DIPPI

City State 555-555-5555

dippi@mailinator.com
SENIOR SOFTWARE QA TESTER
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Senior software QA tester with full system development lifecycle experience, including designing, developing and
implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free
audits.
Over 13 years of QA software testing experienceand six years of Product Management and User-Acceptance Testing
experience.
Backed by strong industry proficiency including high profile software version releases, advanced command of various testing
suites, Agile methodologies; cross-functional skills in Business Analysis and Product Management.

SQA Testing & Methodologies

Requirements Analysis
Test Plans, Cases & Processes
Functional Requirements
Scripting & Documentation

Skills Summary
Regression & Ad Hoc Testing
UI & Compatibility Testing
User-Acceptance Testing
Performance / Load / Stress Testing
3rd Party Application Integration

Testing Automation
Defect / Bug Tracking
Test Strategies & Coverage
3rd tier Product Support
CRM SME-Mentor

Professional Experience
Feb 2013 - Present

Software Quality Assurance Tester

Vetsamerica Business consulting
Serve as a key member of software QA team as the lead QA consultant on User Acceptance Testing for
the U.S Veterans Affairs Health Care division. Supervise a five-member software QA testing team in
developing and implementing automated test management tools and quality-control methodologies
to ensure compliance with QA standards, federal regulations and customer specifications. Results:
Created and executed automated software test plans, cases and scriptsto uncover, identify
and document software problems and their causes. Led QA effort that:
Imported entire suite of manual Test Scripts into automated testing tool,which reduced
execution time and logged concise test metrics.
Produced reliable Requirements Traceability by automatically mapping apex level feature
artifacts to Test Cases.
Automated test execution results which captured comprehensive and concise testing data
leading to reliable, streamlined reporting.
Deconstructed multi-feature Test Cases into single feature Test Casessuitable for segmented
testing and traceability.
Conducted formal and informal product design reviewsthroughout the software development
lifecycle to provide input on functional requirements, product designs, schedules and potential
issues. Leveraged developer relationship background to communicate effectively with software
design team, quickly gaining their respect and becoming a valued, go-to team member on
challenging test cases.

Aug 2000 - Feb 2013

Senior QA Engineer, CRM Group, 08/05 02/13, QA Engineer, CRM Group, 8/00 to 8/05
Sage Software
Promoted to serve as Senior QA Engineer, overseeing quality-assurance testing and teams for client
software and systems development projects. Performed system, performance, load, regression, stress
and data interface testing. Provided developer teams with detailed reports on quality metrics, defect
identification, reporting and validation. Results:
Key contributor in the design, development, testing and support of proprietary Customer
Service software. This module allowed clients to report and track Support Tickets, Defects,
Products and Solutions throughout the resolution lifecycle.
https://www.visualcv.com/rsa81203gri

Designed and implemented automated test casesaddressing areas including database impacts,
software scenarios, regression testing, negative testing, error/bug retests and usability.
Documented software defects using bug tracking system and reported defects involving
program functionality, output, online screen and content to software developers.
Implemented automated Test Suite containing all resolved defects eliminating undetected
recurrences.
Delivered thorough QA testing reports that determined product quality and release readiness.

Nov 1999 - Aug 2000

Software Developer
Eltrax Software
Worked with team providing hospitality software installation on client sites. Provided on-site client
training, support and system configuration tailored to the needs of the customer. Executed QA testing
in support of the development phase of new software releases, service packs and hot fixes.

Education
2003 - 2005

Information Technology
Western International Universtity

1998 - 1999

Information Technology

Front Range Community College

Technology
Skills
Rational Jazz Suite (RRC,RTC,RQM), ~ Rational Robot ~ Rational TestComplete ~ JIRA ~ SQL/Oracle databases ~ VMWare ~
SharePoint ~ MS Office Technologies ~ IIS ~ Windows Operating Systems ~ Remote Desktop ~ Citrix Server

https://www.visualcv.com/rsa81203gri