, Hliachl... call
Unux Info Magic 6-CD .......................49
Promise PCI Unre-OMAHDDconl......89 Unux Suse 6.1 retail..........................59 SmarlUnkUSB 56UST modem....,...129
Promise ISA for IDE CD Drive.............49 Unux Red Hal 5.3............................69 LinkSysElhemei USB10T USB hub....89
SCSI Hard Drives from Fullisu,IBIn,
ASUS PCI SC875 SCSI wide cont.....169 Lotus Millennium OEM(w sysl. only)...49 USB lo Parallel port adapter (new)......45
Seagaie, Quantum, Western Dlgnal
Adaplec 1520 ISA SCSI controller.......99 MS OISce 97 Standard full(retail).....399 Wide selection of USB cables..........Call
Adaplec 2908 PCI SCSI controller......99 MS Oflice 97 Pro full(retail box)........590
2
FUJITSU ATA66
Adaplec 2940UW PCI SCSI contr.....279 MS Oince 2000 upgr. & full........,.....call Nelo pie PN640 ISDN Router (used)..599
.139
4.3GB 9ms UDMA66.....................
6.4GB 9ms UDMA68........,............149 Ada Iec 2940U2W PCI SCSI contr...379 MS WIndows NT server full SU rel....999 IBM PS/2 Mouse...,....,....................15
MS Windows NT server full 10U.....1350 Keyhonic keyboard..............................49
8.4GBQms UOMA68...
...................179
10.2GB9msUOMA66..................,.,199 VFE DO CDBACKUPS................,..call MS Visual Basic Pro 6.0 full rel.........690 MS Intellimouse Explorer (ps2/usb) ....99
13GB9ms UDMA66......................209 120MB Drive LS-120 2X (new).........129 Vrmdowsga-2 OEM (wsystem only)..149 MS Natural Elite Keyboard.................49
2IPP Drive only Infernal....gg WIndowsga upgrade Retail Box........149 Mini/Mid/Big tower case............39/69/99
17GB9ms UDMA66.........,............269 100MB IOE
s
ea
ie
250MB
IDE
ZIPP Drive only InlemaL.259 VWnNT4.0 OEM (wsystem only).....199 1.44MB Fujilsu/Milsuml fdd...,.............25
~
4.3GB(9ms/258KB cache)UDMA....149 5GB HP TapeDrive Internal IDE.......279 WinFax 9.0 from Symanlec..............139 120MB Media for LS-120...................15
relall box............129 Network kit(iwo cards+ cable)...........79
6.5GB(9ms/256KB cache)UDMA....159 Te s for Backu Drives...................call PC Anywhere HS R
Norlon 2000 (Io fixY2Kbug)...............79 EIhemet PCI canl................................sg
10,2GB (Qms/258KB cache)UDMA...219
13.2GB(9ms/256KB cache)UDMA...249 Exlemal CD via parallel port 40x.......219 Internet Starter Kn (1 month incL).......26 3COM Eihemel 3C509-TPO RJ45......89
17.2GB(Qmsi256KB cache)UOMA .269 Acer 50X CD Drive...............................79 Compton's 1999.................................19 0-Unk 100mbl Ethernet PCI..............59
Kingsion 5 port Hub.............................79
UANTUM KA ATA46 7200 m
Acer 40X CD Drive...............................og World Book En do aedia 1999...,....19 USB PCI card...,.............................59
9.1GS KA 8ms UTA-66 7200 ...........209 Mlisumi 48X CD Drive..........................89
13.6GB KA 8ms UTAH 7200 ..........249 Cyber Drive44X ..................................69 LAVA 16550 Serial card.....................29 D-Link USB hub..............................59
18.2GB KA 8ms UTA-66 7200 ..........329 Toshiba 40x CD Drive......................79 SmarIUnk Exl. USB Modem 56K...,..119 LAVA Printer - parallel port. ISA........29
PCI Parallel Lava card......................49
ANTUM CXA AW 66lnB/s
NEC 32x SCSI CD Drive..............:,.119 Motorola 56K. inl.V.90.....................A9 Double Game port card....................29
6.4GB CX 9ms UTA66..................159 CD Rewrl ble & DVD drives
USR56K Fax/ModemInternal V,90......99 Lava card Parallel, Serial, IDE, I/O....caa
10.2GB CX-9ms UTA66.................199 Milsumi IDE infernal rewrllable.........259 USR58K Fax/ModemNoice V.90.......139
13.0GB CX 9ms UTA66.................219 Ricoh rewrildable IDE.....................259 Zollrix 56K Exlemal f/m V.90...........119 Creauve pc works four point spk.......139
Lansing,Koss,Yamaha speakers
20.4GB CX 9ms UTA66.......,.........329 Yemaha crw6416 iniemal scsi rewril.389 PCMCIA 58k Fax/modem/voice........119 Alice
MAXTOR Diamond Max+ 00RP
Creaiive 6x DVD Encore.....;...........349 Lo iiech QuickCam Home..............139 Selection of corn"urer s akers.... ell
10.2GB (7200rpm 512KB cache).......219 Toshiba DVD 4generallon ..............129
s .
Selection of reduced grice books
20.4GB (7200rpm 512KB cache).......349 NEC DVO Sgeneravon 8x................169
Sound Blssler 512 ............................99
Real Magic Hollywood 2+ decoder....119 Sound Blasler Uve Value 256............89
'
lectual capital may be the engine that helps

keep the world economy and culture progressing through the upheavals of the next
century. 0
Resources and contacts:
American Pioductivgy andQuality Centre (APGC):
httpitwww.apqc.corn
BlzTechNetwork (most comprehensive,useful free
resource onKM):http://www.brint.corn
Changepoint Corp.: httpJtwww.changepoint.corn
DaveCentral (Websurfing andsearch software site):
httpi/www.davecentral.corn/websurf.corn
KnowledgeManagementConsortium International:
http Jtwww.kmci.org/km mall.htm
OpenTeztCorp.: hltp://www.opentext.corn
Warwick Unlversfly, BusinessProcessResource
Centre (BPRC):htlpi/bprc.warwick.ac.ukt,
httpi/bprc.warwick.ac.uk/Kmweb.htmlifSEC1
Events and conferences

Brint calendar (comprehansive, up-to-data calendar
of major KM-relatedevents):
httpi/www.brint.corn/calendar/cal/calendar.cgi
Enterprise Intelligence World Summit,
.Oec.6-8,1999,Wyndham PalaceResortandSpa,
Orlando, Fla., htlpi/www.icdevents.corn/Events/
Enterprise Intelligence.
html
NII

T E C H ENTERPRISE
Alliance Compuware Inc
407
Unit 11, 7780 Woodbine Ave, Markham

Tel ( 9 05) 4152525 Fax(905) 4158119
Af I
e-mail:acicomidirect.corn
Men-Fri 9:30am-6:30pm Sat 9:30am-4:30pm
Intel Celeron Value System

Intel Celeron 400 0'650
Intel Celeron 466 $7 05
Intel Celeron 500
7 85
ness units. These implementations are for

organizations with anywhere from 25 to
1,000 users, according to Galla.
"The whole idea behind CRM is that it
costs a lot less to
maintain a customer
than it does to get a
141hAve
BteelesAp
"employee-facing." When they are combined with functions
hOle idea behind directed at partner~
Intel Celeron Power System

Intel Celeron 500 $075
Intel Pentium Chipset Motherboard

32Meg Ram
4.3GB Hard Drive
1.44 Floppy Disk
32X CD-Rom Drive
Integrated 648it AGP Video
On Board PCI Audio
56K V.90 Fax Modem
ATX Case w/250w
104 Win95 PS/2 Keyboard
PS/2 Mouse
Amp Speaker
t h e application that is suited specifically for

t h e ir needs."
Galla refers to these CRM functions as
new customer," says

Galla. "Once you
have a customer, you
Abit Bm6 Intel 4408X Chip Molherboard

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want to find out who
are your most profitable customers. You
want to find out as

much as possible
(generating and tracking sales leads, for

example) and cus-
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tomers (self-support
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their> it doe$
tracking, for example)
to geta new customer
the full value of CRM
believes that when

a bout y ou r
c u s luge gaga, piretaigoltppare the Web, Phone, fax
tomers."
and mail customers
Pivotal's CRM applications are tailored to are brought together and offered the same
the needs of different users or groups within level of service, truly profitable relationships
an organization. "For example," sa
ys Galla, w ith customers and clients can be estab-
Intel Pentium III Ultra System

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$1,800
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2 030
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Logitech PS/2 Mouse
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LcgitechS38 Mouaeman PS/2 Mouse
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"in customer support, you have 'mcident l ish ed.
tracking, a knowledge base, and resolution

management." Incidents may include cus- Custopner-centricity
tomer complaints or service-related con-
cerns. A knowledge basecomprisesthe valuable company information used to assist

with customers, while resolution management may include the process by which
complaints are addressedand resolved.
In contrast, Galla describes a salesapplication as having opportunity management
(sales leads), forecasting management
(potential future sales or new clients), contact management and mobile capabilities,
160w Amp S eaker

Microsoft Wlndow00 B Yeysion(OEM) - $1$5 (with System Purchase)
allowing the user to take it on the road. "The
Monitor. Pnnter. Scanner. Yideo Camera. Networit
According to Wfiliam Tatham, president and

chief executive of Janna Systems Inc.
(http:
//www.janna.corn), another award-winning
Canadian CRM software company, achieving
such a pfofitable relationship requires a "customerwentric computing paradigm," which is
a fancy way of saying that the customer, not

the software, should be the focus of the CRM
application. This approach has helped Janna
Systems double in size in each of the last five
years as it builds its reputation in the global
CRM marketplace.
CRM application remains completely inteJanna's reputation, as well as most of its

grated," saysGalla, "but each department or revenues, is derived from Janna Contact
Special Price fior External Peripherals or Upyrade with System Purchase

On Site Serfrice AfraiiaNe, Please Call I'or Details
Continued on pageSO
each employee has a customized version of
All systemspurchased have 2yeeie parts end 6years labourwarranty
corn September1999
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Intel Colour VideoCam,USB.no software$115

Ez-CAM-USB Colour Video Ca mera.....$125
Logltech Colour Video Camera, Par,Port.$145
Kodak Colour Video Camera, USS.....6259
Bantam Potable CD-ROM,24x,Paroael...$335
USB portable SF scanner,USB powered..$275
USB Joystick, needs Win'98...................$139
USB fo P a r a l le l P o r t a d o p t e r . . . . $49
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OCTOBER 'I999 THE COMPUTER PAPER GREATERTORONTO EDITION
T E C H ENTERPRISE
says, "We like to say 'searching, that's something you do when you have lost some-
Managing customer relations

Enterprise, its flagship product for large corporations; however, the paradigm holds true
for Janna Contact Professional and Janna
Contact Personal, the company's small and
home office (SOHO) products, Professional is
multi-user capable and suitable for up to 30
users sharing one set of contacts or a database. Personal is Janna's single-user CRM
product.
Tatham believes that, "If you deal with
people, as a sales person, a service person or

people-oriented professional of any sort,
then everything you do on your computer is

likely to be for, from, or about someone."
With that in mind, Janna Systems took
the approach that storing customer information with the "someone" in mind seemed a
natural solution. However, it is rarely that
simple with existing relationship software.
e'
-. .
'
= --
' ---
The CC AjictionNi b Site in Canada-
www.tc .ca
thing.' When I am looking at a customer' s

record, with one button, I can create a personalized letter, with one more button, I can
fax or email it." This ease of use, Tatham is

quick to observe, is a big feature at any scale.
While Galla shares the view that smalland medium-sized enterprises have the same
customer relationship needs as large corporations, they do have specific constraints.

Galla identifies budget and IT resources as
t wo hurdles, but also she points to t h e
growth rates of smaller businesses. Often
these operations are changing much more
quickly than their larger counterparts and
they need software that is very flexible,
"They need an application that they can
get up and running," says Galla. "They don' t

have a year to wait. They need something
now."
Galls also finds that in mid-sized enter-
Many packages limit a person's "look-up"

options, forcing them to know certain cru-
prises, the departments, such as sales, marketing, and finance, work more closely
cial details about clients, such as their last
together than in a large corporation, so an

integrated CRM solution for a business of
this size makes a lot of sense and is often easier to get up and running than in a large
name, address, company

most of the information considered essential.
Janna's CRM product provides users with
more options to find th e right contact,
including first name, last name, "sounds
like," company name, account number, policy number, licence plate number, or virtual-
company.
But getting up and running brings up the
inevitable questions of price, training, ease
of use and the ultimate benefits of CRM.
ly any other piece of information that the
company keeps about customers in its data- User case

Michael Johnson, senior applications spebase.
FAST
Go o ' . thii weh site :

8
SECURE
E Elc lE N T g
And customer information isn't limited

to sales letters. Tatham points out that CRM
software also allows users to store faxes,
email messages, spreadsheets, presentations,
voice notes, Web sites, digital pictures and
full-motion video clips with the customer
contact information. "So anything you can
cialist for Ontario Store Fixtures (OSF), has

been a Pivotal client since November 1997.
He has witnessed the roller coaster ride of the
fledgling CRM industry and has shared in its
growing pains. Based in Toronto, OSF is
North America's largest manufacturer of custom store fixtures, and back in the fall of
create with your computer, you can store in
1997, it was looking for a way to manage
our database and it will allow you to view
opportunities and activities for its 12-person
and edit those documents directly," accord-
business development force, which was scat-
ing to Tatham.
tered across the United States. With Pivotal's
Sound easy? Tatham believes using CRM assistance, they had a slightly customized
applications is easy when the customer is the system in place within three weeks.
"That's one of the real benefits," says
centre of the computing environment, and
everything is arranged around that contact. Johnson. "It's a RAD [rapid application
"Forget about filenames, sub-directories, development] tool for client server applicawhat did I call it, where did I store it," he
tions. When I was doing the initial analysis,
Describe the item

YOU want to sell
And watch higher
bids keep rising
on your item!!!
386 College Street

Toronto, Ontm lo
NST 1S7
/~
i'
PcntiumIZZ motherboard
Tel: (416) 928-9&88
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Fax: (416) 928-1788

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IntelCelery 333
Scaortc 3.2 SB HD
32 IIB RAM (PC 100)
Canon B JC-1000
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w/ any system
Sellers -Get the MW(~

amount of 3
BUyers' - Get more CHOICE
Qh le 0 'HQhs
AOC 15" SV A (.28)
AOC 17"7SLR (.26)
AOC 19" 9(sLRS (.26)

Sceptre D73P 17" (.27)
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ack,
choolS!a
IntelPentium-IZZ 450
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40tcCD-ROM IbE
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Canon BJC 1000 colour printer $129.00

Canon ILTC-2000 colour pt inter $149.00
Canon LTC 5100 colour p
$ 299.00
rinter $ 399.00
Canon LTC 6000 colour printer

Brother Laser HL-1020
Brother Laser Hl. 1040 DX
Brother Loser HL 1050 bX

Brother Learn HL 2400C
$416.30
$500.85
$606.05
3 608.70
we were looking for a sales force automation

[SFA] product because CRM was still primarily vaporware at that time. There was nobody
really doing it."
Johnson feels a CRM solution will meet
www.tc .ca OCTOBER 1999
TECH ENTERPRISE gp
$249, while the single user Janna Contact

Personal costs $69, when it is not being
offered free for promotional purposes (check
organization must examine from all angles

before it proceeds.
the company's Web site for any freebies).
CRIM's prospects
Capitalizing on the technology-minded

entrepreneur's familiarity with W indowsout of the box, yet he adds that, "Its power is based products, Janna's CRM applications are
its ability to quickly adapt to change and certified Microsoft Office compatible, "If you
deploy more custom solutions."
can learn Wafti t o w r ite a l etter," says
CRM software quickly presented OSF Tatham, "you can iearn to use Janna Contact
with a solution for its front office initiatives to manage a relationship. That really speeds
and is currently being used by 36 employees the adoption curve and lowers training costs
to manage relationships with approximately to have that degree of user familiarity at the
200 customers.
outset."
Johnson discovered less obvious issues
Cost issues
related to OSF's investment in CRM software.
What kind of i nvestment can a business The company's users were already engaged in
expect? Pivotal's Relationship 99/SQL 7.0 learning new technology when they were
application costs about $2500 (based on confronted with the CRM software. Two large
US$1,700) per user. Galla acknowledges that operational changes proved overwhelming to
an investment in training is also required but the employees. "It became the battle of the
that Pivotal offers a number of options for
desktops," says Johnson, "and the effects are
implementation. Companies can work with still being felt. As a result, the full potential of
locai value-added resellers or larger systems the CRM application has yet to be realized."
integrators, or they can send an employee on He advocates thorough training and support
a training course and try an in-house imple- at all levels within the organization, and sugmentation.
gests a phase approach or pilot projects as
Pivotal prides itself on the ease and speed options to introduce such massive change to
with which its product can be customized, the way business is conducted.
maintained and operated. "We try to develop
Johnson is quick to point out that success
our application with that in m i nd," says with CRM extends beyond the software and
Galla, "but people are going to have to make its features. He believes that CRM applicaan investment in this application to make it tions will work if an organization is ready to
work."
embrace them. The commitment level from
Janna Systems' SOHO applications are executives will also impact whether a comeasier on tight budgets and provide a rela- pany's CRM software implementation is suctively cost-effective entry into the realm of cessful. Clearly, it is more than a monetary
CRM. Janna Contact Professional sells for investment, and one that any business or
just seamlessly integrate it into an existing
line of business applications," says Johnson.

Tatham identifies ease of use as a critical
trend to watch in the CRM market. He also
looks to the Internetand believes a Webbased solution that gives the user read/write
access to the same database used in non-Web
applications is critical. He plans to keep
Janna Systems competitive in the CRM marketplace by building on existing remote
What does the future hold for CRM applications and the companies that offer them?
Julie Galla believes the focus of CRM vendors
will be on the mid-sized company, due to the
large number of potential clients in that mark et. Expanding the functionality of t h e
Internet-based products will also be crucial.
Galla predicts that there will be further consolidation of the CRM vendors, particularly
among the Internet-only vendors, which she
believes don't provide any of the back-end or
employee-facing applications. "That's really
only solving one half of the problem," says
Galla.
Johnson points to Internet-based architecture as crucial. CRM developers will have
to re-invent how their program or application is presented. "You want to create the
least confusion possible at the desktop and
75 percent of most organizations' needs right
ss
products as well as pursuing more sophisticated integration with e-commerce, Web and
data-mining capabilities.
"AMR Research in the States predicts the
market is growing 58 percent per year and
will top US$11.5 billion by the year 2002,"
says Tatham.
In a market that lucrative, you need all
the help you can get attracting and keeping
customers. 0
Curtis Cook and Mlchelle Cook can be reached at
613-247-7007 or ccook@go-global.net.
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T ECH E N T E R P R I S E
S CARB O R O U G H C O M P U T E R S
3313 Sheppard Ave E Scarborough, ON
Phone (416) 491-3139
Fax ( 4 1 6 ) 491-3280
www. scarboroughcomp.on. ca
Back to School Special
PC 100 MOTHER BOARD
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KEYBOA RD,. MOUSE, S MOUSE PAD
WINDOW S 98 CD S MANUEL
PC-CILLIAN ANTI VIRUS
Ramping up to
Windows 2000 Server
and Terminal Services
eral, I wasn't able to connect a computer
running Windows 2000 Professional to my
LAN without some head scratching. In its
effort to make Windows 2000 more accessible to the mainstream user, Microsoft has
succeeded in making some things more difficul for experienced users. Technical configIsslE RABINQY
ITcH
uration options that are dose to the surface
ve been working with Windows 2000 in Windows NT 4.0 are several layers further
Professional off and on since Beta 2 was down the menu system in Windows 2000.
LAN
LINE
t'
released in August 199&, although for
day-to-day work I' ve stayed with Windows

NT 4.0 Workstation. Since it now looks as
though Windows 2000 will be released later
this year, I' ve started to make the transition.
Pm running Windows 2000 Professional and
Windows 2000 Server on one computer
LABTEC SPEAKERS
C OREL OFFICE 2000 WP STAND A R D
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LEXMARK Z1 1 PRINTER
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each, and getting good results. On my hardware, which I always choose carefully for
compatibility, both versions of Windows
2000 have been stable since Beta 3. I'm cur-
rently running RC1 (Release Candidate 1).
Shop on line 24 hours a day 7 days a week

We accept VISA, Mastercard, American Express,
SEARS
www.tc .ca
Unfortunately, my introduction to networking features in Windows 2000 wasn't as
smooth as I had hoped. Despite years of
Although there is a superficial resemblance between the graphical user interface

(GUI) in Windows 2000 and Windows 98,
the many new concepts and ways of doing

things means a steep learning nuve for anyone trying to master Windows 2000 net-
working.
I' ll have much to say about Windows
2000 networking in upcoming columns, but
my message for now is simply to get going.

Regardless of when you expect to upgrade,
the present is not too early to start learning,
evaluating, and testing. Active Directory is
the single most important new feature in
Windows 2000 Server. Coming to grips with
Continued on page84
experience with NT and networking in gen-
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~ma.ipc.ca >
Hours: Mon-Fri 9-11 EST/ Sat 9 4 BST

BJCION
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tatdyhmaggttuaht
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~isa& lend
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$159
(3 179 lessSZOMsii-fn Rebater)

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IpC Entcmct Series wsnanty is 2 yearsports /h labour wananty. 30-DAY hlONEY BACK GUARANTEE applies to the IpC SalemSeries only. Limited supply of this offer while quantities inst. Systemsmust beregistered
online to recievc full systemwarranty beiuiate please refer to the wmraaty cmdincluded with yaur systen for spceisc details regarding your wcnanty coverage. Technical support for so
nwme sml operating systemsme&am a period of 90 days Bomoriginal date
of invoice, Toll gee technical suyymt hemseefromM-F,yiggsm to II:ggpmESTB Sat. Igiggamtod:ggymEST. Configumtionsarosubject tochange without noticc. Shippmg charges
and ayplicablctsscsme sot includel in the yrieesshowo. Shippmg is FOB
Marhhsm ON, or anyauthorised lpC site. Due to CRTC regtdations in Canada, downleading is restricted to speedslessthan sdhbps. sodeonnsctian ames amyvary. Intel, the Intel inside lago arid yentjnm sre ragjsteel tradenarhs and Ccleun is a trademmh of
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OCTOBER1999 THE COMPUTERPAPER GREATERTORONTO EDITION www.tc .ca
S OFTWARE .~ -
am in
inux s ecuri
omputer security is a many-faceted external "crack" attempts to protecting your Internet these days, security has become a
vital issue for everyone. This month we' ll
issue that encompasses everything system from yourself.
look at some of the more sophisticated secuW
ith
so
much
connectivity
to
t
h
e
from securing your system against
rity measures.
Let's begin with the most fundamental
measure you can take: backup. Let's sayyour
system is patched, updated, configured to
-' ~ = - ===:=
= ====
your needs, and humming along smoothly.
Suppose you have a disaster?Your hard disk
crashes irreparably, or your system is compromised by asuccessful crack. If you have to
rebuild it from scratch will you remember all
those spedal tweaks you made?Not likely.
For this reason, a goodbasebackup ranks
as your critical last resort before rebuilding
from scratch.
The best thne to make this backup is
when you know your system is clean, before
it has been left unattended on the Internet.
c~~
y
~
If you have a CD-R drive, you can simply
copy your basesystem onto a disc. Otherwise
a tape backup will do. Put this master backBSARCH SY
up aside, and, if possible, off site. If the back:;m cusrosssn
nasw~+::~oacniucv swncotw:-fdicinst I A5r nawa
up is for your home machine, keep this disc
or tape at work or at someone else'shome as
an extra precaution.
If you' re using an RPM-based Linux sys'
tem, two very important files to back up on
r
4p~~
st ososs ~
sro
a regular basisare hrar/lib/rpm/lileiedex.rpmand
/var/lib/rpm/packages.rpm. You can restore
=
===-~~ ' =-=='.~y
these files to run tiie command rpm -Va to
' verify your RPM packages if you think your
system might be compromised. These files
aueusurosrAlcs ~
kj
vvuunsonwscouusurs gg
are too large to fit onto floppy disks, but will
fit riicely on a Zip cartridge.
-t sr
vesscscorot oocow
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[
The next most important thing after
'uuwr
backups are updates. You should apply all
the recommended updates for your Linux
osc sears
distribution. Get on your distro's announcement and/or security alert mailing list and
watch updates like a hawk. Sadly, the majority of successful security break-ins happen on
systems with outwf-date programs for which
security fixes were readily available.
By Cene Wllburn
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Inspecting your logs

Whenever your Linux system is attached to
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system up to date with security fixes. Unless
the intruders are successful on a first

attempt, however, they often leave foot-
Rt RR
you' re permanently connected to the Net via

DSL or cable modem, your vulnerability
increasesdramatically.
Most crackers attack by probing known
vulnerabilities, hence the need to keep your
prints. Traces of their work show up in your

system logs, in the/Var/Iegdirectory. With
diligence you can inspect various logfiles for
suspidous activity.
The problem is that most of us get too
busy to stay diligent about manually inspecting files or "greping" gooking for a string of
characters)for suspidouspatterns.
To automate the inspection process,
obtain the latest release of Psionic Logcheck
(http: //www.pslonlc.corn/abacus/), a program

designed to scan log files for unusual activity
and send email alerts to root. Logcheck can
be set to run daily or hourly.
By invitation only
One of the readily available security mea-
SOFTWARE ggg
THE COMPUTER PAPER GREATERTORONTO EDITION www.tc .ca O CTOBER 1999
sures you can utilize is tcp wrappers, which system libraries, Watch the tripwire Web site
is included with all Linux distros. This program controls service access via two files-
for updates.
/etc/heels.deny and /etc/liosls.eHow

and logs
Lochlndy the doors
hnp:I/www.actechpc.corn Sa t-Sun: I lam-7pm
9255 W O Od b i n e A V e . , U n i t 2 6 , M a r k h a m ( W O O d b i n e & 1 6t h )
Tet : 9 0 5 - 8 8 7-3998
F aut: 905-887-4 9 6 7
all activity. You can edit these files to set a
Once an intruder gains access to your root

base level of access rights to things such as account, it's game over. Hence the need to
who is authorized to telnet into your system. protect all passwords. If an intruder can get
To read up on these, type mee hOStS.
allOWand
even one password, he or she can stick
men lteele.lleey.
around and try to plant things in your sysExcellent companion products to Psionic tem, often without your knowledge,
L ogcheck are P sionic P o rtSentry a n d
If your system has several users, you may
HostSentry. PortSentry, which was known
want to enforce good passwords. You can
simply as sentry in its previous incarnation, download Crack, the same program used by
will actually try to block intruder activity in
crackers to break passwords, and use it to test
jr1ttnjeo PEar1tjUm'"- j j 4QQ M H Z
software Opt ions (purchase with system only)
Microstar P 11/PIII 440BX M o t h erboard

128MB PC-100 SDRAM
S o f t ware Packages:
$200
I. M i c r o soft VVindows9& 2nd Edit i on

2. Corel Word Perfect OAice 2000
3 . M c A f e e V i rus Scan V4 .0
8 .4GB UDMA66 Hard Drive gQ

1.44 MB Floppy Drive
40X max CD-ROM
N0IN9I'I
Yamaha WaveForce 3D Sound '
Amplified stereo 120W speakers ~ >
ATI 3D 8MB AGP Video
W e do: C o f n g u te r U p g r a d e s , .
M ai n t e n c e s
N et w o r in g
'
17e Digital SVG A
M o n i t o r (.27 I280n I024)
Motorola 56K V.90 PCI Voice Modem

ATX Mid-Tower Case w/250W P.S.
104 Windows Keyboard
2-Button Mouse and pad
real time, HostSentry looks for suspicious the passwords on your system to ensure
e a sily b r oken. C heck
looking patterns in the form of logins and they' re no t
other user account activity and emails httpi%ufus.w3.0rg/ or the ftp contrib directory
256 Live Value

PCI Sound Card
2 Yrs Labour dt I Yr Parts Wntvanty
reports to root.
I have personally been astonished, after
installing these programs, at the number of
for your Linux distro for a copy.

The problem with passwords is that they
can easily be "sniffed" (with the right kind of
times my systems have been probed. There is easily obtainable software, an intruder can
more unauthorized activity going on on the siinply eavesdrop on the packets coming
Net than you might think, Programs like from your system, waiting to catch your
these help alert you to crack attempts.
plain-text passwords as they fly by), Cable
goa-
5-port IOBase-T Hub

RJ-45 connector
YAIAHA
KQOPefy'
l(xjitech~
en a n an le
4 ,
modem neighborhoods are one of the places

crackers like to hang out.
Trllhwlre
Another recommended security program is
So, the irony is that you can batten down
tripwire (http: //www.visualcomputing.corn), It your system with all the best security tools
keeps a checksum of all the files on your sys- and procedures, and some cracker can simtem and can alert you about any files that ply lift your passwords right off the wire.
have been tampered with. Slipping in a
Trojan Horse, a modified version of an exist-
Personal Computer and Nefworking Mon-Fri: loam-Spm
QutckCamm Home
latemet video htake Contact
8j;.
10/100 PCI
Ethernet Card
scorn USRISA50KModem
PCI XG Sound Card
@ eomeaan CR ' /vTIV~
Hence the desirability of encrtfpted sessions.

If you' re going to be regularly telneting
ing program, is a favorite ploy of crackers. to another system, or telneting into your
home system from the outside, arrange to
a write-protected floppy disk so a cracker have ssh, or Secure Shell (hitp://www.ssh.fi),
can't erase it or alter it. Unfortunately the
installed. Ssh creates an encrypted session
The tripwire database is frequently kept on
latest tripwire does not work with some of

the latest Linux distros due to changes in
8 .4GB Hard Driv e

U ltra DM A 6 6
that, in most circumstances, protects pass-
56K PCI V.90

Internal Modem
B laster 4SX
CD-ROM Drive
Inteh thestet
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40 0 M h < $ 6 89 $29 / Nh J3Y
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vvwAf.tc .ca
SOFTWARE .
words and other data from being sniffed off
Security" to get a list of a number of help-
and Spafford, and published by O'Reilly
the wires. It's a far safer way to communicate
ful pages.
One book I recommend highly for your
Linux library is Practical Unix ItyInternet
Security,Second Edition, authored by Garfinkel
(ISBN: 1-56592-148-8, $56.95). This well-
across the Net.
Replacing the postman

One of the most widely used programs on the
Internet is sendmail, a reliable old war horse of
a mail transfer agent (MTA) that ships with
most versions of U n i x a n d L i n ux,
Unfortunately, it has also been the source of
many security breachesover the years. It has
been compromised, then fixed, compromised,
Gene Wilburn (njo@interlog.corn) is a Toronto-based

IT manager, musician and writer who operates a
slnall farm of Linux servers. Back issues of this
written volume covers a broad range of security topics, with valuable tips on making series areavailable onhis Website at
http J/www.interlog.corn/-njo/ or viaTCPonline.
your system more secure. 0
then fixed, in what seems to be a never~ding
cycle, though recent releaseshave had fewer

problems. If you are using sendmail keep up to
date with the latest release.
Many security advisors recommend

ditching sendmail altogether. Debian
GNU/Linux, for instance, ships with exim
(htlp://www.exlrn.org), a newer MTA that, presumably, is less liable to exploitation. It is
also easier to configure than sendmail.
Another widely used swap-in for sendmail is qmail (http://www.qmall.org), which is
highly regarded for its speed, ease of configuration, and beefed-up security features,
Have a look at it if you' re setting up a departmental mail server.
~
Further reading
Security is a large topic and this artide only
skirns the surface. An excellent starting point
is the Linux Security-HOWTO, which should
be installed on your system. If not, you can
read it at http//www.linux-howto.org.
There are a number of good security
sites on the Net. Set your browser to
http: //www.google.corn and enter "Linux
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By )acques Surveyer
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2000 and Microsoft Office 2000 last
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TCP ), a n d n ow
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one thing has become clear convergence is
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There has been an inevitable levelling off
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From Lotus Development Corp

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Pdce: $600 ($225 estimated upgrade price)
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Lotus trumpets ocollaborative internet
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s o f T w ARE ~ -
Lotus Domino and time-saving deployment

t echnology" i n
its la t est e d i t io n o f
SmartSuite. This new more collaborative and
compatible version of SmartSuite will be no
small blessing.
I have always been a best-of-breed orient-'
ed consumer. Thus Corel WordPerfect and
Paradox, Lotus Organizer and Freelance
Graphics, Microsoft Excel and Publisher have
been and continue to be personal favorites.
The problem is that exchanging files and
information with users and collaborative
editing is a big part of my work. With the

impediments of incompatible filetypes and
inconsistent functionality, being a best-of-
breed user can be hazardous. So in this

review I will lock at SmartSuite first for the
text-sensitive toolbar and right-mouse click

menus. We also found WordPro's matrix
multiplyregression and back-solver functions simpler to operate than such spreadsheet functions in competing suites. In addition, 1-2-3 uses OLE to bring Approach datalo t u s 1-2-)
It i s h a rd.to believe, but Lotus 1-2-3, the base functienality right i nt o 1-2-3. This
context-sensitive toolbar and the tabbed- granddaddy of PC spreadsheets, can't match means you learn query or report formatting
To these strengths of WordPro, Lotus has
added the very handy tabbed-properties dialogue. It is somewhat like theproperty toolbar in WordPerfect. It changes centext with
the particular type of editing you are currently doing text, frame, table, or graphic,
WordPro has the added benefit of both a
pared to one time each for WordPerfect and

W o rd. Despite these problems, WordPro's
e ase ofuse, smooth team-edit functions and
n e w voice dictation earn it a nine out of 10,
property dialogue. For example, the property Corel's Quattro Pro for the number of formu- operations once and they apply to both 1-2dialogue for normal text editing allows you las and their ease of use. Likewise 1-2-3 can't 3 and Approach. Like WordPro and
m a tch M icrosoft Excel's sheet formatting Approach, 1-2-3 uses LotusScript as its unify-
to control all font, indentation, alignment,
trol text is tightly packed in the text-proper-
rt. te,isa nse= ae.::;:,::,---",;,:.::";::..',;,";.,".";:,:;.~;-:.;;:;::,:: .:,Il:.-'.:~-,;,,-..-:.,;:,:,-::,.-
office suite offerings, then for compatibility,

and finally for its collaborative and Web-
o ne very
based features.
processor,
e f f icient w o r d
~~eg"'"
-
. v -""'
'
However, on the downside there are nuisance items
WordPro always seemed natural to use and

fit right into the text stream. And third, there
: :
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that can't be resized from its

matchbox d i m ensions, a
strange set of hint lines when
editing a table, and the lowest rating {when comParing
it to Word and WordPerfect)
in terms of c o mpatibility
with and conversion from
different formats. Perhaps
roblem
the most p
is the wince factor. While
. ' , -
' "
': , : :.
E x c el and Quattro Pro are

both somewhat more powerful but can be intimidating.
Approach
Approach is really not a database but a front-end develop-
er for popular databases

(Access, dBase, Paradox or
;a;::""~ :u~<,';,~~
~
nat
any ODBC-accessible data-
base). Approach was designed

to make access to databases
canasta s a n
much easier. So it is no surprise that there are wizards
for both comand templates
ernicious
p
were things you could do with tables and

frames that Web developers are just catching doing complicated frame and
onto in the placement-strapped world of table ed i t s , Wor d P ro
plete applications and indis
sigh~a
"+n'""''
:IRNSSN N I I RISsf
bombed three times, com-
HTlvK editors,
" " IVtr ~ t "
.s
'
,,,::mtt'tn'v"; pt),'.:;-";.i:-:@8;,.
"
+ g~
switched to a toggle state

sometimes I use
text. Second, the outlining capabilities in
Finally, we found the ViaVoice speeche n abled operation to be a real time saver in
semeoperationsinwhichsettingupa macro
would be too inconvenient.
But 1 - 2-3 does have its strengths, one ef
this th e c o ntext-sensitive
right-mauSe CliCk and tOO1-
Microsoft Word but most of the time it is

Corel WordPerfect. Three endearing features
of WordPro (nee AmiPro) still shine slightly
brighter than the competition.
First, WordPro pioneered the use of
frames for setting blocks of text or images
that could remain static or flow with the
Notes and other members of the suite.
t y dialogue (or, if you are editing a frame, in which i s a n ease of use similar t o
the frame-property dialogue, etc,). Add to WordPro's
tabbed property dialogues, con-
equivalence of its core programs with other
E
quivalecne
I admit it, I am a Lotus AmiPro devotee who
ing macro capabihty, which it shares with
bullets, lines and bordering, tabs and breaks, and special features for optimization and
plus text styles. Everything you need to con- pivot tables.
vidual databases in Approach.

The wizards help the user lay
-'"'"=.""''"'r':: "::".~~'- ~8~ a r ' .: Apitt tI;.~
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Continued on page %$
Team review in FreelanceGrnpiilcs
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TEL:416-21841877
FAX:418-218-8878
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SOFTWARE g

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Continued fromage
p 92
be set up very quickly.

But the downside to Approach is that the
images), graphics, or organizational charts

and tables. The slides can be moved and
deleted and amended with speakers' notes
conveniently -in the slide sorter. Transitions
and specialsound and animation effects can
be added to either the complete slide or indieither hard to get at or lacking, Approach vidual objects like bullet points or charts.
But like Corel Presentations, Freelance
gets a seven out of 10.
manages to stumble on the way to what
user does not have the complete range of

development tools, particularly the program- Freelance Graphics
ming and debugging capabilities of Access or If there is a better example of a steady converParadox. Also for the sake of simplicity, gence to equivalent features, it would be hard
should be an excellent rating. In Freelance's

case, it bombs on importing the latest Office
2000 PowerPoint slides, mangles the formatApproach has almost hidden properties, to top the trend in presentation programs ting of earlier PowerPoint versions and simof f i c e s u i tes. M c r osoft's ply does not read files in Corel Presentation's
events and a wealth of OCX controls now among t h e
PowerPoint
and
Lotus
Freelance Graphics have SHW format. Hence we give Freelance a
available through COM automation. True,
you can expose these but it is a tedious exchanged the lead with such innovations as seven out of 10.
smart masters, slide sorters and outliners.
process.
Then Corel Presentations got into the Other utilities
However, the one advantage of Approach
fray
with animations, page-slide transitions, Lotus does not quite match the lock step of
is that its queries, forms and reports are used
and a v er y p o l ished Perfect Corel and Microsoft in terms of programs and
Expert. And now Freelance has utilities. SmartSuite lacks a desktop publishing
i uojiao Bo
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added some new wrinkles with its utility and its Web development and small
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programs.
All of the programs support
roughly the same eight to 12 slide and playback in 1-2-3 and WordPro very usetypes, displaying them in single ful. But be forewarned, speech features
slide, outline, and multiple slide require at least 32 MB of memory and a 200
sorter views. On the slides, you MHz Pentium processor,plus a good voice.
can add text and bulleted points, (We have found the accuracy of speech
charts (nearly the same 12 graph
PIIIIIIII CIIIIPI(E))
j(
oo
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lents to the Corel and Microsoft offerings.

But SmartSuite, like Corel's suite, does
offer voice/speech integration, which adds a
real productivity boost for a growing number
of users, particularly notebook users who can
easily sequester themselves in some out-ofearshot room. As noted above, we found the
convenience of hands-free speech dictation
The word processing, spreadsheet and database programs of

the big three office suites are also
highly comparable in features,
but nothing like the presentation
f"
own Guide Me and team review business features are not really close equiva-
pioneer 1SSS
ijoir
types and 2D/3D plots), clipart (hundreds of
throughout SmartSuite in WordPro, 1-2-3

and Freelance. So, for database tables and
operations you learn only one set of operaout reports, create queries, and define forms tions unlike Microsoft Office 2000 where
with step-by-step hints on what the user's Excel, Access, and PowerPoint each have
choices will generate in terms of final output. their own distinctive database operations.
Because its programming features are
In this manner, a completed application can
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recognition to be reasonably high one in personal information managers with

error in 25 words after training. But this its unique calendar, day planner and
can fluctuate by up to 20 percent depend- notebook "look and feel" pages. Added to
this are new c onnectivity features,
ing on a individual's voice).
Lotus SmartSuite does have three dis- including: Web l in k t o G O T r avel
tinctive utilities: ScreenCam, Organizer Information System where bookings for
and Notes Client/RS. The latter we will flight, car rental and hotel reservations
cover in the section on collaboration and can be made and recorded in Organizer
the Web. ScreenCam has remained a files; Zip2 maps and directories, Yellow
unique fixture on the PC scene
a way to Pages and City Guides, which can likerecord and now edit movies about how to wise be recorded; EasyClip; and EasySync
use a program'in Windows. What is nice for synchronizing PC Organizer files with
about the latest version of ScreenCam is "those on a 3Com PalmPilot or other
that you can edit the soundtrack, splice handheld computing device.
But the m ost u seful f eature of
together movies and record the whole
thing as a single, freely distributable EXE Organizer is that it offers more than a
file. ScreenCam certainly adds a distinct dozen different views of calendars, tasks,
notes and to-do lists. It has an equal
presentation capability to SmartSuite.
number of printing options too. Finally,
with refined import and export facilities
Lotus Orgagglzer
Likewise, Organizer has been the pioneer over the Internet, using EasyClip and file
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transfers makes Organizer very handy

indeed.
integration and compa

tibility
All the office suites have been trumpeting

integration features, but nowhere is this
more apparent than in SmartSuite. A common set of thesaurus, spell checking, com-
SOFTWARE g
Microsoft programs warned of the problem Graphics (and, if you use the supplied
and took effective action to block conflict- V erity converter, most an y o t he r f i l e
ing writes. As sharing work and files over
type) into a finished Web site with a conlocal area networks and t h e I n t ernet sistent look and feel. This is novel and
becomes more prevalent, Lotus has a prob- nice, With very little effort, users can crelem to address.
ate a Web site ready to d o wnload/ftp
In contrast, Lotus SmartSuite does a
(FastSite helps here too) to your Web servnovel job of linking to the Web. All of the er. This is a shot in the arm for ad-hoc co-
ment notes, team review, graphics, and

charting and database functionality runs
throughout the Lotus suite. In addition,
suite programs have the ability to produce operation, especially on intranets.
menus, and c o ntext-sensitive toolbars

make learning a SmartSuite application
similar ranking to the Corel and Microsoft

s uites. But i n c o n t rast t o C o rel a n d
easy and efficient.

Lotus also uses more cross-program referencing as Organizer and Approach data
and/or screens and forms are shared across
Microsoft, which provide Web page cre- Lotus sheds the file compatibility probation programs (Trellix and FrontPage lems and improves the programs' robustrespectively), Lotus provides FastSite, ness (WordPro and Freelance Graphics had
which creates Web sites.
the dubious honor of tying for most crashFastSite provides three different meth- es during our testing of all the suites),
ods of quickly converting your application Lotus would have a clear best buy on its
pages
WordPro, 1-2-3, and Freelance
hands. 9
HTML files. And all of the programs produce output with varying degrees of fideli-
Conclusion
the scrolling shortcuts, status bar, tabbed- ty Freelance Graphics at the highest,. and Lotus SmartSuite has the virtue of being
property dialogues, right-mouse click WordPro and 1-2-3 at the lowest. This is a one of the easiest suites to learn, with
S martSuite applications and w i t h t h e

Notes RS client. Lotus has a leg up on both
Coiel and Microsoft in providing not only

a common graphical user interface, but
good collaborative features, and solid

Web-page and site-creation capabilities. If
similar functionality across its suite with

one exception. Lotus has chosen to stay
w ith
i ts Vis u a l Ba s i c-lik e cl o n e ,
LotusScript, rather than adopting Visual
B asic for A p p l ications a s C o re l a n d
Microsoft have done. If Lotus ever moves
SmartSuite to Linux this may be a blessing
in disguise as Lotus would then have a
common scripting l a nguage across

Windows, OS/2 and Linux unlike Corel.
In cohtrast to th e good news about
integration, the story on compatibility of
SmartSuite with other systems is decidedly
more m i xed. O n t he po s i t iv e s i d e,
Approach directly uses several database
filetypes including Paradox and Access.

Most of the members of the suite use the
same COM office automation that Corel
and Microsoft do, making SmartSuite more
'I
compatible with Borland's Delphi and

C++Builder, Sybase's Power Builder or
But despite the press release promising
couraging.
For example, WordPro had real probl ems reading RT F a n d H T M L fi l e s.
WordPro, 1-2-3, and Freelance Graphics
had the shortest list of other file types they
could read. L i k e W o r dPro, Freelance
Graphics and 1-2-3, both had problems
reading common Corel and Microsoft filetypes. The one saving grace: Lotus did pre-
'
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ParssaalProIamae
300 hours per month
Flat monthly fee of $22.50
iebbostlag Plans
Irorn St9.9$
I -
O-
(www.yourcompany.corn)
-
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o '
No trafllc charges
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'
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PA
8'd h
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'
I ' l l
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5 NB web storage
Custom Domai
Name
n
I l l
li
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latrOWII PamaIE
per month
I ' ll
Internet Access
s II
I<
ments, deletions and insertions. But I was

taken aback by the failure of WordPro and
1-2-3 to warn me of potential file sharing

violations when I opened a file already in
use by another program. Both Corel and
~ PirsomilI acNm
a problem, especially for SmartSuite and
Collaboration and the Web.

Lotus has been the office suite pioneer in
terms of allowing for collaborative use of
its suite, sharing files for team review and
shared work efforts. WordPro, 1-2-3 and
Freelance have excellent features for
adding notes/comments, applying revisions, and color coding these amend-
Internet Access
serve existing HTML files tagging much

better than Microsoft on rewrite. In general, cross-suite file compatibility persists as
unfortunately the move t o H TML as a
common suite storage format appears to
b e fraught w i t h i n c o mpatible use o f
stylesheets, XML tags and coding.
Microsoft's Visual Foxpro and Visual Basic.

better file compatibility, we found the core
of SmartSuite's ability to read and write
files from other suite programs to be dis-
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THE COMPUTERPAPER GREATERTORONTO EDITION www.tr..ca OCTOBER 1999
the people at Creative Labs studied Diamond

Multimedia's Rio MP3 player and decided to
make the Nomad just that much better. Like
the Rio, the Nomad is a diminutive MP3 player. It weighs in at only 64 g (2.24 oz.) without
batteries and measures a mere 6x8.5x2 cm
(2,3x3.31x.78 in.), making the Rio look bulky
in comparison. The Nomad sports a magnesium case, comes with a rechargeable NIMH
battery, and has a decent 90 dedbel signal-tonoise ratio. If you haveCreative Labs Sound
Blaster Live! sound card, you ran further
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one thing, they do add to the price. The to put it in when you are on the go.
Nomad costs US$249.99 as opposed to
One Rio feature the people at Creative
US$169.95 for the Rio. However, Creative Labs decided not to emulate was a passLabs also sells a 32 MB version of the Nomad through p a rallel po r t con n ector.
to match the Rio's price point.
Unfortunately, this means most people will
On the negative side, the Nomad comes have to unhook their printer to transfer files
with relatively cheap set of headphones, to their Nomad. This reviewer also had some
which you will undoubtedly want to problems resetting the device after swapping
replace if you appreciate decent sound. out a memory card. The absence of an off
Unlike the Rio, it does not come with a belt- switch or some form of reset makes this sort
clip, meaning you' ll have to flnd a pocket of problem annoying, and the only way to
solve it was to remove the batteries a tricky
business that requires use of a screwdriver.

These minor irritants aside, the Nomad is
still a top-notch MP3 player.

While Diamond Multimedia may have
cleared the path (both legally and in establishing a market for these devices) by launching the Rlo, Creative Lab's Nomad definitely
raises the bar in terms of desirable features.
The Nomad is definitely the portable MP3
player to beat. 0
environmental sound effects, which add
more "space" to the listening experience.

One of the chief improvements over the
original Rio is that the Nomad comes with
twice the memory: 64 MB. This is enough
memory to play roughly one full hour of
hlghguality MP3 sound. This is a much
more "comfortable" amount of playing time
than the half hour you'd get with the standard RIo. An hour is enough to flt a full
album's worth of material with perhaps
space for extra song or two to boot.
Like the Rio, the Nomad can take standard
flash-memory cards for stgring more MP3
flles. In fact, 32 MB of the Nomad's standard
64 MB comes in the form of a flash-memory
card. But the software used to manage the
songs you load on the Nomad is much more
flexible, allowing you to spedfy which memory device to use. This means you can easily
load sound flies across multiple flash-memory
cards, then swap them in and out as you finish Bstening to their content.
The Rio can only play MP3 Ales. With the
Nomad you have two other options. It has a
built-in digital FM tuner, and you can record
and play back up to four hours of voice
recordings through a built-in condenser
microphone. The FM tuner means that you
can stfll use your Nomad player when you
get tired of listening to the MP3 songs you
already have stored on it.
The voice recorder is a nice extra
the
resulting sound is crisp and dear, though you
will need to be close to the microphone to get
decent sound, making it suitable primarily for
making your own quick voice notes.
The controls for switching between one
playback mode and another are easy to use,
and the little LCD screen is an improvement
over the Rio's display. Not only will it tell
you which mode you are using, but if the ID
fields in your MP3 files are filled in, the display on the Nomad will scroll the artist info
and title as the file plays. The Rio only displays the track number.
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MEMORY
F2pln 18mb e d o . . ........$'45.00

72pin 32m b e d o . . .........$'90.00 '
1 88pin 84m b s d n em . . . . . 8 1 3 5 . 0 0 ' ,
1 88pin 12 8m b a d a m . . . . $ 2 8 5 . 0 0
CeIeran 400................$790.
Celeron 435................8825.,

e
Celeran 4&6................8895.
Pentium IN~ . . . .......B1.060.

Pienriium llh500......,...91.220.
Prurritium llh550..........81.599.;
Purntlum 111-600..........$1,560.
e e
Inclucke:intel cnra wlrh scene

-CAMS SDIIAM
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By David Tasse%a
each time you want to change disks.

Using the drive is as simple as using any
hat spins like a floppy disk, but fits other removable storage drive W indows
into a standard PC Card sloth' identifies it with a removable drive icon, and
lomega's new PC Card Clik! Drive, moving data to it is a simple drag-and-drop
that's what.
operation. According to the specifications,
the data transfer rate is 620 Kbps. This seems
We Consult, troubleshoot, upgrade I
to be a fair rating I copied 13 files totalling
SolveYourComputer Problems.
4.3 MB in under five seconds.

Beyond the Agee that's cute" factor, you
might wonder why anyone would want a
PC Card CIIIEI Drhre
device that's relatively expensive while quite

limited in its storage capacity. After all, a 100
MB Zip drive costs less, and each Zip disk
holds more than twice as much as a Clik!

During a recent briefing about the product,
Wally Schmidt, manager of I omega's
Canadian operation, said convenience for
portable users was a major benefit of the

product, because it is small and doesn' t
require extra cables, power supplies, etc.
POWERFUL - UPGRADEABLE -AFFORDABLE:

CUSTOIl PCS ReAm IN 72 HOURS.
FEATURING EUROCOM - TOSHIBA -AGER
VISITTORONTO S NU SUPERSTORE FOR

NU BUILD TG ORDER NOTEBOOKS AND DESKTOPS, AND
From: Iomega Corp.

http Jtwww,iomega.corn
Media capaciiy: 40 MB
Media cost: approx.$15 perdisk

Estimatedprice: $299
If you are not familiar with Clik!, think of
it as a miniature Zip. The Cliki disks, which
have a capacity of 40 MB, are about the
NU PROFESSIONAL REPAIRSERVICES
EURocoIri 14.1" PII333 64MB 608 DVD 66K W98 3YRWfv $4058 $116/Mo.
EURocoM 12.1"C400 64MB 4.3GB 56K COREl 2000 W98 $2368 $68/Irio.OAC
NOTBBOOK UNIVERSE INC.

36 Torortto Street, 2 Blocks East of Yortge at Ade1aide
Monday - Friday 8:30AM - 6PM. Saturday AM by Appointment
E-Mail:info@notebookuniverse.corn
On-line ordering at: wvnv.freeportablepc.corn
Phone: 416.388.8683 Toll Free: 1.877.828.0665
Dliren Rd
S 3'l5
important routine for notebook users.
together. They have a diameter of, roughly, 6
When the company announced theClik! a
cm (2.34 in,), although two edges are
couple of years ago, a few of us perked up at
squared off to a width of about 5 cm (1.95

in.), making them just narrow enough to fit
the dimensions of a standard PC Card. And
that's what the new PC Card drive is a
complete drive mechanism built into a Type II
PC Card. The Clikl disk slides into a slot in
the end of the card.
Windows 98 recognizes the card as an
the prospect of removable storage that was

small enough to be incorporated into all
kinds of devices, from digital cameras to
handheld computers.
Before the PC Card Clild Drive was intro-
duced, an external drive about the size of a

memo tape recorder was available. An adapter
is available for the external drive, which
ATA/ATAPI deviceand once the OS finds the incorporates CompactRash and SmartMedia
right driver, the device is i mmediately
usable. Iomega includes a utility that allows
you to transparently insert and remove disks.
You don't need to install the utility, but if
you don't you' ll have to stop the PC Card
card readers, The drive and adapter combination is being sold as the Clik! Drive for Digital
Cameras. The idea was to provide a portable
storage solution for digital camera users. After
$55
$229
$19
$25
$1B
i I I
66
$109
$119
f 159
$179
Bx IOOHhzAGPH.B. (for Intel CPU)
as an automatic backup device. He noted

that about 30 percent of computers being
sold today are portables. Given the higher
risks of theft of and damage to a portable
computer, backing up data is a particularly
thickness of a couple of quarters stacked Other Clihl drives
SPECIAl FROM UPGRADE S

M U lTI M E D IA
MainboardBr CPU
44XC DROM
964
a
0
C
4BS
$10 Nirsumi CDRW 2x4xB
Tel:416 248-0016 964 ScarlettRd.
R lawrence Ave W 0
6
Pentium 75
Fsx: 416 24a4X82
Tsresfe, ORLM9P 2V1
$49 Yamaha 16b Sound
Pentium 100
$69 Sound Blaster 16
Free INemory
pentium 133
$59 120W Speakers
NEw MAIN BoAB0
Pentlum 166
NARD DRIVES
Cailfarenourer CPuspee
Penrlum 200
$'09 3 .2GB UDHA
MAIN BOARD Sr CPU
4.3 G B U DHA
i I I
II
P2-333 NHX
$155 6.4GB UDNA
AMD K6-2-400
$195 B.4 GB UDMA
Ceieron
400
$235
-'
S 185
S145
Pentium II 400
FAX/MODEMS
$425
SSK
PCI V.90
Pentium
III
450
II
$135
$215
MEMORV
56K ISA V.90
16 MB RAM EDO
$ 35
MONIT O RS
32 NB RAM EDO
$70 14 4 AZURA 2B
$55 'I 5" AZURA .28
32 NB SDRAN
- >
. . $ 115
$165
S 325
$195
$95 '17" AZURA .2B
64 NB SDRAN
iCompurBRlmaqE .
'"
.,;,
But Schmidt also pointed out that with

the QuickSync utility included with the drive
(and which can also be downloaded for free
from Iomega's Web site for use with other
Iomega products), the user can set the CIIId
$49
$69
$119
$179
$299
Prices are already cash dIseeunted and subjecrie change without notice
Pentiumis registered trademark of Intel Corporation
32 HB SDRAH PCIOO
Hid Tower Case 25OW 1.44 F. Drive
4.3 GB Fast Hard Drive USA
8I CIB 3D Video AGP(4IeIB P2; AND)
32xCDRON S,B. 16 C Sound Card
e s

TORONTO EDITION www.tc ca
o uar
Sy Rod lamirastd
ewlett-Packard's OmniBook line of
notebook computers has been very

successfui and is primarily aimed at
corporate users. You can get one for yourself
O CTOBER 1999
HARDWARK
mn i oo o ers exi i i
Ziff-Davis site (http: //wwwzdnet.corn). In this
processorwnly test the OmniBook scored
31.7, My own 450 MHz Pentium III desktep
PC scored 34.1. These numbers do not relate
s ceres, but t hey d o i n d icate that t h e

OmniBook has a fast processor,
The OmniBook is a very sexy computerdiminutive but powerfuL lf yeu added a CDROM or DVD drive to the basic package you
would be well set up. Add a full docking sta-
to overall performance as many factors other

than the processor affect comprehensive test
tion, which is only another $300, and you

would h ave a to p - notch, l i g htweight
machine for work or home use,
The OmniBook 900 is not a value notebook, but it is very powerful and feature
rich. 0
simply by going to the OmniBook Web page

and clicking the purchase butten but you
will need a few bucks this is exceptional but
dear hardware. Not that there aren't plenty
of more expensive notebooks on the market,
but the OmniBook 900 is four grand after a
recent 17 percent price drop and that price
doesn't indude a CD-ROM drive!
Omssisoolt 900
OlNI N
From: Hewlett-Packard Canada Ltd.

Tel:
800-387-3887,www.hp.corn/omnibook
Estimated street price: $4,065
8 OM ~
The innovative OmniBook 900 weighs in

at only 1.8 kg (4 lb.) and does come with an
external module bay that houses the floppy
drive. The module bay can also hold an
optienai CD-ROM, DVD, or LS-120 drive.
I FS
ON
The OmniBook900 is powered by a 366

MHz Intel Mobile Pentium II CPU, 32 MB of
RAM, and has a 6.4 GB hard drive. The display is a 12.l-inch TIT screen with SVGA resolution. The single speaker provides somewhat tinny audio, but remember this is a
business machine. Interestingly, this

OmniBook has a touch pad and a track point
stick that work simultaneously and each
have their own right- and leftwlick buttons.
I was unable to run the BAPCo SYSmark
98 bendunark tests as HP could not get the
module bay CD-ROM drive to me in time for
this review. I did run a somewhat elementary
precessor test, called CPUmark, from the
FO~ e Undk& Vtme!I
A floispy for yotsr FC Card

Continued from page 100
filling a memory card with images, the photographer could pop the card into a reader
and download the images onte a Clik~ disk
Because the unit and the media were so
small, the unit and a half-dozen disks would

easily fit in a camera bag.
Schmidt also noted that lomega and
Agfa are working together, and Agfa is developing a digital camera with a built-in Clik!
drive.
As for using the PC Card Clik! as a floppy for a Windows CE device, we' ll have to
wait a while for that, Schmidt says the PC
Card drive wiII work only with Windows
95/98 for now. U
.GetQOmain.COm
t M S RktM R N
info(igetdomain.corn
3 -888-343-INET{4638}
~nRf.ealvlale.oem
'Does notinclude Agency fees.
CADVision
NEWS gag
AOVERTISENtENT
ncre i e c a s a u er a e
nai n
f ail t o
P l ov l d e
Y ZK in f o
WASHINGTON, D.C. (NB)
Reports from
Toronto's longest running retail computer show

has had a significant makeover for the beginning
of its 15th anniversary season, September 24 to
26 in the Automotive Building, Exhibition Place.
"There is a whole new emphasis on deals on
computers and computer products that consumers can't get anywhere else," says show producer
David Carter.
Exhibitors will be stocking over $12,000,000
worth of computer products at unbelievable
prices, such as Pentium-based PCs starting at just
$299, a 27 gigabyte hard drive for an incredible
$315, books starting at just $1 and more.
the 72 countries that participated in a recent
Computer
Year 2000-readiness survey are widely optimistic, but the fact that more than 100
nations failed to provide any information

on their Year 2000 P2K) efforts has some
Dollars
international authorities concerned.

"Most of the countries that reported
have good tY2K] programs under way,o said
Bruce McConnell, d i rector o f
"for the countries where there is still a lack
In Strachan Lot opposite the
$AVKIJPTO
the I n t e rnational Y 2 K C o o p eration

Center asked 195 countries to submit
Y 2K readiness information about n i n e
I I
sectors including power, telecommunications, and finance. The centre further
requested that countries include estimates for when remediation efforts

would be complet -d.
of PC D Nac ~P r ecincts ac
Sale
t he
International Y2K Cooperation Center. But

of information, we are worried."
Launched by the United Nations,
Che c k out the ads in the all Toronto dailies or couponsaregood for up to 10 per centof the
at the Fest web site, ww.compfest.corn, in the cost of a product with a large number of
week beforethe show, for more late-breaking participating exhibitors.
announcements of great specials.
They cannow even I'
ree parking ifthey are
"Fest can ofFer these opportunities because it ready for a ten-minute walk north on Strachan,
has suppliers and retailers f'rom as far away as
Computer Fest combines with Mac Expo to
Colorado with huge quantities of overstocked, bring great prices and selection f'rom a number
of Mac dealers.
Mac users can also get free
closeout,
andnew products,"saysCarter.
In keeping with the new look of the show, advice, free software training, and ongoing
there will also be an auction of used and end-of presentations.
Other great Fest features include a games
linemerchandise each day at3:30pm.
Visitors can recoup the cost of admission with arena,a free seminar series,free advice from
coupons that everyone will receive. The experts,
and an Internetcafe.
Most of the countries participating in
the survey reported that they would complete remediation efforts across all sectors
before the end of October.
And although the information is self-
I oe
ee
reported, McConnell is inclined to accept

most of the estimates at face value.
Countries realize "there is no gain in trying
to game with this," he said.
Still, concerns that some nations' Y2K
reports may be overly optimistic are not
unwarranted, McConnell said. nYou can' t
take [the reports] as gospel."
FREE
eActmission
with
Purchases
As to the dearth of participants in the
survey, McConnell said a number of countries are rushing to submit reports now that
the first round of data has been published.
aSunshirie is a great motivator," he said.
The Cooperation Center has tried to
OIWTERS
impress upon world leaders the need to

submit information, warning that foreign investors may be inclined to pull
out of countries for which there is not
adequate YZK information available,

McConnell said.
Free Mac Talks

aMac Software Training
Internet IgTEgg~
>Te st Drive Latest PC ~
Clinics by Eureka
Cafe b y ol N f fECy ga me s in ILrcade by~
McConnell also said that, for some of

the non-participating nations, including
Canada and several Western European

countries, adequate Y2K information exists
elsewhere.
Canadian authorities, for instance, did
not participate in the survey out of con-
cem that the self-reporting criteria were

top simple to give a clear'picture of Y2K
readiness, McConnell said. 0
'
Survey data available online at

http: //www.ly2kcc.org/GountryWeb.htm
' '
Friday 10am - 9pm; Saturday & Sunday 10am - 6pm
Automotive Bldg, Exhibition Pl., National Trade Centre
Presentedby
fANAII AC
~
"
.Y-
- "
Nej~)ai',lilgiVijiAPOl OrPONt/iig, ~~Oa UNDER

TCP, Sept 99
Im
NEws

Steels Aoo
Orsw Rd.
BNC
M"
Op n: Mo~y-FNay 9:30am-6:30p
1C 1S
N -.". OBNc
' i 5 10 Dree Rd. 5 MiSSiSSau 8 Fax: (905)678-1252
ca e or
cpt/sAA/ty
~ggy pLaasE Leaslny OPtions Now Slue Uue.Busiuess System
Alrailalbe
c~ prylt
~assr pitlceslil
Intel 440BX100MhzMB
Mother Boarrhl
64 MBSDRAMPC-100
ATI 8MBEXP98AGPVd
Asus P285 P-INII
ASUS P2BLS P-INn
ASUS P3BFP-nlni
Hanl Drlvesr
IOE2.5GBHDD
IDE 3.2GB HDD
IDE 6,4GB HDD
IDE 72GB HDO
IDE 6.6GB HDD
IDE 10.1GB HDO
IDE 13GB HDD
IDE 9.1GB KA HDD
oew
56K V.90Fax/Voice Modem
%RKSM
C iU KC &
$149 PS/2104 Keys KB, PS/2 Mouse P I I I 5 p p

~ ~ ~6
$15g 120 Watt Amplified Speakers
PI I I 6 pp
$135
a~ p ggg
$185
$219P-II 366C128K gy7QO
- Gold Line BusiuessSystem

~ P-II400C128K ay749
Iel elaaeox1ssteso
$205
Moxsttora
14eeeaei eaw P-II466C 128K
PQ P
Reader's query prompts comparison

of high-speed Internet offerings
44XCDROM/Eihamet10/100
32 MB SDRAMPC-100
PCI Yamaha
Soundcanl
3.4 GB UDMA HSRIDisk
$43
4MB 3D SIS AGP VIdeo Card
56K V90 Fax/Voice
Modem
$1I
1 5 ' Q51 Opgqueat Monitor 104 KeysMouse,
KB, 120WAmp.Spk.
44X IDECDROM DRIVE
PII 4gpp P I Z I 4l50
Yamaha XG 32Blt Sound Card m ean~
Opsquesr Q711T 0.27 dpi $319
OpgquestV95 'l9 0.26 dpi $619 P-Il

Viewsonlc E771 1T 027 Refb $309
Rellsys 17p 0.26 dpi dlgnal
$349
Rsssys 1lr 026 dpi dlgnal
ATI RageFuq/18MBAGPVideo
1T 0.27mm
Dlgiial Monitor
$609
gygO Cggy jpgg4f
58K Int cl gowlvoice
NK Impel veg Dmond
3 Com905BTX PCI 10I100
3 Com PCMCIA
10/100
pfaneglf Ngngftrhrtfes
$5 Z100AGP16MBM RAM
104 KeysKB,Mouse, 120WAmp. Spk.
ing the two together.
+/gal) Q
$ 1 29
(~gs
led Line.Gamin tern
Signed, Bill
COCOANNIEf$0
Cmagve AWE4PI ISA

Creasve SB Live Value PCI
104415 KeysMuumedia KB
MiC rOSOft WinS95

dOW
ATI Rage Magnum 32MAGP $169

ATIRagepury32MAGP
$169
ATI An In Wonder 8M AGP $169
ATI All In Wonder 16MAGP $2N
LogiiechWheel Mouse,Joystick
PII 400 PIII 450
Q oI i o
P II I 50 0 PIII 600
on the sites it hosts.

Additionally, cable users are subject to a
few additional security issues, namely the
Shaw, as one of the affiliates in the
Thus the company's claim of ADSL access out password protecting them!
speeds that are o150 times modem speeds"
must be considered incomplete without
arroprworrAvo
I.
rs
4
Ix
Hwy 4e1
'
Pnnsldnl
Overall, I'd rate ADSL (which does not
slow down appreciably when the phone is
l i mydmslssaoiipar mgss
Alrmm
2. ssrhs asslehahis 3.Allplhssms3.5%cmhdssmishd
ty risks: don't share drives or printers with-
width potential diminishes with distance.
$55
WWW.5hCCON. COm C REE) IR K '
standing of the Windows 9x Find Computer
BCTTelus, meanwhile, expresses caveats feature.)

It is relatively simple, however, for users
about its ADSL (asymmetric digital subscriber line) service due to the way band- of both high-speed services to reduce securi-
ATI EXP 98 SMAGP

JXamond VTIOV 16M
AGP $159
Diamond V770V32M AGP $229 All systeass ceasearrllut 9 years lrarts aad 5 years lahrar warraaty
VooDoo 3 82000 16M AGP $139
/Mse ISladOWS
9$ CD Maaaal dl Llceaee are IaeladerL
VooDoo 3 83000 18M AGP $169
wo oroosas oosoooe
swor orwr os em
e eso oor ooohoroosororwr srwrrs sosoooo
NOTE:1.Pliaaa~
By Craerhhe Benrhett
clearly includes the crucial words, "up to."
/g
w hil e Supplies Last
Checfr Ils Out DBNile I
office. In my area, the (4Home s ervice

promises 1.5 Mbps of bandwidth downstream, and 512Kbps upstream, hence the
the use of "asymmetric" in description of the
service.
Of course, both systems are subject to
bandwidth constraints at any bottleneck
point in the system, such as a Web server
with insufficient resources for heavy traffic
o ISIHome group of companies, does ability to access shared hard drives or net not claim you' ll experience speeds worked printers of other users in a Network
that are 100 times faster than a 26,BKbps Neighbourhood unless those drives or
modem with i t s c able-modem Internet printers are password protected. (To be fair,
access service. The list of responses to fre- you can access ADSL-connected resources
quently asked questions (FAQ) posted at the on someone else's computer if you know
lgIHome Web site (hllp://www.home.corn/qa.html) their IP address and have a basic under-
64MBSDRAMPC-100
SB Liv8256VakresoundCard
24X Mal CDROM
Drive A.lansing AC$44 SPkw/Subwoofer
56K FlexInternal Modem 56K V.90 USRFex/Voice Modem
SN
shared, but is dependent on the proximity to
the phone company's switching station/
purcha
sing
PIII 500 P I II 600
$69
m@ a p Dw.@t 2 N
1.5Mbps.What about when someone ison the
phone/fax, what does the speeddecrease to with

ADSL? The
priceforeach serviceisthe same.Is
faster processor and/or more RAM? I plan on

a new computer next spring and link-
Intel440BX100MhzMB
CDROM48XCrrmgve
$89
128 MB SDRAMPC-100
CDRW Ricoh 4x4x20 IDE w/sw $2N
CORW Yrun 4x4x16 IDE w/sw $345 ~ I 1750/6333/T/4000/M/1
8.4 GB UDMAHDD
DVD 5X ~m I ax Pioneer $115 P
-II 3 33Mhz CPU
Dlamon MOngerFualon16MBAGP
12.1 800X600CTFTDaplay
17 0.2?mm Digit IMongor
100MB"Inw~la, DN.m
$85
4.0GBHardDlak
100MBExternal ZIP Drv.KII $149
Pioneer 6XDVDDrive
2Nm
bandwidth is shared by all users in a

"Network Neighborhood."
ADSL, as the BCT.Telus FAQ (hltpi/www.
betel.ca/multimediagateway/faq/) notes, is not
one bette
r than the other,i.e.faster, safer,etc.I
do online tmding, etc,, with the computer, so
security is also prime. Would I benefit from a
56K V90USRFax/VoiceModem
PII Y
speedNet servicesforthisarea]areboth com-
However, the corporate FAQs don't really

give you the whole story. Although not mentioned in the ( 49Home FAQ, cable mortem
(is that 2.88Mbps) and Telussays[its service is]
raoo oooeooo
sooc 128K
g949
qualifications, as well.
ing to town at the same time. Shaw claims [its

service is] 100x faster than a 28.8Kbps modem
128 MBSDRAMPC-100
8799
Q: I live in Lethbridge, Alta. I am using a 120

MHZ Pentnon PC with 32 MB EDO ltAM and 2
MB of VRAM (Diamond Stealth). Shaw' Cable
and BCTTelus [the providers of these high-
5' '
mlesrssrs Aw.
NEWS gag
www.tc .ca OCTOBER1999
used simultaneously for voice calls, by the

way) as a more scalable technology, but in
actual use, at least in my area (0.7 km from
the n e arest A D SL
switch), both provide
roughly c o mparable
performance in "real
world" use.
In deciding which
service to use, I'd also
consider whether either
system has a "heavy
use" surcharge, for example a per-gigabyte
download surcharge.
While even I GB may
seem huge, you can rack
up that amount fairly
quickly if you download
videos, MP3 files and
other binaries.
You should also consider the overall reliability of a service in your
decision. Ask your associates who use high-
with their service. Although ADSL in

Western Canada seems to be quite reliable,
we' ve seen many complaints from Torontobased users
and more
than a few complaints
about cable service as
well. More than any-
t
t
Microster dl18 ATXmsinbostd (Intel 810)

64 MB PC100 SD RAM, 128K cache
Fujitsu 4.3 GB Hard Drive
Psnssonic 1.44 MB floppydrive
On Board 2D/3D 4MB Graphic VIdeo
Acct 56K int. fax/modem/voice V90 PCI
Mitsumi
PS2 keyboard,PS2mouse/psd
Medium ATX tower csee, 40X speedCD ROM
On Board Audio, 100wstts speakers
thing, it seems that reli-
ability is a localized service issue.

For the record, I
chose ADSL, but I' ll

drop it like a hot potato
the day my service
provider (BCT.Telus)
institutes a per-gigabyte
surcharge.
The FAQ posted by
my ADSL p rovider
(http: //www,betel.ca/multimedlagateway/faq/) has
answers to questions
and concerns raised
about other Internet
issues. Check whether your local provider it
speed Internet alternatives if they are happy has its own FAG, which may differ. 0
Monitoruttersystemperch/led
aprocessor wfMME' Techno
Intel Pentium Iig
15" Relisys Monitor .28dpi
Microster61 56ATX msinbosrd (intel ZX)512K
15" Acer 54E Monitor .28dpi
64 MB PC100 SD RAM
17" Relisys TE772 Monitor .28dpi
Qusnmm 6.4GB Hard Drive
17" Accr 77C Monitor .27dpi
Psnssonic 1.44 MB floppydrive
17" Opfiquest Q71 Monitor .27dpi
/GT 3D Charger 4MB AGP video card
17" Viewsonic E771 Monitor .27dpi
Acct 56K int. fax/modem/voice V90 PCI
17" Viewsonic G773 Monitor .26dpi
Mifsumi PS2 keyboard, PS2 mouse/psd
17" Vicwsonic GT775 Monitor .25dpi
Medium ATX tower case, 40X speed CDROM
19" Viewsonic PS790 Mo nifor .25dpi
On Board SB128, 100 watts smpspeakers
HWY 7
2 year s
lab o u r
Esne
4>
:-'gpy on people at work. Cammunity Is a guide.to this virtual woild and the treasur'es.
'it o'ffersE ''- , '=' , g."" ,', " ' ~ ~ ~ h~ n ~&-.-MIIM
*'~,~ Q, " ~ ~ ~
p a r ts 4 5 y e a rs
d e p o t w a r ra n ty
170 Esne Park Drive, fj6, Markham, ON L3R 1E3

Tel: (905) 475-7720 Fax: (905) 475-3341
Email: bprjmaoidirect.corn
Dermic n
SfeeIs Ave.
.. Cami that"inableS yOu tO CafCh IIVe'glimpSeS Of.'diffeirent partg Of thye WOrld and eVen:
Al pricesareehesrfy3.5%dsccrsserf for cash,mxreycurerenrf cntifierf cheque. PricessubjectIo changeughcuf ech
jfttIFI/www,cammunity.corn,,
P entium / II / III Meiberbeerd 4 CPUs U red
Pentium II Motherboard
32 Megs SDRAM
~Vd S
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www.tc .ca

TORONTO EDITION
N EW S
s' sites co ect rivate in o
Man
U.S. study finds Web masters fail to live up to promised self-regulation

put in place, most companies with major
methods for getting prior, verifiable parental
major legislation regarding the privacy of
Web presences targeted at childrenstill run
permission.
children surfing the Internet is waiting to be
afoul of the intent of the new law, a survey

fro)n a privacy organization shows,
The Center for Media Education (CME)
group are "signatories to the self-regulatory
WASHINGTON, D.C. (NB) Even though
By Boht Woods
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heartened to find the

results that we did.o
CME, along with

representatives from
Junkbusters Corp.
and Privacy Times,
made its comments a
day before a major
FfC foru)n was held
in late july on implementing COPPA's provisions. The workshop focused on one particular rule made last April by the FTC, in
regards to gaining parental approval for

obtaining a child's personal information
methods for co)npanies to obtain parental
getting prior, verifiable parental permission a standard consistent with COPPA,

Montgomery said.
In the most-popular kids' Web sites category, consisting of 80 run by th e most
prominent companies, CME said it found
more than 25 percent of sites did not post a
closing personal information from children, an FTC spokesperson said The FTC's
current rulemaking on COPPA requires
such approvals, with certain exceptions.
privacy policy. Additiot)ally, 88 percent of all

Web sites surveyed collect personal informa-
no)neieele rotative head
(81ObalVAfi OMaj Fan
passed, we' re d) s-
attempt to get any permission from parents,
Phaseca0 up for off/or pnuloata
9/oeeeteere Teen ene
"Even with the law
while less than three percent use methods for consent before collecting, using, or dis-
578
$59
$99
SB LA/enoo
Montgomery said
personal information, she said. Less than six while they are online.
The workshop expLored appropriate
percent of those sites collecting information
$1 58
Aefr BE4
SSSepal
results were released. Of all the sites in the

first sample, 9S percent collect some kind of
$245
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Aerie MEWtonr cooey
Twin Tube
PC Ventilator
Montgomery said on the day the study
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We b
months ago.. . we' ve heard industry assurances all along that they would be able to
take care of t h i s w it h s elf-regulation,"
six percent
of those sites collecting
infOrmation attempt
permission
g
from parents
Of th e r a ndom
sample, nearly /1S percent do not state their
privacy policies, CME President Kathryn C,
$248
$289
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veyed two groups of

kid-oriented
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C4P&geooi jyoo Ilaeroooerofonuyoru

CPtlor
nies coming under the jurisdiction of the

Children's Online Privacy Protection Act
(COPPA) of 1998, most of those firms are not
reading the writing
on the wall, in terms
of protecting kids'
rarlrsoon/
initiatives recently created," Montgo)nery
said that, while the U.S. Federal Trade noted, calhng the results "disturbing."
oSince this law [COPPAj was passed eight
Commission (FTC) designs rules for compa-
GI
5-PotsH ub 108aeer $ 4 9
ISCOUhlT (trereeennwite system)
Toll-Free:
l-8 /r/r<15-8S66
A lot of the companies in the second
tion from children, Montgomery said, Of the

88 percent, less than 26 percent attempt to
obtain parental permission for infor)nation
The main goal of the statute and the

proposed rule is to put parents in control
of information collected online from children under 13, the FTC said.
I.ast April, the FTC published a proposed rule as the first part of its COPPA-
mandated enforcement role. The rule
would apply to certain commercial Web

collection, and less than 13 percent use sites, and states that "an operator must
, 5'
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THE COMPUTER PAPER CREATERTORONTO EDITION www.tc ca
make reasonable efforts to obtain verifiable parental consent, taking into consideration available technology. Any method
to obtain verifiable parental consent must
be reasonably calculated, in light of available technology, to ensure that the person
providing consent is the child's parent."
Possible verification options include
signing a consent form that would be faxed
or mailed to the Web site owner, inputting
a credit card number by a parent, calling a
toll-free phone number or sending an email
message with a valid digital signature.
The FTC is also determining if other
email-based options are available for confirming a parent's identity.
With certain exceptions, these sites
would have to obtain parental consent
before collecting, using, or disclosing personal information f ro m c h i l dren. Th e
sites would also be required to provide
notice on the site and to parents about
O C TOBER 1999
their policies with respect to the collection, use and disclosure of children's per-
sonal information.
Certain limited exceptions do exist,
the FTC said. A site may collect a parent's
or child's email address without prior
parental consent, for example, in order to
seek parental consent or provide parental
notice. Also, a site may collect a child' s
email address without prior parental cons ent in o rder to respond directly to a
child's specific request.
Both of t h ose exceptions, though,
MENS, gig
MACToscHooL',.; ';;:.".,I awER
a ~aweI I ac- s g
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0
M A C
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400 EoslemAve. Toronto IT8- 0 8 4 8
WW W die"onmoc3.<o/n umited quan/I/tet available
would trigger additional privacy protections under the rule, the commission said.
COPPA, which was sponsored by U.S.
Senator Richard Bryan, and signed into
law by U.S. President Bill Clinton, will go
into effect as late as April 2000, but the
FTC must first create rules for online companies catering to children to follow, as
mandated by the legislation. Q
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9.
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THE COMPUTERPAPER GREATERTORONTO EDITION www.tc .ca OCTOBER 1999
page, you can be sure the output from a

PostScript file will be the same from an
ultra-expensive commercial typesetting
machine as it will be from your PostScriptor Ghostscript-equipped home printer.
And because shapes that make up
PostScript typefaces are described as mathematical vectors, the letter "0" will print
at the maximum resolution of the output
device
whether that device is a $500 laser
printer or a $100,000 Linotronic imagesetter. As PostScript has matured over the
years, GhostScript has kept up and now
adds color capabilities for those using lowcost inkiet printers.
Another common use of Ghostscript is
to prepare documents for printing on a
remote printer. By printing a document
from a PC, Macintosh, or other computer
to a file, you can load that file into
Ghostscript and see the document the way
it will appear on a printout, complete with
the original fonts, graphics and page formatting.
You can then use Ghostscript to "print
to file" and save the document as a PDF
( Portable Document F o rmat) f i l e .
Alternatively, you can save the document
in EPS format, which is supported by virtually all desktop publishing programs.
SOFTWARE g g
older 47 through 53 drivers. However, the

r evision number and n ame o f t h e
PostScript driver isn't critically important.
In a pinch, you can use any PostScript driver, such as the Apple LaserWriter or, if
you want the driver we use here at TCP, go
to Adobe's Web site (http: //www.adobe.corn/

supportservice/custsupport/download.html) and
download the latest PostScript J.evel 3-
compatible printer driver for Windows or

Macintosh.
Once installed, this driver becomes

available through the print dialogues
you' ll already be familiar with in your
existing applications. Naturally, there will
be some new options, which we describe
below.
Next, you will want to launch the
application from which you want to print.
Open the desired document and ensure
that the PostScript driver is selected in the
Printer Name area of the Print dialogue.
Then, notice the checkbox (usually on
the right hand side of this dialogue) that
says Print To File (it is the option that produces a PostScript file). Select it. It is a
good idea to also click the Properties button to select the correct page size and
paper orientation. Even though we aren' t
printing to "real" paper, we still want the
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driver to output the data so it fits on the
How to esseChostscrlpt
First, make sure you have a PostScript
printer driver installed. These drivers are
supplied by the vendors of virtually every
o perating system. For e xample, i n
Windows, you would go to the Start menu
"virtual" page we have specified!

Now, click Print and when the File Save
dialogue opens, specify where you want
the file saved. We usually save files to
C:ssWindowsxsDesktop, so they are easily
accessed via the Desktop icon that appears
and choose Settings, then Printers.' Here,
in most Windows 9x standard file dia-
you must add a PostScript printer if one

does not already appear. It doesn't matter
if you don't actually own a PostScript
printer this is where Ghostscript (or commercially available PostScript interpreters,
such as Infowave's StyleScript) come in!
For our PostScript driver, we chose
Linotronic Quasar 2013. We were more
concerned with the number than the
brand or model name. The number 2013
represents the PostScript interpreter revision number. Values larger than 2000 are
known as PostScript Level 2drivers. These
drivers offer some additional features over
logues. PostScript files are typically saved

with the file extension ".p m" to show that
they are intended for a printer.
You may notice in the PostScript driver's Print dialogue that there is a
Properties button. By clicking it, you can
access several advanced features of the dri-
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ver. Most notable is the PostScript tab,
which provides several options that you

may wish to try if Ghostscript has problems interpreting your file using the
default Optimize For Speed setting.
Now, you are ready to process the .pm
Continued on page111
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OCTOBER 1999 THE COMPUTERPAPER GREATER TORONTO EDlTION
NE W S
FREE
Usb Video Camera
Wf pure ase of any computer system listed below on
September 24,25 and October 1,2.
With this Ad Oal !
(W hile quantities
last, offermay be changed without notice)
o s
www.tc .ca
New English dictionary added

to Encarta lineup
e annual fall release of latest edition of Microsoft's Encarta CD-ROM encyclopedia has
become a back to school tradition since its debut launch in 1994. Although there are
other CD-ROM encyclopedias, including McClelland and Stewart's Canadian
Encydopedia, IBM's World Book Encydopedia and Comp'ton's Interactive Encyclopedia, the
Microsoft brand is by far the best recognized and the best seller.
The Encarta software line has expanded over the years, to include an interactive atlas, and
this year, an English dictionary. According to Microsoft, the Encarta World English Dictionary
is the first riewly written English language dictionary published in the last 30 years.
The dictionary was compiled by a team of 320 writers and editors from 20 countries, with
the result that it may be, according to its developers, the most comprehensive reference of
"global English" available. In addition to the basic dictionary, which has more than 400,000
references, it includes a book of quotations, Roget's Thesaurus, the Encarta Almanac 2000,
Microsoft Press Computer and Internet Dictionary, and the Encarta Manual of Style and Usage.
The Encarta World English Dictionary with its five additional references sells for a street
price of about $54.
The Encarta Reference Suite 2000 bundles Encarta Encyclopedia Deluxe 2000, with the
Encarta Interactive Atlas, the new dictionary, and access to the Encarta Online Deluxe for a
street price of $149 ($99 after mail-in rebate).
Jeff Evans
ee
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er designs, and we intend to protect them under the law.n

Apple has appBIed to a U.S. court to have sales of the eOne stopped, so far without success.
The iMac, an all-in-one computer with the monitor and computer components housed in
a single, translucent plastic case, has been the biggest hit in the personal computer market in
the past several years. Single-handedly, this appealingnappliancen computer has turned both
Apple's profitability and its public image around.
The eMachine offers a similar design, but uses the Microsoft Windows operating system.
Users of Windows PCs have a much larger library of compatible software and peripherals to
choose from than Macintosh users.
The eOne has been a hit as well, displacing the iMac as the top-selling computer in Japan.
While there have been other all-in-one Windows PCs in the past, notably certain models of
the Compaq Presario line, the iMac design is very distinctive, and Apple claims the eOne
design is close enough to an exact copy to constitute copyright infringement.
In the computer business, it has sometimes been common for one manufacturer to be
"inspired" by another's design
the 3Com Palm Pilot's form factor, for example, has been
emulated by some other handheld devices. In the 3Com case, however, would-be copiers
have found that external similarities are not enough: the attractive casework has to contain
electronic guts that offer competitive value and performance. (In recent days, however, 3Com
are getting a little too
launched its own copyright-infringement suits, claiming
close for comfort where the electronic guts are concerned.)
EMachines is betting that a computer that looks like an iMac and costs about the same,
but offers Windows compatibility, wi)I attract many buyers who would never buy into a nonWindows operating system. So far, its gamble seems to be paying off, 0
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n late August, the encryption subcommittee of the President's Export Council a body
that recommends policies and regulations governing the export of technology from the
U.S. submitted its suggested changes to government rules on the export of encryption
technology to other countries.
At the urging of law enforcement and national security and intelligence agencies, U.S.
President Bill Clinton's administration has maintained rules that prevent any but the weak-
est of data encryption technology from being exported. The reason given for this policy is the
desire of American officials to block access by criminals and political adversaries of the U.S.
to "unbreakable" data security technology.
The policy has been widely criticized and ridiculed, however, since in practice it simply
ensures that the international encryption software market is dominated either by nonAmerican technologies, or by "leaked" or smuggled American software.
Critcics of the policy argue that in the age of the Internet, software recognizes no boundaries, and the U.S. government policy is harming the country's economic interests without
significantly protecting its security.
William Croweil, the chair of the encryption advisory subcommittee, said relaxing the restrictions
would boost American efforts to sell security solutions for exommerce, online banking and health care.
Jeff Evans
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Grabbing
Web data
tatement s ntax-
By Helen Bradley
By Jacques Surveyer
ne neat thing you can do in

your spreadsheet package is
grab data from the Web and use
it in calculations. This month kicks off
a two-part look at spreadsheets and the
Web, We'0 begin with Web queries,
which extract data from the Web.
The simplest way to understand
Web queries is to try one for yourself.
For this you' ll need a current spreadsheet: Lotus 1-2-3 9.0, Quattro Pro 9.0,
or Excel 97 or 2000.
One example of using Web data in
spreadsheets is employing online currency data to make your own currency
conversions. Yahoo!'s conversion page
n our last tutorial we looked at the Visual

Basic (VB) editor and all the help it provides in programming. At the same time,
we discussed the 12 types of VB variables. In
most VB programs you will Gnd you use
String, Oouble, Integer, Long and Variant
most often. In this session, we get into the
heart of programming, and examine the four
most commonly used statements in VB.
VB, like most other programming languages, uses a whole group of spedal statements to add new features and functionality
to the language, such as classes, file
input/output and database connectivity. We
shall cover special statements as the need
arises, while concentrating on the meat and
potatoes: assignments, conditionals, iteration loops and function calls.
Fortunately, VB supplies the user with a
number of ways to test statement calculations, string manipulations, and one- or twoline program snippets. One way is using the
(http: //quote.
yahoo.corn/m3?u) is a good
site for gathering currency data. Take a
minute to load this URL into your Web
browser so you can see what you' ll be
working with.
Web eluerles In Excel 97
You' ll need to create an Excel 97 Web
query in Word 97 or a text editor,
which will save plain text files. Type
your query as these three lines of text
and save the file, calling it currency.iqy:
WEB1http://quote.yahoo.corn/m3?u
This file doesn't have to be saved to
any particular place, but a good location is the default location for Web
queries, which is your NMicrosoft
Office%Querie directory.
If you' re using Word, type the text
of the query, then select File, Save As,
Double
rate2= 0.1
fv2 = Oe
pv2= GF
Immediate Window. If, however, you need to
check the exact syntax and functioning of a

subroutine, using a button click to launch
the routine is probably the fastest and easiest
means to test your cod~specially because
you have the full power of VB's debug capaMities.
Immediate Window
VB's Immediate Window can be used at any
time (not just during a debug session) to test
how a statement will work. As you can see in
the image of the Immediate Window, we test
to see how the Format statement works by
joining or concatenating its results to the
string apple. First we initialize I = 3. Then by
adding the print command, the exact way
apple is concatenated with the format string
II2 = 3
ann2 = CDbl(Text2.Text)
If UCase(Textf.Text) = 'PV' Then
pv2= ann2 ' (1 - (1 + rate2)" (-n2)) /rate2
Label1.Caption = 'PV='+ Format(pv2)
Eiseif UCase(Textf.Text) = 'Rl'Then
fv2= ann2 ((1 + rate2) " n2 -1) / rate2
Labelf.Caption= ' FV='+ Format(fv2)
immediate Window
xxx0, the 0 character says print one digit of
the value of i.
But don't try to enter a declaration or
Else
m ulti-statement if o r f o r l o op. T h e
MsgBox 'Enter PVor FVin first text box'.
Immediate Window only works with line-byvbOKOniy,Warning'
line commands like Print (1+rate2 " n) ' PV.
End If
For more elaborate testing, it's easy to set up
a small VB program to test a snippet of code.
Finally, add a breakpoint by going into
In fact, while describing the conditional if VB's editor, highlighting the point or line of
statement in more detail we will also be set- code at which you want the program to
ting up a simple VB test program.
break/pause, then press the F9 key or click
the Debug j Toggle Bieakpoint menu item.
Testing programs In VB
Now for some fun! Click Debug j Start and
When creating programs in VB, be sure to the program starts up, halting at your breaktake advantage of its speed and ease of setup. point as in the following image.
In order to test some annuity calculations,
we shall set up just such a test program:
1. Click File j New ProJect from the menus.
2. Add a button to the program form, and
change its caption to Test it in the properties.
3. Add two text fields, one below the other,
in the form. They will be automatically
named Text1 and Text2.
4. Change their text property from Text1 to
PVand from Text2to 100.
Teel Window
5. Add a label field and change its caption
We can't cover all the details, but there is
from Labai1 to Value.
a wealth of information available to help fig6. Then double click on the Test It button ure out how VB works and to find and fix
and add the following code to sub:
bugs in your program. In a later tutorial we
Dim xx
AsDouble,fv2AsDouble,pv2AsDouble will cover VB's debugger in more detail.
Oimrate2AsDouble,ann2AsDouble,n2As
Continued on page120
... nsta .
By Cene Wllburn
ast month we went through a preflight checMist to get information
about our hardware, and to check its
compatibility with Linux (Parts 1 and 2 are viewable online at http J/www.tcp.ca). We examined three options
for creating enough empty space on our hard disk to install
Linux. We leaned how to create an installation boot floppy from the Linux CD-ROM.
Assuming that your system meets all the hardware
requirements and that you have created partition space for
Linux, let's do the installation. You' ll need a single formatted blank DOS diskette during the installation.
(Note: The example Linux distribution we' re using for
this series is the Cheapbytes Red Hat Linux 6.0 andent GoldStar VGA monitor, and a 2 GB IDE hard drive.
i386/Intel CD
also called i386/CPU available for
The hard drive has a 1 GB Windows partition and I' ll be
$1.99 plus shipping from http J/www.cheapbytea.corn.) adding Linux to the rest.
In addition to the following instructions, I
One last check: if you' re installing Linux alongside
encourage you to also read through some of the Red another operating system be sure you have backed up all
Hat
su p p or t mat e rial at
http : //www.redyour important files. If you make a mistake or something
hat.corn/support/. In particular, browse through the goes wrong, there's a possibility of destroying your existing
Installation Guides, Manuals Ik FAQs" section. You' ll find setup. When working with any operating system installavaluable information, tips and hints there, not to mention tion, always prepare for the worst.
the offidal manual for Red Hat 6.0 Linux.
Because I cannot capture the actual installation screens Booting uls
as screen shots, I' ll emulate them using italic type for the Place the Linux disc in your CD-ROM player and insert the
prompts you' ll see when installing Linux.
Linux boot diskette you created into your A: drive. Start
The example machine I'm using is my own.66 MHz 486 your system. You' ll get a "Welcome to Red Hat Linux"
with 16 MBRAM, external Sony SCSI4x CD-ROMdrive, an
Continued on page1 14
gg
OCTOBER 1999 THE COMPUTER PAPER GREATER TORONTO EDITION www.tc .ca
CA R E ERS Sr TRAINI N G
... Installi
Continued from page11$
screen. Press Enter and you' ll see Linux loading. It starts out something like this:
you may need to manually feed the parameters under "Specify options." I have to manuallyenteraha152xAx340,11 formy Adaptec
1510 card. (Parameter options are listed in
of numbers. If you feel uneasy at any time

during the fdisk session, enter Il to quit, with-
Units= cylinders of 4032 512 bytes
out making any changes. Changes are not
the online Red Hat 6.0 Installation Guide.)
until you enter w,
Device Boot Start End Blocks ID System

/tmp/hda1 ' 1
5 21 1050304+ 6 DOS16blt)=32M
Itmp/hda2 522 538 34272 82Llnuxswap
Itmp/hda3 539 973 876960 83Llnuxnative
"Server" installation assumes you' re devoting your entire hard drive to Linux. It will
destroy any Windows partitions you have.
Here's a transcript of the session that creates two new partitions, makes Partition 2 a
Linux swap file of 32 MB, and devotes the
rest of the drive (Partition 3) to Linux. The
rule of thumb is that the swap partition
should be approximately twice the amount
of physical RAM, though most people do not
need a swap file larger than 127 MB on any
Choose Custom.
system:
Disk Setup:fdish, EdR
Command (m
for help): n
e extended
Installation Path:Install
Installation Class:Cuslom
Loading initrd.lmg..............
Loading vmllnuz........
Uncompresslng Llnux.....
Be very careful here. A "Workstation" or

Once the initial loading is complete,
you' ll get a "Welcome to Red Hat Linux"
installation screen. From this point on use
the Tab key to select between options, the
Spacebar to toggle check boxes, and the

Enter key to proceed. If you overshoot an
option, Alt-Tab takes you back to the previous option.
Press Enter.
Here's a condensed version of what you' ll
see (with your response in boldface):
Choose
a Language: English
Whattype ofkeyboard doyou have?:us
What type of media contains the package to be
installed: Local CDRON
Insert your Red Hat CDinto your CD dn've noun OK
At this point the iristallation .program

will autoprobe, looking for an IDE CD-ROM
drive, If it doesn't find one, it asks:
WhattypeofCDROM doyouhave?
The choices are SCSI and Other CD-ROM,
"Other" includes older CD-ROM drives such
as Creative Labs' Sound Blaster CD-ROM
drive. If you select SCSI, the program will
autoprobe for a SCSI card. If it is not found,
permanently written to the partition table
After fdisk writes this to your partition

table, there's one more step. Select Donefrom
the return screen and you' ll be moved on to
a large "Setup filesystems" screen. Arrow
down to your main Linux partition (/dev/hda3
in my example) pressEnter.
Mount point: I
Linux fdisk is very spare

just a blank
p primary
command-line prompt, but it's straightfor- P
Partition number(1-4): 2
ward to use and very reliable.
That's a single forward slash. We' re

telling the setup program to mount the
Linux root file system on /dev/hda3. Press
First cylinder (522-973): 522
Creating Unsex partitions

A quick note about Linux device names: if
Last cylinder ... ([522j-973): +32N
your hard drive is an IDE, Linux will call this
Command (m
for help): n
Enter, then OK to finish.
The hardest part is now done. Take a

break and wipe the sweat from your brow.
e extended
p prlmar'y
a second drive. SCSI drives are designated. as
/dev/sda or /dev/sdb. Each partition on the P
drive gets a number, so the first partition on Partition number (1-4): 3
the first drive would be /dev/hda1 or /dev/sda1. First cylinder (539-973): 539
You can have up to four primary partitions Last cylinder ... ([539]-973): 973
/dev/hda if it's your first drive, or /dev/hdb if it' s
The rest is much easier.
You' ll next get a screen called "Active

Swap Space." Make sure the check box is
marked with an asterisk (hit the Spacebar if it
isn' t) and it's a good idea to also select
"Check for bad blocks during format."

After "Scanning Packages..." the next
on your hard disk, and a large number of

Comm
and (mfor help): t
extended partitions.
In the following example, I' ll fdisk my Partition number(1-4): 2
486 that already has a single Windows C: Hex Code(type L to list codes): 82
drive. I' ll create a swap partition and a native
Linux partition as primary partitions. The
cylinder numbers apply to my machine, not
yours. You' ll be prompted with different sets
Command (mfor help): w
screen is "Partitions to Format." Use the
Spacebar to select your Linux partition(s) and

also select "Check for bad blocks."
Command (m
for help): p
Disk ltmp/hda: 64 heads, 63 sectors, 973 cylinders
After the installation finishes formatting

the swap partition, you are presented with an
extensive list of installation options. If you' re
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T T A w A
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N T
THE COMPUTER
PAPER GREATERTORONTO EDITION www.tc .ca OCTOBER 1999
CAREERS Il T R A I N IN Q
new to Linux, most of the options wIII be

Tab to 0/r and hit Enter. Do not check
unfamiliar so I'm going to supply you with a "Select individual packages." The packages
few simple recipesfor a first-time installation. will now install, displaying an update status
As you becomemore sophisticated in your use during the procedure. Package inshriiation
ves, select the"Use linear mode..." option of the

LILO configuration.
XConfiguratorWe'l delve moredeeply into this in a
future column,Fornowselect Generis VGA
of Linux, you' ll want to do this differently, but will take anywhere from under 10 minutes to Compatible as
yourvideocardandGeneris INonaur
the list below will get you up and running.
over an hour, depending on the speed of as your monitor. Skipall offers to "Probe" yourvideo
your processor. Then come the remainder of card.
Would youlike X tostart whenyou reboota No
Selecting packages
the installation questions.
For a very basicsystem, with X Window, that
installs 248 MB worth of software packages, Finishing up
OK, you' ve done it! Red Hat will now ask
select the following options, and deselect ConfigureMouse:Just follow the prompts. Leave
you toremove your fl
oppy and CD-ROM and
"Emulat
e3Buttons?"unchecked.
reboot. If Linux is not in your Master Boot
everything else:
['] Printer Support
Confi
gureLAN.SelectNe.
Record (MBR), insert your newly created
f') X WindowSystem
(You canreadjust this later).
boot floppy when your system restarts.
['] Mail/WWW/NewsTools
Confi
gureTimezones:Leave"Hardwareclocksetto
Otherwise reboot normally.
GMT"uncheckedandselectyourtimezone
['] File Managers
If all goes well, Linux will boot and give
['] DialupWorkstation
you a Login prompt. Login as root.
(Canada/Eastern in mycase).
If you have around 400 MB total hard
drive space, then add the following to make
a very nice development workstation:
Configure
Services:Uncheckapm d and nfs.Leave
the rest as is,
Configure PrtntenIf you have a printer attached,
select Local, take all the defaults, and then select
Login:root
Password: yeursecretpasswerd
g g
To reboot from Linux, press CIL-ALTDEL or type:

g shutdown
-r new
To shut down your system from Linux,
type the following at the "gm prompt:

g shutdown
-h new
Wait for the screen to say "System
Halted," then hit the off switch. If you have
LILO loaded in your MBR, hit Tab when LILO
first appears and type dos in order to boot
into your Windows partitian. Q
Next time:Creating useraccounts andgelng
around onthesystem. GeneWIlburn (njoeinterlog.corn)
is a Toronto-based
IT manager, musician andwriter who
operates a
small farmof Unuxsewers.
f') C Development
f'] DevelopmentLibraries
['] C++ Development
['] X Development
your actual printer or onevery similar. We'l do more

on printers in a latercolumn.
RootPassword:This is your master adminpassword
for Linux. Makeit a goodonethat you'l remember.
Authentication Configuratioir.Select UseShadow
If you have around 600 MB or more hard Passwords. Deselecteverything else.
drive space, toss in the following for a really Bootdis/r."Would youlike to create abootdisk for
first-rate workstation:
your system?"Absolutely. Insert your blankformat['] Gnome
ted DDS diskette when prompted.
['] KDE
LILO installation:The choices for LILO (Linux
['] DOS/WindowsConnectivity
Loader) are "MasterBoot Record"and"First Section
['] Web Server
of Boot Partition." Most usersprefer MBR,but Boot
['] Postgres [SQL)Server
Partition is always asafe choice. Remember,youcan
['] Tex DocumentFormatting
always boot up Unux with the bootdisk you just cre['] Emacs
ated so if you' renervous aboutthis, choose Boot
['] Emacs with XWindow
Partition. It can bechangedlater.
*
If you haveoneof those new,very large IDEhard drif ] Extra Documentation
Get FREE Award-Winning IT Training

at u u w.it-train.com.
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C AREERS St T R A I N I N Ca
Crabbing Web data

10
select the drive and directory to

save your file to (e.g. %Microsoft
0.8887
OfficeNQueries) from the Save As

Type: dropdown list select Text
0 6544 1.621
2A78
Only ('.txt). Type the name of

the file as currency.iqy and click
0.6169
OA124
2A25
1.831 1.199
6.14 4.018
115.3 75.41
Save.
Make sure you' re connected
1 497 0.9793 2A26

0.6126 1.518
to the Internet so you can run

your query, then switch to Excel
and open a new workbook. Place
0.8347
$05000:
1.224
4.106
0.16290.03$74
0.01325
1 Si8
1.021
0.1$5 O.N535 OA121
0.8'168 0.24% 0.01297

0.015%
1.597
123.1
:CA N equals
$
$30092 U
S$
Data, Get External Data, then
Lotus 1-2-3 Millenium Edition
If you' re using Lotus SmartSuite Millennium

Edition, you' ll find Lotus 1-2-3 makes quick
work of importing data from the Web. It' s
much simpler than doing it in Excel 97 and

the results are more presentable.
To import the Yahoo! currency data into
a Lotus 1-2-3 workbook, create a new blank

workbook and make sure you' re connected
New Web Query. Type the URL to the Internet. Place the cell pointer in cell
4. 103
0.8174 0.2437 0.01238
0.51 13
0 $812 0 6255
Web queries ln Excel 2000

Web queries havebeen improved
in Excel 2000, which allows users
to choose how much of the target Web page they want to
retrieve and the type formatting.
To run a simple Web query,
open a new worksheet and select
of the page you want to view or
select the Browse button to open
A1, select File, Internet, Get Data from Web,
then type http:

//quote. yahoo.corn/m3?u in the
your browser so you can locate Web Address (URL) area. Make sure the
Select The Sheet Location For The Web Table

reads A:Al, and select OK. Wait while Lotus
1-2-3 accesses the Yahoo! site and retrieves
eee13
Run Web Query. Locate and
Choose the part of the Web the data.
select
y o u r que r y file
Creatln a Weh query run InExcel $7 Is more flddly than In Excei 2ppp
P a g e you want in this case Lotus makes a neater presentation of the
currency.iqy and select Get Data.
select One Or More Specific data than Excel 97 and, in the bottom right
When you' re prompted with Where Do You toolbar. If this toolbar isn't visible, select ' Tables On The Page
and in the Enter Table
of the Web table area, it has a button with a
Want To Put The Data?, select the Existing View, Toolbars, then E xternal D ata. Name(s) or Number(s) Separated ByCommas circular arrow on it that will refresh your
Worksheet option, change the location to Unfortunately, Excel brings all the data in, a rea, type 4 , s e lect th e F ul l H T M L data when clicked anytime you' re online.
=$A$1 (if it isn't already set to this) and so you' ll have to clear away the unwanted Formatting, then OK to run the query.
Lotus also has a Web Table menu, which
select OK. Wait while Excel downloads the rows again.
You can update your Excel 2000 query is visible on the menu bar when the Web
data.
anytime by placing your cell pointer inside table is selected. If you select Web Table,
Once the datahas been retri
eved, you
More Excel 97 information
the Query area and selecting the Refresh but- then Web Table Properties, you can change
can take a look at the information. What To get more information about creating ton from the toolbar.
settings that relate to the Web table, includExcel has done is bring in all the information Web queries in Excel 97, download the
In addition to getting only the inforing how often and under what circumW eb Connectivity ki t f o r E x cel 9 7 mation you want with Excel 2000, it
from all the tables on the Web page
and the
stances the query is refreshed (each time the
your cell pointer in cell Al and
select Data, Get External Data,
the page on the Web. To retrieve

the Yahoo! currency data, type
http: //quote.yahoo.corn/m3?u.
result is an untidy mess. You can dean it up (http://officeupdate.microsoft,corn/downloadDetail makes creating the Web query much simby highlighting the rows you want to s/Webcnkit.htm). This file contains sample pler than in Excel 97 because you don' t
remove by selecting the row letters along the queries and a Word 97 document with have to create an external text f ile.
left side of the worksheet and selecting Edit, additional information that is helpful in However, working out the numbers of the
creating complex Web queries. Also avail- tables you want on the page will be a
then Delete to remove them.
At any time, you can run the query able is a range of queries, mainly of interest process of trial and error. To edit the query
again and refresh the data you' ve recovered to U.S. users, but still valuable (http:
//office- (for example, to try another table number)
from the Yahoo! Web site by selecting the update. microsoft.corn/exce!/Webquery/samp!es. s elect the Edit Query button on t h e
Refresh All button on the External Data htm).
External Data toolbar.
file is opened, or after specific periods of

time, for example).
Quattro Pro 9
Corel Quattro Pro's Web queries are a multistep process
you must first create the
query, then run it, and finally add the data
to your file.
To create a Web query to extract data
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challengingopportunities, sendor fax your

To aPPly fOr hese
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resume to usWith the aPPrOPriate job COde
cover letter.
oragenciespl
Only ThOSe
SeleCtedfOr an I'fffervieW
Will beCOntuCted. NOPhOneinquiries
ena
'
'

from the Yahoo! site, select
The d at a
wi l l b e
in cell E3, enter these formulae in the cells

in row 13:
Tools, Internet, Create Web
copied into your work-
Queryand in the URL

area, type
sheet. Select the rows con-
hitp//quote,yahoo.comlrm37u.
Click the Browse but-
ings by selecting the row C13 CdnSequals...

numbers at the left of the E13 &13'E3
window, and select Edit, 613 USS
then Delete to r e move
ton at the far right of the

Save To area, select the
drive and folder to save
your query to, give your
query file a name (for
example, currency.iqy it
must have the iqy extension), and click Open (it's a
strange choice, but that' s
how it works). When you
return to the Create Web
Query dialogue, select

Create to create your
query.
To run your Web query,
M ARKERS Ir T R A I N I N G
taining the messy head- A13 100
them. Enter the column

headings in Row 1 manually, using the row headings as a guide (the row
headings are in the same
Illrhnoo Conohl614h
'
657.s.0147'
'
"
'
'
"
'5
'
0 ,6539,: 1 , 62 2
0,6 69,. 0 , 5463::, 0,1629;: 0 098670: 0.6605 1 0 6 0
I'
V529:
248
1. 0 23 , 00354. ' 0 249'I,: 0 $1 327
I 022 1 6 3 3
l
$,61 66 0 4032:
I
0 4 1 Z6: 0 3369' 0 , l 005:: 0.005351
'., 0.4122
0 .6606
""""'i':"""'rloiii,:
'2'424""""'
ii95: 007n:
of&: ooi297: oui
i 5 87
1,03; : 'I 103,
2 969 r228!
I I 0 .29021 9 Q1 500: 1.224
I 95
6.'139;:
4 01 4
9955
41 0 7 ' 335 4 ';
l l 0 05327
4 103
6 557*
1 152:
7 5 3 5 : 106 9
77 09 l
8295 '
'1877:
ll
770 2
iz3I
I,
e~ '
os7$3
61 .
X426 I ool :
510
0 6263 .
o 0173.'.:ozssri oolzso,; I
511 :
0 'I
order as the column head-
ings). You can then reuse

Unfortunately, if you' re using Quattro
these column headings in Pro, you"ll probably find it downloads your
15so
: Q.IW8125 0 6 2 58
Lotus 1-2-3 hes ooeer the easiest systems for Qetherieg data from the NehIoto a werhsheet
make sure you' re connected to the Internet, umn headings for the main currency
each heading is in a different row
open a new notebook file, select cell A2, table
select Tools, Internet, then Run Web Query. and U.S. currency data appears above the
Select the Web query file you created in the column headings,
This makes it a little difficult to create a
previous step (currency.iqy), select Open, the
f uture if y o u s ave t h i s data as text rather than numbers, so you' ll

notebook.
need a different formula in cell E13. It must
To run the query again first convert the data from the conversion
later, open this notebook table into a number so you can multiply it, as
a nd delete the data i n
you can't multiply text data. This formula
Row 2 through to the end of the currency

table by. selecting it, then choosing Edit,
Clear, then Values. Now step through the
Before Loading In The Notebook checkbox

' and click OK. Wait while Quattro Pro connects and downloads the data.
You will see a Web Query Preview dialogue on the screen containing the data
that has been downloaded from Yahoo! If
you browsethe data, you' ll see Quattro Pro
has done some weird things with the col-
making sure you have this notebook open
neat presentation, but i t
checkbox,and clicking OK. Then, in the

preview window, starting with the conver-
sion data for the U.S. dollar, highlight it

and all the data to the end of the table
(including the messy headings) with your
mouse. The From data will read something
like A29..JS2 and the To data will read
A:AZ..A2. Click OK.
will do the job:

h Value(E3)'A13
entire process of running the Web query,
c a n b e d one. and cell A2 selected. You' ll repeat the same

Begin by stopping Quattro Pro from process as you did the first time you ran
option make sure the cell reference reads refreshing the data every 20 minutes, by the query, but this time the headings will
A:A2..A2. Select the Preview Web Document selecting Link, disabling the Refresh Every already be in place.
choose the Data tab, Select the Existing
Notebook option, and in the area below this
This will convert any figure you enter

into cell A13 from Canadian to U.S. dollars
and the result will appear in cell E13. Alter
the figure in cell A13 to convert different
Canadian dollar amounts into the U.S.
equivalent.
In Lotus the data will be in different

cells. If the Canadian-to-U.S. dollar conversion figure is in cell E14, and you' re entering
your conversion formula into row 24

(instead of row 13), then the formula in cell
E24 should read:
Using the data

Once you' ve gathered data from the Web,
4'E14
you can use it in calculations in your worksheet. For example, you can create your own Mere queries
currency conversion calculator using the These examples are just the tip of the icedata you' ve imported. If, for example, the berg of what is possible when combining
Canadian-to-U.S. dollar conversion figure is
Continued on page i20
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OCTOBER 1999 THE COMPUTER PAPER CREATERTORONTO EDITION
C A R E E R S 4t T R A I N I N G
www.tc .ca
Crabbing Web data
Statement syntax
Continued from page I 1 7
spreadsheets and the Web. Almost any
For now, here are five highlights:
1. The breakpoint line is highlighted in the

familiar editor environ. You can set many
breakpoints.
2. You can step through the code line by
line. The active line is highlighted in yellow.
3. By moving the cursor over any variable,
VB's debugger reports the variable's cur-
data from any site can be downloaded
into your spreadsheet package and, from

there, used to make all sorts of calculations and charts.
Proviso
At the time of writing, this query worked
with the Yahoo! Web site and will continue to work so long as the site remains
rent value in a hint note.
4. There is a special debug toolbar that
constant. If the location of the online

c urrency information or layout of t h e
allows you to trace, step into and out of
routines, plus a whole range of special

debug display options.
S. Finally, you can see the VB program
form, using it to check that input and
output works as expected.
table changes, then this query may fail or
This interactive debugging capability is

one of the strengths of VB. Only Delphi and
Java come close to VB in quickness and the
ease with which you can quickly set up and
test parts of program code. So as you learn
VB, take advantage of its powerful debugger.
In the meantime, the program uses an
if..elseconditional. This type of conditional
statement allows the user to check for one of
several conditions and specify actions to be
taken for each condition. The program currently checks for two values. if PV is input, trol-flow statements because they control the
then do a Present Value calculation; if FV, flow of the program logic depending on
then do aFuture Valuecalculation or a mes- input values.
However, conditionals can become quite
sage box will issue a warning.
data, its location or how it's displayed,
It is easy to add another such condition-
al for an AN (annuity) 'calculation when

required. Conditionals are also called con-
not result in the same information being
recovered.
This raises an inherent problem with
queries that you run on someone else' s

Web site
because you don't control the
complex. Our next tutorial will show how
you can't guarantee your query will

always work or recover the data you
expect. If you' re on a company intranet,
you' ll have more control because you' ll
be using queries to gather data from
internal corporate documents, 0
Next month I' ll look at more Web

features in Excel and other spreadsheetpackages,
and how to get your data onto the Internet.
Meanwhile, users should explore VB's debugger on some of the sample programs in
Beginning Visual Basic 6published by WROX
(pages 113-173) orVisual Basic 6 Black Book
published by Coriolis (pages 36-96).CI
JacquesSurveyer is aconsultant andwriter. Hecan
Helen Bradley specializes in writing hands-on

tutorials. Her columnsappear regularly in a
number of publications in the U.S., the U.K.
and Australia as well asTheComputer Paper.

Helen welcomesreader feedback at
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1C3. OS
on'tS
Use single space after a punctuation
symbol:
P u n ctuation m a rks l i ke t h e
hen preparing business or person- comma, question mark and full stop should
al documents, there are some
be followed by only one space. If you use
typographical choices you should more spaces, your page wiII appear to have
consider that can impact the look and read-
mark could be split across a line break. The
capital letters, use your word processor's result looks very unprofessional.
small caps option instead. SMALL
caps appear
as cAtrrALLEtTst5 but are about the size of
Avoid spatting proper names and
lowercase letters and look much better.
phone nunibers across two liines:
Wherever necessary "stick" a person's first
Underline type: In the days of typewriters name and surname together so they aren' t
~ondetlinin
wa s one oi t he sew ways to
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ugly white patches when looked at as a
ability of your work. In this month's Quick whole.

Tips column, I' ll explain some key typography issues.
Don't usespaces before punctuation
symbols: If you use a space in front of a
Capital letters: If you use capital letters punctuation symbol like a comma, full stop
for large blocks of text it looks like you' re or a question mark, the text and punctuation
YELLING ATYOUR READER. If you must use
TEL: (416) 264-8899
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split by a line break. To do this, replace the
infognovatrex.corn
www.novatrex.corn/training. html
emphasize text. Thankfully word processors space between the names with a hard or
offer a wealth of more attractive options non-breaking space, which tell your word
today, so avoid underlining text.
processor not to split the line where these
types of spaces appear. In Word, use
Bold type: If you use bold type to empha- Control+Shift+Space for a hard space.
size text in a paragraph,you' ll find it stands
out on the page as awhole, drawing unwantAvoid widows and orphans:A widow is
ed attention. Save bold type for headings
Pleasecheck forcoursedescriptions on the we b

*NOTE Course dates subject to change based on availability
the last line of a paragraph that appears by
where it works best, Within a paragraph,use itself at the top of a page or column. An
italics, Italicized text adds a more subtle
etnphasis that still catches the reader's eye.
orphan is the first line of a paragraph that
Use curly quotes: Straight quote marks (n")

and apostrophes (') look less professional than
curly quotes ("") and apostrophes ('). Most
word processing packages allow you to select
curly quote inarks (also called smart quotes)
and will do the conversion for you. Check
your manual or look up "quotes" in Help section. One proviso though, if you' re typing in
a macro you must always use straight quotes.
you to control widows and orphans. In
appears by itself at the foot of a page or colunm. Most word processing packages allow
COlNNAFg,f,-....:,,:
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Word, select Format, Paragraph, Line and

Page Breaks and select the Widow/Orphan
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Professional symbols: Two printer's
dashes, the em (
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W O O D Y L EO N H A R D
ith the release of any major new
software, you can expect support-
ing computer titles on store bookshelves the day of the release. Microsoft
Office 2000 has proven to be no exception.
There has been a flood of Office 2000 books
since its official launch. This is the first of
two articles that will take a quick look at a
few of the more than 100 Office 2000-related
titles currently available.
All of these books are BIG, which is not
surprising since the office suite itself is
composed of no less than eight separate
programs: W o rd , E x c el, P o w erPoint,
Outlook, Access, Publisher, FrontPage and

Microcom
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Patl nvay)
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PhotoDraw. In fact, each of the book publishers represented here also publishes in-
depth titles on, each of the Office 2000

applications. This all adds up to several
hundred titles available to an Office 2000.
A daunting number, but the books examined here are representative of what you' ll
find at your local bookstore.
Arguably, the secret to a good Office 2000
book is to cover each application to a depth
suited to the book's target user. Each title has
its own approach to the subject, tailored to
the skills and knowledge of particular users.
ISBN: 0-7897-1871-5
Softcover 650 pages 1999
Price,: $29.95
I have to admit a bias here, in that Woody
Leonhard has become one of my favorite
computer book authors. He is playing to his
natural strengths here as he is a long-time
expert in Word and Excel (going back to the
dark days of the DOS versions of each), and
has written extensively about these pro-
Some books assume basic knowledge of pre- grams in the past.

vious versions of Microsoft Office programs,
Because of his in-depth knowledge, he
:,:Q j0Iii
while others don' t. Whatever the approach,

chances are that you will be able to find a
knows the quirks of each program better

than most and is quick with pithy criticisms
book best suited to your experience level and of particular features (sample quote: "Here' s
to your needs.
another lousy decision that was made for
r
"::, '::,-Tur'n tts:-:::pt)Sea:::ti 39-:~ : ::::; ":::,"!:::;:,::, '
'
.',,vv
Woody Leonhard Teaches

Microsoft Office 2000
you by the user-friendly folks at Microsoft,"

referring to the adaptive menus feature that
appears in Office 2000 programs).
Author. Woody Leonhard

Publisher: Que
However, the Office 2000 part of the title
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Bo O K S
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a ' m i snomer in fact depth you will get in this book is one of the
Teach Yourself INlcrosoft Office 2000
Leonhard really only looks at Word, Excel reasons this title an Office 2000 bestseller. It ln 24 Mours
and PowerPoint in any depth, with one small is best suited to the reader who probably Author. GregPerry
already has some basic knowledge of the Publisher: Same
c hapter devoted to tying them into t h e
remaining Office 2000 programs. Also, programs discussed here (remember, just ISBN: 0-872-31439-8
Leonhard verges on being downright cur- Word, Excel and PowerPoint), and relishes Softcover 494 pages 1999
mudgeonly rather than merely opinionat- being led through all of the new features by Price: $29.95
ed something that will definitely turn off
a true, critical expert. It may not be for This book takes something of a direct teachreaders who simply want to know how to use everyone, but t h ose who a ppreciate ing approach, with major subject areas broa given program feature.
Leonhard's style will enjoy (yes, enjoy) read- ken down into fairly easy-to-digest hourly
But there's no denying that the critical ing this book.
sessions. In fact,24 Hoursdispenses with the
idea of chapters in favor of "hours," with
each segment leading to either another

Office 2000 program or to more advanced
features contained within a particular pro-
gram.
Perhaps more than many other books that
profess to be for beginners,24 Hoursis truly

aimed at the novice who will appredate the
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than others, and the "advanced" topics tend
to concentrate on the practical uses for some

programs
in short, most of them would
only be "advanced" for the true beginner.
There are also a few holes to be found, such

as the section on FrontPage 2000 that
neglects to tell readers how to upload Web
online surveys
customer feedback
pages to the Internet.

A good book for true beginners who want
some depth and like to learn on a regiment-
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features and concepts are introduced and

explained in the practical depth required for a
new user to get working with a program.
Some "hours" may pass more quickly
ed schedule.
Office 2000 for Busy People
Author: PeterWeverka
Publisher: Osbourne
SERVE THE WORLD-
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ISBN: 0-07-211857-1
Softcover 305 pages 1999

Price: $29.95
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A title like 0/Pce 2000 for Busy Peopleleads

you to wonder if there are any idle people
about who are likely to use Office 2000, but
no matter. This is the smallest of the books
looked at here, and also the most graphicintensive. Brfsy Peopledoes not assume the
user has any prior knowledge of the Office

'j l
I
2000 applications, making it ideal for the
It focuses primarily on getting the most

out of Word and Excel, although it does
devote several chapters to the other pro-
beginning user, It also uses what it calls Fast

Forward sections at the beginning of each
chapter, making it easy to skip ahead.
Given its relatively small size, the emphasis is more on providing illustrations and
concise text both will appeal to those in a
real hurry to learn the major features of
Office 2000. One of the obvious drawbacks,
however, is that there is less depth here than
in the other books reviewed.
There are also a few signs that this book
was done in something of a hurry. Minus the
illustrations, the introductory section, for
Re Laph Special
Lowest
grams, However, it arguably takes a longer
g~: Prices in
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look at Office 2000's "lesser" programs (such

as PhotoDraw and Publisher) in more depth
than the books reviewed above.
Essential Office 2000 has plenty of handson learning tutorials. Readers are expected to
follow along with the many examples provided, which designed to drive home how to
use key features in
e ach p rogram.
Emphasizing the practical nature of the topics covered, it is the only title here to discuss '
in any depth how to install the suite and
how to troubleshoot once it's running. The
other books assume it is already installed,
SNee2011
example, could apply equally well to the old

Office 97, and the occasional Office 97 element masquerades as belonging to Office
2000.
Despite these shortcomings,Busy People
is a good book for the beginner, though
you' ll need another book for more in-depth
information.
e o oas gg
Book
fke Get-tt-oerre Trrterlet
which in many cases (especially for the

home user) may not be true.
This book may not be as colorful as the

others, but if you prefer a practical, handsSubtitled The Get-It-Done Tutorial, this book
takes a task-oriented approach, concentrat-
The Essential Office 2000
ing on the most useful (and most used) fea-
Author. Bill Bruck

Publisher. Prima Tech
ISBN: 6-7615-1886-X
Softcovar 625 pages 1999
Price: $41.95
tures of each component that comprises

Office 2000, It discards the feature-by-feature
approach seen in some of the other books,
and instead looks at everyday situations
using real-world examples.
on approach, this may be the book for
you. 0
Rei'2 ONrdels Available

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Next time; Part II of this roundup wIII include

Offic
e2000 Made Easy,Off
ice 2000: The Complete
Reference, Teach Yourself Microsoft Office 2000in
21 Days andPeter Norton's Complete Guide to
Microsoft Office 2000.
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Sean Wargo, Internet research analyst at PC Data Online, said he was surprised by the results. He did, however, note that, "in the
typical household, the women are the main shoppers, So they might be more inclined to click on an ad."
The study was conducted over two days in early August, and queried 1,479 males and 1,333 females. The margin of error was plus
or minus 1.8 percent. The sample was balanced by age and gender to represent the U.S. Internet users as a whole, Wargo said.
The study revealed that animated ads were the most preferred by men and women at 70 percent, followed by non-animated ads at
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as opposed to discounts or familiarity with the product (each garnering only a 10 percent response in the primary motivation category.
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"Although people enjoy animated ads, it is not the graphic content alone that makes them click through. Instead, the general
intrigue or pull of the ad gets the user to click," Wargo said. "Highly targeted ads that employ animation are frequently the real winners."
About half of both men and women rely on Internet ads as a source of information about new Web sites, according to the study.
People depend on Internet the most for discovering new Web sites, followed closely by the recommendations of friends and colleagues.
Web ads were the third most popular source of finding new sites.
The respondents came from a panel of 50,000 to SS,000 Internet users PC Data recruited from the online environment. 0
PC Data, http:llwww.pcdata.corn
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I NAC A RENA 4
aS1 1S
a ree a c emu ator

By Graeme Bennett
eeerrtue tttrrtem
eroxDocuColour40-
We' ve found that the clean, 32-bit, I MB

ROM from a Quadra solves a problem that
many Basilisk users have noticed: With some
ROM versions, the emulator doesn't preserve
EtherTalk settings after the emulator is
rebooted. With this ROM, however, it works
as expected.
Fortunately, extracting a ROM image
TONER
GIAN)0OCCERS
withyour exchange empty-Laser deFax
LW Select 300/10/60 $89 needempty 1st
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HP II/I or IIP/IIIP or Apple L/W,Pers, an $49.
HP4L/4P or SL or 6L all $49. needempty 1st
Yinyl ban
neroutput
HP 4/4M/4+/4M+/5/SM/SN or AppLWP600 $79.
HP SP/6P - $79. HPSSi- $169. HP 4V/MV $139.
35mm slide
outputfrt)m
Lcxmaik 401 9/29 $149 4039/49H/Y+ $169
Oki 400/800 OPC $119. 400e-$&9. Toner 2/$32.
's and
Nac's
PC
Pauasonic 4400/10/50 toner- $39. OPC/dev-$69
Sharp 9500toner-$39 T1600opc $99,
OjTPIPrePress.
r~r'e.rem $29
Elm
sepa
rations,colourscanning,
Largest kits,up to 40 refills-600 models to
refill No mess with hospital quality syringe
ma
tch
prints,colourkeys,and pf We assume warranty risk. 23,000 sold.
es
CALiOR
. Y5ITIHEISlOjY slAR'AT
0
Tel. (4I6)667-8877
Fax (4I6)667-7I45
email: sales@mginet.corn
www.mginet.corn
eer rrmuQ trwwen Qaaererreemm
Ijl ttsttrstttutrtejlrllu
smu~ u
image from a Quadra 900 or another model

with a 1 MB ROM. Legally, you are supposed
to own the Mac ROM you make use of.
Cartridges, Drums
Remanufactured Lower Prices
20 Nartin Ross
Avenue
Toronto, Ontario,M3j2K8
4Baailisk II An Open Source68k Miteemulator For BeOS,

Unix, AmigaOS aud Windows
Windows version we tested) that downloads

its ROM image onto a disk. If you' re doing
this, we'd recommend going for a ROM
0or l,rj40DPI
iuianalement GraphicsInc.
rerH
rmur rem I reerueee
53
Mac and run a program (supplied in the
OSTERoutput
QLR
:M1 t rrrerr ~
T ta rrrrrereeme
to platforms other than that for which its

author, Christian Bauer, originally wrote it.
While Basilisk II(hitp://basiiisk2.cjb.net/}is
free, there is a catch. Because this emulator
requires the use of copyrighted Mac ROM
code,you have to find a 68030- or Q40-based
6 colour hi-fi et
oto re-touching
ph
s,u' ou" mol rue d

t ta ta 53 A' . a
m e m m r u e reereN rrrell'
" ~
available for free, and people have ported it
two sided
ful-colour digiltal
rnting
upto l2" x II"
omasowas
perimpression
I
utrtrmrtreettreurjiir'emrre
asilisk II is a Mac emulator for Amiga,

BeOS, Linux and Windows 9x orNT
platforms that has been released as
open source software. In other words, it' s
Canon BC-01/02 kit fills sx. BC-05 CMY: 12-15x

Canon BCI-21 kit fills40x BC-20 -5tix CMY=122
Epsou SC200-800 black kit=22 refills CMY= 12
Lcxmarkwll, black kit fillssx CMY 6xeachcol
Xerox WC250/450 kit yields8 refina.100's mort
~Printer Service $558tr

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Compatible, ISO9002, >30% more mAH
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Finder with the one from System 7.6.1 provides a workaround.)

Application compatibility is very good,
ing Mac hard-disk image (Apple distributes within the limitations of its 68020/68030
versions as recent as 7,5.3 on its Web site, emulation. Recent Basilisk II updates (build
from a Mac is by far the most complicated
part of the setup procedure, The rest of the
process involves either finding a pre-exist-
and we found several other releases by
90 is the newest, and we found build 87 to be
searching the Web), or making a mock hard

on your hard drive and booting
disk image
the most stable under Windows 98 if net-
from a Mac OS disc (or a set of suitable floppy disks if you' re a masochist) and installing
working support is required) have added support for color, CD-ROM drives, Ethernet and
FPU support. Sound is supported in a limited
the OS onto the drive. Then, away you go, fashion enough for QuickTime soundwith a color Mac that is pleasantly fast on
any of today's speedier Pentium, Pentium II
or III-class machines, In our tests of a
Celeron-based PC clocked at 450 MHz,
Basilisk II is, subjectively, as fast as (if not
faster than) any pre-G3-era Mac in performing most tasks.
OS cornpatiblllty
We found systems
7.5.5 through 7,6.1 to be
the best OS versions on which to run Basilisk

IL System 8 runs but the Finder crashes when
file copies are attempted. (Replacing the
tracks, windowshade sound effects, speech

synthesis and system sounds.
Corel WordPerfect Enhancement Pack
3.5 a fully functional version of a very nice
word processor for the Mac that can be
downloaded for free runs like a charm,
with screen redraw speeds comparable to a
typical Windows word processor. Adobe

Photoshop and its many plug-ins ran without difflculty, albeit more slowly than the
native Windows version of this processorintensive application.
Although Basilisk ll provides basic float-
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OCTOBER
I I AC A R ENA 4
own oddities. Around the thne system 7.6

came out, Apple transitioned its networhng
architecture to a new system it called Open
Transport (OT). The company developed
some, of its MacOS releases of the thne to
automatically switch on OT and disable
"dassic networking" on certain machines-a
determination, it turns out, that was based
on the CPU in the machine. Thus, if you
enable 68030 emulation and FPU support in
Basilisk H's graphical user interface control
panel, it will turn off and hide the Mac's network and MacTCP control panels. Thus, setting Basilisk H to 020 mode is the easiest-way
to ensure amess to dassic (MacTCP) networking. (An Apple program caHed Network
Software Selector is also available that will let
you switch between dassic and OT network-
pre-boot, blank screen than some of the

other ROM images out there, but give it IS
seconds or so and it will start. On the
Windows platform, we recommend using
Basilisk H build 87 due to documented
EtherTalk crash issues in builds 89 and 90.
One interesting aspect is the emulated
ing. See htlpy/help.ibm.net/dialers/mac/misc/nat- Mac's ability to access a Web server running
workt.html for details.)
simultaneously on the Windows side of the
Note that the Quadru ROM we recom- PC. After installing and configuring a
mend takes quite a bit longer at the initial, Windows Web server, just type the PC's IP
P AC K A R D
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tj!PINdOrISZOD
fg HuwLuTY
I I
Bauewi& iiKies
address (you can find this by typing "IPCONFIG" into a DOS box) into the Mac's Web
browser and it shows up on the Mac sideneat! We found it useful to have a backup of
the Mac system drive handy
you' re likely to
nuke the system a few times during initial
configuration and testing.
Other complaints? Sure there are a few.
There's currently no support for alert sounds
other than the basic system beeps, and play. ing QuickTime MIDI or sound files occasionally locks up the emulator, requiring an AltF4 exit back to Windows. (Setting the screen
to use the DirectX display driver and 8-bit
color seems to fix this problem.) We also
found that attempting to enable File Sharing
on a machine running Basilisk sometimes
resulted in crashes. Audio CD support is provided only on machines running Windows
NT. As well, non-Mac 509660 and Joliet CDROM discs can't currently be read with the
supplied CD driver (although the CD-ROM
driver supplied with Mac OS 7.6 makes them
visible, at least.) We also had no luck at reading CD-RW discs, even after adding Adaptec's
UDF Reader software.
FPU performance, whether through the
program's built-in emulation or via Software
FPU, was the weakest area of performance.
Overall, though, we are blown away by
how fast, full-featured and stable Basilisk II
is. It's worth a little Mac ROM hunting. 0
Agood suutue ofutilities for thoseattempting Mac
emulation is: htlpd/www.geucihss.corn/SiliconVagsy/
Bit/4811/EmulatsMac.htnrfutils
Pg KID% Dm

TORONTO EDITION www.tc .ca O CTOBER 1999
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The Statistics Canada 1989 Srrrvey of
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that 14 percent of Canadians either could
Get 2" hand servicefrom the

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teaching children to read at a young age.
reading materials. Another 22 percent could
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rl r
From Impulse s
Ir
PC9000, PC9300
All Models
ing levelhave been one of the

best written nd produced software categories on the market.
eertsse
PC9020> PC9320
PC9030, PC9330
Reading Is
PPgdamental'
For rl01drrn. FamOirs,attI rlvt lire,
large ear. Indeed, multimedia

CD-ROMs that offer feedback
and adjust to the learner's read-
Omnibook 4000
Omnlbook 5000
Omnibook 5500
7M Series
500 Series
SMO Series
6000 Series
PC9050, PC9340
'All listed Trademarks are properties of their respective owners.
trn c t t rrt
The best of these is Reader

Rabbit's Complete Leam to Read
System and its predecessors,
Reader R abbi t
From HP '
9 ; f~rert sr&3a %
aa wew
t u Bwe
EII rtawe s ttt a i
t
~
In t e r active
Reading Journey I and II. They-
18 Hr Computer Assembly Course
a re all careful, detailed skill building titles with handswn flash cards,
workbooks and printed storybooks, and
earning
available for approximately $100.
$200
- Assembly, Upgrade, Troubleshoot Complete Pentium PC,

Peripheral, Win95 8 Multimedia
simple. These people avoided situations

where reading was necessary, In the first
backed by extensive educational research.
International Adult Literacy Srrrveyin 1994, in
Any one of these titles from the L
which Canada was a participant, reading
Company (htip://www.learningco.corn) could be habits such as reading books, magazines or
the single most important piece of software newspapers had a strong positive correlation
parents buy for pre- or early readers. Reader with the level of reading skills.
Rabbit's Complete Learn to Read System is
7 Hl' IAtrodUCtlOA 'IO LANS (Losel Area Networks)

- Setup 8 Install Network Interface Card with Win95. TCP/IP,
E-Mail, Postoffice, File 8 Printer Sharing.
Tet 416-299-6082
Fax: 416-2924916
Hsp J/www.ZodiacSys.corn
Zodiac@zodiacsys.corn
Online resources
My favorite place, the World Wide Web,
27 PASSMoRE Ave.UNA 2 SeAR. IUI1V 4T4 (KENNEDY & ONE BLecK S. oP STEELEs E.)
Beyond early readers

abounds with resources for people with readBut early ~eaders are just the tip of the ice-
Complete 233MMXSystem - 32MB, 38B HD, 24XCQRom, Multimedia, 56K Fax/Modem,ATI 3D2MB, 14 $950
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TORONTO EDlTION www.tc .ca
8uy youreijiiipii.'i'
':,.)hroii hthe
ing problems, those who want to improve

their reading, or organizations involved in
literacy.
R READ.HTML). It is organized into rather

long lists of links to French reading materials
get children to read as well as downloadable
Parents whose kids have reading disabilities

should have a l o o k a t t h e n o n -profit
Learning Disabilities Association of Canada's
such as books, magazines and newspapers.

R eading i s
Fun d amental I n c .
(hltp J/www.si,edu/rif), provides tips on how to Reasissg disabilities
=-::= -
- ,
-- -
reports on literacy topics for educators,

Pizza Hut sponsors a National Reading
Incentive Program called Bookit! (blip J/www. site (httpJ/educ.queensu.ce/-lda), where they
bookltcanada.corn) each year in both English ran find "fact sheets" of useful information,
and French.
such s the characteristics of children with
BookAdventure (hltp;//www.bookadventure learning disorders, how to motivate them,

.org) is sponsored by the Sylvan
'5' ra
s t
,Ttri rt
Learning Foundation. The idea

is to use computers to encourage
kids to read. The site has a list of
more than 3,000 books kids
to page 139':"
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5Mae M s t ne s wat o o
from their local library.

After kids have read a book
offline, a quiz on the book is
available online. So why would

any child want to go to all this
trouble? Correct answers are
rewarded with points, which can
j'.:.
SUIchTME'
be used to "purchase" prizes such

as magic tricks and games. It's like
Pavlov's dog theory applied to
reading and it works. Individual
progress reports are available for teachers.

The largest number of books are at the
Grade 3 and 4 levels because Sylvan believes
these are the critical .years. If children can' t
read well and comfortably by the time they
and how to teach dysiexic students.

Parents can download a copy of Bridgesto
Reading,which contains strategies for coping
with reading problems, from the Schwab

Foundation for Learning site (htlp://www.schwreach Grade 5 they may be in for trouble, blearning.org). The site also has a bulletin
board for parents, a resource search engine
according to Sylvan.
Another Canadian site is the Internet and links to publications. Q
Reading Club (hlip://www.englishpractice.corn),
This one is particularly useful for English as a Regional litecacy sites:
second language readers. There is a test of
English proficiency and online novels with
homework that changes weekly. It also has a
searchable online dictionary. Other sections
include business and travel reading comprehension exercises and games for early readers
around Kindergarten level.
Teens can find reviews of novels relating
to teenage "concerns" called Angst Books at
prince Edward Island

Prince Edward Island Literacy Alliance:
httq:/lwww.nald.ca/peiia.him
New Brunswick
Laubach Literacy New Brunswick:
www.naid.ca/llnb.htm
Ontario
Ontano ReadmgAssociation:
http: I/www.tdsb.on.ca/netso/ore/toc.html
htlp://www,grouchy.corn/angslbooks.html. Because Manitoba
of their themes, these books will not all be Literacy Partners of Manitoba:
suitable to every taste. The site, however, htip://www.nald.ca/litp man.htm
encourages kids to discuss the books and Saskatchewan
SaskatchewanReading Council:
reviews with the site author.
Most of the sites noted are for English http: //www.sff.sk.ca/ps/sso/src/index. html
reading. Students and teachers who need British Columbia
more practice or more resources for French Children.and Adults with Attention
should try Th e Reading/Listening Page Deficit/Hyperactivity Disorder contains a link to the
(www.geocities.corn/CollegePark/Classroom/7633/F 8.0. chapter. http J/www.chadd.org
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ma est e
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To decode and play the files, all you need
is an MP3 player, the most popular of which
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RELIANCE HOME OFFICE FURNITURE

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Version: 3.5.3502
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Home page:
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By Scott SweeIorslxl
Also available:WindowsNTversion
CD/Spectrum Pro is a very cool, easy to use
UCOWS has just launched the newest and powerful MP3 and CD player. If you can
member of its network, the TUCOWS use a home stereo system, you can use
Music site. Point your browser to CD/Spectrum Pro. With a graphical spechttp: //music.tucows.corn to download great trum analyzer, CDDB (CD DataBase) access,
music by independent musicians from play-list capabilities, a mixer, and a visuals
around the world. Indie artists
and we' re window, you' ll have fun playing your
talking about the real thing here, not your favorite tunes. You can also use any of the
local garage band
make some. of the fresh- components individually. In other words, if
est and highest quality music around, but it' s you don't like the spectrum analyzer, you
hard to find outside a band's home city, with can close it and use only the MP3 player, or
the selection at most CD stores being meagre the other way around.
at best.
The music itself is provided in an audio IN-Base

file format known as MP3. MP3 is an abbreviation for MPEG-1 Layer 3, and is capable
of compressing files to as little as 10 percent

of their original size, with no noticeable loss
in sound quality. A CD-quality audio file
takes 11 MB of storage space for every
minute of music in a standard (WAV) audio
file, but with MP3 it can be compressed to a
little 'over 1 MB per minute. So while a regular WAV song may need 35 to 40 MB of
storage space, an MP3 version would be a
mere 3 to 4 MB, which is far easier to play
and download.
Version: 1.25
Revision date:July 6, 1999
Size: 3.1 MB
Licence type:Shareware
Cost: 839.95
Home page:htlp//www.axle%of.corn
M-Base is an MP3 player and file organizer. If
.you need to catalogue MP3 files, M-Base
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might be the program for you. You can useit Also available:WindowsNTversion
to sort MP3s into a database and play them Sonique offers aneyemtching control panel,
directly from the database, add comments to while providing numerous options and contracks, define up to 64 categories and orga- figurations such as increasing or decreasing
nize your tracks into these categories, play tempo,. an equalizer, balance control, and
selected categories, shuffle play tracks, and more. Sonique supports Internet audio
streaming, and graphical overlays, or "skins"
much more.
NVinamp skins are not compatible, however)
that customize the look of the player.
Sonique
lTse Pulse
Version: 1.05
Size: 2.4 MB
Licencetype: Freeware
Homepage:http://mp3.musichae.cz/Pulse
T UCOWS All
Also available: WindowsNT version

The Pulse is an MP3 player with an
intriguing interface and a lot of features.

The component-based system allows new
features to be added by simply dragging
them over the player with your mouse,
and releasing tliem. The Pulse can mix
four different audio streams, so you can
listen to your MP3 files and still hear WAV
audio alerts. The Pulse supports Winamp
skins, and about 20 different file formats,
in addition to MP3.
Version:0.95
Revisiondate:May11, 1999
Licencetype: Freeware
Homepage:htlpJ/www.sonique.corn
~C
Wlnamp
Size: 1.2 MB
CE!
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Size: 1.2 MB
Licencetype: Shareware
Cost: $10
Evaluationperiod:14 Days
Homepage:htip://www.winamp.corn
If imitation is the sincerest form of flattery,
then the makers of Winamp must be very
flattered, becausejust about every other MP3
player out there is trying to be like Winamp.
It includes a spectrum analyzer, graphic
equalizer, playlists, and more. It also has an
interface that's as easy to use as a home
stereo.
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Version:1.0PE
Revisiondate:July 18, 1999
Size: 2.83 MB
Licence
type: Freeware
Homepage:hitpy/www.macamp.net/
MacAMP is an audio player for MP2 and
MP3 files. MacAMP alsb supports Internet
streaming audio. You can customize the
look with skins, which can modify not
only the colors of the player, but the layout itself. MacAMP's Auto-Sleep feature
can quit the program, and even shut
down your computer after a specified
length of time.
Sound)am MP
Version 10
Revision date:July25, 1999
Size: 4,386,625
Licencetype:Demo
Home page:
http: //www.soundjam.corn/ov/index.html
SoundJam MP is a highly configurable

MP3 player, with built-in Internet access
to catalogue your music. It supports CDs,
AIFF, QuickTime and WAV formats, and
Internet streaming audio. SoundJam MP
includes a built-in encoder for creating
your own MP3 files from CD, or other
audio files. Its skins let you change the
look of the player.
MP3 afficionados should be aware that a
lot of music available on the Internet is
pirated and that the artists who create the
IHsclstssllIllclfs
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Downloader beware
Licencetype: Shareware
Cost: $10
Homepage:hltp://www.xaudio.corn/wplay/
WPlay is a great application for playing both
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An in-depth look at Cascading Style Sheets: Part 8

By Kelth Schenglli-Roberts
is particularly so for MARGINand PADDING.
the other. For an example of this, try viewing
Earlier in this series we looked at the BOR- the following code in your browser:
n this artide, we continue with our alpha-
betical tour of Cascading Style Sheet (CSS)

attributes by looking at the MARGIN and
PADDING
sets of CSSproperties. Both the MARGIN and PADDING
sets of properties belong to
the box set of properties, along with other
DER set of properties in detail. The BORDER

set
of properties consists of BORDER, BORDER
BOTTOM, BORDER-TOP,BORDER-RIGHT and
BORDER-LEFT.
All of these properties share the
same attributes, and the BORDER
property is
considered a "shorthand" property, designed
<BODY STYLE="MARGIN:
2IN'>
="BORDER-STYLE:
SOLID;PADDING:
<H1 STYLE
1IN'>Header Surrounded by a BORDER</H1
>
<r BODY>
from it on all four sides by I inch.

The best way to make the distinction
between MARGINand PADDINGis to think of
MARGIN as it is used in a word processor
it is
used to offset the text from the edges of the
page. PADDING
would then be any extra space
that you would indent your text in from the
margin of the page.

(This code works best in I nternet
All of the MARGINand PADDINGproperties
Explorer, which is capable of displaying the can take one of either two values: a percentFollowing the same pattern, the MARGIN BORDER). In this code example, a MARGIN age value of the element's width or a more
elements we have already looked at in this to allow the Web author to specify attributes
series
like BORDER,CLEAR, FLOAT and HEIGHT. belonging to asub-properties.a
All of these properties refer to the spacing,
placement or size of elements that appear set of properties is comprised of the subonscreen.
properties MARGIN-BOTTOM, MARGIN-TOP,
The family name aboxa is derived from
MARGIN-LEFT,MARGIN-RIGHTand the all-purthe fact that all o f t h ese properties are pose MARGIN. The PADDING
set of properties
designed to work with block-level elements. consists of PADDING, PADDING-BOTTOM,
Block-level elements are tags, like <H1>, that PADDING-TOP,PADDING-LEFT, and PADDINGalways begin and end a line of text
unlike a RIGHT. All of these sets work in similar ways
header tag, like <B>, that you would never
value has been added to the body of the
straightforward unit of measurement value.
Web page, putting a thick 2-inch margin to
MARGIN-BOTTOM and PADDING-BOTTOM are

used to space one element from another on
the bottom. MARGIN-TOP and PADDING-TOP do
all four sides of the browser window. The

text contained in the level-one header is
surrounded by a solid BORDER

and is offset
and complement each other in terms of
put within a paragraph of text, for example. function.

The space the block-level tag occupies is
MARGIN,
BORDER and PADDING areused to
necessarily rectangular (since it is on a line set the placement of elements on a Web page
Do es size matter? ~d I.
Internet presence does matter! ~
by itself), which is how it got the name

abox.a The box family of properties are used
and each is designed to work with the other

if present. MARGIN values set the distance
for placing and positioning the HTML tags between the edge of the browser window and
they are associated with. The box family is any BORDER value that may be specified
the largest CSS family, made up of 28 sepa- around the text or images on a Web page.
rate properties. While this sounds impres- PADDING, in turn, separates the text from the
sive, the majority of properties are only a border. In essence, what you get is a bunch of
slight variation on a formatting theme. This
concentric boxes, one fitting neatly inside
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2. The Psycho home page Psycho

is 4. The Star Wars database There are
probably the most famous of director Alfred
myriad Web sites devoted to Star Wars,
undreds of movies are released every

year. Some do well, some not. But
only a very few capture the hearts
and minds of their audience, and inspire
Hitchcock's many movies, and undoubted-
ly one of the creepiest ever made. At this

site you can leam more about the cast, find
trivia surrounding the making of the
movie, read essays about the movie and
viewers to leam more about their favorite
movie. The Web has become the forum

where fans can meet and share information often in incredible detail. Here is a listing of 10 such cult movie-inspired. sites:
3.
but this is one of the most thorough and

exhaustive you are likely to find. It has
plenty of information, including bloopers from The Phantom Menace,rumors
even visit a 3D VRML "museum."
about what will happen in the next

installment, plus areas devoted to fan fic-
hitp://www.geocities.corn/H
olywood/1645/
tion and reviews of the latest Star Wars-
relatedbooks.
Official
Rochy Horror Picture Show
http://www.swdatabase.corn
Web.site Get out your toast and get S. Jim's Wizard of Oz site Definitely
index. html
1. Tony Cillliam's Brazil Brazilwas a

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movie byex-Monty Pythonmember Terry

Gilliam. Almost never released, when it
did hit the screens it became a favorite of
critics and created a cult following. This

fan-based Web site contains an exhaustive FAQ,a copy of the script, plus a
number of multimedia clips and sounds
from the movie.
http//www.trond.corn/brazil
ready to boogie to the Time Warpat the

official Web site devoted to TheRocky
Horror Picture Show.Join the fan club,
read the original production notes, learn

about the actors, and, of course, purchase
movie-related merchandise.
http:I/www,rockyh
orrorcorn
the place to go if you are looking for

information about this film, arguably the
first film t o a c hieve cult status
Exhaustive isn't the word to describe the
info you' ll find here. Digging deep will

reveal plenty of behind-the-scenes info
about this childhood favorite.
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heavy fan-based site that looks at all four

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background info on the Alien creature,
reviews of the movies, and a took at the
images, video clips and much more.

hiip://www.stomptokyo.corn/godzi1latempie
7. Planet of th e
A p es: The
Forhieiden Zone This fan-based site
has all the information you could ever
the movies. There's iso information

about scenes that didn't make the final
cut, related books and more,

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photo gallery and sound clips will keep

die-hard fans interested. There are also
' -
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hope to find on The Planet of theApes

series of movies, plus related books, the
TV series and the animated series. A
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updates on a possible remake of the

film.
http://members.xoom.corn/planefofapes/
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page has been around since 1995, and
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':-8
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TORONTO EDITION vvww.tc .ca OCTOBER 1999
ADVERTISING
ISFREEFORINDIVIDUALS. Forbusiness, classifieds are$7 perline (40characters). Sendin your ad, alongwith your payment fortheNovember issuebyMonday, September 27, 1999.Individuals: to qualify for afree ad.theadmust befor aoneef-a-kind item.
Freeadsqualify for onemonth in thelocaledition only. Agother ads classify asbusinessadsandaresubject to the$7 perline charge.
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ATTENT
IONUSERGROUPS: Sendin your lisgng(maximum120characters) for the November issue by Monday,September27, 1999.
Submissionsrunfor onemonth only in thelocal edition. TheComputer Paper reservesth'e right not toprint submissionswhicharedeemed
unsuitable.
ALPHA/NT
USERS, aforum for DecAlpha
freaks need
and WindowsNT
. "Only speed
apply.' Contact cromezulu@
lglobal.corn,
voice (416)568-4087.
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CLONE CLUB meets every
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Circle, CambridgeON,N3HSE6or e-mail
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@pgg.mcdermottcom.
CLUB CUB
ASE, a forum for Steinberg
users, meets the last Monday of each
month atTrebasInstitute, 410 DundasSt
Eat 7:30pm.Call (416) 789-7100.
CLUBMACmenusat7p.m.OnTheSecond
Tuesda
yOfeverymonthat488DupontSt
at Bathurst). For Details of The Next
eegng,CallThe24 Hr.Info Lineat (416)
462-1702 OrVisit Our First Class BBSAt
(416) 462-2922 or our Website At
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COMPUTE
RTRAINERS' NETWORK meets
the first Thursday ofeachmonth to discuss training/technology issues at Metro
Hall, 55 John
St.. Lookus upatww.ctnetwoll4org.
HAMILTON
PCUSERGROUP meets last
Monday
of eachmthOHamilton Spectator
7:00 Pligwww.hwcn.org/link/hpcug.
H.U.G.(Hamilton PCUsers Group) - IBM
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7:00pm. For furlher info contact Jim
Rennie (905) 6394771 or E-mail at
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IRMAC(Information Resource Management Association ofCanada)offers meetings on issuesconce
rning DataWarehouse, Modelling, Information Planning
etc. www.lRMAC
.ca orvia infoIRMAC.ca
KAWARTH
ANET USER GROUP. Primarily
concernedwith helpingeachother to get
the mostout ofthe Internet. Write toPO
Box183,BobcaygeonON,KDM 1AO;Call
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sto swap computerideas,
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youhaveto do is payfor your
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TAF (TorontoAtari Federation) meets3rd
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April's meetingwill be looking at emulation, MAC'sPC'
, sand-Atari's!
THE MISSI
SSAUGA COMPUTER CLUB
meets thefirst Wednesdayof everymonth
at the BumhamthorpeCommunity Center,
1MD Gug
edenDr. 1block eastofDixieand
one block south of Bumhamthorpe, at
7:30pm,for moreinformationseeour web
page at httpi/welcome.to/tmcc, oremail
at tmcc@idirect.ca,you mayalso usethe
free BBS
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TORONTO EDITION vvvvw.tc .ca OCTOBER 1999
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3d Micro.......................,......
116
CanNET
Technologies.........
123
Career glazers.....................................I23
CICT CanadianInstitute of,......,..,123
Compuhelp Institute..........,.....,.......118
Corn
putek ..,............,....,..............,........121
Dynamic Computer Associates......119
FazcomTraining..........
122
122
FocusInstitute
ForeFront Direct...................................115
Guru Information......,......,....,...,..121
Hewlett Packard,................,..........,.....132
Hitech Network ...,...,...............,....,....123
Indus 5ysterns.........,...................,........48
Institute of Computer Studies......114
Lancomm
122
Maverick Solutions........................122
MICROHARD,....,...,.,....,........,.....119,
124
Dell Canada...................... ......2, 7,21

Demital Computers... ................110
E&EComputer Gate....,......,..............98
ED Computer.....,..............................84
Elco Systems ......,......,...........,..........57
Empac................................................5
Epson Canada
.....,.............,.......,....10
Factory Direct Computer Outlet.....51
Freepcrus,corn....,..............,....,.............43
G2000 Com
puters .......,..............,.....A6
H & Y Computer Corp... ..........130
Hits......................................, ....... .149
Houston..................,.............................. S9
IC Technology..........................,......,...41
ICCTComp
uters................,.....68
Unistar Micro Technology...........131

Yiewsonic........
...........3
Winte(,..........,......,...,.................,.......145
Wintronic C
omp
uters Plus...........133
World'sCheapet Computer W
ares90
Xtreme Peripherals...............,...........,.60
Yamaha...............................................23
Yes Computer .......,....,........,................110
YHC Cassette Industrial Ltd...,.,129
Zodiac Systems,..,....................83
Zoltrix..........,.....................................148
. .
MACINTO
SH
Clickon.......................,
.,.......107
C
om
puter GraphicsWarehouseDir...70
Simrnply Macs.,.................,.......,.....I42
. .
Infonec...................,............,...,...,...........52 MULTIMEDIA
IPC ..........,.....................78,79,87,155,156
Eden Production Group....,.......,.,.142
Jasc 5oftware CanadaLtd...............58
S
Just Checking.....,.............,......,..............50 NETWORK
K-Matic Global Trading.....,...,......109 Datech Networking 8 Technol........96
Laptop Closeout.corn..............,...,136 NOTBOOKS
Lexm
ark............................,.................24 Angel Computers...... ................36
Uata..............,....,............,..... .....57 Eurocom
.........................
........53
Linkup Technology .......,.,.....,.jan) Notebook City........,........,..., 129
Logic Computer House
.......,.........28
OFFICE
FllRNITURE
Marketron .............................,..............127 Reliance ONce/'HomeFurniture.,135
MDG .............................,.....................,...8, 9
. .
North
ernComputingTechnology...120
ONUNE
Novatrex............,.......,............,.......,121 Medex......,..........,..........,................,...,....,92 9Net Avenue.....,.......,...........94
Orchard Systems
..........................122
Red RiverCollege................................118
SAIT,...,...................................,.....142
Toronto ImageWorks.............,.120
Toronto School Of Business.....,....118
Trainsoft .......,....................................117
Trios TrainingCentres.....................120
Unicorn Information Systems..........121
Xincon Computer Institute...,......118
MG Computer ......................,..........71
Micro-Star ................,........,............,.......,42
MicroPoint...,......,.....,.................,....53
Microtek
131
MIT Computer 5upplies......,.............30
Mobel Electronics................................56
Monitor Depot ..................................32
MPT Computers
Multi Express........................................88
CD-ROM
Netlink Computers......,..............,.......112
141
CD Creation
Disc Master
142
Multimedia Relication Canada.......141
Pinnacle Computers.................,........141
Punch Media....,....
Multim
ediaEffects................,.............67
Netmicro..............,..............................40
AB Internet....,..............,..............39
Blue Genesis.corn........................,......64
CADYisione
Dvelom
pent Corp,....101
ColbaNet....................,............,...,.........80
COLOSSE
UM.........................................75
Comnet Communications..........,...,.146
Computer Pages......................,...........l40
Easy Hosting,....,...................,..................19
Echo Online...........................,........49
Elosoft ............................................,...55
E55........................,............,..................,..137
HomegaseInternet Publishing Lt,...128
iNetGenie......,....................................38
Internet Direct.............,...............15,69
New LegendCorp.................................71
Notebook Universe
100
Nufactor .........,........,.......
153
netGateway..........,..........,..........97
Oabooks.corn...............
137 Inter
iPrimus.......,............,....,..................22, 152
EVENTS
OTACompu
Centre
......................74
ter
ComputerFest 99
103 OZ TechComputers..........,.................65 Korax Online ..................,....................82
MagmaCommunications. ............138
Panasonic Canada.................................14
HARDW
AREr SOFTWARE
83 Monisys Internet ...........,.......,......,..139
2000 Computers...,....,........,.............135 PC Magic
Netcom ............................,...........13,
27.35
2000's Technologies...,..............,..........18 PC Village................
NetNation Internet ................,............99
Perfect
System
Inc
3P Computer &Network Canada....134
Networx.........................,........................142
A.C. Tech
Computers,.....,....,.......,..89 Platinum Computers....,...............84, 95 Pathway Communications ...............26
Aardvark Interactive............................97 Prima Computer Inc...........................105 Pianeteer Internet ..............................45
ABC Computer,..........,.....,........,.....,61 PromaxComputer System.................73 Surf The Net ..........................................20
ACC Maxsystem...........,........,...,........86 PY Computers...........,.......................,...136 Tamco Technologies...,.....................337
ACM ComputerSystemLtd............105 RamaComputer.....,............................108 The Connection .................................55
Addtronic ...................................., .......!AO Rockcorn Computers...........................56 Yelocet .........................................,.........107
...............89
AdvancedComputer ...............,.....106 Rocket Computer Systems
Webhosting.corn,......,........................31
Advantage.........,........................,.........133 Rogers Computer Technology .......,111 Yes IC........,..............................................37
Alliance Compuware
......,....................74 Ryelle Computer Centre...................147
RDAILE MEDIA
Samsung.....,.........,.........................17,29 RECO
Alphao
Cmpu
Connection........40
ter
Western
imperial Magnetics Ltd...142
Scarborough
..............
...,...82
Apex Computer....,....,...................138
......123 S
Compu
Artie Computer Distribution............85 5erTec
ter Inc
ERVICE
IraCONSULTING
........47 CBL DataRecovery Technologies...142
Azura.......,...................................................11 5igna Computer..........
...,..127 ComNet Services,.....,......,.........,.......142
Best value Computers
.....102 SIMMCO..................,..
...,.104 SkyNet........,.............,..
BNC
Com
puware ,.....
Cop
ywell............................................... 119
....,...33 Dan's MacService....,.........,..........,142
CanadaComputer .......
......112 Smart Machine,...,.......
......106 Data RecoveryLabs...,......,...,.............141
Canon Canada
inc.......
........12 Softnhard Computer
140 DataXperts..............,............................,142
Canwin Technologies.
......136 Software Exchange
Cellular Battery Corp.
........91 Solunet..........................................,...,....98 Digital Tomato,.....................;.........,..142
Cenix Canada
Ltd
....,.135 5onnamComputer Network....,....134 Image Control ......................................130
CLT/Commercial Laser
Tech...........102 Steinberg CanadaInc..
Info Interactive,.....,...............54
Long X'm.....................,......,......124
g
Com
pum
atch..........,............................. 73 Stupid Computer ...,...,..
Compurnemories
......,.....,.,.,...72 Syber Computers.....,...
MGI ManagementGraphicsInc...,.130
Computer Image....,.................,..........100 TechwaveComputer Inc....................62 Monitor Plus Inc...............,..................142
Computer PeopleTech.....................142 The Computer Depot .......................95 Nomi Computer-Sense....................141
Computer SecondSource...,.............112 The Computer Edge......................151 SPDTechnono!ogies........................142
C
om
puter Tech Canada....................124 Throne Computers,........................,.....93 THECOMPUTERPAPER
Computer Uttra...........,.....,....,...,109 TomkenTechnologies,........,...,.........66 ClassiBedsForm....,.....,..................139
Computer WarehouseOutlet...,.....141 Torontek Ltd.....,..............,..............140 TCP Subscription,.,....,.........,...,...143
ComputerPark..................,....................136 Tribus...,.............,.......,....,..............,...107
REMANUFACTURER
Computrend.....,...,........................76,
77 Turbocom Computers...,.....................ill TONER
Laser
Speed...........
..............141
Com
putronic......... ..,..........................86 Twinhead.........,.............,................. 133
CPUData 5ystems...........,....,.........l00 Ultinet...................,............................,.,154 WN DESIG
N
Daytek......................,.................. 34, 44 Union Computer............................96 Digital Lightning ................................142
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of whose working groups is responsible for establishing a sin- It has invented something insanely great, and potentially
gle, open standard for instant messaging. Microsoft's policy worth billions of dollars, but it goes against the whole ethos
is, thus, in line with the general open standards approach of the World Wide Web for it to remain AOL's sole property.
that allowed the World Wide Web to flourish in the first
liilce little monopoly ya got here,

pity If anything were to happen to It
Mcrosoft has challenged AOL's monopoly by developing its
own instant-messaging softwareadled MSN M~ r S e rvice.
The company daims about 1.5 million people use MSN
Messenger Service, which is roughly three percent of the potential number of people cunently using AOL Instant Messenger.
In July, Mcrosoft programmers figured out a technical
trick to allow MSN Messenger Service users to communicate
with AOL Instant Messenger users. Microsoft did not get
AOL's permission before releasing this "improvement" AOL
What Is Instant messaglng,
and why should we care?
programmers then figured out how to block MSN Messenger
If you haven't used instant messaging, talk Service users from AOL's Instant Messenger servers.
to friends who are online, and you' ll quick- Mcrosoft's people then began to figure out new ways to get
around AOL's roadblocks.
Then each side cried fouL
place. AOL's policy is not.

AOL, for its part, has invested great resources in
creadng its Instant Messenger technology and
olering it for free to tens of millions of people.
It sees Mcrosoft once again trying to musde
in on a technology it didn't invent, but
wants to own. If there are any benefits to be
had from instant messagmg, AOL figures it
deserves to get most of them.
;.,;4 WjA>jtf k4iY'
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ly find some who do. When I tried this simple, unscientific
market survey, I was surprised (since I didn't use Instant
e summer of 1999 was notable for a sharpening of the Messenger until I started researching this artide) to find out
pace and the level of nastiness in the war between America that:
Online and Mcrosoft, mainly over the rapidly growing 1. An awful lot of people are using it.
instant-messaging market The two Internet giants, which had 2. Most of the people who try it like it.
worked together reasonably dosely and productively in the early 3. When I tried it I liked it.
days of the Internet boom, are now at each other's throats.
Simply put, AOL's Instant Messenger lets you "chat" on
The overall cause of the bad blood is AOL's acquisition of
tumed it from a sometime your computer in real time with anyone else who is on your
Netscape, which
Microsoft ally into a full-time foe. The immediate flashpoint list of online buddies and who also wants to chat. It's a kind
this summer, however, was the sudden emergence of instant of communications hybrid, with features similar to using a
voice telephone and features of regular email. In some ways,
messaging as the Internet's Next Big Thing.
AOL daims 40 million real or potential users of its Instant Instant Messenger is better than both: no long distance
Messenger service. Right now, AOL owns instant messaging, charges, no annoying phone ringing, and more user control.
You can download the AOL instant messaglng software
and it intends to keep it. Microsoft, not wanting to be left out
for
free, even if you are not an AOL subscriber. Once
of an exponentially expanding market, wants in.
Mcrosoft is daiming to be battling against AOL's attempt- installed, you set up a Buddy List, and the Instant Messenger
ed "monopoly" on instant messaging by offering its own com- software alerts you when your buddies are online. You can
peting instant-messaging solution. Given the complaints of then ask them if they want to chat, and if they do, you conmonopolistic behavior that resulted in the investigation and verse by typing in the Instant Messenger window.
The way America Online has implemented it, instant
current prosecution of Microsoft by the U.S. Department of
Justice, any attempt by the company to portray itself as a trust- messaging is dead simple to use, easily customizable, addicbuster on the Internet should seem laughable. Yet Mcrosoft tively fun, and yet lets you ignore would-be chat buddies if
can in this instance make a reasonable case that where instant you are busy.
It may eventually include real-time voice over the
messaging is concerned, it is on the side of the angels.
Microsoft has declared it is willing to make its own Internet, as well as videophone features. The potential Is
instant-messaging software available as an open source spec- enormous, for users, online marketers,.and AOL.
However, a great many people passionately argue that
ification that third parties could eventually customize and
any
dosed, proprietary standard is not an acceptable longuse. Microsoft is collaborating with the Internet standards
committee, the Internet Engineering Task Force (IETF)
one tenn solution for the Internet. AOL is thus caught in a bind.
By Jeff Evans
overnight
Chlldrenl Behavel
It's not very polite for Mcrosoft to attempt to crash a party
to which it wasn't invited, but it isn't very smart for AOL to
violate the open nature of the World Wide Web either.
A negotiated settlement to the war may be possible,
though. Until now, the major interest groups and technology
developers who have built the Internet and the World Wide
Web have managed to balance the conflict between intellectual property and universally accessible standards. The IETF
has established working groups on various standards topics.
Theseworks groups, which indude a cross section of
major competitors, establish agreed upon standards for new

and evolving Internet technologies gradually through negotiation. An Internet messaging presence protocol group, the IMPP,
has been worldng on a instant-messaging standard for the Web.
Vijay Saraswat, the cowhafir of the IMPP working group,
sounded a lot like a fan of the Mcrosoft declaration of an
open instant-messaging spec when he said, "We are delighted that Microsoft is publishing the specification of the MSN
Messenger service protocol as an IETF draft. The publication
of different protocols helps us in evaluating our development
of robust, open protocols for Internet-wide interoperability
in this area. In this spirit of open protocols that benefit the
entire Internet community, we strongly encourage other vendors to publish their protocols."
This statement from the IETF gives a pretty dear indication of the difficulty AOL will have in trying to continue to
shut out instant-messaging alternatives such as MSN
Messenger Service. Even AOL technology partners, such as
Lotus Development, which has incorporated AOL technology in its latest Sametime 1.5 corporate-messaging product,
want a truly open standard. In conversation with TCP,
Bethann Cregg, the senior manager of Sametime product
marketing, claimed Lotus was worhng on the IETF committee, and "looked forward to the day when there is an open
instant-messaging standard."
AOL may eventually have to compromise in the instantmessaging battle. It wouM be poetic justice, though, if
Microsoft's deFence of'open standards helps fuel the efforts to
dismantle the Mcrosoft "monopoly" on desktop PC operating systems. If you play with fire, you might get burned. 0
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