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Beth Israel Deaconess Medical Center


Information and Services for Patients and Visitors
1

Frequently called phone numbers:

To call numbers inside the medical center, simply dial the department’s five-digit
extension number. When calling from outside, use the 617 area code as needed.
Admitting Offices Nutrition Clinic
East Campus- (66)7-2452 (66)7-2565
West Campus- (75)4-2201
Parking Offices
Case Management (66)7-3035
East Campus- (66)7-2624
West Campus- (63)2-7250 Pastoral Services
(66)7-3030
Corporate Communications
(66)7-4431 Pastoral Education
(63)2-8101
Development
(66)7-3600 Patient Conditions/Information
East Campus- (66)7-2647
FriendShop (gift shop and florist) West Campus- (75)4-2200
East Campus- (66)7-3639
West Campus- (63)2-8168 Public Affairs
(66)7-4431
Health Information Line
(66)7-5356 or 1-800-667-5356 Reception/Concierge - East Campus
Feldberg Building- (66)7-2647
In-patient Accounts Shapiro Clinical Center - (66)7-0104
In-House Patient (66)7-2484
Discharged Patient (66)7-3484 Security Dispatch
East Campus- (66)7-4444
Interpreter Services West Campus- (63)2-9111
East Campus- (66)7-4423
West Campus- (63)2-8498 Surgical Liaison - West Campus
Phone Number- (75)4-3111
Learning Center Pager Number- (63)2-2337 then page #2470
(66)7-9100
Beth Isreal Deaconess Medical Center

Television Services
Medicaid Transport East Campus- (66)7-4552
1-800-499-6384 West Campus- (63)2-8276

Medical Records Volunteer Services


East Campus- (66)7-3701 East Campus- (66)7-3026
West Campus- (75)4-2250 West Campus- (63)2-8044
Nursing Administration
(66)7-2245
I
Inside This Guide

 2 ` Welcome
3 Affiliated Community Health Centers
4 Expertise
4 Our Merger
5 Your Rights As a Patient
6 Directions
9 Parking Facilities
12 Registration: Arriving for an Appointment
13 Canceling an Appointment
13 Emergency Services
15 Walk-In Visits and Travel Clinic
16 Insurance
17 Financial Assistance and Free Clinic
17 Interpreter Services
18 The Learning Center
19 Service Section
19 East Campus Dining and Shops
19 West Campus Dining and Shops
20 Local Hotels
21 Guest Houses
21 Local Restaurants
Information and Services for Patients and Visitors

23 Other Services
23 Automatic Teller Machines
23 Florists
23 Taxicab Service
24 Notes
1

w Welcome

The mission of Beth Israel Deaconess Medical Center is to


serve our patients compassionately and effectively, and to
create a healthy future for them and their families. Whether
you are referred to the medical center for specialty care,
diagnostic testing, out patient treatment, or admission, Beth
Israel Deaconess staff will work closely with you and your
doctor to coordinate your care. Under your doctor’s guidance,
the staff will share and discuss tests, specialists’ opinions,
treatment options, and recommended next steps. This
ongoing communication among you, your doctor, and Beth
Israel Deaconess staff results in the high quality of care that
you deserve.

Patients come to our medical center from around the corner
or around the world. We feel our obligation to provide
access to care goes beyond our front doors. For instance, our
network includes more than 200 community-based primary
care physicians in twenty-three communities throughout
Eastern Massachusetts. We also operate regional medical
care facilities in Chelsea, Lexington, and Dorchester, and
work with hundreds of other physicians throughout the
region who choose to refer patients to a Beth Israel
Deaconess specialist for care.
Beth Isreal Deaconess Medical Center
1


A
Affiliated Community Health Centers

Beth Israel Deaconess Medical Center is affiliated with the following community health
centers. For more information about a specific health center or to schedule an appointment,
please call the appropriate phone number listed below:

Bowdoin Street Health Center Wellfleet Clinic


230 Bowdoin Street 3130 State Highway
Dorchester, MA 02122 Wellfleet, MA 02667
617-825-9800 508-349-3131

Dimock Community Health Center Sidney Borum, Jr. Health Center


55 Dimock Street 130 Boylston Street
Roxbury, MA 02119 Boston, MA 02116
617-442-8800 617-457-8140

Fenway Community Health Center South Cove Community Health Center


7 Haviland Street 885 Washington Street
Boston, MA 02115 Boston, MA 02111
617-267-0900 617-482-7555

Joseph M. Smith Community Health Quincy Community Health Center


Center 275 Hancock Street
287 Western Avenue Quincy, MA 02171
Information and Services for Patients and Visitors

Allston, MA 02134 617-745-0280


617-783-0500

Outer Cape Health Services, Inc.


Provincetown Clinic
49 Harry Kemp Way
Provincetown, MA 02657
508-487-9395


E Expertise

As a major teaching affiliate of Harvard Medical School,


Beth Israel Deaconess is world-renowned for humane
patient care, leading biomedical research and excellence
in teaching. The medical center offers clinical expertise in
the following areas: cardiology, obstetrics, women’s health,
orthopedics, cancer care, psychiatry, general surgery,
transplant surgery, cardiovascular and thoracic surgery,
neurosurgery, neurology, urology, dermatology, and
trauma care. Beth Israel Deaconess also features intensive
care units for medical and respiratory problems, surgical
trauma, coronary care, and neonatal care.

O Our Merger

In 1996, Beth Israel Hospital and Deaconess Hospital


merged to form Beth Israel Deaconess Medical Center.
The new medical center consists of two companies, East
(formerly Beth Israel Hospital) and West (formerly
Deaconess Hospital), that function as one entity with one
set of values and patient care philosophy. As a patient,
you will receive the excellent care for which both former
hospitals were long known.
Beth Isreal Deaconess Medical Center


Y
Your Rights As a Patient

Beth Israel Deaconess Medical Center supports the Massachusetts law


known as the Patient’s Bill of Rights. This was modeled after the Statement
on the Rights of Patients, published by the former Beth Israel Hospital in
1972. The statement emphasizes Beth Israel Deaconess’ commitment to
respect every patient’s individuality and dignity, reinforcing the belief that you
have the right to know about your illness and to participate in all decisions
that affect your well being.

In addition, the Patient’s Bill of Rights underscores your right to


confidentiality. Information about your medical condition is confidential and
is not released without your consent. For a copy of Your Rights As a Patient,
please call Corporate Communications at 617-667-4431.

The Massachusetts proxy law allows you to designate an agent or proxy to
make decisions for you in the event you are not capable of making them
yourself. A copy of the proxy form can be obtained at the Social Work
Information and Services for Patients and Visitors

Department by calling 617-667-3421.



Beth Israel Deaconess Medical Center does not discriminate on the basis of
race, religion, sex, sexual orientation, national origin, disability, age, or veteran
status. If you feel you have been discriminated against, we have procedures in
place to address your concerns. Please call the Office of Health Care Quality
at 617-667-2624.


D Directions

Beth Israel Deaconess Medical Center has two campuses located across the street from each
other in the Longwood Medical Area.

East Campus (formerly Beth Israel Hospital)


330 Brookline Avenue, Boston, MA 02215

West Campus (formerly Deaconess Hospital)


One Deaconess Road, Boston, MA 02215

G Getting to the Medical Center by Car



Follow the directions below to reach the Medical Center’s East Campus on Brookline
Avenue and its West Campus Clinical Center located right off Joslin Place.

From the North (Interstate 95/Route 1): Cross the Tobin
Bridge going south and follow the elevated loop around onto
the Expressway south. Take the first exit onto Storrow Drive
westbound and follow it to the Fenway exit (Route 1 south).
Bear right onto Boylston Street (outbound), pass two sets of
lights, and proceed to the intersection of Brookline Avenue
(0.6 miles). Turn left onto Brookline Avenue. Continue 0.4
miles to East Campus on your left and 0.6 miles to West
Campus on your right.
Beth Isreal Deaconess Medical Center


 rom the North (Interstate 93): Continue south on 93 to


F
Boston and Storrow Drive. Take the Fenway exit (Route 1
south). Bear right onto Boylston Street (outbound), pass two
sets of lights, and proceed to intersection of Brookline Avenue
(0.6 miles). Turn left onto Brookline Avenue. Continue 0.4
miles to East Campus on your left and 0.6 miles to West
Campus on your right.

 rom the Northwest (Route 2): Follow Route 2 east toward


F
Boston to Fresh Pond Parkway. Cross over the Charles River
onto Soldiers Field Road, which becomes Storrow Drive east.
Take the Fenway exit (Route 1 south). Bear right onto Boylston
Street (outbound), pass two sets of lights, and proceed to the
intersection of Brookline Avenue (0.6 miles). Turn left onto
Brookline Avenue. Continue 0.4 miles to East Campus on your
left and 0.6 miles to West Campus on your right.
Information and Services for Patients and Visitors


From the West (Route 9): Heading east on the Massachusetts
Turnpike, take Route 128 South (exit 14) to Route 9 East (exit
20A). Follow Route 9 to intersection of Brookline Avenue in
Brookline Village (Brook House will be on the right). Turn
left onto Brookline Avenue and pass three sets of lights. West
Campus will be on your left at the fourth set of lights. Proceed
through the next set of lights (intersection of Longwood
Avenue) and East Campus will be on your right.


From the South Shore (Route 3): Follow the Southeast


Expressway north to Storrow Drive exit. Go west on Storrow
Drive to the Fenway exit (Route 1 south). Bear right onto
Boylston Street (outbound), pass two sets of lights, and proceed
to the intersection of Brookline Avenue (0.6 miles). Turn left
onto Brookline Avenue. Continue 0.4 miles to East Campus on
your left and 0.6 miles to West Campus on your right.

From the South (Route 24 and Interstate 95): Follow Route


128 South to Route 3 exit to Southeast Expressway north to
Storrow Drive exit. Follow Storrow Drive to the Fenway (Route
1 south) exit. Bear right onto Boylston Street (outbound), pass
two sets of lights, and proceed to the intersection of Brookline
Avenue (0.6 miles). Turn left onto Brookline Avenue. Continue
0.4 miles to East Campus on your left and 0.6 miles to West
Campus on your right.

P
Public Transportation
There are a number of public transportation options for patients and visitors coming to the
Longwood Medical Area. For more information, call the MBTA at 617-222-3200. The main
bus numbers are: 8, 8A, 47, CT2, and CT3. Beth Israel Deaconess is also a short walk from
the “D” train on the Green line, at Longwood Medical Stop.
Beth Isreal Deaconess Medical Center


P
Parking Facilities

Monday through Friday, 8:00 AM to 4:30 PM


617-667-3035
Off hours: 617-667-4444

There are several parking garages on the East and West Campuses (see “Parking Discount,”
p.11). All are equipped with elevators and are accessible to those with disabilities. Limited
metered parking is available on Brookline Avenue and Pilgrim Road.

East Campus Garage Locations

East Campus Main Garage


Open 24 hours a day

Located off the main entrance to the Medical Center’s East Campus at 330
Brookline Avenue Convenient for patients with appointments at East Campus
buildings and for those visiting patients admitted on the East Campus Cashier
is located off the lobby of the Feldberg Building; customers pay just before
returning to their cars

The Carl J. Shapiro Clinical Center Garage


Monday through Friday, 5:00 AM to 11:00 PM
Information and Services for Patients and Visitors

Saturday, 5:00 AM to 6:00 PM


Closed Sundays and Holidays

• Convenient drop-off location at the Binney Street Entrance


• Underground garage located on Binney Street, off
• Longwood Avenue
• Convenient for patients with appointments at the Shapiro
• Clinical Center
• First level is designed to accommodate handicapped vehicles

Cashier is located on the lobby level of the Shapiro Clinical Center;


customers pay just before returning to their cars.
10

West Campus Garage Locations



Pilgrim Road Garage
Open 24 hours a day

• E
 ntrance is located on Crossover Street, which can be reached
by either Pilgrim Road or Autumn Street
• C
 onvenient for patients with appointments at 375 Longwood
Avenue, 21 Autumn Street, or the Deaconess and Farr Buildings
• Cashier is located at exit

110 Francis Street Garage


Weekdays, 6:00 AM to 11:00 PM
Weekends and Holidays, 7:00 AM to 9:00 PM

• L
 ocated on the corner of Brookline Avenue and Francis
Street and also can be accessed via the Riverway
• Disability access is limited to the first floor
• C
 onvenient for patients with Out-Patient appointments
at the Lowry Medical Office Building
• Cashier is located at the exit

Valet Parking - West Campus Only

West Campus Clinical Center Entrance


Weekdays, 6:00 AM. to 9:00 PM.
Weekends, 10 00 AM to 8:00 PM
Beth Isreal Deaconess Medical Center

Farr Building entrance


Weekday, 8:00 AM to 4:00 PM
11

Parking Rates
(as of November 1997; rate change may occur without notice)

0-½ $2.00
½-1 $4.00
1- 4 $5.00
4-5 $12.00
5-6 $15.00
Parking Discount 6 - 24 $20.00
If you are parked for more than four hours per visit, please bring your garage
ticket to the information or admitting desks on either campus. The charge will
be discounted to $5 per 24-hour period.

Validation Locations
Available at the admitting offices on both campuses: East Campus
Information desks of the Feldberg Building and the Shapiro Clinical Center
West Campus Clinical Center information deskInter-Campus Shuttle.

A free shuttle service runs in a continuous loop between the East and West
Campuses; Weekdays, 7:00 AM to 6:00 PM

East Campus Shuttle Stop: Entrance of the Feldberg Building on Brookline Avenue
Information and Services for Patients and Visitors

West Campus Shuttle Stop: Entrance of the Clinical Center on Deaconess Road
12

Registration

Please plan to arrive 15 minutes before your scheduled appointment.


Please Bring:

• our current insurance card and available insurance information


• Any referral forms and pre-authorization documentation

Co-payments are due at the time of service.

East Campus

In Patient
If you have not been pre-registered by our physician or referring specialist, you
may be asked to go to the admitting area. The staff at the information desk in
the Feldberg Lobby will direct you to the appropriate area.

Out Patient
When you call to make your ambulatory/out patient appointment, you often
will have the opportunity to give some basic registration information over the
telephone. The completion of the registration or any update of the information
will take place in the unit where you are scheduled to have your appointment.
You will not need to stop at any registration desk or area when you come for
your appointment.

West Campus

In Patient
The admitting and registration office for in patient services is
located on the first floor of the Clinical Center at One Deaconess Road.
Beth Isreal Deaconess Medical Center

Out Patient
Out patient registration desks are located in the lobbies of the Kennedy
Building at One Autumn Street, the Farr Building at 185 Pilgrim Road, and
in the basement of the Lowry Medical Office Building at 110 Francis Street.
The information and registration staff can direct you to the appropriate area.
13

C
Canceling an Appointment



To cancel or reschedule an appointment, please call the physicians
office, department, or unit that you are scheduled to visit.

Call the main number at 617-667-7000 for the telephone number
of a specific area of the medical center.

E
Emergency Services

Berenson Emergency Unit


Information and Services for Patients and Visitors

330 Brookline Avenue/East Campus


Open 24 hours a day, seven days a week.
For more information, call the Health Information Line at
617-667-5356.

Staffed by a team of registered nurses and board-certified emergency physicians,


the Emergency Department handles medical and surgical emergencies.
14

W When You Arrive

You will be seen by the triage nurse (one of the registered nurses) who will
evaluate the urgency and nature of your illness or injury. If you have a primary
care physician, be sure to inform the nurse of your doctor’s name to ensure
continuity of care. Whenever possible, you should notify your primary care
physician before coming to the Emergency Department. After you are seen
by the triage nurse, a member of the registration staff will ask you or someone
who is with you for registration information. You will then be seen by a
team of healthcare professionals who will assess your condition, order any
necessary diagnostic tests, and provide the necessary treatment during your
stay. Test results will be discussed with you, and you will be given instructions

I
about follow-up care. When appropriate, your primary care physician will be
contacted.

If You Are Admitted

You will be assigned a bed as quickly as possible on the appropriate unit and
campus. Please inform the Emergency Department if you were previously
treated at the former Beth Israel Hospital (East Campus) or the former
Deaconess Hospital (West Campus). This information will allow your care
team to access the most current information regarding your condition, and
if possible, may enable staff to treat you at the location with which you are
familiar. Remember, however, that we are now one combined medical center
at both campuses. Once you are transferred to a unit and bed, a new team of
providers will continue your day-to-day medical care and decide when you are
able to return home. Before you are discharged, you will receive instructions
about follow-up care.
Beth Isreal Deaconess Medical Center
15

W
Walk-In Visits and Travel Clinic

Brown Medical Walk-In Unit


330 Brookline Avenue/East Campus
Weekdays, 10:00 AM to 8:00 PM
Weekends and most Holidays, 10:00 AM to 6:00 PM
617-667-3759

I f you feel ill but do not need emergency care, please call your primary care
provider. If he or she is not available, you can see a care provider at the Brown
Medical Walk-In Unit. The Walk-In Unit allows “walk-in” patients with non-
urgent illnesses or injuries, such as a sore throat, upper respiratory infection,
ear ache, or sprained ankle, to receive care rapidly and efficiently. If you are a
member of a managed care plan, check your plan’s policy regarding approval for

T
a visit and co-payments.

Travel Clinic

 ennedy Building, 6th Floor/West Campus
K
One Autumn Street
Monday, Wednesday, Friday, 9:00 AM to 12:00 PM
By appointment only
617-632-7706
Information and Services for Patients and Visitors

 e Travel Clinic provides immunizations, medications, and advice for


Th
international travelers. Travelers have access to a full spectrum of health
advice and travel counseling, and can receive follow-up care.
16

Insurance Payments for Emergency or Walk-In Services

Whenever possible, to ensure continuity of care, call your primary care provider
before you come to the medical center. Many insurance companies and managed
care plans require you make a co-payment when you visit the Walk-In Unit or
Emergency Department. They also may require prior approval by the company
or by your primary care provider.

Most Insurance Accepted

Beth Israel Deaconess Medical Center and its affiliated physicians


accept more than 40 different health plans including:

Blue Care Elect


Blue Choice
CIGNA HealthCare of Massachusetts
Harvard Pilgrim Community Health Plan (designated centers)
HMO Blue
John Hancock
Medicaid
Medicare
Neighborhood Health Plan
PruCare Plus/PruCare HMO of Massachusetts
Tufts Associated Health Plan
US Healthcare
Beth Isreal Deaconess Medical Center

Call the Managed Care Office at 617-975-6020 for a complete list.


17

Financial Assistance and Free Care

East Campus West Campus


617-667-5661 617-754-2216

If you are uninsured or have limited income, you may qualify for public
assistance or free care. Depending on your income level, all or part of your
medical costs may be covered by the medical center under the free care provision
of State Medicaid Law. Non-private-practice physicians who are based at Beth
Israel Deaconess use the same guidelines outlined in the free care provision to
determine the free care eligibility of their patients.

Interpreter Services

East Campus West Campus


617-667-4423 617-632-8498

Interpreters are available to ensure communication between medical center staff


and non-English speaking or hearing-impaired patients. Russian and Spanish
interpreters are available on site. Other interpreters can be arranged for more
than 30 languages, including sign language. Please inform the clinic if you will
need an interpreter when you schedule your appointment. Usually two weeks
lead time is sufficient. We make every effort to accommodate medically urgent
needs. If you need to cancel or reschedule an appointment, please call Inter-
preter Services with as much advance notice as possible.
Information and Services for Patients and Visitors

For urgent health problems that occur during evenings and on weekends, please
go to the Berenson Emergency Unit, located at 330 Brookline Avenue on the
East Campus. The staff will be able to contact interpreters when needed.
18

The Learning Center

 hapiro Clinical Center, Lobby Level


S
30 Brookline Avenue/East Campus
Weekdays: 9 AM to 5 PM
Thursday evenings until 7 PM
617-667-9100

The Beth Israel Deaconess Learning Center, part of the Beth Israel Deaconess
division of nursing, is an innovative resource designed to give patients, visitors,
and members of the community an opportunity to become better educated
about and take a more active role in their own healthcare. The Learning Center’s
Health Information Library, open to the public, has an extensive collection
of books, periodicals, videos, and computer software on a wide variety of
healthcare topics. Internet access is also available. The Center’s nurses offer
one-on-one instruction in self-care before or after a diagnosis, procedure, or
surgery, when referred by a Beth Israel Deaconess Provider. The Center also
offers programs and services targeted toward identified health education needs
in specific populations. Information can also be sent to patients who are unable
to visit the library.

Questions?

If you have questions about Beth Israel Deaconess Medical Center or need
information about a department or service not covered in the brochure, call
the Health Information Line at 617-667-5356. Services at Beth Israel Deaconess
Beth Isreal Deaconess Medical Center

Medical Center
19

D
Dining & Shops


East Campus

Ullian Dining Room


Stoneman Building, second floor
Weekdays: 6:15 AM to 7:30 PM
Weekends: 6:30 AM to 7:30 PM
Vending machines open 24 hours
617-667-2540

FriendShop (gift shop and florist)


Stoneman Building, second floor
330 Brookline Avenue
Monday through Thursday: 9:30 AM to 7 PM
Friday: 9:30 AM to 5 PM
Weekends: 11 AM to 4 PM
617-667-3639

West Campus

 afeteria
C
Farr Building, basement level
Weekdays: 6:30 AM to 7 PM
Weekends: 6:30 AM to 6:15 PM
617-632-7777

Corner Deli
Information and Services for Patients and Visitors

Farr Building, lobby level


Weekdays: 6:30 AM to 2:30 PM
617-632-9688

FriendShop (gift shop and florist)


Farr Building, lobby level
One Deaconess Road
Monday through Thursday: 9:30 AM to 7:30 PM
Friday: 9:30 AM to 5:30 PM
Weekends: 12 PM to 5:30 PM
617-632-8168
20

Hotels

Best Western Boston - Inn at Four Seasons Hotel* $$$$


Longwood Medical * $$ 200 Boylston Street
342 Longwood Avenue Boston, MA 02116
Boston, MA 02215 617-338-4400
617-731-4700
The Eliot Suite Hotel* $$$
The Buckminster * $ to $$$ 370 Commonwealth Avenue
(Kenmore Square) 645 Beacon Street Boston, MA 02215
Boston, MA 02215 800-443-5408, 617-267-1607
617-236-7050
Westin Hotel (Copley Place) $$$
Holiday Inn * $ 10 Huntington Avenue
1200 Beacon Street Boston, MA 02116
Brookline, MA 02146 800-937-8461, 617-262-9600

Howard Johnson’s Fenway* $


1271 Boylston Street * Medical Discount
Boston, MA 02215
617-267-8306 Cost Key

Taj $$$$ $50 - $100 $


15 Arlington Street $100 - $150 $$
Boston, MA 02117
(800) 745-8883 $150 - $250 $$$
$250 and up $$$$
Ritz Carlton $$$$
10 Avery St
Boston, MA 02111
(617) 574-7100
Beth Isreal Deaconess Medical Center

Boston Marriot $$$-$$$$


(Copley Place)
110 Huntington Avenue
Boston, MA 02116
800-228-9290, 617-236-5800
21

Guest Houses Starbucks Coffee Shop


Shapiro Clinical Center,
Beacon Inn* $ Binney Street Entrance, lobby level
1087 Beacon Street Weekdays: 6:00 AM to 9 PM
Brookline, MA 02146 Weekends: 7 AM to 7:30 PM
888-575-0088, 617-566-0088 617-277-2350

Beacon Street Guest House West Campus


1047 Beacon Street
Brookline, MA 02146 Adesso Espresso Coffee Shop
800-872-7211, 617-232-0292 (coffee/pastry bar, no seating)
Clinical Center, first floor
Beech Tree Inn* $ Weekdays: 6 AM to 4 PM
83 Longwood Avenue
Brookline, MA 02146 Bruegger’s Bagel Shop
617-277-1620 375 Longwood Avenue/MASCO,
lobby level
Bertram Inn $-$$$ Weekdays, 6:00 AM to 6:00 PM
92 Sewall Avenue Weekends, 6:00 AM to 2:00 PM
Brookline, MA 02146 617-731-8993
617-566-2234
D’Angelo Sandwich Shop
Brookline Manor Guest House* $ 475 Brookline Avenue
32 Centre Street (entrance is on the side
Brookline, MA 02146 of the Clinical Center)
800-535-5325, 617-232-0003 Monday through Saturday:
10 AM to 10 PM
Longwood Inn $ Sunday: 11 AM to 10 PM
123 Longwood Avenue 617-278-9772
Information and Services for Patients and Visitors

Brookline, MA 02146
617-566-8615 Dunkin’ Donuts

R
475 Brookline Avenue
(entrance is on the side
of the Clinical Center)
Restaurants on Site Weekdays: 5:30 AM to 10 PM
617-232-8052
East Campus

Souper Salad
Shapiro Clinic Center, lobby level
Weekdays: 6:30 AM to 7 PM
617-232-5599
22

R Restaurants - A Short Walk

Longwood Galleria Food Court $


400 Brookline Avenue, Boston

Longwood Grille & Bar $


(Longwood Galleria)
342 Longwood Avenue, Boston
617-232-9770

R Restaurants - Walking Distance/Short Cab Ride

Bertucci’s Pizzeria $
4 Brookline Place, Brookline
617-277-4226

Chef Chang’s House $ Cost Key


1006 Beacon Street, Brookline
617-277-4226 Under $7 $
$7 - $12 $$
 e Elephant Walk $$$
Th
900 Beacon Street, Boston $250 and up $$$$
617-247-1500

Ginza Japanese Restaurant $$/$$$


1002 Beacon Street, Brookline
617-566-9688

Skipjack’s Seafood $$/$$$


2 Brookline Place, Brookline
Beth Isreal Deaconess Medical Center

617-232-8887

Sol Azteca $$
914A Beacon Street, Brookline
617-262-0303

 e Tam O’Shanter $/$$


Th
299 Harvard Street, Brookline
617-277-2985
23

O
Other Services
Automatic Teller Machine

East Campus

Bank of America
Shapiro Clinical Center, lobby level
(near the cashier’s office)
Stoneman Building, second floor
(near the FriendShop Gift Shop and the cafeteria)

West Campus

Bank of America
Clinical Center, lobby level (near the coffee cart)

Citizens Bank
Farr Building, ground level (near the cafeteria)

Florists

FriendShop - East Campus
Stoneman Building, second floor
330 Brookline Avenue
617-632-3639

FriendShop - West Campus


Farr Building, lobby level
Information and Services for Patients and Visitors

One Deaconess Road


617-632-8168

Taxicab Service

Bay State 617-566-5000
Boston 617-262-2227
Checker 617-536-7000
Independent 617-426-8700
Red 617-734-5000
Red & White 617-242-8000
Veteran’s 617-527-0300
Beth Isreal Deaconess Medical Center

24

Notes:
25

Information and Services for Patients and Visitors


25

Notes:
Beth Israel Deaconess Medical Center

East Campus West Campus


330 Brookline Avenue One Deaconess Road
Boston, MA 02215 Boston, MA 02215

Beth Israel Deaconess Medical Center, Boston, is a major teaching hospital of Harvard
Medical School. It is also a founding member of CareGroup Systems Management, an
organized system of quality healthcare serving the individual, family and community.

Visit our website at: www.bidmc.harvard.edu

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