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The organisation that has been selected to examine and analyse is Sainsburys. Sainsburys
has started its journey in 1869 and since then it has gradually established itself as the third
largest supermarket chain in UK. Over the past few years its parent company J Sainsbury plc
has prolonged its business and now owns a whole range of other companies like Sainsbury's
Supermarkets, Sainsbury's Local, Bells Stores, Jacksons Stores and JB Beaumont,
Sainsbury's Online and Sainsbury's Bank. The increasing figures of Sainsburys global sales
and purchasing operations contributes to a significant rise in the business competence and
productivity. However, this report will be examining Sainsburys position in the retail
industry, explaining the role of interaction within the macro and micro environment, drawing
up a detailed competitive advantage of the organisation and the strategies that influence the
business policies to survive in the competitive market.
Macro-Environment:
At this present phenomenon the nature of the retail industry is changing its image
dramatically and the importance to survive with the competitors and remain as a leading
company in the market has reached its highest peak. However, there are some issues which
may have some impacts on the business.
Political factors:
At present the changing trend of globalised business could be a challenge as well as an
opportunity for the Sainsburys because they would have to compete against new forces from
all over the world to maintain best quality of the products and services they offer. Customer
may get a negative impression because of the investigation going on price fixing as
Sainsburys is listed in the top four retailers in UK (Rigby 2008).The UK Government is to
reduce corporation tax rates from 30% to 28%, which will help Sainsbury, to save large
amount of money (HM Treasury 2008).
Economical factors:
The rising food prices because of global food crisis may have impacts on the business of
Sainsburys as it will definitely increase their purchasing and production cost (economist.com
2008). And eventually it will increase the overall price of the products in the super
market Supply chain of Sainsburys may get affected with the rising cost of fuel which may
lead to an overall increase in prices. The credit crunch will cut the purchasing power of the
consumers as they would have less money to spend on luxury products. Therefore,
automatically it is going to decrease profit margins for Sainsburys. On the other hand
Sainsburys operates financial services company with HBOS (Annual Report 2007) and also
a bank. However, both of are directed affected due to recession. As the competition in the
market is really high other big competitors like ASDA ,TESCO ,MORRISON ,LIDL , ALDI
are cutting down their product prices and giving lot of incentives to customer which may
bound Sainsburys to drop their prices to survive in the market. (Annual Report 2008)
Social Factors:
Sainsburys may introduce new recipes to cook easy and healthy food because now a days
consumers tend to eat fresh food and seem to be more health conscious.According to the
health department the obesity rate in UK is increasing (department of health 2008). And
because of that reason the UK government has emphasised on healthy eating (eatwell.gov.uk
2008) which gives Sainsburys to an opportunity to manufacture more healthy foods at a
cheaper price to match the ongoing trend.
Technological:
It is predicted that by 2011 the online retail sales in Europe will hit approximately 263 Billion
Euro because of the rapid increase of internet shopping in which the shoppers in UK may
accounting for more than a third of all revenue. Sainsburys can take the advantage of
utilizing internet as an advertising media as 8% of the global advertising is spent on the
internet and the percentage is increasing day by day (The Economist, 2007). It will be very
cost effective and help the company to globalize very easily.
Self checkout machines may increase customer loyalty as they dont have to wait in long
queues sometimes for very few products. It saves their time and increase comfort while
shopping. It can also be very cost effective as it will require less worker to work and can be in
operated 24 hour shops which will boost up the sales figure.RFID (Radio Frequency
Identification Device) is a new technology yet to be popular but can play vital role in supply
chain management fort the company. It can benefit big companies like Sainsburys to save
their valuable time as it requires less inventory and offers more efficiency. (Directions
magazine 2008)
Environmental factors
Environmental factors are one of the key issues these days. Every company has to ensure
that they contribute in reducing carbon footprint and to increase energy efficiency (Bream
2008) which means big companies like Sainsburys would have to invest more money to sort
out Green issues.With the growing ethical issues such as selling organic foods and treating
animals in a good way may have impacts on the business of Sainsburys because they would
have to retain their customers and balance their pricing after maintain all the environmental
issues.
Legal factors:
Sainsburys would have to develop its packaging and labelling policies to meet all the
implications of LAW on food and drinks. Which will add extra cost to their overall budget?
As Sainsburys operate a bank and is involved with financial services they would have to be
more concerned about the legal issues and risks involved with their business.
Micro-Environment
In order to evaluate the micro environment of the company basically we would have to look
at different aspects of the operation that the company undertake and the business strategies
they follow to compete with the competitors. The best way to identify those elements is
evaluate companys internal and external factors such as,
Strengths:
One of the key strength for Sainsburys is its management team which is lead by experienced
leaders who set standards. According to an article in Times online the CEO has recently
received honour for his contribution in Sainsburys. (timesonline.co.uk 2008)Recently
Sainsburys has a growth of straight 13 quarters which shows great commitment to their
business (Rigby and Braithwaite 2008). And if we have a look at the 2007 financial year they
had a huge 450% increase in profit (after tax) and 7% in overall turnover. (Annual Report
2007)Sainsburys has a positive impression on its customers when take initiatives against
Gangmaster (Taylor 2008), in purchasing fair-trade bananas (economist.com 2008) and other
environmental issues.
Weakness:
The issue of the takeover bid by Qataris firm last year may have some impacts on the
customer loyalty as they wouldnt like to go to a company which is governed by foreign firms
rather than British authorities. (Arnold and Politi 2008).Sainsburys is only operating its
business within UK, whereas, its biggest rival Tesco is expanding its business all over the
world (economist.com [online] 2008), In that case Sainsbury should expand its business
policies at a more globalized level and plan spreading its business as a backup.
Opportunities:
The strategy of making profit of 40 million through its Banks and investing huge amounts in
properties (Killgren 2008b) may influence the parent company to expand its alternative
businesses to obtain maximum growth. Promoting online sales can result profitable for
Sainsburys as it has huge margin at a lower cost.
Threats:
Long term investments should be made on environmental issues. For example, Sainsbury
should hold up Bio-fuel as it reduces global emission quite efficiently and has direct impacts
on the supply chain of Sainsburys. However, the pricing of it has implications on the overall
cost which the customers may have to bear as well. Some issues such as , planning for
future , competition in the market , employment , pensions , tax , law and their implications ,
green factors may require of more Legal responsibility from the company , if the company
feels to draw deep concerns about these sensitive issues may face difficulties in near future.