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What Is A Liquidator?
A liquidator distributes merchandise that is considered surplus and/or salvage. A
liquidator can get merchandise from a variety of sources including retail customer
returns, stagnant inventory, last seasons models, overstock, canceled orders and other
means.
The Liquidators main audience for this type of merchandise is simply anyone that is
searching for wholesale merchandise to resell. Possible clients of a liquidation company
can include Ebay sellers, small retail store owners, Flea Market vendors and exporters.
Some Liquidators will purchase this type of merchandise in large quantities and then
resell to anyone wishing to buy at below wholesale pricing. Obviously the Liquidator is
in business to make money so all merchandise is marked up before it is offered to the
end reseller.
Not all Liquidators actually warehouse the merchandise they offer for sale. Hence the
term Broker. If Liquidation Company is offering a specific pallet or truckload of
merchandise that they do not own this is called brokering. The liquidator would list as
many details including pictures if available of the merchandise adding their commission
or profit to the sales price. When a reseller purchases the pallet or truckload the
liquidation broker simply buys the pallet or truckload at that time and then arranges
shipping to the client.
I will stress at this point that there is nothing wrong with a broker who educates his
clients and represents the merchandise being brokered in an honest manor. Also a
prudent broker will not mark a pallet or truckload up so high that an end reseller cannot
make a profit after freight charges. I would like to say all brokers act in an ethical
manor adhering to the principles I outlined about, but this is simply not the case.
Due to a few reasons mentioned above about the way a broker might choose to transact
business is more than likely the reason you have purchased this guide with the intent to
Bypass the Broker and get to the direct source for liquidated merchandise. You have
made a wise decision.
This guide will explain how and where to buy from. It should be noted that the
following stores use a third part reverse logistics company to resell their shelf pulls,
customer returns and salvage.
There is no other way to purchase liquidation merchandise from these stores. All
liquidation companies including brokers are buying pallet and truckloads of this
merchandise from the reclamation center we are about to disclose to you.
Sears
Walmart.com
Kmart
JC Penneys
Target
Kohls
Zellers
Best Buy
Macy's and Bloomingdale's have their own Liquidation Department, you will find full
contact information for Macy's and Bloomingdales at the end of this guide.
Step One
The website where you can sign up to become a buyer and view all
current manifested pallets and truckloads:
WWW.Genco.Com
The home page has a bunch of links, however you want to click on the link
that says Genco Marketplace, which is in the lower right hand corner
Step Two
Click Register which will allow you to have full access to the
current listings and set up you account with Genco.
Step Three
You will need to create a login and password and then fill out your
companies information including Name, Address, Email and phone
numbers.
Step Four
Download the terms and
conditions for each store you
want to purchase from.
Signed copies will need to be
faxed into Genco at:
425-977-8950
along with a copy of a valid
business license and tax
certificate
**See chapter 3 for example
Step Five:
Transmit all information via the secured form you just filled out.
Make sure to fax in the signed and dated store terms and your
business license and resellers permit. Genco will then review your
application and contact you when your application is approved.
Once you have been registered as a buyer with Genco and have
secure access by login and password to Genco's on line dashboard.
You will notice there are two easy ways to purchase pallets and/or
loads of merchandise. You can bid on loads after clicking the
Auction tab or move over to "Fixed Price" loads. Obviously with
the auction category the loads will be sold to the highest bidder upon
auction close.
Fixed Price simply means you purchase at a pre-determined
percentage of original vendor cost. Once you decide on either
auction or fixed price you will note that you can search for item by
category.
Category
Apparel
Auto
Baby
Computer / IT
Domestics
Electronics
Food
Furniture
General
HBA
Hardware
Jewelry
Shoes
Sporting
Toys
Average Cost
15-22%
Varies when available
13-18%
Varies when available
15-26%
17-22%
Varies when available
19%
12-15%
Varies when available
9-15%
As low as 10%
20-40%
13-18%
13-18%
In general, it is unlawful for any person, to carry on any business, trade, profession, calling,
occupation or gainful activity without a seller's permit if the business buys to resell or sells
wholesale or retail taxable services or tangible items. A Resale License (same as a sales tax id,
wholesale, reseller's or reseller) is the same as a Seller's Permit, Sales Tax Certification, Wholesale
License
Freight Shipping
Once you have purchased your pallet(s) or truckload you will need to arrange
freight. One of the easiest ways to get started with freight shipping is to use a
service called FreightQuote.Com which is a large freight brokering company.
FreightQuote will offer several quotes from several different companies
You are free to choose the carrier and rate that best meets your budget
The service they offer is very user-friendly especially for those who are new
to shipping by pallet or truckload. It is easy to get started...Your first step is to
register for a New Account
FDSSALES@MACYS.COM
Midwest Sales
3728 Market Street
Saint Louis, MO 63110
Contact: Jeffrey Groh
Midwest Sales
300 Rock Industrial Park Drive
Bridgeton, MO 63044
Contact: Jeffrey Groh
Chicago Sales
4000 West Diversey
Chicago, IL 60639
Contact: Joaquin Quintero
Chicago Sales
601 Midpoint Road
Minooka, IL 60447
Contact: Joaquin Quintero
Southwest Sales
2103 Ernestine Street
Houston, TX 77023
Contact: John Taylor
Division Jobouts
500 Meadowlands Pkwy
Secaucus, NJ 07094
Contact: Sonia Cardona
Home Office
401 Clearview Road
Edison, NJ 08837
Contents
New wholesale suppliers added every week..........................................................................................1
Customer Returns..................................................................................................................................4
Store Stock............................................................................................................................................6
Division Jobouts ....................................................................................................................................7
Floor Ready...........................................................................................................................................8
Invoicing and Payment Procedures ....................................................................................................9
The following is a Quick Reference Guide for determining the trailer size that will be
required to pick up a shipment:............................................................................................10
Terms and Conditions..........................................................................................................................11
Client Registry Requirements...............................................................................................................11
Company Name................................................................................................................................12
Tax ID Number................................................................................................................................12
Zip Code.....................................................................................................................................12
Zip Code.....................................................................................................................................12
Customer Returns
Customer Returns represent merchandise that cannot be sold by our retail stores due to the product
being previously purchased or not first quality. The majority of this merchandise will vary from almost
first quality (i.e., returned by a customer due to preference) to slightly distressed (i.e., broken zippers,
missing a button, make-up stains, extreme wrinkling). Customer Return lots on average contains
approximately 15% to 20% of highly distressed merchandise.
Macys Inc. stores send non-saleable merchandise to a Central Return Center (CRC) where items are
scanned and sorted by merchandise category. Merchandise is from all Macys Inc. store locations
(Macys and Bloomingdales) and will vary upon availability.
Customer Return merchandise is sold by pallet by category and the pricing is based on a percent of
the original vendor cost, which will vary, by category.
Lists of Customer Returns pallets available for sale will be posted weekly on the Liquidation website.
Merchandise Category
Accessories
Bedding & Accessories
Childrens Apparel & Accessories
Cosmetics, Bath & Body
Dresses, Suits & Coats
General Merchandise (mixed category)
Handbags
Home Dcor & Gifts
Housewares/Kitchen
Intimate Apparel & Pajamas
Jewelry
Juniors Urban Wear
Luggage & Travel Accessories
Mens Dress Shirts & Accessories
Mens Shoes
Mens Sportswear
Mens Suits & Coats
Socks & Hosiery
Stationary, Gift Wrap & Cards
Tabletop, Glass & Table Linens
Towels & Bathroom Accessories
Womens Activewear
Womens Designer and Better Apparel
Womens Moderate Apparel
Womens Shoes
Young Mens /Urban Wear
Client %
of Cost
8%
20%
22%
19%
19%
10%
35%
21%
30%
19%
15%
19%
25%
20%
29%
22%
22%
3%
21%
21%
20%
16%
16%
16%
29%
27%
Store Stock
Store Stock represents first quality merchandise that has exceeded Macys Inc. stores aging
standards and must be removed from the selling floor in order to accommodate new merchandise.
Store Stock lots can contain a small percentage of slightly distressed product (i.e., from fitting room
damage), not to exceed 5%.
Macys Inc. stores collect this merchandise and ship it to a Central Return Center (CRC) where it is
scanned and consolidated with similar merchandise from other stores. Due to the fact that Macys Inc.
stores do not return goods at the same time, Store Stock lots generally will contain a wide assortment
of merchandise, which is inclusive of all of the Macys Inc. selling divisions (Macys and
Bloomingdales stores).
Store Stock merchandise is sorted by merchandise category and sold in lots that normally range from
1 to 6 pallets. Pricing for Store Stock merchandise is based on a percent of the original vendor cost by
category of merchandise. Lists of Store Stock lots that are available for sale are e-mailed or posted
weekly on the Liquidation website.
Merchandise Category
Accessories
Bedding & Accessories
Childrens Apparel & Accessories
Cosmetics, Bath & Body
Dresses & Suit
General Merchandise (mixed category)
Handbags
Home Dcor & Gifts
Housewares/Kitchen
Intimate Apparel & Pajamas
Jewelry
Juniors Urban Wear
Luggage & Travel Accessories
Mens Dress Shirts & Accessories
Mens Sportswear
Mens Suits & Coats
Shoes
Socks & Hosiery
Stationary, Gift Wrap & Cards
Tabletop, Glass & Table Linens
Towels & Bath Accessories
Womens Activewear
Womens Coats
Womens Designer and Better
Womens Moderate Apparel
Young Mens / Urban Wear
Client
% of Cost *
10%
22%
35%
25%
20%
14%
40%
25%
35%
23%
25%
20%
30%
20%
20%
25%
30%
13%
25%
25%
22%
20%
25%
20%
20%
32%
Division Jobouts
Division Jobout merchandise consists of first quality store floor overstock that either a Macys or
Bloomingdales buyer designates to be sold. At the end of a selling season, all designated
merchandise is removed from a retail-selling floor, boxed and then forwarded to a Central Return
Center
(i.e. all winter coats are removed from the selling floor mid-spring to make room in the stores for
swimwear). The Central Return Centers palletize the shipments by Jobout lot number and store
location.
Division Jobout merchandise is not mixed with another divisions merchandise (i.e., Macys goods are
never mixed with Bloomingdales) and the merchandise is predominantly category driven with
assortments of a certain targeted category (coats, swim, shoes, suits etc...). The goods are available
by selling store(s) so that one may obtain a full size and color range. The seasonal nature of the
product as well as the selling departments included in each lot can be provided upon request. Our
typical offerings include merchandise from the following categories: Womens Shoes, Womens
Apparel, Mens Apparel, Swim wear, Coats, China, Furniture and Mattresses.
Pricing on Division Jobouts varies by lot based on the quantity of units as well as vendor and product
assortment.
Lists of Division Jobout lots available for sale are e-mailed or posted weekly on the Liquidation
website.
Floor Ready
The Macys Inc. Floor Ready program offers clients the ability to purchase Store Stock, first-quality
merchandise in smaller quantities and in more specific merchandise categories. This program is not
available at all locations due to space constraints.
Floor Ready merchandise is hung and sorted by merchandise classification (dresses, sportswear,
juniors) and/or vendor (designer, brand names, private label brands). Merchandise may be purchased
by classification in pre-sorted lots (generally 500 1500 units), by Designer/Brand Name or by the
unit.
Quantities are limited and listings of products offered will only be e-mailed or posted weekly on the
Liquidation website as the merchandise becomes available. New Clients must indicate that they
would be interested in the Floor Ready program on their Client Registration Form in order to receive
product availability notices. Prices will vary based upon designer, brand name and merchandise
category assortments.
Merchandise Category
$16.00
$12.00
$9.00
$5.00
$4.00
$7.00
$5.00
SPECIAL FLOOR READY LOTS CAN BE BUILT UPON REQUEST; HOWEVER SPECIAL
ORDER CHARGES WILL BE APPLIED TO THESE SHIPMENTS. CHARGES WILL VARY
BASED ON EACH SPECIFIC REQUEST AND MERCHANDISE SOURCE LOCATION.
Upon receiving a verbal and/or written commitment to purchase merchandise from a client, an
invoice will be processed by the appropriate Sales Office. A copy of the invoice will be emailed or faxed to the purchasing client.
Payment is required within five (5) days of receipt of an invoice. Failure to provide payment
per these terms will result in suspension from further purchase transactions and the
assessment of late fees.
Macys Inc. Liquidation only accepts Bank Wire Transfer payments. Additional bank fees
required for all out of country transactions.
Wire transfer confirmations usually take 24 hours. Purchased products will be released for
shipping once payment confirmation is received from our Finance Department.
The Shipping Department at the site where you purchased your merchandise will contact the
client within 24 hours of receiving the release notice from the Sales Office. Clients will be
provided an appointment number, date and time to pick up their purchase within 72 hours of
payment confirmation. Clients and/or their third party carriers are expected to meet their
appointment dates and times or they risk being turned away without their merchandise.
Macys Inc. Liquidation WILL automatically ship merchandise via Roadway, at the clients
expense, if the client or their designated carrier fail to arrive to two (2) consecutive scheduled
appointments.
The Shipping Department contact for the purchase location will assist with any issues or
inquiries the client and/or carrier may have regarding merchandise pickup or a prepaid
shipment.
Macys Inc. Liquidation WILL ship all merchandise on a prepaid basis to clients who make
no attempt to schedule a shipping appointment within five business days. Shipping charges
will be incurred by the client and added to the clients next order.
Clients and/or their third party carriers must have an appointment number in order to enter one
of our sites to pick up merchandise. Drivers MUST enter the facility to physically verify the
load and sign the Pick-up Sheet and/or the Bill of Lading.
Trailer seals provided by a client can be secured by our Shipping Department for full
trailer/container load shipments. Macys Inc. Liquidation is released from liability of pallet
shortages once a client and/or their designated carrier have signed a freight bill or
Macys Inc. Bill of Lading document. Clients may not inspect carton contents within a facility
shipping dock. Only carton and pallet count verification are permitted.
Trailer height must allow the ability to load your pallets onto the transportation equipment using
a forklift. Due to dock height, vans and cars cannot be accommodated at our warehouse doors.
Special Handling options are available for an additional fee. Requests for any Special
Handling must be made in advance (prior to an invoice being prepared):
Options
Double-Stacking Pallets
Top Loading Cartons
Weigh-Ins (excluding Roadway)
Floor Loading Trailers/Foreign Container
Cost
Macys Inc. Liquidation offers domestic LTL shipping through Roadway at a reduced rate.
Macys Inc. Liquidation does NOT offer international shipping services. A list of Logistics /
Transportation companies that can provide these services can be provided upon request.
Any questions or issues regarding merchandise pick-up or appointments can be directed to the
Shipping Department for the Macys Inc. facility where your merchandise is located:
Facility
Los Angeles
South Windsor
Tampa
Stone Mountain
Chicago
Saint Louis
Cherry Hill
Secaucus
North Jackson
Houston
State
CA
CT
FL
GA
IL
MO
NJ
NJ
OH
TX
Main Tel #
323 227-3415
860 282-3016
813-805-5686
770 491-2535
773 202-6626
314 658-3219
856 489-6143
201 863-3250 ext. 4065
330 538-6183
713 924-3333
Alternate Tel # 1
323 227-3977
860 282-3082
813-805-5254
314 658-3393
856 489-6189
201 863-3250 ext. 4108
330-538-6027
713 924-3371
Alternate Tel # 2
323-227-2556
813-805-5458
856 489-6151
201 863-3250 ext. 7317
The following is a Quick Reference Guide for determining the trailer size that will be required to
pick up a shipment:
Trailer Size
Maximum Pallets
28 Feet
40 Feet
48 Feet
53 Feet
12
20
24
26
Complete the Macys Inc. Liquidation New Client Registration form on the following pages and
fax the documents to the number indicated.
Sign & date the form to acknowledge agreement to our Payment Policies, Shipping Policies,
and Terms and Conditions.
Once the complete information has been added to our client database, notification of our
available product will be provided.
Contact our Sales Offices with any questions or concerns. Call 877-MACY-BLM
(877-622-9256) or e-mail FDSSALES@macys.com.
Type of Company (Retail Store, Jobber, Broker, Exporter, Internet Seller, Wholesaler or Specify Other):
Exporter License #
(International Only)
Tax ID Number
Bill to Information
Stress Address
City
State/Province
Zip Code
Country
Country Code
Fax Number
State/Province
Zip Code
Country
Country Code
Fax Number
(If using more than one ship to address, please note on a separate page and include this with your
registration)
Other Information
___ Yes
Does your company have stores or divisions that operate under a different company name than the one you
indicated in the Company Information section? ___ No ___ Yes (please note any additional names):
__ Southwest
___ No
__ West Coast
__ Midwest
__ All
___ Housewares
___ Intimate Apparel
___ Jewelry
___ Juniors Urban
___ Luggage & Travel Accessories
___ Mens Sportswear
___ Mens Suits & Coats
___ Handbags
All Freight Terms are FOB: Macys Inc. Facility (as indicated). Ex-Works for International shipments.
The sale of the merchandise to the purchaser and subsequent sales or other transfers of the merchandise
shall be subject to certain terms and conditions, including as set forth in this purchaser package.
Specifically, purchaser shall commit to not advertise (or permit their direct and indirect purchasers)
from advertising any of the merchandise in a manner that identifies, names or otherwise references
the source as Macys Inc. or any of its store groups (i.e., Macys, Macys East, Macys Florida, Macys
North, Macys Northwest, Macys Midwest, Macys South, Macys West, Bloomingdale's or any other
Macys Inc. operation). Purchaser shall make such covenant a condition of its sale and require that
its purchaser similarly make said restriction a covenant of any subsequent purchaser.
Private Label Policy: Macys Inc., requires liquidation clients to deface labels and /or tags on all
private label products. Some of our Private Label brands include: I.N.C., Alfani, Style & Co., Jennifer
Moore, Tasso Elba, Charter Club, Clubroom, Green Dog, American Rag. The Macys Inc. Liquidation
Sales Office can provide a complete list of Macys Inc. Private Label brands.
Macys Inc. operational sales tickets must be removed prior to ultimate resale.
Signature: ________________________________________________
Date: __________________