Spoken English program for support staff

Exclusively designed for

Speak Easy-Batch A

Welcome to SpeakEasy program.

This course is specially designed for you. It has been made easy and simple to follow. To
make it further easy to understand, Hindi translation has also been included.
But it is necessary to practice in order to learn a new language. We may not be able to do
much practice in the classroom due to shortage of time, but if you can take out only one
hour per day for practice, this program will benefit you a lot.
Please follow this program wholeheartedly.
You will be able to speak good English very soon.
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Speak Easy-Batch A

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How to get the best out of this program

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1. : Listen carefully
2. : Repeat
3. . : Try to understand pattern
4.
Learn new words and use them
5.
Take help from your mobile
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. - Hello English
6.
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And the most important is to maintain your energy and enthusiasm

Speak Easy-Batch A

SESSION 1
INTRODUCTION
Chain Reaction

Participants are given 10 mins to talk to one another. They ask others questions to know
interesting things about them.
Now the participants introduce one another using the following pattern:
The person I am going to introduce is someone who.
Likes
Has..
Recently.
Please put your hands together for.

Why spoken English?

A discussion on the importance of communication in English

Make words: Team vocabulary

Participants are given random letters. They work in teams to come up with words that
have the given letters in any sequence.
They work in teams of 2-3 each and try to come up with as many words as possible.

Speak Easy-Batch A

SESSION 2

Expressions
In our day to day work, we all have situations where we want to express our feelings, opinions or ideas.
Here are a few common expressions that you can practice for your communication needs.
Expressing joy/surprise: Amazing, thats great, thats good, fantastic, Superb, unbelievable and many
more
Expressing satisfaction: Its alright, its okay, should work, will do, extremely satisfied, unhappy,
disappointed
This is just what I wanted/needed.
This is exactly what I was looking for.
Expressing doubt/confidence: It cant be true, I am not sure, I doubt, I have no doubt, I have no idea, I
have no clue, I am afraid, I am not certain, it seems unlikely, I dont think so, I am absolutely sure.
Expressing hope/expectations: I hope, hopefully, I was hoping, lets hope, I expect
I am keeping my fingers crossed.
I am looking forward to.
I am waiting for
I am waiting for it to
Expressing fear/concerns
I am afraid, I am worried, I am concerned, he is scared,
Expressing opinions/agreements/disagreements
May I suggest, in my opinion, I beg to differ, I am sorry I dont agree, I have a different view, you may be
right, absolutely right, he seems right, as far as I understand, from what you just said, benefit of doubt,
beyond a doubt, no doubt, you have a point, I dont think so, If I am allowed to,
Can I add something?
Sorry to interrupt but
Thats not always true.
Me neither. (responding to a negative statement in a negative way)

Speak Easy-Batch A

SESSION 3
Describing people
We tend to label people in many ways.
Here a few personality types we usually associate people with:

Making requests and asking for favors:

In our daily work, we often have to ask for favors or make requests. Try to complete the following
sentences using your imagination. You also get to learn different ways of responding to the requests. See
how you can you use them here.
1. Would you please.
Of course.
2. May I
Yes, why not.
3. Do you mind if..
No, I dont.
4. Can you.
I will be glad to.
5. Would you like to .
I would love to.
6. I am sorry if.
No, you dont have to.
7. Can I..
Sure, go ahead.

Speak Easy-Batch A

BATCH A: SESSION 4
There and it
We use there when we talk about something for the first time, to say that it exists:
Left side par ek bus stop hai.
There is a bus stop on the left. Its just 50 meters from here.
Subah bahut traffic tha.
Chinta ki koi baat nahin hai.
Sadak ke beech mein chalna khatarnak hai.

You can also use There may be, there will be, there used to be
Todays vocab:

Ask, mean, mention, keep, throughout, similar, ensure (make sure)

Todays Talk: Staying Healthy

Todays game: Playing cards

Every student picks up a card, looks at the topic mentioned on the card and says a few lines about the
topic without disclosing it. Others figure out the topic.

Speak Easy-Batch A

BATCH A: SESSION 5
Quick activity-1
I, he, she, you,
They, Name

Is, am, are

Was, were

Action-ING

Add - 1

Could have:
Ability or possibility in the past:
You are telling me now; you could have told me this yesterday.
He couldnt have done this himself.

Might have:
To express the possibility when the act is over:
He might have reached there by now.
Who might have stolen my watch?
What might he have done?

Should have/Must have

You should have waited a little more.
You should have taken the left turn.
I must have applied for that job.
Its 8:30 now, the train must have left.
Would:
Used to make requests: Would you please close the door?
Often used in place of will: I would love to stay in Mumbai.
Possibility in the past:
I knew he wouldnt get that job.
I felt he would never come.
I had never thought he would be so selfish.
Would have: As the past tense of form of will have:
It was half past six; I knew dad would have finished his work.
If he had seen you with me, he would have been very angry.

Fun Activity: Doctor-Doctor

Speak Easy-Batch A

Add - 2

Add- 3

SESSION : 6
Interview
One student volunteers to be interviewed. Others ask him simple questions. After the interview gets over,
the group shares the information with the class.
- Where are you from?
- Who was your best friend when you were a kid?
- Whom do you admire or who is your ideal?
- What time do you go to bed?
- Who is your favorite movie star?
- Do you have a daughter?
- Do you like ice creams?
- Which places have you visited in India?
Students are encouraged to make innovative questions likeWhat is the one thing that you would like to change about your life?
What would you do if you are the richest man in the world?

ACTIVITY 2:
Person Place Thing
Students participate in a series. One student is given a letter. He should tell the name of a Person a Place
and one Thing that begins with the same letter. For ex:
Pawan Patna Pencil
Bheem sen Bangalore Basket

Hindi Patterns:

Ex: If the pain gets worse, you will have to go to the hospital.
If the rain doesnt stop, we will have to stay back.

Speak Easy-Batch A

SESSION 7
Todays words:
Today we are going to practice three words that are very common in everyday conversations:

Seem
Look like/appear
Used to convey impression or perception:
They seem to be in a hurry.
The situation seems tense.

Get-getting
Receive/Change/progress of some work/development
Its getting late.
I dont get it.
They are getting ready.
He isnt getting my point.

Have/had someone
Make or made someone else do
I had Ramdhan load the trolley.
We usually have Ajay clean the swimming pool.
My father had me pay the electricity bill.

Write your own sentences at the back of this sheet using todays words:
Seem/get/getting/have/had
Fun Game: Ask & tell: A game where participants ask others to do
something and tell others about it.

Speak Easy-Batch A

SESSION 8

A Quick review: Make sentences using the followingIts

..to.
...
If you... you
will..
Can you have
someone
.
..want
to

Building words:
Deep
Weak
Straight
Able
Final

: Deepen
:
:
:
:

Large
Simple
Less
Short
Tight

Short Question - Answers

Do you like it?
Will you go?
Can you sing?

Yes, I do.

New pattern: Let alone

He cant buy a bike, let alone a car.

FUN GAME: Survey of the class

Speak Easy-Batch A

No, I dont.

:
:
:
:
:

SESSION 9

Fragrance: A short story

Vocabulary
All in vain:

Spoilt:

Pluck:

Sack:

Wheat:

As good as before:

Did so:

Translation by:

Performance by

1.
2.
3.
4.

1.
2.
3.
4.

Questions & Answers:

Performances & feedback from others:

Speak Easy-Batch A

SESSION: 10
Story Exercise:
Once there was a blind man in a small village. He always carried a lantern in his hand.
On one dark night when he was going with his lantern, a group of men were passing that way.
They saw the blind man and made fun of him. They said, "O Blind man why do you carry the lantern? You
are blind and cannot see anything?
The blind man politely said, "This lantern is not for me, but for you people who have eyes. You may not
see a blind man coming and may hurt him. They felt ashamed and said sorry.

"
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,"

.,

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Question answers:

Storytelling: Comments

:
. : have to/has to
: had to
/: will have to

Activity based on the above pattern:

Speak Easy-Batch A

Examples:
I have to finish this work today.
He had to wait for 2 hrs.
You will have to apply again.

SESSION 11
A funny story:
One day a lovely lady goes to buy a parrot.
The shopkeeper says- this parrot can talk like a human.
The lady asks the parrot what do you think about me?
Parrot: bad woman
Shopkeeper scolds the parrot No, dont talk to a customer like this.
Okay mam, you can talk again. He will answer nicely.
Lady: If a man comes to my home, what would you think?
Parrot: He is your husband.
Lady: okay, but if there are two men, then?
Parrot: One your husband and other your brother in law.
Lady: Okay, but if there are three men, then?
Parrot: one husband, one brother in law and one their friend.
Lady: but if there are four men, then?
Parrot thinks for a while and says I told you, you are a bad woman.

Activity: Students take turn to tell the story.

Activity: eNewsletter from the NZHC

Students work in group to share News Items from the eNewsletter.

Speak Easy-Batch A

SESSION 12
In a small town, there lived a wealthy merchant. He was very kind and charitable. He had a son, who had
unfortunately fallen into a bad company. Many times the merchant advised his son to stay away from the bad
company, but all in vain

One day, a great saint came to the town. The merchant went to the saint, sought his blessings and said, My spoilt
son is causing me a lot of worry. Please help me."
After few minutes of contemplation, the saint replied, Send your son to my Ashram tomorrow morning. I will talk to
him."
Next morning, the merchant sent his son to the Ashram of the saint. There the saint asked the son to pluck a flower
of rose from the garden of the Ashram. He plucked a rose. Then the saint asked the boy, "Smell it and feel its
fragrance, my son." The boy did so. Then saint showed the boy a sack of wheat and said, Keep the rose near the
sack." The boy followed the instructions.
After an hour, the saint asked the boy to smell the rose again. How does it smell now?" the saint asked the boy. The
boy smelt the rose and said, It smells as good as before." Then the saint said, Hmm! Now keep the rose near this
sack of onions." The boy did so.
After an hour, the saint asked the boy to smell the rose again. Is there any change in the fragrance?" the saint
asked the boy. No. it smells as fresh as before," replied the boy.
Then the saint said, My son, you should be like this rose, giving the fragrance to everyone but at the same time not
letting the bad smell from others rub on to you. Your good qualities are your strength. You should not lose them in
bad company."
The boy understood the saints words and wisdom. I am grateful to you, O Saint, for opening my eyes," said the
merchants son.
From that day onwards, he was honest and charitable like his cultured father.

Activity: Students take turn to tell the story.

Students also ask Questions

Speak Easy-Batch A

SESSION 13

Long ago there lived a merchant. He used to deal in salt. He had a donkey to carry load. He had to cross a
river to go to the neighboring village.
Once his donkey fell into the stream and much of the salt was dissolved in water. The donkey easily
crossed the river due to the light weight of salt on his back. The donkey was happy.
On his next trip, the donkey knowingly fell into the river. The merchant suspected the animal's intention.
On the next day too, the donkey intentionally repeated the same trick. His master was now sure about
the donkey's evil intention.
The next day, the merchant loaded the donkey with a lot of cotton. The donkey repeated the same trick.
He fell into the river. But this time his load became very heavy.
It was very tiring for him to move on with the heavy load. The donkey now realized his mistake. He
stopped falling down into the river any more.
He thought that it was not good to play tricks. The merchant had taught the donkey a good lesson.

Activity: Students divide sections of the story and narrate it in a series.

Activity 2: Use the following words/phrases in the context of your work

Had to:
Realized his mistake
Repeat:
Intentionally:
Was now sure/wasnt sure: /
Learnt a good lesson:

Speak Easy-Batch A

SESSION 14
Today we will learn to use the following:
Used to do
Could have
Should have
Might have
If would have

Activity: Lets make sentences:

Sharing an experience:
Often, we have to narrate an incident or tell a story. Lets work on our storytelling skills with the help
of the following stories.
Last month I went to ..towith my..
The weather was
I had booked..
We boarded the train from..to
After a .. hrs journey, we reached.
I had booked the hotel as well. The hotel was .(location)
We had planned to stay there for.. days.
On day 1, we..
On day 2, we..
Day 3, we..

Speak Easy-Batch A

SESSION 15
There are times when you want to say one thing that affects another.
For ex: if you save enough money today, you will have a comfortable life after
retirement.
Lets learn to use some other words that convey condition, relation or some other effects.

Though/although/even though/in spite of/despite: / / /

Although he has enough money, he refuses to buy a new car.
He refuses to buy a new car, although he has enough money.
People dont get good jobs even though they have necessary qualifications.
We went out in spite of the rain. (or despite the rain)
The house is not very nice, I liked the garden though. (More common in spoken English)
We went to the club in spite of not having the money.

As if/ .
That man looks as if he has no interest in his job.
Do you hear the music next door? It sounds as if they are having a party.
When I told them about my plans, they looked at me as if I was mad.
You look as if you havent slept last night.
It looks like she is not coming.
When I told my wife I have bought a necklace for her, she looked at me as if I was lying.
The building looks like Eiffel tower.
Do you hear the noise next door, it sounds as if they are fighting.

Activity: Lets work in pairs and make a 7 line story.

Speak Easy-Batch A

SESSION 16
Phone related conversation:

1. ? Can I speak to William?

2. ? Who are you talking to?
3. .? Who do you want to speak?
4. I picked up the phone.

5. I put down the phone OR I put the phone down. (more common)
6. The phone got disconnected.

7. . You have dialed a wrong number.

8. No body answered the phone.

9. / . Our phone is not working.

10.

Given him a missed call.

11. I tried his number many times.

12. . He hasnt called back yet.

Wonder word: GET/GOT

There are a number of ways in which Get/Got are used in English communication. A search for get on
dictionary.com results into 63 items. Here are a few sentences you can make using Get/Getting or Got:
1. :

2. . :
3. . :

4. . :
5. :
6. :

7. : I dont get to meet him these days.

8. :
9. !! Got it!!

Preparation for performances:

Short jokes, Interview, surveys, English usages etc.

Speak Easy-Batch A

SESSION 17

Quick Activity-1
Speak sentences using the following words. Try to be different every time.
Example: require, required, requirement
Our office requires new furniture.
Visa is not required for some countries.
Can you meet all of our requirements?
Know, knew, known

buy, bought

catch, caught

Deal, dealt, dealing

fall, fell, fallen

find, found

Forget, forgot, forgotten

forgive, forgave, forgiven

choose, chose, chosen

Quick activity- 2 Translate the following

. ?

?
?

Lets learn some new expressions:

Afford : afford in general means to be able to bear the cost of something.
Ex: we can afford to buy a new car.
But it has a different expression as well; that means to be able to manage without any risk/disadvantage.
Ex: We cant afford to take our security lightly.
Able to:
Ex: He wont be able to finish the paper in 3 hrs.

Speak Easy-Batch A

Feel like:
I feel like eating something sweet.
I felt like hitting him.

SESSION 18

We have practiced three stories so far.

Today we begin our session with the Story Activity.
Some participants act as evaluators and give scores to others.
STORY ACTIVITY
Likes & Dislikes
We all have likes or dislikes. Today we are going to talk about them.
Here are a few words, phrases, openers you can use while talking about your likes and dislikes:
I like, I dont like, fond of, I hate, I love, I am a big fan of, my favorite
.. really excites me.
.. puts me off.
When my wife asks me for shopping, it puts me off.
It puts me off, when my wife asks for shopping.

I appreciate
Appreciating others is very important for building good relationships. Here are a few ideas you can use to
appreciate others:
- He is very good at..
- I admire him for..
- I wish I could speak like you.
- Everyone appreciates him because he is always on time.
- She never disturbs me when I am sitting with my friends.

Group Discussion: What do you think about.

- Todays generation
- Impact of cinema on society
- Traffic on roads

Speak Easy-Batch A

Preparation for performances:

Short jokes, Interview, surveys, English usages etc.

SESSION 19

Activity:
Lets know New Zealand better -

New Zealand is a beautiful island nation.
Wellington is the capital of New Zealand.
New Zealand is known for Kiwi bird, Kiwi fruit, sheep and dairy products.
New Zealanders are also known as Kiwis.
New Zealand offers exciting outdoor games like bungee jumping and kayaking.
New Zealand is rated as the least corrupt country in the world.
Sir Edmund Hillary, the first man to conquer Mount Everest was from New Zealand.
High Commissioner of New Zealand to India. His face is printed on the 5 dollar note.
There are no snakes in New Zealand.
New Zealand has two National Anthems.
New Zealand has more than 400 Golf courses.
New Zealands Nelson Blue Lake is the clearest lake in the world.
English is the official language of New Zealand.
John Key is the Prime Minister of New Zealand.

Competition and prizes.

Speak Easy-Batch A

He was the first

SESSION 20
Performing class:
Students perform various activities like storytelling, jokes, English usages etc.

Lets talk about our experience during this program.

Please share in three sentences only:

1.
2.
3.
And the best thing was..
Lets take a pledge:
I understand that I cant be fluent in English without regular practice. I will use
every opportunity to speak in English at my workplace.

Designed and delivered by Roshan Suhail

roshansuhail@gmail.com
www.roshansuhail.in
Phone: 9999456251
Speak Easy-Batch A