Date 19/08/2016

PT. MEDAN SUGAR INDUSTRY

Jl. Pulau Tanah Masa KIM Tahap II, Medan, 20371, Indonesia
Dear Sir/Madam
We wish to confirm our intention to undertake a Surveillance audit of the PT. MEDAN SUGAR INDUSTRY
Management System from 22/08/2016 - 23/08/2016. The purpose of the audit is to verify conformance to your
Management System and associated procedures with the 9001:2008 | Certification at location Jl. Pulau Tanah
Masa KIM Tahap II, Medan, 20371, Indonesia.
Our audit team will comprise of Ashwini KR Bhargava - Lead Auditor.
All audit team members and participants abide by confidentiality agreements.
As previously agreed, the language of the audit will be in < ENGLISH >. Please inform us if the language
requirement has been changed.
Please contact me if there are any concerns regarding the following:

Composition of the audit team or audit plan content

If there are areas which may expose the audit team members to hazards or substances that could cause
potential injury or a risk to health and any specific safety equipment and protective clothing required for this
audit (e.g. safety shoes, safety boots, hard hat, hearing protection, safety glasses, high-vis vest, cotton
clothing)
Any dress code requirements applicable for your organisation

The audit will commence with an Opening Meeting followed by an auditors conference.
The Opening Meeting provides an opportunity for the company to explain to SAI Global any changes that have
taken place over the certification period and plans for the future. This may allow the audit team to focus the
audit on areas of most benefit to your organisation.
The audit will conclude with an auditors conference followed by a Closing Meeting and the Lead Auditor will
confirm exact times during the audit.
We would appreciate it if you could arrange for relevant management personnel to be available to attend both
Opening and Closing Meetings. An audit plan detailing areas to be assessed is attached.
It is our intention to conduct the audit with the minimum of disruption to your operations. To facilitate this it
would be appreciated if you could make appropriate personnel available to accompany our auditors. The audit
team will also require easy access to pertinent documents and records and an office if available.
Should you have any queries, please do not hesitate to contact me on +91 9999752052 (India) or
+91 97173 69705 (International Roaming) /Ashwini.bhargava@saiglobal.com
Yours faithfully
Ashwini Bhargava
Team Leader

Doc ID: 5878 / Issue Date: July 2016

SAI Global Limited Copyright 2009 - ABN 67 050 611 642

Page 1 of 4

Audit Plan
Objective
To confirm the management system complies with the applicable elements of the Standard; to confirm the organisation complies with its own policies and procedures; to
confirm the management system is suitable for the organisation; to confirm that the management system is suitable and effective, and enables the client to achieve its own
objectives.

Organisation:
Location:
Auditor:
Standard(s):
Proposed Scope:
Exclusions from Scope

PT. MEDAN SUGAR INDUSTRY

Jl. Pulau Tanah Masa KIM Tahap II, Medan, 20371, Indonesia
Ashwini KR Bhargava - Lead Auditor
9001:2008 | Certification
Manufacture and packing of refined sugar in bulk.
nil

Date

Time

Agenda

Personnel names

22/08/2016

0930-1000

Opening meeting

Top Management/MR/Head of the

departments (HODs)

22/08/2016

1000-1200

Site Tour

MR/Concerned person

22/08/2016

Management System
1200-1400

Changes to the MS and organisation, Scope or codes

Previous audit finding
Use of certification Mark/Logo/Shield
Quality Policy

MR/Concerned person

Continual Improvement Processes including actions to address risk and

opportunities
Compliance obligations (Regulations and standards)- Evaluation of compliance
Management Review (objectives, contents, action plan)
Objectives and Planning
Customer focus and communication
Management Commitment
Doc ID: 5878 / Issue Date: July 2016

SAI Global Limited Copyright 2009 - ABN 67 050 611 642

Page 2 of 4

Operational planning and control

Roles, Resources and Responsibilities
Competence, Training and Awareness
22/08/2016

Documentation System
1430-1530

22/08/2016

MR/Concerned person

Documented information
Measuring and monitoring devices

1530-1630

Concerned person/department

Calibration and control

Equipment validation

22/08/2016

1630-1730

Corrective action

MR/Concerned person

23/08/2016

0930-1030

Product design/development

MR/Concerned person

23/08/2016

1030-1130

Non-conforming Product/Service

Production department/concerned person

23/08/2016

1130-1330

Monitoring Measurement Analysis and Evaluation

Quality control/MR/concerned person

Complaint handling

MR/Concerned person/Marketing
department

23/08/2016
1400-1430

Internal audits
Stakeholder Feedback

23/08/2016

1430-1630

Processes and Functions

Design and Development
Warehouse

MR/Concerned person/Department

Sales
Maintenance
Planning
Human Resources
Procurement
Administration
Laboratory
IT

Doc ID: 5878 / Issue Date: July 2016

SAI Global Limited Copyright 2009 - ABN 67 050 611 642

Page 3 of 4

23/08/2016

1630-1700

Time for preparing closing meeting

23/08/2016

1700-1730

Closing meeting

Doc ID: 5878 / Issue Date: July 2016

Top Management/MR/Head of the

departments (HODs)

SAI Global Limited Copyright 2009 - ABN 67 050 611 642

Page 4 of 4