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Understanding ISO 9001:2015

ISO 9001 is the international standard that specifies requirements for a quality
management system (QMS). Organizations use the standard to demonstrate the
ability to consistently provide products and services that meet customer and
regulatory requirements. It is the most popular standard in the ISO 9000 series
and the only standard in the series to which organizations can certify. Successful
businesses understand the value of an effective Quality Management System
that ensures the organization is focused on meeting customer requirements and
they are satisfied with the products and services that they receive. ISO 9001 is
the worlds most recognized management system standard and is used by over
a million organizations across the world. The new version has been written to
maintain its relevance in todays marketplace and to continue to offer
organizations improved performance and business benefits.
ISO 9001 was first published in 1987 by the International Organization for
Standardization (ISO), an international agency composed of the national
standards bodies of more than 160 countries. The current version of ISO 9001
was released in September 2015. ISO 9001:2015 applies to any organization,
regardless of size or industry. More than one million organizations from more
than 160 countries have applied the ISO 9001 standard requirements to their
quality management systems. Organizations of all types and sizes find that
using the ISO 9001 standard helps them organize processes, improve the
efficiency of processes and continually improve. With the 2015 version of ISO
9001 you can have an integrated approach with other management system
standards. Bring quality and continual improvement into the heart of the
organization. Increase involvement of the leadership team. Introduce risk and
opportunity management. Its much less prescriptive than the 2008 version and
can be used as a more agile business improvement tool. This means that you
can make it relevant to the requirements of your own organization to gain
sustainable business improvements. One of the major changes to ISO 9001 is
that it brings quality management and continual improvement into the heart of
an organization. This means that the new standard is an opportunity for
organizations to align their strategic direction with their quality management
system. The starting point of the new version of ISO 9001 is to identify internal
and external parties who support the QMS. This means that it can be used to
help enhance and monitor the performance of an organization. The new
standard will help you become a more consistent competitor in the marketplace.
It will provide better quality management that helps you to meet present and
identify future customer needs. It increases efficiency that will save you time,
money and resources. It improves operational performance that will cut errors
and improves profits. It will motivate, engage and involve staff with more
efficient internal processes. It will help you win more high value customers, and
achieve improved customer retention with better customer service. It will
broaden business opportunities by demonstrating compliance