Insight

Syniverse Training

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Target Audience

The intended target audience for this class is generally for Roaming Analyst, Revenue
Assurance or anyone who wants evaluate your roaming traffic at a higher level as well
as down to a detailed level.

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Agenda
What is Insight?
Prerequisites

Data Retention Levels

Update Frequency
User roles and permissions

Log in
Running a Report
Save, View, Export

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What is Insight?
A business intelligence tool that will you assist in optimizing roaming business
and maximizing revenue by creating statistical and revenue provision reports

i.

Analyses and monitors roaming behaviours

ii. Rich in content, flexible in analysis capabilities and customization

iii. Develop strategies and monitor specific traffic patterns

iv. Extract data received in a number of ways and almost unlimited number of
combinations
v. Graphical presentation of the information
vi. Information modules providing data from Data Clearing, Fraud services,
WLAN, Invoicing of roaming partners, Re-pricing or Content Billing /
Messaging

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Prerequisites
Access to Syniverse Insight is given through the Syniverse Portal and
requires the following:

Internet access
Your IP address to be configured within Syniverse system
Access to Syniverse Portal (username and password will be given by your Customer Support Manager)

Use of one of the following browser:

Microsoft Internet Explorer 8, 9 and 10

Mozilla Firefox 17.x
Google Chrome 23.x

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Standard Retention Levels

Retention Levels
Short Term (3 months)

All available details are provided that

corresponding options are subscribed

Mid Term (6 months)

File
Call date (day)
Banding (call age, length, volume)
Service

Long Term (15 months)

Partner (TAP code, name, MCC/MNC, country)

Direction (own or visiting subscribers)
Call month
Service family (TeleService, SMS, GPRS etc.)
APN/destination
Processing status (ok or error code)
File type (charging or test)

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Update Frequency
Dimension Tables (Attributes)

Near Real Time (1 hour delay)

Metrics

Near Real Time (1 hour delay)

Report on traffic data will only include data from TAP files which are
available the day before

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User roles and permissions

Standard Users

Can ONLY run shared reports

Print/Export results

Power Users

Create reports
Edit existing reports
Export data
Add graphs
Use advanced grid functions
Make reports available to normal users by saving in shared folder or create private copies in My
Reports
Create subscriptions for automatic execution by the system
Save reports in Shared and My reports Area

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Login to Insight
Syniverse Insight can be accessed via MySyniverse (https://mysyniverse.syniverse.com)

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Login to Insight

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Login to Insight

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Login to Insight
Syniverse Insight Welcome screen is displayed
Shared Reports are being
shared between all users
from the same company
(created by Syniverse)

My Reports is a private
folder to see only reports
you saved

My Subscriptions shows all

reports that have been set
up as part of a scheduled
run

History List shows all

reports that were
recently run
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Object Types

Attributes
Objects that categorize the actual measures the report is to return
May be used in Grid or Report Filter
Define the information to be extracted
Example Partner TAP Code
Metrics
Measures in the extracted data
May be used in Grid or Report Filter
Example, Number of calls
Filter/Prompts
Limit the information that will be retrieved from the database
May be used in Report Filter only
With the right filters, this will make the report generation faster
Example, year-month

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Running a Report

Report summarizing information for calls and

charges on all partners
Call Date of November 2014

Steps: To do this we first have to locate the report

under the Shared Reports folder. The full path to
this report is Shared Reports -> TAP -> Data
Clearing -> Monthly Roaming Activity v1.1

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Running a Report
Click Here

Click on the TAP and

Syniverse Data Clearing subfolders

Click Here

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Running a Report

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Running a Report

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Running a Report

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Running a Report

Clicking Add to my History List will change to Go to my

History List which you can view all the historical reports
that have been previously triggered

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Running a Report

Filter details

Prompt details
Page By

Grid

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View Options

Grid

Graph

Grid &
Graph

Example view of Grid

&
Graph

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Saving Report

You can save it

in My Reports or
Shared Reports
folder

OR

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Exporting Report

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Summary
What is Insight?

Prerequisites

Data Retention Levels

Update Frequency

User roles and permissions

Log in
Running a Report

Save, View, Export

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Questions

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Course Evaluation
Thank you for your time today. Please fill out the course evaluation form when you exit the class.
We value your feedback!

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