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GREATER TORONTO EDITION OCTOBER 2002 VOLUME 15 NO. 10

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The MagicBright Monitor Series.


Three settings. One monitor.
Another bright idea from Samsung.
soeswo

Introducing the Samsung SyncMaster Magicsrightuu Monitor


Series, the first 3-In-T monitor that optimizes any visual medium.
From spreadsheet presentations to TV, Magicsright's revolutionary
"hot key" gives you the clearest picture on any setting.

Model shown:TETMS

Text mode optimizes your work-related tasks such as


word processing, presentations and more.
Internet mode enhances your Web experience with better
graphic resolution and dynamic video capabilities.
Entertainment mode brings a bnghtness and clarity
equivalent to TV for all digital formats, Induding DVD and HDTV.

IhuI efcfhfea trna of lnnem adude hoa11 aw le' mcwc

It's a new way to look at the world.


Visit www.samsung.ca or call t-800-SAMSUNG (726-7864)
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SAMSUNGDIGITal

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mm n fE OTMPUTER
PAPER CREATERTORONTO Ecfrfon OETOSER2002 3

IN THIS ISSUE

INBLBIIPPAPHL=|I H I Is.El,

IIS .

6 Fromthe Editor

72 Apple News: Apple gets PowerNacs right


72 Proces
sorWars:Inching toward 3 GHz

8 Letters

78 Virtual PC for Nac does Windows, Linux, OS/2


80 Using Linux:Getting ready forUSB 2.0, UN land LSN

I ' I
I
I

I :

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'

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10 What's New

83 Less need for keyboards on Pocket PCs

12 Illustmtor vs. CorelBraw: which one is for you?

84 The future of digital mdio

18 QuickTime VRtool steps in where Apple left off

84 Ny eBay summer: Part 1

26 Tablets: the natural way to dmw digitally?

92 Weavingyourown Web site:Noziga extensionsto C%, II

29 UsefulPhotoshop guides foryourgraphics bookshelf


35 Some fast fixes iior your bag of image-editing tricks
97 Career Prohte: Wanted, techie with closing skills
97 Small business training options
102 Unix book doesn't explain why users should learn it

COMINGUIs
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42 Hooking up
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42 I'mInTouch...you can be too

Becember 2002
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61 Building your businessWebsite


Do it yourself or hire apro?

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61 Symantecstreamlines network security

January 2003

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See the ctigerence.

< COMMENTARY e

Technology high and low


recently had to 66 out a questionnaire that asked rne to name
my "favourite low-tech thing." I
wasn't sure what that meant, but
already overdue in responding, I
typed in something about good
magazines. I was able to cross the
questionnaire off my to-do list, but
that question lingered in the Form of
wanting to know what qualiftas as

later downloaded from the portable PC (prior to the


wireless features being incorporated) and sent over the
Internet. The new device is currently in use in in a few
theme parks in the U.S. The photographer scans the
subjects bar-coded ticket, then takes their photo. At the
end of the day, visitors can check out the photos they' ve

requested and (presumably for a fee) havesome or all of

high or low technologytoday.


Magazines (good or bad) are

clearly low tech because the 6nal product doesn't need


to be plugged in or booted up, but they require a wide
range of advanced and sophisticated technologies to get
them kom the idea stage to the point that they roll O6'
the presses.
For t h e R e dundant T echnology In i tiative
(www.iowtech.ofg), a group of artists based in Shel6eld.
England, low tech is old tech the older the better. The
gmup says its artists and technologists can 6nd creative
uses for any machine, however low its speci6cation:
3665, 486s, Amigas, 660xO Macs, 75 MHR Pentiums... as
long as they still work
While the equipment is far 6um cutting edge and
the Web site sports a deliberately low-tech interfacemembers of the initiative and its Access Space media lab
are using it to create quite sophisticated visual. audio,
and video art. The equipment is also used to create and
host Web sites for community organizations and local
startup companies.
At the other end of the technology spectrum sits
Gravitas (www.gfavitas.biz) a nd
Xybe r naut
(wwwxybemauLcom). The companies have integrated
Vancouver-based Gravitas's digital photography appli-

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IuobileAssifunt
cations with U.S.-based Xybernaut's wearable computers. The result is a device for taking photos that can be
instantly uploaded to a server or the Internet. The wearable photo studio uses some of the newest technologies
available a professional-standard digital camera, flat-

the images emailed home or printed out.


The Gravitas/Xybernaut setup very clearly belongs in
the high-tech camp, but categorizing the RTI's use of
technology is less clear. The old systems are luring a
community into using computers and have spawned
creative projects and new commercial ventures. Instead
of high or low, maybe another adjective, like slow,
should be used to describe technologies that refuse to
die.
Twenty years kom now, when we' re tossing our old
wearable computers on the scrap heap for the latest chip
implants, I'm sure the folks in Shel6eld will be tickled
pink to get their hands on a portable photo studio.
let us know what you think,
Megan johnston

panel display, microphones, hand-held bar code scan-

Managing Editor

ners, electronic commerce/transaction capabilities, and


wireless Web access.
TCP
Editor DavidTanokaison vacation. Hereturns nextissue.
I saw an earlier version of
this setup at a tech gather- ~

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a COMMENTARY

Ftnb hright.. and thrempronged

/hitherfor those new to computing. When

In the "Flat, bright... getting afi'onlable"

we wrote "three-connector type," it' s


because we didn't mean "typical three connector." A minor point, perhaps, but our
readers might hove to replacea power cord

by DaveChappelle [TCP Test lab, August


2002[,under the Samsung Syncmaster
181T review, he says

someday, ond proprietory types might be


difficult to find.

"the power cord is a

three-openi ng
type.
" I assume itis
grounded, or threeprong connector he
is talking about,
right? Now, this is a
technical pubfi
cation isn't it?!
No namesupplied

1usEiscimcu cmlk'

power of Portage, and the advantages it


has over various other package managementsystems (such asRPM)such asbeing
able to set USE variables to eliminate
unwantedpackages/filler.
Also, there was no menfion on how

Vgu u ir

CCDM
SEnml A

Tugolmn sita!'

Auv, wuvDID
no USE
Rcnrss

TcagarAWOPI

IM Cxfr

ugng.

isexpected to come out within a week.


Finally, to get nitpicky, the scripts for

compiling packagesare called ebuilds, not


make files.
Cheers,
Paul Muad'ib

Toolitle Gentoo
At fi
rst I was excited to see a review of
Gentao Linux in your publication, as I do

ggeaear
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implement GCC
3.2 with version 1.4 which

Regards,
Johnny Cheung

tuamsTgaogau
surgunr lup Nnsag

CCSCTITO
R.

Gentoo will be one'of the first distro's to

SL299.

scouucwcaNrtngn pgctura AEccggmT


uwdcascvrravrcvtss gtlotug "cu swncu

There was little talk in it about the true

retail store prices remain unchanged at

boughtabroad, so these potentialexpens-

drsr. Ncwsuuv
esses ruralcxmTO
acecITmka 1D
Ilmggnrcuv lunmna
scroTIupAcuarnaat Ilo uarnuaoAxp
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the retail stores were selling the G2 at


$1,299 (about $1,500 including taxes),

partsoutfi
tat Markham, Ont.,for$1,420,
including taxes. The same outfit is now
selling the camera at $1,159 while most

The prtceis right

Dave Chapelle replies: Thanksfor your


letter. We're sony you didn't understand,
andperhaps we should hove explained it

think it is a great system (despite a few


kinks, but hey, it is a young distro), but
after reading it, I was pretty disappointed.

andsome ofthem were outofstock.


I ended up buying one at a computer

That's why we mention it.

I read about your reply on the September


issue of TCP[Readers' Letters]. In it, you
menti
onedthat:"a one-year-old Canon G2
digital camemwas 89,800 yen (equivalent
is $1,125), compared to $1,299 in retail
stores here."
For one thing, Canada Customs might
levyimport duties and taxes on items

esneed to be taken into account.


In the [Greater Toronto Area), there's a
way to bring the G2's retail price closer to
theJapanese price.Nine months ago, all

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Mo n treal - Quebec - Hull - Ottawa - Toronto

e NEW 8

NO T A B L E >
image.Userscanadjustthe alignment and
choose between flat or 360-degree cylindricalformats.
The ACD Photostitcher Plug-in is availablefrom ACD's Web site forUS$29.95.

as Technology (das.corn.iw) has


announced the rel
ease of LMail,
s
software designed to migrate
MicmsoftOutlook and Outlook Express

mailaccounts and address books to a


Linux server. The program operates as a
n addition to its digital video fea-

tures, Canon's (www.usa.canon.corn)


new Optura200MC DV, captures sNB
images,which can be printed out on a

printing, crop images, add borders, and


print multiple copies if desired. It has 10X

optical zoom, image stabilization, and


two options for low light shooting.

Canon printer linked by USBcablea feature more typicagy found on still digital
cameras.

The Upturn 200MCDVhas a suggested


retail price of US$1,699.

Webmailsystem on top of POSTFIX mail


server, and includes client-side software
to extract existing mail and addresses
from the desktop-based mailprograms
and transfer them to LMail on Linux. This
allows users to access all of their mes-

sagesand address book information over


the Interne, via a Web browser.

CD Systems Internati
onal Inc.
(wwwacdsfstems.com) has released
ACD Photostitcher Plug-in, which
allows ACDSeeusers to make panoramas
by joining a series of digital images

'

II,I M WP~

mmII sums

digital video, 1.33 megapixel photo,

motion 3PEG(MIPEG), and digital photo


(a lower resolution setting suitable for
Web and email use). The Direct Print feature allows users to select photos for

I '

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The software was developed by Sanyo


Electric Software and is being distributed
by ACD. Once installed, users can access

s.

'

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I

'

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the plug-in through the Extras menu of

ACDSee, the company's flagship imageediting program. Theplug-in automatically aligns photos to create the panoramic

I '

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together.

The camera has four recording modes:

'

.
'

' I

'

LMail has also been integrated with Das


Techno(ogy's LSP,which migrates Windows
NT- or 2000-based servers to Linux.
According to Das, LSP transfers all users,

'

groups, passwords, shared passwords, per-

'

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mission, Web and FTP directories, and IIS


configurations to Linux automaticaliy.

lanar Systems Inc. (wwwplanarcom)


\ '

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has added to its line of flat-panel


monitors with new 19-inch and
20.1-inch displays. Both models include

. s

analogue and digital inputs, and are compatible with an optional Video-EXaccessory that adds TV tuner and 5-video
inputs,for connecting to a DVD player,

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game console, or for watching TV.

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The 19-inch display has a built-in USB

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I

zontal and vertical viewing angles, and


SXGA (1,280x1,024) resolution. It has an

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otherdevices. It offers 160-degree hori-

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hub forconnecting to keyboards and

warranty.

10 ocroBER 2002 nlzcoMPOIERPAPERGREIAERioRQNloEolrloN ~s

esti
mated price ofUS$950 .
The 20.1inch display offers UXGA
(1,600x1,
200) resolution and 110-degme
viewingangles. It canies an estimated
price of US$1,495.
Both monitors come with a three-year

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w GRA P H ICS T O O L K IT w

Illustrator vs. CorelDraw: which one is for youp


Illustrator had pioneered on the Mac.
Over the past 13 years, these two pmgrams have dominated the vector igustration market. and for the last decade have
competed head on in the Wmdows market. Adobe has deverly leveraged its com-

Adobe

lltugtfgltono

'th the release of the latest ver-

II

sion of CorelDraw Graphics


Suite in late July, fogowing the
release of Adobe lffustrator 10.0 in January,
the two heavyweights in vector illustration
software are once again facing oif to
become the tool of choice for designers.
illustratom, and Web publishers.
In this article, we' ll assess the strengths
and weaknesses of these two flagship
illustration applications and long-time
foes, and draw our condusions.

pmhensive library of pmfessional graphks


and muhimedia products, establishing
nearly seamlessuser interfiace and file compatibility standards across its entire pmduct line. This has led most pmfesiional

FT

design and publishing firm to standardize


on Adobe asadesign software platform.

aa

From:Adobe,www.adobe.com
Price:$575,$270(upgmde)

From:Core!,wwwzorelzom
Price: $750,$589(upgrade)

John Warnock founded Adobe in 1982,


and his company in step with Appleessentially Invented the desktop publishing market. The PostScript page descrip-

of typeseuing and image output capability to the personal computer, and Adobe
followed up with a profoundly important
tool for illustrators when it released its
first version of Illustrator in 1986, initial-

tion languagebrought a professional level

ly only for the Apple Macintosh

Corel, founded by Michael Cowpland


in 1985 to offer desktop publishing solutions for the MS-DOS computing platform, introduced CorelDraw in 1989,
aiming to fifi the equivalent vector illustration niche on the MS-DOS PC that

Adobevs. Corslnrnsc Ihe hluory

ere are plenty of other crea vity, design, publishing, and animation
programs that are built around vector graphics. They include presentationand project management Programs (Micrsoft PowerPoint and
VIRID), 3D animation software (LightWave, Maya, and SoftImage), and
computer
-aided design (CAD) software.However,the most notable alternative to Adobe Illustrator and CorelDrawfor print and Webpublishing is
Deneba'
s (wwwdenebs.
com) Canvas 8 forMac 05 orWindows.It'san excellent aU-round vector and bitmap design package. A free evaluation version can bedownloaded from Daneba's site so you can try before you buy.

While Corel was distracted during the


late '90s by ig-considered forays into
Java, Linus, and office suite publishing
ventures, Adobe systematically moved
into the Windows soffware market, eating up most of Coral's professional and
corporate customer base.
As it stands now, Adobe is unquestionably the stmnger company by an
order of magnitude, and isalso far more
widely accepted as a professional software brand. But is Illustrator the better
vector illustration pr ogra, or does
Corel still shine in its original product

category, the all-in-one graphics suite?


Adobelllosaalor 10.0

We lookedat the latest evaluation version of Canvas 8,and found very

powerfu
l scripting and automation features; improved Mac 0$- and
Windows XP-compgant interfaces; better pixel painting tools, such as

flexible gradient fills; and greatly enhanced typasettin'0 and berier vector/suavecontrols.Canvas 8 istechnically excegent and enjoyable to use,
and worth considering, especiaUy for students, home office or small bus!ness users, and prosumers. Canvas 8 for Mac or PC can be purchased
oniina from Danaba for about $595 fiar the shrinkwrapped version (or $525 for the registered downloaded version), and offers competitive upgrades to registered users of Coral or Adobe products.

We received a copy of Adobe Dlustrator


10.0 back in the spring and have had a
few months to work with it, Running on
a minimal 350 MHz Pentium II-powered system with 128 MB of RAM,
Windows 2000 Pro, and connected to a
Hewlett-Packard PostScript laser printer, Blustrator's strengths are still apparent, even on an older PC: incredibly
good t ypographic t ools. beautiful
PostScript output, a uniform user inter-

Continued onpage 14

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face that is very compatible with


Photoshop and other Adobe software,
and generally good integration with
Web publishing standards.
The best new features of version 10.0
include the Symbols support. You can
take a complex object, define it as asymbol, store it in a customizable palette,
then use it multiple times, in one or more
documents. When the symbol is modiUed or replaced, every instance of its use
in the document is likewise changed, A
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This version also makes life easier in
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images in a single composite image,
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graphic downloads. However, lgustrator
still lacks integral, easy-to-use tools for
creating common Web effects such as
rogovers or animations. This lack is a
signi6cant irritation and, we hope, a top
priority to 6x for the next version.
Ulustrator is the unchallenged igustration software standard for professional
desINTers. It still has afairly steep learning
curve, and a user interthce and feature set
that is complex and time consuming to
master at the pro level. However, in our

experience it is extremelystable and bug


free on both the Mac and the PC. Aswell,
third-party publishers oKer a wide range
of "how to" books for this application.
Tech support wasrarely needed, but when
it was, it was fastand expert. Adobe oifers
90 days of phone support on registration.
plus additional pay-as-you-go or annual
support contracts.
About the only real drawback with
Illustrator for the student or semi-pro is
its price, which remains at a profession-

ally high $575. For upgrades from an


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llluslreler Bs.CerelDraw
Continuedfrom e l4
earlier version, it is about $270. One relatively economical way for a small business to acquire Illustrator is aspart of an
Adobe bundle such as the Digital Video
Collection, which includes Illustrator,
Photoshop, Premiere, and After Efiects,
for about $1.800.

CBE
ESDrew GraphicsSuite Ilail
CorelDraw quiddy dominated the PC

graphics software market when it was


released in l989, as it offered functionality and relative ease of use that previously had only been seen in Mac software.It
also bundled many features, utilities, clip
art images, and fonts in one modestly
priced package. However, from its position as thestandard for professional illustration software on the PC a decade ago,
Corel has bocn relegated to the semi-pro
and student market by Adobe Illustrator.
On the downside. CorelDraw has also
had a deserved reputation for bugginess
in its first releaseof every new version. We
received a beta of CorelDraw Graphics
Suite 11.0, and it lived up to tradition,
being quite slow and prone to &eezing.
Aside from that warning, however,

nearly everything else about the new


suite is very impressive. Once again. the
user interl'ae is simpler than Illustrator,
and fully user-customizable. This
remains an easier program to learn and
manage than Illustrator. There is support
for pressure-sensitive tablets, with new
smudge and blur brush effects tools.
T he suite also comes with an
improved version of Corel Photo-Paint,
with new features for creating Web
menu rollover animations. simpler
masking tools, and panoramic picture
stitching. As well, Coral R.A.V.E., a vector animation application, has been
optimized for compatibility with the
Flash animation format. It is 0 lot of fun
to use, and now that it has automated cel
animation capability applied to text, you
can create fairly complex Web animations involving movement, distortion,

Quickrime virtual reality tool


stepsin where Apple left off
4
4I

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and simple shape morphing.


Corel's pros remain its ease of use,
flexibility, and value. On the con side,
the first version we tested is slow, especially on an older PC, and slightly unstable. It retails for $750, or $589 when
upgrading from a competitor's software,
or $399when upgrading from an earlier version of the suite. Cl

Ii<IIRIIQLCllxD81TI

Dy IushnSiemens

3D technologywas not as advanced as it


is now and most desktop computerscould

henApple unveiled the QuickTime


VR (QTVR)technology back in

not renderrealistic scenesin raal time.


Now, with our OpanGL-compatibls 6$
Mg graphics cards, real-time 3D is easy,

3997, it was the first desktop


movietechnology that allowed users to
pan and scroll around a photo-realistic 3D
environment in real time. In those days,

butfor many uses, such as architecture


and real estate, QuickTime VR remains a

Continuedonpage38
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Tablets: the natural

way to draw digitallyd


A look at direct-draw devices from
the '60s to the dawn of the Tablet PC
makes for good drawing.
nyone who has tried to draw on a

computer using a mousehas likey found that it's a lot less natural
than sketching or tradng with a pencil or
other drawing tool on paper. The disconnect between what the hand is doing
with the mouse down on the desktop.
and what the eye sees happening up on
the computer monitor's screen. means
it's almost impossible to guide the cursor

accurately while drawing with the mouse


or to develop the naturally subtle handeye coordination between artist and

paper and pencil, pen, or brush that

Graphics tablets, on the other hand. go


a signigcant step towards providing a
more natural drawing experience. You
move a pen-shaped stylus over the tablet
surface,
and acursor moves on thecomputer monitor in sync with your hand
movement. When using the tablet with a
paint pmgram like Adobe Photoshop, or
a vector illustration program like Adobe
Illustrator or CorelDraw, you can learn to
sketch. trace, or "paint" quite naturally.
The tablet also functions as a very
intuitive alternative to the mouse for
picking drawing tools and colours, making menu selections, and doing One

Wamm sGIOS IR Nhfa

detail work like photo retouching. Still,


the fundamental disconnect associated
with the mouse is still there, although
less troublesome: you are moving your
drawing hand around down on the desktop, while the image appears on the
screen at eye level.

A second generation of tablet technology marries an LCD screen with the


tablet's sensing grid, so that while running a paint or illustration program you

can draw with a stylus directly on the surface of the display and preserve thetradi-

Continued onpage 28

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tional artist's hand-eye-paper feedback


loop. This combination of ICD screen
and graphics tablet is now being ofFered
to a wider market, as it is incorporated in
the new Microsoft Tablet PC platform,
due to beofficiafi
y launched on Nov. 7.
The devices running Tablet PC are
ultralight (between 1.5 and 2 kg, or 3.5
to 4.5 lb.) notebooks with a tablet LCD
screen. They are the first really portable
handheld drawing and handwriting
computers to be available at something
nearmass market prices.

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The first electronic graphics tablet was


invented in 1964 by M.IL Davis and T.D.
Elliott at the RAND Corp., a research
"think tank" largely supported by U.S.
government grants (1964 was also the
year Douglas Engelbart developed his
first working computer mouse).
Tablets were seen as an improvement
over inputting commands via a keyboard, and were intended for use both as
pointing devices for selecting menu
options, and as drawing or drafting tools.
Over the next 35 years.many companies
developed tablets as input devices for
computers, including Talos, Kurta,
CalComp. and Canada's Anakin Research
Inc., which developed the Easyl drawing
tablet for the Amiga computer. The main
customer groups for tablets were designers, artists, engineers (for CAD), animators, teachers, and students.
I tested or used about 20 tablet models
between 1984 and 1997, and found them
very productive for animation, tracing,
sketching, and menu selection. In the
days before USB, tablet installation on a
PC using the serial and parallel port was
often a problem, particularly with the
balky MS-DOS and earl
y vers(ons of
Windows. The main graphics sofiware
titles used with a tablet included Fractal
Painter "natural media" software (recent-

ly purchased by Corel and added to its


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By the mid-'90s. though, most of the


tablet makers dropped out of the market, and it became apparent that one
company, Wacom (wwwwsrom.com) was
winning the race to create the best
arti
st'stablets.
Its pressure-sensitive devices were simply the best: easy to install, very accurate
and responsive, beautifully designed
ergonomically, and easy to integrate with
all the common operating versions of
Mac and Windows OSes, and art and
design software. Wacom produced tablets
in wide range of sizes (from 4x5-inch to
12x18-inch) starting at about $149.
Around 1996, Wacom aho pioneered the
ICD graphics tablet, with its PL500 model.
Although very expensive (over $5,000, initially), the PL500 showed the way of the
futur drawing and painting directly on a
glowing computer screen that you could
hold like a sketchbook or lay on a desk like
a piece of paper, The PL500's screen was
still tethered to a computer,so it wasn'1 really portable like a sketchbook, but it was still
a wonderful drawing tool. More recently,
Wacom introduced the Cintiq an ICD
screen (15-inch or 18-inch) with a Wacom
tablet grid underneath the screen, a USB
connection, and software for Mac or PC. A
lovdy drawing, design, and pointing tool,
for about $2,800.

Tablet PC
This summer, Microsoft and Windows
notebook manufacturing partners, such
as Acer, Viewsonic, and Toshiba. began
previewing pmtotypes of the new Tablet
PC (www.miaosoftcom/windowszp/lsblelpr/), a
Microsoft-defined standard for ultralight
notebooks with an LCD tablet screen for
pen input, and a special version of
Microsoft's Windows Xp operating sys-

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Wacom

tern optimized for pen computing.


The Tablet PC is aimed at segments of
the business computing market like
warehousing, manufacturing, transportation, health care, security. courier,
sales, education and training, marketing,
and "corridor warriors" who move &om
meeting to meeting where people need
to be able to walk around while using
their PCs.
The Tablet PC is not designed specifically foi the communication and design
market, but it is beautifully suited for that
niche. Although none of the Tablet PC
makerswe talked to would teU us where
the tablet technology in their Tablet PCs
come kom, we found links on the OEM
eng(neering section of the Wacom site
that referred to Tablet PC. At least some
models of Tablet PC appear to be using
Wacom technology. This is a good thing:
the Tablet PC pens, for example, are very
well designed and comfortable to use.
The Tablet PC is getting attention
from professional designers, even before
its off)c(al release. According to architect
and educator IL Edward Goldberg, of
Towson University in Maryland, "Tablet
PCs and direct-draw LCDs may become
an integral part of preliminary [architectural and engineering) design and
change the face of creative computing.
The software tools have emerged just as
a new form of computing coalesces.
"With the Windows XP Tablet PC
software coming later this year, these
Tablet PCs and direct-draw LCDs, combined with voice dictation and handwriting recognition, should open the
way to more natural drawing input.
"Ifyou want to draw, oreven move an
object, today's CAD software resorts to
such compromises as object snapping,
which automatically forces the cursor to
snap onto an objectwhen the cmvor is
within a specified pixel range. Directdraw input efiminates this disconnect and
lets you design and manipulate the screen
image in a much more natural manner."

Pto)ottColigo

asa aaal,'

TET..41 6.757.8888

existing products), CorelDraw. and


Adobe Photoshop and mustrator.
On the Mac, of course, attaching a
tablet was generally much easier, as with
everything else Mac-related.

ith two million (and counting) tablets sold, Wacom(wwwwscom.com) hasbecome


the dominant brand in the tablet market, to the point where it is hard to find any
available alternafives. Ca(Comp, which originated in the 'Bos as a division of the
Lockheedaerospace company,developed a line oftablets that competed with Wacom in
thegraphic arts market Rw a while. Cunantly,though,the Caifomp company seems to
have pufied back into the engineering market, with a line of very large-format tablets for
CAB applications. And, although these CaKomp products are for sale online, the Ca(Comp

Web site currently only refers to the company's large-format coiour printing supplies.
Jefffvans

RB OCIOBER2002 MEGXaeutERRSPat OaemzarOXONIDEDmON wwwrs ~ m

In addition to a long list of Tablet PC


hardware makers, Microsoft has lined up
many software vendors thataredevelop-

ing versions of their applications optimized for the Tablet PC interface.

Corel (wwwcore(com/tablet/) has shown


its own Tablet PC software, code-named
Coligo (for Collaborative Interactive

Graphics on the GO). 0

+ GRA P H ICS TO O L K IT m

Photoshop
guides for
your graphics
bookshelf

$$99' PUTS A LASER AT YOUR FINGERTIPS.


..ct .

By KeithScheagiti-Robens

ith the latest release of Adobe's

itagshtp image-editing software,


Photoshop 7.0, comes a wave of
new books to teach pros and neophytes
alike some new ways to tweak their digital images.

Photashop7 Magic
Photoshop7 Magit'':
Authors:SherryLondon,

'!'w

!ew

RltodaCrossman et al
Publisher:NewRiders
www.newriders.co
rn

atm

ISBN:ch7357-I264-6

Soitcover 289pages 2002


Rice:569.99

This bookis aimedsquarely at people who


am abeadyfamITiarwithPhotoshop butwho
wantto add some new professionaltricksto
their repertoim. While ostensibly aimed at
users of the latest release, it seems
Photoshop7.0 isthe "excuse"forthisbook

as almostall of the projects covered in it


could be accomplishedusing an earlier ver-

sion(though, Photoshop 7.0 occasionally


provi
deseasierways ofdoing a task).
The book takes on 16 distinct plojects,
including playing with the new Brush
Engineto create brush-stroke effects(one

There are many reasons why laser printers have long been the office mainstay: fast, reliable output

combined with crisp text copy. The Lexmark E210 laser puts these features right in your handsbut at a take home price of just $299! The E210 laser you' ll give it the

LEXMl &K

thumbs up to do business at home, or at the office.

of the fewsectionsfocusedexclusively on

Passion for prineng idrotx"


www.lexmarh.corn

Photoshop 7.0); creating "still-life"

imagesusing photos; lenticular printing;


cmating seamlesspatterns;usingdisplacementmaps to cmate believable 30 effects;
andmanipulatingthe placementofpeople
into new scenes via the Extxact Image

tooL
It also has a section on using
Photoshopto create Web pages and elements,but as a Webmaster I found it-

not surprisinglyheaviiy skewed in

Cong
nuedonpage 30

ComputerSystemsCentre
''

CSC ' Q
275 College Street
(41 6) 927dl000

33
cwp Soiogtons
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CWP Solutions ~
1-226 EsnaPark Dnve

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Computer Warehouse
1501 HopkinsStreet, Whitby
(905) &0-6081 '

* umited time odor el parlidnstine dealers, meet price may vary.

9 aodr teems*canada inc. Lesmerhend'pmsmnfor errywine ideas' are trmlemans of tnsm


a* International Inc.. and reaiwered in the unitedandes endiorother cosnlrias. Tl

wnwronadacnmntdtnrdm THECOIIPINERRhPER GREATERToaohno EDITION OCIOBER 2002 19

< GRAPH I C S T O O L KI T 7'

lfsohl Pholoshopgnildos

including examples on CO-ROMsaves the

Continue~dfiom 0 e 29

reader significant downloading time.


If you are an experienced Photoshop
user or a graphic artist who wants to

favourofgraphicalpizzazzovergood Web
design. If yau're interested in creating art

noveaugraphic elements,a "gagery" Web


site, or to give your Web navigation
design a new look, there's something here
for you otherwise, don't bother.
Theotherprojects are good,and I can
even envision future applications for the
few that Iwon'tuse immediately.
Ihave to confessthat,on the whole,I

like the Magic series of books firom New


Riders.The landscape format of these
guides leaves room for both the illustmIions,the code behind them, and a run-

ning commentary. While you could probablyfi


nd some of this information on the
Web, this particular book format is well
suited to explaining the finer points of
the projects covered.
Photos/lop 7.0 llfagic is lavishly illustrated with lots of colour images, which
unfortunately makes it a bit pricier than
some other texts on the same subject.
Happily, the publisher has also included
a CD-ROM withthe book.The trend in the

computerbook industry these days is to


place all supporting files on a Web site,
butas Photoshop fi
les tend to be large,

wortha look.Ifyou are a Webmaster,I'd


look Ibr something geared more towards
your specific interests.
Photoshop 10 Down andDitty &ebs
I could tell that this guide was written by

an exper
ienced computer book author,
because he appears to know that, even

Soilcover 272pages 2002


Price:562.99

to impart would make "even Hindu priests


abandon their mountaintop spiritual sanctuaries just to buy whatever it is you' re

sel
ling." To get away with this type of
irreverence in a $60-pius computer book
you had better provide some truly worthwhile material, and to Scott Kelby's cred-

it, he does.
Kelby is the editor-in-chief of Photoshop

Usermagazine,the head ofseveralimpres-

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If you haven't already guessed, I like

users. Morepointedly, it is for people, like


!

R
CI

1 eto 0 10ECNLC
107 7 "4\ ~
00 700 IRe

book is brimming with use


fultips there

thisbook. My copy isalready dag-eared ta


marka bunch ofeffects Ieitherintend to
try,or have already tri
ed and expect to
return to in the near future.
Thisis one ofthe more pertinent,usefulPhotoshop books I've read now Ijust
have to wait for those Hindu priests to

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they added depth to that photo." The

The purpose ofthe book seems to be ta


imparta bunch of interesting Photoshop
tri
cksratherthan those specifi
cto the latest release. LikePhotoshop 7.0 Iltegic, anyone using Photoshop 6.0 cauld accomplish
the majority of the things presented here.
It is aimed at experienced Photoshop

771000.......,.....$879

$7)9

to look afresh at various ads and think


"thatuses the TV scan lines effect I read
about on page 14B," or "now I know how

is one on every page, making for more


than 500 individualtips. CooL

ifyou view the obviously-mtouchedphoto


of him atthe back ofthe book.)

701700...........$599

101.33GRE..$485 1

and has written several other titles on


Photoshop. Not only does the man know

7. 0170.

52X CCROM

new effect to enhance something they'


ve
alreadydone, orta pick up something new.
Reading this book, it is hard for me not

Photoshop,he almost is Photoshop.(The

LmffaM cmw Iyl/


$T209 ! ca

,20G Iecvl.dd FDD

shadow techniques,photo effects,advertising effects, interface design, and more.


Itis meant to be picked up and skimmed
by the reader, who is either looking for a

0 0 00
Information content
ReadabiT
Overall ralin
Intendedfor intermediate/&pert

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The book is divided into roughly equal


sections looking at type effects, drop

ISBN: IF7357-1257-9

be four) computer books,I knew thisbut


hadn't been willing to go so far as saying
thatsome ofthe techniques I was about

00CE AGECE 4% 0401 GECo70 EAECI CIPREE" IEIRCIE EC7ICE

Au:00ONE MDTIER-BOARD

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eriders.colat

sive-sounding Photoshop organizations.

000 4 e o 0 7 400 1010.1000400 11GE400

IABBD 004001200+. 3340 A M D

Author: ScottKelby
Publisher. NewRides

though publishers insist on including


them, nobody actually reads section introducti
ons.As the author ofthree (soon to

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myself, who are already pretty familiar


with the program and want to know the
tricks that can make the difference
betweenan amateur- and a professionallooking image.

Photoshop 7
Dawn and Dirty Tricks

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ASUS TUSI-MALL-IN-ONE
ASVS TUV4X UCMA100 WOA
ASUS TU3L2-C i815EP
ABIT VH6T
SOCKET 470 (INTEL P4 CPD)
ASU6 P4T 533-C-L
ASVS P4T533

$86
$108
$129
$92

EPOX 6K3AEVIA K<333


$140
EPOX 8K5A2+ VIAKT333 W/RAID
$175
MSI KT3 VORA 2 DCR333 Ivla keeal
$121
MSI 745 ULTRAM84561
$80
EC6 K765A
$80
SERVER BOARD
TYAN S2466NTIGER MPX DUAL AMO MP $339
T YAN 92460
TIGER MP DUAL AMD MP
$2 69
TYAN 82462VNG THUNDER KTSCS I
$659

$236
$241
o
$202
A6VS P47% RDRAM WOA IWA
$239 ATI OV WONDER
$61
ASVS P48533-E W/AUDIO/LANIRAID
$107
Aavs P48533
$181 ATI TV-WONDER Vsa EXT.
$38
A6V6 P48533V WMOEO/AUDIO&AN
fi225 ATI XPERT2N032MB PRO
$185
ASU8 P48533VM
$145 ATIA-IN-WRADEON7500 64MB
$174 ATI A-IN-W RADEON8500UV 64MB
$266
A6V8 P48-266
$124 ATI A-IN-W RACEON 8500 128MS CCR
$398
Asvs P48 GL-VM-L
$74
AS USP48-533 WA
$142 ATIRAOEON 70N 32MB
AS VS P48-333-M W/AL
$106 ATIRACEON 7000 64MB DDR TV/OUT
$98
$180/$189 ATIRAOEON 7060 32M PCI
$76
ABIT TH7-8 I RAID <850 RC
fi133
ABIT BD78/RAID 533FSB CDR
$145/$169 ATI RACEON 7500 64MB ODR Retail
$143
ABIT BGT 533F88 CCR
$107 ATI RACEON8500LE 128MB DDR OEM
$116 ATI RADEON 8500LE 128CDR V/0 Relail $184
ABIT SO7-533
$245
ABIT IT7-R
$223 ATI RADEON 8500 128CUR OVI
$112 ATI RADEON9000 64M PRO CVI
$228
Msl 6547E OCR333
$533
MS 845
I ULTRA/-ARU
$116/$169 ATIRAOEON 9700 PRO 12&MB OVI
$127
Msl 845EMAX FSB533
$134 ASVS V8170 GI4 Ma440 64MB TV42
$119 A6U8V8420 GI4114200128CCR
$265
EPOX48UAE 1845OOR
$338
EPOX 4U4A+(6&5 DOR
$199 Asos V8440 G/41N400 128DCRTVIO
$443
$138 A6U8 V8460 G/4 Ti4600 120DDR IV/0
EPOX 48EA F68533 RAID
$191 ABIT GF4 Ti4200 64MB1V/0
$215
GIGABYTE GA81EXP
fi475
GIGABYTE GASIHXP
$229 ABIT GF4 Ti4600 128MBUVI TV/0
PINE 32MB PCITNT2 M64 RE
$54
SOCKET A (AMD CPU)
$38
ASUS A76 333
$99 PINE 32MB AGP TNT2 M64 RE
$60/$66
$307 PINE GF2Mk40064MB I Tvoat
ASVS A7M266-CL
$95
ASUS ATV2MLE/RAID
$111/$187 MSIGF4 MX420 64MB SDR TVOUT
$119
ASUS A7V-333
$154 MSIGF4MX44064MBOORTVOUT
$135
$187 Msl GF 4Mx460 64MBUUR
ASVS ATV-333 RAID
$209
A6US A7N266-C/VM
M34/$101 MSI GF4Ti4206 64MB CDR D/H OVI
$249
ABIT KRTA-133 I RAID
$115/fi125 Msl GF4Tl4200 128MB OUR TV
$338
ABIT KXI-3M
$123 MSI GF4 Ti4400 128MBOOR VIVO
$473
ABIT IO<7433 RAID
fi148 MSI GF4 TI4606 128MB DDR VIVO
057/$62
ABIT NV7-133RAIU
$133 HERcvLE6KYR0400064MB/Iv-0
$67
ABIT ATTVIA KI333
$229 HERCULESKYRO84500 64MB
$74
GIGABYTE 7VRXP
$146 HERCULES KYRO 8 4500 64MB lV-0
ICCT COMPUTER ICCT COMPUTER ICCT COMPUTER ICCT COMPUTER ICCT COE PUTER

GRAND XID $ 1 519


AMD ATHLON XP2188+ PC-266
MSI KT3 ULTRA
5I2MB P42700 DDR-RAM
ADIT GI4 MX 64MB DDR
66GB HDD 7268RPM ATA I33
1.44 FDD & I6BIT S/C >oe eoRee>
ATX MID TOWER Loogsogy360W
33XIOX48CD-RW & 16X DVD
IS/lgg NIC & 15 LCD MONITKR
K/8 & OPTICAL MOUSE Jk EIF680 SP

Njjm

COOL VALUE
$649
INTEL P4 I.7 GHZ
MSI 645E DDR333
356MB DDR PC-3188
ATI XPKRT286632M PRO
IOGBHDD ATA-lgg & IIM FDD
ATX MID TOWER386WLB
SIX CD. ROM

H UNDER PC

lg/lgg PCI N/C


K/8 & MOUSE
666WSPK W/SUBWOOFKR

$3X Agog CD-ROM RETAIL


83X LG CD-ROM
82X LG CO-ROM SLACK
82X Hgc CD-ROM
$3X SONY CD-ROM
18X Agvg OVO-ROM RETAIL

$156
$180
CALL

$259
$290
$233
$299
CALL

$409

$459
$ 1132
CALL

APIDog 15 FLATRON LCD L151'IS Silver $589

366MSPCII68 DDR-RAM 54 5

15 FLATRON LCD 566LM INEW) $629


17 FLATRON LCD 782LE
$881

MSI GeForce4 MX446 64MS TV


46GB HDD ATA-133& IA4 FDD

1 8 FLATRON LCD L1800LP

$ 137 5

1 8 FLATRON LCD L18108

$127 3

16BIT PCI S/C ioe eooeo>

ATX MID TOWER 366WLONGSODY


16X DVD & 3IXlgX46 CD-RW
lg/Igg NIC & EB 668 SPEAKER
K/8 &SCROLL MOUSE

SUPER PLAY
S619

XP 1800 +
egg AMD
MSI 745 ULTRA

168rr 5/C(oHgoaao) N m

102 9

AMD ATHLON XP 1866+ PC-366


GIGABYTE TVRXP M/8

15 STUDIOWORKS 563N
17 STUDIOWORKS 7006
17 EZ-FLAT E7008
17 FLATRON F7008
17 FLATRON 795FT+
17 STUD IOWORKS 700M
19 STUDIOWORKS 9008
19 EZ-FLAT E9008
19 FLATRON 995FT
19 FLATRON 915FT+
22 NATUAL FLAT N2200P
15 FLATRON LCD 563LE

256MB PC 2I08 DDR-RAM


GF2 MX469 64MB PURE
48GB HDD ATAI08&IA4 FD
52X CD-ROM & 10/100NIC
ATX MID TOWER 380W
16 BIT PCI 5/C (GN BQARD)

K/8 & SCROLL MOUSE


8600W SPK W/SUB

TRO

95 M

17 FE 770 I BK
17 FE 770M I BK
17 FE 771 SB I BK
17 FE 79168 I BK
INTEL P4 I.0A Gbz
17 FE 700+ I 750e
17 FE 700M+ I BK
MSI845EMAX M/8
19 FE 990 / BK
256MB PC-266DDR-RAM
19 FE 991 68 I BK
GI2 M$40066M TVOUT
19 FE 950+ IFP 955
40GBIIDD ATAI00 & IA4FD 19 DP 920 I DP 93068-BK
300WMID TOWER CASKLB 22 FP 214188-BK
52X CD-ROM
22 DP 2060U

VALUE PLUS

0729

LG

42

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GP

GIGROEO

I68IT PCI (DNIoASD)


IVB&SCROLL MOUSE & SP

$30
$52
$90
$66
$72
$85

52X CD-ROM CDR-8520MB


16X DVD-ROM 016088
12XSX32 CD-RW+SX DUD
24X10X40 CD-RW 02408
32X10X40 CD-RW 03208
40X12X40 CD-RW 84008

$599
$590

$236 15 1530V-BK

$276 15 1550V I BK
$263 15 1550M I BK
$302 15 1550X I BK
$252/$328 17 1700V I BK
$302 17 1700NX I BK
$367 17 1720M I BK
$420 18 1850E I BK
$460/$499 18 'l880SX I BK
$486/$566 19 1920NX / BK
$1088 20 2010X I BK
$1049 20 2010X-T I X-P
1 211

$654
$721
$917

$986
$984
$1179

$1704
$1704

$2235
$3015/$2491
4

SAMSUNG MONITOR

2
$38 E P
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$38 EPSON Ink Jet C60/C80
$4$ EPSON STYLUS PHOTO826

I
$87/fi211
$137
EPSON STYLUS PHOTO1280
$661
$643
sgs EPSON STYLUS PHCTO1520
EPSONSTYLUS PHOTO860
$367
tex L>TECH OVO-ROM
tox LG ovo-Ro>a
gsg CANON S200
$55
tgx LG ovo-RoM sceck
$88 CANON S300
$106
tsX Hgo OVO-ROM
CANON S626
$157
ISX PIONEER OVO-ROM (TRAY)
LEXMARK Z33
$70
tgx pIQNEER ovo-ROM (gtor)
$89
16X PIONEER OVO-ROM (TRAY) SLACK
gye LEXMARKZ35
$115/$158
taX PIONEER OVO.ROM (SLOT) SLACK
$$$ LEXMARK Z45/Z55
18X SONY OVO-ROM
$88 LEXMARKZ65NLASER
$246
18x TOSH>aA ovo-ROM
gss LEXMARKE210LASER
$262
4gx pLgxroR scsI co.ROM
st48 LEXMARKX63 ALL-IN. ONE
$202
>ok TO8H>8A SCSI OVO.ROM
gtys LEXMARKX73 SCAN/PRINT/COP Y
$168
Z>P DRIVE >HT. 28OMS
$184
L EXMARKX83 SCAN/PRINT/COPY/FAX 62 ) 9
HP DESKJET656C
$86
HP DESKJET 3420
$118
$218
ARTEC 32XIOX40 Retail
$66 HP DESKJET 5650
$266
WAITEC 24XIOX40
$112 HP DESKJET860CSE
$6
$636/$1336 160IT SOUND CARD PCI
WAITEC 16X10X46/IOX DVD COMB O
$178 HPSUSINESSINKJET2260/ N
$13
$ 8 06/$133632BIT PCI SOUND CARD
WAITEC 2.6X8/)2XIOX32 DVD-R W
$638 HPSUSINESSINKJET2280/TN
$19
$249/3345 S.8.168IT PCI
SONY 32XI OX40
672 HPPHOTOSMART100/1215
$23
PLExTCR 40x12x40 IDE RETAIL
3'lyg HP LASERJET 1008/3260>1226$336/$556/$718 S.8.1280IT PCI
$44
$1067/61550 S.8. LIVE 5.1 OEM
P LEXTCR 46XIZX46 BLACK Retai l
$21 5 HP LASERJET 2260D/DN
LIVE Aodigy OEM 6.1
$86
P LEXTOR 20XIOX48-12CD-RW/DVD
$27 5 HP OFFICEJET V40/K80 ALLJN4)NE $267/$441 S.8.
$129
$267/6441 S.S. LIVE Aodigy M P3+ 5.1
PLEXTOR 24XIOX40U USS2.0 EX T
$266 HP CFFICEJET PSC 750/650
$129
$307 S.S.LIVE Aodigyx43AMER5.1
PLEXTOR 12XIOX32S SCSI
$343 BROTHER HL 1230 12PPM
$255
$433/$522 S S. LIVE Audigy PIATIUM 5.1Reta i
PLEXTOR 12XIOX32S SCSI EXT.
$446 BROTHER HL1440/1450
S 8. LIVE Audigy PLATIUM51EX Retail
$32 8
LG 32XIOX40 BLACK
$105
Q o
HERCULES GAME3URROUHG CHRRISER $.> $17
LG 32XIOX40CD-RW 6 16X DVD COMBO $145
HERCULES Goooeor>ouoeCHR Meieeore 3.> OO>$26
LITEON 32X12X40 CD-RW OEM
$73 SMART LINK 10/100 NIC
318 HERCULES Gugemo>Muse PCI
$22
LITEON 40X12X48 IDE Retail
$84 D-LINK DFE-538TX NIC
$18 HERCULES GomeYtoetor XP
$128
LITEON 48X12X48 IDE Retail
$116 3COM 10/100 NIC(30906C)
$48 HERCULES Goioooirooeo Forgoo>mo8
$48
ASUS 24X10X40 CD-RW RETAIL
671 LINKSYS SEFSR41 ROUTER
fi108
ASUS 32X12X40 CD-RW RETAIL
$87 LINKSYS WIRELESS ROUTER
$230
ASUS 40X12X48 CD-RW RETAIL
gso LINKSYS WIRELESS USS Adapte r
$106
NEC 24XI OX40CD-RW
$105 USR 8000 4PORTS ROUTER
$16
fi102 56K V92 VOICE/FAX PCI
NEC 40XIOX40 CD-RW
$83 SMC 7064ASR 4PORT ROUTER
$102 56K AOPEN V.go VOICE/PCI
f33
HP 200i DVD-RW Retail
6689 D-LINK SPORTS10/100 HUS
$86
365 56K AOPENV92 EXT.
PIONEER A04 DVD-RWRetail
$486 0-UNK SPORTS 10/106 SWITCH
$78 56K USR 2677 HDW PCI 0/V
$61
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$65
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$66 56K HP USS EXT
$62

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CANON N648EPX
CANON N670U
CANON 1250U2/1 250UZF
CANON N1240U I D2468UF
EPSON 1260 I PHOTO
EPSON 1650 I PHOTO
EPSON 2450 PHOTO

AIMo Lansing AVS200


Alteo Lansing AVS300
Alteo Lansing AVS500
Altec Lansing Versatile 221
Alteo Lanaln0 Enhanced 2100
Altec Lansing Ulgmato 641 0
CREATIVE (inepire4.1 ) 4400
CREATIVE (Ines)>og.t) 2406
CREAllVE 6nepire2.1) 2880 Slim
CREATIVE 6nepire6.1) 5308
CREATIVE 6espire5.1) 6700
LOGITECH Z540
LOG ITECHZ560

$64
$66
$61
$171$266
$207/$451
$157/6172
$198/$248
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$16
$40
$60
$56
$106
$224
$73
$48
$67
$120
$368
$77
$205

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< GRA P H ICS T O O L K I T

Some fast fixes for your bag of image-editing tricks


D

igital technology has made pho-

tography more convenient, but


it can't guarantee that every
photo will turn out perfectly. Too much
light, too little light, poor-quality reproduction these and many other faults
continue to plague our pica.
On the other hand. digital tools do
make it easier to repair and upgrade the
photos that don't quite work out. Here
are some tricks. well-known to the professionals. that anyone can easily apply
to their own images.

Contrast antt colour


Before you even think about adjusting
tbe colour or brightness levels of your
images, consider adjusting your monitor. You can't anticipate the quality of
every monitor or printer that will ever
be used to view your pica, but if your
own setup is way ofi' the beaten track,
you can be sure that very few people are
going to see your work at its best.

The professional approach is to calibrate your entire system. Adobe products


generally include the Adobe Gamma utility, which modifies your system-wide
colour setting. Unfortunately, the efFect
may not suit all applications (a darker setting tends to be more restful), and is diificult to reverse or bypass once installed.
A less intrusive solution is to adjust
your graphics sofiware. Most graphics
apps have at least a simple gamma
adjustment. All you need is a bit of
patience and a known colour-correct
referenceimage to guide you.
You' ll find several on Bill Harris's
Images Unlimited page at www.mindsp/ing.com/-woharflsf/csl.htm, and a more
exhaustive discussion within the Varis
Photomedia pages, at www vslis.com
(under Methods).
All you need to do is set your system
so the image looks right. Then if you get
an image that still looks overly light or
dark, you can be confident that it actually needs fixing.
The "ideal" image has at least one area

of pure white (255,255,255 in RGB


terms) and another o f p ure black
(0.0,0) which is typically what your
software's Auto Contrast function will
tend to ensure. However, this won't necessarily give you exactly the desired
range of shades in between.
Most often, you' ll want to rescue detail
that's hidden in the darkest or brightest
areas. The RGB curve in the Curves dialogue gives you total control over the
relationships between different shades in
your image. (In Photoshop Elements
2.0, th e F i l l F l ash a n d A d just
Backligbting tools do a remarkably good
job of applying two basic curves, at the
expense of detailed control.)
In the sample image, the backlit
motorcycle actually has a lot of detail
that's not currently visible. Boosting the
darkend oftheRGB curve can bring this
out. Naturally, there's a price: a washedout background at best, or some really
weird efFects if you try to warp the RGB
curve too much.
A reasonable compromise is to leave

and dark versions.


Alternative(y, you could cmp out the
bike entirely, as it has now become quite a
useful image on its own. Or you could get
fimcy:apply your RGB curve on a new
adjustment layer, then create a gradient
on the Layer Mask to make the elyect
stmngest toward the bottom of the image.
Colour casts are handled similarly,
using curves. Old photos can be amazingly yellow when scanned; and photos
taken under fluorescent lights are a

hideous greenish-blue. Sometimes, an


Auto Color tool can eliminate the cast,
but only if it can guess correctly what the

image is supposed to look like.


The trick is knowing that colour-neutral areas, including white, grey and
black, should all have equal amounts of
red, green and blue. You an check this

Ca/70)laedonpage 36

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thisparticular case,it's easy:justselect
the lower half of the image before applying your curve. The result still looks a bit
flat, but combines the best of both light

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< GRAPH I C S T O O L K I T

Some fastfixes

Continuedhorn~ e
36
A yellow cast will show up as a de6ciency in the complementary colour,
blue. To 6x it, open the Curves dialogue
and bend the "light" end of the blue
curve until you read roughly equal RGB
values in the white areas. (You' ll probably need to pin down the dark end of the
curve, to avoid getting bluish shadows.)
The improvementcan seem miraculous.
T he C olor C ast c o mmand i n
Photoshop Elements sirnpli6es the
process. It lets you click on any point
that you think should be colour-neutral.
then adjusts the colours to make it so.

Retouching
There are a number of forms of detailed
damage thatcan a66ct an image. and
m ay requireretouching. However, they
aU need the same techniques: primarily,
a judicious use of the Rubber Stamp or
Clone tools.
If the damage happens to be colourful,
so much the better. You can then use
colour Channels (provided your software offers them) to isolate the problem.
A best-case scenario might be a blackand-white photo that's had cranberry

juice spilled on it. Display the red channel, and the blemish would become glaringly obvious and easy to 6x. You
could paint it out using the Clone tool,

perhaps cloning hom identical areas in


another colour channeL Or. since the
image is monochmme, you might be
able to discard the red channel entirely.
A similar approach can help with the
common issue of "red-eye." In this case,
the problem is literally an area of red pixds. Chances are, therefore, that it appears
almost entirely in the red channel of an
RGB image. Working in the red channd,
you can simply paint the pixels with black,
or use the Burn tool to darken them.
You can also use a Red-eye brush, but
that won't necessarily do a better job.
Red-eye tools selectively replace the red
pixels, or simply paint with black, but
either way you still need to check that
you' re hitting exactly the right pixels.
Colour channels are a particular boon
to the nervous novice. You can do an
amazing amount of damage in a single
channel without having it show in the
Anal image.
Here's another example: If you' re trying to sharpen an image, say a portrait of
someone'sface,check the colour chanQIVR format, Apple introduced the first
program for genetating these movies,
OuickTime VR Authoring Studio. It was
sucha complete and weU-written package
thatit was upgraded only once,from 1.0
to 1.0.1, and it was available until 2001
for the original price of US$399.
However, the nve-year-o(d product was
starting to show its age, and it was cer-

QutckTlmeeirhml reality tool steps in


Continuedf rom n t g

compell
ing technology. Many car manufactur
ers use ONR movies on theirWeb
sites to allow users to walk around and

inside new car models.


In orderto create a QTVR movie you
need to first photograph your scene or
object,then stitch the photos together
using specialsoftware. With the release of

Continued onpage 40

nels to 6nd the one with the least skin


detail often red. You can then apply a
heavy Unsharp Mask to this one channel, without bringing out any unpleasant blemishes.lf the image has that
blocky, over-compressed look, you can
pick the channel with the worst IPEG
artifacts. usually blue. and simply blur
them out with the Blur tool.
If you' re adventurous (or desperate),
you can even try changing colour
modes. to CMYK or LAB, which have
quite different sets of colour channels
that may show up exactly the problem
you' re trying to repair.
In Photoshop, conversions between
RGB, CMYK, and LAB are virtually lossless. Other programs, such as Corel
PhotoPaint, seem to produce colour
shifts when you change modes, so you'U
needto be more careful.

Panoramas
After aU the heavy repair work, why not
have a bit of pure fun. Digital cameras
make it tempting to shoot wide panoramic views as a series of pictures that can
later be stitched together. Photoshop
Elements 2.0 and Corel PhotoPaint both
have automated tools for this, but doing
the job manually really isn't aU that di(6cult, and o6ers much better controL
First, load up aU the images you want
to join. Check their' sizes, then create a
single new fde that's a bit bigger than
their total width. and a bit taller than the
largest height. Paste copies of each original image into the new blank one... then
close the originals to regain some working memory.
In Photoshop, each of the pasted
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images ends up on its own layer. In other


programs, they' ll likely appear as separate objects. In either case, you now have
the freedom to move them around and
match them up.
In particular, you can apply colour
and contrast settings, as discussed earlier, to even out any variations between
the separate images. Also, you can rotate
the images so that they line up pr eperl.
Then comes the real trick fading the
edges. In Photoshop, you can do this by
adding a Layer Mask to the appropriate
layers, then Sling it with a horizontal
gradient. Corel PhotoPaint has an excellent interactive transparency tool that
lets you draw a transparency gradient
directly on any object.
Make the uppermost image transparent for most ofthe width of each overlap. Zoom in a bit on the overlapped
area and you' ll 6nd you can easily position the transparent image over the
underlying one, nudging it into perfect
registration using the cursor keys. The
two images literally "snap" together
when you hit the right position.
You can now Flatten Image (or equivalent) to combine the layers (or objects),
then crop away any unwanted background. Use Dodge and Burn to even
out any remaining variations in brightness, and you' ve got a virtually seamless
panorama.
The same approach works for joining
any type of images. For example, if you' re
scanning something that's too large for
the bed of your scanner, try to arrange
the individual scans so you cao join along
areas of limited detail, and you' ll be able
to hide the seams completely. Cl

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tutorials help you create a sample cylindrical VR movie as weU as a cubic VR

point-and-shoot camera. The included

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movie. The results are impressive consid-

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Perfectionists can spend hours getting
theabgnment just rightand adjusting afi

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At 05$499,it's not cheap, but if you

are using QTVRto add flair to your Web


and multimedia projects, the price is
small compared to the productivity gain.
We recommendStitcher to professional
photographers andmedia authors looking
to get into QuickTime VR authoring. In
fact, we would even recommend it for

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enthusiasts were it not for the high price


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adjustmentsare sufficient.
The installation and setup of Stitcher is
simple and the software wiU install in Mac
05 X without requiring a reboot into 05 9.
The interface. however, seems very
Windows influenced. Gosing your current
document,for example, also quits the
program.Despitethis,mostMacuserswill
find the program simple enough to use
once they've worked through the tutorial the results are definitely worth suffering through a few interface quirks.
Stitcher does everything QuickTime VR
Authoring Studio did plus a whole lot
more. And unlike Apple's authoring software,Stitchersupportsboth Mac 05X and

Windows, making it perfect for cross-platform environments.

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continued it. This left QTVR authoring


tool development to third parties like
Realviz and VR Toolbox.

have to enter information like the focal


length ofthe lens,but Stitcherallows you

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Qrndfrrmevirtual reality tool slapsin

tent,but Stitcher is probably the most


powerful and fiexible. The current version,
Sfit
cher 3.5,can run under Windows, Mac
05 9 and X. Its main attribute is its abilityto stitch images without setting up
detailed camera profiles, as is required by
mostother QTVR creation toois.

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wwwcamdacampatas.corn THE COMPUTER
PAPER GREATERTORONTO EDITION OCTOBER 2002 11

Campule'PAPER

Hands On
Lab T est H a r d w a r e E v a l u a t ion s S oft w a r e 8 C D - R O M

I'In In Touch
remote access
to your PC

Hooking up
New cards connect peripherals to your computer

By SeenCarruthers

o matter how loaded your computer is, you' re never going to

anada's own 01 Communique

get absolutely everything you

wants to help you stay in touch


with all o f your information
while you' re on the go, and it has just the
software to make that happen.

need right into it, nor would you want


to: digital cameras. MP3 players, printers, and more are all things you' ll need to
plug in. In the past, these external
devices usually hooked up to your PC
via its serial or parallel connectors, but
those two trusty ports are giving way to
newer, much faster interfaces like USB
and FireWire.
This month we look at the newest
cards available for adding FireWire and
USB 2.0 interfaces to your PC.

Note onpnYing
We received most of t h e pmducts
reviewed this month duectly Rom the U.S.
with pricing pmvided in U.S. funds. The
Canadian pridng we have given was converted Rom the U.S. pricing, and assuch is
subject to change as the exchange rate
varien there will also likdy be guctuation
Rom store to store and region to region.

R ev i e w s

From: 01Communique, wwwotcomcom


Monthly tee:59.95 (or 599peryear)

The pricing as given is intended to


give readers an idea of the price to expect
rather than as a degnitive price point.

Firetulre
Ogicially known as IEEE 1394, this connectivity standard is better known by the
much catchier FireWire, named RRer its
relatively blazing speecL When it was
introduced, it was designed as a plug-

and-play replacement for the SCSI interface that would compete with the much
slower USB 1.1 standard (FireWire
checksin at400 Mbps compared to USB
1.1's paltry 12 Mbps).
Though it started its life as a Macintosh
technology, FireWire has since migrated
over to the world of the Windows-based
PC, especially for video-related hardware

I'm InTouch is' an application you


instag on your PC, which acts as a client
to the outside world. It reports its IP
address to a server at 01 Communique.
Then, when you want to access your data
while you' re away from your PC, you
simply point any Web browser to the 01
Communique server, and identify yourself with a username and password.
You' re then redirected to your data using
a peer-to-peer connection with your PC.
That's not a typo: you can use "any"
Web browser. I'm In Touch diminates the
need for special dients, which means you

Continued onpage87

Continued onpage 44

41 OCrORER
aaur nrE COusunn mssa GREArERlOROrna Enmuu wwwomwtsmmtmucmm

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4 HANDS D N m

Hooklogop
Continued from page 42

32VIDIA.

and for external hard drives.

FhoWipefordesk(op Pts
To add any of these cards to your desk-

top system,you'll need onefree PCI slot.


If you' re planning to add the card to a
Windows-based system with Windows
2000 or hi@Or, you probably won't even
need to worry about drivers, because
FireWire driver support should be

gee

native (unlessyou're using a strippeddown version of the OS custom-config-

ural by your systemvendor).


Installation should be very simple:
Bnd the available PCI slot, insert the
card, then start your machine. Of
course, ask for assistance if you' re not

comfortablemessingamund inside your

)I(/T'Pleas:d/f dnSO'5''Ouf

/Tlrfiastsdg 4I V>GSPp'
NVIDIA GeFoic84 MX 440 GPU
AccuView Antialiasing Engine
OVIew Display technology
Lighlspeed Meiixxy Archeedureiaa 8
2 dual-rendering plpefines
4 texels per ckck cyde
Cube environment mapping
Integrated dual 350MHz RAMDACs,
resolution up to 2048x1536,
true Odor60Hz(Refer to Box Conhguiafon)
DDWG DVI-I 1.0 compliant
Inteigiated dualdriiannel TMDS transmitter,
iesolubon up to 1280xl024 (Refer to Box Configuration)
Vivid NTSC/PAL TV43LN
PUI support with Nickel fiNer

I
I Camcorder

COIIIIPUTER Ipse.

www.powernode.corn
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with filler up to 1024x768

l~ ~

Loin Commnm Imme

pmblem here.
We tested our PCI FireWire cards in a
2 GHR Pentium 4 system with 256 MB of
DDR SDRAM and a 40 GB ATA/100
hard drive. The system was running
Windows XP Pmfessional.

NVIDIA GeFo/ces Ti 4400/4600 GPU


nfinkeFX 0engine for full progiammabifily
AccuView Antialiasing Engine
nView Display technology
Iighlspeed Memory Apchrtectuream8
128MB high-speed DDR memoiy

4 dual-rendering pipefines

Video Processing Engine (VPE)


64MB high-speedDDRmemory

computer, but those who have installed


any hardware in the past should have no

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Adds three euenul FiieWiie porls.


Comes bundlewi
d lh MGIVidboWsbe4.
Compbblr
iewithWindows985E Me,2880,XP,
snd Msc 058.6 snd higher.
Fne-yesi wbnanty.
The FireConnect 4300 i s p retty
stripped-down in comparison to the
premium
mod el the US $ 80
FireConnect Plus, which comes with
DVD authoring software in the box.
This one is no slouch, though: it's the
same hardware with the same capabiTities, and the bundle still comes with a
six-to-four-pin cable and video-editing
software. As we expected. our Windows

XP boxrecognizedthe card automatically, and we were transferring data within


seconds. If you aren't planning to start,
burning DVDs, this card has all the
goods you need to get going with
FireWire devices.

Continuedonpage46

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< HANDS O N n

Nookmgnp
Continuedfrom page44

Alt DV Wonder
From:ATITechnology, www.ati.corn
Esbmstedprice: 529
Adds three external
FireWire ports.
Compatible with Windows
98SE,Me, 2000, and
XP.
Comes bundlewi
dth UleadVideoltudio 5.0,
and asix.to.four-pin FireWirecable.
Two-year
warranty.
Though it's marketed as a DY camera
companion, the DV Wonder also works
with other FireWire devices. like hard
drives and scanners. The card installs
quickly and. easily and we had it working
with both the hard drives and the DV
cameras fairly quickly using our Windows
XP system. Since it comes with the cable
and a copy of Vlead Videogtudith we'd
have to say this offers one of the better
valuesin the FireWire space.

Belkin FireWtre card stig provides three


ports, and even has an internal power
connector, if you' re planning to use a lot
of connected devices that draw power
from the FireWire bus. If you're using

drop from VS$89, so shop around for


the best price!

powered devices like hubs and hard

Esgnutodprice:585

From: lavaComputer MFGInc., www.lavalinkcam

drives, you don't have to worry about


that, though: it works perfectly fine
without it. O w c onnected devices
worked just fine, and we were able to get
data flowing without any problems.

compromised performance, especially if


you' re using an older hard drive withless

up-to-date specs.You'll get very choppy

KelspnnFPCb3

videocapture if your components are

From: InnoSysInc, www)tefspan.com


Estimated price:529(converted from U5550)

Adds
twoexternal pons
compablile with Windows
985E,Itle, 2000, xp,

MscOS8.
6and hi
gher,andLinuxkernel 2.
4
and higher.
Ufetime warranly.
lf you choose Lava'
s FireWtre card,

you'
re buying Canadian (the company.
which makesa number of different connectivity products, is based in Toronto).

Addsoneinternalandthreeudemalports(use

DINtln FSII301
From:Belkin Corp. wwwbelkin.corn
Esbmatedprice: 5129(converted from U5580)

of internalportmeansonlytwoexternal pons
can beused).
Compatible with Windows
98SLMe, 2000,XP,
and Mac05 8.6 andhigher.
Bundled with MGI
VideoWave81SEvideoediting softwareanda six4ofour9ln FireWire
cable.
Five. year
warranty.
The three-and-one design on I(eyspan's
desktop FireWire card is a nice touch if
you have any internal devices that make
use of FireWire (they' re few and far
between, but they do exist). Because
FireVcrrre controllers tend to only handle
three ports at a time, using the internal
port means one of the three ports on the
rear of the card will be disablerL As with
the other cards, it was fully functional on
our Windows XP box as soon as the
machine fired up, and we were able to
use the hard drive and DY cern within
seconds. The card recently had a price

Adds three
external FireWireports.
Compab)u
ewithWindows 98SE,Me,2000,and
XP.
Bundled with MGI
VideoWave 81SEvideoediting software,MGIPhotoSuite BlSEphoto software,and a six-to-four~a FireWire cable.
Intenul power connector is optional,
useonly if
conneaingmultiple FireWire powereddevices.
Liletime warranty
Vusion alsoavailable for Mac05 86 and higher(F5U501-MAC,also US580).
Though it's one of the smaller cards. the

The packageis pretty basic, with just the


card, a fioppy disk, and an instruction
sheet includerL The floppy comes with a
few drivers for older operating systems,
but if you' re using Windows 2000 or XP,
the ard should be recognized automatically. The card only comes with two
ports onboard and no bundled software,
but it is one of the only FireWire cards
we' ve seen with support for Linux right
out of the box. Those looking for a more
fully featured bundle may want to look
elsewhere, but Linux-heads and Canadaboosters should both find this card a
perfectl
y good choice:on our machine,
we had devices connected to the ard up
and running within seconds.

2 TreaxsPans S Yama Labor


sysiwa Warranty

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Adding FireWire to a notebook computer is pretty easy: just slide in a PC Card


adapter, add drivers when necessary, and
go to town. What's a bit tridoer, however,

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book's internal drive.


We tested notebook FireWire cards
using a Toshiba notebook with a 700
MHz Celemn processor and 128 MB of
RAM. In addition to the internal 10 GB
hard drive, we also tested the cards using
an external Maxtor 3000DV hard drive
and a Canon DV camera.

AdopteeFlreConnectfor Notebooks
From:Adaptec Inc, wwwadaptec.corn
Esbmatedprice: 5159(converted fram US5100)

Adds three
FireWire ports via PCCard slot.
Comes bundlewi
d th Sonic MyDVD3
edtingfauthoringsoftware, anda six4a-four-pin

Conbnued onpatte 40

sxxusim sril"uxax
wn ~ r ram in

mna xwsnxsrw

tnw msrummts

responsive,andoften offer up a lot more


capacity than you'll find in your note-

Quality Server SystemsandComponents

el tan.oo

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spending all their time trying to catch up.


One way to get around your notebook's DV-capturing limitations is to
invest in an external hard drive with a
FireWire connection. The drives included in these external enclosures usually
feature pretty fast transfer, are very

Firetgfire for notebookPCs

t~t

SansfaenonGuaranteed

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is determining the suitability of doing so


If you' re planning to add FireWire to
your notebook computer so you cancapture video &om a DV camera, it's worth
remembering that the FireWire port isn't
the only consideration. Almost more
important are the other components in
the notebook, like the processor, RAM,
and hard drive. If you' re planning to use
an older machine, you may be getting

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All new system


s include the

fogowlngcomponeno: M/8:
128 OR 256KCache 12SMB
RAM: mlnltower Case:
16MB SVC A canl; I.44 MB
floppy: 1681T
SOUNDR S /IP; JDCB HDU;
Ittouse Kkyboardt two yeats

leu k

puro snd 5 yearslabour


wwranty.

Intel Celeron 1.0A


Intel Celeron I. I A

Intel Pentlusn If l 1.13A


Intel Pentium IV1.6GHZ
Intel Pentium IV1 .7GHZ

Intel Pentium IV 1.8GHZ


Intel Pentium IV 1.9CHZ
Intel Pentium IV 2GHZ

S PEC I A L

$529
$539
$649
$669
$709
$749
$799
$869

I NTE L
PERI 'IV M EV
SYSTEM

$949

U P G R A D E dk P A R T S - ; Systems include:

INTEL PENTIUM JV 1.6GHZCPIJ


MOTHERBOARD
20 CB HARD DISK

UPG R A D E

S YS T E M S

UP(ZNADK YOUR
PENTIUM ays to ....
I tuel Penriurn n Z33

5199
SZ69
5279
5289
5519
5559
5369
5389
$299
5309
$319
$389
$469
5419
$449/479
$469/499
$499/529
5519/549
$539/569
5599/629

AMD DURON 90D


AMD DURON 1.0
AMDDURON I I
AMD MP1800
AMD MP 1900
AMD XP 1700
AMD XP 180D
intel Pantlurn 1.0 Celeron

inte
lPcnnum 1.1Celem n
lntu Pentium 1.2 Celeron
Intel PenUum UI 1.13(256k)

I nut penuum m i. M
Intel pentium nl 1.2 (256k)

Intel Pemium IV 1.6G (128f256)


Intd Pemium IV l.'/C (IZ8f?56)
Intel Pentlmn IV LSG (I ZSf256)
Intel Peouum IV 1.9G (128/Z56)
intel Pemium IV 2 C (128/256)
Intel Pontlum IV 2. 2 G {128/25{0

. ..M,/ILAQ -

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SUS A7V133 M/8


US P(S333-M M/8
SUS P48 533 M/8
INTEL P4 850GBC hUB
ECS P6S SAT M/8
CS K7SEM2 M/8
PC-WAVE 922 M/8
PC WAVE 925 M/8
MPTRON M758 M/8

5191
5133
$249
5259
5169
5129
$8'7
$103
Ml

I MB RAM (3DPIN)
4MB RAM 30 PIN/72PIN
SMB EDO RAM {T2-PIN)
16MB EDO RAM (72-PEO
32MB EDO RAM(72.PIN)
128MB DDR RAM
256hlB DDR RAM
64 MB SD RAM
126MB SD RAM
25SMB SD RA34
512MB SD RAM

$2
$19/$15
$10
$30

$49
549
$89
535
$49
589
$1'79

An omrsew Iortom CPU. wumumrnysa,sf MB

H AJiLD4kRIVK S

BAM

" - ' C p V C Hu n S
4 86 DX66/100 (USED)
IBM MX PR 166/ZOO{USED)
AMD DURON 1.0
AMD DURON 1.2
AMD XP I TOO
ALID XP 1800
AMD MP I SDO
Intel Pentium 75/9D{USED)
Islet Pentlum 166/200MMX
Intel pentium n 350
hnel Peotlum 366 CELERON
Intel Penuum 566/633 cELERON
Intel Pentiwn I.A CELERON
Intel Pemium 1.1 CELERON
heel Penuwn 1 ZCELERON

$25/35
$35/45

$70
580
5141
$157
5339
$10/19

569/59
$130
$69

$58fi DS

$109
5119
5129

Innt pennum nl 1.13

$270
5197
5249/5259
5289/5339
$414/5650

Intel Pentlum NI 1.13N56k)


Intel Pentium IV 1.6G/1.7C

Duelpmm~ 8 J .SG/z.oc
Intel Penuum IV 2.2G/2 4C

BMB 53ACP
4MB ATJ ALL IN WONDER {USED
16 MB ATI ALL IN WONDER 128
32 MB XPERT 2000AGP
64 MB RADEON 7500 AIWONDER
sf MBBAUSOtumeakn

5M
5130
$219
$99
$270

33 MBTX12 AGP

353

FOBSAatMBGSFORG53 MXfonISOS)

NIA et MB GEFORCEJ stXf au DJORJ

FURsAar MB Gefonctu aixmo tvxx/7

ASUS Vr ini PRO PURE 32MBGFI Mxfta

ASUSVa 1risxllwf s4 MB f'FSf MXf tw


ASUS Vsmlyfn its MB GFSf 71 4fno

LOGITECH USB CAMERA

Sound Blwuer 16
Sound Blaster 128
Seuodblaster DIGITAL LIVE 5.1
Scum)buster AUDIGY PLATINUM
Seuodblsster AUDIGY X-GAMER
Seundblssnx Al,'DIGY MP3

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stm
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549

ZIP DRIVE INT


10CB HARD DISK
20 CB HARD DISK
40 CB HARD DISK
60 CB HARD DISK
80 CB I.IARD DISK
10 GB HARD DISK (notebook)

579
$119
$129
$139
$179
5219

1.44 MB FLOPPY
I 5120 FLOPPY

$189
525
5149

20 G 8 HARD DISK{ notebook)

MONI
15 VIEWSONfC VE500 TFT
17 VIEWSONIC 870

17 VIEWSONIC E70F
17 VIEWSONIC PFJ7$
19'VIEWSONIC PFT90
19 VIEWSONIC P95F
17 LC 7005 MONITOR
17 NEC A570 MOAIJTOR
17"NEC ASTSF MONITOR
17 NEC 1550V LCD MONITOR
15 SAMSUNC 570V LCD

15" MONITOR(USED)
17 MONITOR(USED)

33 6K Fax{Madam(usedISA)
56K I'ax/Modem(V90 PC@
56K PCMCIA Fax/Modwo
56K External Fau/Modem

SDSD
$259
$275

$484
$549
$559
$239+20
$249

$279
$589
M99
599
$149

$20
$49
$55
$99

" " 'MTTI)17ORKIN G C A R D S


R OUT E R
Ethernet Adapter 10/100 Iulbps
PCMCA Erhernet CARD 10/100

549
$59
$69
$299
$169
$169

$169

10 Base. T Etheroet Hub 5/8 PORT


LINKSYS 4 PORTS ROUTER
D-UNK GA'TEWAY fk FIREWALL
Linksys Wireless 4 port Rowm
Llaksys Wlrelwn PC Card

unksy Wheness PCI Card Adpt

$25/35

5199
$189
5269
8 149
$70

17 MONITOR
IZSMB RAM
MIDI TOWER CASE:
32MB VGA ADAPTER (SIIARE)
52X CD ROM
1681T SOUND CARD
56k FAX MODEM
1.4 4 MB FDD
MOUSE.WIN95-KEYBOARD;

2 ycaen parts and S years labour


uentuont)r
PKNTIVM I.OACELERON 5 7 9 9
FKNTIUhtl. IA CKLKRDN $ 8 1 9
PKNTIUM ttl I.ISA
$989
PKNTIIJM III 1.13
5969
P KNfIUM IV I.TG
+ $30
P ENTIUM IV I35C
+ 596 PKNTIUM IV 1.90
+ 578
PENTIUM IV 2C /2,2 + $108/S170

Cly-IEI$7tt 13RIVFS f t k KI T S
52X CD ROM

$59

56X CD ROM
IOX DVD
52X CD ROM EXTERNAL
32X IOX40 LG CDRW
40X12X40 LG CDRW
2 4X10X40 PLEXTOR C DRW
40XJZX40 PLEXTOR CDRW

ntu

$89
5\79
$129
$169
$239

$249

C ANON N670U SCANNER

$1 6 <3

ARTEC U LTIMA 2000 {USB) $

10 9

Midi Tower Case


ATX MJOJ Town Case
ATX P4 Midi Tower Case

$49
$69

hL.S Keyboard
Logltech PS2 Keyboard
Logbech 1Touch Keyboanl
Serial / PS2 Mouse
LagltechPS2 Mbuse
Logt tech Optical Mouse

M9

$79
$15

104 WJN65 Keybaard

ANON S200

CANON S300
Hewlett Pscksnl HP-1 200

Brother Laser HL-760


EPSON STYLUS 580
EPSON STYLUS 777

$25
$49
$15
$25
$49
5109

$159
5649
5449

$109
5150

TOSHIBA PORTEGE300CT
lghl THEVKPAD 380
JBM THEuKPAD 11400
TOSHIBA 1900 P 4 1.6

$650
5800
$800
$2.79 9

400W SubWeoferSpwdters
SOOW Subwnofer5peakers
100W speaker
Altec Lansing ACS21W
Akec Lansing A VS 200W
Alice Lmslru AVS300W
Altec Lmwlog AVS500W

$39
$69
$15

$49
$59
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Connnnedfrompage45
FireWirecable.
Compsbbfewith Windows98SEMe, 2000, XP,
and Msc 059.04 sndhigher.
Fwe.year
warranty.
The Adaptec FireConnect for Notebooks
was the card with the fullest range of
capabilities on the notebook end of
things, with three ports right on the card
and no problems with data transfer we
saw ahnost no
rames with this

droppedf

card. Inserted into the notebook, it


worked just the way it should, with automatic recognition by Windows 2000,
and proper functionality with both hard
drives and DV cameras, as weg as the
FireWtrehub. The only real issue we had
with this one was the fact that ag three
portswere on the card instead of on a
dongie, which could be an issue if you
have another PC Card in your notebook,
but it's not typically a problem if you use
this card in the top slot. Overall, it's still
the nicest PC Card FireWire bundle.

From:Selkin Corp.,wvtwhdkin.com
Esbmstedprice: 5159(conve/ted from USSi00)

Externalpoweris opnonal (useonly if cunnect-

Adds bxo
FireWire fxxts ViaPCCard slot
Compatible with W/nd085
98SE,Me, 2800, and
XP.

406 MathOstm Bhnt ESS

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, XP1900+ 1.60Ghz $595

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ASUS V8170 GF4 MX440 64M DDR
ASUS 48x1624S CDRW
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Duronl.2Ghz

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TEL: 41 tpdg10-5401
FAX: 905<074l141

T EL: 41tw410~ 1
FAX: 905%05%007

-. < nfonec

mg multiple FireW/efxhve/eddevices) and


tonne/tor is ondongle but adapter sold sepsMtefy.
tifegme warranty.
Ve/sk/0 alsavai
o lable for Msc05 8.5 andhigher(F5U512-MAC,also USS180).
Be)kin'3 notebook FireVtrtre offering has
one less port than the Adaptec model

MISSISSAUGA

M AR K H A M
'' s

Comes bundlewi
d th MCIVideoWsveSl SE
and asix-todour-pin FireWire cable.
Po/ts are ondongl
a e, which meansit should
not inta/fee with another PCCard.

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Hookieg sp
Continued om n e 49
new PC and motherboard. It's easy to see

why: the port is plug-and-play, allowing


you to add fairly powerful hardware to
your computer without having to open
up the case, and in many instances, without having to restart the computer. The
most common version of USB in most

computers is USB 1.1, a sli


ghtlyolder
spec that transfers data at a maximum of
12 Mbps.
USB 2.0, introduced in mid-2001 but
not quite ready for primetime until this

USB 1.1, but changes the controller chip


to bump the speed up to a blazing 480
Mbps about 40 times the speed of the
previous version.
Many of these cards will function just
fine with drivers for USB 1.1, though at
the slower USB I. I speed. When USB 2.0
pmducts were introduced, there were
serious driver issues preventing many of
the cards from being used with Windows
98SE and Me, but most of those issues
have now been ironed out, allowing
these cards to work smoothly with
Windows 98SE and higher.

agol
Imm

Noyy 0FIEN'7ctaysa weeR

Inter. Com Computers ~


1001 R NCN Aye wesr MNn 201 IIIIstaiis

416/418-1347

I I
I I I

NETTTORNINS

418/661Q557 S TOR E

AND f.2ee nnaon


1283n
2ni3n nma inwarn
1F Nomen

I
I I
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416/ 4 7 3 -1 38 8

pc s attss

52I CnaOM

208B Bam '


PCnasa
fun Paam.Smmas

14~

USB2.0 for desktop Ks


Because of the squabbles over the USB
2.0 hardware and software standards,
there won't be any native USB 2.0 support in your operating system if you' re
using the 6rst version of Windows XP or
anything that came before it. (Though
there may be support in the next revision
of XP. we won't truly believe it until we
see it.) Because of that, to add a USB card
to your system, you'U need to use a wizard-based driver install. For Windows
2000 and XP it should be fairly quick and
easy, though earlier versions of Windows
may be trickier. AU cards in this category
will require one 6ee PCI slot.

- Addsoneinfernal andthreeexternal USB2.0


pails.

Compa
tible wilh )Mix)own985E,Me, 21)00,XP,
and Mac05 9.08 and hither.
Five. year
warranty.
Six-poit vesion (U582connect
5100,with five

external andoneinternal port) availablefor


USS70.
In addition to its FireWire line, Adaptec
features a USB 2.0 product line with a
number of family members. The 3100LP
is one of the more value-oriented models in the line, but it still has four ports in
a three-and-one con6guration, which is
nice for users with VSB devices that connect internally. The card fired up 6ne
and was working almost immediately.
We hadour externalhard driveconnected and transferring data soon after that.
If you aren't planning to connect a lot of
devices, this one makes a great choice;
those who need more pons can spend a
bit more and get the six-port version
instead.

Belkin FS11220
From:Belhn Corpwww.beffun.com
Esbmsted price: 5110 (convened from US570)

We tested these cards using the same

desktop PC used for the FireWire cards,


above, along with a Maxtor 3000LE
external hard drive.

ISARTS AND SERVICE WHENEVER tt)u NEED n 24x7

ooanmemeeweosol,mtoesleaesoaetas
maesweervoewaerwacowacwesroea

Addsoneinternaland fourexterna
lUSB 2.0
pons.
Compatible withWindows98SE, Me, 2000,and

Adsgtec USB2connect 3100LP

NOBODY CAN BEAT OUR SERVlCE

XP.

From:Adapter Inc., wwwadapteccom


Esllmaied pace:S79(converted from U5550)

Msiw INTse.cohaconpursnsg8svMPJlwco.ca

If you have a number of older USB 1.1


devices, don't fret: they' ll still work
underUSB 2.0,butattheslower speed.
This is important to note if you plan to
use any USB hubs, because any USB 2.0
devices plugged into a USB 1.1 hub will
function at only 12 Mbps, even if that
hub is plugged into a VSB 2.0 port on
the computer.
you know what they say about your
chain only being as strong as its weakest
link? Well, it's the same case here, but in
this ase your chain is only as fast as its
slowest link, for everything upstream. If
you' re stuck with a whole pile of USB 1.1
devices plugged through a full-speed
USB 2.0 hub, the one bit of good news is
that aU of your USB 1.1 devices will be
able to achieve maximum throughput.
They' ll have the full 480 Mbps to divvy
up rather than sharing 12 Mbps.

Continued onpage 52

~eglobalci.corn

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Lifetime warranty.
Belkin's bright blue USB 2.0 card
installed quickly and easily under
Windows XP, pulling the drivers automatically down from the CD when
needed. We soon had it transferring data
to and from the PC's internal hard drive
at a fair clip. The four-and-one configuration is nice for those with a USB
device that needs to be connected internally or who want to jury-rig their own
(a USB camera hidden inside the case,
perhaps, if you have a clear side panel?).
(Note: Belkin also offers a four-port USB
drive bay hub, model number FSU26l,
at US$50, which hunt mounts into your
PC using a standard floppy-sized bay,
and uses an internal USB connector.)
One nice touch: there are lights along
the back of the card that indicate when
the ports are in operation

Koyspaa l)2PCI-5
From: InnoSysInc, www.keyspan.com
Estitmted price:595(cnnvelted from U5$59)

Compatible with Windows90, Me,2000,XP,


and Mac05 8.6 andhigher.
Five.year warranty.

At only US$59, Keyspan's four-and-one


USB 2.0 congguration is one of the better values we' ve seen, and as with the
others, the one internal port will be convenient for anyone who wants to hook
up any USB peripheral on the inside of
the box, like an internal hub. The card
installed smoothly and we had data
going back and forth between the internal drive and the external Maxtor drive
almost immediately. Even if there's no
wild paint job to make this one stand
out, it's a very functional card at a good
price point, and degnitely well worth
consideration.

lava IISS 2.0 HostAdaptfw


From:LavaComputer MFGIncwww.lsvalink.mm

Adds one
infernal andfour external U502.0

Conhhood onpoge5cf

polts.

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C o . Ltd .

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Tel: (905) 804-9488 Fax: (905) 804-9507

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132USB

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(Full Tower)

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iServer Case 4U - In Black)

G IG A B V T E P . n a s a n i e

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We carry all LG & Samsung Monitors!! We carry all brand products for your need!!
Liata Computer is not responsible for misprinted text or typographical errors. All Logo's are trademarks of their respective owners.
tc181oo

< HANDS O N >

Honkingnp
Continuedjronr page 52
Esdmated price:565

ac

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Addsaaoexternal USB 2.
0 pmts.
Compaahle with Windows
2000 and 2P.

, /////

Ufeeme
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ACn
Or

The Lava card is one of the most basic


packages we' ve seen: two ports on the
back of the card, and a minimal set of
drivers included on the floppy. Our
Windows XP box got the card up and
running in no time, but you may need to
download a driver to get this one going
on your machine. (Lava currently supports only Windows 2000 and XP for the
USB 2.0card,according to the company

Web site.) If you' re running Windows


2000 or XP and you' re looking for a very
basic solution, this one seems to work
just Bneand it's a Canadian, too.

USB2.0 for notebook PCE


Driver installation of notebook USB 2.0
cards will require the same software
setup as with the PCI versions, including
a wizard-based instalL The hardware is
another story altogether: just slide it into
the slot.
We tested these cards using the same
Toshiba notebook used for the FireWhe
cards, coupled up with a hdaxtor 3000LK
external hard drive and a Logiteh
QuickCam Pro VSB imaging device to
capture live video.

AdaptecU$82tonneetforNotebooks
From:Achptec Inc, wnwadaptec.mm
Esamated pnce:5129(onvertedfrom US580)

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Compatible with Windows
90SE,Me, 2000,Xp,
and Mac05 92.I and higher.

Literature
statesexternal power'not rmluirecl
in mostcases.' External poweradapter not
induded

aeowolew
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After the quick and easydriver install, the
Adaptec USB2 Connect worked as

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Bookingup

Pnweladaplelinduded,plugsin bebveen USB

Continuedfrompage54

Maxtor one FireWire, and one USB 2.0.

ly qualifies asthe most loaded card in this


whole roundup, and the good news is
that every one of the ports should be
usable. The two-and-one and three-andone configuratio means thatoneofeach
type of port is available internally. while
keeping a Fair number of ports on the
backof your PC and availableforregular
use. When we installed this one, it
required one restart for full functionality,
but then we were up and running and
transferring data quickly between our
two external drives. If space is at a pmmium, this bright blue card certainly packs
a wallop in terms of value.

pons.

expectedthe Maxtor drive was automatically recognized by the Windows


2000 notebook, and we were reading and
writing to the drive in seconds. The card
was able to read/write to the external
drive at the same time it was capturing
motion video from th e Logitech
QuickCam, and everything worked quite
smoothly. Though it comes with ajack
for plugging in external power, the card
doesn't ship with the adapter; unless
you' re trying to power a whole pile of
USB devices that draw power &om the
bus itself, this shouldn't be an issue.

Flvoyear warranty.
Keyspan's notebook USB 2.0 card is more
expensive than the Adaptec version, but it
comes with the external power connector
in the box if you' re planning to connect
a number of unpowered USB peripherals, this addition to the bundle will be
essential. Fmm an installation and performance perspective, the card is topnotch: the wizard-based driver install was
quick and painless, and both the hard
driveand camera worked perfectly,even
at the same time.

KefsponUSCB-2

Sometimes you want to add both new


technologies, but you either can't spare
the extra space inside the PC, or the
money it' ll cost to buy two separate
cards.Now, a number of companies are
coming out with combocards that combine both interfaces onto a single PCI
add-in card, but also shave a few dollars

From: InnnSysInc, wwwkefspan.ccm


Estimatedprice: 5159(converted from USS100)

AdopteeDuoConned
From Adapter Inc.,wwwadapteccom
Esbmaledprice: 5159(convertedfrom U55100)

Adds three
FileWile pons(two external, one
internal)2ndfour USB2.0 paris (thleeexter-

Comboco
rds: FueBIIre ondUSBLO

nal,oneinternal).

Fram:Belkin Corp., wwwbelkin.corn


Estimatedprice: 5145(mnverted from US590)

Internal
floppy-sizedpowerconnector, in case
you' repnweling multiple bus-powereddevices.
Compatible with Windows
985E,Me,2000, XP,
2nd Mac05 9.0.4 andhigher.
Five-year
wansnty.
If you only have one &ee PCI slot, but
somehow need to add four USB 2.0 ports
and three FireWire ports to your system,
you' re in luck The DuoConnect definite-

olf the price you'4 pay if you bought


them separately.
We tested thesecards on our Windows
Xp Professional desktop, and used both
of the external hard drives from

Addstwn USB2.0 ports via PCCard.


Compatible with Windows98, Me, 2000,XP,
and Mac05 92.1 andhigher.

Belkln FSUS
DS

Comes bundlewi
dth MOIVidenWave4 SE
videoexligngsoftware, SonicMVDVD5 anlhnling software,2nda six-tc-four-pin FireWile
able.

Adds three
USB2.0 ports and two FireWve

Conn'nued onpage 00

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Continuedfrom page 58

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eaSE,Me, 2000, and

xp.
internal
floppy-sizedpowerconnector in case
you' repoweringmultiple bus-powered devices.
Comes bundledwith UleadVideoStudio S.O,
UieadPhoto ExpressMyCustom Edkion,Ulead
Cool 560panoramasoftware, aad ssix.to-fourpin FireWirecable.
Ufetime warranty.
As with tbe Adaptec combocard, the
Belkin combo required a reboot before
we had full functionality, but as soon as
we did that, we were able to transfer data
between our two external hard drives at
quite a dip. Though the Belkin card has
fewer ports overall, it also comes in at a
slightly more attractive price point, and
sports a lifetime warranty. If you just
need a few of each type of port, the
Belkin solution is a great choice.

OmngaUnko
From:OrangeMicro Inc, www.orangemicro.corn
Esbmstedp/ice; 5159(converted fromUSS100)

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w/CD $ 149.00
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w/CD $249.00

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ECS K7SSA
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128mb - 40gb Hdd
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56k v . 90 & Soun d

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Compatible with Windows


98SE.Me, 2000, XP
and MacOSXsnd higher (wiii work with Mac
OS a but only inUSBki mode).
Comes with one
six-to-four-pin FireWire cable
and oneUSBcable.
Bundled with Uiead
VideoStudio 40
(Windows)andbTVPro (Msc) videoediting
software.
Orange Micro was one of the first out of
the gate with USB 2.0 cards. The company has developed a pretty thorough line
of cards in both the USB 2.0 and
FireWire space, and this is Orange
Micro's new combocard. Because we
weren't able to get our hands on this
card until just before deadline, we
weren't able to put it through the full
batch of tests however, it installed on
our Windows XP system just fine, and
items we connected through the ard
functioned as anticipated. (For more
information on Orange Micro's other
oi'ferings in the USB and FireWire categories, check out the company Web site,
at wwworangemicro.corn.) C2

Smpelsr
PmER

SenalONce Tech
nology

S ol u t i o n s f o r S m a l l B u s i n e s s Co n n e c t in g

H o m e BI W o r k

Symantec
streamlines
network
security

Building your businessWeb site


Whether you do it

oss
snr

Hanr tnzetdlhbs,

yourself or hire a

tbrl.--.-,.
-is
el
lst ~l

o
a

pro, there are a few


things to consider
when creating an
online presence
Of the numerous communications we
receive. one of the most frequendy asked
questions is"How do I pick a Web site
designer orhostfor my business?"Welet
TechnologyReviewer Dave Chappette out
of the TCPTestLab long enough ro frnd
some anlwnsfor our readers.Editor

By DaveChappalla
ecognizing that few businesses
have stair dedicated full-time to
etwork security, Symantec has
integrated multifunction security solutions into a single hardware unit.

'FEES'hosgag

Internet presence equation: design and


hosting. Other secondary components
are important, hut for now we' ll concen-

For those with very little capital, you can


find free or almost-free Weh hosting.
You can begin with the free Weh space
most ISPs (Internet service provtders)
give their subscribers. It's usually at least
5 MB, which is enough to store some
HTML fites and possibly a IPEG image

trate on these two.

ByDaveChapalla

It's common knowledge that small to


medium-size enterprises represent the
largest portion of the Canadian business
m arket.
So,there are plenty of services
catering to businesses in this category
that want an Internet presencefrom
"free" to price-is-no-ohject offerings.
W e've looked ata few.

fter years of avoiding the


inevitable, you' ve finally decided
to create an online presence for
your business. Where do you start?
First, you need to understand that there
are two main components to the

However, personal Weh space ol'fered


hy Isps is meant for showing off things

Continuedonpage63

Continuedonpage 66

or two.

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From:Symsntec, www.symantec.c3
Estimatedpricerange:$11490 to 55L990
With the Gateway Security appliance,
Symantecappears to have made a leap
forward in network security administration. Regardless of the size of the network, it locates the central management

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ornwranadacompntsscnn THE COMPUTE


RI%PER GREATERTOEON10 EnmON OCIQEER2002 61

Ready f or AG'P-SX .
MSI Mainstream Platform for
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features

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MSI A u t h o r i z e d D i s t r i b u t o r i n C a n a d a :

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srwsr.oslws.oot
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www. Cllpsrcool.co
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Vsmpmm 60 .226-2622
Hootreol. 514-335-1166

< SMALL O F FICE TEC H N O L O G Y w

ttnihhngyonr business Wsbsite


c w d w w llwtsl

has proven that giving away a service for


free is a difficult business modeL
One company that seems to be making that formula work, however, is
Bizhosting (www.nizhmtingcnm).
Company representative )im L ee
explains, "We don't really make any
money on the hosting that we give away
for free. We try to offset the cost of hosting these I'ree sites by requiring advertising banners on the sites' pages, but that
doesn't really cover much of our cost of
providing the service. For the most part,
we treat the cost of running the free
serviceasa m arketing expense."
Bizhosting clients get 20 MB of free
Web space and can use a subdomain
(that includes "bizhosting" in its name)
or their own domain (.corn, .net, or
.org), which they have to register and, of
course, pay for.
If a client's free site approaches or
exceeds the bandwidth limit, they can
upgrade to one of the monthly pay services without any interruption, says Lee.
"A small business can set up shop on
our free service, and never have to worry
about moving it again. Our clustered
server technology allows any site on our
system to scale from just a few hits a day,

like pictures of family, pets, or a new


bike, not for commercial purposes.
Most ISPs will shut you down if the
traffic to your site exceeds a set limit.
Even if ISP admlnlstrat)ve gnomes are
too busy to stop you from using the site
for business purposes. excessive traffic to
your site could prevent many of those
who want to visit from being able to do
so. Do you really want a potential customer to see the dreaded "page not
found" error message?
If you haven't registered a domain
name, and don't want or can't afford to
pay the $39 plus GST to do so, some free
hosting sites will give you a URL (uniform resource locator) for your site that
looks something like www.youibusiness.free.
husisemice.curn.
However, not only can this type of
URL be difficult t o r emember, it' s
instantly recognizable as a free site and
may not inspire the confidence of potential customers.
If you decide to go with a free Web
host service, you need to consider its
long-term viabiTity. The pattern of dotcom failures in the last couple of years

SERVICE
O'Cense
WHII.E YDU
WAIT
$QRSS

to tens or hundreds of thousands without any difference in the speed at which


it is served."
Upgrade packages can include more
bandwidth, Web space, email accounts,
real-time credit'card processing support,
and priority phone support.
"We don't force people to upgrade,"
says Lee, "we simply let them try it out,
and then hope they will like our service
enough that they will want to upgrade.
In a way, it is a little bit like the shareware
model."
A similar service i s o ffered by
Kyrgyzstan-based United Net (www.united.netkg). It too hopes users upgrade to
servicesafter using the free offerings.
U.S.-based Brinkster (www.biinkstei.com)
does offer one basic free hosting package, but its features are severely limited.

Professional hosting
Although it is a major consideration,
price isn't everything. Flip through The
Coinpuier Paperand you' ll see dozens of
hosting services offering a wide range of
Web hosting packages. To help you
choose, check Web hosting company
sites for explanations.
For example, Domain W izardry

mrna%

(www.OniminWizardiy.cum) provides loadbalanced data centres, instead of one or


two servers, and dual operating systems
standard, which it claims no other company offers. NextWebHosting (www.nextwebhosting.corn), a division of Elosoft
(wwwelosult.cum). offers 15 months of
service for the price of 12.
Of course Web designers have their

own idea of which company provides


the best hosting. UsuaBy this is determined bythe experience a design company has had with a particu)ar host. But
sometimes it's decided by the terms of
the deal struck with the host in which
the design company becomes a hosting
reseller. Ask those you.know, and avail
yourself of the "contact" button on hosting company Web sites. The timeliness,
tone, and degree of professionalism in
the replies you receive can help you
decide on a hosting firm.

Oo.it-yourself design
How do you design a Web site? You can
use many of the fiee or inexpensive Web
site design packages. Learning them is
just like learning to use another software
application.

Continued onpage 65

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a funnybook exploring the fundamentals of good design by exposing really


bad design. The book is WebSites That
Suck and the site is, of course, websitesthstsuck.com.If you read the book and/or visit
the site, you' ll see examples similar to
your favourite sites, your friend's sites,
and other popular sites that you might
have thought were good until Flanders
pointed out the flaws.

GN5$ asml4Cg&B-

Or you can learn HTML. It's even easier, and you can impress your friends
with your knowledge. By conducting a
search on "HTML tutorial" we found
HTML Goodies (www.hlmlgoodies.cam)and
Make a Web Site (makeawe
bsitezom). From
those two sites and others we learned
enough HTML to create a simple site on
our own. For a comprehensive list of
HTML tutorials see putertutor.net
(www.putettutot.net).
If you want fancy graphics, lots of eyecatching movement, and plenty of distractions on your page, doing it in plain
HTML will take a lot of time. An easier
way to that end is learning Macromedia
Flash (waw.matromedia.com). A free trial
version of the software can be downloaed from the company's site.
You should also learn something
about Web site design and use. Start by
v isiting J akob Ne ilson's s i t e
(waw.Useit.com). Neilson is the absolute
authority on Web site design and usability. Another good design tutorial site is
aksi.net (wwwaksi.nel).
Designer Vincent Flanders has written

Professionaldesign
However, sometimes it's cheaper and
almost always fasterin the long run to
hire a professional.
"Web developers are a dime a dozen"
says Jeremy Slaven of DSI Design
(www.dson
edesign.com). "While anyone can
use a Web builder to cut and paste elements into their Web site, the visual
impact, interface cleanliness, and use of
colour for a professional corporate Web
presence isbest left to professional, innovative, and talented design teams in conjunction with your development team."
So how do you choose a Web designer? The temptation to jump on the
Internet bandwagon, overspend, and listen to a supposed Web guru can be

strong, especially for business people


who aren't Web savvy. Start by asking
yourself what you want from a Web site.
D ino Esposito o f Me dia D o g
Productions (wwwmediadog.net) advises,
"Before rushing out and going for what
you or others think is cool, ask yourself:
'What do I specificafiy need?' and 'In
what order do I need to get it?' Any
potential Web designer will most likely
ask you these questions as wdl, and if
you have the answers ready it will make
your initial contact that much easier."
Slaven says, "Be prepared before you
call anyone. Have a solid plan and wish
list for your coporate Web presence
before you do anything."
Next, ask everybody you know who has
a Web site how they made their design
choices. how much the design work cost,
and how much time was required to
complete it. Check the site, its ease of use,
and note your ftkes and dislikes. Then
check the site of the design company
behind it to leam about its design philosophy and what areas it specializes in. A
successful Web design firm should also
have links to dients' pages. You can ask
those clients directly about their experi-

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(416)8284688

the designcompany. "Areyou assigneda


personal point of contact? You don' t
want to end up as the small company

dealing with a large Web development


team or you may always have difiiculty
trying to get things done on time and on
budget." says Esposito, "Make sure that
your Web team doesn't treat you like a
number, and that you have access to all

work in progress."
Slaven agrees: "When you call the
design/development firm, ask for the
creative director or lead project manager.Titlesvary from company to compa-

ny, but makesureyouspeak to a person


in a senior, decision-making position.
That way you' ll have direct access to the
person with final say on your price. The
senior exec may not directly handleyour
project, but putting yourself in contact
with them givesyou more leverage when
negotiating your position as a buyer."
Ask about each fi
rm's experience
designing the type of site you prefer.
Have they performed other functions,

Congnnedonpage 55

SUNNY COMPUTERS LTD.


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gugdiagyour budeesstg?
ebsite
such as back end databases, forms, autoresponders, and shopping cart designs?
How much do they know about Web site
marketing?
Then become a choosyshopper. While
it's a poorly kept industry secret that
having your site appear 6rst in a search

erevery time you want to change something on your Web site. you' re going to
be spending more time and money than
necessary.
"In response to customer requests for
complete access and control, we
designed an administration page, customizing the interface for each companye says Al Redpath of Outrageous

engine query requires payment, some

Creations! (www
.OutragtousCrestions.corn).

firms will guarantee top IO or top 20


placement with major search engines
and directories.
Esposit
o suggests asking for guarantees on delivery date and site functional-

From this admin page it's possible to


add, edit, and delete products and categories. to move categories around and
create subcategories. and upload and

ity. Slaven recommends obtaining

change product images.all in real time.

of all security functions in one box.


Designed for smag to medium-size
businesses, the appliance incorporates

Page content can be changed and

the main security preoccupations ofsys-

changeswill appear instantly.

tem administrators: accesscontrol, lirewall, anti-virus, intrusion detection,


content 6ltering, and virtual private network (VPN) features.
Other vendors have "partnerships"
and "arrangements" with cooperating

quotes from other 6rms to ensure the


one you' re interested in is projecting reasonable timelines and cost.

Careaadcontrol
At the very least, your Web site is a
worldwide advertisement that works for
you 24 hours a day,seven days aweek. so
it will require maintenance. As Roger

"Chicken" Butcher (www.rose/hutch


eccom)
says: "The condition of your sign is a
direct indication of the quality of service

you provide."
If you have to call or email the design-

OutrageousCreations! also puts a complete mailing list system at its dients' disposal. one without ag the junk added by
commercial mailing lists such as Yahoo!
and CGroups. If a featured product is to be
sent, the system automatically generates
an HTML email with product thumbnails
and links to product pages.
Redpath explains "The whole system is
completely customizable too. It can be

hooked up to any shopping cart system


induding Cart32, DXcart, Cafepress,my
own cart system, etc. All elements are

modular, so if you don't like the layout of


the list-products pages, it can beswitched
out and replaced with a completely differentlayout.Thesame goes fortheShow
Product view; it can beset up to look and
act like any style of online store."
Por companies without the need for
constant product updating, perhaps an
automatic updater is the way to go. Says

Media Dog's Esposito: "There are many


options for keeping your site fresh and
exciting. A Web content management
solution is great in that you can personally keep your site fresh, without incurring the extra costs of relying on a Web
development team to perform your site
updates. Some fugy automated sites can
drive themselves."Cl

Symaatecsbeamlines network security

features are designed to work together.


An integrated multifunction security
appliance also helps combat so-called
"blended threats," such as the recent
Nimda virus, which attacked both
clients and servers and propagated in
more than one way.
The Symantec appliances fit in a standard 19-inch rack Up to eight units can

be arranged in aload-balancing con6gur ation f o r la rger n etworks. A


Management Console interface can be
installed on a local or remote PC, providing one interface for control and
identical configuration of a network.
from one to?,000 nodes.
This feature alone greatly simplifies
managing the security of a network of
any size. Remote control is via the

companies. But askanybody who'sever


tried to install and maintain four or five
dif'ferent security applications on tbe
same network, and you' ll get an earful
about the difficulties. Having everything
in the same box made by the same com-

pany can make network security management markedly easier, as ag oF the

Connnuedonpage 58

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tings can require hours or possibly days


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necting to and segmenting multiple net-

storage in ase of disaster.)

works. The unit can be used with DSL

The Symantec appliance runs Linux,


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intrusion-detection signatures are set as

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AthlonXP1000 $400 Intel P4 1.00 $000


ADdonXPt 000 $400

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any of the appliance interfaces. Usually

NEED SIGNS?

CanadaSyS(Retail DiViSian)

Natlaa 54

AliceLaaaiosSpeake
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Intrusion-detection systems compare


known intrusion-attempt signatures
with incoming traffic. A component in
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gated by default, meaning that if the


information packet matches an intrusion detection signature, the packet is
droppecL lf set by an administrator, further packets from the offending IP
address will be blocked, and the appliance can automatically notify the
administrator by email 2nd/or pager.
Even a relatively simple unit like this
one requires some experience to set up.
It's possible to have settings that report
every little deviation in network packet
information. But if the net is cast too
widely, an intrusion-detection system
will generate encyclopedia-length incident report logs that require virtually
unlimited human resources to sift valid
intrusion attempts &om false alarms.
The SGS unit is delivered with 80 signatures, and updated to approximately
110. Some intrusion-detection systems
instaB more than 300. Symantec tries to
install only those it feels are most likely
to be real intrusion attempts.

Firewall
Plenty of firewatis control incoming
tralfic, but many ignore outgoing trallic,

which leaves a server open for exploitation if a hacker gets past the "incoming
only" defenses. The SGS solution,
Symantec Enterprise Firewall 7, controls
both outgoing and incoming traffic at
multiple levels. Protection has been
advanced to the application level,
including but not limited to inspection
of HTTP, FTP. SMTP, RealAudio, Ping,
DNS, and Telnet trafiic. If a packet doesn't conform to set rules, it isn't allowed
through. The default setting is to block
traffic unleaC otherwise ruled by the
administrator. Incidents are recorded in
a log for analysis.
AnhVUUE
Possibly the best-known Symantec pmduct is AWUVirus. This part of the SGS
appliance inspects SMTP, HTTP, and
FTP files for known virus signatures.
Mail can be blocked or blocked and
scanned if it is sent fmm designated
addresses or contains certain strings of
characters, or any extension by name.
Attachments can be removed or rejected
if they exceed a set limit. Unknown virus
signatures are scanned using heurisuc
(Iules dmwn from experience) detection.

Conhnuedonpage //M

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Platform News
Ma c i n t o s h

Li n u x Wi n d o w s Pa l m E m e rg i n g T r e n d s

Apple gets PowerMacs right

Inching
towards
3 GHz

n mid-August,

t Apple decided

to
sur p rise
e veryone with a

v ery l o w ke y
unveiling of some

s ignificant n e w
PowerMac G4 s .
We weren't expecting to see any new
h ardware un t i l
after Mac OS 10.2 shipped, but it seems
Apple wanted some cool new hardware
out there to show off the power of its
upgraded operating system.

Speaking of Jaguar, we' ll have a full


10.2upgrade.Also planned forthe near
'

W:

)7

New Powerlnec500
With the new PowerMacs, we feel Apple
has anally got it right when it comes to
differentiating its pm line fmm its consumer line. With the advent of the G4
iMacs and eMacs,and the debut of the
17-inch iMac in July, it seemed there was
little difference between a G4 tower and a
much cheaper consumer Mac. Now that

Apple has adopted a dual-processor


strategy acmss the entire G4 tower lineup, it makes for some smoking fast pro
Macs and some very tangible reasons to
opt for a pro modd. The new Power Macs
improve over their predecessors in

&
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f'runt face, and more cooling holes on the

Continued onpage 74

RI M

Congnued onpage 73

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processor speed, expansion, bus speed,


and video performance. The case design

Mon to ORL
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Conference (WinHEC), which

was held in Seattle, Wash., earlier in the


year, Intel showed off a p r ototype
Pentium 4 processor that it cranked up to
3 GHz using an ultra-complex re&igeration system. In the few months since that
demo, Intel is that much closer to releasing a standard 3 GHz pmcessor that uses
a standard heat sink for cooling.
Recently, Intel transitioned some of its
Pentium 4 line over to 533 MHz frontside system bus, up f'rom the processor's
initial 400 MHz. Now. the company has
introduced a Pentium 4 processor that
runsat2.0 GHz and one at2.66 GHzboth use this faster system bus. It also
introduced two new pmcessors designed

review next month of the $199 Mac OS


futureisa review of thenew US$100 per
year .mac service.

uring

Microsoft's W i ndows
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Continued fromprtge 72
for the older 400 MHz bus: one is rated
at2.5 GHZ, and theotherat2.6 GHz.
We got ow hands on the 2.8 GHz version of the Pentium 4 and put it through
some benchmarking tests on our reference system. The PC used an Intel
D850MV motherboard, and featured
5)2 MB of PC1066 RDRAM for highest
performance. The system used a 30 GB
ATat)/)00 hard drive from IBM and the
g raphics component was a n M S I

GeForce4Ti 4600 card with 128 MB of


onboard memory.
Processo r

GHZ

Internetcontentcreation
0(hcgprodu '
575mark2002

'

2.53
329
)74
239

2.8
359
(84
257

No real surprises here in the benchmarking numbers: the 2.8 GHz model is
faster in all of the categories, with the
Internet content creation benefiting
more from the extra juice.

Thornhill Location

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As before, these pmcessors are designed
to be teamed up with DDR SDRAM for
high performance while maintaining a
very good overall value.
We haven't been able to get our hands on
these new pmcessors yet. but if the performance curve of the pmvious models is
any indication, expect the new Athlon XP
models to pmvide more bang for your buck
than the intd, even if overall system performance still trails the raw numbers nev
Pentium 4 pmcessois are kicking out. CI
Warehouse
100 Leek Cres. Unit 3
Richmond Hill. Ont.
T GLI $ 0 5 7 0 $ 4 0 5 5
F AX: $ 0 5 5 5 6 7 2 0 2

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Though there's been a lot of talk of the


new Hammer line of processors, AMD is
to get its Thoroughbred line
to run a bit further with the introduction of two new Athlon XP processors.
The Athlon Xp 2400+ and 2600+
should be on the market by the time you
read this, with a slightly reengineered
core in both. First up, there's an additional layer of metal inside "to reduce
resi
stance and capacitance." There are
also newly engineered capacitors inside

More than just monitors

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hack The speaker has moved to the top


of the unit, and the CD drives are now
covered by a metal panel, but in most
respects these new machines still resem-

ble the QuickSilver casedesign.


Thereremain threestandard con6gurations: a dual-867 MHz G4. dual-1
GHz G4, and dual-1.25 GHz G4 models.
All PowerMacs now feature four RAM
slots for a maximum of 2 GB of RAM,
four hard drive bays for almost half a
terabyte of storage (480 GB using four
120 GB drives). and space for two optical drives in the kant of the case. This
space means there is now room for a
SuperDrive and a CD-RW drive a
much requested feature since the debut
of this case design.
The benefit of dual optical drives is
that you can copy the CD in one drive
using the burner in the other, which
saves you from having to image the CD
to your hard drive first. It would also
allow you to listen to music while burning a data CD in the background.
The standard video cards maintain the
dual-display capabiTity, but have been
signi6cantly upgradeaL The base model
of the PowerMac G4 line now ships with
a GeForce 4MX, which was previously
standard only in the top-of-the-line
model. However, this new GeForce 4MX
indudes only 32 MB of video RAM,
somewhat crippling any performance
benefits it had over the old 32 MB
Radeon 7500. The other two PowerMacs
include ATI's very impressive Radeon
9000 Pro. These new video cards include
a more substantial 64 MB of video RAM.
The 128 MB GeForce 4Ti is still available
as a build-to-order option.
The G4 towers stgl have four PCI slots
and one AGP slot for expansion, but
now sport a new system bus similar to
Apple's Xserve rack-mount server. Bus
speeds run at 133 MHz on the low-end
model and 167 MHz on the other two
models, with support for DDR 2100 and
DDR 2700 RAM, a 6rst for the Mac.
Between the dual processors and the
DDR RAM bus, the new pro line will
perform atmore than double the speed

It s like real estate

for the web.

'R l

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of the consumer line, which finally justi-

I I

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fies the price gap. The prices for the new


towers in Canada are: $2,699 for the
dual-867 MHz G4 with 256 MB RAM,
60 GB hard drive, I MB Level-3 cache,
and a Geporce 4 MX 32 MB card; $3,899
for the dual-1 GHz G4 with 256 MB

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< PLATFORM N EWS w

Apple gelopewergtac 645right


74
C l allh
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RAM, 80 GB hard drive, I MB Level-3
cache, and a Radeon 9000 Pro 64 MB
card; and $5,199 for a dual-125 GHz G4
with 512 MB RAM, 120 GB hard drive, 2
MB Level-3 cache, and an ATI Radeon
9000 Pm 64MB card.
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have increased by several hundred dollars
on each model, but this is due in part to
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includes a CD-RW/DVD combo that can
play but not burn DVD media.

The Apple display lineup 15-inch,


17-inch, 22-inch, and 23-inch LCDshas not changed at this time. We still
await the release of a 17-inch widescreen
LCD for the PowerMac line. In the
meantime, you can get $300 or $750

cash back by mail if you purchase a


PowerMac and an Apple display together (depends on configuration).
The distinction between consumer

and pro becomes clear when comparing


the G4 iMacs to the new PowerMacs.
The top 15-inch iMsc costs $2,799 and
includes an 800 MHz G4, no Level-2

32s/4Ox
25/50/158

cache, and a GeForce 2MX card. For


$2,699, plus $929 for a 15-inch LCD, you
can get a dual-867 MHz G4 PowerMac

the gat-panel models were introducecL


(The prices had been increased due to the
r ising cost of LCDs and RAM~ th o f

withI MB Level-3 cache per processor,

which have since come back down.) The

and a GeForce 4MX card, Minus the


$300 Apple rebate, the PowerMac comes
to $3,328. For about $500 extra, the
PowerMac/LCD combo gives you more
than double the processor power, double

prices are now $1.999 for 700 MHz with


CD-RW, $2,299 for 700 MHz with CDRW/DVD combo, and $2,799 for 800
MHR model with a CD-RW/DVD-R
SuperDrive. The 17-inch widescreen
model, which is still in short supply at
many reselleis, remains at $3,149.

the graphics performance, dual-display


support, and more expendability.
The low and raid-range G4 con6gurations will be available in stores possibly
by the time you read this. The dual-1.25
GHz model will not be available until
m id t o l a t e September. Al l n e w
PowerMas indude both Mac OS X 10.2
and OS9.2.2 on thehard drive,although
they will boot into OS 10.2 by default.

SuperDrive and an 800 MHz G4 CPU for


$&99. This is where things can get a little
confusing a $2,799 iMac used to be the
cheapest Apple computer that induded
DVD burning, but the fmture can now be
found on a SX299 eMac even though itis
not yet available on the lesser iMacs.
It seems to be Apple's goal to bring
DVD burning to the mainstream the
way it brought video editing to the masses with iMovie. Still, it seems odd that
the lowly eMac gets DVD burning before
the much more expensive and powerful

G4 Powergook. This seems asolid indicator that the PowerBook G4 will be the
next machine to include DVD burn-

ing as soon as Apple can find a slim


enough SuperDrive.

New eggacwith Supertyriye aaueuuced


At the same time it released the new
PowerMacs, Apple made some slight
changes to its iMacs and eMacs. The
iMacs changed in price only, but the
eMac gained a new configuration and is
now available in two models, which may
serveto further confuse the Mac buyer.
Apple has dropped the cost of its iMacs
back to the prices it set in January. when

The $1,699 eMac now comes slandard


with a C D-RW/DVD combo drive,
instead of a CD-RW. This is a great change
for those wanting o home computer with
DVD playback However, there is now an
even better eMac with a s tandard

The eMac models currently available


in the retail channel are: $1,699 for a 700
MHz G4 with 128 MB RAM,40 GB hard
drive, and CD-RW/DVD combo drive;
and $2,299 foran 800 MHz G4 with 256
MB RAM, a 60 GB hard drive, and CDRW/DVD-R SuperDrive.
All iMacs and eMacs include OS X
10.2and OS 9.2.2,aswellasthestandard
bundle of Apple software. Both new
eMac models are expected to be avail-

able by press time. CI

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the crawl of a snaiL Every time you


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about a new version of something, but
often it'
s not what

Laptop

DESKTOP

PIE400MMX,12$MB. 12GB,

ousl
y move atthe speed oflightand

$1449

orosereeor ocls'

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he Linux world seems to simultane-

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CALL 905-279-1142
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I'I I

boostmeans that instead of being stuck


with only mice, keyboards, and other
minorperi
pherals asUSB devices,you can

Weli
,we've got one
ofeach ofthesetypes
for you this month. On one hand, everything's in place for some nifty new

devi
ces,and on the other,there are some
earthshaking features coming to a kernel
near you.

As ofkernel2.4.19, the Linux community

STEELES AVE W

AS Prtcm are Alresdr 4'e Cash Dtacoeaed aodSobjcct K Cbacfe Wahoot NoRce

use multiple high-speed Ethernet cards


through a single USB hub.
And it'sthe hub that's the specialpart.
USB 2.0 is fully backwards compatible
withUSB 1.1,so you don't have to trade

up your old devices or even your old


cables.though at some point we'llstart

THORNHILL

dard is 1.1, but USB 2.0-capable hardware


is already showing up in new computers
and devices. Again, why should you care?
USB 2.0 iscapableoftransmiujng data 40
times faster than USB 1.1. This turbo

system.

USS 2.0 support comesto UuuE

I e hh twtcE0ARK
38 cAWI ElecowrlEDANDolrEJEcrso tetaNGKONltow NoocR

to keep them going.


Why should you care?The old USBstan-

you use your Linux

NOIE' IISEDECUIPNOrtr MOAY WARIIANIY 4 IIEW EOUIPMENtl I VWIR UNIESootttERNtcESratal

WWW.ARGO COMPUTERS.COM

received the "hooks" necessary to add


USB 2.0kernel supportto Linux. Now we
just have to wait for the drivers, so if you
know someone who is writing a driver for
yourfavourite USB 2.0 device,you might
wantto send them some caffeine orpizza

seeing new cables (referred to as "miniCon0hued onpage fo

~RICHMOND HILL
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22 OCIDBER
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< PLATFORM N EWS w

Less need for keyboards on Pocket PCs


andheldcomputer users have long
wrestled with an intriguing set of

trade-offs: size versusweight; form

versus function; battery power versus


computingpower; and keyboard entry versusvoice orpen data input.
On the latter issue, there have been
many different attempts to create handheldcomputersthateffectively bridge the
gap between size and capability.
Pocket PC devices have been designed
to provide maximum computing power
without a keyboard by offering users a
variety of ways to enter information
including an on-screen keyboard and
handwriting-recognition applications.

As aveteran handheid computer user


and a recent convertto the Compaq iPaq,
I have found this machine isequipped to
do agreat deal of everyday note taking,

Gelling readyfor USB2.0, IIML, LSM


Cantiauerftmmftogef/0
Bs")that have smaller connectors. In
order to convince your computer to play
nice with USB 2.0, you' ll either need to
geta USB 2.0 PCI card,ora new motherboard with USB 2.0 built-in.
For more details about the wonders of
USB 2.0,and how to make use of it in
Linux, point your Web browser to
www.gnux-usb,org/usbzhtml.

Kernel 2.0 peaksover the horizon


While you won't see Linux kernel 2.6
tomorrow, it's coming soon enough. A
freeze on adding new features to the current experimental kemeL 2.5.x,is due to
go intoeffect on Oct. 31. Some of the
new features are aimed at the enterprise
Linux market, as most users and even

emailmanagement, address book maintenance, and spreadsheet updating work.


But, when I really need to get a lot of
information into an iPaq quickly and accurately doing things such as writing this
story Ihave found thatit'spretty slow if
I have to use the on-screen keyboard or
the Transcriber handwriting-recognition
software,as good as it is.
Enterthe Targus Stowaway keyboard for
the iPaq. We've written about the
Stowaway before it's also available for
HewlettPackard's 3ornada and various
Palm handhelds.
It'
s one of those convenient, fold-out
keyboardsthat attaches to the iPaq and
givesme the chance to type as quickly as
Icould on a desktop ornotebook computer keyboard.
When folded up, it is almost the same

size as the iPaq.


Wali, almost. Because the interface at

companies probably aren't desperate


enough yet to use disks largerthan 2 TB
(yes, that's terabytes!).
Two of the "big" additions will be UserMode Linux (UML) and the Linux Security

Module (LSM). The fogieswho'll love UML


(user-mode-linux.sourceiorge.net/ and usermodeknux.org/) are beta testers. folks too curiousabout the operating system'sinternals
for their own good, and anyone who
might want to set up a virtual Linux
machineso they can play to theirheart's
content without later finding that their
main Linux box no longer functions properly.
Other people who' ll love UML are those
who worry about their network servers
being broken into and altered. With UML,
virtuai hosts can be kept in their own little sandboxes, barred from doing anything

thebottom oftheiPaq 3800 seri


esisa little different from that of other iPaq systems you have to clip a small connection
converter into the Stowaway to allow the
iPaq to fit properly.
While this seemed to work well, my
concernwas that this connector is small
enoughto be easily lost,plus you have to
keep it with the keyboard or the iPaq at all
times.(I suspect, however, that this is

All our accoxnls xxxvae,tel No extra chxreaX

rnmoo "plnnxrnlL pnornorloml

"NO" transfer limits on ANY of our accounts)

"te."With use,the problem went away.


I guess the realquestion is whether or
notI would buy this keyboard.At around
SI49, I think it's worth it.

However
,I would offer some advice to
potential purchasers: make sure you really
do needto cany outsome heavy-duty typ-

more a retooling issue for Targus than


anythingelse,and that the next batch of
Stowaway keyboards for the iPaq 3000
series will not require a converter.)
The otherquibble I had with the keyboard was that it took a while for the letter"H" key on the keyboard to loosen up
enough so that I could rely on it being

and Transcriber software will do the job.


But then again, the keyboard was good
enough to let me write this entire story on
it,something that would have taken a lot
longer otherwise. And that has to be
worth something.
Geof lrheelwright

nastyto the main machine.

includedon the LSM page listed above.A

LSM (Ism.immunix.org/) deals with the


issue of accesscontrot, which would give

particulariy useful one may be LIDS, the

the security conscious the ability to set


up a far more fine-grained set of security
controls than is possible with the tradi-

(www.lids.org/).
This andthat

tional superuser, non-superusers, and per-

There's smaller changes in the works, too.

missi
ons setup. LSM isn't so much a new
way ofdoing security as it is a set of
hooks that allow those who write security
modules to interface property at the kernel leveL
How LSM actually works is something
thatthose who write the specialsecurity
modules will have to worry about. From
the user's point of view, our worry is
learning how to make proper use of the
modulesthemselves.
There are a number of modules currently under development, and they' re all

A cleanup of the way the kernel handles

Linux Intrusion Detection System

virtual memory, a reorganization (or first


real organization) of device driver handling,seri
ous maintenance on both the
IDE and SCSI subsystems, and more.
There's never a slow day on the Linux kernel team's mailing list. For that, many
enthusi
asts are gratefuL Q
Dee-Ann LeBlanc haswritten more than 10 com-

puter books,manyarticles, andtaught dasses


mosgyinvolving Linuxandils programs. Youcan
reachher at dee@renaissoit.com.

batteries

UL TR4-FAST "SECCIRE" AD$L!!!


nusixesxx:txxx fram Seslmm

The key seemed stiff initially, so that


typing "the" would always come out as

ing on your handheld before plunking


down any cash.
Formost tasks,the on-screen keyboard

7coCj
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CIIputerPAPER
I nternet Trend s W i re d tk Wireless O n line Se rvices W o r k 8 P lay o n th e W e b

The future of digital radio

My eBay

Neerportable devicesmay signal format's breakthrough

summer:
Part I

his year, the availability of new


portable digital radios could
finagysee the widespread use of
digital audio broadcast (DAB).
DAB provides near-CD quality sound
and can indude associated information,
such assongartist and title, sports scores,
or stock quotes, which can be displayed
on thereceiver'sscreen.ItusestheEureka
147 format, the standard for digital wireless broadcasting in Canada. Europe, and
much of the rest of the world.
This new form of broadcastwhich is
supposed to replace AM and FM, eventually is already in use. Radio stations
in Vancouver, Montreal, Toronto, and
Windsor have been broadcasting in DAB
for years.
DAB receivers will not work in the
United States, however. DAB broadcasts
in the Eureka 147 format use the L-

band (300 to 1,500 MHz), which in the


U.S. is reserved for military use. Instead.
American bmadcasters have invested in

IBOC (In-Band, On-Channel), a largely


theoretical format that transmits digital

Afirst-timevendorrecounts
his onlineauctionadventures
By Ieff Evans
ver since I Erst heard about egay
in 1996, I have been intrigued and
amused by this giant online garage
sale. I heard stories of people selling old
baseball cards and undershorts for enormous sums, 12-year-olds running up
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and airplanes, and baby boomers des-

signals in the regular AM and FM

devices hit the market. The UBC Erm

perately seeking obscure touchstones ol


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I went onto www.ebay.corn and its
Canadian arm, www.ebsy.ca a few times,

bands.

Roke Manor Research(wwwtoke,muk) has

DAB receivers are already available in


Europe and Canada, with home and car
units starting at about 8750 (converted
from 500 euros).
This will be the year handheld DAB

created a PocketDAB prototype, based


on the credit card-sized Gold Card II
receiver, which will be licensed to other
companies for production.

about eBay, because of my interests in


Internet search technology and in e-

Condnaedonpage 85

Condnuedonpage 88

for journalistic purposes, and found it


endlesslyvast and deep, and confusing.
So much stufe I wrote periodically

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Cont/nuedfrntn pnge84
Personal Telecom Inc. (wow perstei.co.kr)
debuted two DAB portables at CeBIT
2002, Hannover, Germany's annual
high-tech tradeshow and exhibition: the
DR-101, a hybrid FM/DAB receiver; and
the DR-201, which adds MP3 playback
ability. The DR-201 is expected to retail
for approximately $488 (converted from
325 euros).
Z oopad, I n c . of Aja x , On t .
(www.teopad.com), will release a portable
called AnimA, specifically targeted at
teens. The AnimA is a combination DAB
receiver and MP3 player, with a mukiline display for song titles and other

CO N N E CTEDw

ture called "Squish," which notes the


artist and label of a track being received
and saves the list for download to a PC
via a Palm-like cradle. The unit carries a
suggested retail price of $399, making it
comparable to regular MP3 player/FM
tuner combinations, and Zoopad plans
to have it in Radio Shack and other retail
chains this falL

40 Shields Couit, uncs 91%, Maraham, Ontario. LSR OM5

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However, the ongoing revolution in


technology will not bring with it an
accompanying change in content. DAB
receivers pick up the same advertisements, the same limited music playlists
and thesame homogeneity of talk and
opinion as analogue receivers. Even
though Eureka 147 allows for multiplex
broadcasting of multiple channels in the
same frequency. the Canadian Radio-television a n d Te lecommunications
Commission (CRTC, at wwwotcgcca) is
still applying regulations for analogue
broadcast.
"Right now, the rollout of DAB is taking place under an existing policy from
the CRTC, called the Transitional Digital
Radio policy," says Richard Cavanagh,

tl

i nto a e w

r
i it a W o r

Continued onpage 86

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The future of dlgilel redio


Cootiouedfrom
vice-president of radio at the Canadian
Association of Broadcasters (CAB, at
UMS
Rcsb-BcrcB). "It does allow alternative
programming,above and beyond what
you' re broadcasting on your analogue
signal. It restricts to you about I 5 hours
per week of different programming."
These 15 hours per week of additional
programming are rarely used.

much greater variety than analogue


radio, with spedalty channels for electmnica, Latino, jazz, comedy, world beat,
and other formats that do not usually
generatean audience large enough fora
broadcast licence.
Subscription radio service is a new
broadcasting model, one that experts say

goes against a century of radio being free


and local.
"If I want to listen to jazz in my car
I'm going to play CDs. I'm not going to
pay 10bucks a month fora jazz service
that's just going to give me what I can
already pack in the car and bring with
me." says Cavanagh. "In terms of alterna-

hose of you shopping for a new car

"Thesategite footprint does extend over


afairdegreeoftheCanadian geogtaphy hut

tive pmgrsmming formats, radio ogersa


bell of a lot. Consumers are going to do
what they' ve always done, they' re going
to play their own music. I just doubt the
subscriber model is going to work here."
WMe TV was iree and local in its early
days, most viewers now pay for basic
cable and many pay more for premium

Subscription radio service is a


new broadcasting model,
one that experts saygoes
against a centul]f of radio
being free and locaL

stereo may have noticed the "XN

ready" or "Sirius ready" decals. These


labels indicate support for satellite radio
services providing streaming digital audio
that approaches CDquality, in specialized
channels with minimal ads.

XN (v/wwxmm
dio.cem) includes 101 channeisofmusic and talk 6ora monthly fee of
USS9.99.Only some.of the channels have
six minutes or less of commercials per hour.

It remains to be seen if DAB will be


used to escape the limitations of analogue
broadcasting, instead of just replacing it.
In recent years. broadcast services on
the internet, like Iceberg and Spinner,
and satellite radio services, like XM and
Sirius, as well as Shaw cable have experimented with delivering music, talk, and
news through spedalized channels with
limited commercials. This provides a

even something like a tree or abuilding can

"Pm not aware of anybody who' s


intending to bring this into Canada, and
I'm not aware that XM and Sirius are look-

interfere with the signal," says Richard

ing to penetrate the Canadian market.

Cavanagh,vice-president of radio for the

They' ve got their hands full just getting

CanadianAssoriation ofBroadcasters."You

intothe U.s.market," says Cavanagh.

can get reception of XN or Sirius if you've


got the hardware, if you' vegot a subscip-

'Radio experts aren't optimistic about


the future of satellite radio. Analogue,
terrestrial radio is a century-old, well-

XN mceivers also display the artist and

tionwith the company,and ifyou've gota


fairly clear line of sight."
Satellite radio was created to provide an
alternative service for industries like long-

song title. Sirius (wawsi/iasrldio.com) pro-

dist
ance trucking. The business model

vides a similar service: 60 music channels


withno adsand another40channelsoftalk
radiowith ads,forUSS12.95 permonth.

required at least some use in urban areas,


so the companies built terrestrial repeater
s tations. These aren't being built i n

Both require specialized receivers and


antennas. The problem is, you can't really

Canada,in part because the Canadian

getthese services in Canada.

estahiished medium that'


s very easy and
cheap to use.
"Radio service is viewed as two things:

local and free." says Cavanagh. "The subscriber model [of satellite radio] goes
againstthegmin ofboth thosethings.It's

very limited in terms of its local appeaL..


and you' re paying [Us]510 or 515 per
monthforthese channels."

radio market is so small and in part


because of CRTClicensing regulations.

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Thefnhsreof digilnl radio


services. Subscriber television channels
like HBO have produced critically
acclaimed, groundbreahng series like Oz,
The Sopranos, and Six Feet Under.
W hileDAB has been broadcasting for

Pm inTImch Yon can beIoo


Cantitu/edfrantt/aged2
can use any remote PC connected to the
Net, wireless-enabled handhelds, and
even cellular phones with a wireless
browser. The peer-to-peer setup is also a
benefit in terms of security: your PC only
reports its address to the server, much like
ICQ does, and that information is used
only to help your remote connection find
your desktop on the Net; none of your
data actually goes through the server.
This setup also means your computer
doesn't have to have a fixed IP as it
reports its location to the Olcom.corn
server regularly, it's always easy for the
remote browser to find it.
The program integrates with your
Windows desktop, allowing you to access
files on the desktop, your Outlook program, and your contact list from your
browser. The dient can also translate 200
types of binary files (such as Excel or

years in Europe and Canada, most


Canadians are unaware of it or its beneits over analogue radio.However, once
f
peoplehave a chance to hear the difference with simple, affordable devices,
DAB could open up new frontiers for
radioprogramming. C3

F%
Prnnsclo Pro uyrm

PDF) into text-readable format, allowing


you to access the contents of these files
from low-bandwidth wireless devices.
S5h if an email coma in with an anachment, you can browse through the text
contents of the attachment using your cell

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with an attachment located somewhere on


yow desktop back home. You can even set
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Bdieve 'me. Fortunately, right after Dad

died,a couple of hisgood friends made


conunerce. It seemed to me to be a kind
pn %reel spreadsheet of the collection for '
of search engine for physical objects. Mom, listing'all the model names, manuMillions of people put up their possesfacturas, manufacturers' item numbers,
sions for sale online, millions of others
kits' condition, and original prices, where
browsed through them. and many, many
known. Early attempts to sell the whole
deals were made, generally to mutual
collection to hobby shops had come to
satisfaction.
nothing, but this catalogue would pmve
EBay is one of the most brilliant uses
priceless in the effort to sell it on eBay.
of the Web because it expertly leverages
First, I did some research. I needed to
what the Web does best: allows people to
know if there was a market for 1,700
search for information and to commumodd kits, and if eBay would be the way
nicate with each other.
to go to maximize the value of the colAs the dot-corn bubble collapsed.
lection and mirumize the risk of fraud
eBay's star shone even brighter, as it
and other hassles.
turned out that the machine it had built
actually generated real sales and real
Using Useeet
pro6ts... a rarity, in the vapour world of
I went onto the part of the Internet
dot-corn silliness.
called Usenet to Bnd plastic model kit
Then, my mom called and asked meto
hobbyists and get their opinions. If you
sell my dad's collection of 1,700 plastic
have an Internet conneaion, you can get
model kits.
onto Usenet via your Web browser's

AB ofa sudden, egay became a lot

Read News option (in Internet Explorer,

more real to me. Dad's collection was


physically massive, over 20 large moving
boxes full of plastic and balsa wood airplanes, ships, and vehicles, some dating
back to the l950s.
Dad had been a light plane pilot in his

select Tools/Mail and News/Read News.


then follow the prompts). You' ll also
need to have the name of your ISP's
news server.

youth. and had enjoyed making gyable

and a link to a recreational newsgroup


called rec.modelssrale popped up, indicat-

radio control models and plastic model


kitsasa hobby.He had accumulated his
collection of kits, expecting to spend his
retirement building than with his 16
grandchildren. Then, several years ago,
h e died early and suddenly of a n '
aneurysm. Mom had stored the collection for six years before olfering it to me
to sell olf.
Seventeen-hundred items is a lot.

assn nuranuso

ing there was a newsgroup for scale


model makers, which had about 30,000
current messages in it.

I composed a simple email message,


stating that I had nearly 2,000 vintage
model kits for sale, I intended to start
posting them on eBay, and I had a catalogue I'd be happy to send to any interested members of the newsgroup.

Sign In. and up popped a Register Now


option, which I selectecL A series of
screenssteppedmethrough registration,
ending with me getting a unique user ID

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EBay would not let me register as

+ Bt

er using my Hotmail email add


required that I use the email ad3rea)
supplied by my ISP (Sympatico). This is
one of many 6lters to reduce fraud.
I was also required to give my audit
card number. I thought long and hard,
as I' ve always resisted putting my credit
card info online. However, in for a

penny, in fora pound: so I did it and was


accepted as a seller. I spent an hour reading all the seller-related info, and investigating the seUers' and buyers' tools.
EBay offers multiple ways to handle
transaction payments. The most secure
and convenient for both buyers and sellers seemed to be to use one of the

Internet payment systems. I registered for


both eBay's own BillPoint/eBay Payment

system, and PayPal (www.psyps(com), a


third-party Internet payments system.
Once again, I had to give additional personal, credit card, and banking info.
Before signing onto the payment systems, set up a special savings account
with my bank for eBay business. I gave
eBay and PayPalthe information and
was congrmed as a BillPoint and PayPal
custornex
Finally, it was time to selL I looked
through the catalogue for some interesting items to start with. I chose a Secret
German Base diorama, with U-boat
Pens, Panzer Group, Air Group, and
Factories. It included coastal batteries.
and even some coastline where did

people think up this sndp.


I wrote my Erst ad copy, listing ag the
features, and ending with "Unique.

Con(/ntredonpage 90

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Privacy, pmseeel itth, bemms to

and password.

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I took the plunge, and signed up as a


seller. I went to the eBay site, clicked on

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Once on Usenet, I typed the keyword


"model" into the newsgroup search box,

I received over 600 requests for the


cataloguein acouple ofdays.
I converted the Excel 6)e into a 200 KB
PDF 6le, so that even folks without Excel
could read it, and emailed it out to the
respondentsto my message. Large volumes of mail started coming in, kom
people wanting to negotiate prices for
one or two kits fmm the collection.
It seemed dear there was an eager
market for the collection, if sold a piece
at a time. It also seemed dear that if I
tried to haggle individual prices with
l,700 strangers, I'd go nuts.
So, I quickly concluded that eBay was
the only way to go, for several reasons:
Its auction model puts each item up
for view by all eBay visitors, and generagy gives the seller the best possible
price without having to haggle individually with buyers.
It allows both buyers and sellers to
remain anonymous until a deal is
made.
It has many mechanisms to reduce the
possibility of fraud, acting literally as
an honest broker.
It has an elaborate system of buyer
and seller feedback, so you can see the
level of satisfaction other eBay users
have had dealing with any individual
seller.

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www.chnadccynpuhxmm THE coMPUTER


RXPER GREATERICRQNlo EDIBCN ocioBER 2002 SS

m ONLINE gr CON N E C T E D

My QBaysmnmar. Part I

Grrr' mrwnr Ieae

hours of fun. Ideal for invading very,


very tiny countries."

Iwrote myfirstad copy,


listing all the features,and
endingwith "Unique, hours
of fun. Ideal for invading
very, verytiny countries."

$5.95

Thafwstsale

marked the itemcame in and made their

With a digital camera, I took the 6rst of


what would eventually be thousands of
pictures o( model kits. Using Adobe
image editing software, I resized and
cropped the picture to 6t the size acceptable to eBay's picture service.
Going to the eBay site, I logged in as a
adler, and dicked on the "Sell" button.
On the auction item listing page, I past-

last-minute bids.
Finally, the auction ended, with the
winning bid sitting at nearly twice what I
had set as the opening price. An end-ofauction notice appeared in my email box,
with a link back to eBay to let me send an
invoice to the still anonymous buyer.
Almost immediately the successful
buyer emailed me back, identifying himself
, and asking for a 6nal price that
included shipment of the Secret Base to
France. I went to the Canada Post Web
site(wwwcanadspostca/segment-e.ssp). got
mformauon on Internauonal shlppmg,

ed in myad copy,starting price, shipping


costs.preferred methods of payment,
and the picture of the Secret Base.
I posted my first item for sale: cost in
eBay fees for the listing, US50.30. I

viewed it online. eBay item 1734012247.


I thought it looked very professional.
I waited.
Almost immediately, the little view
counter on my eBay item for sale started
dicking over, indicating that people were
checking out my ad. Dozens of people!
Then, after a couple of days, a bid was
entered. Someone had made a legally
binding ofier to buy the Secret Base.
Then,adaybeforethe one-week auction
period was over, there was a little flurry
of bidding, as lurkers who had book-

and sent him a Anal quote.


On receipt of payment by mail, I
shipped the item to France. When it
arrived, my first buyer sent positive feed-

back
User.bslbu-maudii(294) Dale: IMI0134)2
23:39:12 PDT Item: 1734012247 Praise:

smoothxauion. prompt shipmeot sUpERB


Pack
ing.GREAT Diorama.MERCISEAUCOUNI
I felt a warm glow. Somebody in
France liked me! I was in business!
I Aew into action. taking digital pictures of 143 more kits: ships, planes,
accessories. pilot dolls. I cropped. I
resizmL I furiously researched the histories of the famous 6ghting ships and
planes I was selling. trying to make the
ad copy as funny and interesting and
mouth watering as I could. I set up a
template for posting the ads as efilriently as possible. Up went the 143 items.
Click, click, dick went the counters,
showing thousands of eBayers checking
out my wares... item after item showed
first bids, then second, higher bids... I
was in the money!

Vanity, all is vanfiy

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And then, all 143 item listings disappeared from eBay. VanishelL Flew ofi'
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< ON L I N E & C O N N ECTEDo

Mozilla extensions to CSS: Part II


ly Neith Sthengili-Rohelts
n the previous article in this series,,
we looked at some Cascading Style
sheet (CSS) extensions introduced
under the most recent versions of the
Mozilla browser, whose "core" called

Geckois shared by Netscape Navigator


6.0 and the forthcoming version 7.0. The
interesting thing about these extensions
is that many of them are a "heads up" as
to what you can expect to see in the
forthcoming CSS3 speci6cation, so these
Mozilla extensions make for a great
excuse to go taking a look at some interesting interface-related properties you
can expect to utilize hopefully in all
browsers in the future.
If you plan to try these out. keep in
mind there is no guarantee they' ll work
But they are there, and pmvide a glimpse
of future CSS3 properties.

Pitying wfih uler-input


One of the properties to be introduced

in the CSS3 speci6cation is mi-input,


which is designed to allow a Web author
to specify whether a given user interface
element (like a button, or a form field)
can accept input from the user. The
principal reasonfor having such a property is to selectively enable or disable
inputs interactively.

For example,say you have a form


where you are seeking the user's
address if the user lives in a city, you
might want to disable a rural mute setting. If the user lives in a house, you
might want to disable a post ofiice box
6eld or an apartment box Beld selectively the user-input property will enable
you to do these things.
The user-input property can take one of
four values: none, enabled, disabled, and
inhe/iL The nonevalue ensures that an element is not available for user input, and
the inherit value sets whatever inheritable
value may be present. The enabled value
allows for user input on an element, and
disabled does the opposite.

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The following code snippet shows


how this could be put to us
<style>
input.enable (user-input enable)
inputdisable (uierqnput dissue)

systyle>
The idea would be to add programming code that could selectively enable
and disable individual input elements on

the page using these lines of CSS3code.


This is how t hings should work
according to the latest draft of the CSS3
specification. If you wanted to give this
code a try in Mozilla, all you have to do
is tack on "suez/0 to user-input to be able to
give it a try.

IRetrtfying theuser?Not quile


Mozilla also includes another CSS3 preview property in the form of ~ z -mrmodify, which is designed to allow Web
authors to set which fields in a form can
and cannot be modified by the user. At
first this may seem like an odd concept,
but it allows for fields that can be pre-

filled" programmatically and can be seen


by the user but not changed. This dilfers
fiom a setting like user-input disabled in
that the user can select a form element
and copy its contents if necessary.
Thisproperty takesoneoffourvalues:
readonly, readwdte, wrileoniy and the ubiquitous inherit. The leadenly value allows
the user to see but not change anything,
readwrite (which would be the default)
gives the user full control over adding or
changing input. The wltecaly value is an
incongruous setting, which only allows
the user to select and edit the contents,
but not see what they are or copy them
out. So this ought to behave in much the
same way as current password 6elds do
(each character typed in is displayed as
an asterisk or an equivalent character).
though one has to wonder how a person
could effectively "edit" such a held, save
by removing its contents and re-writing
them.
The following code snippet shows
how this property could be put to use:

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inputleOdonfy (user-modify: reOdonly)


inputregulor (user-modify: resd-Rm
te)

'/strle>
As with user-input, again the idea would
be to add programming code to selectively "enable" (i.e. user-modify: read-write)
and "disable" (ke. user-modify; leadenly)
individual input elements on the page
with this CSS3 code. Again, to try this
out in Moziga, simply replace user-modify
with dnoz415
er-modify.

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Selecgngthe user, again, nottinge...

) ~e>
5 inputnIPsefed(user-sejeo: none)
, inpottext (User-select: text)

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aWeb page.

enables various user elements to function properly. When you click a button,
you do not want to inadvertently select
any text it may contain (though a setting
of user-select text would make this possible), as that element would continue to
, be selected unless you explicitly click (or
; tab) to the next element.
The foUowing code snippet shows
how this might be used:

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Another CSS3 property in-the-making


is user-select.It is designed to allow Web
authors to determine which elements on
an Webpage are"selectable.
" Forexample, using this property, it would theoreticagy be possible to enable the text on
buttons to be selected and copied (by
default, most browsers do not allow
this). The purpose of this property is to
allow the Web author to explicitly set
these types of conditions to elements on
This property can take one of seven
values: none.text, toggle, element, elements. Ill,
and inheljt The nonevalue ensures that an
, element is not selectable, text speciffes
, that only the text contained by an element is selectable, and toggle aUows the
content to be switched "on" or ooff." The
element value only allows one element at
a time to be selected, whereas elements
. allows for multiple element selection
I (i.e. by holding down the Control key
. 'while selecting individual elements).
The inheilt value takes on any existing
:parent value that m ay have been previously set.
Perhaps the most important value of

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Njf(EI?ttsgjiPP(jf(ostk

Continued onpage 94

a eO as oar eea

w ~

us/

wwwmnadacompulas,mm THE coMPUTERPAPER GREATERTQRQNTQ EDITIQN ocTQBER2602 93

< ONLINE gt CONN E C T ED w

Mex)llnextensionsIe CSS
: Part II

determine what happens to an element

Continuedfrom e 93

when auser spedfically clickson it using

If you wanted to try this out in

Mozilla, simply replace user&act in the


previous odesample with mezntsereelecL

Wlen yenneedis fecns


CSS3 is currently set to deliver a set of
user-fetus properties, which are intended
to give the Web author greater control
over whatcan happen to an element
when it is has been given focus by the
user. The user-focus
-keyproperty is there to

their mouse, and userqecus


-pointer determines what happens to a given element
when a user"tabs" over to it The userfocusproperty acts as a shortcut property,
incorporating all of the fimctions of user-

focusheyand user-focus-pointer.
They all share the following eight
properties: auto, normal, select.all, selectbelote,salsa@ter,select-same,selectvnenu,and
inherit. The auto value is whatever the
default value is for a given element, and

inherit takes on whatever parent value


may be present. The narnul value means
that when an element acquires focus, it
does nothing else. When selea-Bll is used,
the whole of an element's contents are
seleaed (this could be text within a text
field. for example).
When an element is selected that uses
select-before, the cursor appears at the
beginning of the contents of that element, and when an element uses selectaft
er,thecursor appears attheend ofthe
content of that element (again, think in

terms of a text field to get an idea as to


why these values would be used). When
selert-seine is used, whatever element last
had focus is given focus again. The fii(lowing code snippet shows how these
might be put to use:
C5lYIIP

input.focus.text (user-focus selea-before)


input(acus-num
ber (user-torus:selecteftet)

</~
Presumably you could set the tabbing
behavior for an element to be different

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Vfsfool K for Moc dogsWtodotos


ContinuedI/osage 78
dies" in addition to the one that comes
with your purchase.
Virtual PC takes a unique approach to
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both the Mac and alternate OS environment. However, one major drawback
with Virtual PC is that you can only
browse Windows volumes and directories from the virtual machine the virtual machine's file system is not accessi-

ONLINE g CO NNECTEDD

ble fmm Windows hardware.


What about the performance issues of
emulating PC hardware on a Mac-based
system? Opinions widely vary depending
on what hardware is being used and
which foreign applications are being run.
Obviously, newer and faster hardware
will make Virtual PC more responsive, as
will older versions as opposed to newer
versions of non-native OSes.
Also, forget about running 3D games
that are unavailable for the Mac. Connectix
just isn't able to justil'y devoting pmgramming resources to emulating the numerous
3D cards that would make a better gaming
experi
ence.You'd be better olfbuying an
inexpensive PC to play PC-native titles.
One area in which Connectix has
made huge improvements is in the bootup process. As you quit Virtual PC. you
are asked if you would like to "save the
state" of the virtual machine to your
hard disk You can even do this before
quitting any active applications. The next

Conenuedon page96
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PAPER

Careers +Training
I T C a r e e r Tr e n d s Pro d u c t ivity Tips & T r icks

B o o k R e v i e w s T u t o r ials

Wanted: Techie with closing skills Employee


training

By ShaAeneMyets

for small

hen it comes to marketing


highly technical products to a
worldwide customer base

businesses

with varying businessand technology


requirements, the knowledge and
experti
seofa tech-savvy salesperson can
be critical to a company's success.
BitFlash Inc., an Ottawa-based company founded in 1997, produces mobile
scalable vector graphics (SVG) tools that
allow multimedia developers to format
content so it can be viewed on a range of
mobile wirelessdevices.
The complex wireless industry, with
its revolving door of standards and
devices, can be especially unforgiving of
those who fail to sell their products well,
and many companieshave come and
gone with scarcely a ripple.
Nick Desbarats hasbeen with Bitplash
since its inception, and is a veteran of
four startups with varying levels of success.Having known since he was quite
young that he was destined for a career
in technology, Desbaratssays he studied
modern languages in university because
he "wanted to study something completely unrelated for variety." Ironically,

Is lack of employee training holding your


small businessback from getting real productiviry gainsfrom technology?If so,
what can you do about it?

he says he "unwittingly learned valuable


skills directly applicable to technical
sales and marketing."
Recently, Desbarats talked with TCP
about working in technical sales and
marketing. Following is an edited ver-

sion of that conversation.


TCP: Teg mc about your first experience
with computers.
Well I was about nine, and I got a
Timex Sinclair ZX80 for my birthday

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rainin
g

is all-important to the
successful use of technology in a
small business. The lesssomeone
knows about the tools at their disposal,
the lessthey' ll be able to do with them. It
seems pretty obvious. The real issue
around training is not whether your
employees will benegt from training,
but what kind of training is appropriate.

Oo.lho.lohuololog
Unfortunately. so-called "on-the-job"
training is often an excuse for no train-

Continued onpage 98

Continued onpage 100


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< CAREERS g T R A I N I N G %

Wnnlnd: Techietniet dosing s}tl}}s


and was instantly entranced by itwanted to learn everything about it, figure it out as quickly as possible, so that I
could write video games that didn' t
require quarters.

on both our own technology but also,


probably even more importantly, I have
to be able to understand the technologies that our customers are using so that
I can explain how they can... integrate
our technologies into what they are
using right now.

iti

I' I I '

W hat does
yourjob involve,what do you
do?
I'm responsible for business development currently in Western Europe,
which is one of our primary markets
right now. just due to the nature of the
technology we have. I'm involved with
building relationships with carriers and
wireless operators, and handset manufacturers.

I I

Tell me about a typical workdayfor you.


There's probably two main categories:
on the road and not on the road. When
I'm in the oiIIce, typically I spend a lot of
time figuring organizations out, to try
and see who the right people are to
speak with in target organizations. So,
researching companies, their products,
and how we could potentially fit in with
them, and determining how important
it is for them to be a customer, from a
strategic and also a profitability perspective.
On the road, of course, a typical day is
back-to-back meetings. Just like most
companies, we want to make the most of
our travel dollars, so it tends to be two or
three meetings a day in rfifferent cities.

r o order, call 905 . 6 24 , 8 5 66


For more Inlnnnation, visit www.lca.net

Who would you be meeting with?

Typically product management personnel, product architects, people who


are basically responsible for designing
the next generation of wireless handsets
and network services. Sometimes in
mid-size organizations that might be a
CTO }chief technology officer} or sort of
a thought leader, a senior technology
planner, or thinker inside the organization.

You
r jobis ro convince them of how your

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nnrss Masnaann ewo.naosons

Mualsvnwzn. C!rearVa'L4W nnn

Cell 906,624.8566 - Visit warn.tca.net

technology can work with theirs?


Exactly. I'm also involved in building
presentations that are specifically geared
towards particular types of customers or
partners. I'm responsible (or delivering
those presentations. of course, making
sure that I'm in a position to answer any
questions that they may have, and usually those questions get very technical very
fast.
So I have to have a very good handle

Sg OCIOBER2002 nIECOMPtnZRRIPERGREA
TERlnsnuinznnlnu nwwranvtaCompISesmm

I have to have avery good


handle on both our owntechnology but also, probably
evenmoreimportantly,Ihave
to be abletounderstandthe
technol
ogiesthatourcustomersare using sothatI
can explain how they can...
integrate our technologies
into what they areusing right
now.

you perceive as an internal person as the


most powerful features of your product.
And what do youlike leasr about it?
The travel can get a little bit tedious.
I'm probably out ofthe offi
ce an average
of anywhere fmm five to 10 days a
montlz
Do you go back ro the same cities every
month or so, or are you going rodifferent
places all the time?
Currently, it's a pretty wide variety of
locations, mostly in Europe, sometimes
in the States. Typically in one trip I' ll
have meetings in three or four or five
different countries, so France. Spain.
Germany, U.K., (and} Holland.
The meetings themselves originally I
found were very tiring... but once you
get the hang of that, that becomesa little
less tiring. But the travel itself between
cities the long fiights can be somewhat tiresome.

How did you end up inrhisposinon?


Originally, it certainly wasn't my plan
or intention to end up in the sort of
business development/sales/marketing
field. But generally, in the organizations
I' ve been involved with, there's been a
very strong need for people who understand the technology side of things and
who can communicate them to an outside party.
So,probably because ofthe languages
training or education I' ve had, I was able
to do that, and to convey ow message so
people on the outside can understandit.
And simply because there was such a
strong need, I always got pulled in those
areas. People asked me to sit in [on}
meetings with customers to help them
explain what our products diIL
What do you hkebest about your j ob?
Probably the challenge of stepping
outside our own organization and trying
to look at things &om a customer or
partner'
sperspective.It'sverydiffi
cultto
sort of fall out of love with your own
products. [For} a lot of technical people
or engineers... it's difficult to basically
look at something you' ve been involved
in the development }of} with a critical
eye, and to determine not only what' s
great about it, but also potentially what

are its weaknesses. And }then} presenting it in a light that both accurately and
truthfully conveys what it is, but also
really underscores its strong points and
values from a customer's perspective,
which might be very different from what

What sorr of challengesdo you expect to


face in your position or industry in the
nextcouple of years?
In my position. I feel like I'm very
much still making the transition from a
technical person to more of a sales and
marketing person I probably have a
ways to go. But ultimately, that's probably what I enjoy the most... and there's a
lot that's new to me in the sales/market-

ing fields. The challenges will be continually improving those sales and marketing abilities and learning to think more
and more like a technical sales and marketing person.
And for the industry itself, it's no
secret that wireless space and the telco
space in general is very weak, so that' s
posed some challenges for us. But things
are starting to get easier as the industry
starts to pick back up again.
Whar would you consider ro be the most
important skills or qualities thar someone
would nard to do your j ob?
First and foremost, because of the
type of products and technologies we' ve
developed,you have to know the technology side inside and out. I do run into
a lot of people who are responsible for

promoting and selling very complex


technical products into very complex
technical markets, to very sophisticated
customers, who basically just can't talk
at their level, and I think that frustrates
customers.They have questions that

Conk'nuedon page /03

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ing at all. It an be a way to get someone


working right away, giving them a few
minutes to understand some very basic
technology functions and then letting
them discover whatever else they wish to
discover on their own,
The ffaw in this strategy is that it does
not guide the discovery process or
even ensure that there is one. While it is
quite understandable to question why an
employee needs to be taught more than
the functions you think they need to
know about in order to do their job. the
fact is that some employees want to be
able to contribute more, to do moreand to make better use of the tools available to them.
If all you teach them is the minimum and you offer no further guidance in how they should train themselves while they are on the job they
will draw their own conclusions and may
spend time teaching themselves how to
do things that have no applicability to
their job.
Start by thinking about your business
and its goals, then if you' re set on the
idea of employees learning while they are
on the job direct employees to learn
about applications for the technology
that you yourself have not yet had the
time to explore. Let's say, for example,
that you would really like to do a mailing
to all your customers about a new service you want to offer. The only problem
is, you don't know how to do a "mail
merge" from the addresses in your
Microsoft Outlook address book to the
letter you' ve created in Microsoft Word.
Get your employee to learn how to do
that. It will not only get the job done,
and ensure that you have broadened the
skill base of your staff, it will also make
your employee feel like he or she is making a real contribution to the organization.

Seleding anonline training solngon


There are also a lot of online training
offerings available to help employees
learn how to better make use of technol-

ogy everything from basic offfce productivity applications to network managementto Web development and data-

I I

base design. Before selecting any such


training solution for your staff, work
with them one again to focus your' business goals and learn a little more about
your employee's personal achievement

goals.
A good strategy here is to allow
employees once you have met with
them and discussed these goals to
come up with their own online training
strategy. You can let them do their own
research, their own due diligence, and
then make a business case for spending
the time and resources to have them do
the course.

Qassroomtraining
There are also a lot of options for those
who want to send their employees on
dedicated courses outside the office.
While these can be more expensive and
are obviously less gexible than on-thejob training or online training, they do
havetheadvantage ofencouraging focus
by employees. If employees know that
they are solely supposed to focus on
training for the period of the course,
they may absorb a great deal more than
if they try to fft in training around fleeting moments of "downtime" at work and
at home.
As anemployer,you need to make sure
that the training you are going to pay for
wig yield a benefft for your small business unless the training is an employee
reward for having achieved some predefined target or goaL Ideally, it should
be a mix of the two. Outside training can
be s strong statement of your belief in an

individual employee, and having it


linked to a reward for achieving certain
targets may, in some circumstances, be
very appropriate.

TakeEmeto assessresngs
Finally, you need to be patient in assessing the results of your employee technology training. As with anything, it may
take time for an employee to fully absorb
everythinghe or she has learned &om
the training particularly if it took place
in a dassroom setting outside work and
the employee then has to spend some
time and brainpower fflpfring out how
to apply what they' ve learned to their
current work situation. 0

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thoughI have doubtsasto the usefulness


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~wo w

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221

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All of this is interesting stuff, but with


sucha slim volume Icame away thinking,

"why would I want to go into the Unix


shet to do email or printing when there
are perfectly good GUI programs on the
MacDS X thatdo the same thing?"
While this book will give you a working
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d want to use
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launching and using the terminal program,


managing files and directories, and customizing your shell environment. It also
goesa bitdeeper,showingyou how to edit
files with vi, do remote logins and access
otherInternet-misted functions,use pipes
and fi
lters, and perform such things as
background processing and printing.

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They could have explained how grep can


be used to find things quickly, or delved

The book is detailed enough to give


readersa hintasto the power ofthe Unix
coreatthe heartofOS X,butin my opinion if it had gone farther, it would have
been more usefuL 0

into howsheil programming can be used


to automatecommon, repetitivetasksand
processes,for example.
Wanted:Techie with dosingskills

sages am I going to be most interested in


hearing based on the kinds of problems

frrtilmfrrwere II
don't get answered right away or aren' t
understood properly.
Then of course, the ability to again,
sort of step outside the role you had in
developing tbe product, and look at it
lwithj a critical eye I think that that' s
something that is absolutely essential
and difficult to learn. [You needl to really put yourself in the customer's shoes
and think about what is important,
which features are important, what mes-

[and] businessneeds I have. That's the

other, probably most essential, skiU. And


then of course, the ability to take aff that
into account and communicate it.

What'syanr favourite thing rodo in your


sparetime!
Strangely enough it's probably travelling. I end up with so many air miles that
I can pretty much go anywhere I want
when I do have the time to do so. 0

:
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To give this a spin in MoziUa, just add


N
the usual P-moz- in front of user-focus.0

Continued
frompage gct
than that when it is simply pointed at,
though there are no occasions I can
think of where this would be truly useful. This is the likely reason for the userfocusshortcut property, which would set
the same value to an element no matter
whether it was tabbed to or pointed to.

NeXI 6me: TheLatest in XHTML


KeithSchengiii-Robertswelcomesanycomments,
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distracting for example, in a small


apartment where the PC is located in the

The product also contains some other


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graphics capabiTity, you can peep into
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bedroom, potentially keeping a spouse

(your family, for example, if you' re set


up I'm InTouch on a machine at home).
I'm lnTouch will also work through a
flrewau, and a diagnostic tool available
in the program simpliees such a setup.
Additionally, you can run multiple I'm
InTouch machines behind aBrewae, asa
Unique Computer Name is required to
make the connection that way two
employees can keep in touch with their
machines at work without problems.
And for those who are concerned about
the security of company data, ag connections back to the corporate network
use 128-bit SSL encryption to keep the
dataaway from prying eyes.
Of course, there are potential downsides to the service. For one thing, your
PC will have to remain on at aa times
when you' re on the road, if you want to
access your data. (This is only an issue if
power consumption is a problem, or if
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when you start transferring larger text Bios.


Another problem is screen size while
using a remote PC at an Internet cafe
would pose little difaculty, the smaller
yow screen size, the harder it will be to
manage your data, forcing you to scroll
thmugh pages and pages of options in
some cases. During a trial run, we were
able to get to the data we needetL but in
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As the speed of digital wireless networks improves with the introduction of
lx CDMA networks and tbe faster
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small complaint considering the fact
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The software to be installed on the
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m InTouch for a 30-day
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$9.95 per month, or $99 for a fuB year.

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crawl compared to broadband), especially

ramples

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awake at night while you' re on the road.)


The biggest problem will be for users of
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could be an issue for those using slower
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