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OVERCOMING
NEGATIVITY IN THE
WORKPLACE
increased complaining
denial of reality
expressing dissatisfaction
anti-management sentiments
Approaching a problem in a
confrontational, instead of a
problem-solving, manner.
Aim for compromises which are winwin situations. Stay flexible in case one
idea doesnt work, so another will be
attempted.
POSITIVELY POSITIVE
Speaking of adopting a more positive
management style of your own brings to mind a
story on attitude that has made the rounds on
the Internet.
Negative:
Never.
Positive:
Sometimes.
Negative:
Always.
Positive:
Sometimes.
Negative:
This is a problem.
Positive:
This is an opportunity.
Negative:
Positive:
Negative:
It cant be done.
Positive:
Negative:
Youre wrong.
Positive:
Negative:
You must...
Positive:
You could...
Negative:
Positive:
Negative:
Positive:
Next time...
Negative:
Positive:
Negative:
Positive:
Negative:
I have to...
Positive:
Negative:
Positive:
Managers Scorecard
COMMON SCENARIOS
Now that youve begun stocking your
arsenal with negativity busters, read these
9
The Perfectionist
Employee: Theyre all amateurs. I feel like
Im banging my head against the wall trying to
get them to do it right.
Managers Scorecard
Managers Scorecard
Managers Scorecard
The Procrastinator
Manager: Where are you in the research
thats due to me tomorrow?
Employee: Ive started it...dont worry,
youll have it on time.
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