Escolar Documentos
Profissional Documentos
Cultura Documentos
13thJanuary2013
Usefulemailexpressions
Usefulemailexpressions
UsefulEmailPhrases[http://www.engvid.com/topic/businessenglish/]
[Tobegintheemail]
1.Pleasefindattachedmyresume,photosfromtheconference,filesandetc.
attachment(n)=addedcomputerfile.
2.I'veforwarded_________toyou.
Iamforwarding________toyou.
forward(n)=resendanemailandsendittodifferentemailaddress.
3.I'vecc'dTomonthisemail.
cc'ed
copied
Tokeepsomeoneintheloop.
[Toendtheemail]
1.Ifyouhaveanyquestions,pleasedon'thesitatetocontactme.
Hesitate=wait
2.Ilookforwardtohearingfromyou.
Welookforwardtomeetingyou
Welookforwardtoyourreply.
3.Dropmeanemail,orgivemearang,ifyouwantanymoreinformation.
4.YoursTruly
WarmWishes
Kindregards
UsefulStockPhrasesforyourEmail[http://www.dailywritingtips.com/usefulstockphrasesforyour
businessemails/]
Whenyoureinitiatingemailcontactwithsomeonenew
Veryformal
MightItakeamomentofyourtime(tobegintheemail)
PleasemayIintroducemyself(tobegintheemail)
Manythanksagainforyourtime.(toendtheemail)
Moreinformal/friendly
Imjustemailingtoask(tobegintheemail)
ImafriendofBobs(tobegintheemail)
Justletmeknowifyouhaveanyquestions.(toendtheemail)
http://learningwell2012.blogspot.in/2013/01/blogpost.html
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Usefulemailexpressions
Dropmeanemail,orgivemearing,ifyouwantanymoreinformation.(toendtheemail)
Whenyouveansweredsomeonesquestion(s)
Veryformal
I trust the above resolves your queries. Should you have any further questions, please do not hesitate to
contactme.
Moreinformal/friendly
Iknowthatsalottotakein,soletmeknowifanythingIvesaiddoesntmakesense.
Hopetheabovehelps,butemailagainifyourestillhavinganydifficulties.
Whenyoureaskingtherecipienttotakesomeaction
Veryformal
Iwouldappreciateyourhelpinthismatter.
Moreinformal/friendly
Couldyoulookintothis?
Wouldyoumindcheckingitoutforme?
Thanksinadvance.
Canyougetbacktomeonceyouvehadachancetoinvestigate?
Idlovetohearyouradviceonthisone.
Whenyouneedaresponse(butnotnecessarilyanyactiontaking)
Veryformal
Iawaitaresponseatyourearliestconvenience.
Moreinformal/friendly
CanyoudropmeaquickwordsoIknowyouvereceivedthis?
Lookforwardtohearingfromyou.
Whenyouveheardnothingbackandwanttochaseupareply
Veryformal
InreferencetomyemailofJune20th
Moreinformal/friendly
http://learningwell2012.blogspot.in/2013/01/blogpost.html
2/12
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Usefulemailexpressions
Justwonderedifyougotmyemail(June20th)?
Whenyougetamoment,couldyoudropmealineaboutmylastemail?
Doyouhaveanyfavouritestockphrasesthatyouuseinyourworkemails?Addyoursinthecomments!
[lessformal]
Iwouldbegratefulifyoucould.
Couldyoupossibly?
Iwouldappreciate(it)ifyoucould.
Couldyouplease?
Whenweagreetoarequestsomeonehasmade:
[moreformal]
[lessformal]
Iwouldbedelightedto.
Iwillbehappyto.
(delightedmeansveryhappy)
Whenapologising:
[moreformal]
[lessformal]
Iapologiseforthedelayinreplying.
Sorryforthedelayinreplying.
I/Weapologisefortheinconvenience.
Sorryfortheinconvenience.
I/Weapologiseforanyinconveniencecaused.
Sorryforanytroublecaused.
Pleaseacceptour/mysincereapologies.
I/Weareverysorry.
Whengivingbadnews:
[moreformal]
[lessformal]
I/Weregretthat.
Unfortunately.
I/Weregrettoinformyouthat.
Iamsorrytohavetotellyouthat.
IamafraidthatImustinformyouof/that.
Iamsorrytohavetotellyouthat.
Whencomplaining:
(Thefollowingphrasesmaybeusedastheopeninglineoftheletteroremail.)
http://learningwell2012.blogspot.in/2013/01/blogpost.html
3/12
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Usefulemailexpressions
[moreformal]
[lessformal]
I/Wewishtodrawyourattentionto.
Iwantedtoinformyouabout.
Iamwritingtocomplainabout.
Iwouldliketocomplainabout.
Iamwritingtoexpressmydissatisfactionwith.
[none]
(Thefollowingphrasemaybeusedastheclosinglineoftheletteroremail.)
Makingrequestsinemailsandletters
Herearesomeotherexamplesofrequests:
Iwouldrequest(+noun)
Iwouldrequestyourimmediateattentiontothe
matter.
Couldyoupossiblysendme?
[veryformal]
Thisisusedtoexpressdissatisfaction.
[tentative]
Adverbssuchasalsoandthereforecanbeinsertedintoarequestasfollows:
Iwouldalsobegratefulifyoucouldsendme.
Iwouldthereforebegratefulifyoucouldsendme.
Couldyouthereforepleasesendme?
Couldyouthereforesendme?
Couldyoualsosendme?
Therefore,pleasesendme.
Ifyoumaketworequestsinaletteroremail,thesecondrequestshouldincludethewordalso,aswecanseehere:
DearMrSmith
Irecentlysawanadvertisementforyournewrangeofkitchenequipment.
Iownasmallretailshopsellinghouseholdgoodsandaminterestedinbuyingsomeofyournewproducts.Couldyoutherefore
please send me your price list? [first request] I would also be grateful if you could include details of delivery and
postage.[secondrequest]
Thankyouinadvance.
Bestregards
http://learningwell2012.blogspot.in/2013/01/blogpost.html
4/12
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Usefulemailexpressions
Openingline
Ihadacoupleofimportantmeetingslastweek.Hereisareportonthefirstone.
Asrequested,pleasefindareportonmymeetingwithbelow.
Imetyesterday,soIamsendingyoutheusualreportonhowthemeetingwent.
IthoughtIshouldinformyouoftheresultsofmymeetingwithonMonday.
IhadameetingwithanewclientyesterdayandIthoughtthatyoudliketohearabout
theresults.
Hereismyreportonmymeetingwithyesterday(thatyourequested).
Ihadameetingwiththesupplierwhoyourecommendedlastweekand
suggestedthatyoudliketoknowsomethingaboutmymeetingwithyesterday.
Asisalsoasupplier/clientofyours,Ithoughtyoushouldhearaboutmymeeting
withthemthedaybeforeyesterday.
ImwritingbecauseIwouldlikeyourcommentsonameetingIhadyesterday.
Secondline
ImCCinginonthis.
Iwillalsosendacopyofthefullminutesofthemeeting/thecontractinacoupleof
days.
Firstlineorparagraphofmainbody
Thethingyouwillprobablymostwanttoknowis
Thefirst/mainthingwetalkedaboutwas
Weagreedon
Unfortunately,
Youwillbepleasedtohearthat
Secondlineorparagraphofmainbody
Wealso
Thenextthing
Next/then
Mainpartofmainbody
Wediscussed/talkedabout/agreedon/decided/negotiated/arguedabout/signed/
drafted/drewup/redrafted/renegotiated
I/ we/ he/ she/ they requested/ recommended/ proposed/ brought up/ mentioned/ reported/ showed/ predicted/
disagreed/ agreed with/ refused/ rejected/ stressed/ emphasized/ explained/ complained/ guaranteed/ promised/
agreedto/askedfor/presented/conceded/admitted/confirmed/denied/introduced/insistedon/threatened/
offered/pointedout/acknowledged/outlined/summarised/raised/
I/ we/ he/ she/ they informed/ reassured/ reminded/ encouraged/ advised/ warned/ invited me/ him/ her/ us/
them
I/we/he/she/theyfilledme/him/her/us/theminon
I/we/he/she/theyupdatedme/him/her/us/theminon
Lastlineofmainbody
Wealsotalkedabout
Ididntgetthechancetoaskthemabout
Wedecidedtoleavediscussionofuntilthenextmeeting.
Wearrangedanothermeetingfor
Theywillsendmethedocumentsbytheendofnextweek.
Theyhadtoleavebeforewecouldreachaconclusion,so
Secondtolastlineoftheemail
Imsureyouwillagreethatthisisaworryingdevelopment/wecanbehappyaboutthe
outcome.
http://learningwell2012.blogspot.in/2013/01/blogpost.html
5/12
7/19/2016
Usefulemailexpressions
Ifyoucangiveyourapprovalforwhatwedecided,Icangetthemtosignbythemiddle
ofnextweek.
Lastlineoftheemail(beforethefinalgreeting)
Ifyouwantanymoredetailsaboutwhattheysaid,pleaseletmeknow.
Illbemeetingthemagainnextmonth,sopleasetellmeifthereisanythingyoudlike
metoaskthem.
IllCCyouinonanyfutureemailcommunicationwiththem.
Illsendyouacopyofthecontractassoonasitarrives.
GoodEndings
Closewithaclearstatementofyourrecommendationandawillingnesstocooperatefurther.
Sentences:
Mr.Brightwillbeagreatadditiontoyourprogram.IfIcanfurtherassist,pleaseemailorcallme.
JaneBrighthasmystrongrecommendation.Shewillbeacredittoyourprogram.
IamconfidentthatMr.Brightwillcontinuetobeveryproductive.Hehasmyhighestrecommendation.
Igivehermyhighestrecommendation,withoutreservation.Pleasesendemailorcallmeifyouhavefurtherquestions.
IbelieveinJohnsoutstandingabilitiesforscientificworkandstronglyrecommendhimforfurthereducationatyouruniversity,wherehecandevelopandapply
hisbrighttalents.
Itissatisfyingtobeabletogivehimmyhighestrecommendation.Ihopethisinformationproveshelpful.
IenthusiasticallyrecommendMr.Brightasapromisingcandidate.
SeldomhaveIbeenabletorecommendsomeonewithoutreservation.ItisapleasuretodosointhecaseofJohnBright.
Iwillbepleasedtoansweranyadditionalquestionsyoumayhave.
IamveryinterestedinMr.Bright'sapplicationandwillbehappytoprovidefurtherinformation.
Phrases:
everyconfidenceinherabilityto
givemyunqualifiedrecommendation
hasalwaysprovedsatisfactory
hasmyhighestrecommendation
haveadmirationandrespectfor
havenoreservationsin
hopethisinformationproveshelpful
ifIcanfurtherassist
ifyouhavefurtherquestions
ifyouneedadditionalinformation
ifyouwouldlikemoreinformation
recommendwithoutreservation
recommendherveryhighly
requestyourfavorableconsiderationof
shouldbegivenseriousconsideration
http://learningwell2012.blogspot.in/2013/01/blogpost.html
6/12
7/19/2016
Usefulemailexpressions
shouldyouhaveanyquestions
willmeetyourexpectations
willbesuccessfulinanyenterpriseheundertakes
willbeacredittoyour
willmeasureuptoyourhighstandards
willbeagreatadditionto
wouldbeanassettoyourprogram
wouldbeavaluableadditionto
Acronyms
AFAIC
AsfarasI'mconcerned
AFAIK
AsfarasIknow
ASAP
Assoonaspossible
BRB
Berightback
BTDT
Beenthere,donethat
BTW
Bytheway
FAQ
Frequentlyaskedquestion
FYI
Foryourinformation
HTH
Hopethishelps
IANAL
Iamnotalawyer
IMHO
Inmyhumbleopinion
IMNSHO Inmynotsohumbleopinion
IMO
Inmyopinion
IOW
Inotherwords
LOL
Laughingoutloud
MOTAS
Memberoftheappropriatesex
MOTOS Memberoftheoppositesex
MOTSS
Memberofthesamesex
OTOH
Ontheotherhand
ROTFL
Rollingonthefloorlaughing
RTFM
ReadTheFineManual
WTF
Whattheheck
YMMH
Youmightmeanhere
YMMV
Yourmileagemayvary
Openingemailphrases(openingpartofabusinessletter)
Iamwritingtoconfirm...
Iamwritingtoapologizefor...
Iamwritingtoenquireabout...
Iamwritingtoyouinresponsetoyouradvertisementfor...
Ireceivedyouraddressfrom+andwouldlike...
Irecentlywrotetoyouabout...
Inreplytoyourletterof8May,...
Withreferencetoyourletterof8June,I...
http://learningwell2012.blogspot.in/2013/01/blogpost.html
7/12
7/19/2016
Usefulemailexpressions
Withreferencetoyouradvertisementin...
Withreferencetoyourphonecalltoday,...
Afterhavingseenyouradvertisementin...,Iwouldlike...
Afterhavingreceivedyouraddressfrom...,I...
Thankyouforyourletterof8May.
Thankyouforyourletterregarding...
Thankyouforyourletter/emailabout...
ToWhomItMayConcern:
Thankyouphrases(usefulforwritingabusinessthankyouletter)
Thankyou.
Thankyouverymuch.
Thankyouinadvance
Thankyouforyourhelp!
Thankyouforyourletter!
Thanksforyourassistance!
Thankyouforyourpatience.
Thanksforthepromptresponse.
Thankyouforyourkindcomments!
Thankyouverymuchforyouranswers!
Thankyouforyourtimeandconsideration.
Thankyouverymuchforyourwarmwords!
Thankyouforallowingustheprivilegeofservingyou!
Thankyoufortheemail.Weappreciateyourfeedback,andwillgetbacktoyouassoonaspossible.
Suggestionsarewelcome,thankyou.
Myapologiestoyouforbotheringyou,andthankyouforyourkindhelp.
Closingemailphrases(businessletterclosingphrases)
Ilookforwardtoyourreply.
Ilookforwardtoseeingyou.
Ilookforwardtohearingfromyou.
Ilookforwardtohearingfromyousoon.
IlookforwardtomeetingyounextTuesday.
IlookforwardtoseeingyounextThursday.
Welookforwardtowelcomingyouasourcustomer.
Ilookforwardtoanopportunitytospeakwithyoupersonally.
Ilookforwardtoasuccessfulworkingrelationshipinthefuture.
http://learningwell2012.blogspot.in/2013/01/blogpost.html
8/12
7/19/2016
Usefulemailexpressions
Ihopetogetanswersfromyou.
GoodluckandIlookforwardtoyourresponse!
Ifyourequireanyfurtherinformation,feelfreetocontactme.
Ifyouhaveanyquestions,pleasedon'thesitatetocontactus.
Shouldyouneedanyfurtherinformation,pleasedonothesitatetocontactme.
Iwouldappreciateyourimmediateattentiontothismatter.
Yourpromptreplyisverymuchappreciated.
Pleasecontactusagainifwecanhelpinanyway.
Pleasecontactusagainifthereareanyproblems.
Pleasecontactusagainifyouhaveanyquestions.
Correspondenceexchange
Iamwritingto
Inquire/ask/request/offer/introduce/thank/apologize/congratulate
Iamwritinginreplyto
Furtherto/withreferencetoourconversation
Thisistoinform/letknow/advice
Asyouknowfromourpreviouscorrespondence
Donothesitatetocontactme.
Please,notifythatareplyisrequiredbywithoutfail.
Wewouldbegratefulifyoucould
Welookforwardtoyour(early)reply
Yourpromptreplywillbeappreciated.
Iammuchobligedtoyoufor
Ideeplyappreciateyour
Iwaspleasedto
Itisverykindofyouto
Manythanksfor
Manythanksinadvance.
Please,acceptmysincere/deepappreciationforyourhelp.
Wearegratefulforyourcooperation.
Iwillbeintouchassoonas
Iwillkeepyouinformed.
Theinformationwillbehandledinconfidence.
Payspecialattentiontothefactthat
Werefertoourtelephoneconversationof
Weshouldbemosthappytoprovideyouwithanyfurtherinformationyoumayrequire.
Wewillcertainlycontactyouif
Iamwritingtoaskyouforafavour
InaccordancewithlawIrequest
byseparatemail
Wewouldsharewithyoutheestimatesof
Apologies
http://learningwell2012.blogspot.in/2013/01/blogpost.html
9/12
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Usefulemailexpressions
Iamafraidthat
IamsorrythatImissedtheopportunityofcontactingyouearlier/callingyou
Iamverysorrytohavecausedyousomuchtrouble
Imustapologizethat
Iregrettoinformyouthat
Please,acceptmyapologiesfor
Please,forgivemefortroublingyoutakingsomuchtime/takingsolongtoansweryourletterthedelayin
Thereasonforthepresentdelayis
Unfortunately
Wearesorryfortheinconveniencethatwemayhavecausedyou.
TomyregretImustinformyouthat
Closingtheletter
Cordially,
CordiallyYours,
Iremain,
Lookingforwardtocontinuecooperation,Iremain
Respectfully,
Sincerely,
SincerelyYours,
TrulyYours,
VeryTrulyYours,
Yours,
Complaints
Iamverydisappointedaboutthisfact.
Ihavetoaskyoutoaccepttheresponsibilityforthesedamages/actions
Arranginganappointment
Toacceptaninvitation
Toaskforanappointment
Tobepresent(at/in)
Todeclineaninvitation
Tofixtheexactdatesofcall/meeting/work
Iamunabletoacceptyourinvitation.
Icouldcome/callatany
Ishouldbepleasedtoknowwhatdateswouldbeconvenienttoyou.
Proposalsandpromises
Aspromised
Aswerequested
Doestheideaappealtoyou?
Ihopeyouwillnotmind
http://learningwell2012.blogspot.in/2013/01/blogpost.html
10/12
7/19/2016
Usefulemailexpressions
Iftheaboveideaisattractivetoyou
Ifyoufindcircumstancesacceptable
Incaseourproposalwouldbeacceptable
Itismorepossibleforusto
Onthefollowingconditions
Weshalldoourbestto
Useful
Asaresultof
Asyoumayknow
Atthepresenttime
Despitethefactthat
Drawyourattentionto
Inviewoftheabovesaid
Itistobenoted
Onthegroundthat
Takeintoaccount
Takeintoconsideration
Briefly,themainpointsthathavebeenmadeare
Ihavesomesympathywithyourposition,but
Excuseme,butIthinkitisrelevanttoaddthat
Iamafraidthereseemstohavebeenaslightmisunderstanding
Qualifierswillsoftenadirectstatement
Inordertosoundmorediplomaticweshouldsoftenourdirectstatements.Onewayofdoingthisisbyusingqualifierswords
whichweputbeforeanotherwordtomakeitsoundlessdirect.
HerearesomecommonsofteningqualifiersinEnglish:
alittle
abit
alittlebit
slight
slightly
short
small
oneortwo.
Nowletsusethesequalifiersinsentences:
Thepriceisalittlehigh.
Itsaslightproblem.
Illbealittlebitlate.
Theremightbeoneortwoshortdelayswiththedelivery.
Wehavetomakeoneortwosmallchanges.
Itsabitdifficulttodo.
http://learningwell2012.blogspot.in/2013/01/blogpost.html
11/12
7/19/2016
Usefulemailexpressions
13thJanuary2013
0
...
Ashok(Google)
http://learningwell2012.blogspot.in/2013/01/blogpost.html
12/12