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U
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S
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GOVERNMENT PUBLISHING OFFICEWASHINGTON
:
For sale by the Superintendent of Documents, U.S. Government Publishing OfficeInternet: bookstore.gpo.govPhone: toll free (866) 512–1800; DC area (202) 512–1800Fax: (202) 512–2104Mail: Stop IDCC, Washington, DC 20402–000189–381
2015
 
RESTORING TRUST: THE VIEW OF THE ACTING SECRETARY AND THE VET-ERANS COMMUNITY
HEARING
BEFORE THE
 
COMMITTEE ON VETERANS’ AFFAIRS U.S. HOUSE OF REPRESENTATIVES
ONE HUNDRED THIRTEENTH CONGRESS
SECOND SESSION THURSDAY, JULY 24, 2014
Serial No. 113–82
Printed for the use of the Committee on Veterans’ Affairs
(
 Available via the World Wide Web: http://www.fdsys.gov
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(II)
COMMITTEE ON VETERANS’ AFFAIRS
JEFF MILLER, Florida,
Chairman
DOUG LAMBORN, Colorado GUS M. BILIRAKIS, Florida,
Vice-Chairman
DAVID P. ROE, Tennessee BILL FLORES, Texas JEFF DENHAM, California JON RUNYAN, New Jersey DAN BENISHEK, Michigan TIM HUELSKAMP, Kansas MIKE COFFMAN, Colorado BRAD R. WENSTRUP, Ohio PAUL COOK, California JACKIE WALORSKI, Indiana DAVID JOLLY, Florida MICHAEL H. MICHAUD, Maine,
 Ranking  Minority Member
CORRINE BROWN, Florida MARK TAKANO, California JULIA BROWNLEY, California DINA TITUS, Nevada  ANN KIRKPATRICK, Arizona RAUL RUIZ, California GLORIA NEGRETE M
C
LEOD, California  ANN M. KUSTER, New Hampshire BETO O’ROURKE, Texas TIMOTHY J. WALZ, Minnesota J
ON
T
OWERS
,
Staff Director
N
 ANCY 
D
OLAN
,
 Democratic Staff Director
Pursuant to clause 2(e)(4) of Rule XI of the Rules of the House, public hearing records of the Committee on Veterans’ Affairs are also published in electronic form.
The printed hearing record remains the official version.
Because electronic submissions are used to prepare both printed and electronic versions of the hearing record, the process of converting between various electronic formats may introduce unintentional errors or omissions. Such occur-rences are inherent in the current publication process and should diminish as the process is further refined.
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(III)
C O N T E N T S
Page
Thursday, July 24, 2014
Restoring Trust: The View of the Acting Secretary and the Veterans Commu-nity ........................................................................................................................1 OPENING STATEMENTS Hon. Jeff Miller, Chairman .....................................................................................1 Prepared Statement .........................................................................................87 Hon. Michael Michaud, Ranking Minority Member .............................................4 Prepared Statement .........................................................................................88 Hon. Corrine Brown Prepared Statement .........................................................................................89 WITNESSES Hon. Sloan Gibson, Acting Secretary U.S. Department of Veterans Affairs ......5 Prepared Statement .........................................................................................90  Accompanied by: Mr. Danny Pummill, Principal Deputy Under Secretary for Benefits,  Veterans Benefit Administration, U.S. Department of Veterans  Affairs Mr. Philip Matkovsky, Assistant Deputy Under Secretary for Health for Administrative Operations, Veterans Health Administration, U.S. Department of Veterans Affairs Ms. Verna Jones, Veteran Affairs Director, The American Legion .....................49 Prepared Statement .........................................................................................95 Mr. Ryan Gallucci, Deputy Director, National Legislative Service, Veterans of Foreign Wars of the United States .................................................................51 Prepared Statement .........................................................................................106 Mr. Carl Blake, Acting Associate Executive Director for Government Rela-tions, Paralyzed Veterans of America ................................................................53 Prepared Statement .........................................................................................109 Mr. Joseph Violante, National Legislative Director, Disabled American Vet-erans ......................................................................................................................55 Prepared Statement .........................................................................................117 Mr. Richard Weidman, Executive Director of Government Affairs, Vietnam  Veterans of America .............................................................................................56 Prepared Statement .........................................................................................128 Mr. Alex Nicholson, Legislative Director, Iraq and Afghanistan Veterans of  America .................................................................................................................58 Prepared Statement .........................................................................................138
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