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Parts of Business letter:

1 LETTER HEAD - letterhead contains the name of the organization, e-mail address,
internet number, etc.
2. Date - The date on which the letter is typed should place after letter head part.
There is no full stop after the date. The month must be written in full and never in
figures.
3. Reference Number - Reference number makes reference to previous
correspondence easy. It also saves much time.
4 Attention Line - It is used if the subject matter of the letter is being handled by
one particular person. It is typed in the letter and on the envelope.
5 Inside Address - It consist of the name and address of the receiver. It is typed two
spaces below the date line at the left margin
6. Salutation: - means greeting to the addressee.
7. Subject Line - It tells us what the letter is about. It may take the following
8) Body of Letter - The body of letter is the main section of the letter. It contains the
message. It divided into paragraphs. Each paragraph conveys a particular point. All
the paragraphs are interlinked and logically structured. A very short letter may,
however, be of one or two paragraphs.
9) Complimentary close - There should be at least one blank link between the body
of the letter and the complementary closing. A closing usually begins at the Margin.
10 Signature Line - Usually, three blank lines between the complimentary closing
and the typed name of the sender are left. The position of the sender mentioned
below.
11 Reference Initials - Reference initial identify the person who typed the letter.
They are placed at the left margin a double space below the signature lines. These
initials are often on internal office copies only.
12) Enclosures -Type the singular for only one enclosure, plural for more. If you don't
enclose anything, skip it.
13) Copy to be circulated - When a copy of a letter is to be sent to a third party, it is
indicated by typing cc followed by two spaces and the name of the receipt of the
copy. The usual position for this is at foot of the letter after the designation or after
any enclosure indicated.

Types of Business letters

Sales Letters
Typical sales letters start off with a very strong statement to capture the interest of the
reader.

Order Letters
Sent by consumers or businesses to a manufacturer, retailer or wholesaler to order goods or
services.

Complaint Letters
The words and tone you choose to use in a letter complaining to a business may be the
deciding factor on whether your complaint is satisfied

Adjustment Letters
An adjustment letter is normally sent in response to a claim or complaint

Inquiry Letters
Inquiry letters ask a question or elicit information from the recipient

Follow-Up Letter
Follow-up letters are usually sent after some type of initial communication. This could be a
sales department thanking a customer for an order, a businessman reviewing the outcome
of a meeting or a job seeker inquiring about the status of his application. In many cases,
these letters are a combination thank-you note and sales letter.

Letters of Recommendation
Prospective employers often ask job applicants for letters of recommendation before they
hire them

Acknowledgment Letters
Acknowledgment letters act as simple receipts. Businesses send them to let others know
that they have received a prior communication.

Cover Letter
They are used to describe what is enclosed, why it is being sent and what the recipient
should do with it.

Letters of Resignation
When an employee plans to leave his job, a letter of resignation is usually sent to his
immediate manager giving him notice and letting him know when the last day of
employment will be.

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